Configuration and Maintenance Guide for MeetingPlace 7.1 - Configuring the Cisco Unified MeetingPlace Gateway System Integrity Manager [Cisco Unified MeetingPlace]

Table Of Contents

Configuring the Cisco Unified MeetingPlace Gateway System Integrity Manager

About the Gateway SIM

When to Change the Cisco Unified MeetingPlace Application Server Connection

Opening the MeetingPlace Gateways Configuration Utility

Configuring the Gateway SIM

Changing the Cisco Unified MeetingPlace Application Server Connection Configured in the Gateway SIM

Configuring the Cisco Unified MeetingPlace Gateway System Integrity Manager

Release 7.1

Revised: April 3, 2011 8:30 pm

•About the Gateway SIM

•When to Change the Cisco Unified MeetingPlace Application Server Connection

•Opening the MeetingPlace Gateways Configuration Utility

•Configuring the Gateway SIM

•Changing the Cisco Unified MeetingPlace Application Server Connection Configured in the Gateway SIM

About the Gateway SIM

The Gateway System Integrity Manager (Gateway SIM) is a common component of Cisco Unified MeetingPlace products. Gateway SIM functions as the channel through which Cisco Unified MeetingPlace gateways communicate with the Cisco Unified MeetingPlace Application Server. It improves the reliability and serviceability of all Cisco Unified MeetingPlace applications by detecting gateway outages and logging these errors to the Alarm Table. It also allows you to add and delete gateway units (computers that have Cisco Unified MeetingPlace Web Conferencing or other Cisco Unified MeetingPlace applications installed) from the Application Server.

The Gateway SIM is comprised of two modules:

•Gateway SIM Agent—Resides in the MeetingPlace Gateways Configuration Utility on the Web Server. The Gateway SIM Agent sends scheduled updates to the Gateway SIM Manager.

•Gateway SIM Manager—Resides on the Cisco Unified MeetingPlace Application Server. If the Gateway SIM Manager does not receive updates when expected, it logs a major alarm to the Alarm Table.

The following table describes the fields in the Gateway SIM Agent.

Field or Window

Description

Version

The version number of the Gateway SIM.

Installation Key

The Ethernet address of this Windows computer.

It is through this Ethernet address that this computer registers itself in to the database of the active Application Server.

Remote Management Enabled

Enables a Cisco support representative to issue remote management requests that can help diagnose problems and restart the Cisco Unified MeetingPlace Web Conferencing Service.

Note When you restart the Web Server, all manual changes made to the registry are lost.

Gateway Alarms Enabled

Enables the Gateway SIM to log alarms from this computer to the Alarm Table.

Lower left window

Indicates the FQDN of the Application Server to which this computer is connected.

Lower right window

Contains information about this computer including the following:

•Whether the Gateway SIM on this computer is connected to the Application Server.

•The unit number assigned to this computer by the active Application Server.

•The IP address of this computer.

•Whether link encryption is enabled.

•Release of the server software that the active Application Server is running.

Related Topics

•About the Cisco Unified MeetingPlace Web Conferencing Service in the Managing Cisco Unified MeetingPlace Web Conferencing Services module

•Connecting the Cisco Unified MeetingPlace Application Server to a Web Server module

When to Change the Cisco Unified MeetingPlace Application Server Connection

Cisco Unified MeetingPlace gateway units (computers that have Cisco Unified MeetingPlace Web Conferencing or other Cisco Unified MeetingPlace applications installed) are configured to point to a particular Cisco Unified MeetingPlace Application Server.

Once a unit is attached to an Application Server, you should only detach it for the following reasons:

•You are replacing an old unit with a new unit.

In this case, detach the old unit from the Application Server to decommission it.

•You are replacing the Application Server with a brand new computer but the new Application Server uses the same database from the old server.

•You are replacing the Application Server with a brand new computer and the new Application Server uses a brand new database.

•You are testing the unit in a lab against a lab Application Server.

When the unit is ready to be put into production, detach it from the lab Application Server and re-attach it to a production Application Server.

Related Topics

•Changing the Cisco Unified MeetingPlace Application Server Connection Configured in the Gateway SIM

Opening the MeetingPlace Gateways Configuration Utility

Before You Begin

This procedure is completed on the Cisco Unified MeetingPlace Web Server.

Procedure

Step 1 Go to your system tray.

Step 2 Right-click the Cisco Unified MeetingPlace icon.

Tip The Cisco Unified MeetingPlace icon resembles a red door.

Step 3 Select Properties.

Related Topics

•Configuring the Gateway SIM

•Updating SQL Account Access from the MeetingPlace Gateway Configurations Utility in the Configuring Cisco Unified MeetingPlace Web Conferencing and SQL Server module

Configuring the Gateway SIM

Before You Begin

This procedure is completed on the Cisco Unified MeetingPlace Web Server.

Procedure

Step 1 Open the Gateway SIM Agent.

a. Open the MeetingPlace Gateways Configuration utility.

b. Select the Gateway SIM tab.

Step 2 (Optional) Check Remote Management Enabled to enable remote management from a Cisco support representative.

Step 3 (Optional) Check Gateway Alarms Enabled to log alarms from this computer to the Cisco Unified MeetingPlace Application Server.

Step 4 (Optional) Double-click the name of the Application Server that you want to connect to.

•Your active Application Server and the IP address of the gateway computer are prepopulated as "Server Name" and "Client IP Address."

•If you want to indicate a standby Application Server, which would take over on the network if the active Application Server goes down, enter the name for "Shadow Server Name."

Note If you have an Application Server failover deployment, make sure that the Web Server identifies the active Application Server by using the shared hostname and IP address of eth0.

Step 5 Select OK.

Step 6 Select OK from the Gateway SIM tab.

Related Topics

•Opening the MeetingPlace Gateways Configuration Utility

•Configuring Application Server Failover for Cisco Unified MeetingPlace module

Changing the Cisco Unified MeetingPlace Application Server Connection Configured in the Gateway SIM

Complete this procedure to update the Application Server that the Cisco Unified MeetingPlace Web Server points to.

Note If you have an Application Server failover deployment, make sure that the Web Server identifies the active Application Server by using the shared hostname and IP address of eth0.

Before You Begin

•In this procedure, we refer to the Web Server as a "unit."

•Stop the Cisco Unified MeetingPlace Web Conferencing Service and Gateway SIM Service. If other Web Servers share the database with this server, stop the services on those servers as well.

•This procedure is completed on the Web Server.

Note Do not restart services until you have completed this procedure.

Procedure

Step 1 Open the Gateway SIM Agent.

a. Open the MeetingPlace Gateways Configuration utility.

b. Select the Gateway SIM tab.

Step 2 Delete this unit from the active Application Server.

a. Go to the lower-left pane of the Gateway SIM tab.

b. Select the name of the Application Server that you want to disconnect from.

c. Select Delete.

Step 3 Change the Application Server hostname in the MPWEB database:

a. Open Enterprise Manager and navigate to the \Databases folder.

b. Select and expand the MPWEB database.

c. Select Tables from the left pane.

d. Right-click System in the right pane.

e. Select Open Table > Return All Rows from the pop-up menu.

f. Change the value in the HostName column from the hostname of the old Application Server to the hostname of the new Application Server.

Step 4 Delete all Cisco Unified MeetingPlace Web Conferencing attachment subfolders.

a. Go to your Windows Explorer.

b. Navigate to the location of your attachment folder, for example, drive:\Web_data\MPWeb\Meetings.

c. Delete all of the subfolders. Do not delete the Meetings folder.

Step 5 Add this unit to a new Application Server.

a. Open the Gateway SIM Agent.

b. Select Add.

The MeetingPlace Server Entry window displays.

c. Enter the new configuration information as follows:

Parameter

Action

Server Name

Enter the hostname of the new Cisco Unified MeetingPlace Application Server.

Note If you use an IP address instead of a hostname for the Application Server, you will have to update the IP address on the Web Server whenever you change the IP address on the Application Server.

Shadow Server

Leave this field as is.

Client IP Address

Enter the IP address of the computer on which the Gateway SIM is installed.

Transfer Destination

Leave this field as is.

Link Encryption Disabled

Leave this box unchecked to maintain encrypted communications between the Gateway SIM and the Application Server.

Encryption uses a 56-bit DES algorithm with a secret key.

d. Select OK.

e. Select OK again.

Step 6 Restart the Gateway SIM service and the Cisco Unified MeetingPlace Web Conferencing Service.

If other Web Servers share the database with this server, restart the services on those servers as well.

Note When you restart the Web Server, all manual changes made to the registry are lost.

Step 7 Verify that this unit is attached to the new Application Server and that a unit number is assigned.

a. Open the Gateway SIM Agent.

b. Make sure that the newly entered Application Server is listed in the left window.

Step 8 Update the Web Server with user and meeting information from the new Application Server.

a. Open a web browser and sign in to Cisco Unified MeetingPlace.

b. Select Admin.

c. Select Replication Service.

d. Select Update All User Profiles.

e. Select Submit.

f. Change the Replication Service Command to Update All Meetings.

g. Select Submit.

Related Topics

•Stopping All Web Conferencing Services in the Managing Cisco Unified MeetingPlace Web Conferencing Services module

•Opening the MeetingPlace Gateways Configuration Utility

•Restarting All Web Conferencing Services in the Managing Cisco Unified MeetingPlace Web Conferencing Services module

•Configuring Application Server Failover for Cisco Unified MeetingPlace module