Table Of Contents
Microsoft Exchange 2000 Installation
Installation Procedures Checklist
Preparing to Install Microsoft Exchange 2000
Stopping FMM Services on the SPEs
Stopping FMM Services on the SPE Running System Manager
Preparing the Active Directory Schema for Exchange 2000
Running ForestPrep
Running DomainPrep
Installing Microsoft Exchange 2000
Installing Microsoft Exchange 2000
Verifying the Microsoft Exchange 2000 Installation
Updating the Active Directory Schema
Finishing the Installation Tasks
Creating Organizational Units in Microsoft Exchange 2000
Restarting Services on the SPE
Checking Services on the SPE for Cisco Unity Voice Mail
Microsoft Exchange 2000 Installation
This chapter describes the procedures for installing Microsoft Exchange 2000 run-time version and configuring the messaging components for Cisco Unity Voice Mail.
This chapter contains these sections:
•
Installation Procedures Checklist
•Preparing to Install Microsoft Exchange 2000
•Installing Microsoft Exchange 2000
•Updating the Active Directory Schema
Installation Procedures Checklist
Table 4-1 summarizes the major steps in installing Microsoft Exchange. For a successful installation, you should perform these steps in order. Use this checklist to help you keep track of the installation tasks.
Preparing to Install Microsoft Exchange 2000
This section describes how to prepare the system for installing Microsoft Exchange 2000 Server on the SPE. It is recommended that you perform the following tasks:
•Stopping FMM Services on the SPEs
•Preparing the Active Directory Schema for Exchange 2000
Stopping FMM Services on the SPEs
It is recommended that you stop Fault Management Module (FMM) services on the SPE running System Manager and on the SPE for Cisco Unity Voice Mail. You will start these services after you install Microsoft Exchange 2000.
Follow these steps to stop FMM services on the SPE for Cisco Unity Voice Mail:
Step 1 Use the monitor, keyboard, and mouse connections to the SPE for Cisco Unity Voice Mail, and log in as the domain administrator.
Step 2 Choose Start > Programs > Administrative Tools > Services.
Step 3 Check whether the DNS Server service has the Startup type set to automatic. If not, right-click the DNS Server service, and change it to automatic.
Step 4 Right-click the following services and stop them:
•FMMServer
•FMMGuardian
Step 5 Close the Services window.
Stopping FMM Services on the SPE Running System Manager
Note If you do not have a monitor, keyboard, and mouse connected to the SPE running System Manager, open a Telnet or Hyperterminal session from the workstation or SPE.
Follow these steps to stop FMM Server and FMM Guardian services on the SPE running System Manager:
Step 1 Choose Start > Run.
Step 2 Enter the following command to open a Telnet session where IP address is the IP address of the SPE running System Manager:
telnet IP address of the SPE running System Manager 5000
Step 3 Enter your login password for this SPE.
Step 4 In the Command screen, enter this command to stop services.
Step 5 Press Enter, and wait for the confirmation message.
Step 6 Enter this command to stop services:
Step 7 Press Enter, and wait for the confirmation message.
Step 8 Enter the exit command to close the Telnet session and minimize the Command screen.
Preparing the Active Directory Schema for Exchange 2000
Before installing Microsoft Exchange 2000 as the first instance in Active Directory, you must modify the Active Directory schema and configuration. Run ForestPrep and DomainPrep to accomplish these changes. These procedures also grant permissions to the first Microsoft Exchange 2000 administrator for the Microsoft Exchange 2000 organization.
Running ForestPrep
Follow these steps to prepare the Active Directory forest:
Step 1 Log in to the domain on the SPE for Cisco Unity Voice Mail.
Step 2 Insert the Cisco Unity Message Store 2000 CD in the CD-ROM drive. If the Autorun window appears, click Exit.
Step 3 Choose Start > Run.
Step 4 Enter this path in the Run dialog box:
d:\setup\i386\setup.exe /forestprep
Tip Enter a space and forward slash (/) before forestprep.
Step 5 Click OK.
Step 6 The Microsoft Exchange 2000 Installation Wizard opens. In the wizard Welcome screen, click Next.
Step 7 In the End-User License screen, click the radio button beside I agree. Click Next.
Step 8 In the Product Identification screen, enter the 25-digit CD key. Click Next.
Tip The software CD key for the Message Store 2000 CD is located on the Software CD Keys card included with the CD set and system key.
Step 9 In the Component Selection screen, ensure that the Action column on the left is set to ForestPrep. Click Next.
Step 10 In the Installation Type screen, choose Create a new Exchange Organization. Click Next.
Step 11 In the Organization Name screen, enter a name for your organization, such as the company name. This is the top of the hierarchy in Exchange. Click Next.
Step 12 In the Exchange 2000 Administrator Account screen, verify that the account listed is the domain administrator account. This account has Exchange administrative rights. Click Next.
Step 13 In the Component Progress screen, monitor the progress of the configuration. This takes approximately 20 to 30 minutes.When the Completing the Microsoft Exchange 2000 Wizard screen appears, click Finish.
Running DomainPrep
The domain preparation procedure makes changes to the Active Directory domain to prepare for Microsoft Exchange 2000, but it does not install Microsoft Exchange. Use the following procedure to prepare the Active Directory domain.
Step 1 Choose Start > Run.
Step 2 Enter this path in the Run dialog box:
d:\setup\i386\setup.exe /domainprep
Tip Enter a space and forward slash (/) before domainprep.
Step 3 Click OK.
Step 4 The Microsoft Exchange 2000 Installation Wizard opens. In the wizard Welcome screen, click Next.
Step 5 In the End-User License screen, click the I agree radio button. Click Next.
Step 6 In the Product Identification screen, enter the 25-digit key. Click Next.
Tip The 25-digit software CD key is on the Software CD Keys card with the set of CDs.
Step 7 In the Component Selection screen, ensure that the Action column on the left is set to DomainPrep. Click Next.
Step 8 A warning might appear that states that this domain is insecure for mail-enabled groups with hidden membership. Click OK.
Figure 4-1 Warning About Security
Step 9 In the Component Progress screen, monitor the progress of the configuration. This takes approximately 1 to 2 minutes. When the Completing the Microsoft Exchange 2000 Wizard screen appears, click Finish.
Installing Microsoft Exchange 2000
This section describes how to install Microsoft Exchange 2000.
Before installing Microsoft Exchange 2000, you need to have done the following:
•Installed Active Directory on the SPE
•Promoted the SPE to domain controller
•Stopped FMM services on the SPE running System Manager and on the SPE for Cisco Unity Voice Mail.
•Prepared the Active Directory Schema for Exchange 2000
This section includes these tasks:
•Installing Microsoft Exchange 2000
•Verifying the Microsoft Exchange 2000 Installation
•Updating the Active Directory Schema
Installing Microsoft Exchange 2000
Follow these steps to install the Microsoft Exchange 2000 Server:
Step 1 Insert the Cisco Unity Message Store 2000 CD in the CD-ROM drive. Cancel out of the Autorun dialog box if it appears.
Step 2 Choose Start > Run.
Step 3 Enter this path in the Run window:
Step 4 Click OK.
Step 5 The Microsoft Exchange 2000 Installation Wizard opens. In the wizard Welcome screen, click Next.
Step 6 In the End-User License screen, click the I agree radio button, and click Next.
Step 7 In the Product Identification screen, enter the 25-digit Message Store 2000 key, and click Next.
Tip The 25-digit software CD key is on the Software CD Keys card with the set of CDs.
Step 8 In the Component Selection screen, make sure that Typical Microsoft Exchange 2000 installation option is selected, including
•Microsoft Exchange Messaging and Collaboration
•Microsoft Exchange System Management Tools
See Figure 4-2. Click Next.
Figure 4-2 Selecting the Microsoft Exchange Components
Step 9 In the Licensing Agreement screen, click the radio button beside I agree that I have read and agree to be bound by the licensing agreements for this product. Click Next.
Step 10 The Component Summary screen appears. Verify that all the entries are correct. To change an entry, click Back. To accept all entries, click Next.
Step 11 In the Component Progress screen, monitor the progress of the installation. It takes about 20 to 30 minutes.When the Microsoft Exchange 2000 installation is complete, click Finish.
Step 12 To have all the changes take effect, you must restart the SPE. Choose Start > Shutdown > Restart, and click OK.
Verifying the Microsoft Exchange 2000 Installation
Follow these steps to verify that the Microsoft Exchange 2000 services are running:
Step 1 When the Log On to Windows dialog box appears, log in as the domain administrator.
Step 2 Choose Start > Programs > Administrative Tools > Services. Check that these Exchange services have started:
•Microsoft Exchange Information Store
•Microsoft Exchange MTA Stacks
•Microsoft Exchange Routing Engine
•Microsoft Exchange System Attendant
Note If these services have not started, right-click each service in the Services window, and choose Start. If these services do not start manually, then follow the procedure in the "Synchronizing the Time Between Computers" section on page 3-27.
Step 3 Close the Services window.
Updating the Active Directory Schema
Before you install Cisco Unity Voice Mail, you must make several changes to the Active Directory. To make these changes, you must be logged in as an administrator who is a member of the Schema Admins group.
Follow these steps to verify that the administrator account is a member of the Schema Admins group.
Step 1 Be sure that you are logged in to the domain using the domain administrator account.
Step 2 Choose Start > Programs > Administrative Tools > Active Directory Users and Computers.
Step 3 From the left pane, click the domain.com name container. Then double-click the Users folder.
Step 4 In the right pane, select your administrator account (Administrator).
Step 5 Right-click, and choose Properties.
Step 6 In the Administrator Properties dialog box, select the Member of tab.
Step 7 Verify that your administrator account is a member of the Schema Admins group, as shown in Figure 4-3. Click OK.
Figure 4-3 Check Membership in the Schema Admins Group
Step 8 Click OK to close Administrator Properties, and then close the Active Directory Users and Computers window.
Note The administrator account that was used to install Active Directory automatically becomes a member of the Schema Admin group.
Step 9 Insert the Cisco Unity Voice Mail Application CD in the CD-ROM drive.
Step 10 Choose Start > Run.
Step 11 Click Browse to locate the ADSchemaSetup folder. Click the folder.
Step 12 Double-click ADSchemaSetup.exe in the folder.
Step 13 Click OK to run the executable file.
Step 14 Double-click United States English to continue.
Step 15 In the Active Directory Schema Setup window, check the Exchange 2000 directory monitor check box.
Step 16 Check the Exchange 2000 Internet Voice Connector check box. Click OK.
Note Microsoft Exchange Internet Voice Connector is required for using the Internet for connecting to other Cisco Unity Voice Mail organizations outside your Exchange organization. It is also required for using Audio Messaging interchange Specification (AMIS) to connect to other vendors' voice-mail systems.
Step 17 A script updates the schema. A message appears when the update is complete. Click OK.
Note Any errors are saved in Idif.log and Idif.err files on the desktop. If these files appear, view them to confirm that the update was successful.
Finishing the Installation Tasks
After you install Microsoft Exchange 2000, two additional tasks remain:
•Creating Organizational Units in Microsoft Exchange 2000
•Restarting Services on the SPE
The first task is optional, but you must restart FMM services on the SPEs.
Creating Organizational Units in Microsoft Exchange 2000
When using Microsoft Exchange 2000, all the users and distribution lists are created and stored in the Users folder in Active Directory. If you want to set up custom organizational units with users and distribution lists in separate organizational units, you must create them now. The organizational units and distribution lists need to be in the same domain, but they do not need to be in the same domain as the Cisco Unity Voice Mail server.
For more information about organizational units, refer to the Active Directory Users and Computers online Help.
You can create a custom mailbox store in Microsoft Exchange 2000. Configure Cisco Unity Voice Mail to use that mailbox store as the default store when you set up Cisco Unity Voice Mail. When subscribers are added by means of Cisco Unity Administrator, they will use the custom mailbox store. Subscribers imported from Microsoft Exchange 2000 or imported using a comma separated values (CSV) file will also use the custom mailbox store.
Restarting Services on the SPE
The installation and configuration of Microsoft Exchange 2000 are complete. Follow these steps to restart the FMM services on the SPE running System Manager.
Note If you do not have a monitor, keyboard and mouse connected to the SPE running System Manager, open a Telnet or Hyperterminal session from the workstation or SPE.
Step 1 Choose Start > Run.
Step 2 Enter the following command to open a Telnet session:
telnet IP address of the SPE running System Manager 5000
Step 3 Enter Y to send your password information to the SPE running System Manager.
Step 4 In the Command Prompt window, enter this command to start services:
Step 5 Press Enter, and wait for the confirmation message.
Step 6 Enter this command to start services:
c:\>net start fmmguardian
Step 7 Press Enter, and wait for the confirmation message.
Step 8 Enter the exit command to close the Telnet session.
Checking Services on the SPE for Cisco Unity Voice Mail
To ensure that the FMM services have started when you restarted the SPE, follow these steps:
Step 1 On the SPE running Cisco Unity, choose Start > Programs > Administrative Tools > Services.
Step 2 Right-click the FMMServer, and choose Start.
Step 3 Right-click the FMMGuardian, and choose Start.
Step 4 Close the Services window.
You have completed the installation and configuration of Microsoft Exchange 2000. Next, you install the additional software needed to support the Cisco Unity Voice Mail system.
