Administration Guide for Cisco Unified MeetingPlace Audio Server Release 5.4
Index

Table Of Contents

A - B - C - D - E - F - G - H - I - L - M - N - O - P - Q - R - S - T - U - V - W - Z

Index

A

abbreviated voice prompts 2-38

access ports, about 5-1

active PC connections, viewing 5-23

address (or hostname) of Cisco Unified MeetingPlace server 1-6

address information properties 2-7

alarms

clearing 6-3

responding to 6-1

RSNA, codes for 2-76

table of 6-2

table of codes 6-3

troubleshooting LEDs 6-5

alarm table

about 6-1

checking 6-3

saving to file 6-3

attachments, with multiserver meetings 2-51

attendant user class 2-6

attending meetings 3-1

audio quality

and room environment 6-10

conditions that affect 6-9

techniques for improving 6-8

troubleshooting 6-22

volume, adjusting 6-9

auto-blast 3-15

B

backups 5-27, 6-12

batch mode, for importing and deleting meetings 6-15

billing information

detailed report 4-11

property 2-8

reports 4-1, 4-10

blast outdial 3-15

breakout sessions

about 2-48

limitation 2-15

recording warning prompt 2-48

C

Cisco MeetingPlace SNMP agent 2-26

Cisco Unified MeetingPlace 8106

about 6-4

administering during network outage 6-17

failure 6-11

hostname or IP address 1-6

maintaining 5-31

outages 6-17

phone number 1-2

starting 5-30

Cisco Unified MeetingPlace 8112

administering during network outage 6-17

alarm LEDs 6-5

failure 6-11

hostname or IP address 1-6

maintaining 5-31

monitoring progress 5-31

outages 6-17

phone number 1-2

starting 5-31

Cisco Unified MeetingPlace Audio Server

about 1-1

address of 1-6

administering

using crossover LAN cable connection 6-18

via modem interface 6-18

backing up database 5-26

customizing 2-29

features 1-2

naming servers 2-46

securing 2-25

user licenses 1-1

voice-only configuration 1-1

Cisco Unified MeetingPlace DCTS add-in

about E-1

disabling E-3

enabling E-2

requirements E-2

Cisco Unified MeetingPlace Directory Services

about 2-16

maintaining database with 5-32

Cisco Unified MeetingPlace Language System Option

about 2-77

language selection 2-78

option key 2-77

Cisco Unified MeetingPlace Notification Option 5-21

Cisco Unified MeetingPlace Web Conferencing

and reservationless meetings 2-76

scheduling only 1-2

class of service 2-8

codec, specifying for RSNA transfers 2-68

codes for ConfExtensionFailCode field C-16

conference ports and guard times 5-6

conferences

see also meetings

scheduling 3-1

Conferencing Minutes tool

about 5-16

creating chart 5-16

Configure tab 1-8

configuring

call negotiation priority 1-3

Cisco Unified MeetingPlace H.323/SIP Gateway 1-3

maintaining records 5-36

multiserver meetings 2-42

port groups 5-4, 5-5

ports 5-4

SNMP D-2

system manager agents 5-24

contingency ports, about 5-2

continuous meetings

about 1-5, 3-3

and video conferencing 3-4

maximum number allowed 3-3

meeting messages 3-4

reason to create 3-11

scheduling

about 3-3

with audio server 1-5, 3-3

converting custom audio prompts F-1

custom prompts

about F-1

converting F-3, F-4

recording guidelines F-8

uploading to Cisco MeetingPlace 8100 series F-5

D

daily analysis tools

about 5-13

Meeting List tool 5-13

Port Utilization tool 5-13

Summary Port Usage tool 5-14

Unattended Ports tool 5-14

database

adding records 1-9

backing up to network 6-12

deactivating groups and users 5-32

duplicating 6-12

keeping current 2-26

maintaining 5-32

removing groups and users 5-32

removing user profile or team 2-23

synchronized for RSNA 2-67

database backups

see also backups

about 5-26

procedure 5-27

restoring backed up 5-28

viewing results 5-27

database fields

importing B-2

importing default B-7

deactivating

user groups 5-32

user groups and profiles 2-26

user profiles 5-32

delegate user class 2-6, 2-12

deleting

meetings 6-15

records from database 1-9

dialing out from a meeting 3-14

DID/DNIS or DDI numbers not available 6-20

disaster recovery

about 6-11

Cisco Unified MeetingPlace Audio Server 6-11

data network failure 6-11

disconnecting, problems with 6-20

disk backups 5-26

disk space

optimizing 5-19

viewing statistics 5-19

Disk Usage Information report 4-11

documents, attaching to multiserver meetings 2-51

duplicating database 6-12

E

e-mail addresses, and user contact information 2-7

e-mail notifications

about 5-21

canceling server 5-23

cancelling 5-23

failures 5-22

managing 5-21

sending 5-21

viewing status 5-22

encrypted passwords, importing and exporting 5-36

ending reservationless meetings 2-61

end users

assisting with meetings 6-19

assisting with recording 3-13

class 2-6

exporting

encrypted passwords 5-36

reports 4-11

extended RSNA prefixes

about 2-68

adding to an existing RSNA configuration 2-74

configuration example 2-68

extending meetings 6-23

F

Find Me feature 2-9

flex fields

about 2-30

defining 2-31

floater ports 5-2

full care support 5-31

full shutdown 5-28

G

G.711 codec, configuring call negotiation priority 1-3

G.729a codec, configuring call negotiation priority 1-3

Group Information report 4-5

guard times

about 5-6

and conference ports 5-6

and meeting IDs 5-7

and voice storage 5-7

parameters 5-8

guest users

creating profile for 2-15

joining from the Web 2-15

H

H.323 SIP configurations 1-3

hacker lockout 2-26

Help Desk, configuring privileges 1-10

historical file, creating 5-16

hosting lecture-style meetings 3-7

hostname of Cisco Unified MeetingPlace server 1-6

hot-swappable power supply 6-12

I

immediate meetings

about 1-5, 3-4

and video conferencing 3-4

parameters 5-10

scheduling 1-5, 3-4

importing

automating with script 2-19

database default fields B-7

database fields B-2

deleting groups 5-35

encrypted passwords 5-36

meetings 6-15

procedure 2-18

user groups, specifications B-1

user profiles

about 2-16

best practices 2-16

in batch mode 2-19

specifications B-1

Info Capture report 4-6

In Session tab 1-9

installing MeetingTime A-2

L

languages, selecting prompts in 2-78

large meetings

recommended size 3-5

scheduling 3-4

lecture-style meetings

closing the floor 3-5

hosting 3-7

opening the floor 3-5

scheduling 3-6

LEDs

disk drives 6-5

fan tray 6-4

interpreting on Cisco Unified MeetingPlace 8106 6-4

power supply units 6-5

License Information report 4-6

locking out hackers 2-26

logging in

problems with 6-21

to MeetingTime 1-6

M

maintaining

Cisco Unified MeetingPlace Audio Server 5-31

user profiles 2-2, 2-5

managing capacity

about 5-11

daily analysis tools 5-13

monthly trending tools 5-16

recommendations 5-17

tools 5-12

Meeting Attachment Information report 4-9

Meeting Attendance by User report 4-9

meeting IDs

and guard times 5-7

and reservationless meetings 2-59

and security 2-26

recovering forgotten 6-21

Meeting Information report 4-9

Meeting List tool

about 5-13

creating chart 5-13

MeetingNotes 2-30

meetings

about 1-4

allowing guests to join from Web 2-15

assisting end users 6-19

attending with Cisco Unified MeetingPlace Audio Server 3-1

continuous

about 1-5, 3-3

maximum number allowed 3-3

scheduling with audio server 3-3

creating security for 2-26

extending 6-23

immediate

about 1-5, 3-4

parameters 5-10

importing and deleting in batch mode 6-15

increasing ports for 6-23

in-session features 1-2

language prompts 2-78

large, scheduling 3-4

lecture-style 3-6

limiting number 2-28

messages, recording 3-13

notifications 5-22

outdialing, restricting 2-28

outdialing from 5-4

ports not disconnecting 6-20

preferences and user profiles 2-13

Q&A, scheduling 3-8

recordings

and guard times 5-7

deleting 6-20

determining number on system 6-20

procedure 3-13

recurring, scheduling 3-2

scheduling 3-1

searching for 1-7

securing 3-18

sound quality 6-22

types of 1-4

MeetingTime

about 1-1, A-1

accessing 1-6

Capacity Mgmt tab 1-7

Configure tab 1-7

editing and storing settings A-2

idle timeout parameter 5-23

installing A-2

logging in to 1-6

Register Book 1-7

Report tab 1-7

searching for meetings 1-7

starting 1-6

system manager access 5-23

System tab 1-7

meeting types

meet me 1-4

private and public 2-26

Question and Answer (Q&A) 1-5, 3-8

reservationless 1-5, 3-11

Reserve All Ports 1-5, 3-11

zero-port 1-5, 3-11

monthly trending tools

about 5-16

Conferencing Minutes tool 5-16

historical file, creating 5-16

Opportunity Cost tool 5-18

Scheduling Failures tool 5-18

Uncaptured Conferencing Traffic tool 5-18

multiserver meetings

adding server 2-55

and video conferencing 2-51

and web conferencing 2-55

attachments 2-51

canceling 2-53

changing details about 2-53

configuring 2-42

features, about 2-54

inviting participants to 2-51

naming servers 2-46

recording voice name 2-47

scheduling 2-50

troubleshooting 2-55

music prompts, changing 2-39

muting lines 6-22

N

network

administering Cisco Unified MeetingPlace Audio Server during an outage 6-17

backups 6-12

noise, muting 6-22

notifications, cancelling 5-23

O

opening the floor (lecture-style meetings) 3-5

Opportunity Cost tool 5-18

Outbound Dialing report 4-11

outdialing

adding server to multiserver meeting 2-55

allowing and disallowing 5-4

and user profiles 2-8

blast outdial to participants 3-15

from within meeting 3-14

limitations 2-15

monitoring 2-29

options 3-15

restricting 2-28

overbook ports, designating 5-3

P

parameters

guard times

about 5-8

setting 5-8

immediate meeting 5-10

MeetingTime Idle Timeout 5-23

message 5-20

Q&A meeting 3-8

recording 5-20

run time 5-9

scheduling 3-18, 5-21

server to server connection 2-49

system-wide, assigning 5-19

user groups 2-41

passwords

changing 6-21

importing encrypted 5-36

minimum length 2-27

protecting 2-25

recovering forgotten 6-20

requiring for reservationless meetings 2-60

synchronized for RSNA 2-67

Permanent Meetings report 4-9

Port Attributes report 4-5

ports

about 5-1

access types

assigning 6-20

and DID/DNIS or DDI access 5-4

configuring 5-4

default type 5-4

floater 5-2

groups, configuring 5-4, 5-5

increasing for meetings 6-23

individual, configuring 5-4

managing 5-1

no limit for reservationless meetings 5-4

not disconnecting from meetings 6-20

outdialing, allowing/disallowing 5-4

overbook 5-3

scheduling 5-6

Port Usage report 4-8

Port Utilization tool

about 5-13

creating chart 5-13

power supply failure 6-12

preferences, meeting 2-13

primary server 2-50

priority of call negotiation, configuring 1-3

private meetings 2-26

profile numbers, difference with user IDs 6-21

prompts

about custom F-1

converting custom voice F-3, F-4

recording breakout session warning 2-48

recording guidelines for custom F-8

uploading custom audio to Cisco MeetingPlace 8100 series F-5

public meetings 2-26

Q

Q&A meetings

about 1-5, 3-8

attending 3-8

parameters 3-8

scheduling 3-8

Question and Answer Usage report 4-10

R

raw data

attachment information C-19

codes for ConfExtensionFailCode field C-16

group information C-7

meeting details information C-11

outdial (servers) information C-18

outdial (users) information data C-18

participant join leave information C-21

profile information C-1

raw meeting participant information C-17

scheduling failures C-20

system outdial information C-20

raw data reports

Raw Group Information report 4-12

Raw Meeting Attachment Information report 4-13

Raw Meeting Details Information report 4-12

Raw Meeting Outdial Information (servers) report 4-13

Raw Meeting Outdial Information (users) report 4-13

Raw Meeting Participant Information report 4-13

Raw Scheduling Failures report 4-13

Raw System Outdial Information report 4-13

recording meetings

about 3-13

and non-purgeable meetings 5-20

determining number on system 6-20

helping users with 3-13

meeting messages 3-13

securing recordings 2-27

turning on and off 3-13

voice name 2-47

warning prompt for breakout session 2-48

records

adding to database 1-9

changing user profile 2-21

deleting from database 1-9

recurring meetings, scheduling 1-5, 3-2

Register Book in MeetingTime 1-7

reports

about 4-1

and video conferencing statistics 1-4

Billing Information report (detail) 4-11

Billing Information report (summary) 4-10

Disk Usage Information report 4-11

exporting 4-11

generating

about 4-2

in batch mode 4-3

Group Information report 4-5

Info Capture report 4-6

License Information report 4-6

Meeting Attachment Information report 4-9

Meeting Attendance by User report 4-9

Meeting Information report 4-9

Outbound Dialing report 4-11

Permanent Meetings report 4-9

Port Attributes report 4-5

Port Usage report 4-8

Question and Answer Usage report 4-10

Raw Group Information report 4-12

Raw Meeting Attachment Information report 4-13

Raw Meeting Details Information report 4-12

Raw Meeting Outdial Information (servers) report 4-13

Raw Meeting Outdial Information (users) report 4-13

Raw Meeting Participant Information report 4-13

Raw Profile Information report 4-12

Raw Scheduling Failures report 4-13

reservationless meeting data in 2-62

Scheduled vs Actual by User report 4-8

Scheduling Activity by User report 4-8

Scheduling Statistics report 4-8

System Options report 4-5

system usage reports 4-7

types

billing reports 4-10

raw data reports 4-11

system reports 4-4

User Information report 4-5

Reports tab 1-9

requirements

Cisco Unified MeetingPlace DCTS add-in E-2

extended RSNA prefixes 2-67

file importing 2-17

reservationless meetings 2-62

RSNA 2-67

reservationless meetings

about 1-5, 2-56

and Cisco Unified MeetingPlace Web Conferencing 2-76

and meeting IDs 2-59

and user profiles 2-66

ending 2-61

fields

system-wide 2-58

user and group 2-58

information in reports 2-62

no port limit for 5-4

requirements 2-62

requiring passwords for 2-60

RSNA feature 2-66

starting 2-61, 3-10

system rules for 2-76

Reserve All Ports meetings

about 1-5, 3-11

scheduling 3-12

resources, tracking usage 2-3

restoring backed up databases 5-28

roll call, listening to 3-13

RSNA

about 2-66

adding extended prefixes to 2-74

alarm codes 2-76

extended prefix requirements 2-67

recorded user name problems 2-75

requirements 2-67

setting up for the first time 2-70

specifying the codec used for transfers 2-68

synchronized with database 2-67

run times

about 5-9

parameters 5-9

S

Scheduled vs Actual by User report 4-8

scheduling

conferences 3-1

conflicts with 6-20

ports 5-6

recurring meetings 3-2

resolving problems 6-22

video conferences 1-4

Scheduling Activity by User report 4-8

Scheduling Failures report 4-8

Scheduling Failures tool, about 5-18

scheduling meetings

about 3-1

large 3-4

lecture-style 3-6

multiserver 2-50, 2-52

Q&A 3-8

Reserve All Ports 3-12

scheduling parameters 3-18, 5-21

Scheduling Statistics report 4-8

search directory

about 2-23

search options 2-24

searching

for meetings 1-7

for users

about 2-23

adding profile or team 2-23

finding profile or team 2-23

removing profile or team 2-23

secondary server 2-50

securing meetings 2-26, 3-18

security

and meeting IDs 2-26

Cisco MeetingPlace SNMP agent 2-26

Cisco Unified MeetingPlace system 2-25

limiting number of meetings 2-28

meetings 2-26, 3-18

restricting recordings 2-27

system-wide 2-28

toll fraud prevention 2-28

server

primary 2-50

secondary 2-50

server to server connection parameters 2-49

shutting down, Cisco Unified MeetingPlace Audio Server 5-28

SNMP

about D-1

agent 2-26

configuring D-2

traps

about D-4

Cisco Unified MeetingPlace exceptions supported by D-5

sound quality

and room environment 6-10

conditions that affect 6-9

techniques for improving 6-8

starting

Cisco Unified MeetingPlace 8106 5-30

Cisco Unified MeetingPlace 8112 5-31

MeetingTime 1-6

reservationless meetings 2-61, 3-10

Summary Port Usage tool

about 5-14

creating chart 5-14

support for users, setting up 2-2

system administrators

assisting end users 6-19

responsibilities 2-1

schedule of tasks 2-3

user class for 2-6

system internals, working with 1-11

system manager agents

about 5-24

configuring 5-24

no-show recurring meetings 5-24

recurring meeting ending 5-24

system manager user class 2-6

System Options report 4-5

system reports 4-4

system restart 5-29

system shutdown

levels of shutdown 5-28

procedure 5-29

System tab 1-10

system usage reports 4-7

system-wide parameters, assigning 5-19

T

teams

about 2-22

adding 2-23

auto-blast to 3-15

defining 2-22

finding 2-23

maximum number of members 2-22

properties 2-23

removing 2-23

searching for 2-22

telephony shutdown 5-28

threshold levels, adjusting 5-18

time zones 2-12

toll fraud, preventing 2-28

translation tables

and system-wide security 2-28

and user profiles 2-7

traps

Cisco Unified MeetingPlace exceptions supported by SNMP D-5

community D-3

supported D-4

troubleshooting

alarms

about 6-1

clearing 6-3

LEDs 6-5

table of 6-2

table of codes 6-3

audio volume, adjusting 6-9

backing up database 6-12

Cisco Unified MeetingPlace Audio Server failure 6-11

DID/DNIS or DDI numbers not available 6-20

disaster recovery

about 6-11

data network failure 6-11

end users, assisting 6-19

logging in, problems with 6-21

meetings

batch mode importing and deleting 6-15

extending 6-23

large 3-4

lecture-style 3-6

multiserver 2-55

Q&A 3-8

recordings, determining number on system 6-20

recovering IDs 6-21

recurring 3-2

securing 3-18

muting and unmuting lines 6-22

network outages, administering 6-17

noise, muting 6-22

passwords

changing 6-21

recovering forgotten 6-20

ports

assigning access types 6-20

increasing for meetings 6-23

not disconnecting from meetings 6-20

power supply failure 6-12

recording meetings

about 3-13

helping users with 3-13

meeting messages 3-13

turning on and off 3-13

roll call, listening to 3-13

scheduling

conflicts 6-20

resolving problems with 6-22

sound quality

and room environment 6-10

conditions that affect 6-9

ensuring optimum 6-8

muting problem line 6-22

user ID confusion 6-21

user profiles

locked 6-21

removing 2-21

unlocking 2-20

voice space shortage 6-20

U

unabbreviated voice prompts 2-38

Unattended Ports tool

about 5-14

creating chart 5-14

Uncaptured Conferencing Traffic tool 5-18

unlocking user profiles 2-20

unmuting lines 6-22

uploading custom audio prompts F-1

usage

adjusting threshold 5-16

tracking resources 2-3

user classes

attendant 2-6

delegate 2-6, 2-12

end user 2-6

system manager 2-6

user class property, about 2-6

user groups

about 2-4, 2-13, 2-41

changing information 5-35

deactivating 5-32

defining 2-14

deleting 5-34

importing, specifications B-1

parameters 2-41

removing 5-32

reservationless meetings fields 2-58

viewing 2-22

user IDs

and password property 2-7

difference with profile numbers 6-21

User Information report 4-5

user licenses 1-1

user profiles

about 2-2, 2-4, 2-14

adding 2-23

and reservationless meetings 2-66

and time zones 2-12

benefits of defining 2-4

deactivating 2-26, 5-32

defining 2-14

deleting 5-34

finding 2-23

guest profile 2-15

import file requirements 2-17

importing

about 2-16, B-1

batch mode 2-19

best practices 2-16

with Cisco Unified MeetingPlace Directory Services 2-16

information, changing 5-36

locked 6-21

maintaining 2-2, 2-5

meeting preferences 2-13

on request 2-5

planning 2-5

properties

about 2-5

address information 2-7

billing information 2-8

class of service privileges 2-8

Find Me feature 2-9

outdialing privileges 2-8

user ID and password 2-7

reducing unnecessary 2-5

removing

from database 2-23, 5-32

from system 2-21

without reactivating 2-21

reservationless meetings fields 2-58

securing 2-25

unlocking 2-20

user records, changing 2-21

video terminal fields 2-13

viewing 2-22

user support, setting up 2-2

V

vanity IDs 1-2

video conferencing

about 1-3

and continuous meetings 3-4

and immediate meetings 3-4

and multiserver meetings 2-51

and reports 1-4

scheduling 1-4

video terminals 2-13

voice name, recording 2-47

voice-only configuration 1-6

voice prompts

abbreviated 2-38

accessing menu 2-39

customizing 2-39

recording 2-40

selecting language for 2-78

unabbreviated 2-38

voice space, shortage 6-20

volume, adjusting audio 6-9

W

web conferencing and multiserver meetings 2-55

Windows Batch Mode, and importing 2-19

workstation connections, managing 5-23

Z

zero-port meetings

about 1-5

scheduling 3-11