Cisco TelePresence WebEx OneTouch First-Time Configuration Checklist

Revised: August, 2011, OL-21352-01

Contents

•Server and Site Access Checklist

•Configuration Task Checklist

Server and Site Access Checklist

Table 2-1 describes information you must have before you can configure Cisco TelePresence WebEx OneTouch for the first time.

:

Table 2-1 Make Sure You Have the Following

What You Need
Description and Source

Cisco TelePresence Gateway URL

Cisco TelePresence Gateway that dials back into the CTMS audio session.

Source—Provided by the Cisco WebEx Account Team.

Detailed Instructions—Configuring Cisco WebEx Details in CTMS.

 

Cisco WebEx Scheduling Server URL

URL for the Cisco WebEx Scheduling Server.

Source—Provided by the Cisco WebEx Account Team.

Example—https://example.webex.com/example

Detailed Instructions—Configuring Cisco TelePresence WebEx OneTouch on Cisco TelePresence Manager.

 

Cisco WebEx Scheduling Server hostname

Hostname of WebEx Scheduling Server used by the customer.

Source—Provided by the Cisco WebEx Account Team.

Example—"example.webex.com"

Detailed Instructions—Configuring Cisco TelePresence WebEx OneTouch on Cisco TelePresence Manager.

 

Cisco WebEx Hostname Certificate

SSL Security certificate of Cisco WebEx Scheduling Server.

Source—You download the certificate.

Detailed Instructions—Obtaining the Cisco WebEx Site Security Server Certificate.

 

Cisco WebEx Site Administration URL

Your unique address for accessing the Cisco WebEx Site Administration interface where you complete your initial Cisco WebEx setup configuration and manage and maintain your account after initial setup. This URL takes you directly to the WebEx Administration site.

Source—Provided by the Cisco WebEx Account Team.

Example—"https://example.webex.com/admin"

Detailed Instructions— Integrating Cisco TelePresence with Your Cisco WebEx Site Administration Account.

 

Cisco WebEx Administrator username

Cisco WebEx Site Administrator account username.

Source—Provided by the Cisco WebEx Account Team.

Example—"webexAdmin"

Detailed Instructions— Integrating Cisco TelePresence with Your Cisco WebEx Site Administration Account.

 

CTSMAN Access Code

Enables Cisco TelePresence integration in the Cisco WebEx Site Administration Site Settings > TelePresence Integration Options fields.

You can enter up to 10 characters in the CTSMAN Access Code field, including special characters. No spaces are allowed.

Source—You create this code.

Example—"123456"

Detailed Instructions— Integrating Cisco TelePresence with Your Cisco WebEx Site Administration Account.

 

Configuration Task Checklist

Tip You can choose the order in which you wish to configure Cisco TelePresence components for Cisco TelePresence WebEx OneTouch; the following order is only a suggestion, though you must complete all of the configuration steps in this checklist to enable the feature and Cisco TelePresence must be enabled before you can configure Cisco WebEx Site Administration.

1. Cisco TelePresence MultiPoint Switch

2. Cisco Unified Communications Manager

3. Cisco TelePresence Manager

4. Cisco WebEx Site Administration

Cisco TelePresence MultiPoint Switch

Table 2-2 Checklist — Configuring Cisco TelePresence WebEx OneTouch on the CTMS for the First Time

Go to: Configuring Cisco TelePresence WebEx OneTouch on the Cisco TelePresence Multipoint Switch
 
 
Task
Detailed Instructions

Step 1 

Configure the Control Link.

Tip Remember to use the " :443 " port extension. See Example 3-1.

Configuring Cisco WebEx Details in CTMS

 

Step 2 

Configure WebEx Dial In:

•CTMS Country Code

•CTMS Dial In Number.

Tip You will also be entering this number into the Cisco Unified CM Called Party Transform Mask field. See Defining a Route Pattern for Cisco WebEx.

•Audio Retry Count

•Audio Retry Interval

Configuring Cisco WebEx Details in CTMS

 

Step 3 

Configure the Audio Handshake:

•Greeting Tones

•Greeting Timeout

•Audio Connection Successful Tones

•Audio Connection Successful Timeout

Configuring Cisco WebEx Details in CTMS

 

Step 4 

Configure Port Management:

•WebEx Port Start

•WebEx Port End

Configuring Cisco WebEx Details in CTMS

 

Note Certificate field—Cisco WebEx bundles a long-term (10 year) SSL certificate with the Cisco WebEx interface. This certificate is already loaded into the system, so you do not need to load the certificate yourself. The only circumstances under which you might need to upload a new certificate are if the currently loaded certificate exceeds its 10-year term or changes are made to the Cisco WebEx service, which requires you to use a different certificate. See Uploading a New Cisco WebEx SSL Certificate.

 

Cisco Unified Communications Manager

Table 2-3 Checklist — Configuring Cisco TelePresence WebEx OneTouch on Cisco Unified CM for the First Time

Go to: Configuring Cisco TelePresence WebEx OneTouch on Cisco Unified Communications Manager
 
 
Task
Detailed Instructions

Step 1 

Define a new Cisco Unified Communications Manager Route Pattern for Cisco WebEx:

•Enter your WebEx audio number in the Pattern Definition field.

•Select the CTMS SIP trunk definition from the Gateway/Route List.

Tip Remember that in the Called Party Transform Mask field, you will enter the Dial In Number that you configured in the CTMS Administration interface (see Configuring Cisco WebEx Details in CTMS.

Defining a Route Pattern for Cisco WebEx

 

Step 2 

Enter your room name in the Display (Internal Caller ID) fields so that the room name appears on the Cisco WebEx Participant List.

Configuring the Room Name for the Cisco WebEx Participant List

 

Cisco TelePresence Manager

Table 2-4 Checklist — Configuring Cisco TelePresence WebEx OneTouch on CTS-Manager for the First Time

Go to: Configuring Cisco TelePresence WebEx OneTouch on Cisco TelePresence Manager
 
 
Task
Detailed Instructions

Step 1 

Enable the Cisco TelePresence WebEx OneTouch feature on CTS-Manager.

Enabling the Cisco WebEx Feature on CTS-Manager

 

Step 2 

Create a new account for Cisco WebEx in CTS-Manager.

Creating a Cisco WebEx Account in CTS-Manager

 

Step 3 

Configure a new Cisco WebEx server.

Configuring a Cisco WebEx Server

 

Step 4 

Obtain and download your Cisco WebEx site SSL security server certificate.

Obtaining the Cisco WebEx Site Security Server Certificate

 

Step 5 

Add your new SSL security server certificate to CTS-Manager.

Adding Your Certificate to CTS-Manager

 

Cisco WebEx Site Administration

Table 2-5 Checklist — Setting up Cisco WebEx Site Administration for the First Time

Go to: Integrating Cisco TelePresence with Your Cisco WebEx Site Administration Account 
 
 
Required Task 
Detailed Instructions

Step 1 

Enable Cisco TelePresence Integration (MC only).

Integrating Cisco TelePresence with Your Cisco WebEx Site Administration Account

 

Step 2 

Enter the CTSMAN Access Code.

 

Step 3 

Enable video settings.

 

Step 4 

Set the Cisco TelePresence VOIP and video gateway connection.

 

Step 5 

Select the Cisco TelePresence PRO: Meeting Center TelePresence Session Type.

Setting the Meeting Center Cisco TelePresence Privilege

 
 
 
Recommended Task

Detailed Instructions

 

•

List TelePresence meetings on calendar.

Integrating Cisco TelePresence with Your Cisco WebEx Site Administration Account

 

•

Send invitation email to meeting host.

 

•

Display toll-free number to attendees.