Table Of Contents

Introducing
Cisco Unified Personal Communicator

About Cisco Unified Personal Communicator

About Available Features

Cisco Product Security Overview

Setting Up Cisco Unified Personal Communicator

System Requirements

Before You Use Cisco Unified Personal Communicator

Exiting Incompatible Programs

Setting Up Your Video Camera

Setting Up Your Headset

Establishing the Audio Devices

Logging In for the First Time

Setting Essential Preferences

About Logging In

Launching and Logging In

About the Cisco Unified Personal Communicator Console

Overview of the Console

Changing the View of the Console and Its Panes

Working With Items Listed in Panes

Getting Documentation

Uninstalling

Introducing
Cisco Unified Personal Communicator

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This introduction includes the following topics:

•About Cisco Unified Personal Communicator

•Setting Up Cisco Unified Personal Communicator

•About Logging In

•About the Cisco Unified Personal Communicator Console

•Getting Documentation

•Uninstalling

About Cisco Unified Personal Communicator

An integral part of the Cisco Unified Communications family of products, Cisco Unified Personal Communicator is a desktop computer application that helps enable more effective communications. By transparently integrating your most frequently used communications applications and services, Cisco Unified Personal Communicator streamlines the communication experience, helping you work smarter and faster. With Cisco Unified Personal Communicator, you can access voice, video, document sharing, and presence information—all from a single, rich-media interface.

Key Features and Benefits

•View real-time availability of other people who use Cisco Unified Personal Communicator.

•Click-to-call from the contact list.

•Use either the integrated soft phone (software that lets you use your computer as a phone) or an associated Cisco Unified IP Phone.

•Exchange ideas "face-to-face" with a video display on your computer screen.

•Add communication methods during a session; for example, you can add video or web conferencing.

•Create audio conference calls simply by merging conversation sessions.

•View, playback, sort, and delete voice-mail messages, all from the same client application.

Related Topics

•About Available Features

•Cisco Product Security Overview

About Available Features

The features and functionality that are available to you depend on the components that your company has enabled. For example, you may or may not have access to soft-phone or web-conferencing features.

Also, the options you see at any time depend on the current situation and what you are doing. For example, if you have not selected a contact, the buttons to call a contact are dimmed.

Some features may available only via your desk phone or only via your soft phone, such as call transferring or video.

Cisco Product Security Overview

This product contains cryptographic features and is subject to United States and local country laws governing import, export, transfer and use. Delivery of Cisco cryptographic products does not imply third-party authority to import, export, distribute or use encryption. Importers, exporters, distributors and users are responsible for compliance with U.S. and local country laws. By using this product you agree to comply with applicable laws and regulations. If you are unable to comply with U.S. and local laws, return this product immediately.

A summary of U.S. laws governing Cisco cryptographic products may be found at: http://www.cisco.com/wwl/export/crypto/tool/stqrg.html. If you require further assistance please contact us by sending e-mail to export@cisco.com.

Setting Up Cisco Unified Personal Communicator

Complete the following tasks in order:

•System Requirements

•Before You Use Cisco Unified Personal Communicator

•Logging In for the First Time

•Setting Essential Preferences

•(Optional) Specifying Preferences, page 9-2

System Requirements

Your system administrator should ensure that your equipment meets the system requirements for using this product.

Before You Use Cisco Unified Personal Communicator

Before you launch Cisco Unified Personal Communicator, prepare your equipment:

Before the First Launch

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Step 1 Follow the instructions in the "Exiting Incompatible Programs" section.

Step 2 Follow the instructions in the "Setting Up Your Video Camera" section

Step 3 Follow the instructions in the "Setting Up Your Headset" section

Step 4 Follow the instructions in the "Establishing the Audio Devices" section

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Before Each Subsequent Launch

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Step 1 Follow instructions in the "Exiting Incompatible Programs" section.

Step 2 Plug in your video camera.

Step 3 Plug in your headset.

Step 4 If your audio devices have changed, follow the instructions in the "Establishing the Audio Devices" section

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Exiting Incompatible Programs

Exit the following programs if they are running:

•Cisco IP Communicator

•Cisco Unified Video Advantage or Cisco VT Advantage

Related Topics

•Before You Use Cisco Unified Personal Communicator

Setting Up Your Video Camera

Procedure

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Step 1 Obtain from your system administrator a compatible video camera and authorization to use it with Cisco Unified Personal Communicator.

Step 2 Assemble the camera according to the manufacturer's instructions.

Step 3 Plug the camera into a USB port on your computer. You will see a series of messages on your screen.

When the camera setup is complete, you will see this message: "Found New Hardware. Your new hardware is installed and ready to use."

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Related Topics

•Before You Use Cisco Unified Personal Communicator

•Using Video, page 3-1

Setting Up Your Headset

If you will use a headset with your soft phone, follow the manufacturer's instructions.

Related Topics

•Before You Use Cisco Unified Personal Communicator

Establishing the Audio Devices

Procedure

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Step 1 Choose Start > Control Panel > Sounds and Audio Devices.

Step 2 Click the Audio tab.

•If you are using a headset, set Sound playback and Sound recording to your headset. This may be listed generically with a name like USB Audio device.

•If you are using a Cisco video camera without a headset, set Sound recording to Cisco Microphone (VT Camera II). The Sound playback option should be set to your default computer speaker.

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Related Topics

•Before You Use Cisco Unified Personal Communicator

•Problems During a Conversation, page 10-4

Logging In for the First Time

Before You Begin

•Follow the procedures in the "Before You Use Cisco Unified Personal Communicator" section.

Procedure

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Step 1 Obtain the following information from your system administrator:

•Your username and password for Cisco Unified Personal Communicator.

•An IP address for the login server.

Step 2 Launch Cisco Unified Personal Communicator.

Step 3 If you see a window asking if you want the firewall to block Cisco Unified Personal Communicator, click Unblock.

Step 4 Enter the information that you obtained in Step 1. Username and password are case-sensitive.

Step 5 After you log in, perform the tasks in the "Setting Essential Preferences" section.

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Setting Essential Preferences

After you log in for the first time, you must perform the following tasks in order to use Cisco Unified Personal Communicator:

•Choosing the Active Phone, page 9-6

•Setting Up Voice Mail and Web Conferencing, page 9-2

Related Topics

•Setting Up Cisco Unified Personal Communicator

About Logging In

You must log in in order to use Cisco Unified Personal Communicator.

You can log in to Cisco Unified Personal Communicator from any computer on your corporate network (if Cisco Unified Personal Communicator is installed and connected to the network). Your contact list will be available to you after you log in.

You should be logged in only once at any time.

Related Topics

•Logging In for the First Time

•Launching and Logging In

•Setting Up Automatic Login and Password Entry, page 9-5

Launching and Logging In

To Do This	Do This
Launch Cisco Unified Personal Communicator	First, perform the tasks in the "Before You Use Cisco Unified Personal Communicator" section. Then, follow standard procedures for launching applications.
Log in	If you are logging in for the first time, see the "Logging In for the First Time" section. Otherwise, do one of the following: •Respond to the window that appears when you launch Cisco Unified Personal Communicator. •If you have closed the login window without logging in: From the menu bar at the top of the console, choose File > Log in. Note In order to log in remotely, you must first connect to your corporate network, for example via virtual private network (VPN). Note Username and password are case-sensitive.
Set up automatic login	See the "Setting Up Automatic Login and Password Entry" section on page 9-5.

Related Topics

•About Logging In

About the Cisco Unified Personal Communicator Console

The console is the main hub of the Cisco Unified Personal Communicator application. Information about the console includes:

•Overview of the Console

•Changing the View of the Console and Its Panes

•Working With Items Listed in Panes

Overview of the Console

Unless otherwise noted, all descriptions and instructions in this documentation are based on the default configuration described in this section.

The following table lists console components, from top right to bottom left.

Console Components
Title bar with standard operating system buttons.
Menu bar
Drop-down list to set your current reachability status. See the "Specifying Your Reachability Status" section on page 9-10.
Drop-down list to choose your active phone. See the "Choosing the Active Phone" section on page 9-6.
Contacts pane. See Chapter 7, "Managing Contacts."
Recent Communications pane. See Chapter 8, "Working With Recent Communications."
Search pane. See the "Searching for Contacts" section on page 7-3.
The current status of your connection. If needed, see Chapter 10, "Troubleshooting."

Changing the View of the Console and Its Panes

To Do This	Do This
Maximize the console	Click the Cisco Unified Personal Communicator button in the taskbar.
Expand a pane in the console	•Click the (+) button beside the name of the pane. •From the menu bar at the top of the console, choose a pane from the View menu.
Collapse a pane	•Click the (-) button beside the name of the pane. •From the menu bar at the top of the console, choose a pane from the View menu.
Resize a pane	Position your mouse on the border between panes so that you see the up-and-down arrows, then drag.
Resize the columns in a pane	Position your mouse between column headings and drag.
Resize the console	Drag any edge of the console except the top.

Working With Items Listed in Panes

Panes list people or communications.

To Do This	Do This
See more information about an item	Hover your mouse pointer over the item.
•See and choose options for an item in any pane •Perform an action on an item	•Click the item to select it, then choose an option from the menu bar at the top of the console. •Right-click the item and choose an option from the menu that appears.
Select multiple names in the Recent Communications and Search panes	•Control-click each name to select. •To select all names in the list, press Ctrl-A.
Work with individual Contacts	See the "Working With Contacts" section on page 7-2.
Work with Recent Communications	See the "Working With the Recent Communications List and Its Entries" section on page 8-2.
Work with Search results	See the "Working With Search Results" section on page 7-4.

Getting Documentation

The following documentation is available for this product:

Quick Start Guide

http://www.cisco.com/en/US/products/ps6844/products_user_guide_list.html

Online Help

From any menu bar in Cisco Unified Personal Communicator, choose Help > Help Topics. In the web conferencing window, click the Help menu.

Updated Documentation (PDF)

The most current version of this documentation is available as a PDF file at:

http://www.cisco.com/en/US/products/ps6844/products_user_guide_list.html

Other Useful Documentation

Documentation for Cisco Unified MeetingPlace Express:

http://www.cisco.com/application/pdf/en/us/guest/products/ps6533/c1626/ccmigration_09186a00806c511e.pdf.

Documentation for your Cisco desk phone:

http://www.cisco.com/en/US/products/hw/phones/ps379/products_user_guide_list.html

Uninstalling

Procedure

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Step 1 Make sure your video camera is not plugged in.

Step 2 Exit Cisco Unified Personal Communicator.

Step 3 Use the standard Windows Add/Remove Programs feature.

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