Table Of Contents

Configuring Attendant Settings for Cisco Unified MeetingPlace

Configuring Attendant Privileges

Configuring Operator Assistance

Configuring Attendant Settings for Cisco Unified MeetingPlace

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Release 7.1

Revised: April 3, 2011 8:30 pm

•Configuring Attendant Privileges

•Configuring Operator Assistance

Configuring Attendant Privileges

You can configure which Administration Center and MeetingPlace Conference Manager capabilities are available to users of type Attendant.

Procedure

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Step 1 Log in to the Administration Center.

Step 2 Select System Configuration > Usage Configuration.

Step 3 Configure the Attendant Privileges fields.

Step 4 Select Save.

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Related Topics

•Field Reference: Usage Configuration Page in the Administration Center Page References for Cisco Unified MeetingPlace module

•About User Types in the Administration Center Page References for Cisco Unified MeetingPlace module

•Using MeetingPlace Conference Manager module

Configuring Operator Assistance

Cisco Unified MeetingPlace can be configured to forward calls to the help desk Attendant in the following situations:

•A caller dials 0 for operator assistance.

•A caller does not enter a number at a voice prompt.

Procedure

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Step 1 Log in to the Administration Center.

Step 2 Select System Configuration > Usage Configuration.

Step 3 Configure the following fields:

•Attendant phone—Enter the help desk or attendant phone number.

•Dial attendant on timeout—Set this field to Yes.

Step 4 Select Save.

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Related Topics

•Field Reference: Usage Configuration Page in the Administration Center Page References for Cisco Unified MeetingPlace module

•Configuring Call Control for Cisco Unified MeetingPlace module