Table Of Contents
Alarm Troubleshooting
2.1 Alarm Index by Default Severity
2.1.1 Critical Alarms (CR)
2.1.2 Major Alarms (MJ)
2.1.3 Minor Alarms (MN)
2.1.4 Not Alarmed (NA) Conditions
2.1.5 Not Reported (NR) Conditions
2.2 Alarms and Conditions Indexed By Alphabetical Entry
2.3 Alarm Logical Objects
2.4 Alarm Index by Logical Object Type
2.5 Trouble Notifications
2.5.1 Alarm Characteristics
2.5.2 Condition Characteristics
2.5.3 Severities
2.5.4 Service Effect
2.5.5 States
2.6 Safety Summary
2.7 Alarm Procedures
2.7.1 AIS
Clear the AIS Condition
2.7.2 AIS-L
Clear the AIS-L Condition
2.7.3 AIS-P
Clear the AIS-P Condition
2.7.4 AIS-V
Clear the AIS-V Condition
2.7.5 ALS
2.7.6 APC-DISABLED
2.7.7 APC-END
2.7.8 APSB
Clear the APSB Alarm
2.7.9 APSCCONNL
2.7.10 APSCDFLTK
Clear the APSCDFLTK Alarm
2.7.11 APSC-IMP
Clear the APSC-IMP Alarm
2.7.12 APSCINCON
Clear the APSCINCON Alarm
2.7.13 APSCM
Clear the APSCM Alarm
2.7.14 APSCNMIS
Clear the APSCNMIS Alarm
2.7.15 APSIMP
Clear the APSIMP Alarm
2.7.16 APS-INV-PRIM
2.7.17 APSMM
Clear the APSMM Alarm
2.7.18 APS-PRIM-FAC
2.7.19 APS-PRIM-SEC-MISM
2.7.20 AS-CMD
Clear the AS-CMD Condition
2.7.21 AS-MT
Clear the AS-MT Condition
2.7.22 AS-MT-OOG
Clear the AS-MT-OOG Alarm
2.7.23 AUD-LOG-LOSS
Clear the AUD-LOG-LOSS Condition
2.7.24 AUD-LOG-LOW
2.7.25 AU-LOF
2.7.26 AUTOLSROFF
2.7.27 AUTORESET
Clear the AUTORESET Alarm
2.7.28 AUTOSW-AIS
Clear the AUTOSW-AIS Condition
2.7.29 AUTOSW-LOP (STSMON)
Clear the AUTOSW-LOP (STSMON) Condition
2.7.30 AUTOSW-LOP (VT-MON)
Clear the AUTOSW-LOP (VT-MON) Condition
2.7.31 AUTOSW-PDI
Clear the AUTOSW-PDI Condition
2.7.32 AUTOSW-SDBER
Clear the AUTOSW-SDBER Condition
2.7.33 AUTOSW-SFBER
Clear the AUTOSW-SFBER Condition
2.7.34 AUTOSW-UNEQ
Clear the AUTOSW-UNEQ (STSMON) Condition
2.7.35 BAT-FAIL
Clear the BAT-FAIL Alarm
2.7.36 BKUPMEMP
Clear the BKUPMEMP Alarm
2.7.37 BLSROSYNC
Clear the BLSROSYNC Alarm
2.7.38 CARLOSS (E100T)
2.7.39 CARLOSS (EQPT)
Clear the CARLOSS (EQPT) Alarm
2.7.40 CARLOSS (G1000)
Clear the CARLOSS (G1000) Alarm
2.7.41 CARLOSS (GIGE)
2.7.42 CLDRESTART
Clear the CLDRESTART Condition
2.7.43 COMIOXC
Clear the COMIOXC Alarm
2.7.44 COMM-FAIL
Clear the COMM-FAIL Alarm
2.7.45 CONTBUS-A-18
Clear the CONTBUS-A-18 Alarm
2.7.46 CONTBUS-B-18
Clear the CONTBUS-B-18 Alarm
2.7.47 CONTBUS-IO-A
Clear the CONTBUS-IO-A Alarm
2.7.48 CONTBUS-IO-B
Clear the CONTBUS-IO-B Alarm
2.7.49 CTNEQPT-MISMATCH
2.7.50 CTNEQPT-PBPROT
Clear the CTNEQPT-PBPROT Alarm
2.7.51 CTNEQPT-PBWORK
Clear the CTNEQPT-PBWORK Alarm
2.7.52 DATAFLT
Clear the DATAFLT Alarm
2.7.53 DBOSYNC
Clear the DBOSYNC Alarm
2.7.54 DS3-MISM
Clear the DS3-MISM Condition
2.7.55 DUP-IPADDR
Clear the DUP-IPADDR Alarm
2.7.56 DUP-NODENAME
Clear the DUP-NODENAME Alarm
2.7.57 EHIBATVG
Clear the EHIBATVG Alarm
2.7.58 ELWBATVG
Clear the ELWBATVG Alarm
2.7.59 ENCAP-MISMATCH-P
2.7.60 EOC
Clear the EOC Alarm
2.7.61 EOC-L
Clear the EOC-L Alarm
2.7.62 EQPT
Clear the EQPT Alarm
2.7.63 EQPT-BOOT
2.7.64 EQPT-DIAG
Clear the EQPT-DIAG Alarm
2.7.65 EQPT-HITEMP
2.7.66 EQPT-MISS
Clear the EQPT-MISS Alarm
2.7.67 ERFI-P-CONN
2.7.68 ERFI-P-PAYLD
2.7.69 ERFI-P-SRVR
2.7.70 ERROR-CONFIG
2.7.71 ETH-LINKLOSS
Clear the ETH-LINKLOSS Condition
2.7.72 E-W-MISMATCH
Clear the E-W-MISMATCH Alarm with a Physical Switch
Clear the E-W-MISMATCH Alarm in CTC
2.7.73 EXCCOL
Clear the EXCCOL Alarm
2.7.74 EXERCISE-RING-FAIL
Clear the EXERCISE-RING-FAIL Condition
2.7.75 EXERCISE-RING-REQ
2.7.76 EXERCISE-SPAN-FAIL
Clear the EXERCISE-SPAN-FAIL Condition
2.7.77 EXERCISING-RING
2.7.78 EXT
Clear the EXT Alarm
2.7.79 EXTRA-TRAF-PREEMPT
Clear the EXTRA-TRAF-PREEMPT Alarm
2.7.80 FAILTOSW
Clear the FAILTOSW Condition
2.7.81 FAILTOSW-PATH
Clear the FAILTOSW-PATH Alarm in a Path Protection Configuration
2.7.82 FAILTOSWR
Clear the FAILTOSWR Condition in a BLSR Configuration
2.7.83 FAILTOSWS
Clear the FAILTOSWS Condition
2.7.84 FAN
Clear the FAN Alarm
2.7.85 FANDEGRADE
Clear the FANDEGRADE Alarm
2.7.86 FE-AIS
Clear the FE-AIS Condition
2.7.87 FEC-MISM
2.7.88 FE-DS1-MULTLOS
Clear the FE-DS1-MULTLOS Condition
2.7.89 FE-DS1-NSA
Clear the FE-DS1-NSA Condition
2.7.90 FE-DS1-SA
Clear the FE-DS1-SA Condition
2.7.91 FE-DS1-SNGLLOS
Clear the FE-DS1-SNGLLOS Condition
2.7.92 FE-DS3-NSA
Clear the FE-DS3-NSA Condition
2.7.93 FE-DS3-SA
Clear the FE-DS3-SA Condition
2.7.94 FE-EQPT-NSA
Clear the FE-EQPT-NSA Condition
2.7.95 FE-EXERCISING-RING
2.7.96 FE-FRCDWKSWBK-SPAN
Clear the FE-FRCDWKSWBK-SPAN Condition
2.7.97 FE-FRCDWKSWPR-RING
Clear the FE-FRCDWKSWPR-RING Condition
2.7.98 FE-FRCDWKSWPR-SPAN
Clear the FE-FRCDWKSWPR-SPAN Condition
2.7.99 FE-IDLE
Clear the FE-IDLE Condition
2.7.100 FE-LOCKOUTOFPR-ALL
2.7.101 FE-LOCKOUTOFPR-SPAN
Clear the FE-LOCKOUTOFPR-SPAN Condition
2.7.102 FE-LOF
Clear the FE-LOF Condition
2.7.103 FE-LOS
Clear the FE-LOS Condition
2.7.104 FE-MANWKSWBK-SPAN
Clear the FE-MANWKSWBK-SPAN Condition
2.7.105 FE-MANWKSWPR-RING
Clear the FE-MANWKSWPR-RING Condition
2.7.106 FE-MANWKSWPR-SPAN
Clear the FE-MANWKSWPR-SPAN Condition
2.7.107 FEPRLF
Clear the FEPRLF Alarm on a BLSR
2.7.108 FORCED-REQ
Clear the FORCED-REQ Condition
2.7.109 FORCED-REQ-RING
Clear the FORCED-REQ-RING Condition
2.7.110 FORCED-REQ-SPAN
Clear the FORCED-REQ-SPAN Condition
2.7.111 FRCDSWTOINT
2.7.112 FRCDSWTOPRI
2.7.113 FRCDSWTOSEC
2.7.114 FRCDSWTOTHIRD
2.7.115 FRNGSYNC
Clear the FRNGSYNC Condition
2.7.116 FSTSYNC
2.7.117 FULLPASSTHR-BI
Clear the FULLPASSTHR-BI Condition
2.7.118 GFP-LFD
2.7.119 GFP-UP-MISMATCH
2.7.120 HELLO
2.7.121 HIBATVG
Clear the HIBATVG Alarm
2.7.122 HI-LASERBIAS
2.7.123 HI-LASERTEMP
2.7.124 HI-RXPOWER
2.7.125 HITEMP
Clear the HITEMP Alarm
2.7.126 HI-TXPOWER
2.7.127 HLDOVRSYNC
Clear the HLDOVRSYNC Alarm
2.7.128 I-HITEMP
Clear the I-HITEMP Alarm
2.7.129 IMPROPRMVL
Clear the IMPROPRMVL (EQPT) Alarm
2.7.130 INC-ISD
2.7.131 INHSWPR
Clear the INHSWPR Condition
2.7.132 INHSWWKG
Clear the INHSWWKG Condition
2.7.133 INTRUSION-PSWD
Clear the INTRUSION-PSWD Condition
2.7.134 INVMACADR
2.7.135 IOSCFGCOPY
2.7.136 KB-PASSTHR
Clear the KB-PASSTHR Condition
2.7.137 KBYTE-APS-CHANNEL-FAILURE
Clear the KBYTE-APS-CHANNEL-FAILURE Alarm
2.7.138 LAN-POL-REV
2.7.139 LASEREOL
2.7.140 LCAS-CRC
2.7.141 LCAS-RX-FAIL
2.7.142 LCAS-TX-ADD
2.7.143 LCAS-TX-DNU
2.7.144 LKOUTPR-S
Clear the LKOUTPR-S Condition
2.7.145 LOCKOUTOFPR
2.7.146 LOCKOUT-REQ
Clear the LOCKOUT-REQ Condition
2.7.147 LOCKOUT-REQ-RING
2.7.148 LOF (BITS)
Clear the LOF (BITS) Alarm
2.7.149 LOF (DS1)
Clear the LOF (DS1) Alarm
2.7.150 LOF (DS3)
Clear the LOF (DS3) Alarm
2.7.151 LOF (OCN)
Clear the LOF (OCN) Alarm
2.7.152 LO-LASERTEMP
2.7.153 LOM
2.7.154 LOP-P
Clear the LOP-P Alarm
2.7.155 LOP-V
Clear the LOP-V Alarm
2.7.156 LO-RXPOWER
2.7.157 LOS (BITS)
Clear the LOS (BITS) Alarm
2.7.158 LOS (DS1)
Clear the LOS (DS1) Alarm
2.7.159 LOS (DS3)
Clear the LOS (DS3) Alarm
2.7.160 LOS (OCN)
Clear the LOS (OCN) Alarm
2.7.161 LO-TXPOWER
2.7.162 LPBKCRS
Clear the LPBKCRS Condition
2.7.163 LPBKDS1FEAC
2.7.164 LPBKDS1FEAC-CMD
2.7.165 LPBKDS3FEAC
2.7.166 LPBKDS3FEAC -CMD
2.7.167 LPBKFACILITY (DS1, DS3)
Clear the LPBKFACILITY (DS1, DS3) Condition
2.7.168 LPBKFACILITY (G1000)
Clear the LPBKFACILITY (G1000) Condition
2.7.169 LPBKFACILITY (OCN)
Clear the LPBKFACILITY (OCN) Condition
2.7.170 LPBKPAYLOAD
2.7.171 LPBKTERMINAL (DS1, DS3)
Clear the LPBKTERMINAL (DS1, DS3) Condition
2.7.172 LPBKTERMINAL (GIGE)
2.7.173 LPBKTERMINAL (G1000)
Clear the LPBKTERMINAL (G1000) Condition
2.7.174 LPBKTERMINAL (OCN)
Clear the LPBKTERMINAL (OCN) Condition
2.7.175 LWBATVG
Clear the LWBATVG Alarm
2.7.176 MAN-REQ
Clear the MAN-REQ Condition
2.7.177 MAN-REQ-RING
2.7.178 MANRESET
2.7.179 MANSWTOINT
2.7.180 MANSWTOPRI
2.7.181 MANSWTOSEC
2.7.182 MANSWTOTHIRD
2.7.183 MANUAL-REQ-RING
Clear the MANUAL-REQ-RING Condition
2.7.184 MANUAL-REQ-SPAN
Clear the MANUAL-REQ-SPAN Condition
2.7.185 MEA (EQPT)
Clear the MEA (EQPT) Alarm
2.7.186 MEA (FAN)
Clear the MEA (FAN) Alarm
2.7.187 MEM-GONE
2.7.188 MEM-LOW
2.7.189 MFGMEM
Clear the MFGMEM Alarm
2.7.190 NO-CONFIG
2.7.191 NOT-AUTHENTICATED
2.7.192 OOU-TPT
Clear the OOT-TPT Condition
2.7.193 OPTNTWMIS
2.7.194 PDI-P
Clear the PDI-P Condition
2.7.195 PEER-NORESPONSE
Clear the PEER-NORESPONSE Alarm
2.7.196 PLM-P
Clear the PLM-P Alarm
2.7.197 PLM-V
Clear the PLM-V Alarm
2.7.198 PRC-DUPID
Clear the PRC-DUPID Alarm
2.7.199 PROTNA
Clear the PROTNA Alarm
2.7.200 PWR-FAIL-A
Clear the PWR-FAIL-A Alarm
2.7.201 PWR-FAIL-B
Clear the PWR-FAIL-B Alarm
2.7.202 PWR-FAIL-RET-A
Clear the PWR-FAIL-RET-A Alarm:
2.7.203 PWR-FAIL-RET-B
Clear the PWR-FAIL-RET-A Alarm
2.7.204 RAI
Clear the RAI Condition
2.7.205 RCVR-MISS
Clear the RCVR-MISS Alarm
2.7.206 RFI-L
Clear the RFI-L Condition
2.7.207 RFI-P
Clear the RFI-P Condition
2.7.208 RFI-V
Clear the RFI-V Condition
2.7.209 RING-ID-MIS
2.7.210 RING-MISMATCH
Clear the RING-MISMATCH Alarm
2.7.211 RING-SW-EAST
2.7.212 RING-SW-WEST
2.7.213 RUNCFG-SAVENEED
2.7.214 SD (DS1, DS3)
Clear the SD (DS1, DS3) Condition
2.7.215 SD-L
Clear the SD-L Condition
2.7.216 SD-P
Clear the SD-P Condition
2.7.217 SD-V
Clear the SD-V Condition
2.7.218 SF (DS1, DS3)
Clear the SF (DS1, DS3) Condition
2.7.219 SF-L
Clear the SF-L Condition
2.7.220 SF-P
Clear the SF-P Condition
2.7.221 SF-V
2.7.222 SFTWDOWN
2.7.223 SNTP-HOST
Clear the SNTP-HOST Alarm
2.7.224 SPAN-SW-EAST
2.7.225 SPAN-SW-WEST
2.7.226 SQUELCH
Clear the SQUELCH Condition
2.7.227 SQUELCHED
2.7.228 SQM
Clear the SQM Alarm
2.7.229 SSM-DUS
2.7.230 SSM-FAIL
Clear the SSM-FAIL Alarm
2.7.231 SSM-OFF
Clear the SSM-OFF Condition
2.7.232 SSM-PRS
2.7.233 SSM-RES
2.7.234 SSM-SMC
2.7.235 SSM-ST2
2.7.236 SSM-ST3
2.7.237 SSM-ST3E
2.7.238 SSM-ST4
2.7.239 SSM-STU
Clear the SSM-STU Condition
2.7.240 SSM-TNC
2.7.241 SWMTXMOD
Clear the SWMTXMOD Alarm
2.7.242 SWTOPRI
2.7.243 SWTOSEC
Clear the SWTOSEC Condition
2.7.244 SWTOTHIRD
Clear the SWTOTHIRD Condition
2.7.245 SYNC-FREQ
Clear the SYNC-FREQ Condition
2.7.246 SYNCPRI
Clear the SYNCPRI Alarm
2.7.247 SYNCSEC
Clear the SYNCSEC Alarm
2.7.248 SYNCTHIRD
Clear the SYNCTHIRD Alarm
2.7.249 SYSBOOT
2.7.250 TIM
Clear the TIM Alarm
2.7.251 TIM-MON
2.7.252 TIM-P
Clear the TIM-P Alarm
2.7.253 TIM-V
Clear the TIM-V Alarm
2.7.254 TPTFAIL (G1000)
Clear the TPTFAIL (G1000) Alarm
2.7.255 TRMT
Clear the TRMT Alarm
2.7.256 TRMT-MISS
Clear the TRMT-MISS Alarm
2.7.257 TX-AIS
Clear the TX-AIS Condition
2.7.258 TX-RAI
Clear the TX-RAI Condition
2.7.259 UNEQ-P
Clear the UNEQ-P Alarm
2.7.260 UNEQ-V
Clear the UNEQ-V Alarm
2.7.261 VCG-DEG
Clear the VCG-DEG Condition
2.7.262 VCG-DOWN
Clear the VCG-DOWN Condition
2.7.263 WKSWPR
Clear the WKSWPR Condition
2.7.264 WTR
2.8 XTC Line Alarms
2.9 ONS 15327 Traffic Card LED Activity
2.9.1 Typical ONS 15327 Traffic Card LED Activity After Insertion
2.9.2 Typical ONS 15327 Traffic Card LED Activity During Reset
2.9.3 Typical ONS 15327 Cross-Connect LED Activity During Side Switch
2.10 Frequently Used Alarm Troubleshooting Procedures
2.10.1 Node and Ring Identification, Change, Visibility, and Termination
Identify an ONS 15327 BLSR Ring Name or Node ID Number
Change an ONS 15327 BLSR Ring Name
Change an ONS 15327 BLSR Node ID Number
Verify ONS 15327 Node Visibility for Other Nodes
2.10.2 Protection Switching, Lock Initiation, and Clearing
Initiate a 1+1 Protection Port Force Switch Command
Initiate a 1+1 Protection Port Manual Switch Command
Clear a 1+1 Protection Port Force or Manual Switch Command
Initiate a Card or Port Lock On Command
Initiate a Card or Port Lock Out Command
Clear a Card or Port Lock On or Lock Out Command
Initiate a 1:1 Card Switch Command
Initiate a Force Switch for All Circuits on a Path Protection Span
Initiate a Manual Switch for All Circuits on a Path Protection Span
Initiate a Lock-Out-of-Protect Switch for All Circuits on a Path Protection Span
Clear a Path Protection Span External Switching Command
Initiate a Force Ring Switch on a BLSR
Initiate a Manual Ring Switch on a BLSR
Initiate a Lockout on a BLSR Protect Span
Initiate an Exercise Ring Switch on a BLSR
Clear a BLSR External Switching Command
2.10.3 CTC Card Resetting and Switching
Reset a Traffic Card in CTC
Reset an Active XTC and Activate the Standby Card
Side Switch the Active and Standby XTC Cross-Connect Cards
2.10.4 Physical Card Reseating, Resetting, and Replacement
Remove and Reinsert (Reseat) the Standby XTC Card
Remove and Reinsert (Reseat) a Card
Physically Replace a Card
2.10.5 Generic Signal and Circuit Procedures
Verify the Signal BER Threshold Level
Delete a Circuit
Verify or Create Node SDCC Terminations
Clear an OC-N Card Facility or Terminal Loopback Circuit
Clear an OC-N Card XC Loopback Circuit
Clear an XTC DS-1 or DS-3 Loopback Circuit
Clear a G1000 Card Loopback
Clear an Ethernet Card Loopback Circuit
2.10.6 Air Filter and Fan Procedures
Inspect, Clean, and Replace the Reusable Air Filter
Remove and Reinsert a Fan-Tray Assembly
Replace the Fan-Tray Assembly
2.10.7 Chassis Replacement Procedure
Alarm Troubleshooting
Note 
The terms "Unidirectional Path Switched Ring" and "UPSR" may appear in Cisco literature. These terms do not refer to using Cisco ONS 15xxx products in a unidirectional path switched ring configuration. Rather, these terms, as well as "Path Protected Mesh Network" and "PPMN," refer generally to Cisco's path protection feature, which may be used in any topological network configuration. Cisco does not recommend using its path protection feature in any particular topological network configuration.
This chapter gives a description, severity, and troubleshooting procedure for each commonly encountered Cisco ONS 15327 alarm and condition. Tables 2-1 through 2-5 provide lists of ONS 15327 alarms organized by severity. Table 2-6 provides a list of alarms organized alphabetically. Table 2-7 gives definitions of all ONS 15327 alarm logical objects, which are the basis of the alarm profile list in Table 2-8. For a comprehensive list of all conditions, refer to the Cisco ONS SONET TL1 Command Guide.
An alarm's troubleshooting procedure applies to both the Cisco Transport Controller (CTC) and TL1 version of that alarm. If the troubleshooting procedure does not clear the alarm, log into the Cisco Technical Support Website at http://www.cisco.com/techsupport for more information or call the Cisco Technical Assistance Center (1-800-553-2447).
More information about alarm profile modification and downloads are located in the Cisco ONS 15327 Procedure Guide.
2.1 Alarm Index by Default Severity
The following tables group alarms and conditions by their default severities in the ONS 15327 system. These severities are the same whether they are reported in the CTC Alarms window severity (SEV) column or in TL1.
Note The CTC default alarm profile contains some alarms or conditions which are not currently implemented but are reserved for future use.
Note The CTC default alarm profile in some cases contains two severities for one alarm (for example, MJ/MN). The ONS 15327 platform default severity comes first (in this example, MJ), but the alarm can be demoted to the second severity in the presence of a higher-ranking alarm. This is in accordance with Telcordia GR-474-CORE.
2.1.1 Critical Alarms (CR)
Table 2-1 alphabetically lists ONS 15327 Critical alarms.
2.1.2 Major Alarms (MJ)
Table 2-2 alphabetically lists ONS 15327 Major alarms.
2.1.3 Minor Alarms (MN)
Table 2-3 alphabetically lists ONS 15327 Minor alarms.
2.1.4 Not Alarmed (NA) Conditions
Table 2-4 alphabetically lists ONS 15327 Not Alarmed conditions.
2.1.5 Not Reported (NR) Conditions
Table 2-5 alphabetically lists ONS 15327 Not Reported conditions.
2.2 Alarms and Conditions Indexed By Alphabetical Entry
Table 2-6 alphabetically lists all ONS 15327 alarms and conditions.
2.3 Alarm Logical Objects
The CTC alarm profile list organizes all alarms and conditions according to the logical objects they are raised against. These logical objects represent physical objects such as cards, logical objects such as circuits, or transport and signal monitoring entities such as the SONET overhead bits. One alarm might appear in multiple entries when it can be raised against multiple objects. For example, the loss of signal (LOS) alarm can be raised against the optical signal (OC-N) or the optical transport layer overhead (OTN) as well as other objects. Therefore, both OCN:LOS and OTN:LOS appear in the list (as well as the other objects).
Alarm profile list objects are defined in Table 2-7.
Note Alarm logical object names can appear as abbreviated versions of standard terms used in the system and the documentation. For example, the "OCN" logical object refers to the OC-N signal. Logical object names or industry-standard terms are used within the entries as appropriate.
Table 2-7 Alarm Logical Object Definitions
Logical Object
|
Definition
|
BITS
|
Building integrated timing supply incoming references (BITS-1, BITS-2).
|
BPLANE
|
The backplane object (not used in ONS 15327).
|
ENVALRM
|
An environmental alarm port.
|
EQPT
|
A card, its physical objects, and logical objects as they are located in any of the eight noncommon card slots. The EQPT object is used for alarms that refer to the card itself and all other objects on the card including ports, lines, synchronous transport signal (STS), and virtual tributary (VT).
|
EXT-SREF
|
BITS outgoing references (SYNC-BITS1, SYNC-BITS2).
|
FAN
|
Fan-tray assembly.
|
G1000
|
G1000-2 card.
|
NE
|
The entire network element.
|
NE-SREF
|
The timing status of the NE.
|
OCN
|
An OC-N line on an OC-N card.
|
PWR
|
The node power supply.
|
STSMON
|
STS alarm detection at the monitor point (upstream from the cross-connect).
|
STSTERM
|
STS alarm detection at termination (downstream from the cross-connect).
|
2.4 Alarm Index by Logical Object Type
Table 2-8 lists all ONS 15327 Release 5.0 alarms and logical objects as they are given in the system alarm profile. The list entries are organized by logical object name and then by alarm or condition name. Each entry contains a page number that refers to an alarm description in this chapter. Where appropriate, the alarm entries also contain troubleshooting procedures.
Note In a mixed network containing different types of nodes (such as ONS 15327, ONS 15454, and ONS 15600), the initially displayed alarm list in the Provisioning > Alarm Profiles > Alarm Profile Editor tab lists all conditions applicable to all nodes in the network. However, when you load the default severity profile from a node, only applicable alarms will display severity levels. Nonapplicable alarms can display "use default" or "unset."
Note In some cases this list does not follow alphabetical order, but it does reflect the order shown in CTC.
2.5 Trouble Notifications
The ONS 15327 system reports trouble by utilizing standard alarm and condition characteristics, standard severities following the rules in Telcordia GR-253, and graphical user interface (GUI) state indicators.These notifications are described in the following paragraphs.
The ONS 15327 uses standard Telcordia categories to characterize levels of trouble. The system reports trouble notifications as alarms and status; it reports descriptive notifications (if configured to do so) as conditions in the CTC Alarms window. Alarms typically signify a problem that the user needs to remedy, such as a loss of signal. Conditions do not necessarily require troubleshooting.
2.5.1 Alarm Characteristics
The ONS 15327 uses standard alarm entities to identify what is causing trouble. All alarms originate from hardware, software, environment, or operator-originated problems whether or not they affect service. Current alarms for the network, CTC session, node, or card are listed in the Alarms tab. (In addition, cleared alarms are also found in the History tab.)
2.5.2 Condition Characteristics
Conditions include any problem detected on an ONS 15327 shelf. They can include standing or transient notifications. A snapshot of all raised and standing conditions on the network, node, or card can be retrieved in the CTC Conditions window or using TL1's set of RTRV-COND commands. (In addition, some but not all cleared conditions are also found in the History tab.)
For a comprehensive list of all conditions, refer to the Cisco ONS SONET TL1 Command Guide.
2.5.3 Severities
The ONS 15327 uses Telcordia-devised standard severities for alarms and conditions: Critical (CR), Major (MJ), Minor (MN), Not Alarmed (NA), and Not Reported (NR). These are described below:
•A Critical alarm generally indicates severe, service-affecting trouble that needs immediate correction. Loss of traffic on an STS-1, which can hold 28 DS-1 circuits, would be a Critical (CR), Service-Affecting (SA) alarm.
•A Major (MJ) alarm is a serious alarm, but the trouble has less impact on the network. For example, loss of traffic on more than five DS-1 circuits is Critical, but loss of traffic on one to five DS-1 circuits is Major (MJ).
•Minor (MN) alarms generally are those that do not affect service. For example, the APS byte failure (APSB) alarm indicates that line terminating equipment detects a byte failure on the signal that could prevent traffic from properly executing a traffic switch.
•Not Alarmed (NA) conditions are information indicators, such as for a free-run (FRNGSYNC) state or a forced-switch-to-primary (FRCSWTOPRI) event. They might or might not require troubleshooting, as indicated in the entries.
•Not Reported (NR) conditions occur as a secondary result of another event. For example, the alarm indication signal (AIS), with severity NR, is inserted by a downstream node when an LOS (CR or MJ) alarm occurs upstream. These conditions do not in themselves require troubleshooting, but are to be expected in the presence of primary alarms.
All alarm, condition, and unreported event severities listed in this manual are default profile settings. However in situations when traffic is not lost, such as when the alarm occurs on protected ports or circuits, alarms having Critical (CR) or Major (MJ) default severities can be demoted to lower severities such as Minor (MN) or Non-Service Affecting (NSA) as defined in Telcordia GR-474.
Severities can also be customized for an entire network or for single nodes, from the network level down to the port level by changing or downloading customized alarm profiles. These custom severities are subject to the standard severity-demoting rules given in Telcordia GR-474. Procedures for customizing alarm severities are located in the "Manage Alarms" chapter of the Cisco ONS 15327 Procedure Guide.
2.5.4 Service Effect
Service-Affecting (SA) alarms—those that interrupt service—might be Critical (CR), Major (MJ), or Minor (MN) severity alarms. In some cases the severity of an alarm might not correspond to its service effect. Non-Service Affecting (NSA) alarms always have a Minor (MN) default severity.
2.5.5 States
The Alarms or History tab state (ST) columns indicate the disposition of the alarm or condition as follows:
•A raised (R) event is one that is active.
•A cleared (C) event is one that is no longer active.
•A transient (T) event is one that is automatically raised and cleared in CTC during system changes such as user login, logout, loss of connection to node view, etc. Transient events do not require user action.
Note Transient events are not defined in this documentation release.
2.6 Safety Summary
This section covers safety considerations designed to ensure safe operation of the ONS 15327. Personnel should not perform any procedures in this chapter unless they understand all safety precautions, practices, and warnings for the system equipment. Some troubleshooting procedures require installation or removal of cards; in these instances users should pay close attention to the following caution.
Caution Hazardous voltage or energy could be present when the system is operating. Use caution when removing or installing cards.
Warning Invisible laser radiation could be emitted from the end of the unterminated fiber cable or connector. Do not stare into the beam directly with optical instruments. Viewing the laser output with certain optical instruments (for example, eye loupes, magnifiers, and microscopes) within a distance of 100 mm could pose an eye hazard. Statement 1056
Warning Use of controls, adjustments, or performing procedures other than those specified may result in hazardous radiation exposure. Statement 1057
Warning Class 1 laser product. Statement 1008
Warning Do not reach into a vacant slot or chassis while you install or remove a module or a fan. Exposed circuitry could constitute an energy hazard. Statement 206
Warning The power supply circuitry for the equipment can constitute an energy hazard. Before you install or replace the equipment, remove all jewelry (including rings, necklaces, and watches). Metal objects can come into contact with exposed power supply wiring or circuitry inside the DSLAM equipment. This could cause the metal objects to heat up and cause serious burns or weld the metal object to the equipment. Statement 207
2.7 Alarm Procedures
This section list alarms alphabetically and includes some conditions commonly encountered when troubleshooting alarms. The severity, description, and troubleshooting procedure accompany each alarm and condition.
Note When you check the status of alarms for cards, ensure that the alarm filter icon in the lower right corner is not indented. When you are done checking for alarms, click the alarm filter icon again to turn filtering back on. For more information about alarm filtering, refer to the "Manage Alarms" chapter in the Cisco ONS 15327 Procedure Guide.
Note When checking alarms, ensure that alarm suppression is not enabled on the card or port. For more information about alarm suppression, see the "Manage Alarms" chapter in the Cisco ONS 15327 Procedure Guide.
2.7.1 AIS
•Default Severity: Not Reported (NR), Non-Service Affecting (NSA)
•Logical Object: BITS
The Alarm Indication Signal (AIS) condition indicates that this node is detecting an AIS in the incoming signal SONET overhead.
Generally, any AIS is a special SONET signal that communicates to the receiving node when the transmit node does not send a valid signal. AIS is not considered an error. It is raised by the receiving node on each input when the node sees the AIS instead of a real signal. In most cases when this condition is raised, an upstream node is raising an alarm to indicate a signal failure; all nodes downstream from it only raise some type of AIS. This condition clears when you resolved the problem on the upstream node.
Clear the AIS Condition
Step 1 Determine whether there are alarms on the upstream nodes and equipment, especially the "LOS (OCN)" alarm on page 2-95, or out-of-service (OOS,MT or OOS,DSBLD) ports.
Step 2 Clear the upstream alarms using the applicable procedures in this chapter.
Step 3 If the condition does not clear, log into the Technical Support Website at http://www.cisco.com/techsupport for more information or call Cisco Technical Support (1-800-553-2447).
2.7.2 AIS-L
•Default Severity: Not Reported (NR), Non-Service Affecting (NSA)
•Logical Object: OCN
The AIS Line condition indicates that this node is detecting line-level AIS in the incoming signal. This alarm is secondary to another alarm occurring simultaneously in an upstream node.
Generally, any AIS is a special SONET signal that communicates to the receiving node when the transmit node does not send a valid signal. AIS is not considered an error. It is raised by the receiving node on each input when the node sees the AIS instead of a real signal. In most cases when this condition is raised, an upstream node is raising an alarm to indicate a signal failure; all nodes downstream from it only raise some type of AIS. This condition clears when you resolved the problem on the upstream node.
Clear the AIS-L Condition
Step 1 Complete the "Clear the AIS Condition" procedure.
Step 2 If the condition does not clear, log into the Technical Support Website at http://www.cisco.com/techsupport for more information or call Cisco TAC (1-800-553-2447).
2.7.3 AIS-P
•Default Severity: Not Reported (NR), Non-Service Affecting (NSA)
•Logical Object: STSMON
The AIS Path condition means that this node is detecting AIS in the incoming path. This alarm is secondary to another alarm occurring simultaneously in an upstream node.
Generally, any AIS is a special SONET signal that communicates to the receiving node when the transmit node does not send a valid signal. AIS is not considered an error. It is raised by the receiving node on each input when the node sees the AIS instead of a real signal. In most cases when this condition is raised, an upstream node is raising an alarm to indicate a signal failure; all nodes downstream from it only raise some type of AIS. This condition clears when you resolved the problem on the upstream node.
Clear the AIS-P Condition
Step 1 Complete the "Clear the AIS Condition" procedure.
Step 2 If the condition does not clear, log into the Technical Support Website at http://www.cisco.com/techsupport for more information or call Cisco Technical Support (1-800-553-2447).
2.7.4 AIS-V
•Default Severity: Not Reported (NR), Non-Service Affecting (NSA)
•Logical Objects: VT-MON, VT-TERM
The AIS Virtual Tributary (VT) condition means that this node is detecting AIS in the incoming VT-level path.
Generally, any AIS is a special SONET signal that communicates to the receiving node when the transmit node does not send a valid signal. AIS is not considered an error. It is raised by the receiving node on each input when the node sees the AIS instead of a real signal. In most cases when this condition is raised, an upstream node is raising an alarm to indicate a signal failure; all nodes downstream from it only raise some type of AIS. This condition clears when you resolved the problem on the upstream node.
See the "AIS-V on XTC-28-3 Unused VT Circuits" section for more information.
Clear the AIS-V Condition
Step 1 Complete the "Clear the AIS Condition" procedure.
Step 2 If the condition does not clear, log into the Technical Support Website at http://www.cisco.com/techsupport for more information or call Cisco TAC (1-800-553-2447).
2.7.5 ALS
The ALS alarm is not used in this platform in this release. It is reserved for future development.
2.7.6 APC-DISABLED
The APC-DISABLED alarm is not used in this platform in this release. It is reserved for future development.
2.7.7 APC-END
The APC-END alarm is not used in this platform in this release. It is reserved for future development.
2.7.8 APSB
•Default Severity: Minor (MN), Non-Service Affecting (NSA)
•Logical Object: OCN
The Automatic Protection Switching (APS) Channel Byte Failure alarm occurs when line terminating equipment detects protection switching byte failure or an invalid switching code in the incoming APS signal. Some older non-Cisco SONET nodes send invalid APS codes if they are configured in a 1+1 protection scheme with newer SONET nodes, such as the ONS 15327. These invalid codes cause an APSB on an ONS 15327.
Clear the APSB Alarm
Step 1 Use an optical test set to examine the incoming SONET overhead to confirm inconsistent or invalid K bytes. For specific procedures to use the test set equipment, consult the manufacturer. If corrupted K bytes are confirmed and the upstream equipment is functioning properly, the upstream equipment might not interoperate effectively with the ONS 15327.
Step 2 If the alarm does not clear and the overhead shows inconsistent or invalid K bytes, you might need to replace the upstream cards for protection switching to operate properly. Complete the "Physically Replace a Card" procedure.
Caution For the ONS 15327, removing a card that currently carries traffic on one or more ports can cause a traffic hit. To avoid this, perform an external switch if a switch has not already occurred. See the
"Protection Switching, Lock Initiation, and Clearing" section for commonly used alarm troubleshooting procedures.
Note When you replace a card with an identical type of card, you do not need to make any changes to the database.
Step 3 If the condition does not clear, log into the Cisco Technical Support Website at http://www.cisco.com/techsupport for more information or call Cisco Technical Support (1-800-553-2447).
2.7.9 APSCCONNL
The APSCCONNL alarm is not used in this platform in this release. It is reserved for future development.
2.7.10 APSCDFLTK
•Default Severity: Minor (MN), Non-Service Affecting (NSA)
•Logical Object: OCN
The APS Default K Byte Received alarm occurs during bidirectional line switched ring (BLSR) provisioning or when a BLSR is not properly configured, for example, when a four-node BLSR has one node configured as a path protection. When this misconfiguration occurs, a node in a path protection or 1+1 configuration does not send the two valid K1/K2 APS bytes anticipated by a system configured for BLSR. One of the bytes sent is considered invalid by the BLSR configuration. The K1/K2 byte is monitored by receiving equipment for link-recovery information.
Troubleshooting for APSCDFLTK is often similar to troubleshooting for the "BLSROSYNC" alarm on page 2-31.
Clear the APSCDFLTK Alarm
Step 1 Complete the "Identify an ONS 15327 BLSR Ring Name or Node ID Number" procedure to verify that each node has a unique node ID number.
Step 2 Repeat Step 1 for all nodes in the ring.
Step 3 If two nodes have the same node ID number, complete the "Change an ONS 15327 BLSR Node ID Number" procedure to change one node ID number so that each node ID is unique.
Step 4 If the alarm does not clear, verify correct configuration of east port and west port optical fibers. (See the "E-W-MISMATCH" alarm on page 2-54.) West port fibers must connect to east port fibers and vice versa. The Cisco ONS 15327 Procedure Guide provides a procedure for fibering BLSRs.
Step 5 If the alarm does not clear, ensure that each protect fiber is connected to another protect fiber and each working fiber is connected to another working fiber. The software does not report any alarm if a working fiber is incorrectly attached to a protect fiber.
Step 6 If the alarm does not clear, complete the "Verify ONS 15327 Node Visibility for Other Nodes" procedure.
Step 7 If nodes are not visible, complete the "Verify or Create Node SDCC Terminations" procedure to ensure that SONET data communications channel (SDCC) terminations exist on each node.
Step 8 If the alarm does not clear, log into the Cisco Technical Support Website at http://www.cisco.com/techsupport for more information or call Cisco Technical Support (1-800-553-2447).
2.7.11 APSC-IMP
•Default Severity: Minor (MN), Non-Service Affecting (NSA)
•Logical Object: OCN
An Improper SONET APS Code alarm indicates three consecutive, identical frames containing:
•Unused code in bits 6 through 8 of byte K2.
•Codes that are irrelevant to the specific protection switching operation being requested.
•Requests that are irrelevant to the ring state of the ring (such as a span protection switch request in a two-fiber ring NE).
•ET code in K2 bits 6 through 8 received on the incoming span, but not sourced from the outgoing span.
Warning Invisible laser radiation could be emitted from the end of the unterminated fiber cable or connector. Do not stare into the beam directly with optical instruments. Viewing the laser output with certain optical instruments (for example, eye loupes, magnifiers, and microscopes) within a distance of 100 mm could pose an eye hazard. Statement 1056
Warning Use of controls, adjustments, or performing procedures other than those specified may result in hazardous radiation exposure. Statement 1057
Clear the APSC-IMP Alarm
Step 1 Use an optical test set to determine the validity of the K byte signal by examining the received signal. For specific procedures to use the test set equipment, consult the manufacturer.
Caution Always use the supplied electrostatic discharge wristband when working with a powered ONS 15327. Plug the wristband cable into the ESD jack located between the top high-speed and XTC slots of the shelf assembly.
If the K byte is invalid, the problem is with upstream equipment and not in the reporting ONS 15327. Troubleshoot the upstream equipment using the procedures in this chapter, as applicable. If the upstream nodes are not ONS 15327s, consult the appropriate user documentation.
Step 2 If the K byte is valid, verify that each node has a ring name that matches the other node ring names. Complete the "Identify an ONS 15327 BLSR Ring Name or Node ID Number" procedure.
Step 3 Repeat Step 2 for all nodes in the ring.
Step 4 If a node has a ring name that does not match the other nodes, make that node's ring name identical to the other nodes. Complete the "Change an ONS 15327 BLSR Ring Name" procedure.
Step 5 If the alarm does not clear, log into the Cisco Technical Support Website at http://www.cisco.com/techsupport for more information or call Cisco Technical Support (1-800-553-2447).
2.7.12 APSCINCON
•Default Severity: Minor (MN), Non-Service Affecting (NSA)
•Logical Object: OCN
An APS Inconsistent alarm means that an inconsistent APS byte is present. The SONET overhead contains K1/K2 APS bytes that notify receiving equipment, such as the ONS 15327, to switch the SONET signal from a working to a protect path. An inconsistent APS code occurs when three consecutive frames do not contain identical APS bytes. Inconsistent APS bytes give the receiving equipment conflicting commands about switching.
Clear the APSCINCON Alarm
Step 1 Look for other alarms, especially the "LOS (OCN)" alarm on page 2-95, the "LOF (OCN)" alarm on page 2-90, or the "AIS" condition on page 2-14. Clearing these alarms clears the APSCINCON alarm.
Step 2 If an APSINCON alarm occurs with no other alarms, log into the Cisco Technical Support Website at http://www.cisco.com/techsupport for more information or call Cisco Technical Support (1-800-553-2447).
2.7.13 APSCM
•Default Severity: Major (MJ), Service-Affecting (SA)
•Logical Object: OCN
The APS Channel Mismatch alarm occurs when the ONS 15327 expects a working channel but receives a protect channel. In many cases, the working and protect channels are crossed and the protect channel is active. If the fibers are crossed and the working line is active, the alarm does not occur. The APSCM alarm occurs only on the ONS 15327 when bidirectional protection is used on OC-N cards in a 1+1 configuration.
Warning Invisible laser radiation could be emitted from the end of the unterminated fiber cable or connector. Do not stare into the beam directly with optical instruments. Viewing the laser output with certain optical instruments (for example, eye loupes, magnifiers, and microscopes) within a distance of 100 mm could pose an eye hazard. Statement 1056
Warning Use of controls, adjustments, or performing procedures other than those specified may result in hazardous radiation exposure. Statement 1057
Clear the APSCM Alarm
Step 1 Verify that the working-card channel fibers are physically connected directly to the adjoining node working-card channel fibers.
Caution Always use the supplied electrostatic discharge wristband when working with a powered ONS 15327. Plug the wristband cable into the ESD jack located between the top high-speed and XTC slots of the shelf assembly.
Step 2 If the fibers are correctly connected, verify that the protection-card channel fibers are physically connected directly to the adjoining node protection-card channel fibers.
Step 3 If the alarm does not clear, log into the Cisco Technical Support Website at http://www.cisco.com/techsupport for more information or call Cisco Technical Support (1-800-553-2447) in order to report a service-affecting problem.
2.7.14 APSCNMIS
•Default Severity: Major (MJ), Service-Affecting (SA)
•Logical Object: OCN
The APS Node ID Mismatch alarm occurs when the source node ID contained in the incoming APS channel K2 byte is not present in the ring map. The APSCNMIS alarm could occur and clear when a BLSR is being provisioned. If so, you can disregard the temporary occurrence. If the APSCNMIS remains, the alarm clears when a K byte with a valid source node ID is received.
Clear the APSCNMIS Alarm
Step 1 Complete the "Identify an ONS 15327 BLSR Ring Name or Node ID Number" procedure to verify that each node has a unique node ID number.
Step 2 If the Node ID column contains any two nodes with the same node ID listed, record the repeated node ID.
Step 3 Click Close in the Ring Map dialog box.
Step 4 If two nodes have the same node ID number, complete the "Change an ONS 15327 BLSR Node ID Number" procedure to change one node ID number so that each node ID is unique.
Note If the node names shown in the network view do not correlate with the node IDs, log into each node and click the Provisioning > BLSR tabs. The BLSR window shows the node ID of the login node.
Note Applying and removing a lockout on a span causes the ONS node to generate a new K byte. The APSCNMIS alarm clears when the node receives a K byte containing the correct node ID.
Step 5 If the alarm does not clear, use the "Initiate a Lockout on a BLSR Protect Span" procedure to lock out the span.
Step 6 Complete the "Clear a BLSR External Switching Command" procedure to clear the lockout.
Step 7 If the alarm does not clear, log into the Cisco Technical Support Website at http://www.cisco.com/techsupport for more information or call Cisco Technical Support (1-800-553-2447) in order to report a service-affecting problem.
2.7.15 APSIMP
•Default Severity: Minor (MN), Non-Service Affecting (NSA)
•Logical Object: OCN
The APS Invalid Mode alarm occurs if a 1+1 protection group is not properly configured at both nodes to send or receive the correct APS byte. A node that is either configured for no protection or is configured for path protection or BLSR protection does not send the right K2 APS byte anticipated by a system configured for 1+1 protection. The 1+1 protect port monitors the incoming K2 APS byte and raises this alarm if it does not receive the byte.
The alarm is superseded by an APS, APSCM, or APSMM. It is not superseded by AIS or remote defect indication (RDI) line alarms. It clears when the port receives a valid code for 10 ms.
Clear the APSIMP Alarm
Step 1 Check the configuration of the other node in the 1+1 protection group. If the far end is not configured for 1+1 protection, create the group. For instructions, refer to the "Turn Up Node" chapter in the Cisco ONS 15327 Procedure Guide.
Step 2 If the other end of the group is properly configured or the alarm does not clear after you have provisioned the group correctly, verify that the working ports and protect ports are cabled correctly.
Step 3 Ensure that both protect ports are configured for SONET.
Step 4 If the alarm does not clear, log into the Cisco Technical Support Website at http://www.cisco.com/techsupport for more information or call Cisco Technical Support (1-800-553-2447).
2.7.16 APS-INV-PRIM
The APS-INV-PRIM alarm is not used in this platform in this release. It is reserved for future development.
2.7.17 APSMM
•Default Severity: Minor (MN), Non-Service Affecting (NSA)
•Logical Object: OCN
An APS Mode Mismatch failure alarm occurs on OC-N cards when there is a mismatch of the protection switching schemes at the two ends of the span, such as being bidirectional and unidirectional at each end. Each end of a span must be provisioned the same way: bidirectional and bidirectional, or unidirectional and unidirectional.
If one end is provisioned for 1+1 protection switching and the other is provisioned for path protection protection switching, an APSMM alarm occurs in the ONS 15327 that is provisioned for 1+1 protection switching.
Clear the APSMM Alarm
Step 1 For the reporting ONS 15327, display node view and verify the protection scheme provisioning:
a. Click the Provisioning > Protection tabs.
b. Click the 1+1 protection group configured for the OC-N cards.
The chosen protection group is the protection group optically connected (with DCC connectivity) to the far end.
c. Click Edit.
d. Record whether the Bidirectional Switching check box is checked.
Step 2 Click OK in the Edit Protection Group dialog box.
Step 3 Log into the far-end node and verify that the OC-N 1+1 protection group is provisioned.
Step 4 Verify that the Bidirectional Switching check box matches the checked or unchecked condition of the box recorded in Step 1. If not, change it to match.
Step 5 Click Apply.
Step 6 If the alarm does not clear, log into the Cisco Technical Support Website at http://www.cisco.com/techsupport for more information or call the Cisco Technical Assistance Center (TAC) (1-800-553-2447).
2.7.18 APS-PRIM-FAC
The APS-PRIM-FAC alarm is not used in this platform in this release. It is reserved for future development.
2.7.19 APS-PRIM-SEC-MISM
The APS-PRIM-SEC-MISM alarm is not used in this platform in this release. It is reserved for future development.
2.7.20 AS-CMD
•Default Severity: Not Alarmed (NA), Non-Service Affecting (NSA)
•Logical Objects: BPLANE, DS1, DS3, E100T, EQPT, G1000, NE, OCN, PWR
The Alarms Suppressed by User Command condition applies to the network element (NE object), a single card, or a port on a card. It occurs when alarms are suppressed for that object and its subordinate objects; that is, suppressing alarms on a card also suppresses alarms on its ports.
Clear the AS-CMD Condition
Step 1 In node view, click the Conditions tab.
Step 2 Click Retrieve. If you have already retrieved conditions, look under the Object column and Eqpt Type column, and note what entity the condition is reported against, such as a port, slot, or shelf.
If the condition is reported against a slot and card, alarms were either suppressed for the entire card or for one of the ports. Note the slot number and continue with Step 3.
If the condition is reported against the backplane, go to Step 7.
If the condition is reported against the NE object, go to Step 8.
If the Condition window says that the object is "NE," the condition applies to the shelf. Go to Step 8.
Step 3 Determine whether alarms are suppressed for a port and if so, raise the suppressed alarms:
a. Double-click the card to display the card view.
b. Click the Provisioning > Alarm Profiles > Alarm Behavior tab.
•If the Suppress Alarms column check box is checked for a port row, deselect it and click Apply.
•If the Suppress Alarms column check box is not checked for a port row, click View > Go to Previous View.
Step 4 In node view if the AS-CMD condition is reported for a card and not an individual port, click the Provisioning > Alarm Profiles > Alarm Behavior tab.
Step 5 Locate the row number for the reported card slot.
Step 6 Click the Suppress Alarms column check box to deselect the option for the card row.
Step 7 If the condition is reported for the backplane, the alarms are suppressed for cards that are not in the optical or electrical slots. To clear the alarm:
a. In node view, click the Provisioning > Alarm Profiles > Alarm Behavior tab.
b. In the backplane row, deselect the Suppress Alarms column check box.
c. Click Apply.
Step 8 If the condition is reported for the shelf, cards and other equipment are affected. To clear the alarm:
a. In node view, click the Provisioning > Alarm Profiles > Alarm Behavior tab if you have not already done so.
b. Click the Suppress Alarms check box located at the bottom of the window to deselect the option.
c. Click Apply.
Step 9 If the condition does not clear, log into the Technical Support Website at http://www.cisco.com/techsupport for more information or call Cisco TAC (1-800-553-2447).
2.7.21 AS-MT
•Default Severity: Not Alarmed (NA), Non-Service Affecting (NSA)
•Logical Objects: DS1, DS3, EQPT, OCN
The Alarms Suppressed for Maintenance Command condition applies to OC-N and electrical (traffic) cards ports and occurs when a port is placed in the out-of-service maintenance (OOS-MT) state for loopback testing operations.
Clear the AS-MT Condition
Step 1 Complete the "Clear an OC-N Card Facility or Terminal Loopback Circuit" procedure, the "Clear an OC-N Card XC Loopback Circuit" procedure, the "Clear an XTC DS-1 or DS-3 Loopback Circuit" procedure, or the "Clear a G1000 Card Loopback" procedure, or the as appropriate.
Step 2 If the condition does not clear, log into the Technical Support Website at http://www.cisco.com/techsupport for more information or call Cisco TAC (1-800-553-2447).
2.7.22 AS-MT-OOG
•Default Severity: Not Alarmed (NA), Non-Service Affecting (NSA)
•Logical Objects: STSTRM, VT-TERM
The Alarms Suppressed on an Out-Of-Group Virtual Concatenation (VCAT) Member alarm is raised on an STS or VT member of a VCAT group whenever the member is in the IDLE (AS-MT-OOG) Admin State. This alarm can be raised when a member is initially added to a group. In IDLE (AS-MT-OOG) state, all other alarms for the STS or VT are suppressed.
Clear the AS-MT-OOG Alarm
Step 1 The AS-MT-OOG alarm clears when an STS or VT member transitions to a different state from IDLE (AS-MT-OOG) or when it is removed completely from the VCAT group. It does not require troubleshooting unless it does not clear.
Step 2 If the alarm does not clear, log into the Cisco Technical Support Website at http://www.cisco.com/techsupport for more information or call Cisco TAC (1-800-553-2447).
2.7.23 AUD-LOG-LOSS
•Default Severity: Not Alarmed (NA), Non-Service Affecting (NSA)
•Logical Object: NE
The Audit Trail Log Loss condition occurs when the log is 100 percent full and the oldest entries are being replaced as new entries are generated. The log capacity is 640 entries. The log must be off-loaded using the following procedure to make room for more entries.
Clear the AUD-LOG-LOSS Condition
Step 1 In node view, click the Maintenance > Audit tabs.
Step 2 Click Retrieve.
Step 3 Click Archive.
Step 4 In the Archive Audit Trail dialog box, navigate to the directory (local or network) where you want to save the file.
Step 5 Enter a name in the File Name field.
You do not have to assign an extension to the file. It is readable in any application that supports text files, such as WordPad, Microsoft Word (imported), etc.
Step 6 Click Save.
The 640 entries are saved in this file. New entries continue with the next number in the sequence, rather than starting over.
Step 7 If the alarm does not clear, log into the Cisco Technical Support Website at http://www.cisco.com/techsupport for more information or call Cisco Technical Support (1-800-553-2447).
2.7.24 AUD-LOG-LOW
•Default Severity: Not Alarmed (NA), Non-Service Affecting (NSA)
•Logical Object: NE
The Audit Trail Log Low condition occurs when the audit trail log is 80 percent full.
Note AUD-LOG-LOW is an informational condition and does not require troubleshooting.
2.7.25 AU-LOF
The AU-LOF alarm is not used in this platform in this release. It is reserved for future development.
2.7.26 AUTOLSROFF
The AUTOLSROFF alarm is not used in this platform in this release. It is reserved for future development.
2.7.27 AUTORESET
•Default Severity: Minor (MN), Non-Service Affecting (NSA)
•Logical Object: EQPT
The Automatic System Reset alarm occurs when you change an IP address or perform any other operation that causes an automatic card-level reboot.
AUTORESET typically clears after a card reboots (up to ten minutes). If the alarm does not clear, complete the following procedure.
Clear the AUTORESET Alarm
Step 1 Determine whether there are additional alarms that could have triggered an automatic reset. If there are, troubleshoot these alarms using the applicable section of this chapter.
Step 2 If the card automatically resets more than once a month with no apparent cause, complete the "Physically Replace a Card" procedure.
Caution Always use the supplied electrostatic discharge wristband when working with a powered ONS 15327. Plug the wristband cable into the ESD jack located between the top high-speed and XTC slots of the shelf assembly.
Caution For the ONS 15327, removing a card that currently carries traffic on one or more ports can cause a traffic hit. To avoid this, perform an external switch if a switch has not already occurred. See the
"Protection Switching, Lock Initiation, and Clearing" section for commonly used traffic-switching procedures.
Note When you replace a card with an identical type of card, you do not need to make any changes to the database.
Step 3 If the alarm does not clear, log into the Cisco Technical Support Website at http://www.cisco.com/techsupport for more information or call Cisco Technical Support (1-800-553-2447).
2.7.28 AUTOSW-AIS
•Default Severity: Not Reported (NR), Non-Service Affecting (NSA)
•Logical Objects: STSMON, VT-MON
The Automatic path protection Switch Caused by AIS condition indicates that automatic path protection switching occurred because of an AIS condition. The path protection is configured for revertive switching and reverts to the working path after the fault clears. The AIS also clears when the upstream trouble is cleared.
Generally, any AIS is a special SONET signal that communicates to the receiving node when the transmit node does not send a valid signal. AIS is not considered an error. It is raised by the receiving node on each input when the node sees the AIS instead of a real signal. In most cases when this condition is raised, an upstream node is raising an alarm to indicate a signal failure; all nodes downstream from it only raise some type of AIS. This condition clears when you resolved the problem on the upstream node.
Clear the AUTOSW-AIS Condition
Step 1 Complete the "Clear the AIS Condition" procedure.
Step 2 If the condition does not clear, log into the Cisco Technical Support Website at http://www.cisco.com/techsupport for more information or call Cisco Technical Support (1-800-553-2447).
2.7.29 AUTOSW-LOP (STSMON)
•Default Severity: Not Alarmed (NA), Non-Service Affecting (NSA)
•Logical Object: STSMON
The Automatic path protection Switch Caused by LOP condition for the STS monitor (STSMON) indicates that automatic path protection switching occurred because of the "LOP-P" alarm on page 2-91. The path protection is configured for revertive switching and reverts to the working path after the fault clears.
Clear the AUTOSW-LOP (STSMON) Condition
Step 1 Complete the "Clear the LOP-P Alarm" procedure.
Step 2 If the condition does not clear, log into the Cisco Technical Support Website at http://www.cisco.com/techsupport for more information or call Cisco Technical Support (1-800-553-2447).
2.7.30 AUTOSW-LOP (VT-MON)
•Default Severity: Not Alarmed (NA), Non-Service Affecting (NSA)
•Logical Object: VT-MON
The Automatic path protection Switch Caused by LOP condition for the STS monitor (STSMON) indicates that automatic path protection protection switching occurred because of the "LOP-V" alarm on page 2-92. The path protection is configured for revertive switching and reverts to the working path after the fault clears.
Clear the AUTOSW-LOP (VT-MON) Condition
Step 1 Complete the "Clear the LOP-V Alarm" procedure.
Step 2 If the condition does not clear, log into the Cisco Technical Support Website at http://www.cisco.com/techsupport for more information or call Cisco Technical Support (1-800-553-2447).
2.7.31 AUTOSW-PDI
•Default Severity: Not Alarmed (NA), Non-Service Affecting (NSA)
•Logical Object: STSMON
The Automatic path protection Switch Caused by Payload Defect Indication (PDI) condition indicates that automatic path protection switching occurred because of a "PDI-P" alarm on page 2-109. The path protection is configured for revertive switching and reverts to the working path after the fault clears.
Clear the AUTOSW-PDI Condition
Step 1 Complete the "Clear the PDI-P Condition" procedure.
Step 2 If the condition does not clear, log into the Cisco Technical Support Website at http://www.cisco.com/techsupport for more information or call Cisco Technical Support (1-800-553-2447).
2.7.32 AUTOSW-SDBER
•Default Severity: Not Alarmed (NA), Non-Service Affecting (NSA)
•Logical Object: STSMON
The Automatic path protection Switch Caused by Signal Degrade Bit Error Rate (SDBER) condition indicates that a signal degrade (see the "SD-L" condition on page 2-121) caused automatic path protection switching to occur. The path protection is configured for revertive switching and reverts to the working path when the SD is resolved.
Clear the AUTOSW-SDBER Condition
Step 1 Complete the "Clear the SD-L Condition" procedure.
Step 2 If the condition does not clear, log into the Cisco Technical Support Website at http://www.cisco.com/techsupport for more information or call Cisco Technical Support (1-800-553-2447).
2.7.33 AUTOSW-SFBER
•Default Severity: Not Alarmed (NA), Non-Service Affecting (NSA)
•Logical Object: STSMON
The Automatic path protection Switch Caused by Signal Fail Bit Error Rate (SFBER) condition indicates that the "SF-L" condition on page 2-124 caused automatic path protection protection switching to occur. The path protection is configured for revertive switching and reverts to the working path when the SF is resolved.
Clear the AUTOSW-SFBER Condition
Step 1 Complete the "Clear the SF-L Condition" procedure.
Step 2 If the condition does not clear, log into the Cisco Technical Support Website at http://www.cisco.com/techsupport for more information or call Cisco Technical Support (1-800-553-2447).
2.7.34 AUTOSW-UNEQ
•Default Severity: Not Alarmed (NA), Non-Service Affecting (NSA)
•Logical Object: STSMON, VT-MON
The Automatic path protection Switch Caused by Unequipped condition indicates that an UNEQ alarm caused automatic path protection switching to occur. The path protection is configured for revertive switching and reverts to the working path after the fault clears.
Clear the AUTOSW-UNEQ (STSMON) Condition
Step 1 Complete the "Clear the UNEQ-P Alarm" procedure.
Step 2 If the condition does not clear, log into the Cisco Technical Support Website at http://www.cisco.com/techsupport for more information or call Cisco Technical Support (1-800-553-2447).
2.7.35 BAT-FAIL
•Default Severity: Major (MJ), Service-Affecting (SA)
•Logical Object: PWR
The Battery Fail alarm occurs when one of the two power supplies (A or B) is not detected. This could be because the supply is removed or is not operational. The alarm does not distinguish between the individual power supplies, so on-site information about the conditions is necessary for troubleshooting.
Clear the BAT-FAIL Alarm
Step 1 At the site, determine which battery is not present or operational.
Step 2 Remove the power cable from the faulty supply. For instructions, refer to the Cisco ONS 15327 Procedure Guide.
Step 3 If the alarm does not clear, log into the Cisco Technical Support Website at http://www.cisco.com/techsupport for more information or call Cisco TAC (1-800-553-2447) in order to report a service-affecting problem.
2.7.36 BKUPMEMP
•Default Severity: Critical (CR), Service Affecting (SA)
•Logical Object: EQPT
The Primary Non-Volatile Backup Memory Failure alarm refers to a problem with the XTC card flash memory. The alarm occurs when the XTC card has one of four problems:
•The flash manager fails to format a flash partition.
•The flash manager fails to write a file to a flash partition.
•There is a problem at the driver level.
•The code volume fails the cyclic redundancy check (CRC). CRC is a method to verify for errors in data transmitted to the XTC.
The BKUPMEMP alarm can also cause the "EQPT" alarm on page 2-51. If the EQPT alarm is caused by BKUPMEMP, complete the following procedure to clear the BKUPMEMP and the EQPT alarm.
Caution It can take up to 30 minutes for software to be updated on a standby XTC card.
Clear the BKUPMEMP Alarm
Step 1 Verify that both XTC cards are powered and enabled by confirming lighted ACT/SBY LEDs on the XTC cards.
Step 2 If both cards are powered and enabled, reset the active XTC to make the standby XTC active. Complete the "Reset an Active XTC and Activate the Standby Card" procedure.
Wait ten minutes to verify that the card you reset completely reboots and becomes the standby card. The ACT/STBY LED of this card should be amber and the newly active XTC LED should be green.
Step 3 If the XTC card you reset does not reboot successfully, or the alarm has not cleared, call Cisco Technical Support (1-800-553-2447). If the Cisco Technical Support technician tells you to reseat the card, complete the "Remove and Reinsert (Reseat) the Standby XTC Card" procedure. If the Cisco Technical Support technician tells you to remove the card and reinstall a new one, follow the "Physically Replace a Card" procedure.
2.7.37 BLSROSYNC
•Default Severity: Major (MJ), Service-Affecting (SA)
•Logical Object: OCN
The BLSR Out Of Synchronization alarm occurs when you attempt to add or delete a circuit and a node on a working ring loses its DCC connection because all transmit and receive fiber has been removed. CTC cannot generate the ring table and causes the BLSROSYNC alarm.
Warning Invisible laser radiation could be emitted from the end of the unterminated fiber cable or connector. Do not stare into the beam directly with optical instruments. Viewing the laser output with certain optical instruments (for example, eye loupes, magnifiers, and microscopes) within a distance of 100 mm could pose an eye hazard. Statement 1056
Warning Use of controls, adjustments, or performing procedures other than those specified may result in hazardous radiation exposure. Statement 1057
Clear the BLSROSYNC Alarm
Step 1 Reestablish cabling continuity to the node reporting the alarm. Refer to the Cisco ONS 15327 Procedure Guide for cabling information. To verify cable continuity, follow site practices.
When the DCC is established between the node and the rest of the BLSR, it becomes visible to the BLSR and should be able to function on the circuits.
Step 2 If alarms occur when you have provisioned the DCCs, see the "EOC" alarm on page 2-48.
Step 3 If the alarm does not clear, log into the Cisco Technical Support Website at http://www.cisco.com/techsupport for more information or call Cisco TAC (1-800-553-2447) in order to report a service-affecting problem.
2.7.38 CARLOSS (E100T)
The CARLOSS alarm for E100T is not used in this platform in this release. It is reserved for future development.
2.7.39 CARLOSS (EQPT)
•Default Severity: Major (MJ), Service-Affecting (SA)
•Logical Object: EQPT
A Carrier Loss on the LAN Equipment alarm generally occurs on optical cards when the ONS 15327 and the workstation hosting CTC do not have a TCP/IP connection. The problem involves the LAN or data circuit used by the RJ-45 (LAN) connector on the XTC card. The CARLOSS alarm does not involve an Ethernet circuit connected to an Ethernet port. The problem is in the connection and not CTC or the ONS 15327.
Warning Invisible laser radiation could be emitted from the end of the unterminated fiber cable or connector. Do not stare into the beam directly with optical instruments. Viewing the laser output with certain optical instruments (for example, eye loupes, magnifiers, and microscopes) within a distance of 100 mm could pose an eye hazard. Statement 1056
Warning Use of controls, adjustments, or performing procedures other than those specified may result in hazardous radiation exposure. Statement 1057
Caution Always use the supplied electrostatic discharge wristband when working with a powered ONS 15327. Plug the wristband cable into the ESD jack located between the top high-speed and XTC slots of the shelf assembly.
Clear the CARLOSS (EQPT) Alarm
Step 1 If the reporting card is an OC-N card, verify connectivity by pinging the ONS 15327 that is reporting the alarm:
a. If you are using a Microsoft Windows operating system, from the Start Menu choose Programs > Accessories > Command Prompt.
b. If you are using a Sun Solaris operating system, from the Common Desktop Environment (CDE) click the Personal Application tab and click Terminal.
c. For both the Sun and Microsoft operating systems, at the prompt type:
ping ONS-15454-IP-address
For example:
If the workstation has connectivity to the ONS 15327, it shows a "reply from IP-Address" after the ping. If the workstation does not have connectivity, a "Request timed out" message appears.
Step 2 If the ping is successful, an active TCP/IP connection exists. Restart CTC:
a. Exit from CTC.
b. Reopen the browser.
c. Log into CTC.
Step 3 Using optical test equipment, verify that proper receive levels are achieved.
Step 4 Verify that the optical LAN cable is properly connected and attached to the correct port.
Step 5 If the fiber cable is properly connected and attached to the port, verify that the cable connects the card to another Ethernet device and is not misconnected to an OC-N card.
Step 6 If you are unable to establish connectivity, replace the fiber cable with a new known-good cable.
Step 7 If you are unable to establish connectivity, perform standard network or LAN diagnostics. For example, trace the IP route, verify cable continuity, and troubleshoot any routers between the node and CTC.
Step 8 If the alarm does not clear, log into the Cisco Technical Support Website at http://www.cisco.com/techsupport for more information or call Cisco TAC (1-800-553-2447) in order to report a service-affecting problem.
2.7.40 CARLOSS (G1000)
•Default Severity: Major (MJ), Service-Affecting (SA)
•Logical Object: G1000
A Carrier Loss alarm on the LAN G-Series Ethernet card is the data equivalent of the "LOS (OCN)" alarm on page 2-95. The Ethernet card has lost its link and is not receiving a valid signal.
CARLOSS on the G1000-2 card is caused by one of two situations:
•The G1000-2 port reporting the alarm is not receiving a valid signal from the attached Ethernet device. The CARLOSS can be caused by an improperly connected Ethernet cable or a problem with the signal between the Ethernet device and the G1000-2 port.
•If a problem exists in the end-to-end path (including possibly the far-end G1000-2 card), it causes the reporting card to turn off the Gigabit Ethernet transmitter. Turning off the transmitter typically causes the attached device to turn off its link laser, which results in a CARLOSS on the reporting G1000-2 card. The root cause is the problem in the end-to-end path. When the root cause is cleared, the far-end G1000-2 port turns the transmitter laser back on and clears the CARLOSS on the reporting card. If a turned-off transmitter causes the CARLOSS alarm, other alarms such as the "TPTFAIL (G1000)" alarm on page 2-140 or OC-N alarms or conditions on the end-to-end path normally accompany the CARLOSS (G1000) alarm.
Refer to the Ethernet Card Software Feature and Configuration Guide for the Cisco ONS 15454, Cisco ONS 15454 SDH, and Cisco ONS 15327 for a description of the G1000-2 card's end-to-end Ethernet link integrity capability. Also see the "TRMT" alarm on page 2-141 for more information about alarms that occur when a point-to-point circuit exists between two cards.
Ethernet card ports must be enabled for CARLOSS to occur. CARLOSS is declared after no signal is received for approximately 2.5 seconds.
Clear the CARLOSS (G1000) Alarm
Step 1 Verify that the fiber cable is properly connected and attached to the correct port. For more information about fiber connections and terminations, refer to the "Install Hardware" chapter in the Cisco ONS 15327 Procedure Guide.
Caution Always use the supplied electrostatic discharge wristband when working with a powered ONS 15327. Plug the wristband cable into the ESD jack located on the between the top high-speed and XTC slots of the shelf assembly.
Step 2 If the fiber cable is correctly connected and attached, verify that the cable connects the card to another Ethernet device and is not misconnected to an OC-N card.
Step 3 If no misconnection to the OC-N card exists, verify that the attached transmitting Ethernet device is operational. If not, troubleshoot the device.
Step 4 Verify that optical receive levels are within the normal range. The correct specifications are listed in the "Optical Card Transmit and Receive Levels" section.
Step 5 If the alarm does not clear, use an Ethernet test set to determine whether a valid signal is coming into the Ethernet port. For specific procedures to use the test set equipment, consult the manufacturer.
Step 6 If a valid Ethernet signal is not present and the transmitting device is operational, replace the fiber cable connecting the transmitting device to the Ethernet port. To do this, refer to the Cisco ONS 15327 Procedure Guide.
Step 7 If the alarm does not clear and link autonegotiation is enabled on the G1000-2 port, but the autonegotiation process fails, the card turns off its transmitter laser and reports a CARLOSS alarm. If link autonegotiation has been enabled for the port, determine whether there are conditions that could cause autonegotiation to fail:
a. Confirm that the attached Ethernet device has autonegotiation enabled and is configured for compatibility with the asymmetric flow control on the card.
b. Confirm that the attached Ethernet device configuration allows reception of flow control frames.
Step 8 If the alarm does not clear, disable and reenable the Ethernet port to attempt to remove the CARLOSS condition. (The autonegotiation process restarts.)
Step 9 If the alarm does not clear and the "TPTFAIL (G1000)" alarm on page 2-140 is also reported, complete the "Clear the TPTFAIL (G1000) Alarm" procedure. If the TPTFAIL alarm is not reported, continue to the next step.
Note When the CARLOSS and the TPTFAIL alarms are reported, the reason for the condition could be the G1000-2 card's end-to-end link integrity feature taking action on a remote failure indicated by the TPTFAIL alarm.
Step 10 If the TPTFAIL alarm was not reported, determine whether a terminal (inward) loopback has been provisioned on the port:
a. In node view, click the card to go to card view.
b. Click the Maintenance > Loopback tabs.
c. If the service state is listed as OOS-MA, LPBK&MT, a loopback is provisioned. Go to Step 11.
Step 11 If a loopback was provisioned, complete the "Clear a G1000 Card Loopback" procedure.
On the G1000-2 card, provisioning a terminal (inward) loopback causes the transmit laser to turn off. If an attached Ethernet device detects the loopback as a loss of carrier, the attached Ethernet device shuts off the transmit laser to the G1000-2 card. Terminating the transmit laser could raise the CARLOSS alarm because the loopbacked G1000-2 port detects the termination.
If the G1000-2 card does not have a loopback condition, continue to Step 12.
Step 12 If a CARLOSS alarm repeatedly appears and clears, the reappearing alarm could be a result of mismatched STS circuit sizes in the setup of the manual cross-connect. Perform the following steps if the Ethernet circuit is part of a manual cross-connect:
Note An ONS 15327 Ethernet manual cross-connect is used when another vendors' equipment sits between ONS nodes, and the Open System Interconnection/Target Identifier Address Resolution Protocol (OSI/TARP)-based equipment does not allow tunneling of the ONS 15327 TCP/IP-based DCC. To circumvent a lack of continuous DCC, the Ethernet circuit is manually cross connected to an STS channel riding through the non-ONS network.
a. Right-click anywhere in the row of the CARLOSS alarm.
b. Right-click or left-click Select Affected Circuits in the shortcut menu that appears.
c. Record the information in the type and size columns of the highlighted circuit.
d. Examine the layout of your network and determine which ONS 15327 and card host the Ethernet circuit at the other end of the Ethernet manual cross-connect.
•Log into the node at the other end of the Ethernet manual cross-connect.
•Double-click the Ethernet card that is part of the Ethernet manual cross-connect.
•Click the Circuits tab.
•Record the information in the type and size columns of the circuit that is part of the Ethernet manual cross-connect. The cross-connect circuit connects the Ethernet card to an OC-N card at the same node.
e. Determine whether the two Ethernet circuits on each side of the Ethernet manual cross-connect have the same circuit size from the circuit size information you recorded.
f. If one of the circuit sizes is incorrect, complete the "Delete a Circuit" procedure and reconfigure the circuit with the correct circuit size. Refer to the Cisco ONS 15327 Procedure Guide for detailed procedures to create circuits.
Step 13 If a valid Ethernet signal is present, complete the "Remove and Reinsert (Reseat) a Card" procedure.
Step 14 If the alarm does not clear, complete the "Physically Replace a Card" procedure for the Ethernet card.
Note When you replace a card with an identical type of card, you do not need to make any changes to the database.
Step 15 If the alarm does not clear, log into the Cisco Technical Support Website at http://www.cisco.com/techsupport for more information or call Cisco TAC (1-800-553-2447) in order to report a service-affecting problem.
2.7.41 CARLOSS (GIGE)
The CARLOSS for Gigabit Ethernet alarm is not used in this platform in this release. It is reserved for future development.
2.7.42 CLDRESTART
•Default Severity: Not Alarmed (NA), Non-Service Affecting (NSA)
•Logical Object: EQPT
The Cold Restart condition occurs when a card is physically removed and inserted (reseated), replaced, or when the ONS 15327 power is initialized.
Clear the CLDRESTART Condition
Step 1 Complete the "Remove and Reinsert (Reseat) the Standby XTC Card" procedure.
Caution Always use the supplied electrostatic discharge wristband when working with a powered ONS 15327. Plug the wristband cable into the ESD jack located on the between the top high-speed and XTC slots of the shelf assembly.
Step 2 If the condition fails to clear after the card reboots, complete the "Remove and Reinsert (Reseat) a Card" procedure.
Step 3 If the condition does not clear, complete the "Physically Replace a Card" procedure for the affected card.
Note When you replace a card with an identical type of card, you do not need to make any changes to the database.
Step 4 If the condition does not clear, log into the Cisco Technical Support Website at http://www.cisco.com/techsupport for more information or call Cisco TAC (1-800-553-2447).
2.7.43 COMIOXC
•Default Severity: Critical (CR), Service-Affecting (SA)
•Logical Object: EQPT
The Input/Output Slot To Cross-Connect Communication Failure alarm is caused by the XTC card. It occurs when there is a communication failure for a traffic slot.
Clear the COMIOXC Alarm
Step 1 Complete the "Reset a Traffic Card in CTC" procedure on the reporting XTC card. For the LED behavior, see the "Typical ONS 15327 Traffic Card LED Activity During Reset" section.
Step 2 Verify that the reset is complete and error-free and that no new related alarms appear in CTC. A green ACT/SBY LED indicates an active card. An amber ACT/SBY LED indicates a standby card.
Step 3 If the CTC reset does not clear the alarm, move traffic off the reporting cross-connect card. Complete the "Side Switch the Active and Standby XTC Cross-Connect Cards" procedure.
Step 4 Complete the "Remove and Reinsert (Reseat) a Card" procedure for the reporting cross-connect card.
Step 5 If the alarm does not clear, complete the "Physically Replace a Card" procedure for the reporting cross-connect card.
Note When you replace a card with an identical type of card, you do not need to make any changes to the database.
Step 6 If the alarm does not clear, log into the Cisco Technical Support Website at http://www.cisco.com/techsupport for more information or call Cisco TAC (1-800-553-2447) in order to report a service-affecting problem.
2.7.44 COMM-FAIL
•Default Severity: Minor (MN), Non-Service Affecting (NSA)
•Logical Object: EQPT
The Plug-In Module (card) Communication Failure alarm indicates that there is a communication failure between the XTC and the card. The failure might indicate a broken card interface.
Clear the COMM-FAIL Alarm
Step 1 Complete the "Reset a Traffic Card in CTC" procedure for the reporting card.
Step 2 If the alarm does not clear, complete the "Physically Replace a Card" procedure for the card.
Caution Removing a card that currently carries traffic on one or more ports can cause a traffic hit. To avoid this, perform an external switch if a switch has not already occurred. See the
"CTC Card Resetting and Switching" section for commonly used traffic-switching procedures.
Note When you replace a card with an identical type of card, you do not need to make any changes to the database.
Step 3 If the condition does not clear, log into the Cisco Technical Support Website at http://www.cisco.com/techsupport for more information or call Cisco TAC (1-800-553-2447).
2.7.45 CONTBUS-A-18
•Default Severity: Major (MJ), Non-Service Affecting (NSA)
•Logical Object: EQPT
A Communication Failure from Controller Slot to Controller Slot alarm for the XTC slot to XTC slot occurs when the main processor on the XTC in the first slot ("XTC A") loses communication with the coprocessor on the same card. This applies to the Slot 5 XTC.
Clear the CONTBUS-A-18 Alarm
Step 1 Complete the "Remove and Reinsert (Reseat) the Standby XTC Card" procedure to make the Slot 6 XTC active.
Caution Always use the supplied electrostatic discharge wristband when working with a powered ONS 15327. Plug the wristband cable into the ESD jack located on the between the top high-speed and XTC slots of the shelf assembly.
Step 2 Wait approximately 10 minutes for the Slot 6 XTC to reset as the standby XTC. Verify that the ACT/SBY LED is correctly illuminated before proceeding to the next step. A green ACT/SBY LED indicates an active card. An amber ACT/SBY LED indicates a standby card.
Step 3 Position the cursor over the Slot 5 XTC and complete the "Reset an Active XTC and Activate the Standby Card" procedure to return the card to the active state.
Step 4 If the reset card has not rebooted successfully, or the alarm has not cleared, call Cisco TAC (1-800-553-2447). If the TAC technician tells you to reseat the card, complete the "Reset an Active XTC and Activate the Standby Card" procedure. If the TAC technician tells you to remove the card and reinstall a new one, follow the "Physically Replace a Card" procedure.
2.7.46 CONTBUS-B-18
•Default Severity: Major (MJ), Non-Service Affecting (NSA)
•Logical Object: EQPT
A Communication Failure from Controller Slot to Controller Slot alarm for the XTC slot to XTC slot occurs when the main processor on the XTC in the second slot ("XTC B") loses communication with the coprocessor on the same card. This applies to the Slot 6 XTC.
Clear the CONTBUS-B-18 Alarm
Step 1 Complete the "Reset an Active XTC and Activate the Standby Card" procedure to make the Slot 5 XTC active.
Step 2 Wait approximately 10 minutes for the Slot 6 XTC to reset as the standby XTC. Verify that the ACT/SBY LED is correctly illuminated before proceeding to the next step. A green ACT/SBY LED indicates an active card. An amber ACT/SBY LED indicates a standby card.
Step 3 Position the cursor over the Slot 5 XTC and complete the "Reset an Active XTC and Activate the Standby Card" procedure to return the Slot 6 XTC card to the active state.
Step 4 If the reset card has not rebooted successfully, or the alarm has not cleared, call Cisco TAC (1-800-553-2447). If the TAC technician tells you to reseat the card, complete the "Remove and Reinsert (Reseat) the Standby XTC Card" procedure. If the TAC technician tells you to remove the card and reinstall a new one, follow the "Physically Replace a Card" procedure.
Caution Always use the supplied electrostatic discharge wristband when working with a powered ONS 15327. Plug the wristband cable into the ESD jack located on the between the top high-speed and XTC slots of the shelf assembly.
2.7.47 CONTBUS-IO-A
•Default Severity: Major (MJ), Service-Affecting (SA)
•Logical Object: EQPT
An XTC A to Shelf A Slot Communication Failure alarm occurs when the active Slot 5 XTC (XTC A) has lost communication with another card in the shelf. The other card is identified by the Object column in the CTC alarm window.
The CONTBUS-IO-A alarm can appear briefly when the ONS 15327 switches to the protect XTC. In the case of a XTC protection switch, the alarm clears after the other cards establish communication with the newly active XTC. If the alarm persists, the problem is with the physical path of communication from the XTC card to the reporting card. The physical path of communication includes the XTC and the other card.
Clear the CONTBUS-IO-A Alarm
Step 1 Ensure that the reporting card is physically present in the shelf. Record the card type. Click the Inventory tab and view the Eqpt Type column to reveal the provisioned type.
If the actual card type and the provisioned card type do not match, see the "MEA (EQPT)" alarm on page 2-105 for the reporting card.
Step 2 If the alarm object is any single card slot other than the standby Slot 6 XTC, perform a CTC reset of the object card. Complete the "Reset a Traffic Card in CTC" procedure. For the LED behavior, see the "Typical ONS 15327 Traffic Card LED Activity During Reset" section.
Step 3 If the alarm object is the standby Slot 6 XTC, complete the "Reset a Traffic Card in CTC" procedure for it. The process is similar for the standby XTC.
Note Resetting the standby XTC card does not activate it.
Wait ten minutes to verify that the card you reset completely reboots and becomes the standby card. (A reset standby card remains standby.)
If CONTBUS-IO-A is raised on several cards at once, complete the "Reset an Active XTC and Activate the Standby Card" procedure.
Wait ten minutes to verify that the card you reset completely reboots and becomes the standby card.
Step 4 Verify that the reset is complete and error-free and that no new related alarms appear in CTC. A green ACT/SBY LED indicates an active card. An amber ACT/SBY LED indicates a standby card.
Step 5 If the CTC reset does not clear the alarm, complete the "Remove and Reinsert (Reseat) a Card" procedure for the reporting card.
Caution Always use the supplied electrostatic discharge wristband when working with a powered ONS 15327. Plug the wristband cable into the ESD jack located between the top high-speed and XTC slots of the shelf assembly.
Step 6 If the reset card has not rebooted successfully, or the alarm has not cleared, call Cisco Technical Support (1-800-553-2447) and perform the following steps under their supervision:
a. If the Cisco Technical Support technician tells you to reseat the card, complete the "Remove and Reinsert (Reseat) the Standby XTC Card" procedure.
b. If the Cisco Technical Support technician tells you to remove the card and reinstall a new one, follow the "Physically Replace a Card" procedure.
c. If the Cisco Technical Support technician tells you to remove the chassis and install a new one, complete the "Chassis Replacement Procedure" section.
2.7.48 CONTBUS-IO-B
•Default Severity: Major (MJ), Service-Affecting (SA)
•Logical Object: EQPT
An XTC B to Shelf Communication Failure alarm occurs when the active Slot 6 XTC (XTC B) has lost communication with another card in the shelf. The other card is identified by the Object column in the CTC alarm window.
The CONTBUS-IO-B alarm might appear briefly when the ONS 15327 switches to the protect XTC. In the case of a XTC protection switch, the alarm clears after the other cards establish communication with the newly active XTC. If the alarm persists, the problem is with the physical path of communication from the XTC card to the reporting card. The physical path of communication includes the XTC and the other card.
Clear the CONTBUS-IO-B Alarm
Step 1 Ensure that the reporting card is physically present in the shelf. Record the card type. Click the Inventory tab and view the Eqpt Type column to reveal the provisioned type.
If the actual card type and the provisioned card type do not match, see the "MEA (EQPT)" alarm on page 2-105 for the reporting card.
Step 2 If the alarm object is any single card slot other than the standby Slot 5 XTC, perform a CTC reset of the object card. Complete the "Reset a Traffic Card in CTC" procedure. For the LED behavior, see the "Typical ONS 15327 Traffic Card LED Activity During Reset" section.
Step 3 If the alarm object is the standby Slot 5 XTC, complete the "Reset a Traffic Card in CTC" procedure for it. The process is similar for the standby XTC.
Note Resetting the standby XTC card does not activate it.
Wait ten minutes to verify that the card you reset completely reboots and becomes the standby card. (A reset standby card remains standby.)
Step 4 If CONTBUS-IO-B is raised on several cards at once, complete the "Reset an Active XTC and Activate the Standby Card" procedure.
Wait ten minutes to verify that the card you reset completely reboots and becomes the standby card.
Step 5 Verify that the reset is complete and error-free and that no new related alarms appear in CTC. A green ACT/SBY LED indicates an active card. An amber ACT/SBY LED indicates a standby card.
Step 6 If the CTC reset does not clear the alarm, complete the "Remove and Reinsert (Reseat) a Card" procedure for the reporting card.
Caution Always use the supplied electrostatic discharge wristband when working with a powered ONS 15327. Plug the wristband cable into the ESD jack located between the top high-speed and XTC slots of the shelf assembly.
Step 7 If the reset card has not rebooted successfully, or the alarm has not cleared, call Cisco Technical Support (1-800-553-2447) and perform the following steps under their supervision:
a. If the Cisco Technical Support technician tells you to reseat the card, complete the "Remove and Reinsert (Reseat) the Standby XTC Card" procedure.
b. If the Cisco Technical Support technician tells you to remove the card and reinstall a new one, follow the "Physically Replace a Card" procedure.
c. If the Cisco Technical Support technician tells you to remove the chassis and install a new one, complete the "Chassis Replacement Procedure" section.
2.7.49 CTNEQPT-MISMATCH
The CTNEQPT-MISMATCH alarm is not used in this platform in this release. It is reserved for future development.
2.7.50 CTNEQPT-PBPROT
•Default Severity: Critical (CR), Service-Affecting (SA)
•Logical Object: EQPT
The Interconnection Equipment Failure Protect Cross-Connect Card Payload Bus alarm indicates a failure of the main payload between the protect XTC card and the reporting traffic card. The XTC card and the reporting card are no longer communicating. The problem exists in the XTC card or the reporting traffic card.
Note If all traffic cards show the CTNEQPT-PBPROT alarm, complete the "Remove and Reinsert (Reseat) a Card" alarm on page 2-158 for the standby XTC card. If the reseat fails to clear the alarm, complete the "Physically Replace a Card" alarm on page 2-159 for the standby XTC card. Do not physically reseat an active XTC card. Reseating the XTC card disrupts traffic.
Caution It can take up to 30 minutes for software to be updated on a standby XTC card.
Caution Always use the supplied electrostatic discharge wristband when working with a powered ONS 15327. Plug the wristband cable into the ESD jack located between the top high-speed and XTC slots.
Clear the CTNEQPT-PBPROT Alarm
Step 1 Perform a CTC reset on the standby XTC card. Complete the "Reset a Traffic Card in CTC" procedure. (The procedure is the same for the standby XTC as for the traffic card.)
Resetting the standby XTC card will not make it active. Verify that its LED is amber once the reset is complete.
If the cross-connect reset is not complete and error-free or if the XTC reboots automatically, call Cisco TAC (1-800-553-2447).
Step 2 If the alarm does not clear, complete the "Remove and Reinsert (Reseat) a Card" procedure for the standby XTC card.
Step 3 Determine whether the card is an active card or standby card in a protection group. Click the node view Maintenance > Protection tabs, then click the protection group. The cards and their status will be displayed in the list.
Step 4 If the reporting traffic card is the active card in the protection group, complete the "Initiate a 1:1 Card Switch Command" procedure procedure. After you move traffic off the active card, or if the reporting card is standby, continue with the following steps.
Step 5 Complete the "Reset a Traffic Card in CTC" procedure on the reporting card.
Step 6 When you reinsert the high-speed card, verify the following LED behavior:
•The FAIL LED blinks for approximately 30 seconds.
•All LEDs blink once and turn off.
•The ACT/STBY LED is green (active).
Step 7 Verify that the reset is complete and error-free:
•No new alarms appear in the Alarms window in CTC.
•If you are looking at the physical ONS 15327, the ACT/STBY LED is illuminated.
•If you are looking at node view of the ONS 15327, an amber LED depiction with "SBY" has replaced the white "LDG" depiction on the card in CTC.
Step 8 If the alarm does not clear, complete the "Remove and Reinsert (Reseat) a Card" procedure for the reporting card.
Step 9 Complete the "Clear a Card or Port Lock On or Lock Out Command" procedure.
Step 10 If the alarm does not clear, complete the "Remove and Reinsert (Reseat) a Card" procedure for the reporting card.
Step 11 If the alarm does not clear, complete the "Physically Replace a Card" procedure for the standby cross-connect card.
Note When replacing a card with an identical type of card, no additional CTC provisioning is required.
Step 12 If the alarm does not clear, complete the "Physically Replace a Card" procedure for the reporting traffic card.
Step 13 If the alarm does not clear, log into the Technical Support Website at http://www.cisco.com/techsupport for more information or call Cisco TAC (1-800-553-2447) in order to report a service-affecting problem.
2.7.51 CTNEQPT-PBWORK
•Default Severity: Critical (CR), Service-Affecting (SA)
•Logical Object: EQPT
The Interconnection Equipment Failure Working Cross-Connect Card Payload Bus alarm indicates a failure in the main payload bus between the ONS 15327 XTC card and the reporting traffic card. The cross-connect card and the reporting card are no longer communicating through the backplane. The problem exists in the XTC card and the reporting traffic card.
Note This alarm automatically raises and clears when the ONS 15327 Slot 6 XTC cross-connect card is reseated.
Clear the CTNEQPT-PBWORK Alarm
Step 1 If all traffic cards show a CTNEQPT-PBWORK alarm:
a. Complete the "Reset an Active XTC and Activate the Standby Card" procedure for the active XTC and then complete the "Remove and Reinsert (Reseat) the Standby XTC Card" procedure.
b. If the reseat fails to clear the alarm, complete the "Physically Replace a Card" procedure for the XTC card.
Caution Always use the supplied electrostatic discharge wristband when working with a powered ONS 15327. Plug the wristband cable into the ESD jack located on the between the top high-speed and XTC slots of the shelf assembly.
Caution Do not physically reseat an active XTC; it disrupts traffic.
Step 2 If not all traffic cards show the alarm, complete the "Side Switch the Active and Standby XTC Cross-Connect Cards" procedure for the active XTC card.
Step 3 Complete the "Reset a Traffic Card in CTC" procedure for the reporting card. For the LED behavior, see the "Typical ONS 15327 Traffic Card LED Activity During Reset" section.
Step 4 Verify that the reset is complete and error-free and that no new related alarms appear in CTC. A green ACT/SBY LED indicates an active card. An amber ACT/SBY LED indicates a standby card.
Step 5 If the alarm does not clear, complete the "Remove and Reinsert (Reseat) a Card" procedure for the standby XTC card.
Step 6 Complete the "Reset a Traffic Card in CTC" procedure for the reporting card. For the LED behavior, see the "Typical ONS 15327 Traffic Card LED Activity During Reset" section.
Step 7 Verify that the reset is complete and error-free and that no new related alarms appear in CTC. A green ACT/SBY LED indicates an active card. An amber ACT/SBY LED indicates a standby card.
Step 8 If the CTC reset does not clear the alarm, complete the "Remove and Reinsert (Reseat) a Card" procedure for the reporting card.
Step 9 If the alarm does not clear, complete the "Physically Replace a Card" procedure for the XTC card.
Note When you replace a card with an identical type of card, you do not need to make any changes to the database.
Step 10 If the alarm does not clear, complete the "Physically Replace a Card" procedure for the traffic card.
Step 11 If the alarm does not clear, log into the Cisco Technical Support Website at http://www.cisco.com/techsupport for more information or call Cisco TAC (1-800-553-2447) in order to report a service-affecting problem.
2.7.52 DATAFLT
•Default Severity: Minor (MN), Non-Service Affecting (NSA)
•Logical Object: NE
The Software Data Integrity Fault alarm occurs when the XTC exceeds its flash memory capacity.
Clear the DATAFLT Alarm
Step 1 Complete the "Reset an Active XTC and Activate the Standby Card" procedure.
Step 2 If the alarm does not clear, log into the Cisco Technical Support Website at http://www.cisco.com/techsupport for more information or call Cisco Technical Support (1-800-553-2447).
2.7.53 DBOSYNC
•Default Severity: Major (MJ), Service Affecting (SA)
•Logical Object: NE
The standby Database Out Of Synchronization alarm occurs when the standby XTC "To be Active" database does not synchronize with the active database on the active XTC.
Caution If you reset the active XTC card while this alarm is raised, you lose current provisioning.
Clear the DBOSYNC Alarm
Step 1 Save a backup copy of the active XTC database. Refer to the "Maintain the Node" chapter in the Cisco ONS 15327 Procedure Guide for instructions.
Step 2 Make a minor provisioning change to the active database to see if applying a provisioning change clears the alarm:
a. In node view, click the Provisioning > General > General tabs.
b. In the Description field, make a small change such as adding a period to the existing entry.
The change causes a database write but does not affect the node state. The write could take up to a minute.
Step 3 If the alarm does not clear, log into the Cisco Technical Support Website at http://www.cisco.com/techsupport for more information or call Cisco TAC (1-800-553-2447).
2.7.54 DS3-MISM
•Default Severity: Not Alarmed (NA), Non-Service Affecting (NSA)
•Logical Object: DS3
The DS-3 Frame Format Mismatch condition indicates a frame format mismatch on a signal transiting the XTC-28-3 card. The condition occurs when the provisioned line type and incoming signal frame format type do not match. For example, if the line type is set to D4 for a DS-1 transiting the XTC-28-3 card, and the incoming signal's frame format is detected as unframed, then the ONS 15327 reports a DS3-MISM condition.
Clear the DS3-MISM Condition
Step 1 Display the CTC card view for the reporting XTC-28-3 card.
Step 2 Click the Provisioning > Line tabs.
Step 3 For the row on the appropriate port, verify that the Line Type column is set to match the expected incoming signal (ESF, D4, or unframed).
Step 4 If the Line Type field does not match the expected incoming signal, select the correct Line Type in the drop-down list.
Step 5 Click Apply.
Step 6 If the condition does not clear after the user verifies that the provisioned line type matches the expected incoming signal, use an optical test set to verify that the actual signal coming into the ONS 15327 matches the expected incoming signal.
For specific procedures to use the test set equipment, consult the manufacturer.
Step 7 If the condition does not clear, log into the Cisco Technical Support Website at http://www.cisco.com/techsupport for more information or call Cisco TAC (1-800-553-2447).
2.7.55 DUP-IPADDR
•Default Severity: Major (MJ), Non-Service Affecting (NSA)
•Logical Object: NE
The Duplicate IP Address alarm indicates that the alarmed node IP address is already in use within the same DCC area. When this happens, TC no longer reliably connects to either node. Depending on how the packets are routed, CTC may connect to either node (having the same IP address). If CTC has connected to both nodes before they shared the same address, it has two distinct NodeModel instances (keyed by the node ID portion of the MAC address).
Clear the DUP-IPADDR Alarm
Step 1 Isolate the alarmed node from the other node having the same address:
a. Connect to the alarmed node using the Craft port on the ONS 15327 chassis.
b. Begin a CTC session.
c. On the login dialog window, uncheck the Network Discovery check box.
Step 2 In node view, click the Provisioning > Network > General tabs.
Step 3 In the IP Address field, change the IP address to a unique number.
Step 4 Click Apply.
Step 5 If the alarm does not clear, log into the Cisco Technical Support Website at http://www.cisco.com/techsupport for more information or call Cisco Technical Support (1-800-553-2447).
2.7.56 DUP-NODENAME
•Default Severity: Minor (MN), Non-Service Affecting (NSA)
•Logical Object: NE
The Duplicate Node Name alarm indicates that the alarmed node alphanumeric name is already being used within the same DCC area.
Clear the DUP-NODENAME Alarm
Step 1 In node view, click the Provisioning > General > General tabs.
Step 2 In the Node Name field, enter a unique name for the node.
Step 3 Click Apply.
Step 4 If the alarm does not clear, log into the Cisco Technical Support Website at http://www.cisco.com/techsupport for more information or call Cisco Technical Support (1-800-553-2447).
2.7.57 EHIBATVG
•Default Severity: Major (MJ), Service-Affecting (SA)
•Logical Object: PWR
The Extreme High Voltage Battery alarm occurs in a -48 VDC environment when a battery lead input voltage exceeds the extreme high power threshold. This threshold, with a default value of -56.5 VDC, is user-provisionable. The alarm remains raised until the voltage remains under the threshold for 120 seconds. (For information about changing this threshold, refer to the Cisco ONS 15327 Procedure Guide.)
Clear the EHIBATVG Alarm
Step 1 The problem is external to the ONS 15327. Troubleshoot the power source supplying the battery leads.
Step 2 If the alarm does not clear, log into the Cisco Technical Support Website at http://www.cisco.com/techsupport for more information or call Cisco TAC (1-800-553-2447) in order to report a service-affecting problem.
2.7.58 ELWBATVG
•Default Severity: Major (MJ), Service-Affecting (SA)
•Logical Object: PWR
The Extreme Low Voltage Battery alarm occurs in a -48 VDC environment when a battery lead input voltage falls below the extreme low power threshold. This threshold, with a default value of -40.5 VDC, is user-provisionable. The alarm remains raised until the voltage remains over the threshold for 120 seconds. (For information about changing this threshold, refer to the Cisco ONS 15327 Procedure Guide.)
Clear the ELWBATVG Alarm
Step 1 The problem is external to the ONS 15327. Troubleshoot the power source supplying the battery leads.
Step 2 If the alarm does not clear, log into the Cisco Technical Support Website at http://www.cisco.com/techsupport for more information or call Cisco TAC (1-800-553-2447) in order to report a service-affecting problem.
2.7.59 ENCAP-MISMATCH-P
The ENCAP-MISMATCH-P alarm is not used in this platform in this release. It is reserved for future development.
2.7.60 EOC
•Default Severity: Minor (MN), Non-Service Affecting (NSA)
•Logical Objects: OCN, TRUNK
The SONET Data Communications Channel (DCC) Termination Failure alarm occurs when the ONS 15327 loses its data communications channel. Although this alarm is primarily SONET, it can apply to DWDM in other platforms.
The SDCCs consist of three bytes, D1 through D3, in the SONET overhead. The bytes convey information about Operation, Administration, Maintenance, and Provisioning (OAM&P). The ONS 15327 uses the DCC on the SONET section layer to communicate network management information.
Warning Invisible laser radiation could be emitted from the end of the unterminated fiber cable or connector. Do not stare into the beam directly with optical instruments. Viewing the laser output with certain optical instruments (for example, eye loupes, magnifiers, and microscopes) within a distance of 100 mm could pose an eye hazard. Statement 1056
Warning Use of controls, adjustments, or performing procedures other than those specified may result in hazardous radiation exposure. Statement 1057
Note If a circuit shows a partial state when this alarm is raised, the logical circuit is in place. The circuit is able to carry traffic when the connection issue is resolved. You do not need to delete the circuit when troubleshooting this alarm.
Clear the EOC Alarm
Step 1 If the "LOS (OCN)" alarm on page 2-95 is also reported, complete the "Clear the LOS (OCN) Alarm" procedure.
Step 2 If the "SF-L" condition on page 2-124 is reported, complete the "Clear the SF-L Condition" procedure.
Step 3 If the alarm does not clear on the reporting node, verify the physical connections between the cards and the fiber-optic cables are configured to carry SDCC traffic. If they are not correct, correct them. For more information about fiber connections and terminations, refer to the Cisco ONS 15327 Procedure Guide.
Caution Always use the supplied electrostatic discharge wristband when working with a powered ONS 15327. Plug the wristband cable into the ESD jack located between the top high-speed and XTC slots of the shelf assembly.
Step 4 If the physical connections are correct and configured to carry DCC traffic, verify that both ends of the fiber span have in-service (IS-NR) ports. Verify that the ACT/SBY LED on each OC-N card is green.
Step 5 When the LEDs on the OC-N cards are correctly illuminated, complete the "Verify or Create Node SDCC Terminations" procedure to verify that the DCC is provisioned for the ports at both ends of the fiber span.
Step 6 Repeat Step 5 at the adjacent nodes.
Step 7 If DCC is provisioned for the ends of the span, verify that the port is active and in service:
a. Confirm that the OC-N card shows a green LED in CTC or on the physical card.
A green ACT/SBY LED indicates an active card. An amber ACT/SBY LED indicates a standby card.
b. To determine whether the port is in service, double-click the card in CTC to display the card view.
c. Click the Provisioning > Line tabs.
d. Verify that the Admin State column lists the port as IS.
e. If the Admin State column lists the port as OOS,MT or OOS,DSBLD, click the column and click IS from the drop-down list. Click Apply.
Step 8 For all nodes, if the card is in service, use an optical test set to determine whether signal failures are present on fiber terminations.
For specific procedures to use the test set equipment, consult the manufacturer.
Step 9 If no signal failures exist on terminations, measure power levels to verify that the budget loss is within the parameters of the receiver. See the Table 1-5 for optical transmit and receive levels.
Step 10 If budget loss is within parameters, ensure that fiber connectors are securely fastened and properly terminated.
Step 11 If fiber connectors are properly fastened and terminated, complete the "Reset an Active XTC and Activate the Standby Card" procedure.
Wait ten minutes to verify that the card you reset completely reboots and becomes the standby card.
Resetting the active XTC switches control to the standby XTC. If the alarm clears when the ONS 15327 node switches to the standby XTC, the user can assume that the previously active card is the cause of the alarm.
Step 12 If the XTC reset does not clear the alarm, delete the problematic SDCC termination:
a. From card view, click View > Go to Previous View if you have not already done so.
a. Click the Provisioning > Comm Channels > SDCC tabs.
b. Highlight the problematic DCC termination.
c. Click Delete.
d. Click Yes in the Confirmation Dialog box.
Step 13 Recreate the SDCC termination. Refer to the Cisco ONS 15327 Procedure Guide for instructions.
Step 14 Verify that both ends of the DCC have been recreated at the optical ports.
Step 15 If the alarm has not cleared, call Cisco Technical Support (1-800-553-2447). If the Cisco Technical Support technician tells you to reseat the card, complete the "Remove and Reinsert (Reseat) the Standby XTC Card" procedure. If the Cisco Technical Support technician tells you to remove the card and reinstall a new one, follow the "Physically Replace a Card" procedure.
2.7.61 EOC-L
•Default Severity: Minor (MN), Non-Service Affecting (NSA)
•Logical Objects: OCN
The Line DCC Termination Failure alarm occurs when the ONS 15327 loses its line data communications channel. The LDCCs are nine bytes, D4 through D12, in the SONET overhead. The bytes convey information about OAM&P. The ONS 15327 uses the LDCCs on the SONET line layer to communicate network management information.
Warning Invisible laser radiation could be emitted from the end of the unterminated fiber cable or connector. Do not stare into the beam directly with optical instruments. Viewing the laser output with certain optical instruments (for example, eye loupes, magnifiers, and microscopes) within a distance of 100 mm could pose an eye hazard. Statement 1056
Warning Use of controls, adjustments, or performing procedures other than those specified may result in hazardous radiation exposure. Statement 1057
Note If a circuit shows an incomplete state when the EOC alarm is raised, the logical circuit is in place. The circuit is able to carry traffic when the DCC termination issue is resolved. You do not need to delete the circuit when troubleshooting this alarm.
Clear the EOC-L Alarm
Step 1 Complete the "Clear the EOC Alarm" procedure.
Step 2 If the alarm has not cleared, call Cisco Technical Support (1-800-553-2447). If the Cisco Technical Support technician tells you to reseat the card, complete the "Remove and Reinsert (Reseat) the Standby XTC Card" procedure. If the Cisco Technical Support technician tells you to remove the card and reinstall a new one, follow the "Physically Replace a Card" procedure.
Caution Always use the supplied electrostatic discharge wristband when working with a powered ONS 15327. Plug the wristband cable into the ESD jack located between the top high-speed and XTC slots of the shelf assembly.
2.7.62 EQPT
•Default Severity: Critical (CR), Service-Affecting (SA)
•Logical Objects: EQPT, PPM
An Equipment Failure alarm indicates that a hardware failure has occurred on the reporting card.
If the EQPT alarm occurs with a BKUPMEMP alarm, refer to the "BKUPMEMP" section. The BKUPMEMP procedure also clears the EQPT alarm.
Clear the EQPT Alarm
Step 1 If traffic is active on the alarmed port, you might need to switch traffic away from it. See the "Protection Switching, Lock Initiation, and Clearing" section for commonly used traffic-switching procedures.
Step 2 Complete the "Reset a Traffic Card in CTC" procedure for the reporting card. For the LED behavior, see the "Typical ONS 15327 Traffic Card LED Activity During Reset" section.
Step 3 Verify that the reset is complete and error-free and that no new related alarms appear in CTC. Verify the LED status. A green ACT/SBY LED indicates an active card. An amber ACT/SBY LED indicates a standby card.
Step 4 If the CTC reset does not clear the alarm, complete the "Remove and Reinsert (Reseat) a Card" procedure for the reporting card.
Caution Always use the supplied electrostatic discharge wristband when working with a powered ONS 15327. Plug the wristband cable into the ESD jack located between the top high-speed and XTC slots of the shelf assembly.
Step 5 If the physical reseat of the card fails to clear the alarm, complete the "Physically Replace a Card" procedure for the reporting card.
Note When you replace a card with an identical type of card, you do not need to make any changes to the database.
Step 6 If the alarm does not clear, log into the Cisco Technical Support Website at http://www.cisco.com/techsupport for more information or call Cisco Technical Support (1-800-553-2447) in order to report a service-affecting problem.
2.7.63 EQPT-BOOT
The EQPT-BOOT alarm is not used in this platform in this release. It is reserved for future development.
2.7.64 EQPT-DIAG
•Default Severity: Critical (CR), Service-Affecting (SA)
•Logical Object: EQPT
An Equipment-Diagnostic Failure alarm indicates that a software or hardware failure has occurred on the reporting card. This alarm can be raised against an OC-N card or a XTC card.
Clear the EQPT-DIAG Alarm
Step 1 If traffic is active on the alarmed card, you might need to switch traffic away from it. Refer to the "Generic Signal and Circuit Procedures" section for procedures.
Step 2 Complete the "Remove and Reinsert (Reseat) a Card" procedure for the alarmed card.
Caution If the card carries live traffic, reseating it can affect this traffic.
Step 3 If the alarm does not clear, complete the "Physically Replace a Card" procedure.
Step 4 If the alarm does not clear, log into the Cisco Technical Support Website at http://www.cisco.com/techsupport for more information or call Cisco TAC (1-800-553-2447).
2.7.65 EQPT-HITEMP
The EQPT-HITEMP alarm is not used in this platform in this release. It is reserved for future development.
2.7.66 EQPT-MISS
•Default Severity: Critical (CR), Service-Affecting (SA)
•Logical Object: FAN
The Replaceable Equipment or Unit Missing alarm is reported against the fan-tray assembly unit. It indicates that the replaceable fan-tray assembly is missing or not fully inserted.
Caution Always use the supplied electrostatic discharge wristband when working with a powered ONS 15327. Plug the wristband cable into the ESD jack located on the between the top high-speed and XTC slots of the shelf assembly.
Clear the EQPT-MISS Alarm
Step 1 If the alarm is reported against the fan, verify that the fan-tray assembly is present.
Step 2 If the fan-tray assembly is present, complete the "Replace the Fan-Tray Assembly" procedure.
Step 3 If no fan-tray assembly is present, obtain a fan-tray assembly and refer to the "Install Hardware" chapter in the Cisco ONS 15327 Procedure Guide.
Step 4 If the alarm does not clear, log into the Cisco Technical Support Website at http://www.cisco.com/techsupport for more information or call Cisco TAC (1-800-553-2447) in order to report a service-affecting problem.
2.7.67 ERFI-P-CONN
The ERFI-P-CONN alarm is not used in this platform in this release. It is reserved for future development.
2.7.68 ERFI-P-PAYLD
The ERFI-P-PAYLD alarm is not used in this platform in this release. It is reserved for future development.
2.7.69 ERFI-P-SRVR
The ERFI-P-SRVR alarm is not used in this platform in this release. It is reserved for future development.
2.7.70 ERROR-CONFIG
The ERROR-CONFIG alarm is not used in this platform in this release. It is reserved for future development.
2.7.71 ETH-LINKLOSS
•Default Severity: Not Alarmed (NA), Non-Service Affecting (NSA)
•Logical Object: NE
The Rear Panel Ethernet Link Removed condition, if enabled in the network defaults, is raised under the following conditions:
•The node.network.general.AlarmMissingBackplaneLAN field in NE default is enabled.
•The node is configured as a gateway network element (GNE).
•The backplane LAN cable is removed.
Clear the ETH-LINKLOSS Condition
Step 1 To clear this alarm, reattach the cable to the front of the Ethernet card. Refer to the Cisco ONS 15327 Procedure Guide for instructions to install this cable.
Step 2 If the condition does not clear, log into the Cisco Technical Support Website at http://www.cisco.com/techsupport for more information or call Cisco TAC (1-800-553-2447).
2.7.72 E-W-MISMATCH
•Default Severity: Major (MJ), Service-Affecting (SA)
•Logical Object: OCN
A Procedural Error Misconnect East/West Direction alarm occurs when nodes in a ring have an east slot misconnected to another east slot or a west slot misconnected to another west slot. In most cases, the user did not connect the fibers correctly or the ring provisioning plan was flawed. You can physically reconnect the cable to the correct slots to clear the E-W-MISMATCH alarm. Alternately, you can delete and recreate the span in CTC to change the west line and east line designations. The CTC method clears the alarm, but might change the traditional east-west node connection pattern of the ring.
Note The E-W-MISMATCH alarm also appears during the initial set up of a ring with its East-West slots configured correctly. If the alarm appears during the initial setup, the alarm clears itself shortly after the ring setup is complete.
Note The lower-numbered slot at a node is traditionally labeled as the west slot and the higher numbered slot is labeled as the east slot. For example, in the ONS 15327 system, Slot 1 is west and Slot 4 is east.
Note The physical switch procedure is the recommend method of clearing the E-W-MISMATCH alarm. The physical switch method reestablishes the logical pattern of connection in the ring. However, you can also use CTC to recreate the span and identify the misconnected slots as east and west. The CTC method is useful when the misconnected node is not geographically near the troubleshooter.
Clear the E-W-MISMATCH Alarm with a Physical Switch
Step 1 Diagram the ring setup, including nodes and spans, on a piece of paper or white board.
Step 2 In node view, click View > Go to Network View.
Step 3 Label each of the nodes on the diagram with the same name that appears on the network map.
Step 4 Right-click each span to display the node name/slot/port for each end of the span.
Step 5 Label the span ends on the diagram with the same information.
Step 6 Repeat Steps 4 and 5 for each span on your diagram.
Step 7 Label the highest slot at each node east and the lowest slot at each node west.
Step 8 Examine the diagram. You should see a clockwise pattern of west slots connecting to east slots for each span. Refer to the Cisco ONS 15327 Procedure Guide for more information about configuring the system.
Step 9 If any span has an east-to-east or west-to-west connection, physically switching the fiber connectors from the card that does not fit the pattern to the card that continues the pattern should clear the alarm.
Warning Invisible laser radiation could be emitted from the end of the unterminated fiber cable or connector. Do not stare into the beam directly with optical instruments. Viewing the laser output with certain optical instruments (for example, eye loupes, magnifiers, and microscopes) within a distance of 100 mm could pose an eye hazard. Statement 1056
Warning Use of controls, adjustments, or performing procedures other than those specified may result in hazardous radiation exposure. Statement 1057
Step 10 If the alarm does not clear, log into the Cisco Technical Support Website at http://www.cisco.com/techsupport for more information or call Cisco Technical Support (1-800-553-2447) in order to report a service-affecting problem.
Clear the E-W-MISMATCH Alarm in CTC
Step 1 Log into the misconnected node. A misconnected node has both ring fibers connecting it to its neighbor nodes misconnected.
Step 2 Click the Maintenance > BLSR tabs.
Step 3 From the row of information for the fiber span, complete the "Identify an ONS 15327 BLSR Ring Name or Node ID Number" procedure to identify the node ID, ring name, and the slot and port in the East Line column and West Line column. Record the above information.
Step 4 Click View > Go to Network View.
Step 5 Delete and recreate the BLSR:
a. Click the Provisioning > BLSR tabs.
b. Click the row from Step 3 to select it and click Delete.
c. Click Create.
d. Fill in the ring name and node ID from the information collected in Step 3.
e. Click Finish.
Step 6 Display node view and click the Maintenance > BLSR tabs.
Step 7 Change the West Line drop-down list to the slot you recorded for the East Line in Step 3.
Step 8 Change the East Line drop-down list to the slot you recorded for the West Line in Step 3.
Step 9 Click OK.
Step 10 If the alarm does not clear, log into the Cisco Technical Support Website at http://www.cisco.com/techsupport for more information or call Cisco Technical Support (1-800-553-2447) in order to report a service-affecting problem.
2.7.73 EXCCOL
•Default Severity: Minor (MN), Non-Service Affecting (NSA)
•Logical Object: EQPT
The Excess Collisions on the LAN alarm indicates that too many collisions are occurring between data packets on the network management LAN, and communications between the ONS 15327 and CTC might be affected. The network management LAN is the data network connecting the workstation running the CTC software to the XTC card. The problem causing the alarm is external to the ONS 15327.
Troubleshoot the network management LAN connected to the XTC for excess collisions. You might need to contact the system administrator of the network management LAN to accomplish the following steps.
Clear the EXCCOL Alarm
Step 1 Verify that the network device port connected to the XTC card has a flow rate set to 10 Mb, half-duplex.
Step 2 If the port has the correct flow rate and duplex setting, troubleshoot the network device connected to the XTC card and the network management LAN.
Step 3 If the alarm does not clear, log into the Cisco Technical Support Website at http://www.cisco.com/techsupport for more information or call Cisco TAC (1-800-553-2447).
2.7.74 EXERCISE-RING-FAIL
•Default Severity: Not Alarmed (NA), Non-Service Affecting (NSA)
•Logical Object: OCN
The Exercise Ring command issues ring protection switching of the requested channel without completing the actual bridge and switch. The EXERCISE-RING-FAIL condition is raised if the command was issued and accepted but the exercise did not take place.
Note If the exercise command gets rejected due to the existence of a higher priority condition in the ring, EXERCISE-RING-FAIL is not reported.
Clear the EXERCISE-RING-FAIL Condition
Step 1 Look for and clear, if present, the "LOF (OCN)" alarm on page 2-90, the "LOS (OCN)" alarm on page 2-95, or BLSR alarms.
Step 2 Reissue the Exercise Ring command:
a. Click the Maintenance > BLSR tabs.
b. Click the row of the affected ring under the West Switch column.
c. Select Exercise Ring in the drop-down list.
Step 3 If the condition does not clear, log into the Cisco Technical Support Website at http://www.cisco.com/techsupport for more information or call Cisco Technical Support (1-800-553-2447).
2.7.75 EXERCISE-RING-REQ
The EXERCISE-RING-REQ alarm is not used in this platform in this release. It is reserved for future development.
2.7.76 EXERCISE-SPAN-FAIL
•Default Severity: Not Alarmed (NA), Non-Service Affecting (NSA)
•Logical Object: OCN
The Exercise Span command issues span switching of the requested channel without completing the actual bridge and switch. The EXERCISE-SPAN-FAIL alarm is raised if the command was issued and accepted but the exercise did not take place.
Note If the exercise command gets rejected due to the existence of a higher-priority condition in the span or ring, EXERCISE-SPAN-FAIL is not reported.
Clear the EXERCISE-SPAN-FAIL Condition
Step 1 Look for and clear, if present, the "LOF (OCN)" alarm on page 2-90, the "LOS (OCN)" alarm on page 2-95, or a BLSR alarm.
Step 2 Reissue the Exercise Span command:
a. Click the Maintenance > BLSR tabs.
b. Determine whether the card you would like to exercise is the west card or the east card.
c. Click the row of the affected span under the East Switch or West Switch column.
d. Select Exercise Span in the drop-down list.
Step 3 If the condition does not clear, log into the Cisco Technical Support Website at http://www.cisco.com/techsupport for more information or call Cisco TAC (1-800-553-2447).
2.7.77 EXERCISING-RING
The EXERCISING-RING alarm is not used in this platform in this release. It is reserved for future development.
2.7.78 EXT
•Default Severity: Minor (MN), Non-Service Affecting (NSA)
•Logical Object: ENVALRM
A Failure Detected External to the NE alarm occurs because an environmental alarm is present. For example, a door might be open or flooding might have occurred.
Clear the EXT Alarm
Step 1 Follow your standard operating procedure to remedy environmental conditions that cause alarms. The alarm clears when the situation is remedied.
Step 2 If the alarm does not clear, log into the Cisco Technical Support Website at http://www.cisco.com/techsupport for more information or call Cisco Technical Support (1-800-553-2447).
2.7.79 EXTRA-TRAF-PREEMPT
•Default Severity: Major (MJ), Service Affecting (SA)
•Logical Object: OCN
An Extra Traffic Preempted alarm occurs on OC-N cards in two-fiber BLSRs because low-priority traffic directed to the protect system has been preempted by a working system protection switch.
Clear the EXTRA-TRAF-PREEMPT Alarm
Step 1 Verify that the protection switch has occurred by checking the Conditions tab.
Step 2 If a ring switch has occurred, clear the ring switch on the working system by following the appropriate alarm in this chapter. For more information about protection switches, refer to the "Protection Switching, Lock Initiation, and Clearing" section.
Step 3 If the alarm does not clear, log into the Cisco Technical Support Website at http://www.cisco.com/techsupport for more information or call Cisco Technical Support (1-800-553-2447) in order to report a service-affecting problem.
2.7.80 FAILTOSW
•Default Severity: Not Alarmed (NA), Non-Service Affecting (NSA)
•Logical Object: OCN
The Failure to Switch to Protection condition occurs when a working electrical port cannot switch to the protect port in a protection group because another working electrical port with a higher-priority alarm has switched to the protect port.
Clear the FAILTOSW Condition
Step 1 Look up and troubleshoot the higher-priority alarm. Clearing the higher-priority condition frees the card and clears the FAILTOSW.
Step 2 If the condition does not clear, replace the working electrical card that is reporting the higher priority alarm by following the "Physically Replace a Card" procedure. This card is the working electrical card using the protect card and not reporting FAILTOSW.
Replacing the working electrical card that is reporting the higher-priority alarm allows traffic to revert to the working slot and the card reporting the FAILTOSW to switch to the protect card.
Note Removing a card that currently carries traffic on one or more ports can cause a traffic hit. To avoid this, perform an external switch if a switch has not already occurred. See the "Protection Switching, Lock Initiation, and Clearing" section for commonly used traffic-switching procedures.
Note When you replace a card with an identical type of card, you do not need to make any changes to the database.
Step 3 If the condition does not clear, log into the Cisco Technical Support Website at http://www.cisco.com/techsupport for more information or call Cisco Technical Support (1-800-553-2447).
2.7.81 FAILTOSW-PATH
•Default Severity: Not Alarmed (NA), Non-Service Affecting (NSA)
•Logical Objects: STSMON
The Fail to Switch to Protection Path condition occurs when the working circuit does not switch to the protection circuit on a path protection. Common causes of the FAILTOSW-PATH alarm include a missing or defective protect port, a lockout set on one of the path protection nodes, or path level alarms that would cause a path protection switch to fail including the "AIS-P" condition on page 2-15, the "LOP-P" alarm on page 2-91, the "SD-P" condition on page 2-122, the "SF-P" condition on page 2-125, and the "UNEQ-P" alarm on page 2-143.
The "LOF (OCN)" alarm on page 2-90, the "LOS (OCN)" alarm on page 2-95, the "SD-P" condition on page 2-122, or the "SF-L" condition on page 2-124 can also occur on the failed path.
Clear the FAILTOSW-PATH Alarm in a Path Protection Configuration
Step 1 Look up and clear the higher priority alarm. Clearing this condition frees the standby card and clears the FAILTOSW-PATH condition. If the "AIS-P" condition on page 2-15, the "LOP-P" alarm on page 2-91, the "UNEQ-P" alarm on page 2-143, the "SF-P" condition on page 2-125, the "SD-P" condition on page 2-122, the "LOF (OCN)" alarm on page 2-90, the "LOS (OCN)" alarm on page 2-95, the "SD-P" condition on page 2-122, or the "SF-L" condition on page 2-124 are also occurring on the reporting port, complete the applicable alarm clearing procedure.
Step 2 If the alarm does not clear, replace the active OC-N card that is reporting the higher priority alarm. Complete the "Physically Replace a Card" procedure. Replacing the active OC-N card that is reporting the higher priority alarm allows traffic to revert to the active slot. Reverting frees the standby card, which can then take over traffic from the card reporting the lower priority alarm and the FAILTOSW-PATH condition.
Caution Always use the supplied electrostatic discharge wristband when working with a powered ONS 15327. Plug the wristband cable into the ESD jack located between the top high-speed and XTC slots of the shelf assembly.
Note When you replace a card with an identical type of card, you do not need to make any changes to the database.
Step 3 If the condition does not clear, log into the Cisco Technical Support Website at http://www.cisco.com/techsupport for more information or call Cisco Technical Support (1-800-553-2447).
2.7.82 FAILTOSWR
•Default Severity: Not Alarmed (NA), Non-Service Affecting (NSA)
•Logical Object: OCN
The Fail to Switch to Protection Ring condition occurs when a ring switch did not complete because of internal APS problems.
FAILTOSWR clears in any of the following situations:
•A physical card pull of the active XTC card (done under Cisco Technical Support supervision).
•A node power cycle.
•A higher-priority event such as an external switch command.
•The next ring switch succeeds.
•The cause of the APS switch (such as the "SD (DS1, DS3)" condition on page 2-120 or the "SF (DS1, DS3)" condition on page 2-124) clears.
Warning Invisible laser radiation could be emitted from the end of the unterminated fiber cable or connector. Do not stare into the beam directly with optical instruments. Viewing the laser output with certain optical instruments (for example, eye loupes, magnifiers, and microscopes) within a distance of 100 mm could pose an eye hazard. Statement 1056
Warning Use of controls, adjustments, or performing procedures other than those specified may result in hazardous radiation exposure. Statement 1057
Clear the FAILTOSWR Condition in a BLSR Configuration
Step 1 Perform the EXERCISE RING command on the reporting card:
a. Click the Maintenance > BLSR tabs.
b. Click the row of the affected ring under the West Switch column.
c. Select Exercise Ring in the drop-down list.
Step 2 If the condition does not clear, from the view menu, choose Go to Network View.
Step 3 Look for alarms on OC-N cards that make up the ring or span and troubleshoot these alarms.
Step 4 If clearing other alarms does not clear the FAILTOSWR condition, log into the near-end node.
Step 5 Click the Maintenance > BLSR tabs.
Step 6 Record the OC-N cards listed under West Line and East Line. Ensure that these OC-N cards and ports are active and in service:
a. Verify the LED status. A green ACT/SBY LED indicates an active card. An amber ACT/SBY LED indicates a standby card.
b. Double-click the card in CTC to display the card view.
c. Click the Provisioning > Line tabs.
d. Verify that the Admin State column lists the port as IS.
e. If the Admin State column lists the port as OOS,MT or OOS,DSBLD, click the column and choose IS. Click Apply.
Step 7 If the OC-N cards are active and in service, verify fiber continuity to the ports on the recorded cards.
Note To verify fiber continuity, follow site practices.
Step 8 If fiber continuity to the ports is OK, use an optical test set to verify that a valid signal exists on the line.
For specific procedures to use the test set equipment, consult the manufacturer. Test the line as close to the receiving card as possible.
Step 9 If the signal is valid, clean the fiber according to site practice. If no site practice exists, complete the procedure in the "Maintain the Node" chapter in the Cisco ONS 15327 Procedure Guide.
Step 10 If cleaning the fiber does not clear the condition, verify that the power level of the optical signal is within the OC-N card receiver specifications. Table 1-5 lists these specifications.
Step 11 Repeat Steps 7 through 10 for any other ports on the card.
Step 12 If the optical power level for all OC-N cards is within specifications, complete the "Physically Replace a Card" procedure for the protect standby OC-N card.
Note When you replace a card with an identical type of card, you do not need to make any changes to the database.
Step 13 If the condition does not clear after you replace the BLSR cards on the node one by one, repeat
Steps 4 through 12 for each of the nodes in the ring.
Step 14 If the condition does not clear, log into the Cisco Technical Support Website at http://www.cisco.com/techsupport for more information or call Cisco Technical Support (1-800-553-2447).
2.7.83 FAILTOSWS
•Default Severity: Not Alarmed (NA), Non-Service Affecting (NSA)
•Logical Object: OCN
The Failure to Switch to Protection Span condition signals an APS span switch failure. FAILTOSWS clears when one of the following situations occurs:
•A physical card pull of the active XTC done under Cisco Technical Support supervision.
•A node power cycle.
•A higher-priority event such as an external switch command occurs.
•The next span switch succeeds.
•The cause of the APS switch (such as the "SD (DS1, DS3)" condition on page 2-120 or the "SF (DS1, DS3)" condition on page 2-124) clears.
Clear the FAILTOSWS Condition
Step 1 Perform the EXERCISE SPAN command on the reporting card:
a. Click the Maintenance > BLSR tabs.
b. Determine whether the card you would like to exercise is the west card or the east card.
c. Click the row of the affected span under the East Switch or West Switch column.
d. Select Exercise Span in the drop-down list.
Step 2 If the condition does not clear, from the view menu, choose Go to Network View.
Step 3 Look for alarms on OC-N cards that make up the ring or span and troubleshoot these alarms.
Step 4 If clearing other alarms does not clear the FAILTOSWS condition, log into the near-end node.
Step 5 Click the Maintenance > BLSR tabs.
Step 6 Record the OC-N cards listed under West Line and East Line. Ensure that these OC-N cards are active and in service:
a. Verify the LED status. A green ACT/SBY LED indicates an active card. An amber ACT/SBY LED indicates a standby card.
b. To determine whether the OC-N port is in service, double-click the card in CTC to display the card view.
c. Click the Provisioning > Line tabs.
d. Verify that the Admin State column lists the port as IS.
e. If the Admin State column lists the port as OOS,MT or OOS,DSBLD, click the column and choose IS. Click Apply.
Step 7 If the OC-N cards are active and in service, verify fiber continuity to the ports on the recorded cards.
Note To verify fiber continuity, follow site practices.
Step 8 If fiber continuity to the ports is OK, use an optical test set to verify that a valid signal exists on the line.
For specific procedures to use the test set equipment, consult the manufacturer. Test the line as close to the receiving card as possible.
Step 9 If the signal is valid, clean the fiber according to site practice. If no site practice exists, complete the procedure in the "Maintain the Node" chapter in the Cisco ONS 15327 Procedure Guide.
Step 10 If cleaning the fiber does not clear the condition, verify that the power level of the optical signal is within the OC-N card receiver specifications. The "Optical Card Transmit and Receive Levels" section lists these specifications.
Step 11 Repeat Steps 7 through 10 for any other ports on the card.
Step 12 If the optical power level for all OC-N cards is within specifications, complete the "Physically Replace a Card" procedure for the protect standby OC-N card.
Note When you replace a card with an identical type of card, you do not need to make any changes to the database.
Step 13 If the condition does not clear after you replace the BLSR cards on the node one by one, follow
Steps 4 through 12 for each of the nodes in the ring.
Step 14 If the condition does not clear, log into the Cisco Technical Support Website at http://www.cisco.com/techsupport for more information or call Cisco Technical Support (1-800-553-2447).
2.7.84 FAN
•Default Severity: Critical (CR), Service-Affecting (SA)
•Logical Object: FAN
The Fan Failure alarm indicates a problem with the fan-tray assembly. When the fan-tray assembly is not fully functional, the temperature of the ONS 15327 can rise above its normal operating range.
Caution Always use the supplied electrostatic discharge wristband when working with a powered ONS 15327. Plug the wristband cable into the ESD jack located on the between the top high-speed and XTC slots of the shelf assembly.
Clear the FAN Alarm
Step 1 Determine whether the air filter needs replacement. Complete the "Inspect, Clean, and Replace the Reusable Air Filter" procedure.
Step 2 If the filter is clean, complete the "Remove and Reinsert a Fan-Tray Assembly" procedure.
Note The fan should run immediately when correctly inserted.
Step 3 If the fan does not run or the alarm persists, complete the "Replace the Fan-Tray Assembly" procedure.
Step 4 If the replacement fan-tray assembly does not operate correctly, log into the Cisco Technical Support Website at http://www.cisco.com/techsupport for more information or call Cisco TAC to report a service-affecting problem (1-800-553-2447).
2.7.85 FANDEGRADE
Default Severity: Major (MJ), Non-Service Affecting (NSA)
Logical Object: FAN
The Partial Fan Failure Speed Control Degradation alarm occurs if fan speed for one of the fans in the fan-tray assembly falls under 500 RPM when read by a tachometry counter.
Clear the FANDEGRADE Alarm
Step 1 Complete the "Clear the FAN Alarm" procedure.
Step 2 If the replacement fan-tray assembly does not operate correctly, log into the Cisco Technical Support Website at http://www.cisco.com/techsupport for more information or call Cisco TAC to report a service-affecting problem (1-800-553-2447).
2.7.86 FE-AIS
•Default Severity: Not Alarmed (NA), Non-Service Affecting (NSA)
•Logical Object: DS3
The Far-End AIS condition occurs when an AIS has occurred at the far-end node. FE-AIS usually occurs in conjunction with a downstream LOS alarm (see the "LOS (OCN)" alarm on page 2-95).
Generally, any AIS is a special SONET signal that communicates to the receiving node when the transmit node does not send a valid signal. AIS is not considered an error. It is raised by the receiving node on each input when the node sees the AIS instead of a real signal. In most cases when this condition is raised, an upstream node is raising an alarm to indicate a signal failure; all nodes downstream from it only raise some type of AIS. This condition clears when you resolved the problem on the upstream node.
Clear the FE-AIS Condition
Step 1 Complete the "Clear the AIS Condition" procedure.
Step 2 If the condition does not clear, log into the Cisco Technical Support Website at http://www.cisco.com/techsupport for more information or call Cisco TAC (1-800-553-2447).
2.7.87 FEC-MISM
The FEC-MISM alarm is not used in this platform in this release. It is reserved for future development.
2.7.88 FE-DS1-MULTLOS
•Default Severity: Not Alarmed (NA), Non-Service Affecting (NSA)
•Logical Object: DS3
The Far-End Multiple DS-1 LOS Detected condition occurs when multiple DS-1 signals are lost on a far-end XTC card.
The prefix FE means the main alarm is occurring at the far-end node and not at the node reporting the FE-DS1-MULTLOS condition. Troubleshoot the FE alarm or condition by troubleshooting the main alarm at its source. The secondary alarms or conditions clear when the main alarm clears.
Clear the FE-DS1-MULTLOS Condition
Step 1 To troubleshoot an FE condition, determine which node and card link directly to the card reporting the FE condition. For example, an ONS 15327 FE condition on an XTC card in Slot 5 of Node 1 might relate to a main alarm from an XTC card in Slot 6 of Node 2.
Step 2 Log into the node that links directly to the card reporting the FE condition.
Step 3 Clear the main alarm. Refer to the appropriate alarm section in this chapter for troubleshooting instructions.
Step 4 If the condition does not clear, log into the Cisco Technical Support Website at http://www.cisco.com/techsupport for more information or call Cisco TAC (1-800-553-2447).
2.7.89 FE-DS1-NSA
•Default Severity: Not Alarmed (NA), Non-Service Affecting (NSA)
•Logical Object: DS3
The Far End DS-1 Equipment Failure Non-Service Affecting condition occurs when a far-end DS-1 equipment failure occurs on an XTC, but does not affect service because the port is protected and traffic is able to switch to the protect port.
The prefix FE means the main alarm is occurring at the far-end node and not at the node reporting the FE-DS1-NSA alarm. Troubleshoot the FE condition by troubleshooting the main alarm at its source. The secondary alarms or conditions clear when the main alarm clears.
Clear the FE-DS1-NSA Condition
Step 1 To troubleshoot an FE condition, determine which node and card link directly to the card reporting the FE alarm. For example, an alarm from an XTC card in Slot 5 of Node 1 might link to an alarm from an XTC card in Slot 6 of Node 2.
Step 2 Log into the node that links directly to the card reporting the FE condition.
Step 3 Clear the main alarm. Refer to the appropriate alarm section in this chapter for troubleshooting instructions.
Step 4 If the condition does not clear, log into the Cisco Technical Support Website at http://www.cisco.com/techsupport for more information or call Cisco TAC (1-800-553-2447).
2.7.90 FE-DS1-SA
•Default Severity: Not Alarmed (NA), Non-Service Affecting (NSA)
•Logical Object: DS3
The Far End DS-1 Equipment Failure Service Affecting condition occurs when there is a far-end equipment failure on an XTC card that affects service because traffic is unable to switch to the protect port.
The prefix FE means the main alarm is occurring at the far-end node and not at the node reporting the FE-DS1-SA alarm. Troubleshoot the FE condition by troubleshooting the main alarm at its source. The secondary alarms or conditions clear when the main alarm clears.
Clear the FE-DS1-SA Condition
Step 1 To troubleshoot an FE condition, determine which node and card link directly to the card reporting the FE alarm. For example, an alarm from an XTC card in Slot 5 of Node 1 might link to an alarm from an XTC card in Slot 6 of Node 2.
Step 2 Log into the node that links directly to the card reporting the FE condition.
Step 3 Clear the main alarm. Refer to the appropriate alarm section in this chapter for troubleshooting instructions.
Step 4 If the condition does not clear, log into the Cisco Technical Support Website at http://www.cisco.com/techsupport for more information or call Cisco TAC (1-800-553-2447).
2.7.91 FE-DS1-SNGLLOS
•Default Severity: Not Alarmed (NA), Non-Service Affecting (NSA)
•Logical Object: DS3
The Far-End Single DS-1 LOS condition occurs when a single DS-1 signal is lost on the far-end XTC card (within a DS3). Signal loss also causes the "LOS (OCN)" alarm on page 2-95.
The prefix FE in an alarm or condition means the main alarm is occurring at the far-end node and not at the node reporting the FE-DS1-SNGLLOS alarm. Troubleshoot the FE condition by troubleshooting the main alarm at its source. The secondary alarms or conditions clear when the main alarm clears.
Clear the FE-DS1-SNGLLOS Condition
Step 1 To troubleshoot an FE condition, determine which node and card link directly to the card reporting the FE condition. For example, an FE condition on an XTC card in Slot 5 of Node 1 might link to an alarm from an XTC card in Slot 6 of Node 2.
Step 2 Log into the node that links directly to the card reporting the FE condition.
Step 3 Clear the main alarm. Refer to the appropriate alarm section in this chapter for troubleshooting instructions.
Step 4 If the condition does not clear, log into the Cisco Technical Support Website at http://www.cisco.com/techsupport for more information or call Cisco TAC (1-800-553-2447).
2.7.92 FE-DS3-NSA
•Default Severity: Not Alarmed (NA), Non-Service Affecting (NSA)
•Logical Object: DS3
The Far End DS-3 Equipment Failure Non-Service Affecting condition occurs when a far-end XTC-28-3 card equipment failure occurs, but the failure does not affect service because the port is protected and traffic is able to switch to the protect port.
The prefix FE means the main alarm is occurring at the far-end node and not at the node reporting FE-DS3-NSA alarm. Troubleshoot the FE condition by troubleshooting the main alarm at its source. The secondary alarms or conditions clear when the main alarm clears.
Clear the FE-DS3-NSA Condition
Step 1 To troubleshoot an FE condition, determine which node and card link directly to the card reporting the FE alarm. For example, an alarm from an XTC card in Slot 5 of Node 1 might link to an alarm from an XTC card in Slot 6 of Node 2.
Step 2 Log into the node that links directly to the card reporting the FE condition.
Step 3 Clear the main alarm. Refer to the appropriate alarm section in this chapter for troubleshooting instructions.
Step 4 If the condition does not clear, log into the Cisco Technical Support Website at http://www.cisco.com/techsupport for more information or call Cisco TAC (1-800-553-2447).
2.7.93 FE-DS3-SA
•Default Severity: Not Alarmed (NA), Non-Service Affecting (NSA)
•Logical Object: DS3
The Far End DS-3 Equipment Failure Service Affecting condition occurs when there is a far-end equipment failure on an XTC card that affects service because traffic is unable to switch to the protect port.
The prefix FE in an alarm or condition means the main alarm is occurring at the far-end node and not at the node reporting the FE condition. Troubleshoot the FE alarm by troubleshooting the main alarm at its source. The secondary alarms or conditions clear when the main alarm clears.
Clear the FE-DS3-SA Condition
Step 1 To troubleshoot an FE condition, determine which node and card link directly to the card reporting the FE alarm. For example, an alarm from an XTC card in Slot 5 of Node 1 might link to an alarm from an XTC card in Slot 6 of Node 2.
Step 2 Log into the node that links directly to the card reporting the FE condition.
Step 3 Clear the main alarm. Refer to the appropriate alarm section in this chapter for troubleshooting instructions.
Step 4 If the condition does not clear, log into the Cisco Technical Support Website at http://www.cisco.com/techsupport for more information or call Cisco Technical Support (1-800-553-2447).
2.7.94 FE-EQPT-NSA
•Default Severity: Not Alarmed (NA), Non-Service Affecting (NSA)
•Logical Object: DS3
The Far End Common Equipment Failure condition occurs when a non-service-affecting equipment failure is detected on far-end XTC equipment.
The prefix FE occurs when the main alarm is occurring at the far-end node and not at the node reporting the FE-EQPT-NSA alarm. Troubleshoot the FE alarm or condition by troubleshooting the main alarm at its source. The secondary alarms or conditions clear when the main alarm clears.
Clear the FE-EQPT-NSA Condition
Step 1 To troubleshoot an FE condition, determine which node and card link directly to the card reporting the FE condition. For example, an FE condition on an XTC card in Slot 5 of Node 1 might relate to a main alarm from an XTC card in Slot 6 of Node 2.
Step 2 Log into the node that links directly to the card reporting the FE condition.
Step 3 Clear the main alarm. Refer to the appropriate alarm section in this chapter for troubleshooting instructions.
Step 4 If the condition does not clear, log into the Cisco Technical Support Website at http://www.cisco.com/techsupport for more information or call Cisco TAC (1-800-553-2447).
2.7.95 FE-EXERCISING-RING
The FE-EXERCISING-RING alarm is not used in this platform in this release. It is reserved for future development.
2.7.96 FE-FRCDWKSWBK-SPAN
•Default Severity: Not Alarmed (NA), Non-Service Affecting (NSA)
•Logical Object: OCN
The Far End Forced Switch Back to Working—Span condition is raised on a far-end 1+1 protect port when it is Force-switched to the working port.
Note WKSWBK-type conditions apply only to nonrevertive circuits.
The prefix FE means the main alarm is occurring at the far-end node and not at the node reporting the FE-FRCDWKSWBK-SPAN condition. Troubleshoot the FE condition by troubleshooting the main alarm at its source. The secondary alarms or conditions clear when the primary alarm clears.
Clear the FE-FRCDWKSWBK-SPAN Condition
Step 1 Complete the "Clear a 1+1 Protection Port Force or Manual Switch Command" procedure for the far-end port.
Step 2 If the condition does not clear, log into the Cisco Technical Support Website at http://www.cisco.com/techsupport for more information or call Cisco TAC (1-800-553-2447).
2.7.97 FE-FRCDWKSWPR-RING
•Default Severity: Not Alarmed (NA), Non-Service Affecting (NSA)
•Logical Object: OCN
The Far End Ring Working Facility Forced to Switch to Protection condition occurs from a far-end node when a ring is forced from working to protect using the FORCE RING command.
The prefix FE means the main alarm is occurring at the far-end node and not at the node reporting the FE-FRCDWKSWPR-RING condition. Troubleshoot the FE condition by troubleshooting the main alarm at its source. The secondary alarms or conditions clear when the primary alarm clears.
Clear the FE-FRCDWKSWPR-RING Condition
Step 1 To troubleshoot an FE condition, determine which node and card link directly to the card reporting the FE alarm. For example, an FE-AIS condition from the OC-48 card in Slot 2 of Node 1 might link to the main AIS condition from an OC-48 card in Slot 3 of Node 2.
Step 2 Log into the node that links directly to the card reporting the FE condition.
Step 3 Clear the main alarm.
Step 4 If the FE-FRCDWKSWPR-RING condition does not also clear, complete the "Clear a BLSR External Switching Command" procedure.
Step 5 If the condition does not clear, log into the Cisco Technical Support Website at http://www.cisco.com/techsupport for more information or call Cisco Technical Support (1-800-553-2447).
2.7.98 FE-FRCDWKSWPR-SPAN
•Default Severity: Not Alarmed (NA), Non-Service Affecting (NSA)
•Logical Object: OCN
The Far End Working Facility Forced to Switch to Protection Span condition occurs from a far-end node when a span on a four-fiber BLSR is forced from working to protect using the FORCE SPAN command.
The prefix FE means the main alarm is occurring at the far-end node and not at the node reporting the FE-FRCDWKSWPR-SPAN condition. Troubleshoot the FE condition by troubleshooting the main alarm at its source. The secondary alarms or conditions clear when the main alarm clears.
Clear the FE-FRCDWKSWPR-SPAN Condition
Step 1 To troubleshoot an FE condition, determine which node and card link directly to the card reporting the FE alarm. For example, an FE-AIS condition from the OC-48 card in Slot 3 of Node 1 might link to the main AIS condition from an OC-48 card in Slot 4 of Node 2.
Step 2 Log into the node that links directly to the card reporting the FE condition.
Step 3 Clear the main alarm.
Step 4 If the FE-FRCDWKSWPR-SPAN condition does not also clear, complete the "Clear a BLSR External Switching Command" procedure for instructions.
Step 5 If the condition does not clear, log into the Cisco Technical Support Website at http://www.cisco.com/techsupport for more information or call Cisco TAC (1-800-553-2447).
2.7.99 FE-IDLE
•Default Severity: Not Alarmed (NA), Non-Service Affecting (NSA)
•Logical Object: DS3
The Far End Idle condition occurs when a far-end node detects an idle DS-3 signal.
The prefix FE in an alarm or condition occurs when the main alarm is occurring at the far-end node and not at the node reporting the FE-IDLE condition. Troubleshoot the FE alarm or condition by troubleshooting the main alarm at its source. Both alarms clear when the main alarm clears.
Clear the FE-IDLE Condition
Step 1 To troubleshoot the FE condition, determine which node and card link directly to the card reporting the FE condition. For example, an FE condition on a card in Slot 3 of Node 1 might relate to a main alarm from a card in Slot 4 of Node 2.
Step 2 Log into the node that links directly to the card reporting the FE condition.
Step 3 Clear the main alarm by clearing the protection switch. See the "Protection Switching, Lock Initiation, and Clearing" section for commonly used traffic-switching procedures.
Step 4 If the condition does not clear, log into the Cisco Technical Support Website at http://www.cisco.com/techsupport for more information or call Cisco TAC (1-800-553-2447).
2.7.100 FE-LOCKOUTOFPR-ALL
The FE-LOCKOUTOFPR-ALL alarm is not used in this platform in this release. It is reserved for future development.
2.7.101 FE-LOCKOUTOFPR-SPAN
•Default Severity: Not Alarmed (NA), Non-Service Affecting (NSA)
•Logical Object: OCN
The Far-End Lock Out of Protection Span condition occurs when a BSLR span is locked out of the protection system from a far-end node using the Lockout Protect Span command.
The prefix FE means the main alarm is occurring at the far-end node and not at the node reporting the FE-LOCKOUTOFPR-SPAN condition. Troubleshoot the FE condition by troubleshooting the main alarm at its source. The secondary alarms or conditions clear when the main alarm clears.
Clear the FE-LOCKOUTOFPR-SPAN Condition
Step 1 To troubleshoot an FE condition, determine which node and card link directly to the card reporting the FE alarm. For example, an FE-AIS condition from the OC-48 card in Slot 3 of Node 1 might link to the main AIS condition from an OC-48 card in Slot 4 of Node 2.
Step 2 Log into the node that links directly to the card reporting the FE condition.
Step 3 Ensure there is no lockout set. Complete the "Clear a BLSR External Switching Command" procedure.
Step 4 If the condition does not clear, log into the Cisco Technical Support Website at http://www.cisco.com/techsupport for more information or call Cisco TAC (1-800-553-2447).
2.7.102 FE-LOF
•Default Severity: Not Alarmed (NA), Non-Service Affecting (NSA)
•Logical Object: DS3
The Far End LOF condition occurs when a far-end node reports an "LOF (DS3)" alarm on page 2-90.
The prefix FE in an alarm or condition occurs when the main alarm is occurring at the far-end node and not at the node reporting the FE-LOF condition. Troubleshoot the FE alarm or condition by troubleshooting the main alarm at its source. The secondary alarms or conditions clear when the main alarm clears.
Clear the FE-LOF Condition
Step 1 To troubleshoot an FE condition, determine which node and card link directly to the card reporting the FE condition. For example, an FE condition on a card in Slot 3 of Node 1 might relate to a main alarm from a card in Slot 4 of Node 2.
Step 2 Log into the node that links directly to the card reporting the FE condition.
Step 3 Complete the "Clear the LOF (DS3) Alarm" procedure. It also applies to FE-LOF.
Step 4 If the condition does not clear, log into the Cisco Technical Support Website at http://www.cisco.com/techsupport for more information or call Cisco TAC (1-800-553-2447).
2.7.103 FE-LOS
•Default Severity: Not Alarmed (NA), Non-Service Affecting (NSA)
•Logical Object: DS3
The Far End LOS condition occurs in C-bit framing mode when a far-end node reports the "LOS (DS3)" alarm on page 2-95.
The prefix FE occurs when the main alarm is occurring at the far-end node and not at the node reporting the FE-LOS condition. Troubleshoot the FE condition by troubleshooting the main alarm at its source. The secondary alarms or conditions clear when the main alarm clears.
Clear the FE-LOS Condition
Step 1 To troubleshoot the FE condition, determine which node and card link directly to the card reporting the FE condition. For example, an FE condition on an XTC card in Slot 5 of Node 1 might relate to a main alarm from an XTC card in Slot 6 of Node 2.
Step 2 Log into the node that links directly to the card reporting the FE condition.
Step 3 Complete the "Clear the LOS (DS1) Alarm" procedure.
Step 4 If the condition does not clear, log into the Cisco Technical Support Website at http://www.cisco.com/techsupport for more information or call Cisco TAC (1-800-553-2447).
2.7.104 FE-MANWKSWBK-SPAN
•Default Severity: Not Alarmed (NA), Non-Service Affecting (NSA)
•Logical Object: OCN
The Far End Manual Switch Back to Working—Span condition occurs when a far-end path protection span is Manual switched back to working.
Note WKSWBK-type conditions apply only to nonrevertive circuits.
The prefix FE occurs when the main alarm is occurring at the far-end node, and not at the node reporting the FE-LOS condition. Troubleshoot the FE condition by troubleshooting the main alarm at its source. The secondary alarms or conditions clear when the main alarm clears.
Clear the FE-MANWKSWBK-SPAN Condition
Step 1 To troubleshoot the FE condition, determine which node and card link directly to the card reporting the FE condition. For example, an FE condition on a card in Slot 12 of Node 1 might relate to a main alarm from a card in Slot 6 of Node 2.
Step 2 Log into the node that links directly to the card reporting the FE condition.
Step 3 Complete the "Clear a BLSR External Switching Command" procedure.
Step 4 If the condition does not clear, log into the Cisco Technical Support Website at http://www.cisco.com/techsupport for more information or call Cisco TAC (1-800-553-2447).
2.7.105 FE-MANWKSWPR-RING
•Default Severity: Not Alarmed (NA), Non-Service Affecting (NSA)
•Logical Object: OCN
The Far End Ring Manual Switch of Working Facility to Protect condition occurs when a BLSR working ring is switched from working to protect at a far-end node using the MANUAL RING command.
The prefix FE means the main alarm is occurring at the far-end node and not at the node reporting the FE-MANWKSWPR-RING condition. Troubleshoot the FE condition by troubleshooting the main alarm at its source. The secondary alarms or conditions clear when the main alarm clears.
Clear the FE-MANWKSWPR-RING Condition
Step 1 To troubleshoot an FE condition, determine which node and card link directly to the card reporting the FE alarm. For example, an FE-AIS condition from the OC-48 card in Slot 3 of Node 1 might link to the main AIS condition from an OC-48 card in Slot 4 of Node 2.
Step 2 Log into the node that links directly to the card reporting the FE condition.
Step 3 Complete the "Clear a BLSR External Switching Command" procedure.
Step 4 If the condition does not clear, log into the Cisco Technical Support Website at http://www.cisco.com/techsupport for more information or call Cisco Technical Support (1-800-553-2447).
2.7.106 FE-MANWKSWPR-SPAN
•Default Severity: Not Alarmed (NA), Non-Service Affecting (NSA)
•Logical Object: OCN
The Far-End Span Manual Switch Working Facility to Protect condition occurs when a BLSR span is switched from working to protect at the far-end node using the Manual to Protect command.
The prefix FE means the main alarm is occurring at the far-end node and not at the node reporting the alarm. Troubleshoot the FE condition by troubleshooting the main alarm at its source. The secondary alarms or conditions clear when the main alarm clears.
Clear the FE-MANWKSWPR-SPAN Condition
Step 1 To troubleshoot an FE condition, determine which node and card link directly to the card reporting the FE alarm. For example, an FE-AIS condition from the OC-48 card in Slot 4 of Node 1 might link to the main AIS condition from an OC-48 card in Slot 4 of Node 2.
Step 2 Log into the node that links directly to the card reporting the FE condition.
Step 3 Complete the "Clear a BLSR External Switching Command" alarm on page 2-156.
Step 4 If the condition does not clear, log into the Cisco Technical Support Website at http://www.cisco.com/techsupport for more information or call Cisco TAC (1-800-553-2447).
2.7.107 FEPRLF
•Default Severity: Minor (MN), Non-Service Affecting (NSA)
•Logical Object: OCN
The Far End Protection Line Failure alarm occurs when an APS channel "SF-L" condition on page 2-124 occurs on the protect card coming into the node.
Note The FEPRLF alarm occurs when bidirectional protection is used on optical (traffic) cards in a 1+1 configuration.
Clear the FEPRLF Alarm on a BLSR
Step 1 To troubleshoot the FE alarm, determine which node and card link directly to the card reporting the FE alarm.
Step 2 Log into the node that links directly to the card reporting the FE condition.
Step 3 Clear the main alarm. Refer to the appropriate alarm section in this chapter for instructions.
Step 4 If the alarm does not clear, log into the Cisco Technical Support Website at http://www.cisco.com/techsupport for more information or call Cisco Technical Support (1-800-553-2447).
2.7.108 FORCED-REQ
•Default Severity: Not Alarmed (NA), Non-Service Affecting (NSA)
•Logical Objects: EQPT, STSMON, VT-MON
The Force Switch Request on Facility or Port condition occurs when you enter the Force command on a port to force traffic from a working port to a protect port or protection span (or vice versa). You do not need to clear the condition if you want the Force switch to remain.
Clear the FORCED-REQ Condition
Step 1 Complete the "Clear a 1+1 Protection Port Force or Manual Switch Command" procedure.
Step 2 If the condition does not clear, log into the Cisco Technical Support Website at http://www.cisco.com/techsupport for more information or call Cisco Technical Support (1-800-553-2447).
2.7.109 FORCED-REQ-RING
•Default Severity: Not Alarmed (NA), Non-Service Affecting (NSA)
•Logical Object: OCN
The Force Switch Request Ring condition applies to optical trunk cards when the FORCE RING command is applied to two-fiber BLSRs to move traffic from working to protect.
Clear the FORCED-REQ-RING Condition
Step 1 Complete the "Clear a BLSR External Switching Command" procedure.
Step 2 If the condition does not clear, log into the Cisco Technical Support Website at http://www.cisco.com/techsupport for more information or call Cisco Technical Support (1-800-553-2447).
2.7.110 FORCED-REQ-SPAN
•Default Severity: Not Alarmed (NA), Non-Service Affecting (NSA)
•Logical Objects: OCN
The Force Switch Request Span condition applies to optical trunk cards in two-fiber BLSRs when the FORCE SPAN command is applied to a BLSR to force traffic from working to protect or from protect to working.
Clear the FORCED-REQ-SPAN Condition
Step 1 Complete the "Clear a Path Protection Span External Switching Command" procedure.
Step 2 If the condition does not clear, log into the Cisco Technical Support Website at http://www.cisco.com/techsupport for more information or call Cisco Technical Support (1-800-553-2447).
2.7.111 FRCDSWTOINT
•Default Severity: Not Alarmed (NA), Non-Service Affecting (NSA)
•Logical Object: NE-SREF
The Force Switch to Internal Timing condition occurs when the user issues a Force command to switch to an internal timing source.
Note FRCDSWTOINT is an informational condition. It does not require troubleshooting.
2.7.112 FRCDSWTOPRI
•Default Severity: Not Alarmed (NA), Non-Service Affecting (NSA)
•Logical Objects: EXT-SREF, NE-SREF
The Force Switch to Primary Timing Source condition occurs when the user issues a Force command to switch to the primary timing source.
Note FRCDSWTOPRI is an informational condition. It does not require troubleshooting.
2.7.113 FRCDSWTOSEC
•Default Severity: Not Alarmed (NA), Non-Service Affecting (NSA)
•Logical Objects: EXT-SREF, NE-SREF
The Force Switch to Second Timing Source condition occurs when the user issues a Force command to switch to the second timing source.
Note FRCDSWTOSEC is an informational condition. It does not require troubleshooting.
2.7.114 FRCDSWTOTHIRD
•Default Severity: Not Alarmed (NA), Non-Service Affecting (NSA)
•Logical Objects: EXT-SREF, NE-SREF
The Force Switch to Third Timing Source condition occurs when the user issues a Force command to switch to the third timing source.
Note FRCDSWTOTHIRD is an informational condition. It does not require troubleshooting.
2.7.115 FRNGSYNC
•Default Severity: Not Alarmed (NA), Non-Service Affecting (NSA)
•Logical Object: NE-SREF
The Free Running Synchronization Mode condition occurs when the reporting ONS 15327 is in free-run synchronization mode. External timing sources have been disabled and the node is using its internal clock, or the node has lost its designated building integrated timing supply (BITS) timing source. After the 24-hour holdover period expires, timing slips might begin to occur on an ONS 15327 node relying on an internal clock.
Note If the ONS 15327 is configured to operate from its internal clock, disregard the FRNGSYNC condition.
Clear the FRNGSYNC Condition
Step 1 If the ONS 15327 is configured to operate from an external timing source, verify that the BITS timing source is valid. Common problems with a BITS timing source include reversed wiring and bad timing cards. Refer to the "Security and Timing" chapter in the Cisco ONS 15327 Reference Manual for more information about timing and the "Install Hardware" chapter in the Cisco ONS 15327 Procedure Guide for wiring.
Step 2 If the BITS source is valid, clear alarms related to the failures of the primary and secondary reference sources, such as the "SYNCPRI" alarm on page 2-136 and the "SYNCSEC" alarm on page 2-136.
Step 3 If the condition does not clear, log into the Cisco Technical Support Website at http://www.cisco.com/techsupport for more information or call Cisco Technical Support (1-800-553-2447).
2.7.116 FSTSYNC
•Default Severity: Minor (MN), Non-Service Affecting (NSA)
•Logical Object: NE-SREF
A Fast Start Synchronization mode alarm occurs when the ONS 15327 is choosing a new timing reference. The previous timing reference has failed.
The FSTSYNC alarm disappears after approximately 30 seconds. If the alarm does not clear, log into the Cisco Technical Support Website at http://www.cisco.com/techsupport for more information or call Cisco Technical Support (1-800-553-2447).
Note FSTSYNC is an informational alarm. It does not require troubleshooting.
2.7.117 FULLPASSTHR-BI
•Default Severity: Not Alarmed (NA), Non-Service Affecting (NSA)
•Logical Object: OCN
The Bidirectional Full Pass-Through Active condition occurs on a nonswitching node in a BLSR when the protect channels on the node are active and carrying traffic and there is a change in the receive K byte from No Request.
Clear the FULLPASSTHR-BI Condition
Step 1 Complete the "Clear a BLSR External Switching Command" procedure.
Step 2 If the condition does not clear, log into the Cisco Technical Support Website at http://www.cisco.com/techsupport for more information or call Cisco Technical Support (1-800-553-2447).
2.7.118 GFP-LFD
The GFP-LFD alarm is not used in this platform in this release. It is reserved for future development.
2.7.119 GFP-UP-MISMATCH
The GFP-UP-MISMATCH alarm is not used in this platform in this release. It is reserved for future development.
2.7.120 HELLO
The HELLO alarm is not used in this platform in this release. It is reserved for future development.
2.7.121 HIBATVG
•Default Severity: Major (MJ), Service-Affecting (SA)
•Logical Object: PWR
The High Voltage Battery alarm occurs in a -48 VDC environment when a battery lead input voltage exceeds the high power threshold. This threshold, with a default value of -52 VDC, is user-provisionable. The alarm remains raised until the voltage remains under the threshold for 120 seconds. (For information about changing this threshold, refer to the Cisco ONS 15327 Procedure Guide.)
Clear the HIBATVG Alarm
Step 1 The problem is external to the ONS 15327. Troubleshoot the power source supplying the battery leads.
Step 2 If the alarm does not clear, log into the Cisco Technical Support Website at http://www.cisco.com/techsupport for more information or call Cisco TAC (1-800-553-2447) in order to report a service-affecting problem.
2.7.122 HI-LASERBIAS
The HI-LASERBIAS alarm is not used in this platform in this release. It is reserved for future development.
2.7.123 HI-LASERTEMP
The HI-LASERTEMP alarm is not used in this platform in this release. It is reserved for future development.
2.7.124 HI-RXPOWER
The HI-RXPPOWER alarm is not used in this platform in this release. It is reserved for future development.
2.7.125 HITEMP
•Default Severity: Critical (CR), Service-Affecting (SA) for NE; Default Severity: Minor (MN), Non-Service Affecting (NSA) for EQPT
•Logical Objects: EQPT, NE
The High Temperature alarm occurs when the temperature of the ONS 15327 is above 122° F (50° C).
Clear the HITEMP Alarm
Step 1 Verify that the environmental temperature of the room is not abnormally high.
Step 2 If the room temperature is not abnormal, physically ensure that nothing prevents the fan-tray assembly from passing air through the ONS 15327 shelf.
Step 3 If airflow is not blocked, physically ensure that blank faceplates fill the ONS 15327 shelf empty slots. Blank faceplates help airflow.
Step 4 If faceplates fill the empty slots, determine whether the air filter needs replacement. Refer to the "Inspect, Clean, and Replace the Reusable Air Filter" procedure.
Caution Always use the supplied electrostatic discharge wristband when working with a powered ONS 15327. Plug the wristband cable into the ESD jack located on the between the top high-speed and XTC slots of the shelf assembly.
Step 5 If the fan does not run or the alarm persists, complete the "Replace the Fan-Tray Assembly" procedure.
Caution Always use the supplied electrostatic discharge wristband when working with a powered ONS 15327. Plug the wristband cable into the ESD jack located on the between the top high-speed and XTC slots of the shelf assembly.
Note The fan should run immediately when correctly inserted.
Step 6 If the replacement fan-tray assembly does not operate correctly, log into the Cisco Technical Support Website at http://www.cisco.com/techsupport for more information or call Cisco TAC (1-800-553-2447).
2.7.126 HI-TXPOWER
The HI-TXPPOWER alarm is not used in this platform in this release. It is reserved for future development.
2.7.127 HLDOVRSYNC
•Default Severity: Major (MJ), Service-Affecting (SA)
•Logical Object: NE-SREF
The Holdover Synchronization Mode alarm indicates a loss of the primary or secondary timing reference. Timing reference loss occurs when line coding on the timing input is different from the configuration on the ONS 15327 node. It also usually occurs during the selection of a new node reference clock. The HLDOVRSYNC alarm indicates that the ONS 15327 has gone into holdover and is using its internal reference clock, which is a Stratum 3-level timing device. The alarm clears when primary or secondary timing is reestablished.
The Holdover Synchronization Mode condition is caused by loss of the primary and second timing references in the node. Timing reference loss occurs when line coding on the timing input is different from the configuration on the node, and it often occurs during the selection of a new node reference clock. The condition clears when primary or second timing is reestablished. After the 24-hour holdover period expires, timing slips might begin to occur on an ONS 15327 relying on an internal clock.
Clear the HLDOVRSYNC Alarm
Step 1 Clear additional alarms that relate to timing, such as:
•FRNGSYNC
•FSTSYNC
•HLDOVRSYNC
•LOF (BITS)
•LOS (BITS)
•MANSWTOINT
•MANSWTOPRI
•MANSWTOSEC
•MANSWTOTHIRD
•SWTOPRI
•SWTOSEC
•SWTOTHIRD
•SYNC-FREQ
•SYNCPRI
•SYNCSEC
•SYNCTHIRD
Step 2 Reestablish a primary and secondary timing source according to local site practice. If none exists, refer to the "Turn up Node" chapter in the Cisco ONS 15327 Procedure Guide.
Step 3 If the alarm does not clear, log into the Cisco Technical Support Website at http://www.cisco.com/techsupport for more information or call Cisco Technical Support (1-800-553-2447) in order to report a service-affecting problem.
2.7.128 I-HITEMP
•Default Severity: Critical (CR), Service-Affecting (SA)
•Logical Object: NE
The Industrial High Temperature alarm occurs when the temperature of the ONS 15327 is above 141.8 degrees F (61 degrees C). This alarm is similar to the HITEMP alarm but is used for the industrial environment. If this alarm is used, you can customize your alarm profile to ignore the lower-temperature HITEMP alarm.
Clear the I-HITEMP Alarm
Step 1 Complete the "Clear the HITEMP Alarm" procedure.
Step 2 If the alarm does not clear, log into the Technical Support Website at http://www.cisco.com/techsupport for more information or call Cisco TAC (1-800-553-2447) in order to report a service-affecting problem.
2.7.129 IMPROPRMVL
•Default Severity: Critical (CR), Service-Affecting (SA)
•Logical Objects: EQPT, PPM
The Improper Removal alarm occurs when a card is physically removed from its slot before it is deleted from CTC. The card does not need to be in service to cause the IMPROPRMVL alarm; it only needs to be recognized by CTC. The alarm does not appear if you delete the card from CTC before you physically remove the card from the node. It can also occur if the card is inserted into a slot but is not fully plugged into the backplane.
Caution Do not remove a card during a card reboot. If CTC begins to reboot a card before you remove the card, allow the card to finish rebooting. After the card reboots, delete the card in CTC again and physically remove the card before it begins to reboot. When you delete the card, CTC loses connection with the node view and go to network view.
Note CTC gives the user approximately 15 seconds to physically remove the card before CTC begins a card reboot.
Clear the IMPROPRMVL (EQPT) Alarm
Step 1 In node view, right-click the card reporting the IMPROPRMVL alarm.
Step 2 Choose Delete from the shortcut menu.
Note CTC does not allow you to delete the reporting card if the card is in service, has a circuit mapped to it, is paired in a working protection scheme, has DCC enabled, or is used as a timing reference.
Step 3 If any ports on the card are in service, place them out of service (OOS,MT):
Caution Before placing a port out of service (OOS,MT or OOS,DSBLD), ensure that no live traffic is present.
a. In node view, double-click the reporting card to display the card view.
b. Click the Provisioning > Line tab.
c. Click the Admin State column of any in-service (IS) ports.
d. Choose OOS,MT to take the ports out of service.
Step 4 If a circuit has been mapped to the card, complete the "Delete a Circuit" procedure.
Caution Before deleting the circuit, ensure that the circuit does not carry live traffic.
Step 5 If the card is paired in a protection scheme, delete the protection group:
a. Click View > Go to Previous View to return to node view.
b. If you are already in node view, click the Provisioning > Protection tabs.
c. Click the protection group of the reporting card.
d. Click Delete.
Step 6 If the card is provisioned for DCC, delete the DCC provisioning:
a. Click the ONS 15327 Provisioning > Comm Channels > SDCC tabs.
b. Click the slots and ports listed in DCC terminations.
c. Click Delete and click Yes in the dialog box that appears.
Step 7 If the card is used as a timing reference, change the timing reference:
a. Click the Provisioning > Timing tabs.
b. Under NE Reference, click the drop-down list for Ref-1.
c. Change Ref-1 from the listed OC-N card to Internal Clock.
d. Click Apply.
Step 8 Right-click the card reporting the IMPROPRMVL alarm and choose Delete.
Step 9 If the alarm does not clear, log into the Cisco Technical Support Website at http://www.cisco.com/techsupport for more information or call Cisco Technical Support (1-800-553-2447) in order to report a service-affecting problem.
2.7.130 INC-ISD
•Default Severity: Not Alarmed (NA), Non-Service Affecting (NSA)
•Logical Object: DS3
The DS-3 Idle condition indicates that the DS-3 port is receiving an idle signal, meaning that the payload of the signal contains a repeating pattern of bits. The INC-ISD condition occurs when the transmitting port has an OOS-MA,MT service state. It is resolved when the OOS-MA,MT state ends.
Note INC-ISD is a condition and not an alarm. It is for information only and does not require troubleshooting.
2.7.131 INHSWPR
•Default Severity: Not Alarmed (NA), Non-Service Affecting (NSA)
•Logical Object: EQPT
The Inhibit Switch To Protect Request on Equipment condition occurs on traffic cards when the ability to switch to protect has been disabled. If the card is part of a 1+1 protection scheme, traffic remains locked onto the working system.
Clear the INHSWPR Condition
Step 1 If the condition is raised against a 1+1 port, complete the "Initiate a 1+1 Protection Port Manual Switch Command" section.
Step 2 If the condition does not clear, log into the Cisco Technical Support Website at http://www.cisco.com/techsupport for more information or call Cisco TAC (1-800-553-2447).
2.7.132 INHSWWKG
•Default Severity: Not Alarmed (NA), Non-Service Affecting (NSA)
•Logical Object: EQPT
The Inhibit Switch To Working Request on Equipment condition occurs on traffic cards when the ability to switch to working has been disabled. If the card is part of a 1+1 protection scheme, traffic remains locked onto the protect system.
Clear the INHSWWKG Condition
Step 1 If the condition is raised against a 1+1 port, complete the "Initiate a 1+1 Protection Port Manual Switch Command" section.
Step 2 If the condition does not clear, log into the Cisco Technical Support Website at http://www.cisco.com/techsupport for more information or call Cisco TAC (1-800-553-2447).
2.7.133 INTRUSION-PSWD
•Default Severity: Not Alarmed (NA), Non-Service Affecting (NSA)
•Logical Object: NE
The Security Intrusion Incorrect Password condition occurs after a user attempts a settable (by Superuser) number of unsuccessful logins, a login with an expired password, or an invalid password. The alarmed user is locked out of the system, and INTRUSION-PSWD condition is raised. This condition is only shown in Superuser login sessions, not login sessions for lower-level users. The INTRUSION-PSWD condition is automatically cleared when a settable lockout timeout expires, or it can be manually cleared in CTC by the Superuser if lockout is permanent.
Clear the INTRUSION-PSWD Condition
Step 1 In node view, click the Provisioning > Security tabs.
Step 2 Click the Clear Security Intrusion Password Alarm button.
Step 3 If the condition does not clear, log into the Cisco Technical Support Website at http://www.cisco.com/techsupport for more information or call Cisco Technical Support (1-800-553-2447).
2.7.134 INVMACADR
•Major (MJ), Non-Service Affecting (NSA)
•Logical Object: AIP
The Equipment Failure Invalid MAC Address alarm occurs when the ONS 15327 Media Access Control layer address (MAC Address) is invalid. The MAC Address is permanently assigned to the ONS 15327 chassis when it is manufactured. Do not attempt to troubleshoot an INVMACADR. Contact TAC (1-800-553-2447).
2.7.135 IOSCFGCOPY
The IOSCFGCOPY alarm is not used in this platform in this release. It is reserved for future development.
2.7.136 KB-PASSTHR
•Default Severity: Not Alarmed (NA), Non-Service Affecting (NSA)
•Logical Object: OCN
The K Bytes Pass Through Active condition occurs on a nonswitching node in a BLSR when the protect channels on the node are not active and the node is in K Byte pass-through state.
Clear the KB-PASSTHR Condition
Step 1 Complete the "Clear a BLSR External Switching Command" procedure.
Step 2 If the condition does not clear, log into the Cisco Technical Support Website at http://www.cisco.com/techsupport for more information or call Cisco Technical Support (1-800-553-2447).
2.7.137 KBYTE-APS-CHANNEL-FAILURE
•Default Severity: Minor (MN), Non-Service Affecting (NSA)
•Logical Object: OCN
The APS Channel Failure alarm is raised when a span is provisioned for different APS channels on each side. For example, the alarm is raised if K3 is selected on one end and F1, E2, or Z2 is selected on the other end.
This alarm is also raised during checksum failure if the K1 and K2 bytes are overwritten by test equipment. It is not raised in bidirectional full pass-through or K Byte pass through states. The alarm is overridden by AIS-P, LOF, LOS, or SF-BER alarms.
Clear the KBYTE-APS-CHANNEL-FAILURE Alarm
Step 1 The alarm most frequently is raised due to mismatched span provisioning. In this case, reprovision one side of the span with the same parameters. To do this, refer to the Cisco ONS 15327 Procedure Guide.
Step 2 If the error is not caused by incorrect provisioning, it is due to checksum errors within an OC-N or XTC card. In this case, complete the "Side Switch the Active and Standby XTC Cross-Connect Cards" procedure to allow the CTC to resolve the issue.
Step 3 If third-party equipment is involved, ensure that it is configured for the same APS channel as the Cisco ONS equipment.
Step 4 If the alarm does not clear, log into the Cisco Technical Support Website at http://www.cisco.com/techsupport for more information or call Cisco Technical Support (1-800-553-2447).
2.7.138 LAN-POL-REV
The LAN-POL-REV alarm is not used in this platform in this release. It is reserved for future development.
2.7.139 LASEREOL
The LASEREOL alarm is not used in this platform in this release. It is reserved for future development.
2.7.140 LCAS-CRC
The LCAS-CRC alarm is not used in this platform in this release. It is reserved for future development.
2.7.141 LCAS-RX-FAIL
The LCAS-RX-FAIL alarm is not used in this platform in this release. It is reserved for future development.
2.7.142 LCAS-TX-ADD
The LCAS-TX-ADD alarm is not used in this platform in this release. It is reserved for future development.
2.7.143 LCAS-TX-DNU
The LCAS-TX-DNU alarm is not used in this platform in this release. It is reserved for future development.
2.7.144 LKOUTPR-S
•Default Severity: Not Alarmed (NA), Non-Service Affecting (NSA)
•Logical Object: OCN
The Lockout of Protection Span condition occurs when path protection traffic is locked out of a protect span using the "Lockout of Protect" command.
Clear the LKOUTPR-S Condition
Step 1 Complete the "Clear a BLSR External Switching Command" procedure.
Step 2 If the condition does not clear, log into the Cisco Technical Support Website at http://www.cisco.com/techsupport for more information or call Cisco Technical Support (1-800-553-2447).
2.7.145 LOCKOUTOFPR
The LOCKOUTOFPR alarm is not used in this platform in this release. It is reserved for future development.
2.7.146 LOCKOUT-REQ
•Default Severity: Not Alarmed (NA), Non-Service Affecting (NSA)
•Logical Objects: EQPT, OCN, STSMON, VT-MON
The Lockout Switch Request on Facility or Equipment condition occurs when a user initiates a lockout switch request for an OC-N port in a 1+1 facility protection group. This can be accomplished by locking traffic onto the working port with the LOCK ON command (thus locking it off the protect port), or locking it off the protect port with the LOCK OUT command. In either case, the protect port will show "Lockout of Protection," and the Conditions window will show the LOCKOUT-REQ condition.
A lockout prevents protection switching. Clearing the lockout again allows protection switching and clears the LOCKOUT-REQ condition.
Clear the LOCKOUT-REQ Condition
Step 1 Complete the "Clear a Card or Port Lock On or Lock Out Command" procedure.
Step 2 If the condition does not clear, log into the Cisco Technical Support Website at http://www.cisco.com/techsupport for more information or call Cisco Technical Support (1-800-553-2447).
2.7.147 LOCKOUT-REQ-RING
The LOCKOUT-REQ-RING alarm is not used in this platform in this release. It is reserved for future development.
2.7.148 LOF (BITS)
•Default Severity: Minor (MN), Non-Service Affecting (NSA)
•Logical Object: BITS
The Loss of Frame (LOF) BITS alarm occurs when a port on the XTC BITS input detects an LOF on the incoming BITS timing reference signal. LOF indicates that the receiving ONS 15327 has lost frame delineation in the incoming data.
Note The procedure assumes that the BITS timing reference signal is functioning properly. It also assumes that the alarm is not appearing during node turn-up.
Clear the LOF (BITS) Alarm
Step 1 Verify that the line framing and line coding match between the BITS input and the XTC:
a. In node view or card view, note the slot and port reporting the alarm.
b. Find the coding and framing formats of the external BITS timing source. The formats should be in the user documentation for the external BITS timing source or on the timing source itself.
c. Click the Provisioning > Timing tabs to display the General Timing window.
d. Verify that Coding matches the coding of the BITS timing source, either B8ZS or AMI.
e. If the coding does not match, click Coding and choose the appropriate coding from the drop-down list.
f. Verify that Framing matches the framing of the BITS timing source, either ESF or SF (D4).
g. If the framing does not match, click Framing and choose the appropriate framing from the drop-down list.
Note On the timing subtab, the B8ZS coding field is normally paired with ESF in the Framing field and the AMI coding field is normally paired with SF (D4) in the Framing field.
Step 2 If the alarm does not clear when the line framing and line coding match between the BITS input and the XTC, complete the "Physically Replace a Card" procedure for the XTC.
Caution Always use the supplied electrostatic discharge wristband when working with a powered ONS 15327. Plug the wristband cable into the ESD jack located between the top high-speed and XTC slots of the shelf assembly.
Note When you replace a card with an identical type of card, you do not need to make any changes to the database.
Step 3 If the alarm does not clear, log into the Cisco Technical Support Website at http://www.cisco.com/techsupport for more information or call Cisco Technical Support (1-800-553-2447) in order to report a service-affecting problem.
2.7.149 LOF (DS1)
•Default Severity: Major (MJ), Service-Affecting (SA)
•Logical Object: DS1
The DS-1 LOF alarm indicates that the receiving ONS 15327 has lost frame delineation in an incoming DS-1 data stream. Or the transmitting equipment might have its framing set to a format that differs from the receiving ONS 15327.
Clear the LOF (DS1) Alarm
Step 1 Verify that the line framing and line coding match between the XTC port and the signal source:
a. In CTC, note the slot and port reporting the alarm.
b. Find the coding and framing formats of the signal source for the card reporting the alarm. You might need to contact your network administrator for the format information.
c. Display the card view of the reporting XTC card.
d. Click the Provisioning > DS1 > Line tab.
e. Verify that the line type of the reporting port matches the line type of the signal source (DS4 and DS4, unframed and unframed, or ESF and ESF). If the signal source line type does not match the reporting port, click the Line Type cell to reveal a drop-down menu and choose the matching type.
f. Verify that the reporting Line Coding matches the signal source's line coding (AMI and AMI or B8ZS and B8ZS).
g. If the signal source line coding does not match the reporting port, click the Line Coding cell and choose the right type from the drop-down menu.
h. Click Apply.
Note On the DS-1 Line tab, the B8ZS coding field is normally paired with ESF in the Line Type field. AMI coding is normally paired with D4 in the Line Type field.
Step 2 If the alarm does not clear, log into the Cisco Technical Support Website at http://www.cisco.com/techsupport for more information or call Cisco TAC (1-800-553-2447) in order to report a service-affecting problem.
2.7.150 LOF (DS3)
•Default Severity: Critical (CR), Service-Affecting (SA)
•Logical Object: DS3
The DS-3 LOF alarm indicates that the receiving ONS 15327 has lost frame delineation in the incoming DS-3 data stream. The framing of the transmitting equipment might be set to a format that differs from the receiving ONS 15327. On XTC-28-3 cards, the alarm occurs only on DS-1 lines with the provisionable framing format set to SF (D4) and not on cards with the provisionable framing format set to unframed.
Clear the LOF (DS3) Alarm
Step 1 Complete the "Clear the LOF (DS1) Alarm" procedure.
Step 2 If the alarm does not clear, log into the Cisco Technical Support Website at http://www.cisco.com/techsupport for more information or call Cisco TAC (1-800-553-2447) in order to report a service-affecting problem.
2.7.151 LOF (OCN)
•Default Severity: Critical (CR), Service-Affecting (SA)
•Logical Object: OCN
The LOF alarm occurs when a port on the reporting card has an LOF condition. The alarm indicates that the receiving ONS 15327 has lost frame delineation in the incoming data. LOF occurs when the SONET overhead loses a valid framing pattern for 3 milliseconds. Receiving two consecutive valid A1/A2 framing patterns clears the alarm.
When the alarm is raised on an OC-N card, it is sometimes an indication that the OC-N card expects a specific line rate and the input line rate source does not match the input line rate of the optical receiver.
Clear the LOF (OCN) Alarm
Step 1 Verify cabling continuity to the port reporting the alarm.
Caution Always use the supplied electrostatic discharge wristband when working with a powered ONS 15327. Plug the wristband cable into the ESD jack located between the top high-speed and XTC slots of the shelf assembly.
Note To verify cable continuity, follow site practices.
Step 2 If cabling continuity is OK, clean the fiber according to site practice. If no site practice exists, complete the procedure in the "Maintain the Node" chapter in the Cisco ONS 15327 Procedure Guide.
Step 3 If the alarm does not clear, see the "Troubleshooting Circuit Paths with Loopbacks" section to isolate the fault causing the LOF alarm.
Step 4 If the alarm does not clear, or if you need assistance conducting network troubleshooting tests, call Cisco TAC to report a service-affecting problem (1-800-553-2447).
2.7.152 LO-LASERTEMP
The LO-LASERTEMP alarm is not used in this platform in this release. It is reserved for future development.
2.7.153 LOM
The LOM alarm is not used in this platform in this release. It is reserved for future development.
2.7.154 LOP-P
•Default Severity: Critical (CR), Service-Affecting (SA)
•Logical Object: STSMON
A Loss of Pointer Path alarm indicates that the SONET path pointer in the overhead has been lost. LOP occurs when valid H1/H2 pointer bytes are missing from the overhead. Receiving equipment monitors the H1/H2 pointer bytes to locate the SONET payload. An LOP-P alarm occurs when eight, nine, or ten consecutive frames do not have valid pointer values. The alarm clears when three consecutive valid pointers are received.
The LOP-P alarm can occur when the received payload does not match the provisioned payload. The alarm is caused by a circuit type mismatch on the concatenation facility. For example, if an STS-1 is sent across a circuit provisioned for STS-3c, an LOP-P alarm occurs.
Clear the LOP-P Alarm
Step 1 In node view, click the Circuits tab and view the alarmed circuit.
Step 2 Verify the circuit size listed in the Size column. If the size is different from what is expected, such as an STS-3c instead of an STS-1, this causes the alarm.
Step 3 If you have been monitoring the circuit with optical test equipment, a mismatch between the provisioned circuit size and the size expected by the test set can cause this alarm. Ensure that the test set monitoring is set up for the same size as the circuit provisioning.
Caution Always use the supplied electrostatic discharge wristband when working with a powered ONS 15327. Plug the wristband cable into the ESD jack located between the top high-speed and XTC slots of the shelf assembly.
For instructions to use the optical test set, consult the manufacturer.
Step 4 If you have not been using a test set, or if the test set is correctly set up, the error is in the provisioned CTC circuit size. Complete the "Delete a Circuit" procedure.
Step 5 Recreate the circuit for the correct size. For instructions, refer to the "Create Circuits and VT Tunnels" chapter in the Cisco ONS 15327 Procedure Guide.
Step 6 If the alarm does not clear, log into the Cisco Technical Support Website at http://www.cisco.com/techsupport for more information or call Cisco TAC (1-800-553-2447) in order to report a service-affecting problem.
2.7.155 LOP-V
•Default Severity: Major (MJ), Service-Affecting (SA)
•Logical Objects: VT-MON, VT-TERM
The LOP VT alarm indicates a loss of pointer at the VT level. The LOP-V alarm can occur when the received payload does not match the provisioned payload. LOP-V is caused by a circuit size mismatch on the concatenation facility.
Clear the LOP-V Alarm
Step 1 Complete the "Clear the LOP-P Alarm" procedure.
Step 2 If the alarm does not clear, log into the Technical Support Website at http://www.cisco.com/techsupport for more information or call Cisco TAC (1-800-553-2447) in order to report a service-affecting problem.
2.7.156 LO-RXPOWER
The LO-RXPOWER alarm is not used in this platform in this release. It is reserved for future development.
2.7.157 LOS (BITS)
•Default Severity: Minor (MN), Non-Service Affecting (NSA)
•Logical Object: BITS
The LOS (BITS) alarm indicates that the XTC has an LOS from the BITS timing source. The LOS (BITS-N) means the BITS clock or the connection to the BITS clock failed.
Clear the LOS (BITS) Alarm
Step 1 Verify the wiring connection from the BITS clock pin fields on the ONS 15327 MIC card to the timing source.
Caution Always use the supplied electrostatic discharge wristband when working with a powered ONS 15327. Plug the wristband cable into the ESD jack located between the top high-speed and XTC slots of the shelf assembly.
Step 2 If wiring is good, verify that the BITS clock is operating properly.
Step 3 If the alarm does not clear, log into the Cisco Technical Support Website at http://www.cisco.com/techsupport for more information or call Cisco Technical Support (1-800-553-2447) in order to report a service-affecting problem.
2.7.158 LOS (DS1)
•Default Severity: Major (MJ), Service-Affecting (SA)
•Logical Object: DS1
A LOS (DS-1) alarm for a DS-1 port occurs when the port on the XTC card is in service but no signal is being received. The cabling is not correctly connected to the card, or no signal exists on the line.
Clear the LOS (DS1) Alarm
Step 1 Verify that the fiber cable is properly connected and attached to the correct port. For more information about fiber connections and terminations, refer to the "Install Hardware" chapter in the Cisco ONS 15327 Procedure Guide.
Caution Always use the supplied electrostatic discharge wristband when working with a powered ONS 15327. Plug the wristband cable into the ESD jack located on the between the top high-speed and XTC slots of the shelf assembly.
If an optical TDM signal such as an OC-3 or OC-12 is plugged into an E1000 or G1000 card GBIC connector, this can trigger an LOS.
Step 2 Consult site records to determine whether the port raising the alarm has been assigned.
Step 3 If the port is not currently assigned, place the port out of service using the following steps:
a. Double-click the XTC to display the card view.
b. For a DS-1 port, click the Maintenance >DS1> Loopback tab. For a DS-3 port, click the Maintenance > DS3>Loopback tab.
c. Under Admin State, click OOS,DSBLD.
d. Click Apply.
Step 4 If the port is assigned, verify that the correct port is in service:
a. To confirm this physically, confirm that the card shows a green LED on the physical card.
A green ACT/SBY LED indicates an active card. An amber ACT/SBY LED indicates a standby card.
b. To determine this virtually, double-click the card in CTC to display the card view:
•Click the Provisioning > DS1>Line tab or Provisioning > DS3>Line tab.
•Verify that the Admin State column lists the port as IS.
•If the Admin State column lists the port as OOS,MT or OOS,DSBLD, click the column and choose IS. Click Apply.
Step 5 Use a test set to confirm that a valid signal exists on the line. Test the line as close to the receiving card as possible. For specific procedures to use the test set equipment, consult the manufacturer.
Step 6 Ensure that the transmit and receive outputs from the DSx panel to your equipment are properly connected. For more information about fiber connections and terminations, refer to the "Install Hardware" chapter in the Cisco ONS 15327 Procedure Guide.
Step 7 If there is a valid signal, replace the electrical connector on the ONS 15327.
Step 8 If a valid Ethernet signal is not present and the transmitting device is operational, replace the fiber cable connecting the transmitting device to the Ethernet port. To do this, refer to the "Install Hardware" chapter in the Cisco ONS 15327 Procedure Guide.
Step 9 Repeat Steps 1 to 8 for any other port on the card that reports the LOS.
Step 10 If no other alarms are present that might be the source of the LOS (DS1), or if clearing an alarm did not clear the LOS, complete the "Physically Replace a Card" procedure for the reporting card.
Note When you replace a card with an identical type of card, you do not need to make any changes to the database.
Step 11 If the alarm does not clear, log into the Cisco Technical Support Website at http://www.cisco.com/techsupport for more information or call Cisco TAC (1-800-553-2447) in order to report a service-affecting problem.
2.7.159 LOS (DS3)
•Default Severity: Critical (CR), Service-Affecting (SA)
•Logical Object: DS3
The LOS for a DS-3 port alarm occurs when the port on the card is in service but no signal is being received.The cabling is not correctly connected to the card, or no signal exists on the line. Possible causes for no signal on the line include upstream equipment failure or a fiber cut.
Note If a circuit shows a partial status when this alarm is raised, the logical circuit is in place. The circuit is able to carry traffic when the connection issue is resolved. You do not need to delete the circuit when troubleshooting this alarm.
Clear the LOS (DS3) Alarm
Step 1 Complete the "Clear the LOS (DS1) Alarm" procedure.
Caution Always use the supplied electrostatic discharge wristband when working with a powered ONS 15327. Plug the wristband cable into the ESD jack located on the between the top high-speed and XTC slots of the shelf assembly.
Step 2 If the alarm does not clear, log into the Cisco Technical Support Website at http://www.cisco.com/techsupport for more information or call Cisco TAC (1-800-553-2447) in order to report a service-affecting problem.
2.7.160 LOS (OCN)
•Default Severity: Critical (CR), Service-Affecting (SA)
•Logical Object: OCN
An LOS alarm on an OC-N port occurs when a SONET receiver detects an all-zero pattern for 10 microseconds or longer. An LOS alarm means the upstream transmitter has failed. If an OC-N LOS alarm is not accompanied by additional alarms, a fiber break is usually the cause of the alarm. The condition clears when two consecutive valid frames are received.
Warning Invisible laser radiation could be emitted from the end of the unterminated fiber cable or connector. Do not stare into the beam directly with optical instruments. Viewing the laser output with certain optical instruments (for example, eye loupes, magnifiers, and microscopes) within a distance of 100 mm could pose an eye hazard. Statement 1056
Warning Use of controls, adjustments, or performing procedures other than those specified may result in hazardous radiation exposure. Statement 1057
Note If a circuit shows a partial status when this alarm is raised, the logical circuit is in place. The circuit is able to carry traffic when the connection issue is resolved. You do not need to delete the circuit when troubleshooting this alarm.
Clear the LOS (OCN) Alarm
Step 1 Verify fiber continuity to the port.
Caution Always use the supplied electrostatic discharge wristband when working with a powered ONS 15327. Plug the wristband cable into the ESD jack located between the top high-speed and XTC slots of the shelf assembly.
Note To verify fiber continuity, follow site practices.
Step 2 If the cabling is OK, verify that the correct port is in service:
a. Confirm that the LED is correctly illuminated on the physical card.
A green ACT/SBY LED indicates an active card. An amber ACT/SBY LED indicates a standby card.
b. To determine whether the OC-N port is in service, double-click the card in CTC to display the card view.
c. Click the Provisioning > Line tabs.
d. Verify that the Admin State column lists the port as IS.
e. If the Admin State column lists the port as OOS,MT or OOS,DSBLD, click the column and choose IS. Click Apply.
Step 3 If the correct port is in service, clean the fiber according to site practice. If no site practice exists, complete the procedure in the "Maintain the Node" chapter in the Cisco ONS 15327 Procedure Guide.
Step 4 If the alarm does not clear, verify that the power level of the optical signal is within the OC-N card receiver specifications. The "Optical Card Transmit and Receive Levels" section lists these specifications for each OC-N card.
Step 5 If the optical power level is within specifications, use an optical test set to verify that a valid signal exists on the line.
For specific procedures to use the test set equipment, consult the manufacturer. Test the line as close to the receiving card as possible.
Step 6 If a valid signal exists, replace the connector on the backplane.
Step 7 Repeat Steps 1 to 6 for any other port on the card reporting the LOS (OC-N).
Step 8 If the alarm does not clear, look for and troubleshoot any other alarm that might identify the source of the problem.
Step 9 If no other alarms exist that might be the source of the LOS, or if clearing an alarm did not clear the LOS, complete the "Physically Replace a Card" procedure for the reporting card.
Note When you replace a card with an identical type of card, you do not need to make any changes to the database.
Step 10 If the alarm does not clear, log into the Cisco Technical Support Website at http://www.cisco.com/techsupport for more information or call Cisco Technical Support (1-800-553-2447) in order to report a service-affecting problem.
2.7.161 LO-TXPOWER
The LO-TXPOWER alarm is not used in this platform in this release. It is reserved for future development.
2.7.162 LPBKCRS
•Default Severity: Not Alarmed (NA), Non-Service Affecting (NSA)
•Logical Object: STSMON
The Loopback Cross-Connect condition indicates that there is a software cross-connect loopback active between an optical card and an OC-192 card. A cross-connect loopback test occurs below line speed and does not affect traffic.
For more information on loopbacks, see the "Troubleshooting Electrical Circuit Paths with Loopbacks" section.
Note Cross-connect loopbacks occur below line speed. They do not affect traffic.
Clear the LPBKCRS Condition
Step 1 To remove the loopback cross-connect condition, double-click the optical card in CTC to display the card view.
Step 2 Complete the "Clear an OC-N Card XC Loopback Circuit" procedure.
Step 3 If the condition does not clear, log into the Cisco Technical Support Website at http://www.cisco.com/techsupport for more information or call Cisco Technical Support (1-800-553-2447).
2.7.163 LPBKDS1FEAC
The LPBKDS1FEAC alarm is not used in this platform in this release. It is reserved for future development.
2.7.164 LPBKDS1FEAC-CMD
The LPBKDS1FEAC-CMD alarm is not used in this platform in this release. It is reserved for future development.
2.7.165 LPBKDS3FEAC
The LPBKDS3FEAC alarm is not used in this platform in this release. It is reserved for future development.
2.7.166 LPBKDS3FEAC -CMD
The LPBKDS3FEAC-CMD alarm is not used in this platform in this release. It is reserved for future development.
2.7.167 LPBKFACILITY (DS1, DS3)
•Default Severity: Not Alarmed (NA), Non-Service Affecting (NSA)
•Logical Objects: DS1, DS3
A Loopback Facility condition occurs when a software facility (line) loopback is active for a DS-1 or DS-3 port on the reporting XTC card.
For information about troubleshooting optical circuits, refer to the "Troubleshooting Electrical Circuit Paths with Loopbacks" section. Facility loopbacks are described in the "Troubleshooting Circuit Paths with Loopbacks" section.
Note CTC permits loopbacks to be performed on an in-service (IS) circuit. Performing a loopback is service-affecting. If you did not perform a lockout or Force switch to protect traffic, the LPBKFACILITY condition can be accompanied by a more serious alarms such as LOS.
Note DS-3 facility (line) loopbacks do not transmit an AIS in the direction away from the loopback. Instead of AIS, a continuance of the signal transmitted to the loopback is provided.
Clear the LPBKFACILITY (DS1, DS3) Condition
Step 1 Complete the "Clear an XTC DS-1 or DS-3 Loopback Circuit" procedure.
Step 2 If the condition does not clear, log into the Cisco Technical Support Website at http://www.cisco.com/techsupport for more information or call Cisco TAC (1-800-553-2447).
2.7.168 LPBKFACILITY (G1000)
•Default Severity: Not Alarmed (NA), Non-Service Affecting (NSA)
•Logical Object: G1000
A Loopback Facility condition occurs when a software facility (line) loopback is active for a port on the reporting G-Series Ethernet card.
For information about troubleshooting optical circuits, refer to the "Troubleshooting Optical Circuit Paths with Loopbacks" section. Facility loopbacks are described in the "Troubleshooting Circuit Paths with Loopbacks" section.
Caution CTC permits loopbacks to be performed on an in-service (IS) circuit. Loopbacks are service-affecting.
Clear the LPBKFACILITY (G1000) Condition
Step 1 Complete the "Clear a G1000 Card Loopback" procedure.
Step 2 If the condition does not clear, log into the Cisco Technical Support Website at http://www.cisco.com/techsupport for more information or call Cisco Technical Support (1-800-553-2447).
2.7.169 LPBKFACILITY (OCN)
•Default Severity: Not Alarmed (NA), Non-Service Affecting (NSA)
•Logical Object: OCN
A Loopback Facility condition occurs when a software facility (line) loopback is active for a port on the reporting OC-N card.
For information about troubleshooting optical circuits, refer to the "Troubleshooting Optical Circuit Paths with Loopbacks" section.
Note OC-3 facility loopbacks do not transmit an AIS in the direction away from the loopback. Instead of AIS, a continuance of the signal transmitted to the loopback is provided.
Caution CTC permits loopbacks to be performed on an in-service (IS) circuit. Loopbacks are service-affecting.
Note Before performing a facility (line) loopback on an OC-N card, ensure the card contains at least two DCC paths to the node where the card is installed. A second DCC path provides a nonlooped path to log into the node after the loopback is applied, thus enabling you to remove the facility loopback. Ensuring a second DCC is not necessary if you are directly connected to the ONS 15327 containing the loopback OC-N.
Clear the LPBKFACILITY (OCN) Condition
Step 1 Complete the "Clear an OC-N Card Facility or Terminal Loopback Circuit" procedure.
Step 2 If the condition does not clear, log into the Cisco Technical Support Website at http://www.cisco.com/techsupport for more information or call Cisco Technical Support (1-800-553-2447).
2.7.170 LPBKPAYLOAD
The LPBKPAYLOAD alarm is not used in this release of this platform. It is reserved for future development.
2.7.171 LPBKTERMINAL (DS1, DS3)
•Default Severity: Not Alarmed (NA), Non-Service Affecting (NSA)
•Logical Objects: DS1, DS3
A Loopback Terminal condition occurs when a software terminal (inward) loopback is active for a DS-1 or DS-3 port on the reporting XTC. DS-1 and DS-3 terminal loopbacks do not typically return an AIS signal.
For information about troubleshooting optical circuits, refer to the "Troubleshooting Electrical Circuit Paths with Loopbacks" section. Facility loopbacks are described in the "Troubleshooting Circuit Paths with Loopbacks" section.
Clear the LPBKTERMINAL (DS1, DS3) Condition
Step 1 Complete the "Clear an XTC DS-1 or DS-3 Loopback Circuit" procedure.
Step 2 If the condition does not clear, log into the Cisco Technical Support Website at http://www.cisco.com/techsupport for more information or call Cisco TAC (1-800-553-2447).
2.7.172 LPBKTERMINAL (GIGE)
The LPBKTERMINAL condition for Gigabit Ethernet is not used in this release of this platform. It is reserved for future development.
2.7.173 LPBKTERMINAL (G1000)
•Default Severity: Not Alarmed (NA), Non-Service Affecting (NSA)
•Logical Object: G1000
A Loopback Terminal condition occurs when a software terminal (inward) loopback is active for a port on the reporting G-Series Ethernet card.
When a port in terminal (inward) loopback, its outgoing signal is redirected into the receive direction on the same port, and the externally received signal is ignored. On the G1000-2 card, the outgoing signal is not transmitted; it is only redirected in the receive direction.
For more information about troubleshooting optical circuits, refer to the "Troubleshooting Electrical Circuit Paths with Loopbacks" section. Terminal loopbacks are described in the "Troubleshooting Circuit Paths with Loopbacks" section.
Caution CTC permits loopbacks to be performed on an in-service (IS) circuit. Loopbacks are service-affecting.
Clear the LPBKTERMINAL (G1000) Condition
Step 1 Complete the "Clear an OC-N Card Facility or Terminal Loopback Circuit" procedure.
Step 2 If the condition does not clear, log into the Cisco Technical Support Website at http://www.cisco.com/techsupport for more information or call Cisco Technical Support (1-800-553-2447).
2.7.174 LPBKTERMINAL (OCN)
•Default Severity: Not Alarmed (NA), Non-Service Affecting (NSA)
•Logical Object: OCN
A Loopback Terminal condition occurs when a software terminal (inward) loopback is active for a port on the reporting card. OC-N terminal loopbacks do not typically return an AIS.
Note DS-3 terminal (inward) loopbacks do not transmit an in the direction away from the loopback. Instead of an AIS, a continuance of the signal transmitted to the loopback is provided.
Note Performing a loopback on an in-service circuit is service-affecting. If you did not perform a lockout or Force switch to protect traffic, the LPBKTERMINAL condition can also be accompanied by a more serious alarm such as LOS.
For information about troubleshooting electrical circuits, refer to the "Troubleshooting Electrical Circuit Paths with Loopbacks" section; for optical circuits, refer to the "Troubleshooting Optical Circuit Paths with Loopbacks" section. Terminal loopbacks are described in the "Troubleshooting Circuit Paths with Loopbacks" section.
Clear the LPBKTERMINAL (OCN) Condition
Step 1 Complete the "Clear an OC-N Card Facility or Terminal Loopback Circuit" procedure.
Step 2 If the condition does not clear, log into the Cisco Technical Support Website at http://www.cisco.com/techsupport for more information or call Cisco Technical Support (1-800-553-2447).
2.7.175 LWBATVG
•Default Severity: Major (MJ), Service-Affecting (SA)
•Logical Object: PWR
The Low Voltage Battery alarm occurs in a -48 VDC environment when a battery lead input voltage falls below the low power threshold. This threshold, with a default value of -44 VDC, is user-provisionable. The alarm remains raised until the voltage remains above the threshold for 120 seconds. (For information about changing this threshold, refer to the Cisco ONS 15327 Procedure Guide.)
Clear the LWBATVG Alarm
Step 1 The problem is external to the ONS 15327. Troubleshoot the power source supplying the battery leads.
Step 2 If the alarm does not clear, log into the Cisco Technical Support Website at http://www.cisco.com/techsupport for more information or call Cisco TAC (1-800-553-2447) in order to report a service-affecting problem.
2.7.176 MAN-REQ
•Default Severity: Not Alarmed (NA), Non-Service Affecting (NSA)
•Logical Objects: EQPT, STSMON, VT-MON
The Manual Switch Request condition occurs when a user initiates a Manual switch request on an OC-N port. Clearing the Manual switch clears the MAN-REQ condition. You do not need to clear the switch if you want the manual switch to remain.
Clear the MAN-REQ Condition
Step 1 Complete the "Initiate a 1+1 Protection Port Manual Switch Command" procedure.
Step 2 If the condition does not clear, log into the Cisco Technical Support Website at http://www.cisco.com/techsupport for more information or call Cisco Technical Support (1-800-553-2447).
2.7.177 MAN-REQ-RING
The MAN-REQ-RING alarm is not used in this release of this platform. It is reserved for future development.
2.7.178 MANRESET
•Default Severity: Not Alarmed (NA), Non-Service Affecting (NSA)
•Logical Object: EQPT
A User-Initiated Manual Reset condition occurs when you right-click a card in CTC and choose Reset. Resets performed during a software upgrade also prompt the condition. The MANRESET condition clears automatically when the card finishes resetting.
Note MANRESET is an informational condition and does not require troubleshooting.
2.7.179 MANSWTOINT
•Default Severity: Not Alarmed (NA), Non-Service Affecting (NSA)
•Logical Object: NE-SREF
The Manual Switch To Internal Clock condition occurs when the NE timing source is manually switched to the internal timing source.
Note MANSWTOINT is an informational condition and does not require troubleshooting.
2.7.180 MANSWTOPRI
•Default Severity: Not Alarmed (NA), Non-Service Affecting (NSA)
•Logical Objects: EXT-SREF, NE-SREF
The Manual Switch To Primary Reference condition occurs when the NE timing source is manually switched to the primary timing source.
Note MANSWTOPRI is an informational condition and does not require troubleshooting.
2.7.181 MANSWTOSEC
•Default Severity: Not Alarmed (NA), Non-Service Affecting (NSA)
•Logical Objects: EXT-SREF, NE-SREF
The Manual Switch To Second Reference condition occurs when the NE timing source is manually switched to the second timing source.
Note MANSWTOSEC is an informational condition and does not require troubleshooting.
2.7.182 MANSWTOTHIRD
•Default Severity: Not Alarmed (NA), Non-Service Affecting (NSA)
•Logical Objects: EXT-SREF, NE-SREF
The Manual Switch To Third Reference condition occurs when the NE timing source is manually switched to the tertiary timing source.
Note MANSWTOTHIRD is an informational condition and does not require troubleshooting.
2.7.183 MANUAL-REQ-RING
•Default Severity: Not Alarmed (NA), Non-Service Affecting (NSA)
•Logical Object: OCN
The Manual Switch Request on Ring condition occurs when a user initiates a MANUAL RING command on two-fiber and four-fiber BLSR rings to switch from working to protect or protect to working.
Clear the MANUAL-REQ-RING Condition
Step 1 Complete the "Clear a BLSR External Switching Command" procedure.
Step 2 If the condition does not clear, log into the Cisco Technical Support Website at http://www.cisco.com/techsupport for more information or call Cisco Technical Support (1-800-553-2447).
2.7.184 MANUAL-REQ-SPAN
•Default Severity: Not Alarmed (NA), Non-Service Affecting (NSA)
•Logical Object: OCN
The Manual Switch Request on Ring condition occurs on BLSRs when a user initiates a MANUAL SPAN command to move BLSR traffic from a working span to a protect span.
Clear the MANUAL-REQ-SPAN Condition
Step 1 Complete the "Clear a BLSR External Switching Command" procedure.
Step 2 If the condition does not clear, log into the Cisco Technical Support Website at http://www.cisco.com/techsupport for more information or call Cisco Technical Support (1-800-553-2447).
2.7.185 MEA (EQPT)
•Default Severity: Critical (CR), Service-Affecting (SA)
•Logical Object: EQPT
The MEA alarm for equipment is reported against a card slot when the physical card inserted into a slot does not match the card type that is provisioned for that slot in CTC. Removing the incompatible cards clears the alarm.
Clear the MEA (EQPT) Alarm
Step 1 Physically verify the type of card that sits in the slot reporting the MEA alarm. In node view, click the Inventory tab.
Step 2 If you prefer the card type depicted by CTC, complete the "Physically Replace a Card" procedure for the reporting card.
Note When you replace a card with an identical type of card, you do not need to make any changes to the database.
Step 3 If you prefer the card that physically occupies the slot but the card is not in service, has no circuits mapped to it, and is not part of a protection group, put the cursor over the provisioned card in CTC, right-click, and choose Delete Card from the shortcut menu.
The card that physically occupies the slot reboots, and CTC automatically provisions the card type into that slot.
Note If the card is in service, has a circuit mapped to it, is paired in a working protection scheme, has DCC communications turned on, or is used as a timing reference, CTC does not allow you to delete the card.
Step 4 If any ports on the card are in service, place them out of service (OOS):
Caution Before placing ports out of service, ensure that live traffic is not present.
a. Double-click the reporting card to display the card view.
b. Click the Provisioning tab.
c. Click the Admin State of any in-service (IS) ports.
d. Choose OOS, MT to take the ports out of service.
Step 5 If a circuit has been mapped to the card, complete the "Delete a Circuit" procedure.
Caution Before deleting the circuit, ensure that live traffic is not present.
Step 6 If the card is paired in a protection scheme, delete the protection group:
a. Click the Provisioning > Protection tabs.
b. Choose the protection group of the reporting card.
c. Click Delete.
Step 7 Right-click the card reporting the alarm.
Step 8 Choose Delete.
The card that physically occupies the slot reboots, and CTC automatically provisions the card type into that slot.
Step 9 If the alarm does not clear, log into the Cisco Technical Support Website at http://www.cisco.com/techsupport for more information or call Cisco Technical Support (1-800-553-2447) in order to report a service-affecting problem.
2.7.186 MEA (FAN)
•Default Severity: Critical (CR), Service-Affecting (SA)
•Logical Object: FAN
The MEA alarm is reported against the fan-tray assembly when a fuse failure or mismatch occurs in the fan-tray assembly.
Clear the MEA (FAN) Alarm
Step 1 Obtain a fan-tray assembly with a 5-A fuse and complete the "Replace the Fan-Tray Assembly" procedure.
Step 2 If the alarm does not clear, log into the Cisco Technical Support Website at http://www.cisco.com/techsupport for more information or call Cisco TAC (1-800-553-2447) in order to report a service-affecting problem.
2.7.187 MEM-GONE
•Default Severity: Major (MJ), Non-Service Affecting (NSA)
•Logical Object: EQPT
The Memory Gone alarm occurs when data generated by software operations exceeds the memory capacity of the XTC card. CTC does not function properly until the alarm clears. The alarm clears when additional memory becomes available.
Note The alarm does not require user intervention. If the alarm does not clear, log into the Cisco Technical Support Website at http://www.cisco.com/techsupport for more information or call Cisco TAC (1-800-553-2447).
2.7.188 MEM-LOW
•Default Severity: Minor (MN), Non-Service Affecting (NSA)
•Logical Object: EQPT
The Free Memory of Card Almost Gone alarm occurs when data generated by software operations is close to exceeding the memory capacity of the XTC card. The alarm clears when additional memory becomes available. If additional memory is not made available and the memory capacity of the XTC is exceeded, CTC ceases to function.
Note The alarm does not require user intervention. If the alarm does not clear, log into the Cisco Technical Support Website at http://www.cisco.com/techsupport for more information or call Cisco TAC (1-800-553-2447).
2.7.189 MFGMEM
•Default Severity: Critical (CR), Service-Affecting (SA)
•Logical Objects: BPLANE, FAN
The Manufacturing Data Memory Failure alarm occurs when the electronically erasable programmable read-only memory (EEPROM) fails on a card or component, or when the XTC cannot read this memory. EEPROM stores manufacturing data that a system XTC uses to determine system compatibility and shelf inventory status. Unavailability of this information can cause minor problems.
Clear the MFGMEM Alarm
Step 1 Complete the "Remove and Reinsert (Reseat) the Standby XTC Card" procedure.
Wait ten minutes to verify that the card you reset completely reboots and becomes the standby card.
Step 2 If the reset card has not rebooted successfully, or the alarm has not cleared, call Cisco Technical Support (1-800-553-2447). If the Cisco Technical Support technician tells you to reseat the card, complete the "Remove and Reinsert (Reseat) the Standby XTC Card" procedure. If the Cisco Technical Support technician tells you to remove the card and reinstall a new one, complete the "Physically Replace a Card" procedure.
Step 3 If the MFGMEM alarm continues to report after replacing the XTCs, the problem is with the EEPROM.
Step 4 If the MFGMEM is reported from the fan-tray assembly, obtain a fan-tray assembly and complete the "Replace the Fan-Tray Assembly" procedure.
Step 5 If the MFGMEM is reported from the alarm interface panel (AIP), the backplane, or the alarm persists after the fan-tray assembly is replaced, log into the Cisco Technical Support Website at http://www.cisco.com/techsupport for more information or call Cisco Technical Support (1-800-553-2447) to report a service-affecting problem.
2.7.190 NO-CONFIG
The NO-CONFIG alarm is not used in this platform in this release. It is reserved for future development.
2.7.191 NOT-AUTHENTICATED
•Default Severity: Minor (MN), Non-Service-Affecting (NSA)
•Logical Object: SYSTEM
The NOT-AUTHENTICATED alarm is raised by CTC (not by the NE) when it fails to log into a node. This alarm only displays in CTC where the login failure occurred. This alarm differs from the "INTRUSION-PSWD" alarm on page 2-85 in that INTRUSION-PSWD occurs when a user exceeds the login failures threshold.
Note NOT-AUTHENTICATED is an informational alarm and is resolved when CTC successfully logs into the node.
2.7.192 OOU-TPT
•Default Severity: Not Alarmed (NA), Non-Service Affecting (NSA)
•Logical Objects: STSTRM, VT-TERM
The Out of Use Transport Failure condition is a VCAT member condition. (VCAT member circuits are independent circuits that are concatenated from different time slots into a higher-rate signal.) This condition is raised when a member circuit in a VCAT is unused, such as when it is removed by SW-LCAS. It occurs in conjunction with the "VCG-DEG" alarm on page 2-145.
Clear the OOT-TPT Condition
Step 1 Complete the "Clear the VCG-DEG Condition" procedure. Clearing that condition clears this condition as well.
Step 2 If the condition does not clear, log into the Cisco Technical Support Website at http://www.cisco.com/techsupport for more information or call Cisco TAC (1-800-553-2447).
2.7.193 OPTNTWMIS
The OPTNTWMIS alarm is not used in this platform in this release. It is reserved for future development.
2.7.194 PDI-P
•Default Severity: Not Alarmed (NA), Non-Service Affecting (NSA)
•Logical Objects: STSMON, STSTRM
PDI-P is a set of application-specific codes indicating a signal label mismatch failure (SLMF) in the ONS 15327 STS path overhead. The condition indicates to downstream equipment that there is a defect in one or more of the directly mapped payloads contained in that STS synchronous payload envelope (SPE). For example, the mismatch might occur in the overhead to the path selector in a downstream node configured as part of a path protection. The PDI-P codes appear in the STS Signal Label (C2 byte).
An SLMF often occurs when the payload does not match what the signal label is reporting. The "AIS" condition on page 2-14 often accompanies a PDI-P condition. If the PDI-P is the only condition reported with the AIS, clearing PDI-P clears the AIS. PDI-P can also occur during an upgrade, but usually clears itself and is not a valid condition.
A PDI-P condition reported on an OC-N port supporting an ONS 15327 G1000-2 card circuit might result from the end-to-end Ethernet link integrity feature of the G1000-2 card. If the link integrity is the cause of the path defect, it is typically accompanied by the "TPTFAIL (G1000)" alarm on page 2-140 or the "CARLOSS (GIGE)" alarm on page 2-36 reported against one or both Ethernet ports terminating the circuit. If this is the case, clear the TPTFAIL and CARLOSS alarms to resolve the PDI-P condition.
Warning Invisible laser radiation could be emitted from the end of the unterminated fiber cable or connector. Do not stare into the beam directly with optical instruments. Viewing the laser output with certain optical instruments (for example, eye loupes, magnifiers, and microscopes) within a distance of 100 mm could pose an eye hazard. Statement 1056
Warning Use of controls, adjustments, or performing procedures other than those specified may result in hazardous radiation exposure. Statement 1057
Clear the PDI-P Condition
Step 1 Verify that all circuits terminating in the reporting card are in an active state:
a. Click the Circuits tab.
b. Verify that the Status column lists the port as active.
c. If the Status column lists the port as incomplete, wait 10 minutes for the ONS 15327 to initialize fully. If the incomplete state does not change after full initialization, log into the Cisco Technical Support Website at http://www.cisco.com/techsupport for more information or call Cisco Technical Support to report a service-affecting problem (1-800-553-2447).
Step 2 After determining that the port is active, ensure that the signal source to the card reporting the alarm is working.
Step 3 If traffic is affected, complete the "Delete a Circuit" procedure.
Caution Deleting a circuit can affect existing traffic.
Step 4 Recreate the circuit with the correct circuit size. Refer to the "Create Circuits and VT Tunnels" in the Cisco ONS 15327 Procedure Guide for detailed procedures to create circuits.
Step 5 If the circuit deletion and recreation does not clear the condition, verify that there is no problem stemming from the far-end OC-N card providing STS payload to the reporting card.
Step 6 If the condition does not clear, confirm the cross-connect between the OC-N card and the reporting card.
Step 7 If the condition does not clear, clean the far-end optical fiber according to site practice. If no site practice exists, complete the procedure in the "Maintain the Node" chapter in the Cisco ONS 15327 Procedure Guide.
Caution Always use the supplied electrostatic discharge wristband when working with a powered ONS 15327. Plug the wristband cable into the ESD jack located between the top high-speed and XTC slots of the shelf assembly.
Step 8 If the condition does not clear, complete the "Physically Replace a Card" procedure for the optical/electrical (traffic) cards.
Note Removing a card that currently carries traffic on one or more ports can cause a traffic hit. To avoid this, perform an external switch if a switch has not already occurred. See the "Protection Switching, Lock Initiation, and Clearing" section for commonly used traffic-switching procedures.
Note When you replace a card with an identical type of card, you do not need to make any changes to the database.
Step 9 If the condition does not clear, log into the Cisco Technical Support Website at http://www.cisco.com/techsupport for more information or call Cisco Technical Support (1-800-553-2447).
2.7.195 PEER-NORESPONSE
•Default Severity: Major (MJ), Non-Service Affecting (NSA)
•Logical Object: EQPT
The switch agent raises a Peer Card Not Responding alarm if either traffic card in a protection group does not receive a response to the peer status request message. PEER-NORESPONSE is a software failure and occurs at the task level, as opposed to a communication failure, which is a hardware failure between peer cards.
Clear the PEER-NORESPONSE Alarm
Step 1 Complete the "Reset a Traffic Card in CTC" procedure for the reporting card. For the LED behavior, see the "Typical ONS 15327 Traffic Card LED Activity During Reset" section.
Step 2 Verify that the reset is complete and error-free and that no new related alarms appear in CTC. Verify the LED appearance: A green ACT/SBY LED indicates an active card. An amber ACT/SBY LED indicates a standby card.
Step 3 If the alarm does not clear, log into the Cisco Technical Support Website at http://www.cisco.com/techsupport for more information or call Cisco TAC (1-800-553-2447).
2.7.196 PLM-P
•Default Severity: Critical (CR), Service-Affecting (SA)
•Logical Object: STSMON
A Payload Label Mismatch Path alarm indicates that signal does not match its label. The condition occurs due to an invalid C2 byte value in the SONET path overhead.
This alarm can occur on the XTC card when the card expects a DS-1 signal but receives a DS-3 signal. The DS-3 signal C2 byte value is 4, so this causes a label mismatch and a PLM-P alarm.
Warning Invisible laser radiation could be emitted from the end of the unterminated fiber cable or connector. Do not stare into the beam directly with optical instruments. Viewing the laser output with certain optical instruments (for example, eye loupes, magnifiers, and microscopes) within a distance of 100 mm could pose an eye hazard. Statement 1056
Warning Use of controls, adjustments, or performing procedures other than those specified may result in hazardous radiation exposure. Statement 1057
Clear the PLM-P Alarm
Step 1 Complete the "Clear the PDI-P Condition" procedure.
Caution Always use the supplied electrostatic discharge wristband when working with a powered ONS 15327. Plug the wristband cable into the ESD jack located between the top high-speed and XTC slots of the shelf assembly.
If the alarm does not clear, log into the Cisco Technical Support Website at http://www.cisco.com/techsupport for more information or call Cisco Technical Support (1-800-553-2447) in order to report a service-affecting problem.
2.7.197 PLM-V
•Default Severity: Major (MJ), Service-Affecting (SA)
•Logical Object: VT-TERM
A Payload Label Mismatch VT Layer alarm indicates that the content of the V5 byte in the SONET overhead is inconsistent or invalid. PLM-V occurs when ONS 15327s interoperate with equipment that performs bit-synchronous mapping for DS-1. The ONS 15327 uses asynchronous mapping.
Clear the PLM-V Alarm
Step 1 Verify that your signal source matches the signal allowed by the traffic card. For example, the traffic card does not allow VT6 or VT9 mapping.
Step 2 If the signal source matches the card, verify that the SONET VT path originator is sending the correct VT label value. You can find the SONET VT path originator using circuit provisioning steps.
Step 3 If the alarm does not clear, log into the Cisco Technical Support Website at http://www.cisco.com/techsupport for more information or call Cisco TAC (1-800-553-2447) in order to report a service-affecting problem.
2.7.198 PRC-DUPID
•Default Severity: Major (MJ), Service-Affecting (SA)
•Logical Object: OCN
The Procedural Error Duplicate Node ID alarm indicates that two identical node IDs exist in the same ring. The ONS 15327 requires each node in the ring to have a unique node ID.
Clear the PRC-DUPID Alarm
Step 1 Log into a node on the ring.
Step 2 Find the node ID by completing the "Identify an ONS 15327 BLSR Ring Name or Node ID Number" procedure.
Step 3 Repeat Step 2 for all the nodes in the ring.
Step 4 If two nodes have an identical node ID number, complete the "Change an ONS 15327 BLSR Node ID Number" procedure so that each node ID is unique.
Step 5 If the alarm does not clear, log into the Cisco Technical Support Website at http://www.cisco.com/techsupport for more information or call Cisco Technical Support (1-800-553-2447) in order to report a service-affecting problem.
2.7.199 PROTNA
•Default Severity: Minor (MN), Non-Service Affecting (NSA)
•Logical Object: EQPT
The Protection Unit Not Available alarm is caused by an OOS protection card when an XTC card that has been provisioned as part of a protection group is not available. Unavailable protection can occur when a card is reset, but the alarm clears as soon as the card is back in service. The alarm clears if the device or facility is brought back in service.
Clear the PROTNA Alarm
Step 1 If the PROTNA alarm occurs and does not clear, and if it is raised against a controller or cross-connect card, ensure that there is a redundant XTC card installed and provisioned in the chassis.
Step 2 If the alarm is raised against a line card, verify that the ports have been taken out of service (OOS,MT):
a. In CTC, double-click the reporting card to display the card view (if the card is not an XTC cross-connect card).
b. Click the Provisioning tab.
c. Click the Admin State of any in-service (IS) ports.
d. Choose OOS,MT to take the ports out of service.
Step 3 Complete the "Reset a Traffic Card in CTC" procedure for the reporting card. For the LED behavior, see the "Typical ONS 15327 Traffic Card LED Activity During Reset" section.
Step 4 Verify that the reset is complete and error-free and that no new related alarms appear in CTC. Verify the LED appearance: A green ACT/SBY LED indicates an active card. An amber ACT/SBY LED indicates a standby card.
Step 5 If the alarm does not clear, complete the "Remove and Reinsert (Reseat) a Card" procedure for the reporting card.
Step 6 If the alarm does not clear, log into the Cisco Technical Support Website at http://www.cisco.com/techsupport for more information or call Cisco TAC (1-800-553-2447).
2.7.200 PWR-FAIL-A
•Default Severity: Minor (MN), Non-Service Affecting (NSA)
•Logical Object: EQPT
The Equipment Power Failure at Connector A alarm occurs when there is no power supply from the main power connector to the equipment. This alarm occurs on the XTC card or OC-N cards.
Warning The power supply circuitry for the equipment can constitute an energy hazard. Before you install or replace the equipment, remove all jewelry (including rings, necklaces, and watches). Metal objects can come into contact with exposed power supply wiring or circuitry inside the DSLAM equipment. This could cause the metal objects to heat up and cause serious burns or weld the metal object to the equipment. Statement 207
Clear the PWR-FAIL-A Alarm
Step 1 If a single card has reported the alarm and is an active traffic line port in a 1+1 or part of a path protection, ensure that an automatic protection switch (APS) traffic switch has occurred to move traffic to the protect port.
Note Removing a card that currently carries traffic on one or more ports can cause a traffic hit. To avoid this, perform an external switch if a switch has not already occurred. See the "Protection Switching, Lock Initiation, and Clearing" section for commonly used traffic-switching procedures.
Step 2 If the alarm is reported against an XTC card, complete the "Reset an Active XTC and Activate the Standby Card" procedure.
Step 3 If the alarm is reported against an OC-N card, complete the "Reset a Traffic Card in CTC" procedure.
Step 4 If the alarm does not clear, complete the "Remove and Reinsert (Reseat) a Card" procedure.
Step 5 If the alarm does not clear, complete the "Physically Replace a Card" procedure for the reporting card.
Step 6 If the single card replacement does not clear the alarm, or if multiple cards report the alarm, verify the office power. Refer to the Cisco ONS 15327 Procedure Guide for instructions.
Step 7 If the alarm does not clear, reseat the power cable connection to the connector. For more information about power connections, refer to the Cisco ONS 15327 Procedure Guide.
Step 8 If the alarm does not clear, physically replace the power cable connection to the connector.
Step 9 If the alarm does not clear, log into the Cisco Technical Support Website at http://www.cisco.com/techsupport for more information or call Cisco TAC (1-800-553-2447).
2.7.201 PWR-FAIL-B
•Default Severity: Minor (MN), Non-Service Affecting (NSA)
•Logical Object: EQPT
The Equipment Power Failure at Connector B alarm occurs when there is no power supply from the main power connector to the equipment. This alarm occurs on the XTC card or OC-N cards.
Warning The power supply circuitry for the equipment can constitute an energy hazard. Before you install or replace the equipment, remove all jewelry (including rings, necklaces, and watches). Metal objects can come into contact with exposed power supply wiring or circuitry inside the DSLAM equipment. This could cause the metal objects to heat up and cause serious burns or weld the metal object to the equipment. Statement 207
Clear the PWR-FAIL-B Alarm
Step 1 Complete the "Clear the PWR-FAIL-A Alarm" procedure.
Step 2 If the alarm does not clear, log into the Cisco Technical Support Website at http://www.cisco.com/techsupport for more information or call Cisco TAC (1-800-553-2447).
2.7.202 PWR-FAIL-RET-A
•Default Severity: Minor (MN), Non-Service Affecting (NSA)
•Logical Object: EQPT
The Equipment Power Failure at Connector A alarm occurs when there is no power supplied to the backup power connector on the shelf. This alarm occurs on the XTC card or OC-N cards.
Clear the PWR-FAIL-RET-A Alarm:
Step 1 Complete the "Clear the PWR-FAIL-A Alarm" procedure.
Step 2 If the alarm does not clear, log into the Cisco Technical Support Website at http://www.cisco.com/techsupport for more information or call Cisco TAC (1-800-553-2447).
2.7.203 PWR-FAIL-RET-B
•Default Severity: Minor (MN), Non-Service Affecting (NSA)
•Logical Object: EQPT
The Equipment Power Failure at Connector B alarm occurs when there is no power supplied to the backup power connector on the shelf. This alarm occurs on the XTC card or OC-N cards.
Clear the PWR-FAIL-RET-A Alarm
Step 1 Complete the "Clear the PWR-FAIL-A Alarm" procedure.
Step 2 If the alarm does not clear, log into the Cisco Technical Support Website at http://www.cisco.com/techsupport for more information or call Cisco TAC (1-800-553-2447).
2.7.204 RAI
•Default Severity: Not Alarmed (NA), Non-Service Affecting (NSA)
•Logical Objects: DS1, DS3
The Remote Alarm Indication condition signifies an end-to-end failure. The error condition is sent from one end of the SONET path to the other. RAI on an XTC card indicates that the far-end node is receiving a DS-3 AIS.
Clear the RAI Condition
Step 1 Complete the "Clear the AIS Condition" procedure.
Step 2 If the condition does not clear, log into the Cisco Technical Support Website at http://www.cisco.com/techsupport for more information or call Cisco TAC (1-800-553-2447).
2.7.205 RCVR-MISS
•Default Severity: Major (MJ), Service-Affecting (SA)
•Logical Object: DS1
A Facility Termination Equipment Receiver Missing alarm occurs when the facility termination equipment detects an incorrect amount of impedance on its backplane connector. Incorrect impedance usually occurs when a receive cable is missing from an XTC DS-1 port, or a possible mismatch of backplane equipment occurs. For example, an SMB connector or a BNC connector might be misconnected to an XTC card.
Note DS-1s are four-wire circuits and need a positive (tip) and negative (ring) connection for both transmit and receive.
Clear the RCVR-MISS Alarm
Step 1 Ensure that the device attached to the XTC DS-1 port is operational.
Caution Always use the supplied electrostatic discharge wristband when working with a powered ONS 15327. Plug the wristband cable into the ESD jack located on the between the top high-speed and XTC slots of the shelf assembly.
Step 2 If the attachment is OK, verify that the cabling is securely connected.
Step 3 If the cabling is OK, verify that the pinouts are correct.
Step 4 If the pinouts are correct, replace the receive cable.
Step 5 If the alarm does not clear, log into the Cisco Technical Support Website at http://www.cisco.com/techsupport for more information or call Cisco TAC (1-800-553-2447) in order to report a service-affecting problem.
2.7.206 RFI-L
•Default Severity: Not Reported (NR), Non-Service Affecting (NSA)
•Logical Object: OCN
A Remote Fault Indication (RFI) Line condition occurs when the ONS 15327 detects an RFI in OC-N card SONET overhead because of a fault in another node. Resolving the fault in the adjoining node clears the RFI-L condition in the reporting node. RFI-L indicates that the condition is occurring at the line level.
Clear the RFI-L Condition
Step 1 Log into the node at the far-end node of the reporting ONS 15327.
Step 2 Identify and clear any alarms, particularly the "LOS (OCN)" alarm on page 2-95.
Step 3 If the condition does not clear, log into the Cisco Technical Support Website at http://www.cisco.com/techsupport for more information or call Cisco Technical Support (1-800-553-2447).
2.7.207 RFI-P
•Default Severity: Not Reported (NR), Non-Service Affecting (NSA)
•Logical Object: STSMON
An RFI Path condition occurs when the ONS 15327 detects an RFI in the an STS-1 signal SONET overhead because of a fault in another node. Resolving the fault in the adjoining node clears the RFI-P condition in the reporting node. RFI-P occurs in the terminating node in that path segment.
Clear the RFI-P Condition
Step 1 Verify that the ports are enabled and in service (IS) on the reporting ONS 15327:
a. Confirm that the LED is correctly illuminated on the physical card.
A green ACT/SBY LED indicates an active card. An amber ACT/SBY LED indicates a standby card.
b. To determine whether the OC-N port is in service, double-click the card in CTC to display the card view.
c. Click the Provisioning > Line tabs.
d. Verify that the Admin State column lists the port as IS.
e. If the Admin State column lists the port as OOS, click the column and choose IS. Click Apply.
Step 2 To find the path and node failure, verify the integrity of the SONET STS circuit path at each of the intermediate SONET nodes.
Step 3 Clear alarms in the node with the failure, especially the "UNEQ-P" alarm on page 2-143.
Step 4 If the condition does not clear, log into the Cisco Technical Support Website at http://www.cisco.com/techsupport for more information or call Cisco Technical Support (1-800-553-2447).
2.7.208 RFI-V
•Default Severity: Not Reported (NR), Non-Service Affecting (NSA)
•Logical Object: VT-TERM
An RFI VT Layer condition occurs when the ONS 15327 detects an RFI in the SONET overhead because of a fault in another node. Resolving the fault in the adjoining node clears the RFI-V condition in the reporting node. RFI-V indicates that an upstream failure has occurred at the VT layer.
Clear the RFI-V Condition
Step 1 Verify that the connectors are securely fastened and connected to the correct slot. For more information, refer to the "Install Hardware" chapter in the Cisco ONS 15327 Procedure Guide.
Caution Always use the supplied electrostatic discharge wristband when working with a powered ONS 15327. Plug the wristband cable into the ESD jack located on the between the top high-speed and XTC slots of the shelf assembly.
Step 2 If connectors are correctly connected, verify that the XTC DS-1 port is active and in service (IS-NR):
a. Confirm that the LED is correctly illuminated on the physical card:
b. A green ACT/SBY LED indicates an active card. An amber ACT/SBY LED indicates a standby card.
c. To determine whether the OC-N port is in service, double-click the XTC card in CTC to display the card view.
d. Click the Provisioning > DS1 > Line tabs.
e. Verify that the Admin State column lists the port as IS.
f. If the Admin State column lists the port as OOS,MT or OOS,DSBLD, click the column and choose IS. Click Apply.
Step 3 If the ports are active and in service, use an optical test set to verify that the signal source does not have errors.
For specific procedures to use the test set equipment, consult the manufacturer.
Step 4 If the signal is valid, log into the node at the far-end of the reporting ONS 15327.
Step 5 Clear alarms in the far-end node, especially the "UNEQ-P" alarm on page 2-143 or the "UNEQ-V" alarm on page 2-144.
Step 6 If the condition does not clear, log into the Cisco Technical Support Website at http://www.cisco.com/techsupport for more information or call Cisco TAC (1-800-553-2447).
2.7.209 RING-ID-MIS
The RING-ID-MIS alarm is not used in this platform in this release. It is reserved for future development.
2.7.210 RING-MISMATCH
•Default Severity: Major (MJ), Service-Affecting (SA)
•Logical Object: OCN
A Procedural Error Mismatch Ring alarm occurs when the ring name of the ONS 15327 that is reporting the alarm does not match the ring name of another ONS 15327 node in the BLSR. Nodes connected in a BLSR must have identical ring names to function. RING-MISMATCH is somewhat similar to RING-ID-MIS, but it applies to BLSR protection discovery.
Clear the RING-MISMATCH Alarm
Step 1 In node view, click the Provisioning > BLSR tabs.
Step 2 Note the number in the Ring Name field.
Step 3 Log into the next ONS 15327 in the BLSR.
Step 4 Complete the "Identify an ONS 15327 BLSR Ring Name or Node ID Number" procedure.
Step 5 If the ring name matches the ring name in the reporting ONS 15327 node, repeat Step 4 for the next node in the BLSR.
Step 6 Complete the "Change an ONS 15327 BLSR Ring Name" procedure.
Step 7 Verify that the ring map is correct.
Step 8 If the alarm does not clear, log into the Cisco Technical Support Website at http://www.cisco.com/techsupport for more information or call Cisco Technical Support (1-800-553-2447) in order to report a service-affecting problem.
2.7.211 RING-SW-EAST
•Default Severity: Not Alarmed (NA), Non-Service Affecting (NSA)
•Logical Object: OCN
The Ring Switch Is Active East Side condition occurs when a ring switch occurs at the east side of a BLSR. The condition clears when the switch is cleared.
Note RING-SW-EAST is an informational condition. It does not require troubleshooting.
2.7.212 RING-SW-WEST
•Default Severity: Not Alarmed (NA), Non-Service Affecting (NSA)
•Logical Object: OCN
The Ring Switch Is Active West Side condition occurs when a ring switch occurs at the west side of a BLSR. The condition clears when the switch is cleared.
Note RING-SW-WEST is an informational condition. It does not require troubleshooting.
2.7.213 RUNCFG-SAVENEED
The RUNCFG-SAVENEED alarm is not used in this platform in this release. It is reserved for future development.
2.7.214 SD (DS1, DS3)
•Default Severity: Not Alarmed (NA), Non-Service Affecting (NSA)
•Logical Objects: DS1, DS3
A Signal Degrade (SD) condition for DS-1 or DS-3 occurs when the quality of an electrical signal has exceeded the BER signal degrade threshold. Signal degrade is defined by Telcordia as a soft failure condition. SD and also signal fail (SF) both monitor the incoming BER and are similar alarms, but SD is triggered at a lower bit error rate than SF.
The BER threshold is user provisionable and has a range for SD from 10-9 to 10-5.
SD can be reported on electrical card ports that are In-Service and Normal (IS-NR); Out-of-Service and Autonomous, Automatic In-Service (OOS-AU,AIS); or Out-of-Service and Management, Maintenance (OOS-MA,MT) but not in the Out-of-Service and Management, Disabled (OOS-MA,DSBLD) service state. The BER count increase associated with this alarm does not take an IS-NR port out of service, but if it occurs on an AINS port, the alarm prevents the port from going into service.
The SD condition clears when the BER level falls to one-tent h of the threshold level that triggered the condition. A BER increase is sometimes caused by a physical fiber problem, including a faulty fiber connection, a bend in the fiber that exceeds the permitted bend radius, or a bad fiber splice. SD can also be caused by repeated XTC switches that in turn can cause switching on the lines or paths.
Warning Invisible laser radiation could be emitted from the end of the unterminated fiber cable or connector. Do not stare into the beam directly with optical instruments. Viewing the laser output with certain optical instruments (for example, eye loupes, magnifiers, and microscopes) within a distance of 100 mm could pose an eye hazard. Statement 1056
Warning Use of controls, adjustments, or performing procedures other than those specified may result in hazardous radiation exposure. Statement 1057
Note Some levels of BER errors (such as 10-9) take a long period to raise or clear, about 9,000 seconds, or 150 minutes. If the SD threshold is provisioned at 10-9 rate, the SD alarm needs at least one and a half hours to raise and then another period at least as long to clear.
Note The recommended test set for use on all SONET ONS electrical cards is the Omniber 718.
Clear the SD (DS1, DS3) Condition
Step 1 Complete the "Clear an OC-N Card Facility or Terminal Loopback Circuit" procedure.
Caution Always use the supplied electrostatic discharge wristband when working with a powered ONS 15327. Plug the wristband cable into the ESD jack located on the between the top high-speed and XTC slots of the shelf assembly.
Step 2 Ensure that the fiber connector for the card is completely plugged in. For more information about fiber connections and card insertion, refer to the Cisco ONS 15327 Procedure Guide.
Step 3 If the BER threshold is correct and at the expected level, use an optical test set to measure the power level of the line to ensure it is within guidelines.
For specific procedures to use the test set equipment, consult the manufacturer.
Step 4 If the optical power level is OK, verify that optical receive levels are within the acceptable range.
Step 5 If receive levels are OK, clean the fibers at both ends according to site practice. If no site practice exists, complete the procedure in the Cisco ONS 15327 Procedure Guide.
Step 6 If the condition does not clear, verify that single-mode fiber is used.
Step 7 If the fiber is the correct type, verify that a single-mode laser is used at the far-end node.
Step 8 Clean the fiber connectors at both ends for a signal degrade according to site practice.
Step 9 Verify that a single-mode laser is used at the far end.
Step 10 If the problem does not clear, the transmitter at the other end of the optical line could be failing and require replacement. Refer to the "Physical Card Reseating, Resetting, and Replacement" section.
Note When you replace a card with an identical type of card, you do not need to make any changes to the database.
Step 11 If the condition does not clear, log into the Cisco Technical Support Website at http://www.cisco.com/techsupport for more information or call Cisco TAC (1-800-553-2447).
2.7.215 SD-L
•Default Severity: Not Alarmed (NA), Non-Service Affecting (NSA)
•Logical Object: OCN
An SD Line condition applies to the line level of the SONET signal and travels on the B2 byte of the SONET overhead. An SD-L on an Ethernet or OC-N card does not cause a protection switch. If the alarm is reported on a card that has also undergone a protection switch, the SD BER count continues to accumulate. The alarm is superseded by higher-priority alarms such as LOF (OCN) and the "LOS (OCN)" alarm on page 2-95.
Clear the SD-L Condition
Step 1 Complete the "Clear an OC-N Card Facility or Terminal Loopback Circuit" procedure.
Step 2 Ensure that the fiber connector for the card is completely plugged in. For more information about fiber connections and card insertion, refer to the Cisco ONS 15327 Procedure Guide.
Step 3 If the BER threshold is correct and at the expected level, use an optical test set to measure the power level of the line to ensure it is within guidelines.
For specific procedures to use the test set equipment, consult the manufacturer.
Step 4 If the optical power level is OK, verify that optical receive levels are within the acceptable range.
Step 5 If receive levels are OK, clean the fibers at both ends according to site practice. If no site practice exists, complete the procedure in the Cisco ONS 15327 Procedure Guide.
Step 6 If the condition does not clear, verify that single-mode fiber is used.
Step 7 If the fiber is the correct type, verify that a single-mode laser is used at the far-end node.
Step 8 Clean the fiber connectors at both ends for a signal degrade according to site practice.
Step 9 Verify that a single-mode laser is used at the far end.
Step 10 If the problem does not clear, the transmitter at the other end of the optical line could be failing and require replacement. Refer to the "Physical Card Reseating, Resetting, and Replacement" section.
Note When you replace a card with an identical type of card, you do not need to make any changes to the database.
Step 11 If the condition does not clear, log into the Cisco Technical Support Website at http://www.cisco.com/techsupport for more information or call Cisco Technical Support (1-800-553-2447).
2.7.216 SD-P
•Default Severity: Not Alarmed (NA), Non-Service Affecting (NSA)
•Logical Object: STSMON, STS-TRM
An SD Path condition applies to the path (STS) layer of the SONET overhead. A path or ST-level SD alarm travels on the B3 byte of the SONET overhead.
For path protected circuits, the BER threshold is user provisionable and has a range for SD from 10-9 to 10-5. For BLSR 1+1 and unprotected circuits, the BER threshold value is not user provisionable and the error rate is hard-coded to 10-6.
On path protection, an SD-P condition causes a switch from the working card to the protect card at the path (STS) level. On BLSR, 1+1, and on unprotected circuits, an SD-P condition does not cause switching.
The BER increase that causes the alarm is sometimes caused by a physical fiber problem such as a poor fiber connection, a bend in the fiber that exceeds the permitted bend radius, or a bad fiber splice.
Signal degrade and signal fail both monitor the incoming BER and are similar alarms, but SD is triggered at a lower BER than SF. SD causes the card to switch from working to protect. The SD alarm clears when the BER level falls to one-tenth of the threshold level that triggered the alarm.
Clear the SD-P Condition
Step 1 Complete the "Clear the SD-L Condition" procedure.
Step 2 If the condition does not clear, log into the Cisco Technical Support Website at http://www.cisco.com/techsupport for more information or call Cisco Technical Support (1-800-553-2447).
2.7.217 SD-V
•Default Severity: Not Alarmed (NA), Non-Service Affecting (NSA)
•Logical Object: VT-MON
An SD-V condition is similar to the "SD (DS1, DS3)" condition on page 2-120, but it applies to the VT layer of the SONET overhead.
For path protected circuits, the BER threshold is user provisionable and has a range for SD from 10-9 to 10-5. For BLSR 1+1 and unprotected circuits, the BER threshold value is not user provisionable and the error rate is hard-coded to 10-6.
On path protection configurations, an SD-V condition does not cause a switch from the working card to the protect card at the path (STS) level. On BLSR, 1+1, and on unprotected circuits, an SD-V condition does not cause switching.
The BER increase that causes the alarm is sometimes caused by a physical fiber problem such as a poor fiber connection, a bend in the fiber that exceeds the permitted bend radius, or a bad fiber splice.
Signal degrade and signal fail both monitor the incoming BER and are similar alarms, but SD is triggered at a lower BER than SF. SD causes the card to switch from working to protect. The SD alarm clears when the BER level falls to one-tenth of the threshold level that triggered the alarm.
Clear the SD-V Condition
Step 1 Complete the "Clear the SD (DS1, DS3) Condition" procedure.
Step 2 If the condition does not clear, log into the Cisco Technical Support Website at http://www.cisco.com/techsupport for more information or call Cisco TAC (1-800-553-2447).
2.7.218 SF (DS1, DS3)
•Default Severity: Not Alarmed (NA), Non-Service Affecting (NSA)
•Logical Objects: DS1, DS3
A Signal Fail (SF) condition occurs when the quality of the signal has exceeded the BER signal failure threshold. Signal failure is defined by Telcordia as a "hard failure" condition. The SD and SF conditions both monitor the incoming BER error rate and are similar conditions, but SF is triggered at a higher BER than SD.
The BER threshold is user provisionable and has a range for SF from 10-5 to 10-3.
Warning Invisible laser radiation could be emitted from the end of the unterminated fiber cable or connector. Do not stare into the beam directly with optical instruments. Viewing the laser output with certain optical instruments (for example, eye loupes, magnifiers, and microscopes) within a distance of 100 mm could pose an eye hazard. Statement 1056
Warning Use of controls, adjustments, or performing procedures other than those specified may result in hazardous radiation exposure. Statement 1057
Clear the SF (DS1, DS3) Condition
Step 1 Complete the "Clear the SD (DS1, DS3) Condition" procedure.
Caution Always use the supplied electrostatic discharge wristband when working with a powered ONS 15327. Plug the wristband cable into the ESD jack located on the between the top high-speed and XTC slots of the shelf assembly.
Step 2 If the condition does not clear, log into the Cisco Technical Support Website at http://www.cisco.com/techsupport for more information or call Cisco TAC (1-800-553-2447).
2.7.219 SF-L
•Default Severity: Not Alarmed (NA), Non-Service Affecting (NSA)
•Logical Object: OCN
An SF Line condition applies to the line layer B2 overhead byte of the SONET signal. It can trigger a protection switch. The SF-L condition clears when the BER level falls to one-tenth of the threshold level that triggered the condition. A BER increase is sometimes caused by a physical fiber problem, including a poor fiber connection, a bend in the fiber that exceeds the permitted bend radius, or a bad fiber splice.
The alarm is superseded by higher-priority alarms such as LOF (OCN) and the "LOS (OCN)" alarm on page 2-95.
Clear the SF-L Condition
Step 1 Complete the "Clear the SD-L Condition" procedure.
Step 2 If the condition does not clear, log into the Cisco Technical Support Website at http://www.cisco.com/techsupport for more information or call Cisco Technical Support (1-800-553-2447).
2.7.220 SF-P
•Default Severity: Not Alarmed (NA), Non-Service Affecting (NSA)
•Logical Object: STSMON, STS-TRM
An SF Path condition is similar to an "SF-L" condition on page 2-124, but it applies to the path (STS) layer B3 byte of the SONET overhead. It can trigger a protection switch.
The SF-P condition clears when the BER level falls to one-tenth of the threshold level that triggered the condition. A BER increase is sometimes caused by a physical fiber problem, including a poor fiber connection, a bend in the fiber that exceeds the permitted bend radius, or a bad fiber splice.
Clear the SF-P Condition
Step 1 Complete the "Clear the SD-L Condition" procedure.
Step 2 If the condition does not clear, log into the Cisco Technical Support Website at http://www.cisco.com/techsupport for more information or call Cisco Technical Support (1-800-553-2447).
2.7.221 SF-V
•Default Severity: Not Alarmed (NA), Non-Service Affecting (NSA)
•Logical Object: VT-MON
An SF-V condition is similar to the "SF (DS1, DS3)" condition on page 2-124, but it applies to the VT layer of the SONET overhead.
Step 1 Complete the "Clear the SD (DS1, DS3) Condition" procedure.
Step 2 If the condition does not clear, log into the Cisco Technical Support Website at http://www.cisco.com/techsupport for more information or call Cisco TAC (1-800-553-2447).
2.7.222 SFTWDOWN
•Default Severity: Minor (MN), Non-Service Affecting (NSA)
•Logical Object: EQPT
A Software Download in Progress alarm occurs when the XTC is downloading or transferring software.
If the active and standby XTCs have the same versions of software, it takes approximately three minutes for software to be updated on a standby XTC.
If the active and standby XTCs have different software versions, the system software transfer can take up to 30 minutes for ONS 15327 cards.
No action is necessary. Wait for the transfer or the software download to complete. If the alarm does not clear, log into the Cisco Technical Support Website at http://www.cisco.com/techsupport for more information or call Cisco Technical Support (1-800-553-2447).
Note SFTWDOWN is an informational alarm.
2.7.223 SNTP-HOST
•Default Severity: Minor (MN), Non-Service Affecting (NSA)
•Logical Object: NE
The Simple Network Timing Protocol (SNTP) Host Failure alarm indicates that an ONS 15327 serving as an IP proxy for the other nodes in the ring is not forwarding SNTP information to the other ONS 15327 nodes in the network. The forwarding failure can result from two causes: either the IP network attached to the ONS proxy node is experiencing problems, or the ONS proxy node itself is not functioning properly.
Clear the SNTP-HOST Alarm
Step 1 Ping the SNTP host from a workstation in the same subnet to ensure that communication is possible within the subnet.
Step 2 If the ping fails, contact the network administrator who manages the IP network that supplies the SNTP information to the proxy and determine whether the network is experiencing problems that could affect the SNTP server/router connecting to the proxy ONS system.
Step 3 If no network problems exist, ensure that the ONS 15327 proxy is provisioned correctly:
a. In node view for the ONS 15327 node serving as the proxy, click the Provisioning > General tabs.
b. Ensure that the Use NTP/SNTP Server check box is checked.
c. If the Use NTP/SNTP Server check box is not checked, click it.
d. Ensure that the Use NTP/SNTP Server field contains a valid IP address for the server.
Step 4 If proxy is correctly provisioned, refer to the Cisco ONS 15327 Reference Manual for more information on the SNTP host.
Step 5 If the alarm does not clear, log into the Cisco Technical Support Website at http://www.cisco.com/techsupport for more information or call Cisco Technical Support (1-800-553-2447).
2.7.224 SPAN-SW-EAST
•Default Severity: Not Alarmed (NA), Non-Service Affecting (NSA)
•Logical Object: OCN
The Span Switch Is Active East Side condition occurs when a span switch occurs at the east side of a BLSR span using a Force Span command. The condition clears when the switch is cleared.
Note SPAN-SW-EAST is an informational condition and does not require troubleshooting.
2.7.225 SPAN-SW-WEST
•Default Severity: Not Alarmed (NA), Non-Service Affecting (NSA)
•Logical Object: OCN
The Span Switch Is Active West Side condition occurs when a span switch occurs at the west side of a BLSR span using a Force Span command. The condition clears when the switch is cleared.
Note SPAN-SW-WEST is an informational condition and does not require troubleshooting.
2.7.226 SQUELCH
•Default Severity: Not Alarmed (NA), Non-Service Affecting (NSA)
•Logical Object: OCN
The Ring Squelching Traffic condition occurs in a BLSR when a node that originates or terminates STS circuits fails or is isolated by multiple fiber cuts or maintenance FORCE RING commands. The isolation or failure of the node disables circuits that originate or terminate on the failed node. Squelch alarms appear on one or both of the nodes on either side of the isolated/failed node. The "AIS-P" condition on page 2-15 also appears on all nodes in the ring except the isolated node.
Warning Invisible laser radiation could be emitted from the end of the unterminated fiber cable or connector. Do not stare into the beam directly with optical instruments. Viewing the laser output with certain optical instruments (for example, eye loupes, magnifiers, and microscopes) within a distance of 100 mm could pose an eye hazard. Statement 1056
Warning Use of controls, adjustments, or performing procedures other than those specified may result in hazardous radiation exposure. Statement 1057
Clear the SQUELCH Condition
Step 1 Determine the isolated node:
a. In node view, click View > Go to Network View.
b. The grayed out node with red spans is the isolated node.
Step 2 Verify fiber continuity to the ports on the isolated node.
Caution Always use the supplied electrostatic discharge wristband when working with a powered ONS 15327. Plug the wristband cable into the ESD jack located between the top high-speed and XTC slots of the shelf assembly.
Note To verify fiber continuity, follow site practices.
Step 3 If fiber continuity is OK, verify that the proper ports are in service:
a. Confirm that the LED is correctly illuminated on the physical card.
A green ACT/SBY LED indicates an active card. An amber ACT/SBY LED indicates a standby card.
b. To determine whether the OC-N port is in service, double-click the card in CTC to display the card view.
c. Click the Provisioning > Line tabs.
d. Verify that the Admin State column lists the port as IS.
e. If the Admin State column lists the port as OOS, click the column and choose IS. Click Apply.
Step 4 If the correct ports are in service, use an optical test set to verify that a valid signal exists on the line.
For specific procedures to use the test set equipment, consult the manufacturer. Test the line as close to the receiving card as possible.
Step 5 If the signal is valid, verify that the power level of the optical signal is within the optical (traffic) card's receiver specifications. Refer to the "Install Hardware" chapter in the Cisco ONS 15327 Procedure Guide for optical card transmit and receive specifications.
Step 6 If the receiver levels are OK, ensure that the optical transmit and receive fibers are connected properly.
Step 7 If the connectors are OK, complete the "Physically Replace a Card" procedure for the OC-N card.
Note When you replace a card with an identical type of card, you do not need to make any changes to the database.
Step 8 If the condition does not clear, log into the Cisco Technical Support Website at http://www.cisco.com/techsupport for more information or call Cisco Technical Support (1-800-553-2447).
2.7.227 SQUELCHED
The SQUELCHED alarm is not used in this platform in this release. It is reserved for future development.
2.7.228 SQM
•Default Severity: Minor (MN), Non-Service Affecting (NSA)
•Logical Object: STSTRM
The Sequence Mismatch alarm is a VCAT member alarm. The alarm occurs when the expected sequence numbers of VCAT members do not match the received sequence numbers.
Clear the SQM Alarm
Step 1 For the errored circuit, complete the "Delete a Circuit" procedure.
Step 2 Recreate the circuit using the "Create Circuits and VT Tunnels" chapter in the Cisco ONS 15327 Procedure Guide.
Step 3 If the alarm does not clear, log into the Cisco Technical Support Website at http://www.cisco.com/techsupport for more information or call Cisco TAC (1-800-553-2447) in order to report a service-affecting problem.
2.7.229 SSM-DUS
•Default Severity: Not Alarmed (NA), Non-Service Affecting (NSA)
•Logical Objects: BITS, OCN
The Synchronization Status (SSM) Message Quality Changed to Do Not Use (DUS) condition occurs when the synchronization status message (SSM) quality level degrades to DUS or is manually changed to DUS.
The signal is often manually changed to DUS to prevent timing loops from occurring. Sending a DUS prevents the timing from being reused in a loop. The DUS signal can also be sent for line maintenance testing.
Note SSM-DUS is an informational condition. It does not require troubleshooting.
2.7.230 SSM-FAIL
•Single Failure Default Severity: Minor (MN), Non-Service Affecting (NSA)
•Double Failure Default Severity: Major (MJ), Service-Affecting (SA)
•Logical Objects: BITS, OCN
The SSM Failed alarm occurs when the synchronization status messaging received by the ONS 15327 fails. The problem is external to ONS 15327. The ONS 15327 is set up to receive SSM, but the timing source is not delivering valid SSM messages.
Clear the SSM-FAIL Alarm
Step 1 Verify that SSM is enabled on the external timing source.
Step 2 If timing is enabled, use an optical test set to determine that the external timing source is delivering SSM.
For specific procedures to use the test set equipment, consult the manufacturer.
Step 3 If the alarm does not clear, log into the Cisco Technical Support Website at http://www.cisco.com/techsupport for more information or call Cisco Technical Support (1-800-553-2447).
2.7.231 SSM-OFF
•Default Severity: Not Alarmed (NA), Non-Service Affecting (NSA)
•Logical Objects: BITS, OCN
The SSM Off condition applies to references used for timing the node. It occurs when the SSM for the reference has been turned off. The ONS system is set up to receive SSM, but the timing source is not delivering SSM messages.
Clear the SSM-OFF Condition
Step 1 Complete the "Clear the SSM-FAIL Alarm" procedure.
Step 2 If the condition does not clear, log into the Cisco Technical Support Website at http://www.cisco.com/techsupport for more information or call Cisco Technical Support (1-800-553-2447).
2.7.232 SSM-PRS
•Default Severity: Not Alarmed (NA), Non-Service Affecting (NSA)
•Logical Objects: BITS, NE-SREF, OCN
The SSM Primary Reference Source (PRS) Traceable condition occurs when the SSM transmission level is changed to Stratum 1 Traceable.
Note SSM-PRS is an informational condition. It does not require troubleshooting.
2.7.233 SSM-RES
•Default Severity: Not Alarmed (NA), Non-Service Affecting (NSA)
•Logical Objects: BITS, NE-SREF, OCN
The SSM Reserved (RES) For Network Synchronization Use condition occurs when the synchronization message quality level is changed to RES.
Note SSM-RES is an informational condition. It does not require troubleshooting.
2.7.234 SSM-SMC
•Default Severity: Not Alarmed (NA), Non-Service Affecting (NSA)
•Logical Objects: BITS, NE-SREF, OCN
The SSM SONET Minimum Clock (SMC) Traceable condition occurs when the synchronization message quality level changes to SMC. The login node does not use the clock because the node cannot use any reference beneath its internal level, which is ST3.
Note SSM-SMC is an informational condition. It does not require troubleshooting.
2.7.235 SSM-ST2
•Default Severity: Not Alarmed (NA), Non-Service Affecting (NSA)
•Logical Objects: BITS, NE-SREF, OCN
The SSM Stratum 2 (ST2) Traceable condition occurs when the synchronization message quality level is changed to ST2.
Note SSM-ST2 is an informational condition. It does not require troubleshooting.
2.7.236 SSM-ST3
•Default Severity: Not Alarmed (NA), Non-Service Affecting (NSA)
•Logical Objects: BITS, NE-SREF, OCN
The SSM Stratum 3 (ST3) Traceable condition occurs when the synchronization message quality level is changed to ST3.
Note SSM-ST3 is an informational condition. It does not require troubleshooting.
2.7.237 SSM-ST3E
•Default Severity: Not Alarmed (NA), Non-Service Affecting (NSA)
•Logical Objects: BITS, NE-SREF, OCN
The SSM Stratum 3E (ST3E) Traceable condition indicates that the synchronization message quality level is changed to ST3E from a lower level of synchronization. SSM-ST3E is a Generation 2 SSM and is not used for Generation 1.
Note SSM-ST3E is an informational condition. It does not require troubleshooting.
2.7.238 SSM-ST4
•Default Severity: Not Alarmed (NA), Non-Service Affecting (NSA)
•Logical Objects: BITS, NE-SREF, OCN
The SSM Stratum 4 (ST4) Traceable condition occurs when the synchronization message quality level is lowered to ST4. The message quality is not used because it is below ST3.
Note SSM-ST4 is an informational condition. It does not require troubleshooting.
2.7.239 SSM-STU
•Default Severity: Not Alarmed (NA), Non-Service Affecting (NSA)
•Logical Objects: BITS, NE-SREF, OCN
The SSM Synchronization Traceability Unknown (STU) condition occurs when the reporting node is timed to a reference that does not support SSM, but the ONS 15327 has SSM support enabled. STU can also occur if the timing source is sending out SSM messages but SSM is not enabled on the ONS 15327.
Clear the SSM-STU Condition
Step 1 In node view, click the Provisioning > Timing tabs.
Step 2 If the Sync Messaging Enabled check box for the BITS source is checked, uncheck the box.
Step 3 If the Sync Messaging Enabled check box for the BITS source is not checked, check the box.
Step 4 Click Apply.
Step 5 If the condition does not clear, log into the Cisco Technical Support Website at http://www.cisco.com/techsupport for more information or call Cisco Technical Support (1-800-553-2447).
2.7.240 SSM-TNC
•Default Severity: Not Alarmed (NA), Non-Service Affecting (NSA)
•Logical Objects: BITS, NE-SREF, OCN
The SSM Transit Node Clock (TNC) Traceable condition occurs when the synchronization message quality level is changed to TNC.
Note SSM-TNC is an informational condition. It does not require troubleshooting.
2.7.241 SWMTXMOD
•Default Severity: Critical (CR), Service-Affecting (SA)
•Logical Object: EQPT
The Switching Matrix Module Failure alarm occurs on XTC and traffic cards. If the alarm reports against a traffic card, it occurs when the logic component on the cross-connect card is out of frame (OOF) with the logic component on the reporting traffic card. All traffic on the reporting traffic card is lost.
If the alarm reports against a cross-connect card, it occurs when a logic component internal to the reporting cross-connect card is OOF with a second logic component on the same cross-connect card. One or more traffic cards could lose traffic as a result of the cross-connect frame failure.
In R5.0, the alarm initiates an autonomous switch in 1+1, path protection, and BLSR protection schemes if it is raised on the DS-1 or DS-3 XTC ports. The switching time is greater than 60 milliseconds and typically lasts approximately 500 milliseconds.
Clear the SWMTXMOD Alarm
Step 1 If the card reporting the alarm is the standby XTC card, complete the "Reset a Traffic Card in CTC" procedure for the card. For the LED behavior, see the "Typical ONS 15327 Traffic Card LED Activity During Reset" section.
Step 2 Verify that the reset is complete and error-free and that no new related alarms appear in CTC. A green ACT/SBY LED indicates an active card. An amber ACT/SBY LED indicates a standby card.
Step 3 If the alarm does not clear, complete the "Remove and Reinsert (Reseat) a Card" procedure for the standby XTC card.
Step 4 If the card reporting the alarm is the active XTC card, complete the "Side Switch the Active and Standby XTC Cross-Connect Cards" procedure.
Note After the active XTC card goes into standby mode, the original standby slot becomes active. The former standby card ACT/SBY LED becomes green.
Step 5 If the card reporting the alarm is not the active cross-connect card or if you completed the side switch in Step 4, complete the "Reset a Traffic Card in CTC" procedure for the reporting card. For the LED behavior, see the "Typical ONS 15327 Traffic Card LED Activity During Reset" section.
Step 6 Verify that the reset is complete and error-free and that no new related alarms appear in CTC. A green ACT/SBY LED indicates an active card. An amber ACT/SBY LED indicates a standby card.
Step 7 If the alarm does not clear, complete the "Remove and Reinsert (Reseat) a Card" procedure for the standby cross-connect card.
Step 8 If the card reporting the alarm is a traffic card, complete the "Side Switch the Active and Standby XTC Cross-Connect Cards" procedure.
Step 9 If the alarm does not clear, complete the "Reset a Traffic Card in CTC" procedure for the reporting card. For the LED behavior, see the "Typical ONS 15327 Traffic Card LED Activity During Reset" section.
Step 10 Verify that the reset is complete and error-free and that no new related alarms appear in CTC. A green ACT/SBY LED indicates an active card. An amber ACT/SBY LED indicates a standby card.
Step 11 If the alarm does not clear, complete the "Remove and Reinsert (Reseat) a Card" procedure for the traffic line card.
Step 12 If the alarm does not clear, log into the Cisco Technical Support Website at http://www.cisco.com/techsupport for more information or call Cisco TAC (1-800-553-2447) in order to report a service-affecting problem.
2.7.242 SWTOPRI
•Default Severity: Not Alarmed (NA), Non-Service Affecting (NSA)
•Logical Objects: EXT-SREF, NE-SREF
The Synchronization Switch to Primary Reference condition occurs when the ONS 15327 switches to the primary timing source (reference 1). The ONS 15327 system uses three ranked timing references. The timing references are typically two BITS-level or line-level sources and an internal reference.
Note SWTOPRI is an informational condition. It does not require troubleshooting.
2.7.243 SWTOSEC
•Default Severity: Not Alarmed (NA), Non-Service Affecting (NSA)
•Logical Objects: EXT-SREF, NE-SREF
The Synchronization Switch to Secondary Reference condition occurs when the ONS 15327 has switched to the secondary timing source (reference 2). The ONS 15327 system uses three ranked timing references. The timing references are typically two BITS-level or line-level sources and an internal reference.
Clear the SWTOSEC Condition
Step 1 To clear the condition, clear alarms related to failures of the primary source, such as the "SYNCPRI" alarm on page 2-136.
Step 2 If the condition does not clear, log into the Cisco Technical Support Website at http://www.cisco.com/techsupport for more information or call Cisco Technical Support (1-800-553-2447).
2.7.244 SWTOTHIRD
•Default Severity: Not Alarmed (NA), Non-Service Affecting (NSA)
•Logical Objects: EXT-SREF, NE-SREF
The Synchronization Switch to Third Reference condition occurs when the ONS 15327 has switched to the third timing source (reference 3). The ONS 15327 system uses three ranked timing references. The timing references are typically two BITS-level or line-level sources and an internal reference.
Clear the SWTOTHIRD Condition
Step 1 To clear the condition, clear alarms related to failures of the primary source, such as the "SYNCPRI" alarm on page 2-136 or the "SYNCSEC" alarm on page 2-136.
Step 2 If the condition does not clear, log into the Cisco Technical Support Website at http://www.cisco.com/techsupport for more information or call Cisco Technical Support (1-800-553-2447).
2.7.245 SYNC-FREQ
•Default Severity: Not Alarmed (NA), Non-Service Affecting (NSA)
•Logical Objects: BITS, OCN
The Synchronization Reference Frequency Out Of Bounds condition is reported against any reference that is out of the bounds for valid references. The login node fails the reference and chooses another internal or external reference to use.
Clear the SYNC-FREQ Condition
Step 1 Use an optical test set to verify the timing frequency of the line or BITS timing source and ensure that it falls within the proper frequency. For specific procedures to use the test set equipment, consult the manufacturer.
For BITS, the proper timing frequency range is approximately -15 PPM to 15 PPM. For optical line timing, the proper frequency range is approximately -16 PPM to 16 PPM.
Step 2 If the reference source frequency is not outside of bounds, complete the "Physically Replace a Card" procedure for the XTC.
Note When you replace a card with an identical type of card, you do not need to make any changes to the database.
Note It takes up to 30 minutes for the ONS 15327 XTC to transfer the system software to the newly installed XTC. Software transfer occurs in instances where different software versions exist on the two cards. When the transfer completes, the active XTC reboots and goes into standby mode after approximately three minutes.
Step 3 If the SYNC-FREQ condition continues to report after replacing the XTC card, log into the Cisco Technical Support Website at http://www.cisco.com/techsupport for more information or call Cisco Technical Support (1-800-553-2447).
2.7.246 SYNCPRI
•Default Severity: Major (MJ), Service-Affecting (SA) for EXT-SREF; Minor (MN), Non-Service Affecting (NSA)
•Logical Objects: EXT-SREF, NE-SREF
A Loss of Timing on Primary Reference alarm occurs when the ONS 15327 loses the primary timing source (reference 1). The ONS 15327 system uses three ranking timing references. The timing references are typically two BITS-level or line-level sources and an internal reference. If SYNCPRI occurs, the ONS 15327 should switch to its secondary timing source (reference 2). Switching to the secondary timing source also triggers the "SWTOSEC" alarm on page 2-134.
Clear the SYNCPRI Alarm
Step 1 In node view, click the Provisioning > Timing tabs.
Step 2 Verify the current configuration for the REF-1 of the NE Reference.
Step 3 If the primary timing reference is a BITS input, complete the "Clear the LOS (BITS) Alarm" procedure.
Step 4 If the primary reference clock is an incoming port on the ONS 15327, complete the "Clear the LOS (OCN) Alarm" procedure.
Step 5 If the condition does not clear, log into the Cisco Technical Support Website at http://www.cisco.com/techsupport for more information or call Cisco Technical Support (1-800-553-2447).
2.7.247 SYNCSEC
•Default Severity: Minor (MN), Non-Service Affecting (NSA)
•Logical Objects: EXT-SREF, NE-SREF
A Loss of Timing on Secondary Reference alarm occurs when the ONS 15327 loses the secondary timing source (reference 2). The ONS 15327 system uses three ranked timing references. The timing references are typically two BITS-level or line-level sources and an internal reference. If SYNCSEC occurs, the ONS 15327 should switch to the third timing source (reference 3) to obtain valid timing. Switching to the third timing source also triggers the "SWTOTHIRD" alarm on page 2-135.
Clear the SYNCSEC Alarm
Step 1 In node view, click the Provisioning > Timing tabs.
Step 2 Verify the current configuration of the REF-2 for the NE Reference.
Step 3 If the second reference is a BITS input, complete the "Clear the LOS (BITS) Alarm" procedure.
Step 4 Verify that the BITS clock is operating properly.
Step 5 If the secondary timing source is an incoming port on the ONS 15327, complete the "Clear the LOS (OCN) Alarm" procedure.
Step 6 If the alarm does not clear, log into the Cisco Technical Support Website at http://www.cisco.com/techsupport for more information or call Cisco Technical Support (1-800-553-2447).
2.7.248 SYNCTHIRD
•Default Severity: Minor (MN), Non-Service Affecting (NSA)
•Logical Object: EXT-SREF
A Loss of Timing on Third Reference alarm occurs when the ONS 15327 loses the third timing source (reference 3). The ONS 15327 system uses three ranking timing references. The timing references are typically two BITS-level or line-level sources and an internal reference. If SYNCTHIRD occurs and the ONS 15327 uses an internal reference for source three, the XTC card might have failed. The system often reports either the "FRNGSYNC" condition on page 2-77 or the "HLDOVRSYNC" condition on page 2-81 after a SYNCTHIRD alarm.
Clear the SYNCTHIRD Alarm
Step 1 In node view, click the Provisioning > Timing tabs.
Step 2 Verify that the current configuration of the REF-3 for the NE Reference. For more information about references, refer to the "Security and Timing" chapter in the Cisco ONS 15327 Reference Manual.
Step 3 If the third timing source is a BITS input, complete the "Clear the LOS (BITS) Alarm" procedure.
Step 4 If the third timing source is an incoming port on the ONS 15327, complete the "Clear the LOS (OCN) Alarm" procedure.
Step 5 If the third timing source uses the internal ONS system timing, complete the "Reset an Active XTC and Activate the Standby Card" procedure.
Wait ten minutes to verify that the card you reset completely reboots and becomes the standby card.
Step 6 If the reset card has not rebooted successfully, or the alarm has not cleared, call Cisco Technical Support (1-800-553-2447). If the Cisco Technical Support technician tells you to reseat the card, complete "Remove and Reinsert (Reseat) the Standby XTC Card" procedure. If the Cisco Technical Support technician tells you to remove the card and reinstall a new one, follow the "Physically Replace a Card" procedure.
Caution Always use the supplied electrostatic discharge wristband when working with a powered ONS 15327. Plug the wristband cable into the ESD jack located between the top high-speed and XTC slots of the shelf assembly.
2.7.249 SYSBOOT
•Default Severity: Major (MJ), Service-Affecting (SA)
•Logical Object: NE
The System Reboot alarm indicates that new software is booting on the XTC card. No action is required. The alarm clears when all cards finish rebooting the new software. The reboot takes up to 30 minutes.
If the alarm does not clear, log into the Cisco Technical Support Website at http://www.cisco.com/techsupport for more information or call Cisco Technical Support (1-800-553-2447) in order to report a service-affecting problem.
Note SYSBOOT is an informational alarm. It only requires troubleshooting if it does not clear.
2.7.250 TIM
•Default Severity: Critical (CR), Service-Affecting (SA)
•Logical Object: OCN
The Section Trace Identifier Mismatch (TIM) alarm occurs when the expected J0 section trace string does not match the received section trace string.
If the condition occurs on a port that has been operating with no alarms, the circuit path has changed or someone entered a new incorrect value into the Current Transmit String field. Follow the procedure below to clear either instance.
TIM occurs on a port that has previously been operating without alarms if someone switches optical fibers that connect the ports. TIM is usually accompanied by other alarms, such as the "LOS (OCN)" alarm on page 2-95 or the "UNEQ-P" alarm on page 2-143. If these alarms accompany TIM, reattach or replace the original cables/fibers to clear the alarms. If a Transmit or Expected String was changed, restore the original string.
Clear the TIM Alarm
Step 1 Log into the circuit source node and click the Circuits tab.
Step 2 Select the circuit reporting the condition, then click Edit.
Step 3 In the Edit Circuit window, check the Show Detailed Map box.
Step 4 On the detailed circuit map, right-click the source circuit port and choose Edit J0 Path Trace (port) from the shortcut menu.
Step 5 Compare the Current Transmit String and the Current Expected String entries in the Edit J0 Path Trace dialog box.
Step 6 If the strings differ, correct the Transmit or Expected strings and click Apply.
Step 7 Click Close.
Step 8 If the alarm does not clear, log into the Cisco Technical Support Website at http://www.cisco.com/techsupport for more information or call Cisco TAC (1-800-553-2447) in order to report a service-affecting problem if necessary.
2.7.251 TIM-MON
The TIM-MON alarm is not used in this platform in this release. It is reserved for future development.
2.7.252 TIM-P
•Default Severity: Critical (CR), Service-Affecting (SA) for STSTERM
•Default Severity: Minor (MN), Non-Service Affecting (NSA) for STSMON
•Logical Object: STSMON
The TIM Path alarm occurs when the expected path trace string does not match the received path trace string. Path Trace Mode must be set to Manual or Auto for the TIM-P alarm to occur.
In manual mode at the Path Trace window, the user types the expected string into the Current Expected String field for the receiving port. The string must match the string typed into the Transmit String field for the sending port. If these fields do not match, the login node raises the TIM-P alarm. In Auto mode on the receiving port, the card sets the expected string to the value of the received string. If the alarm occurs on a port that has been operating with no alarms, the circuit path has changed or someone entered a new incorrect value into the Current Transmit String field. Complete the following procedure to clear either instance.
TIM-P also occurs on a port that has previously been operating without alarms if someone switches or removes the DS-3 cables or optical fibers that connect the ports. TIM-P is usually accompanied by other alarms, such as the "LOS (OCN)" alarm on page 2-95, the "UNEQ-P" alarm on page 2-143, or the "PLM-P" alarm on page 2-111. If these alarms accompany TIM-P, reattach or replace the original cables/fibers to clear the alarms.
Clear the TIM-P Alarm
Step 1 Log into the circuit source node and click the Circuits tab.
Step 2 Select the circuit reporting the condition, then click Edit.
Step 3 In the Edit Circuit window, check the Show Detailed Map box.
Step 4 On the detailed circuit map, right-click the source circuit port and choose Edit J1 Path Trace (port) from the shortcut menu.
Step 5 Compare the Current Transmit String and the Current Expected String entries in the Edit J1 Path Trace dialog box.
Step 6 If the strings differ, correct the Transmit or Expected strings and click Apply.
Step 7 Click Close.
Step 8 If the alarm does not clear, log into the Cisco Technical Support Website at http://www.cisco.com/techsupport for more information or call Cisco Technical Support (1-800-553-2447) in order to report a service-affecting problem if necessary.
2.7.253 TIM-V
•Default Severity: Major (MJ), Service-Affecting (SA)
•Logical Object: VT-TERM
The VT Path Trace Identifier Mismatch alarm is raised on VT terminations when the the J2 path trace is enabled and is mismatched with the expected trace string.
Clear the TIM-V Alarm
Step 1 Complete the "Clear the TIM Alarm" procedure.
Step 2 If the alarm does not clear, log into the Cisco Technical Support Website at http://www.cisco.com/techsupport for more information or call Cisco TAC (1-800-553-2447) to report a service-affecting problem.
2.7.254 TPTFAIL (G1000)
•Default Severity: Major (MJ), Service-Affecting (SA)
•Logical Object: G1000
The Transport (TPT) Layer Failure alarm for the G-Series Ethernet (traffic) cards indicates a break in the end-to-end Ethernet link integrity feature of the G1000-2 cards. TPTFAIL indicates a far-end condition and not a problem with the port reporting TPTFAIL.
The TPTFAIL alarm indicates a problem on either the SONET path or the remote Ethernet port that prevents the complete end-to-end Ethernet path from working. If any SONET path alarms such as the "AIS-P" condition on page 2-15, the "LOP-P" alarm on page 2-91, the "PDI-P" alarm on page 2-109, or the "UNEQ-P" alarm on page 2-143 exist on the SONET path used by the Ethernet port, the affected port causes a TPTFAIL alarm. Also, if the far-end G1000-2 port Ethernet port is administratively disabled or it is reporting the "CARLOSS (G1000)" alarm on page 2-33, the C2 byte in the SONET path overhead indicates the "PDI-P" alarm on page 2-109, which in turn causes a TPTFAIL to be reported against the near-end port.
When a TPTFAIL alarm occurs, the near-end port is automatically disabled (transmit laser turned off). In turn, the laser shutoff can also cause the external Ethernet device attached at the near end to detect a link down and turn off its transmitter. This also causes a CARLOSS alarm to occur on the reporting port. In all cases, the source problem is either in the SONET path being used by the G1000-2 port or the far-end G1000-2 port to which it is mapped.
Clear the TPTFAIL (G1000) Alarm
Step 1 An occurrence of TPTFAIL on a G1000-2 port indicates either a problem with the SONET path that the port is using or with the far-end G1000-2 port that is mapped to the port. Clear any alarms being reported by the OC-N card on the G1000-2 circuit.
Step 2 If no alarms are reported by the OC-N card, or if the "PDI-P" condition on page 2-109 is reported, the problem could be on the far-end G1000-2 port. Clear any alarms, such as CARLOSS, reported against the far-end port or card.
Step 3 If the alarm does not clear, log into the Cisco Technical Support Website at http://www.cisco.com/techsupport for more information or call Cisco Technical Support (1-800-553-2447) in order to report a service-affecting problem.
2.7.255 TRMT
•Default Severity: Major (MJ), Service-Affecting (SA)
•Logical Object: DS1
A Missing Transmitter alarm occurs when there is a transmit failure on the ONS 15327 XTC DS-1 port because of an internal hardware failure. The card must be replaced.
Clear the TRMT Alarm
Step 1 Complete the "Physically Replace a Card" procedure for the reporting DS-1 card.
Note When you replace a card with an identical type of card, you do not need to make any changes to the database.
Step 2 If the alarm does not clear, log into the Cisco Technical Support Website at http://www.cisco.com/techsupport for more information or call Cisco TAC (1-800-553-2447) in order to report a service-affecting problem.
2.7.256 TRMT-MISS
•Default Severity: Major (MJ), Service-Affecting (SA)
•Logical Object: DS1
A Facility Termination Equipment Transmitter Missing alarm occurs when the facility termination equipment detects an incorrect amount of impedance on its backplane connector. Incorrect impedance is detected when a transmit cable is missing on the DS-1 port on the XTC card or the backplane does not match the inserted card. For example, an SMB connector or a BNC connector might be connected to an XTC-14 card instead of a XTC-28-3 card.
Note DS-1s are four-wire circuits and need a positive and negative connection for both transmit and receive.
Clear the TRMT-MISS Alarm
Step 1 Verify that the device attached to the DS-1 port is operational.
Step 2 If the device is operational, verify that the cabling is securely connected.
Step 3 If the cabling is secure, verify that the pinouts are correct.
Step 4 If the pinouts are correct, replace the transmit cable.
Step 5 If the alarm does not clear, log into the Cisco Technical Support Website at http://www.cisco.com/techsupport for more information or call Cisco TAC (1-800-553-2447) in order to report a service-affecting problem.
2.7.257 TX-AIS
•Default Severity: Not Reported (NR), Non-Service Affecting (NSA)
•Logical Objects: DS1, DS3
The (TX) Transmit Direction AIS condition is raised by the ONS 15327 backplane when it receives a far-end DS-1 LOS.
Clear the TX-AIS Condition
Step 1 Determine whether there are alarms on the downstream nodes and equipment, especially the "LOS (OCN)" alarm on page 2-95, or OOS ports.
Step 2 Clear the downstream alarms using the applicable procedures in this chapter.
Step 3 If the condition does not clear, log into the Cisco Technical Support Website at http://www.cisco.com/techsupport for more information or call Cisco TAC (1-800-553-2447).
2.7.258 TX-RAI
•Default Severity: Not Alarmed (NA), Non-Service Affecting (NSA)
•Logical Objects:DS1, DS3
The Transmit Direction RAI condition is transmitted by the backplane when it receives a DS-1 TX-AIS. This alarm is raised only at the transmit side, but RAI is raised at both ends.
Clear the TX-RAI Condition
Step 1 Complete the "Clear the TX-AIS Condition" procedure.
Step 2 If the condition does not clear, log into the Cisco Technical Support Website at http://www.cisco.com/techsupport for more information or call Cisco TAC (1-800-553-2447).
2.7.259 UNEQ-P
•Default Severity: Critical (CR), Service-Affecting (SA)
•Logical Object: STSMON
An SLMF UNEQ Path alarm occurs when the path does not have a valid sender. The UNEQ-P indicator is carried in the C2 signal path byte in the SONET overhead. The source of the problem is the node that is transmitting the signal into the node reporting the UNEQ-P.
The alarm could result from an incomplete circuit or an empty VT tunnel. UNEQ-P occurs in the node that terminates a path.
Note If a newly created circuit has no signal, an UNEQ-P alarm is reported on the OC-N cards and the "AIS-P" condition on page 2-15 is reported on the terminating cards. These alarms clear when the circuit carries a signal.
Caution Deleting a circuit can affect traffic.
Clear the UNEQ-P Alarm
Step 1 In node view, click View > Go to Network View.
Step 2 Right-click the alarm to display the Select Affected Circuits shortcut menu.
Step 3 Click Select Affected Circuits.
Step 4 When the affected circuits appear, look in the Type column for VTT, which indicates a VT tunnel circuit. A VT tunnel with no VTs assigned could be the cause of an UNEQ-P alarm.
Step 5 If the Type column does not contain VTT, there are no VT tunnels connected with the alarm. Go to Step 7.
Step 6 If the Type column does contain VTT, attempt to delete these row(s):
Note The node does not allow you to delete a valid VT tunnel or one with a valid VT circuit inside.
a. Click the VT tunnel circuit row to highlight it. Complete the "Delete a Circuit" procedure.
b. If an error message dialog box appears, the VT tunnel is valid and not the cause of the alarm.
c. Repeat Steps a and b for each column containing VTT.
Step 7 If all ONS 15327 nodes in the ring appear in the CTC network view, determine whether the circuits are complete:
a. Click the Circuits tab.
b. Verify that INCOMPLETE is not listed in the Status column of any circuits.
Step 8 If you find circuits listed as incomplete, use an optical test set to verify that these circuits are not working circuits that continue to pass traffic.
Caution Always use the supplied electrostatic discharge wristband when working with a powered ONS 15327. Plug the wristband cable into the ESD jack located between the top high-speed and XTC slots of the shelf assembly.
For specific procedures to use the test set equipment, consult the manufacturer.
Step 9 If the incomplete circuits are not needed or are not passing traffic, delete the incomplete circuits.
Complete the "Delete a Circuit" procedure.
Step 10 Recreate the circuit with the correct circuit size. Refer to the "Create Circuits and VT Tunnels" in the Cisco ONS 15327 Procedure Guide.
Step 11 Log back in and verify that all circuits terminating in the reporting card are active:
a. Click the Circuits tab.
b. Verify that the Status column lists all circuits as active.
Step 12 If the alarm does not clear, clean the far-end optical fiber according to site practice. If no site practice exists, complete the procedure in the Cisco ONS 15327 Procedure Guide.
Warning Invisible laser radiation could be emitted from the end of the unterminated fiber cable or connector. Do not stare into the beam directly with optical instruments. Viewing the laser output with certain optical instruments (for example, eye loupes, magnifiers, and microscopes) within a distance of 100 mm could pose an eye hazard. Statement 1056
Warning Use of controls, adjustments, or performing procedures other than those specified may result in hazardous radiation exposure. Statement 1057
Step 13 if the alarm does not clear, complete the "Physically Replace a Card" procedure for the OC-N and DS-N ports.
Note When you replace a card with an identical type of card, you do not need to make any changes to the database.
Step 14 If the alarm does not clear, log into the Cisco Technical Support Website at http://www.cisco.com/techsupport for more information or call Cisco Technical Support (1-800-553-2447) in order to report a service-affecting problem.
2.7.260 UNEQ-V
•Default Severity: Major (MJ), Service-Affecting (SA)
•Logical Objects: VT-MON, VT-TERM
An SLMF UNEQ VT alarm indicates that the node is receiving SONET path overhead with Bits 5, 6, and 7 of the V5 overhead byte all set to zeroes. The source of the problem is the node that is transmitting the VT-level signal into the node reporting the UNEQ-V. The problem node is the next node upstream that processes the signal at the VT level. The V in UNEQ-V indicates that the failure has occurred at the VT layer.
Warning Invisible laser radiation could be emitted from the end of the unterminated fiber cable or connector. Do not stare into the beam directly with optical instruments. Viewing the laser output with certain optical instruments (for example, eye loupes, magnifiers, and microscopes) within a distance of 100 mm could pose an eye hazard. Statement 1056
Warning Use of controls, adjustments, or performing procedures other than those specified may result in hazardous radiation exposure. Statement 1057
Clear the UNEQ-V Alarm
Step 1 Complete the "Clear the UNEQ-P Alarm" procedure.
Caution Always use the supplied electrostatic discharge wristband when working with a powered ONS 15327. Plug the wristband cable into the ESD jack located on the between the top high-speed and XTC slots of the shelf assembly.
Step 2 If the alarm does not clear, log into the Cisco Technical Support Website at http://www.cisco.com/techsupport for more information or call Cisco TAC (1-800-553-2447) in order to report a service-affecting problem.
2.7.261 VCG-DEG
•Default Severity: Not Alarmed (NA), Non-Service Affecting (NSA)
•Logical Object: VCG
The VCAT Group Degraded alarm is a VCAT group alarm. (VCATs are groups of independent circuits that are concatenated from different time slots into higher-rate signals.) The alarm occurs when one member circuit carried by the ML-Series Ethernet card is down. This alarm is accompanied by the "OOU-TPT" alarm on page 2-108. It only occurs when a critical alarm, such as LOS, causes a signal loss.
Clear the VCG-DEG Condition
Step 1 Look for and clear any critical alarms that apply to the errored card, such as a LOS alarm.
Step 2 If the condition does not clear, log into the Cisco Technical Support Website at http://www.cisco.com/techsupport for more information or call Cisco TAC (1-800-553-2447).
2.7.262 VCG-DOWN
•Default Severity: Not Alarmed (NA), Non-Service Affecting (NSA)
•Logical Object: VCG
The VCAT Group Down condition is a VCAT group condition. (VCATs are groups of independent circuits that are concatenated from different time slots into higher-rate signals.) The condition occurs when both member circuits carried by the ML-Series Ethernet card are down. This condition occurs in conjunction with another critical alarm, such as the LOS alarm.
Clear the VCG-DOWN Condition
Step 1 Complete the "Clear the VCG-DEG Condition" procedure.
Step 2 If the condition does not clear, log into the Cisco Technical Support Website at http://www.cisco.com/techsupport for more information or call Cisco TAC (1-800-553-2447).
2.7.263 WKSWPR
•Default Severity: Not Alarmed (NA), Non-Service Affecting (NSA)
•Logical Object: OCN
The Working Switched To Protection condition occurs when a line experiences the "LOS (OCN)" alarm on page 2-95.
Clear the WKSWPR Condition
Step 1 Complete the "Clear the LOS (OCN) Alarm" procedure.
Step 2 If the condition does not clear, log into the Cisco Technical Support Website at http://www.cisco.com/techsupport for more information or call Cisco Technical Support (1-800-553-2447).
2.7.264 WTR
•Default Severity: Not Alarmed (NA), Non-Service Affecting (NSA)
•Logical Object: OCN
The Wait To Restore condition occurs when the "WKSWPR" condition on page 2-146 is raised and the wait-to-restore time has not expired, meaning that the active protect path cannot revert to the working path. The condition clears when the timer expires and traffic is switched back to the working path.
Note WTR is an informational condition. It does not require troubleshooting.
2.8 XTC Line Alarms
The XTC-28-3 card provides three choices of line types: ESF, D4, or Unframed. The choice of framing format determines the line alarms that the XTC-28-3 card reports. Table 2-9 lists the line alarms reported under each format.
The choice of framing format does not affect the reporting of STS alarms. Regardless of format, the XTC-14 card reports the same STS alarms as the standard XTC-28-3 card does.
Table 2-9 DS3-12E Line Alarms
Alarm
|
UNFRAMED
|
D4
|
ESF
|
LOS
|
Yes
|
Yes
|
Yes
|
AIS
|
Yes
|
Yes
|
Yes
|
LOF
|
No
|
Yes
|
Yes
|
IDLE
|
No
|
Yes
|
Yes
|
RAI
|
No
|
Yes
|
Yes
|
Terminal Lpbk
|
Yes
|
Yes
|
Yes
|
Facility Lpbk
|
Yes
|
Yes
|
Yes
|
FE Lpbk
|
No
|
No
|
Yes
|
FE Common Equipment Failure
|
No
|
No
|
Yes
|
FE Equipment Failure-SA
|
No
|
No
|
Yes
|
FE LOS
|
No
|
No
|
Yes
|
FE LOF
|
No
|
No
|
Yes
|
FE AIS
|
No
|
No
|
Yes
|
FE IDLE
|
No
|
No
|
Yes
|
FE Equipment Failure-NSA
|
No
|
No
|
Yes
|
2.9 ONS 15327 Traffic Card LED Activity
ONS 15327 card LED behavior patterns are listed in the following sections.
2.9.1 Typical ONS 15327 Traffic Card LED Activity After Insertion
When a traffic card is inserted, the following LED activities occur:
1. The red FAIL LED turns on and remains illuminated for 20 to 30 seconds.
2. The red FAIL LED blinks for 35 to 45 seconds.
3. All LEDs blink once and turn off for 5 to 10 seconds.
4. The ACT or ACT/SBY LED turns on. The SF LED can persist until all card ports connect to their far-end counterparts and a signal is present.
2.9.2 Typical ONS 15327 Traffic Card LED Activity During Reset
While an ONS 15327 card resets, the following LED activities occur:
1. The FAIL LED on the physical card blinks and turns off.
2. The white LED with the letters "LDG" appears on the reset card in CTC.
3. The green ACT LED appears in CTC.
2.9.3 Typical ONS 15327 Cross-Connect LED Activity During Side Switch
While an XTC cross-connect card is switched in CTC from active (ACT) to standby (SBY) or vice versa, the following LED activities occur:
1. The FAIL LED on the physical card blinks and turns off.
2. The standby card yellow SBY LED becomes a green ACT LED, indicating it is now active.
3. The active card green ACT LED becomes a yellow SBY LED, indicating it is now standby.
2.10 Frequently Used Alarm Troubleshooting Procedures
This section gives common procedures that are frequently used when troubleshooting alarms. Most of these procedures are summarized versions of fuller procedures existing elsewhere in the ONS 15327 documentation. They are included in this chapter for the user's convenience. For further information, please refer to the Cisco ONS 15327 Procedure Guide.
2.10.1 Node and Ring Identification, Change, Visibility, and Termination
Identify an ONS 15327 BLSR Ring Name or Node ID Number
Step 1 Log into a node on the network. If you are already logged in, go to Step 2.
Step 2 In node view, click View > Go to Network View.
Step 3 Click the Provisioning > BLSR tabs.
From the Ring Name column, record the ring name, or from the Nodes column, record the Node IDs in the BLSR. The Node IDs are the numbers in parentheses next to the node name.
Note For more information about ring or node traffic switching operations, refer to the Cisco ONS 15327 Procedure Guide.
Change an ONS 15327 BLSR Ring Name
Step 1 Log into a node on the network. If you are already logged in, go to Step 2.
Step 2 In node view, click View > Go to Network View.
Step 3 Click the Provisioning > BLSR tabs.
Step 4 Highlight the ring and click Edit.
Step 5 In the BLSR window, enter the new name in the Ring Name field.
Step 6 Click Apply.
Step 7 Click Yes in the Changing Ring Name dialog box.
Change an ONS 15327 BLSR Node ID Number
Step 1 Log into a node on the network. If you are already logged in, go to Step 2.
Step 2 In node view, click View > Go to Network View.
Step 3 Click the Provisioning > BLSR tabs.
Step 4 Highlight the ring and click Edit.
Step 5 In the BLSR window, right-click the node on the ring map.
Step 6 Select Set Node ID from the shortcut menu.
Step 7 In the Edit Node ID dialog box, enter the new ID. The Node ID is the number in parentheses after the Node Name.
Step 8 Click OK.
Verify ONS 15327 Node Visibility for Other Nodes
Step 1 Log into a node on the network. If you are already logged in, continue with Step 2.
Step 2 In node view, click the Provisioning > BLSR tabs.
Step 3 Highlight a BLSR.
Step 4 Click Ring Map.
Step 5 In the BLSR Ring Map window, verify that each node in the ring appears on the ring map with a node ID and IP address.
Step 6 Click Close.
2.10.2 Protection Switching, Lock Initiation, and Clearing
Initiate a 1+1 Protection Port Force Switch Command
This procedure switches 1+1 protection group traffic from one port in the group to the other using a Force switch.
Caution The Force command overrides normal protective switching mechanisms. Applying this command incorrectly can cause traffic outages.
Caution Traffic is not protected during a Force protection switch.
Note A Force command switches traffic on a working path even if the path has signal degrade (SD) or signal fail (SF) conditions. A force-switch does not switch traffic on a protect path. A Force switch preempts a Manual switch.
Step 1 In node view, click the Maintenance > Protection tabs.
Step 2 In the Protection Groups area, select the protection group with the port you want to switch.
Step 3 In the Selected Groups area, select the port belonging to the card you are replacing. You can carry out this command for the working or protect port. For example, if you need to replace the card with the protect/standby port, click this port.
Step 4 In the Switch Commands area, click Force.
Step 5 Click Yes in the Confirm Force Operation dialog box.
Step 6 If the switch is successful, the group says "Force to working."
Initiate a 1+1 Protection Port Manual Switch Command
This procedure switches 1+1 protection group traffic from one port in the group to the other using a Manual switch.
Note A Manual command switches traffic if the path has an error rate less than the signal degrade. A Manual switch is preempted by a Force switch.
Step 1 In node view, click the Maintenance > Protection tabs.
Step 2 In the Protection Groups area, select the protection group with the port you want to switch.
Step 3 In the Selected Groups area, select the port belonging to the card you are replacing. You can carry out this command for the working or protect port. For example, if you need to replace the card with the protect/standby port, click this port.
Step 4 In the Switch Commands area, click Manual.
Step 5 Click Yes in the Confirm Force Operation dialog box.
Step 6 If the switch is successful, the group says "Force to working."
Clear a 1+1 Protection Port Force or Manual Switch Command
Note If the 1+1 protection group is configured as revertive, clearing a Force switch to protect (or working) moves traffic back to the working port. In revertive operation, the traffic always switches back to working. There is no revert to protect. If ports are not configured as revertive, clearing a Force switch to protect does not move traffic back.
Note If the Force Switch was user-initiated, the reversion occurs immediately when the clear command is issued. The five-minute WTR period is not needed in this case. If the Force was system-initiated, allow the five-minute waiting period (during WTR) before the reversion occurs.
Step 1 In node view, click the Maintenance > Protection tabs.
Step 2 In the Protection Groups area, choose the protection group containing the port you want to clear.
Step 3 In the Selected Group area, choose the port you want to clear.
Step 4 In the Switching Commands area, click Clear.
Step 5 Click Yes in the Confirmation Dialog box.
The Force switch is cleared. Traffic immediately reverts to the working port if the group was configured for revertive switching.
Initiate a Card or Port Lock On Command
Note For 1:1 electrical protection groups, working or protect cards can be placed in the Lock On state. For a 1+1 optical protection group, only the working port can be placed in the Lock On state.
Step 1 In node view, click the Maintenance > Protection tabs.
Step 2 In the Protection Groups list, click the protection group where you want to apply a lock-on.
Step 3 If you determine that the protect card is in standby mode and you want to apply the lock-on to the protect card, make the protect card active if necessary:
a. In the Selected Group list, click the protect card.
b. In the Switch Commands area, click Force.
Step 4 In the Selected Group list, click the active card where you want to lock traffic.
Step 5 In the Inhibit Switching area, click Lock On.
Step 6 Click Yes in the confirmation dialog box.
Initiate a Card or Port Lock Out Command
Note For 1:1 electrical protection groups, working or protect cards can be placed in the Lock Out state. For a 1+1 optical protection group, only the protect port can be placed in the Lock Out state.
Step 1 In node view, click the Maintenance > Protection tabs.
Step 2 In the Protection Groups list, click the protection group that contains the card you want to lock out.
Step 3 In the Selected Group list, click the card you want to lock traffic out of.
Step 4 In the Inhibit Switching area, click Lock Out.
Step 5 Click Yes in the confirmation dialog box.
The lockout has been applied and traffic is switched to the opposite card.
Clear a Card or Port Lock On or Lock Out Command
Step 1 In node view, click the Maintenance > Protection tabs.
Step 2 In the Protection Groups list, click the protection group that contains the card you want to clear.
Step 3 In the Selected Group list, click the card you want to clear.
Step 4 In the Inhibit Switching area, click Unlock.
Step 5 Click Yes in the confirmation dialog box.
The lock-on or lockout is cleared.
Initiate a 1:1 Card Switch Command
Note The Switch command only works on the active card, whether this card is working or protect. It does not work on the standby card.
Step 1 In node view, click the Maintenance > Protection tabs.
Step 2 Click the protection group that contains the card you want to switch.
Step 3 Under Selected Group, click the active card.
Step 4 Next to Switch Commands, click Switch.
The working slot should change to working/active and the protect slot should change to protect/standby.
Initiate a Force Switch for All Circuits on a Path Protection Span
This procedure forces all circuits in a path protection from the working span to the protect. It is used to remove traffic from a card that originates or terminates path protection circuits.
Caution The Force command overrides normal protective switching mechanisms. Applying this command incorrectly can cause traffic outages.
Caution Traffic is not protected during a Force protection switch.
Step 1 Log into a node on the network. If you are already logged in, continue with Step 3.
Step 2 Click View > Go to Network View.
Step 3 Right-click a network span and choose Circuits.
The Circuits on Span dialog box shows the path protection circuits, including circuit names, locations, and a color code showing which circuits are active on the span.
Step 4 Click the Perform UPSR span switching field.
Step 5 Choose FORCE SWITCH AWAY from the drop-down list.
Step 6 Click Apply.
Step 7 In the Confirm UPSR Switch dialog box, click Yes.
Step 8 In the Protection Switch Result dialog box, click OK.
In the Circuits on Span dialog box, the switch state for all circuits is FORCE. Unprotected circuits do not switch.
Initiate a Manual Switch for All Circuits on a Path Protection Span
This procedure manually switches all circuits in a path protection from the working span to the protect. It is used to remove traffic from a card that originates or terminates path protection circuits.
Caution The Manual command does not override normal protective switching mechanisms.
Step 1 Log into a node on the network. If you are already logged in, continue with Step 2.
Step 2 Right-click a network span and choose Circuits.
The Circuits on Span dialog box shows the path protection circuits, including circuit names, locations, and a color code showing which circuits are active on the span.
Step 3 Click the Perform UPSR span switching field.
Step 4 Choose MANUAL from the drop-down list.
Step 5 Click Apply.
Step 6 In the Confirm UPSR Switch dialog box, click Yes.
Step 7 In the Protection Switch Result dialog box, click OK.
In the Circuits on Span dialog box, the switch state for all circuits is MANUAL. Unprotected circuits do not switch.
Initiate a Lock-Out-of-Protect Switch for All Circuits on a Path Protection Span
This procedure prevents all circuits in a path protection working span from switching to the protect span. It is used to keep traffic off cards that originate or terminate path protection circuits.
Caution The Lock Out of Protect command does not override normal protective switching mechanisms.
Step 1 Log into a node on the network. If you are already logged in, continue with Step 2.
Step 2 Right-click a network span and choose Circuits.
The Circuits on Span dialog box shows the path protection circuits, including circuit names, locations, and a color code showing which circuits are active on the span.
Step 3 Click the Perform UPSR span switching field.
Step 4 Choose LOCK OUT OF PROTECT from the drop-down list.
Step 5 Click Apply.
Step 6 In the Confirm UPSR Switch dialog box, click Yes.
Step 7 In the Protection Switch Result dialog box, click OK.
In the Circuits on Span dialog box, the switch state for all circuits is FORCE. Unprotected circuits do not switch.
Clear a Path Protection Span External Switching Command
Note If the ports terminating a span are configured as revertive, clearing a Force switch to protect (or working) moves traffic back to the working port. If ports are not configured as revertive, clearing a Force switch to protect does not move traffic back.
Step 1 Log into a node on the network. If you are already logged in, continue with Step 2.
Step 2 Right-click a network span and choose Circuits.
The Circuits on Span dialog box shows the path protection circuits, including circuit names, locations, and a color code showing which circuits are active on the span.
Step 3 Initiate a Force switch for all circuits on the span:
a. Click the Perform UPSR span switching field.
b. Choose CLEAR from the drop-down list.
c. Click Apply.
d. In the Confirm UPSR Switch dialog box, click Yes.
e. In the Protection Switch Result dialog box, click OK.
In the Circuits on Span dialog box, the switch state for all circuits is CLEAR. Unprotected circuits do not switch.
Initiate a Force Ring Switch on a BLSR
Step 1 Log into a node on the network. If you are already logged in, continue with Step 2.
Step 2 From the View menu, choose Go to Network View.
Step 3 In network view, click the Provisioning > BLSR tabs.
Step 4 Click the row of the BLSR you are switching, then click Edit.
Step 5 Right-click a BLSR node west port and choose Set West Protection Operation.
Step 6 In the Set West Protection Operation dialog box, choose FORCE RING from the drop-down list.
Step 7 Click OK.
Step 8 Click Yes in the two Confirm BLSR Operation dialog boxes that appear.
Initiate a Manual Ring Switch on a BLSR
Step 1 From the View menu, choose Go to Network View.
Step 2 Click the Provisioning > BLSR tabs.
Step 3 Choose the BLSR and click Edit.
Step 4 Right-click the BLSR node channel (port) and choose Set West Protection Operation (if you chose a west channel) or Set East Protection Operation (if you chose an east channel).
Step 5 In the Set West Protection Operation dialog box or the Set East Protection Operation dialog box, choose MANUAL RING from the drop-down list.
Step 6 Click OK.
Step 7 Click Yes in the two Confirm BLSR Operation dialog boxes.
Initiate a Lockout on a BLSR Protect Span
Step 1 From the View menu, choose Go to Network View.
Step 2 Click the Provisioning > BLSR tabs.
Step 3 Choose the BLSR and click Edit.
Step 4 Right-click the BLSR node channel (port) and choose Set West Protection Operation (if you chose a west channel) or Set East Protection Operation (if you chose an east channel).
Step 5 In the Set West Protection Operation dialog box or the Set East Protection Operation dialog box, choose LOCKOUT PROTECT SPAN from the drop-down list.
Step 6 Click OK.
Step 7 Click Yes in the two Confirm BLSR Operation dialog boxes.
Initiate an Exercise Ring Switch on a BLSR
Step 1 Log into a node on the network. If you are already logged in, continue with Step 2.
Step 2 Click View > Go to Network View.
Step 3 Click the Provisioning > BLSR tabs.
Step 4 Click the row of the BLSR you are exercising, then click Edit.
Step 5 Right-click the west port of a node and choose Set West Protection Operation.
Step 6 In the Set West Protection Operation dialog box, choose EXERCISE RING from the drop-down list.
Step 7 Click OK.
Step 8 Click Yes in the Confirm BLSR Operation dialog box.
Clear a BLSR External Switching Command
Step 1 Log into a node on the network. If you are already logged in, continue with Step 2.
Step 2 Click View > Go to Network View.
Step 3 Click the Provisioning > BLSR tabs.
Step 4 Click the BLSR you want to clear.
Step 5 Right-click the west port of the BLSR node where you invoked the switch and choose Set West Protection Operation.
Step 6 In the Set West Protection Operation dialog box, choose CLEAR from the drop-down list.
Step 7 Click OK.
Step 8 Click Yes in the Confirm BLSR Operation dialog box.
2.10.3 CTC Card Resetting and Switching
Reset a Traffic Card in CTC
Step 1 Log into a node on the network. If you are already logged in, continue with Step 2.
Step 2 In node view, position the cursor over the optical or electrical traffic card slot reporting the alarm.
Step 3 Right-click the card. Choose Reset Card from the shortcut menu.
Step 4 Click Yes in the Resetting Card dialog box.
Reset an Active XTC and Activate the Standby Card
Caution Resetting an active XTC card reset can be traffic-affecting.
Note Before you reset the XTC, you should wait at least 60 seconds after the last provisioning change you made to avoid losing any changes to the database.
Step 1 Log into a node on the network. If you are already logged in, continue with Step 2.
Step 2 Identify the active XTC card:
If you are looking at the physical ONS 15327 shelf, the ACT/SBY LED of the active card is green. The ACT/STBLY LED of the standby card is amber.
Step 3 Right-click the active XTC in CTC.
Step 4 Choose Reset Card from the shortcut menu.
Step 5 Click Yes in the Confirmation Dialog box.
The card resets, the FAIL LED blinks on the physical card, and connection to the node is lost. CTC switches to network view.
Step 6 Verify that the reset is complete and error-free and that no new related alarms appear in CTC. For LED appearance, see the "ONS 15327 Traffic Card LED Activity" section.
Double-click the node and ensure that the reset XTC is in standby mode and that the other XTC is active.
•If you are looking at the physical ONS 15327 shelf, the ACT/SBY LED of the active card is green. The ACT/STBLY LED of the standby card is amber.
•No new alarms appear in the Alarms window in CTC.
Side Switch the Active and Standby XTC Cross-Connect Cards
Caution The cross-connect card side switch is traffic-affecting.
Step 1 Log into a node on the network. If you are already logged in, continue with Step 2.
Step 2 Display node view.
Step 3 Determine the active or standby XTC cross-connect card.
The ACT/SBY LED of the active card is green. The ACT/SBY LED of the standby card is amber.
Note You can also position the cursor over the card graphic to display a popup identifying the card as active or standby.
Step 4 In node view, click the Maintenance > Cross-Connect > Cards tabs.
Step 5 Click Switch.
Step 6 Click Yes in the Confirm Switch dialog box. See the "Typical ONS 15327 Cross-Connect LED Activity During Side Switch" section for LED information.
2.10.4 Physical Card Reseating, Resetting, and Replacement
Remove and Reinsert (Reseat) the Standby XTC Card
Caution Do not perform this action without the supervision and direction of Cisco Technical Support (1-800-553-2447).
Caution The XTC reseat might be traffic-affecting.
Note Before you reset the XTC card, you should wait at least 60 seconds after the last provisioning change you made to avoid losing any changes to the database.
Note When a standby XTC card is removed and reinserted (reseated), all three fan lights might momentarily illuminate, indicating that the fan XTCs have also reset.
Step 1 Log into a node on the network. If you are already logged in, continue with Step 2.
Ensure that the XTC you want to reseat is in standby mode. A standby card has an amber ACT/SBY (active/standby) LED illuminated.
Step 2 When the XTC is in standby mode, unlatch both the top and bottom ejectors on the XTC.
Step 3 Physically pull the card at least partly out of the slot until the lighted LEDs turn off.
Step 4 Wait 30 seconds. Reinsert the card and close the ejectors.
Note The XTC takes several minutes to reboot and displays the amber standby LED after rebooting. Refer to the Cisco ONS 15327 Procedure Guide for more information about LED behavior during card rebooting.
Remove and Reinsert (Reseat) a Card
Step 1 Open the card ejectors.
Step 2 Slide the card halfway out of the slot along the guide rails.
Step 3 Slide the card all the way back into the slot along the guide rails.
Step 4 Close the ejectors.
Physically Replace a Card
Step 1 Open the card ejectors.
Step 2 Slide the card out of the slot.
Step 3 Open the ejectors on the replacement card.
Step 4 Slide the replacement card into the slot along the guide rails.
Step 5 Close the ejectors.
2.10.5 Generic Signal and Circuit Procedures
Verify the Signal BER Threshold Level
Step 1 Log into a node on the network. If you are already logged in, continue with Step 2.
Step 2 In node view, double-click the card reporting the alarm to display the card view.
Step 3 Click the Provisioning > Line tabs.
Step 4 Under the SD BER (or SF BER) column on the Provisioning window, verify that the cell entry is consistent with the originally provisioned threshold. The default setting is 1E-7.
Step 5 If the entry is consistent with the original provisioning, go back to your original procedure.
Step 6 If the entry is not consistent with what the system was originally provisioned for, click the cell to display the range of choices and click the original entry.
Step 7 Click Apply.
Delete a Circuit
Step 1 Log into a node on the network. If you are already logged in, continue with Step 2.
Step 2 In node view, click the Circuits tab.
Step 3 Click the circuit row to highlight it and click Delete.
Step 4 Click Yes in the Delete Circuits dialog box.
Verify or Create Node SDCC Terminations
Note Portions of this procedure are different for ONS 15327 MSTP nodes.
Step 1 Log into a node on the network. If you are already logged in, continue with Step 2.
Step 2 In node view, click the Provisioning > Comm Channels > SDCC tab.
Step 3 View the Port column entries to see where terminations are present for a node. If terminations are missing, proceed to Step 4.
Step 4 If necessary, create a DCC termination:
a. Click Create.
b. In the Create SDCC Terminations dialog box, click the ports where you want to create the DCC termination. To select more than one port, press the Shift key.
c. In the port state area, click the Set to IS radio button.
d. Verify that the Disable OSPF on Link check box is unchecked.
e. Click OK.
Clear an OC-N Card Facility or Terminal Loopback Circuit
Step 1 Log into a node on the network. If you are already logged in, continue with Step 2.
Step 2 Double-click the reporting card in CTC to display the card view.
Step 3 Click the Maintenance > Loopback > Port tabs.
Step 4 In the Loopback Type column, determine whether any port row shows a state other than None.
Step 5 If a row contains another state besides None, click in the column cell to display the drop-down list and select None.
Step 6 In the Admin State column, determine whether any port row shows a state other than IS.
Step 7 If a row shows a state other than IS, click in the column cell to display the drop-down list and select IS.
Step 8 Click Apply.
Clear an OC-N Card XC Loopback Circuit
Step 1 Log into a node on the network. If you are already logged in, continue with Step 2.
Step 2 Double-click the reporting card in CTC to display the card view.
Step 3 Click the Maintenance > Loopback > SONET STS tabs.
Step 4 Click Apply.
Clear an XTC DS-1 or DS-3 Loopback Circuit
Step 1 Log into a node on the network. If you are already logged in, continue with Step 2.
Step 2 Double-click the reporting card in CTC to display the card view.
Step 3 Click the Maintenance > DS3 > Loopback tab or the Maintenance > DS1 > Loopback tab.
Step 4 In the Loopback Type column, determine whether any port row shows a state other than None.
Step 5 If a row contains another state besides None, click in the column cell to display the drop-down list and select None.
Step 6 In the Admin State column, determine whether any port row shows a state other than IS.
Step 7 If a row shows a state other than IS, click in the column cell to display the drop-down list and select IS.
Step 8 Click Apply.
Clear a G1000 Card Loopback
Step 1 Log into a node on the network. If you are already logged in, continue with Step 2.
Step 2 Double-click the reporting card in CTC to display the card view.
Step 3 Click the Maintenance > Loopback tabs.
Step 4 In the Loopback Type column, determine whether any port row shows a state other than None.
Step 5 If a row contains another state besides None, click in the column cell to display the drop-down list and select None.
Step 6 In the Admin State column, determine whether any port row shows a state other than IS.
Step 7 If a row shows a state other than IS, click in the column cell to display the drop-down list and select IS.
Step 8 Click Apply.
Clear an Ethernet Card Loopback Circuit
This procedure applies to CE_100T-8, cards.
Step 1 Log into a node on the network. If you are already logged in, continue with Step 2.
Step 2 Double-click the reporting card in CTC to display the card view.
Step 3 Click the Maintenance > Loopback tabs.
Step 4 In the Loopback Type column, determine whether any port row shows a state other than None.
Step 5 If a row contains another state besides None, click in the column cell to display the drop-down list and select None.
Step 6 In the Admin State column, determine whether any port row shows a state other than IS, for example, OOS,MT.
Step 7 If a row shows a state other than IS, click in the column cell to display the drop-down list and select IS.
Step 8 Click Apply.
2.10.6 Air Filter and Fan Procedures
Inspect, Clean, and Replace the Reusable Air Filter
You need a vacuum cleaner or detergent and water faucet, a spare filter, and a pinned hex key.
Warning Do not reach into a vacant slot or chassis while you install or remove a module or a fan. Exposed circuitry could constitute an energy hazard. Statement 206
Note Although the filter works if it is installed with either side facing up, Cisco recommends that you install it with the metal bracing facing up to preserve the surface of the filter.
Step 1 Verify that you are replacing a reusable air filter. The reusable filter is made of a gray, open-cell, polyurethane foam that is specially coated to provide fire and fungi resistance. NEBS 3E and later versions of the ONS 15327 use a reusable air filter.
Step 2 If the air filter is installed in the external filter brackets, slide the filter out of the brackets while being careful not to dislodge any dust that might have collected on the filter. If the filter is installed beneath the fan tray and not in the external filter brackets:
a. Open the front door of the shelf assembly. If it is already open or if the shelf assembly does not have a front door, continue with Step 3.
•Open the front door lock.
•Press the door button to release the latch.
•Swing the door open.
b. Remove the front door (optional):
•Detach the ground strap from either the door or the chassis by removing one of the Kepnuts.
•Place the Kepnut back on the stud after the ground strap is removed to avoid misplacement.
•Secure the dangling end of the ground strap to the door or chassis with tape.
Step 3 Push the outer side of the handles on the fan-tray assembly to expose the handles.
Step 4 Pull the handles and slide the fan-tray assembly one inch (25.4 mm) out of the shelf assembly and wait until the fans stop.
Step 5 When the fans have stopped, pull the fan-tray assembly completely out of the shelf assembly.
Step 6 Gently remove the air filter from the shelf assembly. Be careful not to dislodge any dust that might have collected on the filter.
Step 7 Visually inspect the air filter material for dirt and dust.
Step 8 If the reusable air filter has a concentration of dirt and dust, either vacuum or wash the air filter. Prior to washing the air filter, replace the dirty air filter with a clean air filter and also reinsert the fan-tray assembly. Wash the dirty air filter under a faucet with a light detergent.
Spare ONS 15327 filters should be kept in stock for this purpose.
Note Cleaning should take place outside the operating environment to avoid releasing dirt and dust near the equipment.
Step 9 If you washed the filter, allow it to completely air dry for at least eight hours.
Caution Do not put a damp filter back in the ONS 15327.
Step 10 If the air filter should be installed in the external filter brackets, slide the air filter all the way to the back of the brackets to complete the procedure.
Step 11 If the filter should be installed beneath the fan-tray assembly, remove the fan-tray assembly and slide the air filter into the recessed compartment at the bottom of the shelf assembly. Put the front edge of the air filter flush against the front edge of the recessed compartment. Push the fan tray back into the shelf assembly.
Caution If the fan tray does not slide all the way to the back of the shelf assembly, pull the fan tray out and readjust the position of the reusable filter until the fan tray fits correctly.
Note On a powered-up ONS 15327, the fans start immediately after the fan-tray assembly is correctly inserted.
Step 12 To verify that the tray is plugged into the backplane, ensure that the LCD on the front of the fan-tray assembly is activated and displays node information.
Step 13 Rotate the retractable handles back into their compartments.
Step 14 Replace the door and reattach the ground strap.
Remove and Reinsert a Fan-Tray Assembly
Step 1 Use the retractable handles embedded in the front of the fan-tray assembly to pull it forward several inches.
Step 2 Push the fan-tray assembly firmly back into the ONS 15327.
Step 3 Close the retractable handles.
Replace the Fan-Tray Assembly
Caution Do not force a fan-tray assembly into place. Doing so can damage the connectors on the fan tray and/or the connectors on the backplane.
Note To replace the fan-tray assembly (FTA), it is not necessary to move any of the cable management facilities.
Step 1 Open the front door of the shelf assembly. If the shelf assembly does not have a front door, continue with Step 3.
a. Open the front door lock.
b. Press the door button to release the latch.
c. Swing the door open.
Step 2 Remove the front door (optional):
a. Detach the ground strap from either the door or the chassis by removing one of the Kepnuts.
b. Place the Kepnut back on the stud after the ground strap is removed to avoid misplacement.
c. Secure the dangling end of the ground strap to the door or chassis with tape.
Step 3 Push the outer side of the handles on the fan-tray assembly to expose the handles.
Step 4 Fold out the retractable handles at the outside edges of the fan tray.
Step 5 Pull the handles and slide the fan-tray assembly one inch (25.4 mm) out of the shelf assembly and wait until the fans stop.
Step 6 When the fans have stopped, pull the fan-tray assembly completely out of the shelf assembly.
Step 7 If you are replacing the fan-tray air filter and it is installed beneath the fan-tray assembly, slide the existing air filter out of the shelf assembly and replace it before replacing the fan-tray assembly.
Step 8 If you are replacing the fan-tray air filter and it is installed in the external bottom bracket, you can slide the existing air filter out of the bracket and replace it at anytime. For more information on the fan-tray air filter, see the "Inspect, Clean, and Replace the Reusable Air Filter" section.
Step 9 Slide the new fan tray into the shelf assembly until the electrical plug at the rear of the tray plugs into the corresponding receptacle on the backplane.
Step 10 To verify that the tray has plugged into the backplane, check that the LCD on the front of the fan tray is activated.
Step 11 If you replace the door, be sure to reattach the ground strap.
2.10.7 Chassis Replacement Procedure
Caution This procedure is service-affecting and should be performed during a maintenance window. All traffic dropped at the NE is affected for the duration of this procedure. It is highly recommended that you reroute traffic to other facilities using the procedures in the
"Protection Switching, Lock Initiation, and Clearing" section.
Step 1 Unpack the new chassis:
a. When you receive the ONS 15327 system equipment at the installation site, open the top of the box. The Cisco Systems logo designates the top of the box.
b. Remove the foam inserts from the box. The box contains the ONS 15327 shelf (wrapped in plastic) and a smaller box containing items needed for installation.
c. Remove the shelf by grasping both sides and slowly lifting it out of the box.
Step 2 Inspect the chassis for any bent or broken pins and ensure that the frame is not bent. (If either of these defects is present, contact TAC to create an RMA.)
Step 3 Label all external connections to the NE according to local site practice so they can be reconnected in the same way.
Step 4 Backup the database and log all pertinent information. For instructions, refer to the "Maintain the Node" chapter in the Cisco ONS 15327 Procedure Guide.
Caution Document the current NE MAC listed on the Provisioning >Network >General tab. The MAC address is associated with the chassis and changes when the chassis is replaced. If you do not record the address, circuit repair can be difficult after finishing the hardware replacement.
Step 5 Click the Alarms tab and click Synchronize to view any newly raised alarms relating to this procedure. Resolve them as needed according to the procedures in this chapter.
Step 6 Click the Conditions tab and click Retrieve to view any newly listed conditions relating to this procedure. Resolve them, if necessary, according to the procedures in this chapter.
Step 7 Force traffic away from the NE by the following methods:
a. If the NE is part of a BLSR, complete the "Initiate a Force Ring Switch on a BLSR" procedure for the neighboring nodes. For example, on the node connected to the East span of the defective chassis, force traffic away from the West span. On the node connected to the West Span of the defective chassis, force traffic away from the East Span.
b. If the NE is part of a path protection, complete the "Initiate a Force Switch for All Circuits on a Path Protection Span" procedure on all adjacent nodes for the defective chassis.
Step 8 Power down the NE. For instructions to do this, refer to the Cisco ONS 15327 Procedure Guide. You must remove the power feed to the shelf.
Step 9 Remove the existing chassis from the rack by completing the following steps:
a. Disconnect all external connections.
b. Remove all cards from chassis, taking care not to damage any connective interfaces.
c. Remove the chassis from the rack.
Step 10 Install the new chassis. To do this, refer to the Cisco ONS 15327 Procedure Guide for specific instructions that may be applicable to your site.
Step 11 Connect the PC to the node. To do this, refer to the Cisco ONS 15327 Procedure Guide for specific instructions that may be applicable to your site.
Step 12 Log into the node.
Step 13 If any CTC sessions were running on this network through other NEs, close and relaunch them.
Step 14 Complete Step 5 for any new alarms.
Step 15 Complete Step 6 for any new conditions.
Step 16 Release any the force switch away using the following steps:
a. If you completed a force ring switch for a BLSR, complete the "Clear a BLSR External Switching Command" procedure.
b. If you completed a force span away switch for a path protection, complete the "Clear a Path Protection Span External Switching Command" procedure.
Step 17 Repair the circuits that have been broken by completing the following steps:
a. Verify that all NEs are visible by completing the "Verify ONS 15327 Node Visibility for Other Nodes" procedure.
b. Click View > Go to Network View.
c. Click the Circuits tab and view the Status column. All circuits terminating at this node should show INCOMPLETE.
d. Click the Tools > Circuits > Repair Circuits and follow the prompts. To complete the repair process you need the documented previous MAC address.
e. After finishing the circuit repair, ensure that all circuits in the tab show an ACTIVE status.
Note If an Ethernet circuit does not reach ACTIVE status after the repair process, delete and rebuild it. For detailed instructions to do this, refer to the Cisco ONS 15327 Procedure Guide.
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