Table Of Contents
Management Tools in Cisco Unified MeetingPlace for Lotus Notes
How to Access the Gateway System Integrity Manager Tab
Accessing the Gateway SIM
How to Change Unit Configuration from the Gateway SIM
Stopping and Restarting Cisco Unified MeetingPlace Web Conferencing Services
Deleting the Connection to a Current Cisco Unified MeetingPlace Audio Server System
Deleting the Master and Slave Databases
Adding a New Cisco Unified MeetingPlace Audio Server System
Completing the Change Unit Configuration
About the Notification Tab
About the Notes Gateway Tab
How to Update an Account from the Web Conferencing Tab
How to Configure the Calendar Entry Form by Using the MeetingPlace Server Agent Database
Accessing the Administration Interface of the MeetingPlace Server Agent Database
Modifying the Cisco Unified MeetingPlace Server Settings
Specifying the Cisco Unified MeetingPlace Functionality Settings
Customizing the Cisco Unified MeetingPlace Notification Subject
Enabling Cisco Unified MeetingPlace Authentication
Setting Cisco Unified MeetingPlace Scheduling Parameters
Enabling Cisco Unified MeetingPlace Mailbox Automated Maintenance
Changing the Remove Messages Parameter
Enabling the Admin CleanUp Agent
How to Configure Cisco Unified MeetingPlace for Lotus Notes for Mixed Groupware Environments
Assigning Cisco Unified MeetingPlace Integrations to Different Mailboxes
How to Monitor Performance
Management Tools in Cisco Unified MeetingPlace for Lotus Notes
This chapter includes the following sections:
•
How to Access the Gateway System Integrity Manager Tab
•How to Change Unit Configuration from the Gateway SIM
•About the Notification Tab
•About the Notes Gateway Tab
•How to Update an Account from the Web Conferencing Tab
•How to Configure the Calendar Entry Form by Using the MeetingPlace Server Agent Database
•How to Configure Cisco Unified MeetingPlace for Lotus Notes for Mixed Groupware Environments
•How to Monitor Performance
How to Access the Gateway System Integrity Manager Tab
The Gateway System Integrity Manager (SIM) improves the reliability and serviceability of Cisco Unified MeetingPlace Web Conferencing and other Cisco Unified MeetingPlace integrations, such as Cisco Unified MeetingPlace for Lotus Notes, by detecting outages, logging these errors to the MeetingPlace Alarm Table, and allowing a Cisco Unified MeetingPlace support representative to remotely administer and diagnose your Cisco Unified MeetingPlace integration systems.
The Gateway SIM is located in the MeetingPlace Gateway Configurations utility. The Gateway SIM Manager resides on the Cisco Unified MeetingPlace Audio Server system. If the Gateway SIM Manager does not receive these updates when expected, it logs a major alarm to the MeetingPlace Alarm Table.
The bottom left pane of the Gateway SIM tab shows the hostname of the Cisco Unified MeetingPlace Audio Server system to which the integration server is currently connected. The bottom right pane shows whether the integration server is connected to the indicated Audio Server system or not (Connected or Disconnected), the assigned unit number and IP address of the integration server, and the version of the Cisco Unified MeetingPlace Audio Server system.
Note You should configure the Gateway SIM when you install Cisco Unified MeetingPlace Web Conferencing. For a description of each parameter, see the applicable Administration Guide for Cisco Unified MeetingPlace Web Conferencing, at http://www.cisco.com/en/US/products/sw/ps5664/ps5669/prod_maintenance_guides_list.html.
Accessing the Gateway SIM
To Access the Gateway SIM
Step 1 Double-click the Cisco Unified MeetingPlace icon (
) located in the system tray. The MeetingPlace Gateway Configurations utility appears.
Step 2 Click the Gateway SIM tab.
How to Change Unit Configuration from the Gateway SIM
If you need to change the Cisco Unified MeetingPlace Audio Server system to which the integration server is connected, you can do so from the Gateway SIM tab. To change the unit configuration, complete the following tasks:
.
Stopping and Restarting Cisco Unified MeetingPlace Web Conferencing Services
Cisco Unified MeetingPlace for Lotus Notes requires that you stop all Cisco Unified MeetingPlace Web Conferencing services before performing certain procedures, including MeetingPlace Gateway SIM upgrades and configuration changes.
To Stop or Restart Cisco Unified MeetingPlace Web Conferencing Services
Step 1 From the Windows Start menu, choose Settings > Control Panel > Administrative Tools > Services.
Step 2 Do the following, as applicable:
•For all Cisco Unified MeetingPlace Web Conferencing services, right-click Cisco Unified MeetingPlace Web Conferencing and choose Stop.
•For other Cisco Unified MeetingPlace integration services (if required), including MeetingPlace Gateway SIM, right-click the service and choose Stop.
•If the IIS Admin Service is still running, right-click the service and choose Stop.
Step 3 Close the Services control panel.
Step 4 To restart services after you have completed your upgrade or procedure, open the Services control panel.
Step 5 Right-click Cisco Unified MeetingPlace Web Conferencing and choose Start. If you stopped any other integration services, restart them by right-clicking the appropriate service and choosing Start.
Step 6 When you finish, close the Services control panel.
Deleting the Connection to a Current Cisco Unified MeetingPlace Audio Server System
Make sure that you have detached the integration server from the primary Cisco Unified MeetingPlace Audio Server system database by stopping the Cisco Unified MeetingPlace services and IIS.
To Delete the Connection to a Cisco Unified MeetingPlace Audio Server System
Step 1 From your system taskbar, right-click the Cisco Unified MeetingPlace icon and choose Properties. The MeetingPlace Gateway Configurations utility appears.
Step 2 From the list on the left, click the name of the Cisco Unified MeetingPlace Audio Server system that you want to disconnect from, then click Delete. This deletes this integration server—otherwise referred to as a "unit"—from the primary Cisco Unified MeetingPlace Audio Server system.
Step 3 Continue with the "Deleting the Master and Slave Databases" section.
Deleting the Master and Slave Databases
The integration server is configured to point to a particular Cisco Unified MeetingPlace Audio Server system. To update the Audio Server system that this integration server points to, you will need to delete both the MPWEB and MPWEB-slave databases that it uses.
If you only have one MPWEB-slave database, check osql.exe to find its exact name and delete it as indicated in the "To Delete the Master and Slave Databases" procedure below. If you have more than one MPWEB-slave database, open the registry and determine its exact name. This is listed in the registry under HKEY_LOCAL_MACHINE\SOFTWARE\Data Connection\DCMS\Admin\DBName. You will need this information for Step 3 of the following procedure.
To Delete the Master and Slave Databases
Step 1 To delete your MPWEB database, enter the following from a DOS window where <yoursapassword> is equal to your SQL Server password:
C:\>osql -U sa -P yoursapassword
>drop database mpweb
>go
>select name from sysdatabases
>go
Step 2 Look through the list of databases and find the exact name of the MPWEB-slave database. There should either be one entry or a match to the name you found in the registry.
Step 3 To delete your MPWEB-slave database, from the DOS window, enter the following where <MPWEB-Slave-xxxx> is equal to the name of your MPWEB-slave database. Make sure that you enter the name of your MPWEB-slave database within square brackets [ ] as indicated:
>drop database [MPWEB-Slave-xxxx]
>go
>exit
Step 4 From Windows Explorer, navigate to the location of your attachment folder (for example, <drive>:\Web_data\MPWeb\Meetings). Delete all of the subfolders, but not the Meetings folder itself.
Step 5 Continue with the "Adding a New Cisco Unified MeetingPlace Audio Server System" section.
Adding a New Cisco Unified MeetingPlace Audio Server System
To Add a New Cisco Unified MeetingPlace Audio Server System
Step 1 Open the Gateway SIM tab.
•From your system taskbar, right-click the Cisco Unified MeetingPlace icon and choose Properties. The MeetingPlace Gateway Configurations utility appears.
•Click the Gateway SIM tab.
Step 2 Click Add. The Cisco Unified MeetingPlace Server Entry window appears.
Step 3 In the Cisco Unified MeetingPlace Server Entry window, enter the new configuration information as shown in the following table.
For
|
Do This
|
Server Name
|
Enter the hostname of the Cisco Unified MeetingPlace Audio Server system.
|
Shadow Server
|
Leave this field as is.
|
Client IP Address
|
Enter the IP address of the server on which the Gateway SIM is installed.
|
Transfer Destination
|
Leave this field as is.
|
Link Encryption Disabled
|
Leave this check box unchecked to encrypt communications between the Gateway SIM and the Cisco Unified MeetingPlace Audio Server system.
Encryption uses a 56-bit DES algorithm with a secret key.
Note You can check this option to send communications in clear text; however, we do not recommend this.
|
Step 4 Click OK, then OK again to complete adding this unit to the entered Cisco Unified MeetingPlace Audio Server system.
Step 5 Continue with the "Completing the Change Unit Configuration" section.
Completing the Change Unit Configuration
To Complete the Change Unit Configuration
Step 1 From the Windows Services control panel, restart the services you stopped in Step 2 of the "To Stop or Restart Cisco Unified MeetingPlace Web Conferencing Services" procedure by right-clicking each service and choosing Start.
Step 2 From the Gateway SIM tab, verify that the integration server is attached to the new Cisco Unified MeetingPlace Audio Server system and that a unit number is assigned. The newly entered Audio Server system is listed in the left window.
Step 3 Verify the connection to the Audio Server system and the unit number by telnetting to the Audio Server system, as follows:
a. Telnet <Cisco Unified MeetingPlace Audio Server name>
b. Log in, then enter gwstatus. The name of your Cisco Unified MeetingPlace integration displays.
About the Notification Tab
The Notification tab allows you to configure the hostnames of the Cisco Unified MeetingPlace Web Conferencing servers that are required for Cisco Unified MeetingPlace notification. Table 3-1 provides descriptions of the Notification tab fields.
Table 3-1 Notification Tab Fields
Field
|
Description
|
Version
|
The Cisco Unified MeetingPlace Notification Gateway release number.
|
Web Hostname
|
The fully qualified domain name (FQDN), hostname, or IP address of the Cisco Unified MeetingPlace Web Conferencing server used for internal meetings.
|
External Web Hostname
|
The FQDN, hostname, or IP address of the Web Conferencing server used for external meetings. If left blank, notifications default to the Web Conferencing server indicated for Web Hostname.
|
Attach Links as URL
|
This option applies only to Cisco Unified MeetingPlace for Outlook and SMTP integrations.
|
Verbose Logging
|
Allows more detail in entries logged to the Gateway SIM log.
|
About the Notes Gateway Tab
The Notes Gateway tab allows you to change some of the settings that were configured during the Cisco Unified MeetingPlace for Lotus Notes installation, such as the MeetingPlace mailbox, the polling frequency, and Domino polling frequency. Table 3-2 provides descriptions of the Notes Gateway tab fields.
Table 3-2 Notes Gateway Tab Fields
Field
|
Description
|
Version
|
The Cisco Unified MeetingPlace for Lotus Notes release number.
|
Domino Server
|
The hostname of the Domino server that Cisco Unified MeetingPlace for Lotus Notes is connected to.
|
notes.ini Path
|
The location of the notes.ini file for the Cisco Unified MeetingPlace for Lotus Notes account.
|
Notes Password
|
The password for the Cisco Unified MeetingPlace for Lotus Notes account on the Domino server.
|
MeetingPlace Mailbox
|
The MeetingPlace mailbox used by Cisco Unified MeetingPlace for Lotus Notes to pick up notifications for meetings scheduled from MeetingTime or Cisco Unified MeetingPlace Web Conferencing. You must change this mailbox if Cisco Unified MeetingPlace for Outlook also points to the same Cisco Unified MeetingPlace Audio Server system. For more information about configuring the MeetingPlace mailbox, see the "Enabling Cisco Unified MeetingPlace Mailbox Automated Maintenance" section.
|
Polling Frequency
|
How often Cisco Unified MeetingPlace for Lotus Notes polls the Cisco Unified MeetingPlace Audio Server system for new notifications (in milliseconds).
|
Domino Polling Frequency
|
How often Cisco Unified MeetingPlace for Lotus Notes polls the Domino server for any new meetings scheduled from Lotus Notes with attachments.
If such meetings exist, these attachments are uploaded to the Cisco Unified MeetingPlace Audio Server system through the Cisco Unified MeetingPlace Agent Service.
The default value for this parameter is 120000 milliseconds (2 minutes). Setting this parameter to 0 turns the replication off.
Domino polling frequency requires a web hostname value for the location of the Cisco Unified MeetingPlace Agent Service. If the web hostname field in the Notification tab is blank, it will default to "localhost."
|
Authentication Field
|
The field in the Domino address book that contains Cisco Unified MeetingPlace user IDs of your users. Typically, this is the ShortName field. For more information on Domino authentication, see the "Enabling Domino Authentication" section on page 2-9.
|
Include Meeting Info in Notification
|
Check this option if you want meeting information (for example, date, time, or meeting ID) to be included in notifications received by non-Cisco Unified MeetingPlace for Lotus Notes users. You can customize this meeting information on the template files.
|
Verbose Logging
|
Check this option if you want detailed entries to be logged to the Gateway SIM log.
|
How to Update an Account from the Web Conferencing Tab
The Web Conferencing tab allows you to change the username and password that is used to access the MPWEB database. This tool updates the integration server to pick up the change you already made in SQL Server; it does not make the change for you in SQL Server. Make sure that you have already changed the username and password on the SQL Server before accessing this tool.
Note You cannot use the Web Conferencing tab to configure a least privileged SQL account. For instructions on creating a least privileged SQL account, see the MeetingPlace Web SQL Account Requirements for Database Access Authentication tech note at http://www.cisco.com/en/US/products/sw/ps5664/ps5669/products_tech_note09186a00802262e5.shtml.
To Update an Account from the Web Conferencing Tab
Step 1 Stop the Cisco Unified MeetingPlace Web Conferencing Service as described in the "Stopping and Restarting Cisco Unified MeetingPlace Web Conferencing Services" section.
Step 2 From your system tray, double-click the Cisco Unified MeetingPlace icon. The MeetingPlace Gateway Configurations utility appears.
Step 3 Click the Web Conferencing tab.
Step 4 For Server, enter the hostname or IP address of the SQL Server you updated. For a local server, enter local.
Step 5 For Username and Password, enter the username and password you applied for the SQL Server.
Step 6 To submit your changes, click OK.
Step 7 Restart the Cisco Unified MeetingPlace Web Conferencing Service.
How to Configure the Calendar Entry Form by Using the MeetingPlace Server Agent Database
The MeetingPlace Server Agent database (MPSA.nsf) allows you to configure the Cisco Unified MeetingPlace for Lotus Notes calendar entry form. The Profile Document components are described in the following sections:
•Accessing the Administration Interface of the MeetingPlace Server Agent Database
•Modifying the Cisco Unified MeetingPlace Server Settings
•Specifying the Cisco Unified MeetingPlace Functionality Settings
•Customizing the Cisco Unified MeetingPlace Notification Subject
•Enabling Cisco Unified MeetingPlace Authentication
•Setting Cisco Unified MeetingPlace Scheduling Parameters
•Enabling Cisco Unified MeetingPlace Mailbox Automated Maintenance
Accessing the Administration Interface of the MeetingPlace Server Agent Database
To Access the Administration Interface of the MeetingPlace Server Agent Database
Step 1 From the Domino server, open the Domino Administrator and click your Domain tab (for example, CISCO_DOMAIN).
Step 2 From the File menu, choose Database > Open.
Step 3 From the Open Database window, choose your server.
Step 4 For Filename, enter the name of the database you want to access—in this case, MPSA.nsf—then click Open.
Step 5 From the left pane of the MeetingPlace Server Agent window, click Administration.
Step 6 From the right pane of the MeetingPlace Server Agent - Administration window, click Edit/Create Profile Document.
The Cisco MeetingPlace System Profile Document appears.
Modifying the Cisco Unified MeetingPlace Server Settings
The toolbar at the top of the Cisco MeetingPlace Profile Document allows you to add new Cisco Unified MeetingPlace Audio Server systems and modify or delete existing ones.
Adding a new Audio Server system places a listing for that server on the Lotus Notes Calendar Entry form, which allows your users to choose that server when scheduling a meeting.
•To add an Audio Server system, click Add Server and fill in the resulting fields. For field descriptions, see the "Adding a Cisco Unified MeetingPlace Audio Server Profile to the MeetingPlace Server Agent Database" section on page 2-15.
•To modify fields for your existing Audio Server system, click Modify Server.
Specifying the Cisco Unified MeetingPlace Functionality Settings
The Cisco Unified MeetingPlace Functionality Settings section allows you to control which Cisco Unified MeetingPlace scheduling parameters are displayed on the Lotus Notes Calendar Entry form.
Table 3-3 provides descriptions of the functionality settings. Changing any of these settings automatically updates the Calendar Entry form for all users associated with this mail template.
Table 3-3 Cisco Unified MeetingPlace Functionality Settings
Setting
|
Description
|
Hide Meeting Password Field
|
Prevents users from assigning a password to the meetings they schedule. Because a meeting ID is already associated with all meetings, a password is only needed if added security is desired.
|
Hide Billing Code Field
|
Prevents users from entering a billing code for the meetings they schedule.
Uncheck this field if users need to specify billing codes on a per-meeting basis. Otherwise, Cisco Unified MeetingPlace uses the billing code listed in the profile of the scheduler for the meeting.
|
Hide # of Callers Field
|
Prevents users from specifying the number of callers for the meetings they schedule.
|
Hide # of Video Callers Field
|
Prevents users from specifying the number of video callers for the meetings they schedule.
|
Hide Entry Announcement Field
|
Prevents users from changing the entry announcement options for the meetings they schedule. By default, Cisco Unified MeetingPlace automatically sets up meetings based on the preferences specified in the scheduler profile. Displaying this field in the scheduling form allows the meeting scheduler to change the entry announcement options on a per-meeting basis.
|
Hide Departure Announcement Field
|
Prevents users from changing the departure announcement options for the meetings they schedule. By default, Cisco Unified MeetingPlace automatically sets up meetings based on the preferences specified in the scheduler profile. Displaying this field on the scheduling form allows the meeting scheduler to change the departure announcement options on a per-meeting basis.
|
Hide URL Link
|
Prevents the click-to-attend link from appearing in notifications for meetings that are scheduled by using Lotus Notes. Including the click-to-attend link is beneficial to non-Lotus Notes users who do not receive the Attend Conference option in their notifications.
|
Hide Enable Recording Field
|
Prevents users from recording the meeting.
|
Hide Screened Entry Field
|
Prevents users from using the screened entry option when scheduling a meeting.
|
Hide Publicly Listed Meeting Field
|
Prevents users from determining whether their individual meetings are listed on the Cisco Unified MeetingPlace Web Conferencing search page. Instead, this determination is based on the default settings in their user profile.
|
Make Meetings Web Only
|
Removes the following fields from the Calendar Entry template:
•Call Me
•Phone number
•Entry announcement
•Departure announcement
•Number of locations
•Record this meeting
This is a system-wide setting. If you have multiple Cisco Unified MeetingPlace Audio Server systems, all Audio Server systems will be affected. However, this setting only applies to Cisco Unified MeetingPlace for Lotus Notes. It does not change the web interface through the click-to-attend link.
|
Hide Who Can Attend Field
|
Prevents users from choosing what type of user has access to this meeting.
|
Hide Who Can Access MeetingNotes
|
Prevents users from choosing what type of user has access to attachments and recordings associated with this meeting.
|
Hide Flex Field 1
|
Prevents users from modifying this field.
|
Hide Flex Field 2
|
Prevents users from modifying this field.
|
Hide Flex Field 3
|
Prevents users from modifying this field.
|
Type of Web Conference Server
|
Controls whether users see Cisco Unified MeetingPlace Web Conferencing options or IBM Lotus Sametime Online Meeting options when configuring the web portion of a conference (in either case, users can configure a Cisco Unified MeetingPlace audio conference).
|
Time Connect Button Will Appear (Reservationless only)
|
The number of minutes to display the Connect button for reservationless meetings.
|
Note Flex fields are customized in MeetingTime. For information, see the applicable Configuration Guide for Cisco Unified MeetingPlace Audio Server, at http://cisco.com/en/US/products/sw/ps5664/ps5669/products_installation_and_configuration_guides_list.html.
Customizing the Cisco Unified MeetingPlace Notification Subject
The parameters in Table 3-4 allow you to customize the Subject line that appears in all meeting notifications.
Table 3-4 Cisco Unified MeetingPlace Notification Subject Parameters
Parameter
|
Description
|
MeetingPlace Subject Prefix
|
Text entered in this field appears in the beginning of the notification Subject line. To help users identify that they have been invited to a Cisco Unified MeetingPlace meeting, enter text such as MeetingPlace Meeting or Online Meeting in this field.
|
MeetingPlace Subject Postfix
|
Text entered in this field appears at the end of the notification Subject line.
|
MeetingPlace Call Label
|
Text entered in this field appears before the Cisco Unified MeetingPlace phone number in the notification Subject line. Use this parameter to enter a description, such as MeetingPlace Phone Number.
|
MeetingPlace Meeting ID Label
|
Text entered in this field appears before the meeting ID in the notification Subject line. Use this parameter to enter a description, such as Meeting ID.
|
Enabling Cisco Unified MeetingPlace Authentication
To enable the Domino authentication feature, check the Use Domino Authentication check box. For more information about Domino authentication, see the "Enabling Domino Authentication" section on page 2-9.
Setting Cisco Unified MeetingPlace Scheduling Parameters
Note The Max Adv Days to Schedule and # of Ports to Schedule settings affect scheduling only for Lotus Notes users. Scheduling for MeetingTime or Web Conferencing users is controlled by the scheduling parameters located in the MeetingTime Configure tab.
Set the parameters in Table 3-5 to specify your scheduling defaults.
Table 3-5 Cisco Unified MeetingPlace Scheduling Parameters
Setting
|
Description
|
Max Adv Days to Schedule
|
Determines how far in the future a user can schedule a meeting. Users cannot schedule a recurring meeting chain that extends past the number of days specified in this field.
|
# of Ports to Schedule
|
Determines the default number of ports that are reserved on the Cisco Unified MeetingPlace Audio Server system when a meeting is scheduled. Users can change this number on the Calendar Entry form during the scheduling process.
|
# of Video Ports to Schedule
|
Determines the default number of video ports that are reserved on the Cisco Unified MeetingPlace Audio Server system when a meeting is scheduled. Users can change this number on the Calendar Entry form during the scheduling process.
|
Tip To keep scheduling behavior consistent, make sure that the scheduling parameters in the MeetingPlace Server Agent database match those in the MeetingTime Configure tab.
Enabling Cisco Unified MeetingPlace Mailbox Automated Maintenance
Meetings that are scheduled through the Cisco Unified MeetingPlace for Lotus Notes gateway are kept in the mail database of the Cisco Unified MeetingPlace user on the Lotus Notes server; Cisco Unified MeetingPlace Mailbox Automated Maintenance specifies how often the mail database is cleaned out. To enable this feature, complete the following procedures:
•Changing the Remove Messages Parameter
•Enabling the Admin CleanUp Agent
Changing the Remove Messages Parameter
To modify the Remove Messages parameter, change the following setting:
Setting
|
Description
|
Remove messages older than X days.
|
Cleans out mail database messages older than X days every Y days, where the default value of X is 5.
The value of Y represents how often the agent runs and is specified when you enable the agent to clean the Lotus Notes calendar on the Cisco Unified MeetingPlace for Lotus Notes gateway.
|
Enabling the Admin CleanUp Agent
To schedule the Admin CleanUp Agent through Domino Designer, complete the following procedure.
To Enable the Admin CleanUp Agent
Step 1 On the Domino server, open Notes Designer, then open the MPSA.nsf database.
Step 2 Navigate to Shared Code > Agents > Admin CleanUp.
Step 3 Double-click Admin CleanUp.
Step 4 In the Runtime section, click Schedule.
Step 5 Change the Start Running Agent At parameter to a time you wish to run this agent, then click OK.
Step 6 Close the agent, then choose Yes to save the change.
Step 7 Click the Enable button.
Step 8 Choose the server on which you wish to run this agent, then click OK.
How to Configure Cisco Unified MeetingPlace for Lotus Notes for Mixed Groupware Environments
If your organization has multiple mail systems, such as Microsoft Outlook and Lotus Notes, you can install two separate Cisco Unified MeetingPlace integrations (Cisco Unified MeetingPlace for Outlook and Cisco Unified MeetingPlace for Lotus Notes) on separate Cisco MCSs to support each set of users. Both integrations can point to the same Cisco Unified MeetingPlace Audio Server system, but must point to different mailboxes.
Installing each of these integrations allows users to:
•Schedule Cisco Unified MeetingPlace meetings from either their Lotus Notes or Microsoft Outlook client
•Receive notifications for Cisco Unified MeetingPlace meetings in their native groupware format
For information on purchasing Cisco Unified MeetingPlace for Outlook, contact your Cisco Unified MeetingPlace sales representative.
The following table describes the type of notification a user receives if you installed both Cisco Unified MeetingPlace groupware integrations. The notification received depends on the interface that was used to schedule the meeting.
Meeting Scheduled From
|
Lotus Notes Users Receive
|
Microsoft Outlook Users Receive
|
Cisco Unified MeetingPlace Web Conferencing or MeetingTime
|
Native groupware notification
|
Native groupware notification
|
Lotus Notes
|
Native groupware notification
|
SMTP notification
|
Microsoft Outlook
|
SMTP notification
|
Native groupware notification
|
When users receive a meeting notification in their native groupware format, they can accept the meeting and have it appear in their groupware calendar. Meeting notifications received in a text-only SMTP format do not provide this functionality.
Assigning Cisco Unified MeetingPlace Integrations to Different Mailboxes
After installing Cisco Unified MeetingPlace for Outlook and Cisco Unified MeetingPlace for Lotus Notes, assign each integration to a different mailbox on the Cisco Unified MeetingPlace Audio Server system. By default, both integrations use mailbox number 4.
To Assign Cisco Unified MeetingPlace Integrations to Different Mailboxes
Step 1 From MeetingTime, change the mailbox that Cisco Unified MeetingPlace uses to store Lotus Notes notifications:
a. From the MeetingTime Configure tab, choose Usage Parameters, then click Query.
b. Scroll down to Email/GW Settings and choose Lotus Notes.
c. Change the value to 2, then click OK.
d. Click Save Changes.
Step 2 Redirect Cisco Unified MeetingPlace for Lotus Notes to point to the new mailbox number:
•From the integration server, open the MeetingPlace Gateway Configurations utility (see the "How to Access the Gateway System Integrity Manager Tab" section) and click the Notes Gateway tab.
•Change MeetingPlace Mailbox to 2.
•Click OK.
•Restart the Cisco Unified MeetingPlace Notification Gateway (restarting the Cisco Unified MeetingPlace Notification Gateway automatically stops and restarts Cisco Unified MeetingPlace for Lotus Notes).
Step 3 Ensure that the correct type of mail system has been specified in the Cisco Unified MeetingPlace profile for each user.
a. From the MeetingTime Configure tab, choose User Profiles.
b. Make sure each user has the applicable e-mail system specified.
–Under Receiving Notifications, check Type of E-Mail System.
–For Lotus Notes users, choose Lotus Notes.
–For Microsoft Outlook users, choose Microsoft Exchange.
Note If you need to change the Type of E-Mail System parameter for a large group of users, import the proper setting by using an import file. Cisco Unified MeetingPlace allows you to import profile settings for users and groups. For information on importing profile settings, see the applicable Configuration Guide for Cisco Unified MeetingPlace Audio Server, at http://cisco.com/en/US/products/sw/ps5664/ps5669/products_installation_and_configuration_guides_list.html.
How to Monitor Performance
The Windows 2000 performance monitoring tool can gather the following performance data:
•Messages deleted
•Messages purged
•Messages read
•Messages sent
•Total messages
•Unread messages
Do the following procedure.
To Run the Windows Performance Monitoring Tool
Step 1 From the Windows Start menu, choose Run. The Run window appears.
Step 2 Enter Perfmon to open the Performance window. From the toolbar buttons at the top of the right pane, click Add (the button with the `+' icon).
Step 3 From the Add Counters window, choose the applicable type of data. The Windows performance monitoring tool displays the requested data.
For more information on how to save or record performance graphs, refer to the Microsoft support website.
