INDEX

A

action buttons 1-3

answer

call 2-2

auto 2-1

B

button configuration dialog box 4-2

C

call

answer 2-2

disconnect (disconnect) 2-3

place a 2-7

place on hold 2-4

retrieve from hold (unhold) 2-5

transfer 2-6

can't login 5-1

caution

icon defined viii

Cisco WebAttendant

always open in first Web browser 1-6

directory 3-1

directory (picture of) 3-1

do not browse to other Web sites 1-5, 1-6, 1-7

do not press F5 key 1-5

document conventions viii

getting started 1-4

how the guide is organized vii

logging in 1-7

overview 1-1

overview picture 1-2

related documentation viii

setting up your Web browsing environment for Internet Explorer 1-5

speed dial 4-1

speed dial (picture of) 4-1

starting 1-6

using the interface 1-2

who should read the guide vii

color 5-3

column

sort in directory 3-2

D

department

directory column 3-2

dial a call 2-7

dial tone 5-2

directory 1-4

column descriptions 3-1

department column 3-2

directory number column 3-2

first name column 3-2

last name column 3-2

names don't display 5-2

picture of 3-1

sort by name or number 3-2

sort columns 3-2

status column 3-1

status icons 3-1

using 3-1

directory number

directory column 3-2

disconnect

call 2-3

display 1-2

F

F5

do not press 1-5

first name

directory column 3-2

forward

see transfer

G

getting started 1-4

H

hang up

see disconnect

hold

hear a dial tone 5-2

place a call on 2-4

how to begin 1-4

I

icons

caution viii

solid line 3-1

interface

using the Cisco WebAttendant 1-2

Internet Explorer

setting up Cisco WebAttendant for use with 1-5

L

last name

directory column 3-2

line status icon 3-1

lines

understanding 1-4

login 2-1

can't 5-1

to Cisco WebAttendant 1-7

login failed 5-1

logout 2-1

M

make a call 2-7

manual 2-1

N

Netscape Navigator

do not use with Cisco WebAttendant 1-6

note

defined viii

O

offline 2-1

online 2-1

overview 1-1

picture of Cisco WebAttendant 1-2

P

place a call 2-7

primary line 1-4

R

related documentation viii

requirements

Cisco IP Phone 1-1

retrieve

see unhold

S

secondary line 1-4

settings 2-1

SL 1-4

buttons disappeared 5-1

SL area 1-3

speed dial

number displays improperly 5-3

picture of area 4-1

setting buttons

using button configuration dialog box 4-2

using the directory 4-2

using the area 4-1

speed dial area 1-3

starting

Cisco WebAttendant 1-6

status

directory column 3-1

status icons

line 3-1

telephone 3-1

T

telephone status icon 3-1

transfer

call 2-6

hear a dial tone 5-2

troubleshooting

auto/manual button doesn't work 5-3

can't login 5-1

Cisco WebAttendant icons in system tray 5-2

Cisco WebAttendant is running but won't work 5-3

Cisco WebAttendant replaced by another Website 5-2

Cisco WebAttendant shut down 5-2

color changes not available 5-3

hear a dial tone after transfer or hold 5-2

login failed 5-1

names don't display in the directory 5-2

SLs disappeared and there is no server 5-1

speed dial number displays improperly 5-3

U

understanding

lines 1-4

SLs 1-4

unhold

call 2-5

using

directory 3-1

W

warning

always open Cisco WebAttendant in first Web browser 1-6

do not browse to other Wed sites 1-5, 1-6, 1-7

pressing F5 key 1-5

Web browser

open new instance for each site 1-5, 1-6, 1-7

setting up for Internet Explorer 1-5

X

xfer

see transfer