Cisco® announces the end-of-sale and end-of life dates for the Selected Cisco MCS 7835-H2 Media Convergence Servers. The last day to order the affected product(s) is July 10, 2009. Customers with active service contracts will continue to receive support from the Cisco Technical Assistance Center (TAC) as shown in Table 1 of the EoL bulletin. Table 1 describes the end-of-life milestones, definitions, and dates for the affected product(s). Table 2 lists the product part numbers affected by this announcement. For customers with active and paid service and support contracts, support will be available until the termination date of the contract, even if this date exceeds the Last Date of Support shown in Table 1.
Table 1. End-of-Life Milestones and Dates for the Selected Cisco MCS 7835-H2 Media Convergence Servers
Milestone
Definition
Date
End-of-Life Announcement Date
The date the document that announces the end of sale and end of life of a product is distributed to the general public.
January 9, 2009
End-of-Sale Date
The last date to order the product through Cisco point-of-sale mechanisms. The product is no longer for sale after this date.
July 10, 2009
Last Ship Date:
HW
The last-possible ship date that can be requested of Cisco and/or its contract manufacturers. Actual ship date is dependent on lead time.
October 8, 2009
End of Routine Failure Analysis Date:
HW
The last-possible date a routine failure analysis may be performed to determine the cause of product failure or defect.
July 10, 2010
End of New Service Attachment Date:
HW
For equipment and software that is not covered by a service-and-support contract, this is the last date to order a new service-and-support contract or add the equipment and/or software to an existing service-and-support contract.
July 10, 2010
End of Service Contract Renewal Date:
HW
The last date to extend or renew a service contract for the product.
October 5, 2013
Last Date of Support:
HW
The last date to receive service and support for the product. After this date, all support services for the product are unavailable, and the product becomes obsolete.
July 9, 2014
HW = Hardware OS SW = Operating System Software App. SW = Application Software
Table 2. Product Part Numbers Affected by This Announcement
End-of-Sale Product Part Number
Product Description
Replacement Product Part Number
Replacement Product Description
MCS-7835-H2-CCE1
HW Only MCS-7835-H2 with 2GB RAM and Two 72GB SAS HD
MCS-7835-H2-CCE2
HW Only MCS-7835-H2 with 2GB RAM and Two 146GB SAS HD
MCS-7835-H2-CCX1
HW Only MCS-7835-H2 with 2GB RAM and Two 72GB SAS HD
MCS-7835-H2-CCX2
HW Only MCS-7835-H2 with 2GB RAM and Two 146GB SAS HD
MCS-7835-H2-ECS1
MCS-7835-H2; Rack; Unity; 2GB; SAS RAID
MCS-7835-H2-ECS2
Unity MCS-7835-H2,2x146 HDD,2GB RAM
MCS-7835-H2-IPC1
HW Only MCS-7835-H2 with 2GB RAM and Two 72GB SAS HD
MCS-7835-H2-IPC2
HW Only MCS-7835-H2 with 2GB RAM and Two 146GB SAS HD
MCS-7835-H2-RC1
HW Only, MCS-7835-H2 with 2GB RAM, Two 72GB SAS HD
MCS-7835-H2-RC2
HW Only MCS-7835-H2 with 2GB RAM and Two 146GB SAS HD
Customers can use the Cisco Technology Migration Plan (TMP) to trade in products and receive credit toward the purchase of new Cisco equipment. For more information about Cisco TMP, go to: http://www.cisco.com/go/tradein/. The Cisco TMP application requires all users to have a Cisco.com user ID.
Customers may be able to continue to purchase the Selected Cisco MCS 7835-H2 Media Convergence Servers through the Cisco Certified Refurbished Equipment program. Refurbished units may be available in limited supply for sale in certain countries on a first-come, first-served basis until the Last Date of Support has been reached. For information about the Cisco Certified Refurbished Equipment program, go to: http://www.cisco.com/go/eos.
Service prices for Cisco products are subject to change after the product End of Sale date.
