Table Of Contents
Preface
This preface describes the purpose, audience, organization, and conventions of this guide, and provides information on how to obtain related documentation.
The preface covers these topics:
Purpose
The Cisco IP SoftPhone User Guide provides instructions for installing, configuring, and using the Cisco IP SoftPhone. It will help you to:
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Understand the Cisco IP SoftPhone components and features
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Audience
The Cisco IP SoftPhone User Guide is written for computer users who will use their desktop PC to make and receive phone calls, use desktop collaboration, and/or control a Cisco IP Phone.
Organization
This guide is organized as follows:
Chapter 1
Describes the features, components, and system requirements for Cisco IP SoftPhone
Chapter 2
"How to Install and Start Cisco IP SoftPhone"
Describes how to install and start Cisco IP SoftPhone
Chapter 3
"How to Use Cisco IP SoftPhone"
Describes how to use Cisco IP SoftPhone to place, receive, and control calls from your desktop PC
Chapter 4
"How to Use Virtual Conference Room"
Describes how to use the desktop collaboration features of
Cisco IP SoftPhoneAppendix A
Describes troubleshooting procedures for common problems you may encounter when you use Cisco IP SoftPhone.
Related Documentation
Refer to the following documents for further information about Cisco IP SoftPhone and the Cisco CallManager. These documents can also be found online at www.cisco.com/univercd/cc/td/doc/product/voice/.
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System Requirements
You can install Cisco IP SoftPhone on the following English, French, German and Japanese versions of Microsoft Windows:
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Conventions
This document uses the following conventions:
Notes use the following conventions:
Note
Timesavers use the following conventions:
Timesaver
Tips use the following conventions:
Tip
Cautions use the following conventions:
Caution
Warnings use the following conventions:
Warning
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For a copy of CCO's Frequently Asked Questions (FAQ), contact cco-help@cisco.com. For additional information, contact cco-team@cisco.com.
Note
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