Configuration and Maintenance Guide for MeetingPlace 7.1 - Managing Cisco Unified MeetingPlace Web Conferencing Services [Cisco Unified MeetingPlace]

Table Of Contents

Managing Cisco Unified MeetingPlace Web Conferencing Services

About the Cisco Unified MeetingPlace Web Conferencing Service

Cisco Unified MeetingPlace Web Conferencing Service and NTP Servers

How to Use the Cisco Unified MeetingPlace Web Conferencing Service

Stopping All Web Conferencing Services

Restarting All Web Conferencing Services

Managing Cisco Unified MeetingPlace Web Conferencing Services

Release 7.1

Revised: April 3, 2011 8:30 pm

•About the Cisco Unified MeetingPlace Web Conferencing Service

•Cisco Unified MeetingPlace Web Conferencing Service and NTP Servers

•How to Use the Cisco Unified MeetingPlace Web Conferencing Service

About the Cisco Unified MeetingPlace Web Conferencing Service

The Cisco Unified MeetingPlace Web Conferencing Service is a Windows master service that manages and monitors the following:

•Cisco Unified MeetingPlace Agent Service

•Cisco Unified MeetingPlace Audio Service

•Cisco Unified MeetingPlace Connect Application Service

•Cisco Unified MeetingPlace Connect Gateway

•Cisco Unified MeetingPlace Flash Media Administration Server

•Cisco Unified MeetingPlace Flash Media Server

•Cisco Unified MeetingPlace Replication Service

•Cisco Unified MeetingPlace Video Service

It also configures the MeetingPlace Web (MPWEB) database and the MPWEB slave databases.

The master service is turned on automatically after any reboot or upgrade, at which point it monitors all subsidiary services and runs a database configuration and import tool. If the database version is not up to date, the tool updates the database schema. Similarly, if the database needs to import new strings, the tool imports them. If any services fail, the master service automatically restarts and a major alarm is sent to the Cisco Unified MeetingPlace Application Server.

Cisco Unified MeetingPlace Web Conferencing Service and NTP Servers

If you are using an NTP server, Cisco Unified MeetingPlace will force the Web Server to synchronize its time with the NTP server whenever you restart the Web Conferencing master service. This is regardless of how large the time difference is. Once the master service is started, Cisco Unified MeetingPlace will only synchronize with the NTP server if the time difference is 30 seconds or less. The synchronization will take place once every hour.

Note When you restart the Web Server, all manual changes made to the registry are lost.

Note The first time the Web Conferencing master service comes up, the NTP server is set to the Cisco Unified MeetingPlace Application Server.

Related Topics

•Configuring the Web Server to Synchronize with an NTP Server

•How to Manually Synchronize the Web Server with an NTP Server

How to Use the Cisco Unified MeetingPlace Web Conferencing Service

•Stopping All Web Conferencing Services

•Restarting All Web Conferencing Services

Stopping All Web Conferencing Services

You must stop all Cisco Unified MeetingPlace web conferencing services before you complete certain procedures, including Gateway SIM upgrades and configuration changes.

Procedure

Step 1 Go to your Windows Start menu.

Step 2 Select Settings > Control Panel > Administrative Tools > Services.

Step 3 Right-click Cisco Unified MeetingPlace Web Conferencing and select Stop.

Step 4 (Optional) To stop other Cisco Unified MeetingPlace gateway services, including Gateway SIM, right-click the service and select Stop.

Step 5 Right-click the IIS Admin Service if it is still running and select Stop.

Step 6 Close the Services control panel.

Related Topics

•Restarting All Web Conferencing Services

Restarting All Web Conferencing Services

Procedure

Step 1 Go to your Windows Start menu.

Step 2 Select Settings > Control Panel > Administrative Tools > Services.

Step 3 Right-click Cisco Unified MeetingPlace Web Conferencing and select Start.

Step 4 Restart any other gateway services you may have stopped by right-clicking the applicable service and choosing Start.

Step 5 Close the Services control panel.

Related Topics

•Stopping All Web Conferencing Services

	Configuration and Maintenance Guide for MeetingPlace 7.1
	Managing Cisco Unified MeetingPlace Web Conferencing Services
Configuration and Maintenance Guide for MeetingPlace 7.1 Quick Start Configuration Basic Voice and Video Conferencing Basic Web Conferencing Basic System Configuration Logging In to the Administration Center Installing and Managing Licenses Configuring Access Phone Numbers and Notification Labels Configuring Languages Configuring Meetings Configuring E-Mail Notifications Configuring Recordings Configuring Attendant Settings User and Endpoint Configuration Configuring User Profiles and User Groups Configuring Directory Service Changing the User Status in User Profiles Configuring Endpoints Call Configuration Configuring Call Control Configuring Dial-Out Features Configuring the Auto Attend Feature Configuring Direct Inward Dial Configuring Reservationless Single Number Access (RSNA) Web Conferencing Configuration Configuring the Cisco Unified MeetingPlace Gateway System Integrity Manager Connecting the Application Server to a Web Server Managing Cisco Unified MeetingPlace Web Conferencing Services Configuring Audio Conversion Configuring the Cisco Unified MeetingPlace Web Server for Optimal Data Storage Configuring User Authentication for Cisco Unified MeetingPlace Web Conferencing Configuring the Cisco Unified MeetingPlace Web Conferencing User Interface Configuring External Access to Cisco Unified MeetingPlace Web Conferencing Configuring Cisco Unified MeetingPlace Web Conferencing and SQL Server Monitoring and Maintaining Cisco Unified MeetingPlace Web Conferencing Integrations Integrating with Cisco WebEx Enabling Scheduling from Microsoft Outlook Enabling Microsoft Outlook Calendar Notifications for Meetings Scheduled from the Cisco Unified MeetingPlace End-User Web Interface Integrating with Cisco Unified Communications Manager Integrating with Cisco Unified Personal Communicator Integrating With Cisco Unified IP Phone MeetingPlace Conference Manager Installing MeetingPlace Conference Manager Using MeetingPlace Conference Manager Security Securing the System Configuring Web Conferencing Security Features Configuring SSL for the Application Server User Authentication Changing System Administrator Passwords Advanced Configuration Backing Up, Archiving, and Restoring Data on the Application Server Configuring Application Server Failover Importing Data Configuring SNMP Maintenance Running Reports and Exporting Data Sending E-Mail Blasts End-User Interface Customization Configuring Flex Fields Customizing E-Mail Notifications Customizing Music and Voice Prompts Troubleshooting Using Alarms and Logs Password Recovery Troubleshooting User Access Issues Troubleshooting Telephone Issues Troubleshooting Video Issues Troubleshooting E-Mail Notifications Troubleshooting Web Conferencing Troubleshooting SSL for the Application Server Troubleshooting Integration with Cisco WebEx Troubleshooting Scheduling from Microsoft Outlook Troubleshooting Microsoft Outlook Calendar Notifications for Meetings Scheduled from the Cisco Unified MeetingPlace End-User Web Interface About Microsoft System Updates or Patches and the Cisco MCS Reference Information Administration Center Page References for Cisco Unified MeetingPlace Web Administration References for Cisco Unified MeetingPlace MeetingPlace Conference Manager References Using the Command-Line Interface (CLI) Raw Data Export and Import Specifications Time Zone Mapping Between Cisco WebEx and Cisco Unified MeetingPlace Application Server File Locations	Download this chapter Managing Cisco Unified MeetingPlace Web Conferencing Services Download the complete book Configuration Guide for Cisco Unified MeetingPlace Release 7.1 (PDF - 5 MB) Feedback Table Of Contents Managing Cisco Unified MeetingPlace Web Conferencing Services About the Cisco Unified MeetingPlace Web Conferencing Service Cisco Unified MeetingPlace Web Conferencing Service and NTP Servers How to Use the Cisco Unified MeetingPlace Web Conferencing Service Stopping All Web Conferencing Services Restarting All Web Conferencing Services Managing Cisco Unified MeetingPlace Web Conferencing Services Release 7.1 Revised: April 3, 2011 8:30 pm •About the Cisco Unified MeetingPlace Web Conferencing Service •Cisco Unified MeetingPlace Web Conferencing Service and NTP Servers •How to Use the Cisco Unified MeetingPlace Web Conferencing Service About the Cisco Unified MeetingPlace Web Conferencing Service The Cisco Unified MeetingPlace Web Conferencing Service is a Windows master service that manages and monitors the following: •Cisco Unified MeetingPlace Agent Service •Cisco Unified MeetingPlace Audio Service •Cisco Unified MeetingPlace Connect Application Service •Cisco Unified MeetingPlace Connect Gateway •Cisco Unified MeetingPlace Flash Media Administration Server •Cisco Unified MeetingPlace Flash Media Server •Cisco Unified MeetingPlace Replication Service •Cisco Unified MeetingPlace Video Service It also configures the MeetingPlace Web (MPWEB) database and the MPWEB slave databases. The master service is turned on automatically after any reboot or upgrade, at which point it monitors all subsidiary services and runs a database configuration and import tool. If the database version is not up to date, the tool updates the database schema. Similarly, if the database needs to import new strings, the tool imports them. If any services fail, the master service automatically restarts and a major alarm is sent to the Cisco Unified MeetingPlace Application Server. Cisco Unified MeetingPlace Web Conferencing Service and NTP Servers If you are using an NTP server, Cisco Unified MeetingPlace will force the Web Server to synchronize its time with the NTP server whenever you restart the Web Conferencing master service. This is regardless of how large the time difference is. Once the master service is started, Cisco Unified MeetingPlace will only synchronize with the NTP server if the time difference is 30 seconds or less. The synchronization will take place once every hour. Note When you restart the Web Server, all manual changes made to the registry are lost. Note The first time the Web Conferencing master service comes up, the NTP server is set to the Cisco Unified MeetingPlace Application Server. Related Topics •Configuring the Web Server to Synchronize with an NTP Server •How to Manually Synchronize the Web Server with an NTP Server How to Use the Cisco Unified MeetingPlace Web Conferencing Service •Stopping All Web Conferencing Services •Restarting All Web Conferencing Services Stopping All Web Conferencing Services You must stop all Cisco Unified MeetingPlace web conferencing services before you complete certain procedures, including Gateway SIM upgrades and configuration changes. Procedure Step 1 Go to your Windows Start menu. Step 2 Select Settings > Control Panel > Administrative Tools > Services. Step 3 Right-click Cisco Unified MeetingPlace Web Conferencing and select Stop. Step 4 (Optional) To stop other Cisco Unified MeetingPlace gateway services, including Gateway SIM, right-click the service and select Stop. Step 5 Right-click the IIS Admin Service if it is still running and select Stop. Step 6 Close the Services control panel. Related Topics •Restarting All Web Conferencing Services Restarting All Web Conferencing Services Procedure Step 1 Go to your Windows Start menu. Step 2 Select Settings > Control Panel > Administrative Tools > Services. Step 3 Right-click Cisco Unified MeetingPlace Web Conferencing and select Start. Step 4 Restart any other gateway services you may have stopped by right-clicking the applicable service and choosing Start. Step 5 Close the Services control panel. Related Topics •Stopping All Web Conferencing Services
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