Cisco Intrusion Prevention System Appliance and Module Installation Guide for IPS 6.2
Index

Table Of Contents

Numerics - A - B - C - D - E - F - G - H - I - L - M - N - O - P - R - S - T - U - V -

Index

Numerics

10GE interface card

described 3-3, 4-4

illustration 3-4, 4-5

2SX interface card

described 3-3, 4-4

illustration 3-3, 4-4

4GE bypass interface card

configuration restrictions 3-5, 4-7

described 3-2, 3-4, 4-3, 4-6

illustration 3-3, 4-4

802.1q encapsulation

VLAN groups 1-16

A

access control list. See ACL.

accessing

Diagnostic Panel (IPS 4270-20) 4-42

IPS software 12-1

access lists misconfiguration A-30

actions

ACL changes 1-2

IP logs 1-3

multiple packet drop 1-3

TCP reset 1-2

adaptive security appliance described 1-22, 1-24

AIM-IPS

branch router (illustration) 1-21

described 1-20

illustration 1-22

initializing 10-13

installing 5-5

installing system image 13-22

interfaces described 5-4

logging in 11-5

removing 5-5

restrictions 5-3

session command 11-5

sessioning 11-4, 11-5

setup command 10-13

software requirements 5-2

specifications 5-1

time sources 1-29, A-18

AIP-SSC-5

described 1-22

indicators (illustration) 6-2

indicators (table) 6-2

initializing 10-6

installing 6-2

logging in 11-6

models 1-22

password recovery A-10

removing 6-5

requirements 6-1

resetting A-69

resetting the password A-11

session command 11-6

show module 1 command 6-4

specifications (table) 6-1

verifying status 6-4

AIP-SSM

described 1-24

indicators

described 7-2

illustration 7-2

initializing 10-16

installing 7-3

installing system image 13-25

logging in 11-6

memory specifications 7-2

models 1-24

Normalizer engine A-72

password recovery A-12

recovering A-70

reimaging 13-25

removing 7-5

requirements 7-2

resetting A-69

resetting the password A-13

session command 11-6

setup command 10-16

show module 1 command 7-4

specifications (table) 7-1

time sources 1-30, A-19

verifying status 7-5

alternate TCP reset interface 1-11

Analysis Engine

error messages A-26

IDM exits A-59

verify it is running A-23

anomaly detection disabling A-22

appliances

ACLs 1-2

application partition image 13-11

described 1-18

GRUB menu A-8

initializing 10-7

logging in 11-2

managers 1-18

models 1-18

password recovery A-8

restrictions 1-19

SPAN 1-19

TCP reset 1-2

terminal servers

described 1-19, 11-3, 13-13

setting up 1-19, 11-3, 13-13

time sources 1-28, A-18

upgrading recovery partition 13-6

application partition image recovering 13-11

applying software updates A-56

ARC

blocking not occurring for signature A-45

device access issues A-42

enabling SSH A-45

inactive state A-41

misconfigured MBS A-46

troubleshooting A-39

verifying device interfaces A-44

verifying status A-40

ASA IPS modules

Deny Connection Inline A-73

Deny Packet Inline A-73

Reset TCP Connection A-73

TCP reset packets A-73

ASDM resetting passwords A-12, A-14

asymmetric traffic and disabling anomaly detection A-22

attack responses and TCP reset 1-2

authenticated NTP 1-29, 1-30, A-18

automatic setup 10-1

automatic upgrade

information required 13-7

troubleshooting A-56

autonegotiation for hardware bypass 3-6, 4-7

auto-upgrade-option command 13-7

B

backing up

configuration A-3

current configuration A-4, A-5

back panel features

IPS-4240 2-3

IPS-4255 2-3

IPS-4260 3-7

IPS 4270-20 4-10

basic setup 10-3

blocking not occurring for signature A-45

Bug Toolkit

described A-1

URL A-1

C

cable management arm

converting 4-33

described 4-32

installing 4-29

cable pinouts

console port 1-37

RJ-45 1-37

RJ-45 to DB-25 1-38

RJ-45 to DB-9 1-38

cannot access sensor A-27

Catalyst software

IDSM-2

enabling full memory tests 8-12

powering off 8-15

powering on 8-15

resetting 8-14

cidDump obtaining information A-96

cisco

default password 11-2

default username 11-2

Cisco.com

accessing software 12-1

downloading software 12-1

IPS software 12-1

software downloads 12-1

Cisco IOS software

IDSM-2

enabling full memory tests 8-13

powering down 8-16

powering up 8-16

resetting 8-14

Cisco IPS software files 13-3

Cisco Security Intelligence Operations

described 12-9

URL 12-9

Cisco Services for IPS

service contract 12-11

supported products 12-11

clear events command 1-31, A-20, A-96

clearing

events A-96

statistics A-82

clear password command A-10, A-15

command and control interface

described 1-5

Ethernet 1-2

list 1-5

commands

auto-upgrade-option 13-7

clear events 1-31, A-20, A-96

clear password A-10, A-15

copy backup-config A-3

copy current-config A-3

copy license-key 12-13

debug module-boot A-70

downgrade 13-10

hw-module module 1 reset A-69

hw-module module slot_number password-reset A-11, A-12

session 11-5, 11-10

setup 10-1, 10-3, 10-7, 10-13, 10-16, 10-20, 10-24

show events A-93

show health A-75

show inventory 5-6, 9-5

show module 1 details A-68

show settings A-17

show statistics A-81

show statistics virtual-sensor A-26, A-81

show tech-support A-75

show version A-79

upgrade 13-3, 13-5

configuration files

backing up A-3

merging A-3

configuration restrictions

alternate TCP reset interface 1-11

inline interface pairs 1-11

inline VLAN pairs 1-11

interfaces 1-10

physical interfaces 1-10

VLAN groups 1-12

configuring

automatic upgrades 13-9

maintenance partition

IDSM-2 (Catalyst software) 13-30

IDSM-2 (Cisco IOS software) 13-34

upgrades 13-4

console port pinouts 1-37

converting cable management arm 4-33

copy backup-config command A-3

copy current-config command A-3

copy license-key command 12-13

correcting time on the sensor 1-31, A-20

creating the service account A-6

cryptographic account

Encryption Software Export Distribution Authorization from 12-2

obtaining 12-2

current configuration back up A-3

D

DC power supply (IPS-4240) 2-10

debug logging enable A-48

debug-module-boot command A-70

defaults

password 11-2

username 11-2

device access issues A-42

Diagnostic Panel

accessing 4-42

component list 4-14

illustration 4-14

indicators 4-14

disabling

anomaly detection A-22

password recovery A-16

disaster recovery A-6

displaying

events A-94

health status A-75

password recovery setting A-17

statistics A-82

tech support information A-76

version A-79

downgrade command 13-10

downgrading sensors 13-10

downloading software 12-1

duplicate IP addresses A-30

E

electrical safety guidelines 1-33

enabling

debug logging A-48

full memory tests

Catalyst software 8-12

Cisco IOS software 8-13

Encryption Software Export Distribution Authorization form

cryptographic account 12-2

described 12-2

ESD environment 1-35

Ethernet port indicators

IPS-4240 2-3

IPS-4255 2-3

IPS-4260 3-8

IPS 4270-20 4-11

event display A-94

Event Store and clearing events 1-31, A-20

event types A-92

examples

ASA failover configuration A-71

expansion card interfaces naming conventions 3-4, 4-5

expansion card slots

IPS-4260 3-20, 3-22

IPS 4270-20 4-43

external product interfaces

issues A-24

troubleshooting A-24

F

fail-over testing 3-5, 4-6

fan indicators (IPS 4270-20) 4-50

fans (IPS 4270-20) 4-50

files

Cisco IPS 13-3

IDSM2 password recovery A-15

finding the serial number 5-6, 9-5

front panel indicators

IPS-4240 2-3

IPS4255 2-3

IPS-4260 3-7

IPS 4270-20 4-9

front panel switches

IPS-4260 3-7

IPS 4270-20 4-9

FTP servers supported 13-2

G

grounding lugs (IPS-4260) 3-16

GRUB menu password recovery A-8

guidelines

electrical safety 1-33

power supplies 1-34

rack configuration 1-33

H

hardware bypass

autonegotiation 3-6, 4-7

configuration restrictions 3-5, 4-7

fail-over 3-5, 4-6

IPS-4260 3-4

IPS 4270-20 3-4, 4-6

link status changes and drops 3-6, 4-8, A-26

proper configuration 3-6, 4-7, A-25

supported configurations 3-4, 4-6

with software bypass 3-4, 4-6

HTTP/HTTPS servers 13-2

hw-module module 1 reset command A-69

hw-module module slot_number password-reset command A-11, A-12

I

IDM

Analysis Engine is busy A-59

will not load A-58

IDS appliances unsupported models 1-17

IDSM-2

command and control port A-66

configuring

maintenance partition (Catalyst software) 13-30

maintenance partition (Cisco IOS software) 13-34

described 1-26

enabling full memory tests

Catalyst software 8-12

Cisco IOS software 8-13

front panel 8-3

hot swapping 8-4, 8-8

initializing 10-20

installing

procedure 8-5

required tools 8-4

system image (Catalyst software) 13-28

system image (Cisco IOS software) 13-30

logging in 11-8

PFC 8-5

powering down

Cisco IOS software 8-16

powering off

Catalyst software 8-15

powering on

Catalyst software 8-15

powering up

Cisco IOS software 8-16

reimaging 13-28

removing 8-10

requirements 8-2

resetting

Catalyst software 8-14

Cisco IOS software 8-14

described 8-13

sessioning 11-8

setup command 10-20

shutdown

button 8-3

command 8-3

described 8-11

slot assignments 8-5

SPAN 1-26

specifications 8-1

status indicator 8-3

supported configurations 8-2, A-63

TCP reset port 8-3, A-68

time sources 1-29, A-18

upgrading

maintenance partition (Catalyst software) 13-38

maintenance partition (Cisco IOS software) 13-38

VACLs 1-26

verifying installation 8-9

IDSM2

installing

system image (Cisco IOS software) 13-29

password recovery A-14

password recovery image file A-15

IDS switch modules unsupported models 1-18

IME time synchronization problems A-61

initializing

AIM-IPS 10-13

AIP-SSC-5 10-6

AIP-SSM 10-16

appliances 10-7

IDSM-2 10-20

NME-IPS 10-24

sensors 10-1, 10-3

user roles 10-1

verifying 10-27

inline interface pair mode

configuration restrictions 1-11

described 1-14

inline VLAN pair mode

configuration restrictions 1-11

described 1-15

supported sensors 1-15

installation preparation 1-32

installer major version 12-5

installer minor version 12-5

installing

AIM-IPS 5-5

AIP-SSC-5 6-2

AIP-SSM 7-3

cable management arm 4-29

fans (IPS 4270-20) 4-50

IPS-4240 2-8

IPS-4255 2-8

IPS-4260 3-16

IPS 4270-20 4-36

license key 12-13

NME-IPS 9-5

sensor license 12-12

system image

AIP-SSM 13-25

IDSM-2 (Catalyst software) 13-28

IDSM-2 (Cisco IOS software) 13-30

IDSM2 (Cisco IOS software) 13-29

IPS-4240 13-14

IPS-4255 13-14

IPS-4260 13-17

IPS 4270-20 13-19

NME-IPS 13-39

interface cards

IPS-4260

10GE card 3-3

2SX card 3-3

4GE card 3-2

installing 3-20

removing 3-20

IPS 4270-20

10GE card 4-4

2SX card 4-4

4GE card 4-3

installing 4-43

removing 4-43

interfaces

alternate TCP reset 1-5

command and control 1-5

configuration restrictions 1-10

described 1-4

port numbers 1-4

sensing 1-5, 1-6

slot numbers 1-4

support (table) 1-6

TCP reset 1-9

VLAN groups 1-5

internal health information (IPS 4270-20) 4-43

introducing

AIM-IPS 1-20

AIP-SSC-5 1-22

AIP-SSM 1-24

IDSM-2 1-26

NME-IPS 1-27

IPS-4240

accessories 2-5

back panel

illustration 2-3

indicators 2-3

described 2-1

features 2-2

front panel

illustration 2-2

indicators 2-3

installing 2-8

installing DC power supply 2-10

installing system image 13-14

introducing 2-1

password recovery A-9

rack mounting 2-6

reimaging 13-14

specifications 2-4

IPS-4255

accessories 2-5

back panel (illustration) 2-3

front panel

illustration 2-2

indicators 2-3

installing 2-8

installing system image 13-14

introducing 2-1

password recovery A-9

rack mounting 2-6

reimaging 13-14

specifications 2-4

IPS-4260

4GE bypass interface card 3-2

accessories kit 3-9

back panel features 3-7

chassis cover

removing 3-19

replacing 3-19

described 3-1

Ethernet port indicators 3-8

expansion card slots 3-20, 3-22

features 3-6

front panel

indicators 3-7

switches 3-7

grounding lugs 3-16

hardware bypass 3-4

installing 3-16

installing interface cards 3-20

installing system image 13-17

interface naming conventions 3-4

network ports 3-2

performance 3-2

power supplies 3-2

power supply indicators 3-8

rack mounting

2-post 3-13

4-post 3-10

reimaging 13-17

removing interface cards 3-20

sensing interfaces 3-2

specifications 3-9

supported interface cards 3-2

IPS 4270-20

4GE bypass interface card 4-2

accessing Diagnostic Panel 4-42

accessories kit 4-16

back panel features 4-10

chassis cover

removing 4-40

replacing 4-40

converting cable management arm 4-33

described 4-1

Diagnostic Panel

described 4-14

illustration 4-14

Ethernet port indicators

described 4-11

illustration 4-11

expansion card slots 4-43

extending from a rack 4-27

fan connector and indicator (illustration) 4-50

fan indicators 4-50

fans 4-50

features 4-8

front panel

indicators 4-9

switches 4-9

front view (illustration) 4-8

hardware bypass 3-4, 4-6

hot-pluggable power supplies 4-45

installation 4-36

installing

cable management arm 4-29

fans 4-50

in a rack 4-18

interface cards 4-43

power supplies 4-45

installing system image 13-19

interface naming conventions 4-5

maximum rack depth 4-17

network ports 4-2

performance 4-2

power supplies

described 4-3

indicators 4-12

rack requirements 4-17

rail system kit

described 4-16

minimum rack depth 4-17

redundant power supplies 4-45

reimaging 13-19

removing

interface cards 4-43

power supplies 4-45

sensing interfaces 4-2

shallow rack installation 4-19

specifications 4-15

switches and indicators (illustration) 4-9

T-15 Torx screwdriver 4-45

IPS appliances

Deny Connection Inline A-73

Deny Packet Inline A-73

Reset TCP Connection A-73

TCP reset packets A-73

IPS modules time synchronization 1-30, A-19

IPS software

available files 12-1

obtaining 12-1

platform-dependent release examples 12-6

IPS software file names

major updates (illustration) 12-4

minor updates (illustration) 12-4

patch releases (illustration) 12-4

service packs (illustration) 12-4

IPv6

SPAN ports 1-13

switches 1-13

L

license key

installation 12-13

trial 12-10

licensing

described 12-10

IPS device serial number 12-10

Licensing pane

configuring 12-12

described 12-10

limitations for concurrent CLI sessions 2-1, 3-1, 4-1, 5-1, 6-1, 7-1, 8-1, 9-1, 11-1

logging in

AIM-IPS 11-5

AIP-SSC-5 11-6

AIP-SSM 11-6

appliances 11-2

IDSM-2 11-8

NME-IPS 11-10

sensors

SSH 11-11

Telnet 11-11

service role 11-2

terminal servers 1-19, 11-3, 13-13

user role 11-1

loose connections and sensors 4-52, A-26

M

maintenance partition

configuring

IDSM-2 (Catalyst software) 13-30

IDSM-2 (Cisco IOS software) 13-34

major updates described 12-3

manual block to bogus host A-45

master blocking sensor not set up properly A-46

merging configuration files A-3

MIBs supported A-21

minor updates described 12-3

modes

IDS 1-1

inline interface pair 1-14

inline VLAN pair 1-15

IPS 1-1

promiscuous 1-12

VLAN Groups 1-15

modules

AIM-IPS

described 1-20

specifications 5-1

AIP-SSC-5

described 1-22

specifications 6-1

AIP-SSM

described 1-24

memory specifications 7-2

specifications 7-1

IDSM-2 1-26, 8-3, 8-4, 8-5, 8-10

NME-IPS

described 1-27

specifications 9-1

N

Network Timing Protocol. See NTP.

NME-IPS

illustration 1-28

initializing 10-24

installing system image 13-39

introducing 1-27

logging in 11-10

reimaging 13-39

restrictions 9-3

session command 11-10

sessioning 11-9, 11-10

setup command 10-24

software requirements 9-2

specifications 9-1

time sources 1-29, A-18

verifying installation 5-6, 9-6

NTP

authenticated 1-29, 1-30, A-18

described 1-28, A-18

incorrect configuration 1-30, A-19

time synchronization 1-28, A-18

unauthenticated 1-29, 1-30, A-18

verifying configuration 1-31

O

obtaining

cryptographic account 12-2

IPS sofware 12-1

P

password recovery

AIM-IPS A-10

AIP-SSC-5 A-10

AIP-SSM A-12

appliances A-8

CLI A-16

described A-8

disabling A-16

GRUB menu A-8

IDSM2 A-14

IPS-4240 A-9

IPS-4255 A-9

NME-IPS A-15

platforms A-8

ROMMON A-9

troubleshooting A-17

verifying A-17

patch releases described 12-3

performance (IPS 4270-20) 4-2

PFC described 8-5

physical connectivity issues A-34

physical interfaces configuration restrictions 1-10

platforms concurrent CLI sessions 2-1, 3-1, 4-1, 5-1, 6-1, 7-1, 8-1, 9-1, 11-1

Policy Feature Card. See PFC.

powering down

IDSM-2 (Cisco IOS software) 8-16

powering off

IDSM-2 (Catalyst software) 8-15

powering on

IDSM-2 (Catalyst software) 8-15

powering up

IDSM-2 (Cisco IOS software) 8-16

power supplies

hot-pluggable (IPS 4270-20) 4-45

IPS 4270-20

installing 4-45

removing 4-45

redundant (IPS 4270-20) 4-45

power supply guidelines 1-34

power supply indicators

IPS-4260 3-8

IPS 4270-20 4-12

preparing for sensor installation 1-32

prerequisites

AIM-IPS 5-2, 9-2

NME-IPS 5-2, 9-2

promiscuous mode

described 1-12

packet flow 1-12

SPAN ports 1-13

VACL capture 1-13

R

rack

airflow requirements 4-17

configuration guidelines 1-33

IPS 4270-20

extension 4-27

installation 4-18

requirements 4-17

space requirements 4-17

rack mounting

IPS-4260

2-post 3-13

4-post 3-10

rail system

maximum rack depth 4-17

minimum rack depth 4-17

rack hole-types (illustration) 4-16

round holes 4-16

square holes 4-16

threaded holes 4-16

rail system kit

cable management arm 4-29, 4-32

contents 4-17

IPS 4270-20 4-16

required tools 4-17

recover command 13-11

recovering

AIP-SSM A-70

application partition image 13-11

recovery partition upgrade 13-6

reimaging

AIM-IPS 13-22

AIP-SSM 13-25

appliances 13-11

described 13-1

IDSM-2 13-28

IPS-4240 13-14

IPS-4255 13-14

IPS-4260 13-17

IPS 4270-20 13-19

NME-IPS 13-39

sensors 12-8, 13-1

removing

AIM-IPS 5-5

AIP-SSC-5 6-5

AIP-SSM 7-5

chassis cover

IPS-4260 3-19

IPS 4270-20 4-40

last applied

service pack 13-10

signature update 13-10

replacing

chassis cover

IPS-4260 3-19

IPS 4270-20 4-40

requirements

AIP-SSC-5 6-1

AIP-SSM 7-2

racks

airflow 4-17

space 4-17

reset not occurring for a signature A-54

resetting

AIP-SSC-5 A-69

AIP-SSM A-69

IDSM-2 8-13

passwords

ASDM A-12, A-14

hw-module command A-11, A-12

resetting the password

AIP-SSC-5 A-11

AIP-SSM A-13

restoring the current configuration A-4, A-5

restrictions

AIM-IPS 5-3

NME-IPS 9-3

RJ-45 cable pinouts 1-37

RJ-45 to DB2-5 cable pinouts 1-38

RJ-45 to DB-9 cable pinouts 1-38

ROMMON

described 13-13

IPS-4240 13-14

IPS-4255 13-14

IPS-4260 13-17

IPS 4270-20 13-17, 13-19

password recovery A-9

remote sensors 13-13

serial console port 13-13

TFTP 13-13

round-trip time. See RTT.

RTT

described 13-13

TFTP limitation 13-13

S

scheduling automatic upgrades 13-9

security

information on Cisco Security Intelligence Operations 12-9

sensing interfaces

described 1-6

interface cards 1-6

modes 1-6

sensors

access problems A-27

AIP-SSC-5 1-22

AIP-SSM 1-24

asymmetric traffic and disabling anomaly detection A-22

capturing traffic 1-1

comprehensive deployment 1-1

Comprehensive Deployment Solutions (illustration) 1-1

corrupted SensorApp configuration A-38

disaster recovery A-6

downgrading 13-10

electrical guidelines 1-33

IDS mode 1-1

incorrect NTP configuration 1-30, A-19

initializing 10-1, 10-3

interface support 1-6

IP address conflicts A-30

IPS mode 1-1

license 12-12

logging in

SSH 11-11

Telnet 11-11

loose connections 4-52, A-26

misconfigured access lists A-30

models 1-17

network topology 1-3

no alerts A-35, A-60

not seeing packets A-37

NTP time synchronization 1-28, A-18

physical connectivity A-34

power supply guidelines 1-34

preparing for installation 1-32

preventive maintenance A-2

process not running A-32

rack configuration guidelines 1-33

recovering the system image 12-8

reimaging 12-8, 13-1

sensing process not running A-32

setup command 10-1, 10-3, 10-7

site guidelines 1-32

supported 1-17

system images 12-8

TCP reset 1-2

time sources 1-28, A-18

troubleshooting software upgrades A-57

unsupported 1-17

upgrading 13-4

serial number and the show inventory command 5-6, 9-5

service account

creating A-6

described A-5

service-module ids-sensor slot/port session command 11-4, 11-9

service packs described 12-3

service role 11-2

session command

AIM-IPS 11-5

AIP-SSC-5 11-6

AIP-SSM 11-6

IDSM-2 11-8

NME-IPS 11-10

sessioning

AIM-IPS 11-5

AIP-SSM 11-6

IDSM-2 11-8

NME-IPS 11-10

setting up terminal servers 1-19, 11-3, 13-13

setup

automatic 10-1

command 10-1, 10-3, 10-7, 10-13, 10-16, 10-20, 10-24

simplified mode 10-1

shallow rack installation (IPS 4270-20) 4-19

show events command A-92, A-93

show health command A-75

show interfaces command A-91

show inventory command 5-6, 9-5

show module 1 details command A-68

show settings command A-17

show statistics command A-81

show statistics virtual-sensor command A-26, A-81

show tech-support command A-75

show version command A-78, A-79

signature/virus update files described 12-4

signature engine update files described 12-4

signatures and no TCP reset A-54

site guidelines 1-32

slot assignments

IDSM-2 8-5

supervisor engines 8-5

SNMP supported MIBs A-21

software bypass

supported configurations 3-4, 4-6

with hardware bypass 3-4, 4-6

software downloads Cisco.com 12-1

software file names

recovery (illustration) 12-5

signature/virus updates (illustration) 12-4

signature engine updates (illustration) 12-5

system image (illustration) 12-5

software release examples

platform-dependent 12-6

platform identifiers 12-7

platform-independent 12-6

software requirements

AIM-IPS 5-2

NME-IPS 9-2

software updates

supported FTP servers 13-2

supported HTTP/HTTPS servers 13-2

SPAN

appliances 1-19

IDSM-2 1-26

port issues A-34

specifications

AIM-IPS 5-1

AIP-SSC-5 6-1

AIP-SSM 7-1

IDSM-2 8-1

IPS-4240 2-4

IPS-4255 2-4

IPS-4260 3-9

IPS 4270-20 4-15

NME-IPS 9-1

subinterface 0 described 1-16

supported

FTP servers 13-2

HTTP/HTTPS servers 13-2

IDSM-2 configurations 8-2, A-63

switch commands for troubleshooting A-63

Switched Port Analyzer. See SPAN.

System Configuration Dialog

described 10-2

example 10-2

system image

installing

IDSM2 (Cisco IOS software) 13-29

IPS-4240 13-14

IPS-4255 13-14

IPS-4260 13-17

system images sensors 12-8

T

T-15 Torx screwdriver (IPS 4270-20) 4-45

TAC

service account A-5

show tech-support command A-75

TCP reset interfaces

conditions 1-10

described 1-9

list 1-10

TCP resets

described 1-2

IDSM-2 port 8-3, A-68

not occurring A-54

terminal server setup 1-19, 11-3, 13-13

testing fail-over 3-5, 4-6

TFTP servers

maximum file size limitation 13-13

RTT 13-13

time and the sensor 1-28, A-18

time correction on the sensor 1-31, A-20

time sources

AIM-IPS 1-29, A-18

AIP-SSM 1-30, A-19

appliances 1-28, A-18

IDSM-2 1-29, A-18

NME-IPS 1-29, A-18

time synchronization (IPS modules) 1-30, A-19

trial license key 12-10

troubleshooting

AIP-SSC-5 reset A-69

AIP-SSM

commands A-68

debugging A-70

failover scenarios A-71

recovering A-70

reset A-69

Analysis Engine busy A-59

applying software updates A-56

ARC

blocking not occurring for signature A-45

device access issues A-42

enabling SSH A-45

inactive state A-41

misconfigured MBS A-46

verifying device interfaces A-44

automatic update A-56

cannot access sensor A-27

cidDump A-96

cidLog messages to syslog A-53

communication A-27

corrupted SensorApp configuration A-38

debug logger zone names (table) A-52

debug logging A-48

Diagnostic Panel (IPS 4270-20) 4-42

disaster recovery A-6

duplicate sensor IP addresses A-30

enabling debug logging A-48

external product interfaces A-24

gathering information A-74

IDM cannot access sensor A-59

IDM will not load A-58

IDSM-2

command and control port A-66

diagnosing problems A-62

not online A-65, A-66

serial cable A-68

status indicator A-64

switch commands A-63

IME time synchronization A-61

IPS modules time drift 1-30, A-19

manual block to bogus host A-45

misconfigured access list A-30

no alerts A-35, A-60

NTP A-54

password recovery A-17

physical connectivity issues A-34

preventive maintenance A-2

reset not occurring for a signature A-54

sensing process not running A-32

sensor events A-92

sensor loose connections 4-52, A-26

sensor not seeing packets A-37

sensor software upgrade A-57

service account A-5

show events command A-92

show interfaces command A-91

show statistics command A-81

show tech-support command A-75, A-77

show version command A-78

software upgrades A-55

SPAN port issue A-34

upgrading to 6.x A-55

verifying Analysis Engine is running A-23

verifying ARC status A-40

U

unassigned VLAN groups described 1-16

unauthenticated NTP 1-29, 1-30, A-18

unsupported sensors 1-17

upgrade command 13-3, 13-5

upgrading

maintenance partition

IDSM-2 (Catalyst software) 13-38

IDSM-2 (Cisco IOS software) 13-38

minimum required version 12-7

recovery partition 13-6, 13-11

to 6.2 12-7

to 6.x A-55

URLs for Cisco Security Intelligence Operations 12-9

using

debug logging A-48

TCP reset interfaces 1-10

V

VACLs and IDSM-2 1-26

verifying

IDSM-2 installation 8-9

NME-IPS installation 5-6, 9-6

NTP configuration 1-31

password recovery A-17

sensor initialization 10-27

sensor setup 10-27

VLAN access control list. See VACL.

VLAN groups

802.1q encapsulation 1-16

configuration restrictions 1-12

deploying 1-16

described 1-15

switches 1-16