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Cisco TelePresence Content Server

Cisco TelePresence Content Server Release 5.3 Release Notes

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Table Of Contents

Cisco TelePresence Content Server Release 5.3 Release Notes

Contents

Introduction

New Features and Functionality in 5.3

5 Additional Recording Ports Option Key

New Presentation Layout

Important Notes

Content Server Compatibility Matrix

Cisco Show and Share

Cisco Media Experience Engine 3500

Resolved Caveats

Portal

System

Video

Open Caveats

Upgrading to 5.3

Prerequisites and Software Dependencies

Upgrade Instructions

Checking for Updates and Getting Help

Documentation Updates

Updates to the Administration and User Guide

Updates to the Online Help

Related Documentation

Obtaining Documentation and Submitting a Service Request

Getting Information About Accessibility and Cisco Products


Cisco TelePresence Content Server Release 5.3 Release Notes


Revised: July 2, 2012

Contents

Introduction

New Features and Functionality in 5.3

Important Notes

Content Server Compatibility Matrix

Resolved Caveats

Open Caveats

Upgrading to 5.3

Checking for Updates and Getting Help

Documentation Updates

Related Documentation

Obtaining Documentation and Submitting a Service Request

Getting Information About Accessibility and Cisco Products, page 10

Introduction

These release notes describe the changes and improvements included in the Cisco TelePresence Content Server (Content Server) software version 5.3.

New Features and Functionality in 5.3

This release includes the following new features and functionality:

5 Additional Recording Ports Option Key

New Presentation Layout

5 Additional Recording Ports Option Key

This release introduces a new option key for the second generation Content Server hardware to expand the number of concurrent recorded calls to ten.

Up to 10 concurrent on-demand recordings on a standalone Content Server.

Up to 100 concurrent on-demand recordings on a cluster of 10 Content Servers. Mixed capacity Content Servers are allowed in a cluster.


Note The total number of concurrent review calls remains at five regardless of whether the Content Server is optioned for five or ten recording ports.


New Presentation Layout

The new presentation layout is an option for the Joined layout that guarantees a 16:9 aspect ratio media resolution for the resulting media. This new layout offers an event-style presentation layout that focuses on the presentation stream while maintaining a reasonably sized main video stream within a guaranteed 16:9 aspect ratio layout. You can use this layout for streaming from the Content Server web interface, for downloads, and for distribution to other systems.

Important Notes

Cisco TelePresence Content Server Release 5.3 does not support Cisco Video Streamer media server configuration capabilities. Although these capabilities are visible on the Content Server User Interface, the underlying infrastructure is currently unsupported.

Content Server Compatibility Matrix

Cisco Show and Share

Cisco Media Experience Engine 3500

Cisco Show and Share

Table 1 lists compatible Content Server and Cisco Show and Share versions.

Table 1 Content Server and Show and Share Compatibility 

Software version
Show and Share 5.2.11
Show and Share 5.2.2
Show and Share 5.2.3
Show and Share 5.3 and 5.3 Patch 1

Content Server 5.0

Y

Y

N

N

Content Server 5.1

Y

Y

Y

N

Content Server 5.2

N

N

Y

Y

Content Server 5.3

N

N

Y

Y

1 Content Server recordings with Joined and stacked layouts will not be scaled correctly in the Show and Share Release 5.2.1 media player.


Cisco Media Experience Engine 3500

Table 2 lists compatible Content Server and Cisco MXE 3500 versions.

Table 2 Content Server and MXE 3500 Compatibility 

Software version
MXE 3.2
MXE 3.3

Content Server 5.0

N

N

Content Server 5.1

N

N

Content Server 5.2

Y

Y

Content Server 5.3

N

Y


Resolved Caveats

The following issues were found in earlier releases and resolved in 5.3.

Portal

Reference ID
Summary

CSCts84156

The Content Server does not load bookmarked pages correctly.


System

Reference ID
Summary

121346

The cluster wizard should check for share permissions early and offer the user the option to opt out of fixing the share permissions instead of re-writing the permissions by default.

121345

The second and subsequent cluster members always checks permissions when running the wizard when updating the NAS location.

CSCts72011

Unable to add a new Content Server to cluster with same system name, H.323 id and E.164 as one that has been removed.

CSCtt01646

Content Server returns the last added recording aliases H.323 id in Q.931 display.


Video

Reference ID
Summary

CSCtx47045

Video keeps playing past the edited out point in legacy Windows Media player.

CSCtv07795

Video is corrupt when recorded from Telepresence Server 4.2 (1.5).


Open Caveats

The following issues currently apply to this version of Content Server.

Reference ID
Summary

The Content Server supports only Microsoft Active Directory Server for LDAP and Domain authentication.

When configuring LDAP servers in the Authentication section of the Site Settings page, the Content Server cannot accept the root of an Active Directory domain as the base DN. Instead, you must specify an object that resides inside the root. A common root-level object is `OU=users.' If your users and groups are distributed between multiple root-level objects, specify each of them in separate LDAP servers.

56699

Internet Explorer security settings may prevent users from accessing the Windows Server administration interface with IE7 or IE8 on Windows XP (Server Pack 3) even if the Content Server has been added to trusted sites in the browser.

63782

It is not possible to register more than 25 SIP aliases on the Content Server.

77297, 77298

QuickTime plug-in v.7.6.6 or higher causes the following issues when playing back MPEG-4 for QuickTime in the viewer: no video displayed in IE/Firefox on PC and Safari/Firefox on Mac when live streaming and garbled audio when viewing on demand with Firefox/IE on a PC.

Content Server users are advised not to upgrade their QuickTime plug-in to version 7.6.6 or higher.

81835

When the camera is turned off while reviewing recordings from a E20 endpoint, the review overlay will be missing, and a `No incoming video' error message will be displayed.

81954

Live Windows Media multicast streams will not be displayed in the Silverlight player in Firefox 3.6.x on a PC.

82218

When HTTPS is used to view Content Server pages, users will not be able to view content in Silverlight and Flash players.

83035

Progressive download of MPEG-4 for Flash recordings from the Local IIS Web Server will not work in IE7 if the file size of the MPEG-4 for Flash output exceeds 2 GB (KB 298618).

84626

Areas of green pixels might be displayed when starting playback and seeking in a Flash video streaming from a Wowza streaming server on some computers. The workaround is to update video drivers and/or turn off hardware acceleration. Visit the Adobe web site to view minimum hardware requirements for SD and HD video playback and video hardware acceleration support:
http://www.adobe.com/products/flashplayer/systemreqs/#video

114984

Using the Dial API and assigning the bit rate value to be a non-numeric character allows the call to connect at 128 kbps.


Upgrading to 5.3


Caution Content Server 5.3 software is only available for second generation Content Server hardware.

Prerequisites and Software Dependencies

Content Server 5.3 software cannot be installed on first generation Content Server hardware. If you attempt to run the 5.3 installer it will fail.

How to tell which Content Server hardware you have:

If you have network access to the Content Server, go to Management > Diagnostics > Server overview and check the Device serial number under Content Server information.

First Generation Serial Number
Second Generation Serial Number

49a0xxxx

49a2xxxx


Figure 1 shows images of the two generations of Content Server hardware referred to in this document.

Figure 1 Content Server Hardware Editions

First Generation
Second Generation


The 5.3 installer will upgrade your Content Server from 5.1 or 5.2 versions only. If your Content Server is at an earlier version, you will need to upgrade to 5.1 first before running the 5.3 installer.

A release key is not required for upgrading to 5.3.


Caution You must back up your Content Server and turn off anti-virus applications before upgrading. You will need a full backup for restoring to the previous version or in the unlikely event of an upgrade failure. Follow the instructions for backing up and restoring the Content Server in the online help.


Caution If you have installed the Feature Pack for Microsoft SQL Server 2005 or any of its components (which is NOT supported for the Cisco TelePresence Content Server), you must remove the following components prior to upgrading, otherwise the upgrade may fail.

Unsupported components which MUST be removed prior to upgrading:

Microsoft SQL Server 2005 Analysis Services 9.0 OLE DB Provider, Microsoft SQL Server 2005 Backward Compatibility Components, Microsoft SQL Server 2005 Command Line Query Utility, Microsoft SQL Server 2005 Data Mining Viewer Controls, Microsoft SQL Server 2005 JDBC Driver, Microsoft SQL Server 2005 Management Objects Collection, Microsoft SQL Server 2005 Compact Edition, Microsoft SQL Server 2005 Notification Services Client Components, Microsoft SQL Server 2005 Upgrade Advisor, Microsoft SQL Server 2005 Reporting Services Add-in for Microsoft SharePoint Technologies, Microsoft SQL Server 2005 Data Mining Add-ins for Microsoft Office 2007.

Upgrade Instructions

The approximate duration of an upgrade is 10-20 minutes.

To upgrade your Content Server to 5.3, do the following:


Step 1 Log in to the Content Server using Windows Remote Desktop Connection or through the local console.

Step 2 Transfer the installer and the MD5 file that you downloaded to the Content Server (do not run the installer from a mapped or network drive).

Step 3 Verify the MD5 hash (checksum) of the installer using the provided MD5 file. Cisco recommends that you verify that the installer has not become corrupted as a result of file transfer, disk error or tampering. Any MD5 program can be used for verifying the installer integrity using the provided MD5 file. You need to follow instructions for the MD5 program you are using.

Step 4 If the installer passed the MD5 verification, run the installer by double-clicking on it.

Step 5 Click Next when the Next button is available and Install Shield Wizard is ready to begin installation.

Step 6 At the Content Server prerequisites prompt you need to select the backup option that applies to your Content Server:

If you select The Content Server is backed up, click Next to proceed with the installation.

If you select The Content Server is not backed up, clicking Next will display a warning that in case of installation failure there may be no way to recover your data. You may cancel the installation at this point, take a backup of your Content Server and then run the installer again. You may also choose to ignore the warning and proceed with the installation, although this is not recommended.

Step 7 At the second Content Server prerequisites prompt you need to select the antivirus option that applies to your Content Server:

If you select There is no antivirus software installed, or The antivirus software is stopped, click Next to proceed with the installation.

If you select The antivirus software is still running, clicking Next will display a warning that this might cause your installation to fail. You may cancel the installation at this point, stop the antivirus software and then run the installer again. You may also choose to ignore the warning and proceed with the installation, although this is not recommended.

Step 8 At the Are you sure you wish to continue? prompt, click Yes if you wish to proceed with the upgrade, or No if you want to cancel the upgrade.


Caution You must not cancel or interrupt the upgrade process after this point. If you want to revert to the previous version after completing the upgrade to 5.3, you will need to follow the instructions for restoring from backup available in online help.

Step 9 After the installer has configured the Content Server, it will display a message that the upgrade has completed successfully. The installation logs are available in the following locations: E:\logs\Install and E:\logs\SetupUtility.


Checking for Updates and Getting Help

Cisco recommends registering your product at http://www.cisco.com/cisco/support/notifications.html in order to receive notifications about the latest software and security updates. New feature and maintenance releases are published regularly, and we recommend that your Content Server software is always kept up to date.

If you experience any problems when configuring or using your Cisco TelePresence Content Server, consult the online help (available within the UI) for an explanation of how its individual features and settings work. If you cannot find the answer you need, check on the web site at http://www.cisco.com/cisco/web/support/index.html to make sure that your product is running the most up-to-date software and for further relevant documentation.

You or your reseller can get help from our support team by raising a case at http://www.cisco.com/cisco/web/support/index.html. Make sure you have the following information ready:

The serial number and product model number of the unit

The software build number which can be found on the product user interface

Your contact email address or telephone number

Documentation Updates

This section provides documentation updates for documents available at:
http://www.cisco.com/en/US/products/ps11347/tsd_products_support_series_home.html

Updates to the Administration and User Guide

Updates to the Online Help

Updates to the Administration and User Guide

Adding and Editing Call Configurations

The solution supports media encryption only for the H.323 protocol.

Updates to the Online Help

Adding and Editing Call Configurations

The solution supports media encryption only for the H.323 protocol.

Cisco Video Streamer Server


Note Cisco TelePresence Content Server Release 5.3 does not support the Cisco Video Streamer media server configuration capabilities.


The following features and functionality that are documented in the Content Server online help for the Cisco Video Streamer are not supported:

Recording setup > Media server configuration > Cisco Video Streamer

Configuration > Site settings > System defaults > MPEG-4 for Flash—Cisco Video Streamer media server configuration

Supported Platforms, Browsers, and Plug-ins—Cisco Video Streamer default Flash player for MPEG-4 for Flash

Content Editor—Editing functionality for content hosted on the Cisco Video Streamer

Port Information—Ports used in the default setup for communication between the Content Server and Cisco Video Streamer

Related Documentation

For more information about the Cisco TelePresence Content Server, see these documents:

Cisco TelePresence Content Server Release 5.3 Administration and User Guide

Configuring the Cisco TelePresence Content Server for Streaming from a QuickTime Media Server

Configuring the Cisco TelePresence Content Server for Streaming Flash from a Wowza Media Server

Cisco TCS Integration to Cisco Show and Share for Live WMV Streaming

Cisco TelePresence Content Server API Guide

Video on Demand Integration for Cisco TCS to Cisco Show and Share

All documents are located here:

http://www.cisco.com/en/US/partner/products/ps11347/tsd_products_support_series_home.html

Obtaining Documentation and Submitting a Service Request

For information on obtaining documentation, submitting a service request, and gathering additional information, see the monthly What's New in Cisco Product Documentation, which also lists all new and revised Cisco technical documentation, at:

http://www.cisco.com/en/US/docs/general/whatsnew/whatsnew.html

Subscribe to the What's New in Cisco Product Documentation as an RSS feed and set content to be delivered directly to your desktop using a reader application. The RSS feeds are a free service. Cisco currently supports RSS Version 2.0.

Getting Information About Accessibility and Cisco Products

For information about the accessibility of this product, contact the Cisco accessibility team at accessibility@cisco.com.