The documentation set for this product strives to use bias-free language. For the purposes of this documentation set, bias-free is defined as language that does not imply discrimination based on age, disability, gender, racial identity, ethnic identity, sexual orientation, socioeconomic status, and intersectionality. Exceptions may be present in the documentation due to language that is hardcoded in the user interfaces of the product software, language used based on RFP documentation, or language that is used by a referenced third-party product. Learn more about how Cisco is using Inclusive Language.
Cisco WebAttendant provides call dispatch capabilities for large and small companies. This guide will assist you in learning how to use Cisco WebAttendant.
This guide is a reference and procedural guide for users of Cisco WebAttendant. Installation and configuration information is provided for the system administrator in the Cisco CallManager online System Guide.
The major sections of this guide are as follows:
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Chapter 1: Using Cisco WebAttendant |
Provides important information about how to use Cisco WebAttendant. |
Chapter 2: Using the Action Buttons |
Describes each of the action buttons. |
Chapter 3: Using the Directory |
Describes the directory feature. |
Chapter 4: Using the Speed Dial Area |
Describes how to use and configure speed dial buttons. |
Chapter 5: Troubleshooting |
Describes some common scenarios and the explanation or resolution for each. |
Installation and configuration information is provided in the Cisco CallManager online System Guide.
The following conventions are used throughout this document:
Note Means reader take note. Notes contain helpful suggestions or references to material not covered in the publication.