About This Guide
Cisco WebAttendant provides call dispatch capabilities for large and small companies. This guide will assist you in learning how to use Cisco WebAttendant.
Who Should Read This Guide
This guide is a reference and procedural guide for users of Cisco WebAttendant. Installation and configuration information is provided for the system administrator in the Cisco CallManager online System Guide.
How This Guide is Organized
The major sections of this guide are as follows:
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Chapter 1: Using Cisco WebAttendant |
Provides important information about how to use Cisco WebAttendant. |
Chapter 2: Using the Action Buttons |
Describes each of the action buttons. |
Chapter 3: Using the Directory |
Describes the directory feature. |
Chapter 4: Using the Speed Dial Area |
Describes how to use and configure speed dial buttons. |
Chapter 5: Troubleshooting |
Describes some common scenarios and the explanation or resolution for each. |
Related Documentation
Installation and configuration information is provided in the Cisco CallManager online System Guide.
Document Conventions
The following conventions are used throughout this document:
Note 
Means reader take note. Notes contain helpful suggestions or references to material not covered in the publication.
Means
reader be careful. In this situation, you might do something that could result in equipment damage or loss of data.
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