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Table Of Contents
Cisco PGW 2200 Softswitch Usability Enhancements—Phase 1 Feature Module
RTRV-CALLINFO—Display Call IDs of EISUP/SIP and SS7, ISDN, DPNSS (Release 9.7(3))
RTRV-CIC—Retrieve Bearer Channels
RTRV-LICS:VALIDATE—DISPLAY LICENSES (Release 9.7(3))
RTRV-NE—Retrieve Network Element Attributes
RTRV-TC—Retrieve Bearer States (Release 9.7(3))
RTRV-SYSINFO—Retrieve Network Element Attributes
RTRV-VIR-TC—Retrieve DPNSS Virtual Bearer Channel Status
Software Changes for This Feature
Obtaining Documentation, Obtaining Support, and Security Guidelines
Cisco PGW 2200 Softswitch Usability Enhancements—Phase 1 Feature Module
Document Release History
Feature History
Release Modification9.7(3)
The Usability Enhancements—Phase 1 feature was introduced on the Cisco PGW 2200 Softswitch software.
This document describes the Usability Enhancements—Phase 1 feature.
This feature is described in the following sections:
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Software Changes for This Feature
•
Obtaining Documentation, Obtaining Support, and Security Guidelines
Feature Description
The Usability Enhancements—Phase 1 feature for the Cisco PGW 2200 Softswitch encompasses additions and modifications to the software that enable customers to monitor the operation of the system more fully. The enhancements include
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Two new MML commands and five modified MML commands
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A new script named collectdata enables service providers to collect debug trace data from files in a number of different directories and to create a log that collects activity for a specified period of time.
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Service providers can display, in the platform.log, pstack information for the heartbeat time-out process before the system procM process kills the heart-beat time-out process.
Note
The pstack is a function performed by the operating system running on the Sun platform to check the status of threads running for active processes. Experienced system engineers can search the platform.log for pstack information.
Benefits
This feature provides the following benefits:
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MML commands that enable you to retrieve system status and performance data in greater detail, which makes troubleshooting the system more efficient.
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The new script, collectdata, which compiles information from files in several directories. The script creates a log of system activity that occurs during a specified period of time. The log generated by the collectdata script enables you to find important system data without having to search in a number of different directories.
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You can retrieve information from the platform.log about the heartbeat time-out process produced by the pstack before the system procM process kills the heartbeat time-out process.
Prerequisites
The Cisco PGW 2200 must be running Cisco Media Gateway Controller (MGC) software Release 9.7(3), Patch S26P26. Prerequisites for this release can be found in the Release Notes for the Cisco Media Gateway Controller Software Release 9.7(3) at
http://www.cisco.com/en/US/partner/docs/voice_ip_comm/pgw/9/release/note/rn973.html
Related Documents
This document contains information that is strictly related to this feature. The documents that contain additional information related to the Cisco MGC are at
http://www.cisco.com/en/US/products/hw/vcallcon/ps2027/tsd_products_support_series_home.html
MML Command Reference
This section documents new, modified, or deleted Man-Machine Language (MML) commands. All other MML commands are documented in the Cisco Media Gateway Controller Software Release 9 MML Command Reference.
Five of the MML commands included in this feature are modified versions of existing commands:
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rtrv-callinfo
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rtrv-cic
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rtrv-lics:validate
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rtrv-ne
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rtrv-tc
Two of the MML commands included in this feature document are new:
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rtrv-sysinfo
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rtrv-vir-tc
Modified MML Commands
This section provides the descriptions of MML commands that have been modified by the Usability Enhancements—Phase 1 feature.
RTRV-CALLINFO—Display Call IDs of EISUP/SIP and SS7, ISDN, DPNSS (Release 9.7(3))
The rtrv-callinfo command has been enhanced so that it can retrieve information for TDM calls associated with specific trunk groups. Also, the command can display more call information such as the span ID, channel number, and circuit number.
RTRV-CALLINFO Command Examples
The following sample commands show how you might issue the enhanced version of the rtrv-callinfo command and the output that the command displays.
Example 1
This sample command shows the information displayed for a call leg when you specify the "all" parameter.
mml> rtrv-callinfo:allRetrieving results. This could take a few moments...MGC-01 - Media Gateway Controller 2009-04-05 14:17:11.241 CSTM RTRV"ipfas-sh-daisy:CID=0x8003,TC=31,SPAN=FFFF,CALL=OUT,MATE_FAMILY=SS7""ss7path-paladin:CID=1,CIC=1,CALL=IN,MATE_FAMILY=ISDN""dpnss-stim:CID=1,TC=1,CALL=IN,MATE_FAMILY=EISUP""sip-path:CID=00120080-0ec7002b-75b24169-1105a29d@10.0.6.205,CALL=IN,MATE_FAMILY=SS7""eisup-path:CID=1,NODEID=28871553,CALL=OUT,MATE_FAMILY=DPNSS"Example 2
This sample command shows the information displayed that is associated with a call leg when you specify a signaling path parameter.
mml> rtrv-callinfo:ss7path-paladinRetrieving results. This could take a few moments...MGC-01 - Media Gateway Controller 2009-04-05 14:17:11.241 CSTM RTRV"ss7path-paladin:CID=1,CIC=1,CALL=IN,MATE_FAMILY=ISDN"Example 3
This sample command shows the information displayed when you specify the trunk group parameter.
mml> rtrv-callinfo:tg-1001Retrieving results. This could take a few moments...MGC-01 - Media Gateway Controller 2009-04-05 14:17:11.241 CSTM RTRV"tg-1001:CID=1,CIC=1,CALL=IN,MATE_FAMILY=ISDN"Example 4
This sample command shows the information displayed when you specify a SIP signaling path parameter (sippath) and the "detail" parameter.
mml> rtrv-callinfo:sip-path:detailRetrieving results. This could take a few moments...MGC-01 - Media Gateway Controller 2009-01-18 21:35:30.219 CSTM RTRV"sip-path:CallID=34, Call_Type=REAL ,CgPN=1234567,CdPN=11876543""sip-path:Codec=g711,CALL_STA=2009-01-18 21:20:30.219 CST ""sip-path:CID=00120080-0ec7002b-75b24169-1105a29d@10.0.6.205, CALL=IN, MedialIPAddr=10.0.6.205, MediaPort= 34003""sip-path:Mate_SigPath=sig-ss7,CIC=1",MedialIPAddr=10.72.34.22, MediaPort= 34003""sip-path:CallID=35, Call_Type=REAL ,CgPN=1234567,CdPN=22876544""sip-path:Codec=g711,CALL_STA=2009-01-18 21:21:10.110 CST""sip-path:CID=00192f0b-f4fd0021-4fb954c4-6bb85b51@10.0.77.11, CALL=IN,MedialIPAddr=10.0.77.11,MediaPort= 34003""sip-path:Mate_SigPath=sig-ipfas, TC=2,SPAN=FFFF, MedialIPAddr=10.72.34.22,MediaPort= 34005""sip-path:CallID=36, Call_Type=REAL ,CgPN=1234567,CdPN=33876544""sip-path:Codec=g711,CALL_STA=2009-01-18 21:21:10.110 CST""sip-path:CID=00192f0b-f4fd0021-4fb954c4-6bb85b51@10.0.77.11, CALL=IN, MedialIPAddr=10.0.77.11, MediaPort= 34003""sip-path:Mate_SigPath=sig-dpnss,TC=2,MedialIPAddr=10.72.34.22, MediaPort= 34005""sip-path:CallID=37, Call_Type=REAL ,CgPN=1234567,CdPN=44876544""sip-path:Codec=g711,CALL_STA=2009-01-18 21:21:10.110 CST""sip-path:CID=00192f0b-f4fd0021-4fb954c4-6bb85b51@10.0.77.11, CALL=IN,MedialIPAddr=10.0.77.11,MediaPort= 34003""sip-path:CID=00192f0b-632fd0021-4fb453c4-6bb85c343@10.0.77.11, CALL=IN,MedialIPAddr=10.72.34.22, MediaPort= 34005""sip-path:CallID=38, Call_Type=REAL ,CgPN=1234567,CdPN=55876544""sip-path:Codec=g711,CALL_STA=2009-01-18 21:21:10.110 CST""sip-path:CID=00192f0b-f4fd0021-4fb954c4-6bb85b51@10.0.77.11, CALL=IN, MedialIPAddr=10.0.77.11,MediaPort= 34003""sip-path:Mate_SigPath=sig-eisup,MedialIPAddr=10.72.34.22, MediaPort= 34005"Example 5
This sample command shows the information displayed when you specify a SS7 signaling path parameter (sig-ss7) and the "detail" parameter.
mml> rtrv-callinfo:sig-ss7:detailRetrieving results. This could take a few moments...MGC-01 - Media Gateway Controller 2009-01-18 21:40:31.910 CSTM RTRV"sig-ss7:CallID=34, Call_Type=REAL ,CgPN=1234567,CdPN=11876543""sig-ss7:Codec=g711,CALL_STA=2009-01-18 21:20:30.219 CST""sig-ss7:CID=1,CIC=1,CALL=IN,MedialIPAddr=10.0.6.205,MediaPort= 34003""sig-ss7:Mate_SigPath=sig-ss72,CIC=1",MedialIPAddr=10.72.34.22, MediaPort= 34003""sig-ss7:CallID=35, Call_Type=REAL ,CgPN=1234567,CdPN=22876544""sig-ss7:Codec=g711,CALL_STA=2009-01-18 21:21:10.110 CST""sig-ss7:CID=1,CIC=1,CALL=IN,MedialIPAddr=10.0.77.11,MediaPort= 34003""sig-ss7:Mate_SigPath=sig-ipfas,TC=2,SPAN=FFFF,MedialIPAddr=10.72.34.22,MediaPort= 34005""sig-ss7:CallID=36, Call_Type=REAL ,CgPN=1234567,CdPN=33876544""sig-ss7:Codec=g711,CALL_STA=2009-01-18 21:21:10.110 CST""sig-ss7:CID=1,CIC=1,CALL=IN,MedialIPAddr=10.0.77.11,MediaPort= 34003""sig-ss7:Mate_SigPath=sig-dpnss,TC=2,MedialIPAddr=10.72.34.22, MediaPort= 34005""sig-ss7:CallID=37, Call_Type=REAL ,CgPN=1234567,CdPN=44876544""sig-ss7:Codec=g711,CALL_STA=2009-01-18 21:21:10.110 CST""sig-ss7:CID=1,CIC=1,CALL=IN,MedialIPAddr=10.0.77.11,MediaPort= 34003""sig-ss7:Mate_SigPath=sip-path,MedialIPAddr=10.72.34.22, MediaPort= 34005""sig-ss7:CallID=38, Call_Type=REAL ,CgPN=1234567,CdPN=55876544""sig-ss7:Codec=g711,CALL_STA=2009-01-18 21:21:10.110 CST""sig-ss7:CID=1,CIC=1,CALL=IN,MedialIPAddr=10.0.77.11,MediaPort= 34003""sip-path:Mate_SigPath=sig-eisup,MedialIPAddr=10.72.34.22, MediaPort= 34005"Example 6
This sample command shows the information displayed when you specify an ISDN signaling path parameter (ipfaspath) and the "detail" parameter.
mml> rtrv-callinfo:sig-ipfas:detailRetrieving results. This could take a few moments...MGC-01 - Media Gateway Controller 2009-01-18 21:40:31.910 CSTM RTRV"sig-ipfas:CallID=34, Call_Type=REAL ,CgPN=1234567,CdPN=11876543""sig-ipfas:Codec=g711,CALL_STA=2009-01-18 21:20:30.219 CST""sig-ipfas:CID=1,TC=1, SPAN=FFFF,CALL=IN,MedialIPAddr=10.0.6.205,MediaPort= 34003""sig-ipfas:Mate_SigPath=sig-ss7,CIC=1",MedialIPAddr=10.72.34.22, MediaPort= 34003""sig-ipfas:CallID=35, Call_Type=REAL ,CgPN=1234567,CdPN=22876544""sig-ipfas:Codec=g711,CALL_STA=2009-01-18 21:21:10.110 CST""sig-ipfas:CID=1, TC=1, SPAN=FFFF,CALL=IN,MedialIPAddr=10.0.77.11,MediaPort= 34003""sig-ipfas:Mate_SigPath=sig-ipfas2,TC=2,SPAN=FFFF,MedialIPAddr=10.72.34.22,MediaPort= 34005""sig-ipfas:CallID=36, Call_Type=REAL ,CgPN=1234567,CdPN=33876544 ""sig-ipfas:Codec=g711,CALL_STA=2009-01-18 21:21:10.110 CST""sig-ipfas:CID=1, TC=1, SPAN=FFFF,CALL=IN,MedialIPAddr=10.0.77.11,MediaPort= 34003""sig-ipfas:Mate_SigPath=sig-dpnss,TC=2,MedialIPAddr=10.72.34.22, MediaPort= 34005""sig-ipfas:CallID=37, Call_Type=REAL ,CgPN=1234567,CdPN=44876544""sig-ipfas:Codec=g711,CALL_STA=2009-01-18 21:21:10.110 CST""sig-ipfas:CID=1, TC=1, SPAN=FFFF,CALL=IN,MedialIPAddr=10.0.77.11,MediaPort= 34003""sig-ipfas:Mate_SigPath=sip-path,MedialIPAddr=10.72.34.22, MediaPort= 34005""sig-ipfas:CallID=38, Call_Type=REAL ,CgPN=1234567,CdPN=55876544""sig-ipfas:Codec=g711,CALL_STA=2009-01-18 21:21:10.110 CST""sig-ipfas:CID=1, TC=1, SPAN=FFFF,CALL=IN,MedialIPAddr=10.0.77.11,MediaPort= 34003""sig-ipfas:Mate_SigPath=sig-eisup,MedialIPAddr=10.72.34.22, MediaPort= 34005"Example 7
This sample command shows the information displayed when you specify a DPNSS signaling path parameter (dpnsspath) and the "detail" parameter.
mml> rtrv-callinfo: sig-dpnss:detailRetrieving results. This could take a few moments...MGC-01 - Media Gateway Controller 2009-01-18 21:40:31.910 CSTM RTRV"sig-dpnss:CallID=34, Call_Type=REAL ,CgPN=1234567,CdPN=11876543""sig-dpnss:Codec=g711,CALL_STA=2009-01-18 21:20:30.219 CST""sig-dpnss:CID=1, TC=1,CALL=IN,MedialIPAddr=10.0.6.205,MediaPort= 34003""sig-dpnss:Mate_SigPath=sig-ss7,CIC=1",MedialIPAddr=10.72.34.22, MediaPort= 34003""sig-dpnss:CallID=35,Call_Type=REAL,CgPN=1234567,CdPN=22876544""sig-dpnss:Codec=g711,CALL_STA=2009-01-18 21:21:10.110 CST""sig-dpnss:CID=1, TC=1,CALL=IN,MedialIPAddr=10.0.77.11,MediaPort= 34003""sig-dpnss:Mate_SigPath=sig-ipfas,TC=2,SPAN=FFFF,MedialIPAddr=10.72.34.22,MediaPort= 34005""sig-dpnss:CallID=36,Call_Type=REAL,CgPN=1234567,CdPN=22876544""sig-dpnss:Codec=g711,CALL_STA=2009-01-18 21:21:10.110 CST""sig-dpnss:CID=1, TC=1,CALL=IN,MedialIPAddr=10.0.77.11,MediaPort= 34003""sig-dpnss:Mate_SigPath=sig-dpnss2,TC=2,MedialIPAddr=10.72.34.22, MediaPort= 34005""sig-dpnss:CallID=37,Call_Type=REAL,CgPN=1234567,CdPN=22876544""sig-dpnss:Codec=g711,CALL_STA=2009-01-18 21:21:10.110 CST""sig-dpnss:CID=1, TC=1,CALL=IN,MedialIPAddr=10.0.77.11,MediaPort= 34003""sig-dpnss:Mate_SigPath=sip-path,MedialIPAddr=10.72.34.22, MediaPort= 34005""sig-dpnss:CallID=38,Call_Type=REAL,CgPN=1234567,CdPN=22876544""sig-dpnss:Codec=g711,CALL_STA=2009-01-18 21:21:10.110 CST""sig-dpnss:CID=1, TC=1,CALL=IN,MedialIPAddr=10.0.77.11,MediaPort= 34003""sig-dpnss:Mate_SigPath=sig-eisup,MedialIPAddr=10.72.34.22, MediaPort= 34005"Example 8
This sample command shows the information displayed when you specify an EISUP signaling path parameter (eisuppath) and the "detail" parameter.
mml> rtrv-callinfo:sig-eisup:detailRetrieving results. This could take a few moments...MGC-01 - Media Gateway Controller 2009-01-18 21:40:31.910 CSTM RTRV"sig-eisup:CallID=34,Call_Type=REAL,CgPN=1234567,CdPN=22876544""sig-eisup:Codec=g711,CALL_STA=2009-01-18 21:20:30.219 CST""sig-eisup:CID=1,NODEID=28871553,CALL=IN,MedialIPAddr=10.0.6.205,MediaPort= 34003""sig-eisup:Mate_SigPath=sig-ss7,CIC=1",MedialIPAddr=10.72.34.22, MediaPort= 34003""sig-eisup:CallID=35,Call_Type=REAL,CgPN=1234567,CdPN=22876544""sig-eisup:Codec=g711,CALL_STA=2009-01-18 21:21:10.110 CST""sig-eisup:CID=1,NODEID=28871553,CALL=IN,MedialIPAddr=10.0.77.11,MediaPort= 34003""sig-eisup:Mate_SigPath=sig-ipfas,TC=2,SPAN=FFFF,MedialIPAddr=10.72.34.22,MediaPort= 34005""sig-eisup:CallID=36,Call_Type=REAL,CgPN=1234567,CdPN=22876544""sig-eisup:Codec=g711,CALL_STA=2009-01-18 21:21:10.110 CST""sig-eisup:CID=1,NODEID=28871553,CALL=IN,MedialIPAddr=10.0.77.11,MediaPort= 34003""sig-eisup:Mate_SigPath=sig-dpnss,TC=2,MedialIPAddr=10.72.34.22, MediaPort= 34005""sig-eisup:CallID=37,Call_Type=REAL,CgPN=1234567,CdPN=22876544""sig-eisup:Codec=g711,CALL_STA=2009-01-18 21:21:10.110 CST""sig-eisup:CID=1,NODEID=28871553,CALL=IN,MedialIPAddr=10.0.77.11,MediaPort= 34003""sig-eisup:Mate_SigPath=sip-path,MedialIPAddr=10.72.34.22, MediaPort= 34005""sig-eisup:CallID=38,Call_Type=REAL,CgPN=1234567,CdPN=22876544""sig-eisup:Codec=g711,CALL_STA=2009-01-18 21:21:10.110 CST""sig-eisup:CID=1,NODEID=28871553,CALL=IN,MedialIPAddr=10.0.77.11,MediaPort= 34003""sig-eisup:Mate_SigPath=sig-eisup,MedialIPAddr=10.72.34.22, MediaPort= 34005"Example 9
This sample command shows the information displayed when you specify a SIP trunk group parameter (tg-) and the "detail" parameter.
mml> rtrv-callinfo:tg-2001:detailRetrieving results. This could take a few moments...MGC-01 - Media Gateway Controller 2009-01-18 21:35:30.219 CSTM RTRV"tg-2001:CallID=34,Call_Type=REAL,CgPN=1234567,CdPN=22876544""tg-2001:Codec=g711,CALL_STA=2009-01-18 21:20:30.219 CST""tg-2001:CID=00120080-0ec7002b-75b24169-1105a29d@10.0.6.205, CALL=IN, MedialIPAddr=10.0.6.205,MediaPort= 34003""tg-2001:Mate_TrunkGroup=tg-1001,CIC=1",MedialIPAddr=10.72.34.22, MediaPort= 34003""tg-2001:CallID=35,Call_Type=REAL,CgPN=1234567,CdPN=22876544""tg-2001:Codec=g711,CALL_STA=2009-01-18 21:21:10.110 CST""tg-2001:CID=00120080-0ec7002b-75b24169-1105a29d@10.0.6.205, CALL=IN, MedialIPAddr=10.0.77.11,MediaPort= 34003""tg-2001:Mate_TrunkGroup=tg-3001,TC=2,SPAN=FFFF,MedialIPAddr=10.72.34.22,MediaPort= 34005""tg-2001:CallID=36,Call_Type=REAL,CgPN=1234567,CdPN=22876544""tg-2001:Codec=g711,CALL_STA=2009-01-18 21:21:10.110 CST""tg-2001:CID=00120080-0ec7002b-75b24169-1105a29d@10.0.6.205, CALL=IN, MedialIPAddr=10.0.77.11,MediaPort= 34003""tg-2001:Mate_TrunkGroup=tg-4001,TC=2,MedialIPAddr=10.72.34.22, MediaPort= 34005""tg-2001:CallID=37,Call_Type=REAL,CgPN=1234567,CdPN=22876544""tg-2001:Codec=g711,CALL_STA=2009-01-18 21:21:10.110 CST""tg-2001:CID=00120080-0ec7002b-75b24169-1105a29d@10.0.6.205, CALL=IN, MedialIPAddr=10.0.77.11,MediaPort= 34003""tg-2001:Mate_TrunkGroup=tg-2001,MedialIPAddr=10.72.34.22, MediaPort= 34005""tg-2001:CallID=38,Call_Type=REAL,CgPN=1234567,CdPN=22876544""tg-2001:Codec=g711,CALL_STA=2009-01-18 21:21:10.110 CST""tg-2001:CID=00120080-0ec7002b-75b24169-1105a29d@10.0.6.205, CALL=IN, MedialIPAddr=10.0.77.11,MediaPort= 34003""tg-2001:Mate_TrunkGroup=tg-5001,MedialIPAddr=10.72.34.22, MediaPort= 34005"Example 10
This sample command shows the information displayed when you specify a SS7 trunk group parameter (tg-) and the "detail" parameter.
mml> rtrv-callinfo: tg-1001:detailRetrieving results. This could take a few moments...MGC-01 - Media Gateway Controller 2009-01-18 21:40:31.910 CSTM RTRV"tg-1001:CallID=34,Call_Type=REAL,CgPN=1234567,CdPN=22876544""tg-1001:Codec=g711,CALL_STA=2009-01-18 21:20:30.219 CST""tg-1001:CID=1,CIC=1,CALL=IN,MedialIPAddr=10.0.6.205,MediaPort= 34003""tg-1001:Mate_TrunkGroup=tg-1002,CIC=1",MedialIPAddr=10.72.34.22, MediaPort= 34003""tg-1001:CallID=35,Call_Type=REAL,CgPN=1234567,CdPN=22876544""tg-1001:Codec=g711,CALL_STA=2009-01-18 21:21:10.110 CST""tg-1001:CID=1,CIC=1,CALL=IN,MedialIPAddr=10.0.77.11,MediaPort= 34003""tg-1001:Mate_TrunkGroup=tg-3001,TC=2,SPAN=FFFF,MedialIPAddr=10.72.34.22,MediaPort= 34005""tg-1001:CallID=36,Call_Type=REAL,CgPN=1234567,CdPN=22876544""tg-1001:Codec=g711,CALL_STA=2009-01-18 21:21:10.110 CST""tg-1001:CID=1,CIC=1,CALL=IN,MedialIPAddr=10.0.77.11,MediaPort= 34003""tg-1001:Mate_TrunkGroup=tg-4001,TC=2,MedialIPAddr=10.72.34.22, MediaPort= 34005""tg-1001:CallID=37,Call_Type=REAL,CgPN=1234567,CdPN=22876544""tg-1001:Codec=g711,CALL_STA=2009-01-18 21:21:10.110 CST""tg-1001:CID=1,CIC=1,CALL=IN,MedialIPAddr=10.0.77.11,MediaPort= 34003""tg-1001:Mate_TrunkGroup=tg-2001,MedialIPAddr=10.72.34.22, MediaPort= 34005""tg-1001:CallID=38,Call_Type=REAL,CgPN=1234567,CdPN=22876544""tg-1001:Codec=g711,CALL_STA=2009-01-18 21:21:10.110 CST""tg-1001:CID=1,CIC=1,CALL=IN,MedialIPAddr=10.0.77.11,MediaPort= 34003""tg-1001:Mate_TrunkGroup=tg-5001,MedialIPAddr=10.72.34.22, MediaPort= 34005"Example 11
This sample command shows the information displayed when you specify an ISDN trunk group parameter (tg-) and the "detail" parameter.
mml> rtrv-callinfo: tg-3001:detailRetrieving results. This could take a few moments...MGC-01 - Media Gateway Controller 2009-01-18 21:40:31.910 CSTM RTRV"tg-3001:CallID=34,Call_Type=REAL,CgPN=1234567,CdPN=22876544""tg-3001:Codec=g711,CALL_STA=2009-01-18 21:20:30.219 CST""tg-3001:CID=1, TC=1,SPAN=FFFF,CALL=IN,MedialIPAddr=10.0.6.205,MediaPort= 34003""tg-3001:Mate_TrunkGroup=tg-1001,CIC=1",MedialIPAddr=10.72.34.22, MediaPort= 34003""tg-3001:CallID=35,Call_Type=REAL,CgPN=1234567,CdPN=22876544""tg-3001:Codec=g711,CALL_STA=2009-01-18 21:21:10.110 CST""tg-3001:CID=1, TC=1,SPAN=FFFF,CALL=IN,MedialIPAddr=10.0.77.11,MediaPort= 34003""tg-3001:Mate_TrunkGroup=tg-3001,TC=2,SPAN=FFFF,MedialIPAddr=10.72.34.22,MediaPort= 34005""tg-3001:CallID=36,Call_Type=REAL,CgPN=1234567,CdPN=22876544""tg-3001:Codec=g711,CALL_STA=2009-01-18 21:21:10.110 CST""tg-3001:CID=1, TC=1,SPAN=FFFF,CALL=IN,MedialIPAddr=10.0.77.11,MediaPort= 34003""tg-3001:Mate_TrunkGroup=tg-4001,TC=2,MedialIPAddr=10.72.34.22, MediaPort= 34005""tg-3001:CallID=37,Call_Type=REAL,CgPN=1234567,CdPN=22876544 ""tg-3001:Codec=g711,CALL_STA=2009-01-18 21:21:10.110 CST""tg-3001:CID=1, TC=1,SPAN=FFFF,CALL=IN,MedialIPAddr=10.0.77.11,MediaPort= 34003""tg-3001:Mate_TrunkGroup=tg-2001,MedialIPAddr=10.72.34.22, MediaPort= 34005""tg-3001:CallID=38,Call_Type=REAL,CgPN=1234567,CdPN=22876544""tg-3001:Codec=g711,CALL_STA=2009-01-18 21:21:10.110 CST""tg-3001:CID=1, TC=1,SPAN=FFFF,CALL=IN,MedialIPAddr=10.0.77.11,MediaPort= 34003""tg-3001:Mate_TrunkGroup=tg-5001,MedialIPAddr=10.72.34.22, MediaPort= 34005"Example 12
This sample command shows the information displayed when you specify a DPNSS trunk group parameter (tg-) and the "detail" parameter.
mml> rtrv-callinfo: tg-4001:detailRetrieving results. This could take a few moments...MGC-01 - Media Gateway Controller 2009-01-18 21:40:31.910 CSTM RTRV"tg-4001:CallID=34,Call_Type=REAL,CgPN=1234567,CdPN=22876544""tg-4001:Codec=g711,CALL_STA=2009-01-18 21:20:30.219 CST""tg-4001:CID=1,TC=1,CALL=IN,MedialIPAddr=10.0.6.205,MediaPort= 34003""tg-4001:Mate_TrunkGroup=tg-1001,CIC=1",MedialIPAddr=10.72.34.22, MediaPort= 34003""tg-4001:CallID=35,Call_Type=REAL,CgPN=1234567,CdPN=22876544""tg-4001:Codec=g711,CALL_STA=2009-01-18 21:21:10.110 CST""tg-4001:CID=1, TC=1,CALL=IN,MedialIPAddr=10.0.77.11,MediaPort= 34003""tg-4001:Mate_TrunkGroup=tg-3001,TC=2,SPAN=FFFF,MedialIPAddr=10.72.34.22,MediaPort= 34005""tg-4001:CallID=36,Call_Type=REAL,CgPN=1234567,CdPN=22876544""tg-4001:Codec=g711,CALL_STA=2009-01-18 21:21:10.110 CST""tg-4001:CID=1, TC=1,CALL=IN,MedialIPAddr=10.0.77.11,MediaPort= 34003""tg-4001:Mate_TrunkGroup=tg-4002,TC=2,MedialIPAddr=10.72.34.22, MediaPort= 34005""tg-4001:CallID=37,Call_Type=REAL,CgPN=1234567,CdPN=22876544""tg-4001:Codec=g711,CALL_STA=2009-01-18 21:21:10.110 CST""tg-4001:CID=1, TC=1,CALL=IN,MedialIPAddr=10.0.77.11,MediaPort= 34003""tg-4001:Mate_TrunkGroup=tg-2001,MedialIPAddr=10.72.34.22, MediaPort= 34005""tg-4001:CallID=38,Call_Type=REAL,CgPN=1234567,CdPN=22876544""tg-4001:Codec=g711,CALL_STA=2009-01-18 21:21:10.110 CST""tg-4001:CID=1,TC=1,CALL=IN,MedialIPAddr=10.0.77.11,MediaPort= 34003""tg-4001:Mate_TrunkGroup=tg-5001,MedialIPAddr=10.72.34.22, MediaPort= 34005"Example 13
This sample command shows the information displayed when you specify an EISUP trunk group parameter (tg-) and the "detail" parameter.
mml> rtrv-callinfo: tg-5001:detailRetrieving results. This could take a few moments...MGC-01 - Media Gateway Controller 2009-01-18 21:40:31.910 CSTM RTRV"tg-5001:CallID=34,Call_Type=REAL,CgPN=1234567,CdPN=22876544""tg-5001:Codec=g711,CALL_STA=2009-01-18 21:20:30.219 CST""tg-5001:CID=1,NODEID=28871553,CALL=IN,MedialIPAddr=10.0.6.205,MediaPort= 34003""tg-5001:Mate_TrunkGroup=tg-1001,CIC=1",MedialIPAddr=10.72.34.22, MediaPort= 34003""tg-5001:CallID=35,Call_Type=REAL,CgPN=1234567,CdPN=22876544""tg-5001:Codec=g711,CALL_STA=2009-01-18 21:21:10.110 CST""tg-5001:CID=1,NODEID=28871553,CALL=IN,MedialIPAddr=10.0.77.11,MediaPort= 34003""tg-5001:Mate_TrunkGroup=tg-3001,TC=2,SPAN=FFFF,MedialIPAddr=10.72.34.22,MediaPort= 34005""tg-5001:CallID=36,Call_Type=REAL,CgPN=1234567,CdPN=22876544""tg-5001:Codec=g711,CALL_STA=2009-01-18 21:21:10.110 CST""tg-5001:CID=1,NODEID=28871553,CALL=IN,MedialIPAddr=10.0.77.11,MediaPort= 34003""tg-5001:Mate_TrunkGroup=tg-4001,TC=2,MedialIPAddr=10.72.34.22, MediaPort= 34005""tg-5001:CallID=37,Call_Type=REAL,CgPN=1234567,CdPN=22876544""tg-5001:Codec=g711,CALL_STA=2009-01-18 21:21:10.110 CST""tg-5001:CID=1,NODEID=28871553,,CALL=IN,MedialIPAddr=10.0.77.11,MediaPort= 34003""tg-5001:Mate_TrunkGroup=tg-2001,MedialIPAddr=10.72.34.22, MediaPort= 34005""tg-5001:CallID=38,Call_Type=REAL,CgPN=1234567,CdPN=22876544""tg-5001:Codec=g711,CALL_STA=2009-01-18 21:21:10.110 CST""tg-5001:CID=1,NODEID=28871553,CALL=IN,MedialIPAddr=10.0.77.11,MediaPort= 34003""tg-5001:Mate_TrunkGroup=tg-5001,MedialIPAddr=10.72.34.22, MediaPort= 34005"Example 14
This sample command shows the information displayed, for a single call leg only, when you specify a SS7 signaling path parameter (sig-ss7) and the "detail" parameter.
mml> rtrv-callinfo:sig-ss7:detailRetrieving results. This could take a few moments...MGC-01 - Media Gateway Controller 2009-01-18 21:41:23.342 CSTM RTRV"sig-ss7:CallID=35, Call_Type=REAL,CgPN=8834567,CdPN=876544""sig-ss7:Codec=g711,CALL_STA=2009-01-18 21:21:10.110 CST""sig-ss7:CID=2,CIC=2,CALL=IN",MedialIPAddr=10.72.34.22, MediaPort= 34005""sig-ss7:Mate_SigPath=Unknown"Example 15
This sample command shows the information displayed, for a single call leg only, when you specify a trunk group and the "detail" parameter.
mml> rtrv-callinfo:tg-1001:detailRetrieving results. This could take a few moments...MGC-01 - Media Gateway Controller 2009-01-18 21:41:23.342 CSTM RTRV"tg-1001:CallID=35, CNG=8834567,CED=876544,Call_Type=REAL,Codec=g711""tg-1001:CALL_STA=2009-01-18 21:21:10.110 CST""tg-1001:CID=2,CIC=2,CALL=IN",MedialIPAddr=10.72.34.22, MediaPort= 34005""tg-1001:Mate_TrunkGroup=Unknown"Example 16
This sample command shows the information displayed for a hair-pinned call when you specify a signaling path parameter and the "detail" parameter.
mml> rtrv-callinfo:sig-ss7:detailRetrieving results. This could take a few moments...MGC-01 - Media Gateway Controller 2009-04-08 10:43:03.981 CSTM RTRV"sig-ss7:CallID=36,Call_Type=REAL ,CgPN=233001,CdPN=12106689001""sig-ss7:Codec=PCMU,CALL_STA=2009-04-08 09:40:25 CST""sig-ss7:CID=1,CIC=1,CALL=IN,MediaIPAddr=LOCAL,MediaPort=0""sig-ss7:CID=5,CIC=5,CALL=OUT,MediaIPAddr=LOCAL,MediaPort=0"Example 17
This sample command shows the information displayed for a hair-pinned call when you specify a trunk group.
mml> rtrv-callinfo:tg-1001:detailRetrieving results. This could take a few moments...MGC-01 - Media Gateway Controller 2009-04-08 10:43:03.981 CSTM RTRV"tg-1001:CallID=36,Call_Type=REAL,CgPN=233001,CdPN=12106689001 ""tg-1001:Codec=PCMU,CALL_STA=2009-04-08 09:40:25 CST""tg-1001:CID=1,CIC=1,CALL=IN,MediaIPAddr=LOCAL,MediaPort=0""tg-1001:CID=5,CIC=5,CALL=OUT,MediaIPAddr=LOCAL,MediaPort=0"Example 18
This sample command shows the information displayed for a call of call type SERVICE by blk-cic in a signaling path.
mml> rtrv-callinfo: ss7path-paladin:detailRetrieving results. This could take a few moments...MGC-01 - Media Gateway Controller 2009-01-18 21:40:31.910 CSTM RTRV"ss7path-paladin:CallID=5,Call_Type=SERVICE,CALL_STA=2009-04-21 15:05:19 CST""ss7path-paladin:CID=2,CIC=2,CALL=IN"Example 19
This sample command shows the information displayed for a call of call type SERVICE by blk-cic in a trunk group.
mml> rtrv-callinfo:tg-1001:detailRetrieving results. This could take a few moments...MGC-01 - Media Gateway Controller 2009-01-18 21:40:31.910 CSTM RTRV"tg-1001:CallID=5,Call_Type=SERVICE,CALL_STA=2009-04-21 15:05:19 CST""tg-1001:CID=2,CIC=2,CALL=IN"Example 20
This sample command show the information displayed for an SS7 call leg that is in signaling/nailed-up mode.
mml> rtrv-callinfo:sig-ss7:detail"sig-ss7:CallID=35,Call_Type=REAL,CgPN=1234567,CdPN=22876544""sig-ss7:CALL_STA=2009-01-18 21:21:10.110 CST""sig-ss7:CID=1,CIC=1,CALL=IN""sig-ss7:Mate_SigPath=sig-nas,TC=2,SPAN=FFFF"Example 21
This sample command shows the information displayed for a NAS call leg that is in signaling/nailed-up mode.
mml> rtrv-callinfo:sig-nas:detailRetrieving results. This could take a few moments...MGC-01 - Media Gateway Controller 2009-01-18 21:40:31.910 CSTM RTRV"sig-nas:CallID=34,Call_Type=REAL,CgPN=1234567,CdPN=22876544""sig-nas:CALL_STA=2009-01-18 21:20:30.219 CST ""sig-nas:CID=1,TC=2,SPAN=FFFF,CALL=IN""sig-nas:Mate_SigPath= sig-ss7,CIC=1"RTRV-CIC—Retrieve Bearer Channels
The rtrv-cic command is enhanced to include a new input parameter (used) and the command now displays the "call start time."
RTRV-CIC Command Example
The following sample command shows how you might issue the enhanced version of the rtrv-cic command and the output that the command displays:
mml> rtrv-tc:sig-ss7:USEDMGC-01 - Media Gateway Controller 2009-01-19 13:23:29.320 ESTM RTRV"sig-ss7:CIC=1,PST=IS,CALL=IN,GW_STAT=CXN_IS,BLK=NONE, CALL_STA=2009-01-19 13:20:30.219 CST""sig-ss7:CIC=3,PST=IS,CALL=OUT,GW_STAT=CXN_IS,BLK=NONE, CALL_STA=2009-01-19 13:21:37.321 CST "RTRV-LICS:VALIDATE—DISPLAY LICENSES (Release 9.7(3))
RTRV-LICS: VALIDATE Command Example
The following sample commands show how you might issue the enhanced version of the rtrv-lics:validate command and the output that the commands display.
Example 1
This sample command shows the information displayed when the license server is running.
mml> rtrv-lics:validate:MGC-01 - Media Gateway Controller 2009-02-20 10:52:20.090 CSTM RTRV"LMAgent:------------------------------------------------------------------Server Status: UP------------------------------------------------------------------Detail Local License InformationLicense Name Entitled StatusBASE Fully Featured permanentPRIInterface Y left days = 28PRIInterface Y left days = 58SS7Interface Y left days = 28SS7Interface Y left days = 28SS7Interface Y left days = 58SS7Interface Y left days = 58Call Control TDM Ports 60 left days = 28Call Control TDM Ports 60 left days = 58SIP 20000 left days = 28SIP 60 left days = 28SIP 20000 left days = 58SIP 60 left days = 58H323 20000 left days = 28H323 60 left days = 28<Press 'SPACE' for next page, 'Enter' for next line or 'q' to quit this output>H323 20000 left days = 58H323 60 left days = 58Validation For License InformationRT License Local Files ServerCall Control TDM Ports 120 120SIP 40120 40120H323 40120 40120Example 2
This sample command shows the information displayed when the license server is not running.
mml> rtrv-lics:validate:MGC-01 - Media Gateway Controller 2009-02-20 10:52:20.090 CSTM RTRV"LMAgent:------------------------------------------------------------------Server Status: DOWN------------------------------------------------------------------Detail Local License InformationLicense Name Entitled StatusBASE Fully Featured permanentPRIInterface Y left days = 28PRIInterface Y left days = 58SS7Interface Y left days = 28SS7Interface Y left days = 28SS7Interface Y left days = 58SS7Interface Y left days = 58Call Control TDM Ports 60 left days = 28Call Control TDM Ports 60 left days = 58SIP 20000 left days = 28SIP 60 left days = 28SIP 20000 left days = 58SIP 60 left days = 58H323 20000 left days = 28H323 60 left days = 28<Press 'SPACE' for next page, 'Enter' for next line or 'q' to quit this output>H323 20000 left days = 58H323 60 left days = 58Validation For License InformationRT License Local Files ServerCall Control TDM Ports 120 N/ASIP 40120 N/AH323 40120 N/A
RTRV-NE—Retrieve Network Element Attributes
The rtrv-ne command is enhanced to display the current patch level and system mode of the Cisco PGW 2200 Softswitch software.
RTRV-NE Command Examples
The following sample commands show how you might issue the enhanced version of the rtrv-ne command and the output that the commands display.
Example 1
This sample command shows the information displayed when the Cisco PGW 2200 Softswitch is running only the base image.
mml> rtrv-neMGC-01 - Media Gateway Controller 2009-01-19 14:08:24.430 ESTM RTRV"Type:MGC (Switch Mode)""Hardware platform:i86pc i386 i86pc""Vendor:"Cisco Systems, Inc."""Location:MGC-01 - Media Gateway Controller""Version:"9.7(3)"""Patch:"CSCOgs000/CSCOnn000"""Platform State:ACTIVEExample 2
This sample command shows the information displayed when the Cisco PGW 2200 Softswitch is running in Signaling/Nailed-up mode with a software patch installed.
mml> rtrv-neMGC-01 - Media Gateway Controller 2009-01-19 14:08:24.430 ESTM RTRV"Type:MGC (Signaling/Nailed-up Mode)""Hardware platform:i86pc i386 i86pc""Vendor:"Cisco Systems, Inc."""Location:MGC-01 - Media Gateway Controller""Version:"9.7(3)"""Patch:"CSCSOgs022/CSCOnn022"""Platform State:ACTIVEExample 3
This sample command shows the information displayed when the Cisco PGW 2200 Softswitch is running only the base image in Signaling/Nailed-up mode.
mml> rtrv-neMGC-01 - Media Gateway Controller 2009-01-19 14:08:24.430 ESTM RTRV"Type:MGC (Signaling/Nailed-up Mode)""Hardware platform:i86pc i386 i86pc""Vendor:"Cisco Systems, Inc."""Location:MGC-01 - Media Gateway Controller""Version:"9.7(3)"""Patch:"CSCOgs000/CSCOnn000"""Platform State:ACTIVEExample 4
This sample command shows the information displayed when the Cisco PGW 2200 Softswitch is running in Switch mode with a patch installed.
mml> rtrv-neMGC-01 - Media Gateway Controller 2009-01-19 14:08:24.430 ESTM RTRV"Type:MGC (Switch Mode)""Hardware platform:i86pc i386 i86pc""Vendor:"Cisco Systems, Inc."""Location:MGC-01 - Media Gateway Controller""Version:"9.7(3)"""Patch:"CSCSOgs022/CSCOnn022"""Platform State:ACTIVE"RTRV-TC—Retrieve Bearer States (Release 9.7(3))
The rtrv-tc command is enhanced by the addition of three new input parameters and the command now displays the "call start time":
•
used—Causes the command to retrieve information for active CICs only.
•
tg—Enables the command to retrieve the status of bearer channels based on trunk group.
•
STAT—Displays the number of CICs per trunk group, shows whether the CIC is coming into the system (IN) or is going out of the system (OUT), and indicates the block status of the active CICs.
Note
If you issue the rtrv-tc command with the STAT parameter, you cannot add any other parameter to the command syntax. If you try to do it, the system will return an error message.
RTRV-TC Command Examples
The following sample commands show how you might issue the enhanced version of the rtrv-tc command and the output that the commands display.
Example 1
This sample command shows the information displayed for the bearer channel of a particular trunk group.
mml> rtrv-tc:tg-1001:MGC-01 - Media Gateway Controller 2009-02-18 16:33:22.470 ESTM RTRV"tg-1001:CIC=1,PST=IS,CALL=IDLE,GW_STAT=CXN_IS,BLK=NONE""tg-1001:CIC=2,PST=IS,CALL=IDLE,GW_STAT=CXN_IS,BLK=NONE""tg-1001:CIC=3,PST=IS,CALL=IDLE,GW_STAT=CXN_IS,BLK=NONE""tg-1001:CIC=4,PST=IS,CALL=IDLE,GW_STAT=CXN_IS,BLK=NONE""tg-1001:CIC=5,PST=IS,CALL=IDLE,GW_STAT=CXN_IS,BLK=NONE""tg-1001:CIC=6,PST=IS,CALL=IDLE,GW_STAT=CXN_IS,BLK=NONE"Example 2
This sample command shows the information displayed when you issue the command and specify a particular trunk group and enter the STAT parameter.
mml> rtrv-tc:tg-1001:STATMGC-01 - Media Gateway Controller 2009-02-18 16:33:22.470 ESTM RTRV"tg-1001:CSV=ss7path,CIC_NUM=31, NONE_BLOCK =29,BLOCK=2IN=10,OUT=6,LOCAUTO=0LOCMAN=1GATWAY=1REMAUTO=0REMMAN=0LOCUNK=0Example 3
This sample command shows the information displayed when you issue the command and specify a signaling path (in signaling nailed-up mode) and the STAT parameter.
mml> rtrv-tc:ss7path:STATMGC-01 - Media Gateway Controller 2009-02-18 16:33:22.470 ESTM RTRV"ss7path:CIC_NUM=31, NONE_BLOCK =29,BLOCK=2IN=10,OUT=6,LOCAUTO=0LOCMAN=1MATE_UNVAIL=1REMAUTO=0REMMAN=0LOCUNK=0New MML Commands
This section provides the descriptions of new MML commands that the
Usability Enhancements-Phase 1 feature adds to the Cisco PGW 2200 Softswitch software.RTRV-SYSINFO—Retrieve Network Element Attributes
RTV-SYSINFO Command Examples
The following sample commands show how you might issue the enhanced version of the rtrv-sysinfo command and the output that the command displays.
Example 1
This sample command shows the information displayed when the system software detects that a machine congestion level (MCL) has been reached. In such cases the command output indicates the activation of an MCL level.
mml> rtrv-sysinfo:allMGC-01 - Media Gateway Controller 2009-01-19 13:36:14.202 CSTM RTRV" Cpu: average = 90%" MCL=2" Cpu: Engine thread 1 = 2%"" Queue: EngineMasterSip = 20%"" Memory:Virtual Memory = 30%"" Memory:Memory address = 2%"Example 2
This sample command shows the information displayed when the system software is running some traffic but an MCL has not been reached.
mml> rtrv-sysinfo:allMGC-01 - Media Gateway Controller 2009-01-19 13:36:14.202 CSTM RTRV" Cpu: average = 10%"" Cpu: Engine thread 1 = 5%"" Queue: EngineMasterSip < 1%"" Memory:Virtual Memory = 40%"" Memory:Memory address = 2%"Example 3
This sample command shows the information displayed when the system software detects that the system generated engine threads that surpassed 1 percent of CPU capacity and that queue load and memory address load is at 0 percent of capacity.
mml> rtrv-sysinfo:allMGC-01 - Media Gateway Controller 2009-01-19 13:36:14.202 CSTM RTRV" Cpu: average = 10%"" Cpu: All Engine threads < 1%"" Queue: All Queue length = 0"" Memory:Virtual Memory = 10%"Example 4
This sample command shows the information displayed when there is no traffic running on the system and when the CPU number is 1.
mml> rtrv-sysinfo:allMGC-01 - Media Gateway Controller 2009-01-19 13:36:14.202 CSTM RTRV" Cpu: average=5%"" Queue: All Queue length = 0"" Memory:Virtual Memory = 20%"RTRV-VIR-TC—Retrieve DPNSS Virtual Bearer Channel Status
Software Changes for This Feature
The following sections describe software changes related to this feature:
•
Logs
Alarms
This section lists the alarms that are added, modified, or deleted for this feature. For information on the other alarms for the Cisco MGC software, see the Cisco Media Gateway Controller Software Release 9 Messages Reference Guide.
Modified Alarm
The Usability Enhancements—Phase 1 feature sends the alarm "Unequipped cic," of severity level Warning, to the platform.log. Before the introduction of the feature, the system recorded this alarm only for SS7 CICs. Now, the alarm is raised for ISDN bearer channels also.
Logs
This section lists the logs that are added, modified, or deleted for this feature. For information on the other logs, see the Cisco Media Gateway Controller Software Release 9 Messages Reference Guide.
The Usability Enhancement—Phase 1 feature enables the Cisco PGW 2200 Softswitch to send the alarm "Unequipped cic" to the platform.log for both SS7 CICs and ISDN bearer channels.
For additional information about monitoring the operation of the Cisco PGW 2200 Softswitch, see the Cisco Media Gateway Controller Software Release 9 Operations, Maintenance, and Troubleshooting Guide.
Processes
The Usability Enhancements feature adds the script "collectdata" to the Cisco PGW 2200 Softswitch software. This script helps you to troubleshoot the system by collecting data from a number of system files located in different directories, including the platform.log, mml.log, alarm.log, CDR files, measurement files, PRT files and the MDL trace.
The collectdata Script
When you run the script /opt/CiscoMGC/local/collectdata, the system displays a menu. Each entry on the menu enables you to collect a specific kind of trace, log, or file.
The following example shows the menu for the collectdata script:
Enter one of the following commands (Case Insensitive):B = PGW Base InfoS = Solaris System InfoF = FIFO InfoT = TimesTen InfoD = CoreDump files and InfoC = Config Info ...L = Log files including platform, mml, alarm, cdr and measurement ...M = MDL Trace files ...P = Prt filesO = Process info...E = Collect filesH = Print HelpQ = Quit===>help=H [B/S/F/T/D/C/L/M/P/O/E/H/Q]:Instructions for Using the collectdata Script
Enter the character that corresponds to a command to start to collect a specific kind of trace, log, or file. All commands are case insensitive.
Press "h" or "H" to get help on how to use the script.
The suffix "..." following the entry for a command in the menu shows that a sub-menu exists that you can use to collect different kinds of information. (The command entries for C, L, M, and O have the "..." suffix.)
When you quit the script, if you have used any command to collect data, the script first creates a tar file with the name in the format path/SR.$time.$hostname.tar.gz. The path represents the directory in which the log file is saved (for example, /opt/CiscoMGC/var/log).
Note
Because the collectdata script can collect a number of sizable files, the script compresses the .tar file that it creates to reduce the size of the file that it ultimately saves in the format path/SR.$time.$hostname.tar.gz.
The $time is the time the file was created; the $hostname is the host name of the SUN platform on which the Cisco PGW 2200 Softswitch is running. The tar file includes all the trace, logs, and files you collected by issuing the commands. For example:
All files you collected are packed into a TAR file:
Create TAR file...Please get the final tar file: /opt/CiscoMGC/var/log/SR.200901192206.sh-n120-cannon.tar.gzIf did not issue any of the script commands before you quit the script, no tar file is created.
Data Displayed by collectdata Script Commands
The following list describes the data displayed when you enter the single-character commands in the collectdata script:
•
B—PGW Base Information
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PGW version
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Patch Level (System and OS)
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XECfgParm.dat
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S—Solaris System Information
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Number of Processor
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Disk usage
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Process Tables
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CPU utilization
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Thread status
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Hardware platform
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Solaris patch level and OS (Uname -a)
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Swap space
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The vm status
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The cron table
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Coredump config info
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Service on System
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Users logged in
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System setup
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When the system was rebooted (last)
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Dmesg for errors (diagnostic messages)
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Ethernet interface stats
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IP Routing
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F—FIFO Info
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FIFO length, which is provided in the directories /tmp and /opt/CiscoMGC/var
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T—TimesTen Info
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TimesTen config status and DB file status
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Log messages
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D—CoreDump files and Info
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Chk_inv if you have root privilege
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Pstack, pmap info if you have root privilege
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Core files
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C—Config Info ...
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Permissions of files under /opt/CiscoMGC/
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Permissions of files under /opt/CiscoMGC/bin
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Permissions of files under /opt/CiscoMGC/etc
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Permissions of files under /opt/CiscoMGC/etc/CONFIG_LIB
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Active_link directory status
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Files (*.dat) under active_link and /opt/CiscoMGC/etc
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Exported files
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Agent Configuration files
•
L—Log files, including platform, mml, alarm, cdr and measurement ...
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platform.log
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mml.log
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alm.csv
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meas.csv
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CDR files
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platform.log + mml.log + alm.csv—If you do not enter a parameter, the script collects the latest 3 platform log files, 3 MML log files and 10 alarm files. If you enter only the first parameter (start time), the script collects files from start time until the most recent. If you enter both parameters (start time and end time), the script collects files between the start time and end time.
•
M—MDL Trace files ...
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Convert the *.btr to *.trc file
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Filter the *.trc file
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List *.btr trace files
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List *.trc trace files
Note
MDL trace files can identify a call processing problem. The collectdata script captures MDL trace files by issuing the MML command sta-sc-trc.
The script captures btr files by issuing the MML command sta-sc-trc. The command collects call data in a bin file. One btr file can include data on many calls.
A trc file is an ASCII file, which corresponds to a single call.
A script that translates the data for a single call into a readable trc file would require a laborious conversion effort when a btr file includes data for many calls. The collectdata script avoids this difficulty by converting the *.btr files to *.trc files.•
P—Prt files
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Collects the prt files
•
O—Process info...
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Monitor process
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CPU utilization of the process
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Reports statistics of processes
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Reports all open files of the process
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Prints a hex+symbolic stack trace for each lwp in the process
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Prints the address space map of each process
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System calls and signals invoked by the process
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Generates a core file
•
E—Collects files and puts them in a tar file
•
H—Print Help
•
Q—Quit
Sample collectdata Script Session
In the following sample of a collectdata script session, the user selects the option L to collect log files. From the submenu, the user selects 6 to collect Platform + MML + Alarm files.
The script prompts the user to enter a start time and an end time. The script collects files generated between the specified times. If a user does not specify a start time and end time (as in the example), the script collects the latest 3 platform log files, 3 MML log files and 10 alarm files.
Sample Session
Enter one of the following commands (Case Insensitive):B = PGW Base InfoS = Solaris System InfoF = FIFO InfoT = TimesTen InfoD = CoreDump files InfoC = PGW Config Info ...L = Log files including platform, mml, alarm, cdr and measurement ...M = MDL Trace files ...P = Prt filesO = Process info...E = Collect filesH = Print HelpQ = Quit===>help=H [B/S/F/T/D/C/L/M/P/O/E/H/Q]: L1. Platform log files,2. MML log file3. Alarm files4. Cdr files5. Measurement files6. Platform + MML + Alarm filesq = Return to main menu===>Select one item: 6Please input start time (YYYYMMDDHH) and end time (YYYYMMDDHH)to get log files created between them.if no time param is input, collect the latest 3 log files and 10 alm filesstart time:--> Get the latest 3 platform files>>>platform log files...--> Get the latest 3 mml files>>>mml log files...--> Get the latest 10 alm files>>>alm files...1. Platform log files,2. MML log file3. Alarm files4. Cdr files5. Measurement files6. Platform + MML + Alarm filesq = Return to main menu===>Select one item: qEnter one of the following commands (Case Insensitive):B = PGW Base InfoS = Solaris System InfoF = FIFO InfoT = TimesTen InfoD = CoreDump files InfoC = PGW Config Info ...L = Log files including platform, mml, alarm, cdr and measurement ...M = MDL Trace files ...P = Prt filesO = Process info...E = Collect filesH = Print HelpQ = Quit===>help=H [B/S/F/T/D/C/L/M/P/O/E/H/Q]: qAll files you collected will be packed into a TAR fileCreate TAR file...Please get the final tar file: /opt/CiscoMGC/var/log/SR.200904271517.sh-melbourne.tar.gz
Obtaining Documentation, Obtaining Support, and Security Guidelines
For information on obtaining documentation, obtaining support, providing documentation feedback, security guidelines, and also recommended aliases and general Cisco documents, see the monthly What's New in Cisco Product Documentation, which also lists all new and revised Cisco technical documentation, at
http://www.cisco.com/en/US/docs/general/whatsnew/whatsnew.html
Glossary
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