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Table Of Contents
Release Notes for Cisco Cius 9.2(4)
Features Available with Firmware Release 9.2(4)
Visual Voice Mail Enhancements
Cisco Unified Communications Manager Device Packs
Installing Cisco Unified Communications Manager
Cisco Unified Communications Manager Support
Open Software Caveats as of June 7, 2012
Resolved Software Caveats as of June 7, 2012
Obtaining Documentation and Submitting a Service Request
Release Notes for Cisco Cius 9.2(4)
June 7, 2012
Table 1 Updates to Release Notes for Cisco Cius 9.2(4)
Date Changes06/07/2012
Published Release Notes for Cisco Cius 9.2(4).
Contents
This document contains the following information:
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Cisco Unified Communications Manager Device Packs
•
Obtaining Documentation and Submitting a Service Request
Overview
There are two versions of Cisco Cius:
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Cisco Cius SP is a High Speed Packet Access Evolved (HSPA+) 4G wireless version of the Cisco Cius mobile collaboration endpoint.
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Cisco Cius Wi-Fi only is a Wi-Fi version of the Cisco Cius mobile collaboration endpoint. It does not have High Speed Packet Access Evolved (HSPA+) 4G wireless capability.
Capabilities include:
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Cisco Cius SP wireless, featuring the Cisco 4G HSPA+ Enhanced High-Speed WAN Interface Card (EHWIC), part of Cisco's comprehensive next-generation mobile Internet architecture deployment. Cisco Cius SP implements Global System for Mobile Communications (GSM) technology, allowing users to seamlessly collaborate when using the Cisco Cius in areas that are not covered by their corporate Wi-Fi.
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Wi-Fi (802.11a/b/g/n), 4G data, and Bluetooth
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HD video (720p) includes interoperability with Cisco TelePresence systems with the EX Series
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Virtual Experience Infrastructure (VXI) thin-client integration
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Cisco AppHQ
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Collaboration applications such as Cisco Quad, Jabber IM, and Presence, as well as integrated, one-click access to Cisco WebEx meetings
Mobile collaboration endpoint highlights include:
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Cisco Compatible Extensions powered wireless communications device, optimized to work with a Cisco Wireless LAN infrastructure
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7-inch diagonal, high-resolution color screen with contact-based touch targets
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Optional HD media station with USB peripherals, 10/100/1000 wired connectivity, and a handset option
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Detachable and serviceable battery
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Highly secure remote connections with Cisco AnyConnect Secure Mobility Client
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HD audio with wideband support (mobile collaboration endpoint, HD media station)
Related Documentation
You can access the Cisco Cius Quick Start, Cisco Cius Administration Guide, Cisco Cius User Guide, and Cisco Cius Deployment Guide here:
http://www.cisco.com/en/US/products/ps11156/tsd_products_support_series_home.html
Translated publications are available at the following URL:
New and Changed
The following sections describe the features that are new and changed with this release:
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Features Available with Firmware Release 9.2(4)
Features Available with Firmware Release 9.2(4)
This section contains the following topics:
•
Visual Voice Mail Enhancements
Video Toggle On/Off
Cisco Cius users can toggle video off or on during video calls by selecting the Enable/Disable Video call option from the phone application menu. The Video Toggle On/Off icon appears in the menu bar when the menu key is pressed.
Cisco WebEx
Cisco WebEx for Cisco Cius 9.2(4) features an optimized, integrated user interface providing the following functionality:
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Single sign-on
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Tight device integration
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Call, contact, and IM escalation
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Calendar one-click join
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Calendar scheduling
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Start, join, schedule
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View content, pass the ball
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Chat (public and private)
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Meetings 2.0
Wi-Fi Event Log
Wi-Fi Event Log appears as a Settings menu item under Wireless & Network Settings. It provides a running list of Wi-Fi status and connection events.
Visual Voice Mail Enhancements
Cisco Cius 9.2(4) features the following Visual Voice Mail enhancements:
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A new tab for voice mail, a new log-in screen, new icons in detailed page
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Audio Path support, which provides the ability to route between headset and speaker phone and vice versa during playback of voice messages
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Integration into Setup Wizard
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Integration with Unified Inbox
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Users access to voice mail from a particular contact in the contact filter
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Missed and received voice mails sorted by most recent in the Calls panel with the most recent at the top of the list on the left side. Missed and received calls are grouped if they occur in sequence. This functionality resembles the treatment on Cisco Unified IP Phone 8961, 9951, and 9971.
Front/Rear Camera Toggle
Cisco Cius 9.2(4) allows users to toggle between the front and back camera during video calls by pressing the video toggle icon that is located in the upper right hand corner next to the video sizing icon.
Cisco Unified Communications Manager Device Packs
For information on the availability of Cisco Unified Communications Manager Device Packs, see
http://www.cisco.com/en/US/docs/voice_ip_comm/cucm/compat/devpack_comp_mtx.html
Installation Notes
This section contains information about the following topics:
•
Installing Cisco Unified Communications Manager
Installing Cisco Unified Communications Manager
Before using the Cisco Cius mobile collaboration endpoint with Cisco Unified Communications Manager, you must install the latest firmware on all Cisco Unified Communications Manager servers in the cluster.
To download and install the Cisco Unified Communications Manager version, see the Installation and Upgrade Guides for Cisco Unified Communications Manager.
Installing Firmware for SIP
Before installing the firmware, use Table 2 below to verify that the installed release of Cisco Unified Communications Manager supports Cisco Cius. If the installed release does not support Cisco Cius, you must upgrade or install a device pack that supports Cius.
To download and install the latest Cisco Unified Communications Manager device pack, follow these steps:
Procedure
Step 1
Browse to http://www.cisco.com/cisco/software/navigator.html?mode=home and log in if necessary.
Step 2
In the left hand side of the page, click on Install and Upgrade.
Step 3
In the left column, click Products.
Step 4
In the middle column, click Voice and Unified Communications.
Step 5
In the right column, click IP Telephony > Unified Communications Platform> Cisco Unified Communications Manager (CallManager).
Step 6
In the right column, click on the Cisco Unified Communications Manager release that is currently installed.
Step 7
On the Download Software page, click Unified Communications Manager/CallManager Device Packages.
Step 8
Download and install the latest Cisco Unified Communications Manager device pack with Cisco Cius support.
To download and install the phone firmware, follow these steps:
Procedure
Step 1
Go to the following URL:
http://www.cisco.com/cisco/software/navigator.html?mdfid=283319885&i=rm
Step 2
Select either Cisco Cius 4G or Cisco Cius Wi-Fi
Step 3
Click Download or Add to Cart and follow the prompts
Note
If you added the firmware file to the cart, click the Download Cart link when you are ready to download the file.
Step 4
Click the + next to the firmware file name in the Download Cart section to access additional information about this file. The hyperlink for the Readme file is in the Additional Information section, which contains installation instructions for the firmware.
Step 5
Follow the instructions in the Readme file to install the firmware.
Important Notes
This section includes the following important notes:
•
Cisco Unified Communications Manager Support
BZ6264
In rare cases, an application may trigger a Force Close due to SQL exceptions. See http://code.google.com/p/android/issues/detail?id=15659.
Downgrading
Downgrading Cisco Cius from Release 9.2(4) to a previous release resets all Cisco Cius device settings to the default values.
Idle System
The Cisco Cius SP may freeze when left idle for several hours. The Wi-Fi only version does not seem to be impacted by this particular issue.
You may receive an unable to connect to server due to security error message. This is a known issue with Android 2.2. Reboot the device and open the inbox or outbox to trigger the Email application to successfully connect to the server.
An outgoing message may get stuck in the outbox while incoming messages are still received. This is a commonly reported issue with Android 2.2 and is most often seen with Microsoft Exchange 2003. In many cases, the outgoing messages are eventually sent. If not, try opening the email again and tapping the Send button. If this fails, manually delete the stuck outbox messages.
Calendar
Multiple instances of a one-time event may appear in the Calendar application. This occurs intermittently for devices that run Android 2.2.
To recover the Calendar data, the affected events can be deleted and created again, or the exchange account can be deleted and re-added.
Setup Wizard
Cisco Cius 9.2(4) supports the configuration of Visual Voice Mail from the Setup Wizard application.
When you upgrade to Cisco Cius 9.2(4) from a previous release, the Setup Wizard application is launched automatically. User configurations are preserved on upgrade and users can simply tap Skip if they have no configuration changes to make.
Battery Charging
Cisco Cius needs a minimum charge before it can boot. When your Cisco Cius is powered down and connected to a charging device, the Home key LED lights red if the battery does not have sufficient charge to boot. When the LED turns off, Cisco Cius has sufficient charge to boot, can be powered on, and continues to charge.
If your Cisco Cius does not boot up, plug it into the power adapter for several minutes and allow it to charge before attempting to boot again.
After your Cisco Cius has successfully booted, battery charge status is indicated only on the notification bar.
IM Status Bar Notifications
Status bar notifications for the IM application are activated by default. When Status bar notifications are active, incoming IM messages are readable via the top bar notification even when the screen is locked. The IM is only visible for a second, but the content of the IM is viewable for that short interval. Status bar notifications can be turned off via Account Settings in the IM Application.
Cisco Unified Communications Manager Support
Cisco Cius is supported in Cisco Unified Communications Manager 7.1(5), 8.0(3), 8.5(x), and later.
Third-party applications
Applications from non-Cisco stores are not tested or optimized to work with Cisco Cius and entail a security risk. Installation of these applications increases the risk of attack to both Cisco Cius hardware and user data. Installation of these applications may also fail. Cisco Cius administrators should disable Android marketplace access and side loading of applications to protect users and the network.
SIP Profile Timer Registers
When configuring SIP Profiles, Cisco recommends creation of a custom SIP Profile for Cisco Cius with the Timer Register Delta field set to 600 seconds and the Timer Register Expires field set to 180 seconds. These values provides Cisco Cius the required 180-second window to successfully register to Cisco Unified Ccommunications Manager.
To configure these settings, choose Device > Device Settings > SIP Profile in the Cisco Unified Communications Manager SIP Profile Configuration window.
Note
The above SIP Profile settings apply only to Cisco Cius devices that connect to Cisco Unified Communications Manager Release 9.x or or 8.5(SU).
VDI Applications
When using Citrix Receiver, VMware View or Wyse PocketCloud, access to the hosted virtual desktop via a "non-transparent" web-proxy server is not supported.
Caveats
This section contains information about the following topics:
Using Bug Toolkit
The system grades known problems (bugs) according to severity level. These release notes contain descriptions of the following bug levels:
•
All severity level 1 or 2 bugs
•
Significant severity level 3 bugs
You can search for problems by using the Cisco Software Bug Toolkit.
To access Bug Toolkit, you need the following items:
•
Internet connection
•
Web browser
•
Cisco.com user ID and password
To use the Software Bug Toolkit, follow these steps:
Procedure
Step 1
Access the Bug Toolkit at http://tools.cisco.com/Support/BugToolKit.
Step 2
Log in with your Cisco.com user ID and password.
Step 3
If you are looking for information about a specific problem, enter the bug ID number in the Search for Bug ID field, and click Go.
Tip
Click Help on the Bug Toolkit page for information about how to search for bugs, create saved searches, create bug groups, and so on.
Open Software Caveats
Note
Because defect status continually changes, be aware that the "Open Software Caveats as of June 7, 2012" section reflects a snapshot of the defects that were open at the time this document was released. For an updated view of open defects, access Bug Toolkit and follow the instructions as described in the "Using Bug Toolkit" section.
Tip
Bug Toolkit requires that you have an account with Cisco.com (Cisco Connection Online). By using the Bug Toolkit, you can find caveats of any severity for any release. Bug Toolkit may also provide a more current listing than this document provides. To access the Bug Toolkit, log in to http://www.cisco.com/cgi-bin/Support/Bugtool/launch_bugtool.pl.
Open Software Caveats as of June 7, 2012
Table 3 lists open software caveats that may cause unexpected behavior in Cisco Cius 9.2(4).
Resolved Software Caveats
Note
Because defect status continually changes, be aware that the "Resolved Software Caveats as of June 7, 2012" section reflects a snapshot of the defects that were open at the time this document was released. For an updated view of open defects, access Bug Toolkit and follow the instructions as described in the "Using Bug Toolkit" section.
Tip
Bug Toolkit requires that you have an account with Cisco.com (Cisco Connection Online). By using the Bug Toolkit, you can find caveats of any severity for any release. Bug Toolkit may also provide a more current listing than this document provides. To access the Bug Toolkit, log in to http://www.cisco.com/cgi-bin/Support/Bugtool/launch_bugtool.pl.
Resolved Software Caveats as of June 7, 2012
Table 4 lists software caveats that are resolved for Cisco Cius 9.2(4).
Obtaining Documentation and Submitting a Service Request
For information about obtaining documentation, submitting a service request, and gathering additional information, see the monthly What's New in Cisco Product Documentation, which also lists all new and revised Cisco technical documentation, at
http://www.cisco.com/en/US/docs/general/whatsnew/whatsnew.html
Subscribe to the What's New in Cisco Product Documentation as a Really Simple Syndication (RSS) feed and set content to be delivered directly to your desktop by using a reader application. Be aware that the RSS feeds are a free service, and Cisco currently supports RSS Version 2.0.
Cisco and the Cisco Logo are trademarks of Cisco Systems, Inc. and/or its affiliates in the U.S. and other countries. A listing of Cisco's trademarks can be found at www.cisco.com/go/trademarks. Third party trademarks mentioned are the property of their respective owners. The use of the word partner does not imply a partnership relationship between Cisco and any other company. (1005R)
Any Internet Protocol (IP) addresses and phone numbers used in this document are not intended to be actual addresses and phone numbers. Any examples, command display output, network topology diagrams, and other figures included in the document are shown for illustrative purposes only. Any use of actual IP addresses or phone numbers in illustrative content is unintentional and coincidental.
© 2012 Cisco Systems, Inc. All rights reserved.
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