Setting Up and Installing Cisco Unity Voice Messaging 3.1(5) on the Cisco ICS 7750 - Installing Additional Software [Cisco ICS 7700 Series Integrated Communication Systems]

Table Of Contents

Installing Additional Software

Installing Adobe Acrobat Reader

Installing Trend Micro ScanMail

Installing VERITAS Backup Exec

Installing McAfee NetShield

Installing Additional Software

This chapter provides the procedures for installing additional software programs for troubleshooting and maintaining Cisco Unity Voice Messaging.

This chapter contains these sections:

•Installing Adobe Acrobat Reader

•Installing Trend Micro ScanMail

•Installing VERITAS Backup Exec

•Installing McAfee NetShield

Note Microsoft Windows Terminal Services is now a supported third-party software application for remote access to Cisco Unity Voice Messaging. Symantec pcAnywhere is no longer required for remote access.

Installing Adobe Acrobat Reader

The Cisco Unity documentation is available on the Documentation and Supplemental Files CD in Adobe Acrobat Portable Document Format (PDF). To view the PDF files, you need to install Adobe Acrobat Reader, which is available on the documentation CD.

Follow the installation instructions in the Adobe Acrobat Readme file.

Installing Trend Micro ScanMail

This application is used to scan Microsoft Exchange mailboxes for computer viruses. Customers must purchase their own copies of this software. Installation of this software is optional.

Follow the manufacturer's instructions to install Trend Micro ScanMail for Microsoft Exchange.

Note that scanning individual mailboxes can slow down the performance of Cisco Unity Voice Messaging.

Caution Do not configure Micro ScanMail to block *.wav file attachments. If these file attachments are blocked, voice messages will be stripped of their recordings.

Installing VERITAS Backup Exec

Veritas Backup Exec 8.6 supports backups that are done over the network. This is the required backup procedure for the Cisco ICS 7750, and Backup Exec is the recommended application for backing up voice messages stored on the SPE for Cisco Unity Voice Messaging

Install Backup Exec on the SPE running Cisco Unity. You must install the Remote Agent for Windows NT/2000 on the network server where the backed-up data is stored.

Customers must purchase their own copies of the software. Follow the manufacturer's instructions to install VERITAS Backup Exec.

Installing McAfee NetShield

The McAfee NetShield software is the only virus protection software for servers that is currently supported on the Cisco Integrated Communications System 7750 (ICS 7750). Even though installing a virus protection software is optional, it is recommended that you install NetShield on the SPE running Cisco Unity.

For information about installing NetShield on the Cisco ICS 7750, refer to Installing and Configuring McAfee NetShield on the Cisco ICS 7750.

Caution Do not configure virus-scanning utilities to block .wav attachments. If .wav attachment files are blocked, voice messages will be stripped of their recordings.

Note Scanning of individual Microsoft Exchange mailboxes for viruses can affect the performance of Cisco Unity Voice Messaging.

	Setting Up and Installing Cisco Unity Voice Messaging 3.1(5) on the Cisco ICS 7750
	Installing Additional Software
Setting Up and Installing Cisco Unity Voice Messaging 3.1(5) on the Cisco ICS 7750 Preface Overview of Cisco Unity Voice Messaging Installation Requirements Setting Up the Cisco ICS 7750 System Setting Up the Microsoft Environment Installing Additional Software Installing and Configuring Cisco Unity Voice Messaging Index	Download this chapter Installing Additional Software Download the complete book Setting Up and Installing Cisco Unity Voice Messaging 3.1(5) on the Cisco ICS 7750 (PDF - 1 MB) Table Of Contents Installing Additional Software Installing Adobe Acrobat Reader Installing Trend Micro ScanMail Installing VERITAS Backup Exec Installing McAfee NetShield Installing Additional Software This chapter provides the procedures for installing additional software programs for troubleshooting and maintaining Cisco Unity Voice Messaging. This chapter contains these sections: •Installing Adobe Acrobat Reader •Installing Trend Micro ScanMail •Installing VERITAS Backup Exec •Installing McAfee NetShield Note Microsoft Windows Terminal Services is now a supported third-party software application for remote access to Cisco Unity Voice Messaging. Symantec pcAnywhere is no longer required for remote access. Installing Adobe Acrobat Reader The Cisco Unity documentation is available on the Documentation and Supplemental Files CD in Adobe Acrobat Portable Document Format (PDF). To view the PDF files, you need to install Adobe Acrobat Reader, which is available on the documentation CD. Follow the installation instructions in the Adobe Acrobat Readme file. Installing Trend Micro ScanMail This application is used to scan Microsoft Exchange mailboxes for computer viruses. Customers must purchase their own copies of this software. Installation of this software is optional. Follow the manufacturer's instructions to install Trend Micro ScanMail for Microsoft Exchange. Note that scanning individual mailboxes can slow down the performance of Cisco Unity Voice Messaging. Caution Do not configure Micro ScanMail to block .wav file attachments. If these file attachments are blocked, voice messages will be stripped of their recordings. Installing VERITAS Backup Exec Veritas Backup Exec 8.6 supports backups that are done over the network. This is the required backup procedure for the Cisco ICS 7750, and Backup Exec is the recommended application for backing up voice messages stored on the SPE for Cisco Unity Voice Messaging Install Backup Exec on the SPE running Cisco Unity. You must install the Remote Agent for Windows NT/2000 on the network server where the backed-up data is stored. Customers must purchase their own copies of the software. Follow the manufacturer's instructions to install VERITAS Backup Exec. Installing McAfee NetShield The McAfee NetShield software is the only virus protection software for servers that is currently supported on the Cisco Integrated Communications System 7750 (ICS 7750). Even though installing a virus protection software is optional, it is recommended that you install NetShield on the SPE running Cisco Unity. For information about installing NetShield on the Cisco ICS 7750, refer to Installing and Configuring McAfee NetShield on the Cisco ICS 7750. Caution* Do not configure virus-scanning utilities to block .wav attachments. If .wav attachment files are blocked, voice messages will be stripped of their recordings. Note Scanning of individual Microsoft Exchange mailboxes for viruses can affect the performance of Cisco Unity Voice Messaging.
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