Table Of Contents
Cisco TelePresence Content Server Release 5.2 Release Notes
Revised April 18, 2012
These release notes describe the changes and improvements included in the Cisco TelePresence Content Server (Content Server) software version 5.2.
New Features and Functionality in 5.2
This release includes the following new features and functionality:
Integration with the Cisco Media Experience Engine 3500
You can now make a recording with the Content Server and upload it automatically to a Cisco Media Experience Engine 3500 server for further transformation and publishing. The recording will be copied to Media Experience Engine 3500 using FTP on completion of a call and then transformed based on the profile selected in the server configuration.
To enable seamless integration with a Cisco Media Experience Engine 3500 server, a Site Manager needs to set up a media server configuration first. Navigate to Management > Recording setup > Media server configurations. Add a Media Experience Engine 3500 Server Configuration and fill out the required FTP and API settings fields. Click the Get job profiles button to retrieve a list of spaces and profiles from the Media Experience Engine 3500 server; then, choose the profile space and profile that you want to use.
After saving your Media Experience Engine 3500 server configuration, you can add it to a template.
To automatically get all your recordings transformed by Cisco Media Experience Engine 3500, you need to use a recording alias with a template that has a distribution output using your Cisco Media Experience Engine 3500 server configuration.
Alternatively, to transform an existing recording with Cisco Media Experience Engine 3500, perform the following steps. Navigate to Manage outputs for the recording. Select Distributed to Media Experience Engine 3500, Show and Share, Podcast Producer or iTunes U. Select Media Experience Engine 3500 and choose the media server configuration for the Media Experience Engine 3500 server that you want to use.
Automated creation of personal recording aliases
A personal recording alias can now be automatically created for each user with Creator privileges when the user logs in to the Content Server web interface.
Note This feature is supported only for Content Servers that are registered to an H.323 gatekeeper as gateway.
To enable this feature, a Site Manager needs to select the Automatically create personal recording aliases for creators checkbox in Site Settings.
The selected system recording alias settings (with the exception of name, owner, H.323 ID, E.164 alias, SIP URI, SIP display name and email address) will be copied to all newly created personal recording aliases. The name of the newly created alias will be the user display name and user name, for example John Smith (jsmith). The H.323 alias will consist of the H.323 gateway prefix with the username appended, for example record.jsmith. The E.164 alias will consist of the E.164 gateway prefix with a random six digit number appended. SIP URI and SIP display name fields will be blank.
Note If a user's user name contains any characters other than alphanumeric characters, dots, hyphens, @ or brackets, this user's automatically generated recording alias will have a blank H.323 ID.
The email address suffix needs to be entered in the form @company.com. Newly created personal recording aliases will use the Creator's user name with this suffix appended at the end to create the email address.
Personal recording aliases can also be created in a bulk operation by using the Content Server's API. AddRecordingAlias and DeleteRecordingAlias functions were added, and ModifyRecordingAlias and GetRecordingAlias functions were made much more complete. Please refer to the Cisco TelePresence Content Server API Guide for details.
Improved lookup for access control lists
Editors can now add Active Directory users and groups to access control lists for their recordings if those users or groups exist on the LDAP server configured for the Content Server even if users have not logged in to the Content Server and user or group accounts have not yet been added via the Groups and Users page by a Site Manager.
This feature is supported for Content Servers using Domain or LDAP authentication, which have a valid LDAP server configuration in Site Settings.
Note If Guest access is turned on in Site Settings, users and members of groups added to access lists will not be able to log in to the Content Server. A Site Manager needs to add them manually via the Content Server Groups and Users page. Once logged in, they will have access to recordings that Creators have given them access to.
Ad-hoc recording of a PIN protected MCU conference
You can now dial out from the Content Server user interface to make an ad-hoc recording of a PIN protected MCU conference.
Enter the MCU conference number in the Dial number field of the Create Recording page and the numeric PIN in the PIN for MCU conference field. Then, click Place call. As the Content Server joins the MCU conference, you will see a message or recording poster confirming the Content Server has joined a password protected MCU conference on an endpoint that has also joined the call.
If you enter an incorrect PIN, the call will not hang up, but you will not see the recording poster or message. The Content Server will be left in the PIN-entry lobby unable to join the conference. You should hang up the call and try again, ensuring you enter the correct PIN.
Support for a static URL for live streaming of MPEG-4 for Flash content from a Wowza Media Server
By default, the stream name for live MPEG-4 for Flash streaming off Wowza Media Server is generated by the Content Server. If the live stream URL needs to be published before streaming starts, Site Managers can now enter a stream name in the Static stream name field on the Media server configuration: Wowza Media Server for Flash > Live unicast streaming settings page. The resulting URL is generated and displayed on the page, for example: rtmp://myWowza/live/mp4:mystream.
PIN protection for watching a recording using a videoconference endpoint
You can now PIN-protect recordings that are available for watching using a videoconference endpoint.
To add a PIN for all new recordings created with a recording alias, edit your recording alias and enter a PIN in the PIN (optional) field in the Play recording on endpoints section. The PIN must be numeric only and 4 digits long. To PIN protect a single recording, enter a PIN in the Play recording on endpoints section of the Edit recording page and save.
When you dial the playback number of a PIN-protected recording from an endpoint, you will see a visual prompt to enter a PIN using the endpoint remote (or a DTMF keypad when using Movi).
Placeholder dots will indicate how many digits have been entered. When the PIN has been entered successfully, the recording will start playing back immediately.
If the PIN has been entered incorrectly, you will be presented with feedback screen and prompted to re-enter the PIN.
The call will disconnect after three unsuccessful attempts or 30 seconds of inactivity.
Content Server and Cisco Show and Share Compatibility Matrix
Table 1 lists compatible Content Server and Cisco Show and Share versions.
Table 1 Content Server and Show and Share Compatibility
Software version Show and Share 5.2.11 Show and Share 5.2.2 Show and Share 5.2.3
Content Server 5.0
Content Server 5.1
Content Server 5.2
1 Content Server recordings with Joined and stacked layouts will not be scaled correctly in the Show and Share Release 5.2.1 media player.
The following issues were found in earlier releases and resolved in 5.2.
Reference ID Summary
Added DefaultRecordingAliasID to configuration.xml to expose the default recording alias.
Reference ID Summary
Fixed an issue where the H.239 content channel would never close when in a call with Polycom MGC-25.
Localization and Internationalization
Upgrades and repairs
The following issues currently apply to this version of Content Server.
Reference ID Summary
The Content Server supports only Microsoft Active Directory Server for LDAP and Domain authentication.
When configuring LDAP servers in the Authentication section of the Site Settings page, the Content Server cannot accept the root of an Active Directory domain as the base DN. Instead, you must specify an object that resides inside the root. A common root-level object is `OU=users.' If your users and groups are distributed between multiple root-level objects, specify each of them in separate LDAP servers.
Internet Explorer security settings may prevent users from accessing the Windows Server administration interface with IE7 or IE8 on Windows XP (Server Pack 3) even if the Content Server has been added to trusted sites in the browser.
It is not possible to register more than 25 SIP aliases on the Content Server.
QuickTime plug-in v.7.6.6 or higher causes the following issues when playing back MPEG-4 for QuickTime in the viewer: no video displayed in IE/Firefox on PC and Safari/Firefox on Mac when live streaming and garbled audio when viewing on demand with Firefox/IE on a PC.
Content Server users are advised not to upgrade their QuickTime plug-in to version 7.6.6 or higher.
When the camera is turned off while reviewing recordings from a E20 endpoint, the review overlay will be missing, and a `No incoming video' error message will be displayed.
Live Windows Media multicast streams will not be displayed in the Silverlight player in Firefox 3.6.x on a PC.
When HTTPS is used to view Content Server pages, users will not be able to view content in Silverlight and Flash players.
Progressive download of MPEG-4 for Flash recordings from the Local IIS Web Server will not work in IE7 if the file size of the MPEG-4 for Flash output exceeds 2 GB (KB 298618).
Areas of green pixels might be displayed when starting playback and seeking in a Flash video streaming from a Wowza streaming server on some computers. The workaround is to update video drivers and/or turn off hardware acceleration. Visit the Adobe web site to view minimum hardware requirements for SD and HD video playback and video hardware acceleration support:
Using the Dial API and assigning the bit rate value to be a non-numeric character allows the call to connect at 128 kbps.
Upgrading to 5.2
Caution Content Server 5.2 software is only available for second generation Content Server hardware.
Prerequisites and Software Dependencies
Content Server 5.2 software cannot be installed on first generation Content Server hardware. If you attempt to run the 5.2 installer it will fail.
How to tell which Content Server hardware you have:
Figure 1 shows images of the two generations of Content Server hardware referred to in this document.
Figure 1 Content Server Hardware Editions
The 5.2 installer will upgrade your Content Server from 5.0 or 5.1 versions only. If your Content Server is at an earlier version, you will need to upgrade to 5.0 first before running the 5.2 installer.
A release key is not required for upgrading to 5.2
Caution You must back up your Content Server and turn off anti-virus applications before upgrading. You will need a full backup for restoring to the previous version or in the unlikely event of an upgrade failure. Follow the instructions for backing up and restoring the Content Server in the online help.
Caution If you have installed the Feature Pack for Microsoft SQL Server 2005 or any of its components (which is NOT supported for the Cisco TelePresence Content Server), you must remove the following components prior to upgrading, otherwise the upgrade may fail.
Unsupported components which MUST be removed prior to upgrading:
Microsoft SQL Server 2005 Analysis Services 9.0 OLE DB Provider, Microsoft SQL Server 2005 Backward Compatibility Components, Microsoft SQL Server 2005 Command Line Query Utility, Microsoft SQL Server 2005 Data Mining Viewer Controls, Microsoft SQL Server 2005 JDBC Driver, Microsoft SQL Server 2005 Management Objects Collection, Microsoft SQL Server 2005 Compact Edition, Microsoft SQL Server 2005 Notification Services Client Components, Microsoft SQL Server 2005 Upgrade Advisor, Microsoft SQL Server 2005 Reporting Services Add-in for Microsoft SharePoint Technologies, Microsoft SQL Server 2005 Data Mining Add-ins for Microsoft Office 2007.
The approximate duration of an upgrade is 10-20 minutes.
To upgrade your Content Server to 5.2, do the following:
Step 1 Log in to the Content Server using Windows Remote Desktop Connection or through the local console.
Step 2 Transfer the installer and the MD5 file that you downloaded to the Content Server (do not run the installer from a mapped or network drive).
Step 3 Verify the MD5 hash (checksum) of the installer using the provided MD5 file. Cisco recommends that you verify that the installer has not become corrupted as a result of file transfer, disk error or tampering. Any MD5 program can be used for verifying the installer integrity using the provided MD5 file. You need to follow instructions for the MD5 program you are using.
Step 4 If the installer passed the MD5 verification, run the installer by double-clicking on it.
Step 5 Click Next when the Next button is available and Install Shield Wizard is ready to begin installation.
Step 6 At the Content Server prerequisites prompt you need to select the backup option that applies to your Content Server:
•If you select The Content Server is backed up, click Next to proceed with the installation.
•If you select The Content Server is not backed up, clicking Next will display a warning that in case of installation failure there may be no way to recover your data. You may cancel the installation at this point, take a backup of your Content Server and then run the installer again. You may also choose to ignore the warning and proceed with the installation, although this is not recommended.
Step 7 At the second Content Server prerequisites prompt you need to select the antivirus option that applies to your Content Server:
•If you select There is no antivirus software installed, or The antivirus software is stopped, click Next to proceed with the installation.
•If you select The antivirus software is still running, clicking Next will display a warning that this might cause your installation to fail. You may cancel the installation at this point, stop the antivirus software and then run the installer again. You may also choose to ignore the warning and proceed with the installation, although this is not recommended.
Step 8 At the Are you sure you wish to continue? prompt, click Yes if you wish to proceed with the upgrade, or No if you want to cancel the upgrade.
Caution You must not cancel or interrupt the upgrade process after this point. If you want to revert to the previous version after completing the upgrade to 5.2, you will need to follow the instructions for restoring from backup available in online help.
Step 9 After the installer has configured the Content Server, it will display a message that the upgrade has completed successfully. The installation logs are available in the following locations: E:\logs\Install and E:\logs\SetupUtility.
Checking for Updates and Getting Help
Cisco recommends registering your product at http://www.tandberg.com/services/video-conferencing-product-registration.jsp in order to receive notifications about the latest software and security updates. New feature and maintenance releases are published regularly, and we recommend that your Content Server software is always kept up to date.
If you experience any problems when configuring or using your Cisco TelePresence Content Server, consult the online help (available within the UI) for an explanation of how its individual features and settings work. If you cannot find the answer you need, check on the web site at http://www.tandberg.com/support to make sure that your product is running the most up-to-date software and for further relevant documentation.
You or your reseller can get help from our support team by raising a case at http://www.tandberg.com/support/video-conferencing-online-support.jsp. Make sure you have the following information ready:
•The serial number and product model number of the unit
•The software build number which can be found on the product user interface
•Your contact email address or telephone number
This section provides documentation updates for documents available at:
Updates to the Administration and User Guide and Online Help
Adding and Editing Call Configurations
The solution supports media encryption only for the H.323 protocol.
For more information about the Cisco TelePresence Content Server, see these documents:
•Cisco TelePresence Content Server Release 5.2 Administration and User Guide
•Configuring the Cisco TelePresence Content Server for Streaming from a QuickTime Media Server
•Configuring the Cisco TelePresence Content Server for Streaming Flash from a Wowza Media Server
•Cisco TCS Integration to Cisco Show and Share for Live WMV Streaming
•Cisco TelePresence Content Server API Guide
•Video on Demand Integration for Cisco TCS to Cisco Show and Share
All documents are located here:
Obtaining Documentation and Submitting a Service Request
For information on obtaining documentation, submitting a service request, and gathering additional information, see the monthly What's New in Cisco Product Documentation, which also lists all new and revised Cisco technical documentation, at:
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