PhoneView integrates the Cisco Unified MeetingPlace application with
your Cisco Unified IP Phone. You must use the Cisco Unified MeetingPlace web
pages to schedule meetings. You cannot schedule meetings through PhoneView.
The following procedures assume that you have PhoneView. See the
Configuration Guide for Cisco Unified MeetingPlace Release
8.0 or the online help in the administrator interface for complete
information.
Tips for Using Cisco Unified MeetingPlace with Your Cisco Unified IP Phone
You cannot use the numbered telephone keypad to respond to a prompt
if information about
Cisco Unified MeetingPlace
meetings or participants is visible on your phone screen. Do the following in
this situation:
Press the
* key if you want to exit the prompt menu.
For
Cisco Unified IP Phone
7940 series and 7960 series: Press the
Services button to exit all services;
then, press the desired numbers on the telephone keypad to respond to audible
prompts.
For
Cisco Unified IP Phone
7970 series and
Cisco IP Communicator:
Select the telephone icon at the top left of the screen; then, press the
desired numbers on the telephone keypad to respond to audible prompts.
The softkeys at the bottom of the screen change depending on the
information on the screen and your role in the meeting (for example, meeting
owner, invited participant, current participant, or uninvolved person.)
You can join a meeting that is in progress or is scheduled to begin
soon. The exact time that you can join a meeting depends on settings made by
your system administrator.
Setting Up PhoneView
Before You Begin
Obtain the following information from your system administrator:
The URL for setting up your
Cisco Unified IP Phone services.
The user ID and password required to sign in to the
Cisco Unified IP Phone
services URL.
Your
Cisco Unified MeetingPlace
web user ID.
The name of your device or device profile. (This information
pertains to your phone and is unrelated to your
Cisco Unified MeetingPlace
user profile.)
The name that the administrator assigned to the IP
PhoneView
service.
The telephone profile password that the
Cisco Unified MeetingPlace
administrator assigned when your profile was created.
Procedure
Step 1
Navigate to the URL for setting up services for your
Cisco Unified IP Phone.
This is information obtained from your system administrator.
Select
Yes to any security alerts.
Step 2
Enter your user ID and password to sign in to the service.
Step 3
Select
Login.
Step 4
Select
User Options > Device.
Step 5
Select
Phone Services.
Step 6
Select
Add new.
Step 7
Select
Select a Service.
Step 8
Select the name of the IP
PhoneView
application.
Step 9
Enter the name of the application in the
Search field.
Step 10
Select
Next.
Step 11
Configure the IP
PhoneView
subscription data:
Enter and re-enter the name that you want to display in the
Services list on your telephone.
Enter the telephone number as it is displayed on your
telephone.
Enter the username that you use to sign in to
Cisco Unified MeetingPlace.
In the
User PIN field, enter the password that
is associated with your telephone profile in
Cisco Unified MeetingPlace.
Step 12
Select
Save.
Step 13
Select
Log Off.
Accessing Cisco Unified MeetingPlace PhoneView
Before You Begin
Read the tips for using Cisco Unified MeetingPlace with your Cisco Unified
IP Phone.
This procedure assumes that you have already set up PhoneView.
Procedure
Step 1
Select
Services on your
Cisco Unified
IP Phone.
Tip
The
Services button varies according to the
phone model.
Step 2
Press the up and down arrows on your phone to move the highlighted
bar to the name that you assigned to the service.
Step 3
Press the
Select softkey.
Depending on the list you are working with, you might be able to
press other softkeys to perform a desired action.
Tip
You can also select your service by pressing the number on your
telephone keypad that corresponds to the item that you want to select.
Troubleshooting Tips
If the item that you are looking for is not visible on the screen,
use the following methods to locate it:
Press the up and down arrows on your phone to scroll through
the list.
Press
9 to view the next screen of items or
1 to view the previous screen.
Tip
Not all items on a screen are visible at one time; scroll up or
down to see all items before you view the next or previous screen.
Press
Help to access the help system. If you do
not see a
Help softkey at the bottom of your screen,
press
more.
Viewing Meeting Details On Your Cisco Unified IP Phone
You can view information about any meeting that appears today,
continuous meetings, and for any meeting for which you know the meeting ID.
Before You Begin
Read the tips for using
Cisco Unified MeetingPlace
with your Cisco Unified IP phone.
This procedure assumes that you have already accessed PhoneView.
Procedure
Step 1
Select your meeting.
If
Do This
You do not know the meeting ID.
Open a list of meetings.
Select
Services > <meeting
name>.
You know the meeting ID.
Press
1.
Use the numbers on
your telephone keypad to enter the meeting ID.
Step 2
Press the
Submit softkey.
Meeting details appear on the screen. Labels at the bottom of the
screen indicate the options that you can perform by using the softkeys below
the screen.
Step 3
Press the up and down arrows on your phone to scroll through the
details.
Why do I receive an error message when I try to sign in from Cisco Unified MeetingPlace
PhoneView on my Cisco Unified IP Phone?
A.
Your profile is not initialized in the Cisco Unified
MeetingPlace system. Go first to the Cisco Unified MeetingPlace web user portal and sign in by using your user ID and password to initialize your profile.
Then try to sign in again through your standard or Cisco Unified IP
Phone.
Q.
What should I do when my session times out while I am using PhoneView on my Cisco Unified IP Phone?
A.
Press the Services button on your Cisco Unified IP Phone twice. Depending on the model of your phone, this button might be a globe icon or labeled Services.
Q.
Why can't I access in-session features such as the list of current participants or the mute feature?
A.
You can access in-session features only if you have joined the meeting as a profiled user from your Cisco Unified IP Phone. If you joined the meeting by dialing in and entering as a guest (you did not enter your phone profile number and password), the service has no way to associate the call with you. To resolve this, hang up and join the meeting again as a profiled user.
Q.
Why don't the phone key commands work?
A.
You cannot enter commands from the telephone keypad if you are using PhoneView on your Cisco Unified IP Phone and information about meetings or participants is visible on the telephone screen.
Q.
After I press a softkey on my Cisco IP Communicator or Cisco Unified IP Phone, why does the button change for a few moments?
A.
The system is processing your request. The button will return to normal when the system has finished.
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