Table Of Contents

Error Messages

Error Messages

Error Messages

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This appendix provides a list of error messages that may appear during the installation, configuration, and use of ACAU.

The following topic is covered in this appendix:

•Error Messages

Error Messages

ACAU may display these error messages. The messages are listed in alphabetical order, and an explanation as well as a recommended user action are provided for each message.

Error Message    Are you sure you want to delete this PAC from your local system? If 
deleted, you may disrupt authentication with the EAP-FAST profiles that use this 
PAC.

Explanation    You are about to delete a PAC from either the Global or Private PAC store.

Recommended Action    If you want to delete the PAC, click Yes. Otherwise, click No.

Error Message    At least one wireless checkbox must be selected.

Explanation    You did not choose a Wireless Mode on the Profile Editor (Advanced) window.

Recommended Action    Choose at least one Wireless Mode option.

Error Message    CiscoAdminConfig.dat File not found. Please verify the correct file 
name was given.

Explanation    You tried to open the CiscoAdminConfig.dat file, but the file was not found.

Recommended Action    Click OK and look in another directory for the CiscoAdminConfig.dat file.

Error Message    Error importing the EAP-FAST PAC file.

Explanation    An error occurred while a PAC file was being imported. The operation was not completed.

Recommended Action    Try again to import the PAC file. If the same message appears, obtain a new PAC file and import it.

Error Message    Error: Unknown data file format.

Explanation    You attempted to open a file that ACAU cannot read.

Recommended Action    Open only configuration files that have been created by ACAU.

Error Message    File Format Error

Explanation    You attempted to import a file in a format other than .prf.

Recommended Action    Select the correct file to import.

Error Message    In order to select an Ad Hoc network, you must have a Network Name. Do 
you want to enter a Network Name?

Explanation    You chose Ad Hoc for Network Type on the Profile Editor (Advanced) window, but a network name was not entered on the Profile Editor (General) window.

Recommended Action    If you want to specify an ad hoc network, click Yes and enter a network name in the SSID1 field on the Profile Editor (General) window. Otherwise, click No.

Error Message    No user certificates were found on your computer. Machine certificates 
will be used for Domain Logon if "Use Machine Information For Domain Logon" check 
box is checked.

Explanation    You chose the EAP-TLS option on the Profile Editor (Security) window, but no user certificates were found on your computer.

Recommended Action    Perform one of the following:

–If you want the client to attempt to log into a domain using machine authentication with a machine certificate and machine credentials, check the Use Machine Information For Domain Logon check box when the Define Certificate window appears.

–If you want the client to authenticate using user credentials, install the appropriate user certificate on your computer.

Error Message    Please enter a Passphrase.

Explanation    You clicked OK on the Define WPA/WPA2 Pre-Shared Key window before entering a passphrase.

Recommended Action    Enter a WPA/WPA2 passphrase on the Define WPA/WPA2 Pre-Shared Key window and then click OK.

Error Message    Please enter a profile name.

Explanation    While creating a new profile, you clicked OK or chose another Profile Editor tab before entering a profile name on the Profile Editor (General) window.

Recommended Action    Enter a valid profile name.

Error Message    Please enter at least one Pre-Shared Key.

Explanation    You clicked OK on the Define Pre-Shared Keys window before entering a static WEP key.

Recommended Action    Enter at least one static WEP key on the Define Pre-Shared Keys window.

Error Message    Please enter exactly 12 characters, or leave the entry field empty.

Explanation    You entered fewer than 12 characters in one of the fields on the Preferred Access Points window.

Recommended Action    Enter a valid MAC address for the access point or leave the field blank.

Error Message    The configuration name you entered is already being used. Enter a 
unique name.

Explanation    While creating a new profile, you entered a profile name on the Profile Editor (General) window that already exists.

Recommended Action    Enter a unique profile name.

Error Message    The entered password was incorrect. Please try again.

Explanation    You incorrectly entered the PAC file password.

Recommended Action    Carefully re-enter the PAC file password.

Error Message    The imported PAC already exists on your local machine. Do you want to 
update it anyway?

Explanation    You tried to import a PAC file with the same PAC ID as a previously imported PAC file.

Recommended Action    Click Yes to replace the existing PAC with the new one from the imported file or click No to cancel the operation.

Error Message    The Passphrase must be between 8 and 64 characters.

Explanation    The WPA/WPA2 passphrase that you entered on the Define WPA/WPA2 Pre-Shared Key window did not contain the correct number of characters.

Recommended Action    Enter a WPA/WPA2 passphrase with 8 to 63 ASCII text characters or 64 hexadecimal characters.

Error Message    The password is empty. Please enter a password.

Explanation    You chose the Use Saved User Name and Password option on the LEAP or EAP-FAST Settings window but did not enter a password.

Recommended Action    Enter the LEAP or EAP-FAST password in the Password field.

Error Message    The passwords you entered do not match. Please enter them again.

Explanation    The passwords that you entered in the Password and Confirm Password fields on the LEAP or EAP-FAST Settings window do not match.

Recommended Action    Re-enter the LEAP or EAP-FAST password in both fields.

Error Message    The user name is empty. Please enter a user name.

Explanation    You chose the Use Saved User Name and Password option on the LEAP or EAP-FAST Settings window but did not enter a username.

Recommended Action    Enter the LEAP or EAP-FAST username in the User Name field.

Error Message    WEP Key x must be y characters long. Please enter z more characters.

Explanation    The static WEP key that you entered on the Define Pre-Shared Keys window does not contain the correct number of characters.

Recommended Action    Re-enter the static WEP key following the guidelines in the "Enabling Static WEP" section.

Error Message    `x' is not a hexadecimal character.

Explanation    The character you entered on the Define Pre-Shared Keys window is not a hexadecimal character.

Recommended Action    Re-enter the static WEP key following the guidelines in the "Enabling Static WEP" section.

Error Message    You can have only one SSID in an Ad Hoc Network. The SSID selections 
on the General Page will be adjusted.

Explanation    You chose the Ad Hoc option on the Profile Editor (Advanced) window when multiple SSIDs were specified on the Profile Editor (General) window.

Recommended Action    Click OK. Only SSID1 now appears on the Profile Editor (General) window. If you want to specify multiple SSIDs, choose Infrastructure for the Network Type parameter on the Profile Editor (Advanced) window.

Error Message    You can have only one SSID in a WPA Passphrase network. The other SSIDs 
on the General tab will be disabled. Do you want to continue?

Explanation    You chose the WPA/WPA2 Passphrase security option on the Profile Editor (Security) window when multiple SSIDs were specified on the Profile Editor (General) window.

Recommended Action    Click Yes to disable SSID2 and SSID3 for this profile or click No to cancel the operation.

Error Message    You must configure the PEAP-GTC settings properly. User information, 
password, or machine information is incomplete.

Explanation    You improperly configured a PEAP (EAP-GTC) profile.

Recommended Action    Modify the profile's configuration settings, making sure to enter all necessary information.

Error Message    You must define a certificate to use EAP-TLS. Click Configure to select 
a certificate.

Explanation    You chose the EAP-TLS option on the Profile Editor (Security) window and clicked OK without selecting a certificate.

Recommended Action    Click Configure and select a certificate on the Define Certificate window.

Error Message    You must enter a valid login name to use EAP-TLS. Click Configure to 
enter a login name.

Explanation    You chose the EAP-TLS option on the Profile Editor (Security) window and clicked OK without entering an EAP-TLS login name.

Recommended Action    Click Configure and enter the EAP-TLS login name on the Define Certificate window.

Error Message    You must select a PAC or enable Allow Automatic PAC Provisioning.

Explanation    While configuring a profile for EAP-FAST, you did not enable automatic PAC provisioning or select a PAC authority from the drop-down list on the EAP-FAST Settings window.

Recommended Action    Choose a PAC authority from the drop-down list on the EAP-FAST Settings window. If the list is empty, import a PAC file.

Error Message    You must select a Passphrase to use WPA/WPA2.

Explanation    You chose the WPA/WPA2 Passphrase option on the Profile Editor (Security) window and clicked OK without entering a passphrase.

Recommended Action    Enter a WPA/WPA2 passphrase on the Define WPA/WPA2 Pre-Shared Key window.

Error Message    You must set at least one Pre-Shared Key.

Explanation    You chose the Pre-Shared Key (Static WEP) option on the Profile Editor (Security) window and clicked OK without entering a static WEP key.

Recommended Action    Enter a static WEP key on the Define Pre-Shared Keys window and then click OK.

Error Message    Your security setting is invalid for an Ad Hoc network. Security will 
be disabled. You can configure security to use Pre-shared keys later on the 
Security screen. Do you want to continue?

Explanation    Pre-Shared Key (Static WEP) is the only valid security option for an ad hoc network. You chose Ad Hoc for Network Type on the Profile Editor (Advanced) window when a security option other than static WEP was already selected.

Recommended Action    If you want to configure this profile for use in an ad hoc network, click Yes to disable security. Otherwise, click No.

Error Message    You selected a private PAC for EAP-FAST authentication. It may not be 
accessible when the user is logged off or during the domain logon process. Confirm 
if you want to copy the selected PAC into the global PAC store.

Explanation    You selected a private PAC and the No Network Connection Unless User Is Logged In check box is unchecked. Therefore, the PAC may not be accessible during domain logon or when the user is logged off.

Recommended Action    If you want a copy of the PAC to be added to the global store so that it will be available when the user is not logged on, click Yes. If you do not want a copy of the PAC to be added to the global store, click No.