Cisco TelePresence WebEx OneTouch 1.0 Configuration Guide for Cisco TelePresence Manager
Configuring Cisco TelePresence WebEx OneTouch on Cisco TelePresence Manager
Downloads: This chapterpdf (PDF - 834.0KB) The complete bookPDF (PDF - 1.86MB) | Feedback

Configuring Cisco TelePresence WebEx OneTouch on Cisco TelePresence Manager

Table Of Contents

Configuring Cisco TelePresence WebEx OneTouch on Cisco TelePresence Manager

Contents

Before You Begin

Enabling the Cisco WebEx Feature on CTS-Manager

Cisco WebEx First Time Setup in CTS-Manager

Creating a Cisco WebEx Account in CTS-Manager

Configuring a Cisco WebEx Server

Obtaining the Cisco WebEx Site Security Server Certificate

Adding Your Certificate to CTS-Manager

Enabling Cisco WebEx Security via Proxy Server (CTS-Manager)

Completing Your Cisco WebEx Setup on CTS-Manager

Where to Go Next


Configuring Cisco TelePresence WebEx OneTouch on Cisco TelePresence Manager


Revised: August, 2011, OL-21352-01

Note You must be running CTS-Manager software release 1.7.0 or a later release to use Cisco TelePresence WebEx OneTouch features.


Contents

This chapter contains the following sections:

Before You Begin

Enabling the Cisco WebEx Feature on CTS-Manager

Cisco WebEx First Time Setup in CTS-Manager

Enabling Cisco WebEx Security via Proxy Server (CTS-Manager)

Completing Your Cisco WebEx Setup on CTS-Manager

Where to Go Next

Before You Begin

In order to enable Cisco TelePresence WebEx OneTouch in CTS-Manager globally, make sure the following conditions are met:

All CTS endpoints are running at least CTS 1.7.X software.

At least 1 CTMS is configured for Scheduled Meetings.

Once WebEx OneTouch is enabled globally, you will be able to add a Cisco WebEx Server in CTS-Manager under Bridges and Servers.

Enabling the Cisco WebEx Feature on CTS-Manager


Note All Cisco TelePresence applications that are registered with CTS-Manager must be running Release 1.7.0 or later. Some fields on the Application Settings page will not be available if any Cisco TelePresence application that is configured on CTS-Manager is running software prior to Release 1.7.0.

To quickly check your CTS software version, navigate to the System Information screen on your CTS Cisco Unified IP Phone (Info softkey).


To enable the Cisco WebEx feature on CTS-Manager:


Step 1 Navigate to Configure > Application Settings.

Step 2 Select the Bridges & Servers tab.

Step 3 In the WebEx section, select the Yes radio button, as shown in Figure 5-1.

Figure 5-1 Enabling the Cisco WebEx Feature

Step 4 Click Apply. A dialog asks you to confirm your settings. Click OK to apply your changes.


Cisco WebEx First Time Setup in CTS-Manager

To begin using Cisco WebEx on your Cisco TelePresence System (CTS), you must perform a one-time initial registration so that information from the CTS-Manager can be pushed to the Cisco TelePresence Multipoint Switch (CTMS) to enable the audio portion of the Cisco WebEx meeting. The meeting scheduler is validated in Cisco TelePresence Manager using the user's Lightweight Directory Access Protocol (LDAP) login.


Note Cisco WebEx account information is not stored in Cisco TelePresence Manager.


Before You Begin

1. You will need at least one CTMS running software version 1.7.0 or later, and it must be configured in CTS-Manager before you can configure CTS-Manager for Cisco WebEx. The CTMS talks to the Cisco WebEx Telephony Gateway to establish the audio portion of a Cisco WebEx meeting. Complete the steps in Chapter 3 "Configuring Cisco TelePresence WebEx OneTouch on the Cisco TelePresence Multipoint Switch" before starting the tasks in this section.

2. Obtain the following from your Cisco WebEx Account Team:

Cisco WebEx Scheduling Server (host) URL—Provides access information for CTS-Manager to reach the Cisco WebEx scheduling server.

Cisco WebEx Scheduling Server hostname and password—A unique host name and password for your Cisco WebEx scheduling server account.

3. Verify that your CTS-Manager DNS server is enabled so that your Cisco WebEx hostname entry can be authenticated. For more information about configuring DNS, see
Cisco TelePresence Manager 1.7 Administration and Installation Guide on Cisco.com.

Proceed to Creating a Cisco WebEx Account in CTS-Manager.

Creating a Cisco WebEx Account in CTS-Manager

This section describes how to perform the one-time initial registration in CTS-Manager that specifies the Cisco WebEx account information so that you can add Cisco WebEx functionality to Cisco TelePresence meetings.

Configuring a Cisco WebEx Server

Obtaining the Cisco WebEx Site Security Server Certificate

Adding Your Certificate to CTS-Manager

Configuring a Cisco WebEx Server

To configure a new server for Cisco WebEx:


Step 1 Log in to the CTS-Manager Administration interface.

Step 2 Choose Configure > Bridges and Servers. The Bridges and Servers page appears.

Step 3 Click New. The New...Bridge or Server page appears in a new window.

Step 4 From the Type drop-down menu, select WebEx.

Step 5 In the Hostname field, enter the unique hostname of the Cisco WebEx scheduling server that you obtained from your Cisco WebEx Account Team (Cisco WebEx Scheduling Server hostname). For example, "example.webex.com."

Step 6 In the URL field, enter your unique Cisco WebEx Scheduling Server URL. For example, "https://example.webex.com/example."

Step 7 In the Username field, enter your username.

Step 8 In the Password field, enter your Cisco WebEx Site Administration account password. For example, "123456."


Note See Chapter 6 "Integrating Cisco TelePresence with Your Cisco WebEx Site Administration Account" for more information.


Step 9 In the Control State field, verify that the Scheduled radio button is checked.

Step 10 Click Save to save your settings and to close the New---Bridge or Server page.

Step 11 Verify your settings by checking that the Service Status reads "OK" on the Bridges and Server page.

Step 12 Proceed to Obtaining the Cisco WebEx Site Security Server Certificate.


Obtaining the Cisco WebEx Site Security Server Certificate

Use the information in this section to obtain and download your Cisco WebEx site security server certificate:

Obtaining Your Certificate Using Internet Explorer

Obtaining Your Certificate Using Firefox

Adding Your Certificate to CTS-Manager

Obtaining Your Certificate Using Internet Explorer

To obtain your Cisco WebEx site security certificate using Internet Explorer (IE):


Step 1 Open a new browser window.

Step 2 Enter the unique Cisco WebEx Scheduling Server hostname from CTS-Manager Host field in Step 5 of Configuring a Cisco WebEx Server. (For example, https://example.webex.com/example)

Step 3 In the bottom right corner of the browser window, double-click the lock icon. The Certificate window appears.

Step 4 Click the Certification Path tab.

Step 5 Select the top-level CA root certificate (for example, Verisign). The Certificate window appears.

Step 6 Click the Details tab.

Step 7 Click Copy to File. The Certificate Export Wizard pops up, as shown in Figure 5-2.

Figure 5-2 Certificate Export Wizard

Step 8 Click Next.

Step 9 Select the DER encoded binary option and click Next.

Step 10 Click Browse. The Save As window appears.

Step 11 Create a file name for the certificate.

Step 12 Navigate to the location where you want to save the certificate and click Save.

Step 13 Click Next and then click Finish. When the export is complete, the message "The export was successful" appears.

Step 14 Proceed to Adding Your Certificate to CTS-Manager.


Obtaining Your Certificate Using Firefox

To obtain your Cisco WebEx site security certificate using Firefox:


Step 1 Open a new browser window.

Step 2 Enter the Cisco WebEx scheduling server hostname from CTS-Manager Host field in Step 5 of Configuring a Cisco WebEx Server. (For example, https://example.webex.com/example)

Step 3 In the bottom right corner of the browser window, double-click the lock icon. The Page Info window appears with the Security tab selected.

Step 4 Click View Certificate. The Certificate Viewer window appears with information about your certificate.

Step 5 Click the Details tab.

Step 6 Select the top level of the Certificate Hierarchy (for example, Builtin Object Token: Verisign Class 3 Public Primary Certification Authority - G2).

Step 7 Click Export. The Save Certificate to File window appears.

Step 8 (Optional) Modify the file name.

Step 9 Navigate to the location where you want to save the certificate and click Save.

Step 10 Proceed to Adding Your Certificate to CTS-Manager.


Adding Your Certificate to CTS-Manager

To add your certificate to CTS-Manager:


Step 1 Choose Configure > Bridges and Servers. The Bridges and Servers page appears.

Step 2 Select your Cisco WebEx entry and click Edit. The Edit Bridge or Server page appears showing your Cisco WebEx configuration settings, as shown in Figure 5-3.

Figure 5-3 Edit...Bridges or Servers Dialog

Step 3 Click Browse to find and add the certificate you just obtained in Completing Your Cisco WebEx Setup on CTS-Manager.

Step 4 Click Test. The system checks for the certificate and responds with confirmation or an error message.

Step 5 Click OK to dismiss the message.


Tip If the certificate is not found and an error message appears, double check that you browsed to the correct certificate in your local directory and try again.


Step 6 Click Save to save your settings and to dismiss the Edit Bridge or Server window.

Step 7 The Bridges and Servers screen should show OK in the Servers Status pane, as shown in Figure 5-4.


Tip If you do not see the expected green OK, click Refresh to update the system and see your changes.


Figure 5-4 Service Status OK

Step 8 Proceed to Completing Your Cisco WebEx Setup on CTS-Manager.


Enabling Cisco WebEx Security via Proxy Server (CTS-Manager)


Note You must be running Cisco TelePresence Manager software release 1.7.2 or a later release to use the proxy server security feature.

This task is not required to configure the Cisco TelePresence WebEx OneTouch feature.


To provide an extra level of security, you can choose to require communication between the CTS-Manager and the Cisco WebEx scheduling server to go through a proxy server.

To configure Cisco WebEx proxy server settings in Configure > Bridges and Servers, complete the fields in WebEx Proxy Server Settings. You can enable the proxy server while creating a new bridge or server or by editing an existing bridge or server.


Step 1 Choose Configure > Bridges and Servers. The Bridges and Servers page appears.

Step 2 Select your Cisco WebEx entry and click Edit. The Edit Bridge or Server page appears showing your Cisco WebEx configuration settings, as shown in Figure 5-5.

Step 3 Click the Via Proxy Server radio button to designate the connection type as secure using a proxy server. The Requires Authentication fields in the WebEx Proxy Server Settings section are activated.

Step 4 Enter the Host Name and Port in the fields provided.

Step 5 Click the Yes or No radio button to Require Authentication. If you click Yes, the User Name and Password fields are activated. Enter your information in the fields.

Step 6 Click Test to verify your settings. Your Cisco WebEx Proxy Server configuration for CTS-Manager is complete. See also Enabling Cisco WebEx Security via Proxy Server (CTMS).

Figure 5-5 Adding Cisco WebEx Proxy Server Security

Step 7 Proceed to Completing Your Cisco WebEx Setup on CTS-Manager.


Completing Your Cisco WebEx Setup on CTS-Manager

Your Cisco WebEx first-time setup on CTS-Manager is not complete until you integrate and provision your Cisco WebEx account in the Cisco WebEx Site Administration interface. Go to Integrating Cisco TelePresence with Your Cisco WebEx Site Administration Account.

Where to Go Next

See the CTS-Manager Administration and Installation Guide for information about administering and managing Cisco WebEx meetings with CTS-Manager.

Information about administering and maintaining your completed Cisco TelePresence WebEx OneTouch initial configuration is maintained in the CTS-Manager Installation and Administration Guide on Cisco.com.