Table Of Contents
Release Notes for Cisco MobilityManager Release 1.1(1)
Revised: October 10, 2005, OL-8425-01
These release notes describe limitations and restrictions, important notes, caveats, and documentation updates for Cisco MobilityManager Release 1.1(1).
Limitations and Restrictions
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This section includes notes regarding Cisco MobilityManager Release 1.1(1).
To use DNS, the IP address of the DNS server must be correct and the Cisco MobilityManager server hostname must be configured in the DNS server. If DNS is not used, then the administrator should verify that Cisco MobilityManager hostname settings are correct in the Cisco IPT Platform Administration pages: Settings > Host Settings.
Minimum Cellular Phone Ring Timer
The default of the Minimum Cellular Phone Ring Timer parameter is 1500 milliseconds. If you experience dropped inbound calls in cell phones that are configured as remote destinations, try adjusting them to suit your cell phone requirements for voice mail.
Access to Interfaces During Upgrade
Cisco MobilityManager administration pages, user pages, and Mobile Voice Access are unavailable during post-installation script execution in system upgrade. This is due to the IDS database shutdown required to install the database in the inactive partition.
The System Configuration page contains these new fields located under the SNMP settings:
•SNMP Community String
Server IP Address Change
When changing the IP address of' the Cisco MobilityManager server after installation, you must open the Cisco IPT Platform Administration application and verify that the Host settings reflect the new IP address. If the host settings do not reflect the new IP address, you must perform these tasks:
1. Update the host IP address in the Platform pages and restart the Cisco MobilityManager server.
2. In the H.323 Gateway configuration, reload the Cisco MobilityManager application using the command:
call application voice load <application name>.
Internal Extension Calls
When a Mobile Connect call is placed from one internal extension call, only the internal extension is presented as the caller ID. If an H.323 gateway is used, then this can be solved using translation patterns.
This section lists product caveats pertaining to Cisco MobilityManager Release 1.1(1).
Open Caveats for Release 1.1(1)
Outgoing calls to remote destination fail when a CTI Route Point is shared by two Shared line users. SNR sends two outgoing calls but none of the calls gets connected.
If a Backup/Restore fails due to an IP address that is not reachable from the Cisco MobilityManager server, the error message displayed on the Back/Restore page will be inconsistent with the error in the log file (tar.log or untar.log). A GUI display of Server Unknown is the same as No route to the host shown in the log file.
If the device name is configured on the User Information page and the AXL server IP or user name or password is incorrect, then Cisco MobilityManager cannot connect to the AXL server for device name validation. In this case, if the administrator updates the user page and clicks Save, the page will time out with a message of "The page cannot be displayed" being displayed due to the AXL response failure. To solve the problem, do not configure the device name, or be sure to configure a valid AXL server IP and user name and password.
If a caller uses Using Mobile Voice access to make a call to an internal line that is busy, the call will be dropped without a busy tone.
If cell pickup is unsuccessful, a Cancel option is displayed on the phone. The phone does not display Pickup again unless the user manually presses Cancel and tries again.
The Cisco MobilityManager server may hang during boot up. When this occurs, the server is in a state where it cannot continue startup routines or be gracefully shut down. If you restore IP connectivity to the rest of the network, the boot sequence will continue after a few minutes.
Pickup fails intermittently if one of the remote destination is an un-allocated number and if other three are valid remote destinations. If the un-allocated number is removed from the configuration, then cellular phone pickup will work.
The device name for the user's phone should contain only characters dots, numbers, letters, dashes, and underscores.
The SNMP community string should not have any blank spaces. If the string contains blanks, SNMP traps will not be received by the target machine.
Users should not add new remote destinations from the User Profile configuration pages when there are no user groups configured for that user, even though the Administration application currently permits this.
If the remote destination (cellular phone) is in a different area code than the user's desk phone, then the user may intermittently experience a slight audio delay for 2 to 3 seconds when picking up an incoming Mobile Connect call.
When using the Join feature, if the first call is in the talking state, Pickup will not work. To prevent this, you must always put the first call on Hold and then invoke Join.
The Use Secured Auto JTAPI Update parameter on the System Parameters page (System > System Parameter) should always be set to "no." HTTPS connection is not supported by Cisco CallManager for the CCMPluginsServer folder, and Cisco MobilityManager always uses HTTP for the connection to Cisco Call Manager to download the jtapi.jar file. Therefore, the parameter should be set to "no."
Cisco MobilityManager will not be able to extend calls to cellular phones if FXO ports are used in the gateway to connect to the PSTN. The call to the cellular phone is answered too quickly, and Cisco MobilityManager assumes that the cell phone voice mail picked up the call and pulls it back. In this case, it is recommended that you use PRI to connect to the PSTN.
This section contains documentation updates.
The errors in this section apply to the Cisco MobilityManager Installation Guide.
CTI Ports for Outgoing Calls
In the section "Creating a Pool of CTI Ports for Outgoing Calls," this step:
In the Partition pull-down list box, choose the partition that you created in "Creating a Partition for the Route Point" section on page 18.
In the Partition pull down list box, choose the partition for the outgoing ports. This should not be the partition that was created for the CTI route point.
In the section "Configuring a H.323 Gateway for System Remote Access," this step is not required:
Step 6 Add a dial-peer to make calls to the public service telephone network (PSTN) from the enterprise. This is used to play announcements after the System Remote Access Call Take back Timer expiration.
•dial-peer voice 3 pots
The item in this section applies to the Cisco MobilityManager Installation Guide. In the section "Setting Parameters for the Mobile Connect IP Phone Service in Cisco CallManager," step 10 states:
Step 10 Enter dn as the parameter name.
Note that the dn parameter is case-sensitive. It must be specified as lower case.
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