Cisco Aironet 1400 Series Bridge Software Configuration Guide, 12.2(15)JA - Error and Event Messages [Cisco Aironet 1400 Series]

Table Of Contents

Error and Event Messages

Software Auto Upgrade Messages

Association Management Messages

Unzip Messages

802.11 Subsystem Messages

Inter-Bridge Protocol Messages

Error and Event Messages

This appendix lists the CLI error and event messages.

Software Auto Upgrade Messages
Error Message    AUTO_INSTALL_STATION_ROLE
Explanation The radio is operating in automatic installation mode.
Recommended Action Use the station-role command to change the role in radio network setting for the radio.
Error Message    AUTO_INSTALL_STATUS
Explanation The radio is operating in automatic installation mode.
Recommended Action Use the station-role command to change the role in radio network setting for the radio.
Error Message    AUTO_INSTALL_IP_ADDRESS_DHCP: IP address dhcp selected
Explanation The radio is operating in automatic installation mode and obtained an IP address from a DHCP server.
Recommended Action Use the station-role command to change the role in radio network setting for the radio.
Error Message    SW_AUTO_UPGRADE-FATAL: Attempt to upgrade software failed, software on 
Flash may be deleted. Please copy software into Flash.
Explanation Auto upgrade of the software failed. The software on the flash memory might have been deleted. Copy software into the flash memory.
Recommended Action Copy software before rebooting the unit.
Error Message    SW_AUTO_UPGRADE-7-FAILURE: dhcp_client_start_stop failed
Explanation Auto upgrade of the software failed due to error in starting/stopping DHCP client process.
Recommended Action Copy the error message exactly as it appears and report it to your technical support representative.
Error Message    SW_AUTO_UPGRADE-7-FAILURE: Failed to obtain ip addr from dhcp server 
Explanation Auto upgrade of the software failed.
Recommended Action Copy the error message exactly as it appears and report it to your technical support representative.
Error Message    SW_AUTO_UPGRADE-7-FAILURE: boot_file_pathent creation failed
Explanation Auto upgrade of the software failed due to error in creation of pathent (internal data structure).
Recommended Action Copy the error message exactly as it appears and report it to your technical support representative.

Association Management Messages
Error Message    DOT11-2-RADIO_HW_RESET: Radio subsystem is under going hardware reset 
to recover from problem
Explanation Radio must be reset due to problem.
Recommended Action None.
Error Message    DOT11-3-BADSTATE: [mac-address] [chars] [chars] -> [chars]
Explanation 802.11 Association and management uses a table-driven state machine to keep track and transition an Association through various states. A state transition occurs when an Association receives one of many possible events. When this error occurs, it means that an Association received an event that it did not expect while in this state.
Recommended Action The system can continue but may lose the Association that generates this error. Copy the message exactly as it appears and report it to your technical service representative.
Error Message    DOT11-3-RADIO_OVER_TEMPERATURE: Interface [interface] Radio over 
temperature
Explanation The bridge detected that the unit has exceeded the radio operating temperature.
Recommended Action Investigate and take steps to cool the unit.
Error Message    DOT11-3-RADIO_IF_LO: Interface [interface] Radio cannot lock IF freq
Explanation The unit cannot lock the intermediate frequency.
Recommended Action None.
Error Message    DOT11-3-RADIO_RF_LO: Interface [interface] Radio cannot lock RF freq
Explanation The unit cannot lock the radio frequency.
Recommended Action None.
Error Message    DOT11-3-RF_LOOPBACK_FAILURE: Interface [interface] Radio failed to 
pass RF loopback test
Explanation Radio loopback test failed at startup time.
Recommended Action None.
Error Message    DOT11-3-TX_PWR_OUT_OF_RANGE: Interface [interface] Radio Tx power 
control out of range
Explanation The unit has detected that the radio transmit power cannot be locked within the operating range.
Recommended Action None.
Error Message    DOT11-4-MAXERTRIES: Packet to client [mac] reached max retries, remove 
the client
Explanation A packet sent to the client has not been successfully delivered many times, and the max retries limit has been reached. The client is deleted from the association table.
Recommended Action None.
Error Message    DOT11-6-ASSOC: Interface [interface], Station [char] [mac] Associated
Explanation A station associated to a bridge.
Recommended Action None.
Error Message    DOT11-6-ADD: Interface [interface], Station [mac] Associated to Parent 
[mac]
Explanation A station associated to a bridge.
Recommended Action None.
Error Message    DOT11-6-DISASSOC: Interface [interface], Deauthenticating Station 
[mac] [char]
Explanation A station disassociated from a bridge.
Recommended Action None.
Error Message    DOT11-6-ROAMED: Station [mac-address] Roamed to [mac-address]
Explanation A station has roamed to a new bridge.
Recommended Action None.

Unzip Messages
Error Message    SOAP-4-UNZIP_OVERFLOW: Failed to unzip 
Flash:/c1200-k9w7-mx.122-3.6.JA1/html/level15/ap_xxx.htm.gz, exceeds maximum 
uncompressed html size
Explanation The HTTP server cannot retrieve a compressed file in response to an HTTP GET request because the size of the file is too large for the buffers used in the uncompression process.
Recommended Action Make sure file is a valid HTML page. If so, you'll have to copy an uncompressed version of the file into Flash to retrieve it through HTTP.

802.11 Subsystem Messages
Error Message    DOT11-6-FREQ_INUSE: Radio frequency [int] is in use
Explanation When scanning for an unused frequency, the unit recognized another radio using the displayed frequency.
Recommended Action None.
Error Message    DOT11-6-FREQ_USED: Radio frequency [int] selected
Explanation After scanning for an unused frequency, the unit selected the displayed frequency.
Recommended Action None.
Error Message    DOT11-4-VERSION_MISMATCH: Require radio version [hex].[int], found 
version [hex].[int]
Explanation When starting the radio, the wrong firmware version was found. The radio will be loaded with the required version.
Recommended Action None.
Error Message    DOT11-2-VERSION_INVALID: Unable to find required radio version 
[hex].[int]
Explanation When trying to re-flash the radio firmware, the bridge recognized that the radio firmware packaged with the IOS firmware had the incorrect version.
Recommended Action None.
Error Message    DOT11-4-NO_SSID: No SSIDs configured, radio not started
Explanation All SSIDs were deleted from the configuration. At least one must be configured for the radio to run.
Recommended Action Configure at least one SSID on the bridge.
Error Message    DOT11-4-FLASHING_RADIO: Flashing the radio firmware ([chars])
Explanation The radio has been stopped to load new firmware.
Recommended Action None.
Error Message    DOT11-2-NO_FIRMWARE: No radio firmware file ([chars]) was found
Explanation When trying to Flash new firmware into the radio, the file for the radio was not found in the Flash file system.
Recommended Action The wrong image has been loaded into the unit. Locate the correct image based on the type of radio used.
Error Message    DOT11-2-BAD_FIRMWARE: Radio firmware file ([chars]) is invalid
Explanation When trying to Flash new firmware into the radio, the file was found to be invalid.
Recommended Action Put the correct firmware image file in the place where the unit is looking.
Error Message    DOT11-4-FLASH_RADIO_DONE: Flashing the radio firmware completed
Explanation The radio firmware Flash is complete, and the radio will be restarted with the new firmware.
Recommended Action None.
Error Message    DOT11-4-LINK_DOWN: Radio parent lost: [chars]
Explanation The connection to the parent bridge was lost for the displayed reason. The unit will try to find a new parent bridge.
Recommended Action None.
Error Message    DOT11-4-CANT_ASSOC: Cannot associate: [chars]
Explanation The unit could not establish a connection to a parent bridge for the displayed reason.
Recommended Action Check the configuration of both the parent bridge and this unit to make sure the basic settings (SSID, WEP, and others) match.

Inter-Bridge Protocol Messages
Error Message    DOT11-6-ROAMED: Station [mac-address] Roamed to [mac-address]
Explanation A station has roamed to a new bridge.
Recommended Action None.
Error Message    DOT11-6-STANDBY_ACTIVE: Standby to Active, Reason = [chars] ([int])
Explanation The bridge is transitioning from standby mode to active mode.
Recommended Action None.
Error Message    DOT11-6-ROGUE_AP: Rogue AP [mac-address] reported. Reason: [chars]
Explanation A station has reported a potential rogue bridge for the stated reason.
Recommended Action None.
Error Message    SCHED-3-UNEXPECTEDMESSAGE: Unknown message [hex] received (ptr arg 
[hex], num arg [hex]).
Explanation A process can register to be notified when various events occur in the router. This message indicates that a process received a message from another process that it does not know how to handle.
Recommended Action Copy the error message exactly as it appears, and report it to your technical support representative.
Error Message    SCHED-3-UNEXPECTEDEVENT: Process received unknown event (maj [hex], 
min [hex]).
Explanation A process can register to be notified when various events occur in the router. This message indicates that a process received an event that it did not know how to handle.
Recommended Action Copy the error message exactly as it appears, and report it to your technical support representative.

	Cisco Aironet 1400 Series Bridge Software Configuration Guide, 12.2(15)JA
	Error and Event Messages
Cisco Aironet 1400 Series Bridge Software Configuration Guide, 12.2(15)JA Preface Overview Configuring the Bridge for the First Time Using the Web-Browser Interface Using the Command-Line Interface Administering the Bridge Configuring Radio Settings Configuring SSIDs Configuring Spanning Tree Protocol Configuring WEP and WEP Features Configuring Authentication Types Configuring RADIUS and TACACS+ Servers Configuring VLANs Configuring QoS Configuring Filters Configuring CDP Configuring SNMP Managing Firmware and Configurations Configuring System Message Logging Troubleshooting Channels and Antenna Settings Protocol Filters Supported MIBs Error and Event Messages Glossary	Download this chapter Error and Event Messages Download the complete book Cisco Aironet 1400 Series Bridge Software Configuration Guide, 12.2(15)JA (Full book in PDF format) (PDF - 5 MB) Feedback Table Of Contents Error and Event Messages Software Auto Upgrade Messages Association Management Messages Unzip Messages 802.11 Subsystem Messages Inter-Bridge Protocol Messages Error and Event Messages This appendix lists the CLI error and event messages. Software Auto Upgrade Messages Error Message AUTO_INSTALL_STATION_ROLE Explanation The radio is operating in automatic installation mode. Recommended Action Use the station-role command to change the role in radio network setting for the radio. Error Message AUTO_INSTALL_STATUS Explanation The radio is operating in automatic installation mode. Recommended Action Use the station-role command to change the role in radio network setting for the radio. Error Message AUTO_INSTALL_IP_ADDRESS_DHCP: IP address dhcp selected Explanation The radio is operating in automatic installation mode and obtained an IP address from a DHCP server. Recommended Action Use the station-role command to change the role in radio network setting for the radio. Error Message SW_AUTO_UPGRADE-FATAL: Attempt to upgrade software failed, software on Flash may be deleted. Please copy software into Flash. Explanation Auto upgrade of the software failed. The software on the flash memory might have been deleted. Copy software into the flash memory. Recommended Action Copy software before rebooting the unit. Error Message SW_AUTO_UPGRADE-7-FAILURE: dhcp_client_start_stop failed Explanation Auto upgrade of the software failed due to error in starting/stopping DHCP client process. Recommended Action Copy the error message exactly as it appears and report it to your technical support representative. Error Message SW_AUTO_UPGRADE-7-FAILURE: Failed to obtain ip addr from dhcp server Explanation Auto upgrade of the software failed. Recommended Action Copy the error message exactly as it appears and report it to your technical support representative. Error Message SW_AUTO_UPGRADE-7-FAILURE: boot_file_pathent creation failed Explanation Auto upgrade of the software failed due to error in creation of pathent (internal data structure). Recommended Action Copy the error message exactly as it appears and report it to your technical support representative. Association Management Messages Error Message DOT11-2-RADIO_HW_RESET: Radio subsystem is under going hardware reset to recover from problem Explanation Radio must be reset due to problem. Recommended Action None. Error Message DOT11-3-BADSTATE: [mac-address] [chars] [chars] -> [chars] Explanation 802.11 Association and management uses a table-driven state machine to keep track and transition an Association through various states. A state transition occurs when an Association receives one of many possible events. When this error occurs, it means that an Association received an event that it did not expect while in this state. Recommended Action The system can continue but may lose the Association that generates this error. Copy the message exactly as it appears and report it to your technical service representative. Error Message DOT11-3-RADIO_OVER_TEMPERATURE: Interface [interface] Radio over temperature Explanation The bridge detected that the unit has exceeded the radio operating temperature. Recommended Action Investigate and take steps to cool the unit. Error Message DOT11-3-RADIO_IF_LO: Interface [interface] Radio cannot lock IF freq Explanation The unit cannot lock the intermediate frequency. Recommended Action None. Error Message DOT11-3-RADIO_RF_LO: Interface [interface] Radio cannot lock RF freq Explanation The unit cannot lock the radio frequency. Recommended Action None. Error Message DOT11-3-RF_LOOPBACK_FAILURE: Interface [interface] Radio failed to pass RF loopback test Explanation Radio loopback test failed at startup time. Recommended Action None. Error Message DOT11-3-TX_PWR_OUT_OF_RANGE: Interface [interface] Radio Tx power control out of range Explanation The unit has detected that the radio transmit power cannot be locked within the operating range. Recommended Action None. Error Message DOT11-4-MAXERTRIES: Packet to client [mac] reached max retries, remove the client Explanation A packet sent to the client has not been successfully delivered many times, and the max retries limit has been reached. The client is deleted from the association table. Recommended Action None. Error Message DOT11-6-ASSOC: Interface [interface], Station [char] [mac] Associated Explanation A station associated to a bridge. Recommended Action None. Error Message DOT11-6-ADD: Interface [interface], Station [mac] Associated to Parent [mac] Explanation A station associated to a bridge. Recommended Action None. Error Message DOT11-6-DISASSOC: Interface [interface], Deauthenticating Station [mac] [char] Explanation A station disassociated from a bridge. Recommended Action None. Error Message DOT11-6-ROAMED: Station [mac-address] Roamed to [mac-address] Explanation A station has roamed to a new bridge. Recommended Action None. Unzip Messages Error Message SOAP-4-UNZIP_OVERFLOW: Failed to unzip Flash:/c1200-k9w7-mx.122-3.6.JA1/html/level15/ap_xxx.htm.gz, exceeds maximum uncompressed html size Explanation The HTTP server cannot retrieve a compressed file in response to an HTTP GET request because the size of the file is too large for the buffers used in the uncompression process. Recommended Action Make sure file is a valid HTML page. If so, you'll have to copy an uncompressed version of the file into Flash to retrieve it through HTTP. 802.11 Subsystem Messages Error Message DOT11-6-FREQ_INUSE: Radio frequency [int] is in use Explanation When scanning for an unused frequency, the unit recognized another radio using the displayed frequency. Recommended Action None. Error Message DOT11-6-FREQ_USED: Radio frequency [int] selected Explanation After scanning for an unused frequency, the unit selected the displayed frequency. Recommended Action None. Error Message DOT11-4-VERSION_MISMATCH: Require radio version [hex].[int], found version [hex].[int] Explanation When starting the radio, the wrong firmware version was found. The radio will be loaded with the required version. Recommended Action None. Error Message DOT11-2-VERSION_INVALID: Unable to find required radio version [hex].[int] Explanation When trying to re-flash the radio firmware, the bridge recognized that the radio firmware packaged with the IOS firmware had the incorrect version. Recommended Action None. Error Message DOT11-4-NO_SSID: No SSIDs configured, radio not started Explanation All SSIDs were deleted from the configuration. At least one must be configured for the radio to run. Recommended Action Configure at least one SSID on the bridge. Error Message DOT11-4-FLASHING_RADIO: Flashing the radio firmware ([chars]) Explanation The radio has been stopped to load new firmware. Recommended Action None. Error Message DOT11-2-NO_FIRMWARE: No radio firmware file ([chars]) was found Explanation When trying to Flash new firmware into the radio, the file for the radio was not found in the Flash file system. Recommended Action The wrong image has been loaded into the unit. Locate the correct image based on the type of radio used. Error Message DOT11-2-BAD_FIRMWARE: Radio firmware file ([chars]) is invalid Explanation When trying to Flash new firmware into the radio, the file was found to be invalid. Recommended Action Put the correct firmware image file in the place where the unit is looking. Error Message DOT11-4-FLASH_RADIO_DONE: Flashing the radio firmware completed Explanation The radio firmware Flash is complete, and the radio will be restarted with the new firmware. Recommended Action None. Error Message DOT11-4-LINK_DOWN: Radio parent lost: [chars] Explanation The connection to the parent bridge was lost for the displayed reason. The unit will try to find a new parent bridge. Recommended Action None. Error Message DOT11-4-CANT_ASSOC: Cannot associate: [chars] Explanation The unit could not establish a connection to a parent bridge for the displayed reason. Recommended Action Check the configuration of both the parent bridge and this unit to make sure the basic settings (SSID, WEP, and others) match. Inter-Bridge Protocol Messages Error Message DOT11-6-ROAMED: Station [mac-address] Roamed to [mac-address] Explanation A station has roamed to a new bridge. Recommended Action None. Error Message DOT11-6-STANDBY_ACTIVE: Standby to Active, Reason = [chars] ([int]) Explanation The bridge is transitioning from standby mode to active mode. Recommended Action None. Error Message DOT11-6-ROGUE_AP: Rogue AP [mac-address] reported. Reason: [chars] Explanation A station has reported a potential rogue bridge for the stated reason. Recommended Action None. Error Message SCHED-3-UNEXPECTEDMESSAGE: Unknown message [hex] received (ptr arg [hex], num arg [hex]). Explanation A process can register to be notified when various events occur in the router. This message indicates that a process received a message from another process that it does not know how to handle. Recommended Action Copy the error message exactly as it appears, and report it to your technical support representative. Error Message SCHED-3-UNEXPECTEDEVENT: Process received unknown event (maj [hex], min [hex]). Explanation A process can register to be notified when various events occur in the router. This message indicates that a process received an event that it did not know how to handle. Recommended Action Copy the error message exactly as it appears, and report it to your technical support representative.
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