Table Of Contents

Sending Messages With Cisco Unified Personal Communicator

Sending Instant Messages

Receiving Instant Messages

Choosing Messaging Options

Saving Messages

Sending E-Mail Messages

Sending Messages With Cisco Unified Personal Communicator

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•Sending Instant Messages

•Sending E-Mail Messages

Sending Instant Messages

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Note Sending instant messages via Cisco Unified Personal Communicator may not be available in your organization.

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Procedure

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Step 1 Click a name in a list.

Step 2 Click .

Step 3 Type your message.

Step 4 Press Enter.

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Note•Depending on how your company has set up Cisco Unified Personal Communicator, you may not be able to send instant messages to some people in your corporate directory or contact list.

•If the recipient of a message is not logged in to Cisco Unified Personal Communicator, but is set up to use IP Phone Messaging, the message may go to the Cisco Unified IP Phone of the recipient. Otherwise, you cannot send an instant message to a person whose reachability status is Offline or Away.

•If your preferred contact method is Instant Message, you can send a message to a person in any list in the console by double-clicking the name.

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Related Topics

•Receiving Instant Messages

•Problems With Instant Messaging, page 10-16

•Choosing Messaging Options

•Saving Messages

Receiving Instant Messages

Information in this section applies only if your preferences are set to display all instant messaging sessions in tabs in a single window. This is the default setting.

If an instant messaging session is in progress, and a different person sends you a message, the new message appears in the same messaging window, in a new tab under the existing tab.

When a new message arrives in a tab that is not at the front of the instant messaging window, a blue icon appears in the tab:

Click the tab to view the messages.

Related Topics

•Problems With Instant Messaging, page 10-16

Choosing Messaging Options

Procedure

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Step 1 Choose CiscoUPC > Preferences.

Step 2 Click Instant Messaging.

Step 3 Choose options.

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Tip•Check Reveal embedded links when sending messages if you want the recipient of your messages to be able to click, view, or copy URLs that are embedded in HTML content that you copy and paste, for example from web pages.

•Uncheck Create new messages in tabs if you want sessions with different people to be in separate windows instead of in tabs in a single window.

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Saving Messages

You can save the text in the active (visible) tab.

Procedure

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Step 1 Make sure the session you want to save is the active window or the front, visible tab in the messaging window.

Step 2 Choose File > Save Instant Message As.

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Sending E-Mail Messages

You can open a blank e-mail message addressed to the corporate default or preferred e-mail address of a selected person.

You can send an e-mail message to a person who is not logged in to Cisco Unified Personal Communicator. However, the preferred e-mail address of the person will not be used.

Procedure

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Step 1 Control-click a name.

Step 2 Choose Send e-mail.

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