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Using Cisco TelePresence Manager
Cisco TelePresence Manager Window
Using Cisco TelePresence Manager
Revised: March 31, 2008, OL-13673-02First Published: November 27, 2006Contents
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Cisco TelePresence Manager Window
Overview
Cisco TelePresence Manager (CTS-Manager) works with Microsoft Exchange or IBM Domino servers to schedule Cisco TelePresence meeting rooms and enable One -Button -To -Push meeting access.
CTS-Manager is a web-based application and requires login using one of two password types, one for a concierge, and one for an administrator.
CTS-Manager provides the following functionality:
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Concierge's Role
When a concierge logs into CTS-Manager, the following selections and information are available:
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The concierge is the first person contacted when there are questions or problems pertaining to connecting meeting participants. The concierge understands how to perform the following tasks:
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Concierges can be assigned rooms to monitor in the CTS-Manager application. Assigned concierges are easily reached by dialing the Help soft key on the Cisco IP phone in a Cisco TelePresence-enabled meeting room.
Figure 1-1 shows the window when the concierge logs in.
Figure 1-1 Cisco TelePresence Manager Concierge's Window
Administrator's Role
When an administrator logs into the CTS-Manager, the following selections and information are available:
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The administrator performs the same tasks performed by a concierge, but has an additional system configuration task available. The administrator has a different login name and password from that of the concierge. The administrator's access privileges allow access to the internal workings of the system where the administrator can modify system settings such as passwords, IP addresses, and security settings. The administrator is also responsible for defining schedules to back up the database and for assigning a concierge to a meeting room.
In day-to-day operations, the administrator assists the concierge with monitoring system status and, when problems occur, takes action to correct them by analyzing system error messages and debugging log files.
Figure 1-2 shows the windows when the administrator logs in.
Figure 1-2 Cisco TelePresence Manager Administrator's Window
Superuser Role
The system superuser has a special login account that allows access to two additional administrative tasks. These tasks are only visible by logging in using the superuser password.
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Figure 1-3 shows the configuration tasks available to an administrator with the superuser password.
Figure 1-3 System Configuration Tasks with the Superuser Password
System Information
Use the System Information window to see a quick summary of information about the Cisco TelePresence system. The window is divided into two areas:
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Preferences
The first time you login you need to specify the timezone you are in. This localizes Cisco TelePresence Manager's meeting times to your location. You can use the Preferences window to change the timezone.
Click Preferences in the header to display the Preferences window.
Cisco TelePresence Manager Window
The Cisco TelePresence Manager window is divided into several panes with different functionality.
Header Pane
A header at the top of all CTS-Manager windows shows either "admin" or the login name of the concierge currently logged in and provides four links:
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System Status Pane
System Status is always in view in the lower left corner of the CTS-Manager window. Both the concierge and the administrator must closely monitor this area for notification of system errors and changes in the status of today's meetings.
The icons and numbers are links. They will take you to a window in the CTS-Manager that helps you identify problems for the With Error state or see more information about meetings in the In Progress and Scheduled states.
The following meeting states are displayed for Today's Meetings:
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For more information about Scheduled Meetings see Scheduled Meetings, page 2-19.
The Other Errors area displays a cumulative number of errors listed in the Dashboard. For more information about the Dashboard see Dashboard, page 2-18.
Navigation Pane
The navigation pane contains the list of commands you can run within Cisco TelePresence Manager. The commands are divided into three drop-down lists:
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The following sections describe objects, functions, and information displayed in the Work pane associated with a specific command.
Work Pane
The frame to the right of the Navigation pane is the content area. The gray bar above the content area shows the navigational path so you can see where you are at any time.
Tabs
Some windows have tabs that you click to display additional functionality related to a command.
Filtering Information
Some windows provide fields where you can enter criteria to filter the information contained is a report. Click the Filter button to display the reports using the criteria you specify. The settings are temporary; when you exit the page, the criteria are removed.
Obtaining Additional Information and Help
To access additional information or relevant windows, click a highlighted link.
Navigating Long Lists
When there is a long list of data in a window, you can navigate through it using Next, Last, First, and Previous buttons at the bottom of the window. The Rows Per Page drop-down list also found at the bottom of the window can be used to change the number of rows displayed. Choose 10, 20, 50, 100, or 500 rows per page. The setting is temporary, and when you exit the page the default setting is restored.
Copying and Pasting Information
You can place information displayed by the CTS-Manager in a file using standard copy-and-paste functions.
Typing Information in Fields
For information provided in fields, use the mouse to highlight and delete existing information. Type in new information.
New or modified information is applied using the Apply button.
To back out of changes and return to original settings, use the Reset button.
Typing Telephone Numbers
Telephone numbers must be entered into CTS-Manager fields exactly as they will be dialed by the IP phone. For example, if you need to dial 9 to get an outside telephone line and you are calling a different area code or international dialing code, you must provide all the required numbers to the CTS-Manager in the exact sequence in which they should be dialed. The following is an example: 915105550100.
Typing Meeting Room Names
The names of meeting rooms must be typed into CTS-Manager fields exactly as they are stored in your Microsoft Exchange, or IBM Domino database. If a room is listed as "M-Room 1/3 at Main" in the Microsoft Outlook or Lotus Notes list of resources, that name must be typed exactly the same way in the CTS-Manager; otherwise, the system will not be able to match records, and an error will occur.
Viewing All Information
Sometimes only a portion of text is visible and is completed by ellipses. You can see the full text in a tooltip by slowly passing the mouse pointer over the partial text. You can do this in any field in the user interface where text is cut off.
