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User Guide for Cisco Media Gateway Controller Node Manager, Version 2.4(1)
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Preface
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Overview
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Configuring Network Devices for Management
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Getting Started with Cisco MGC Node Manager
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Setting Up Cisco MGC Node Manager Security
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Deploying Your Network in Cisco MGC Node Manager
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Managing Faults with Cisco MGC Node Manager
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Managing the Performance of Cisco MGC Node Manager Devices
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Other Network Management Tasks
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Cisco MGC Node Manager System Administration
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Appendix A. Alarm Message Reference
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Appendix B. Performance Measurements Reference
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Appendix C. Troubleshooting Cisco MGC Node Manager
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Table Of Contents
Cisco MGC Node Manager Installation Guide
Cisco MGC Node Manager Release Notes
Provisioning Tool Documentation
Cisco Element Manager Framework Documentation
Billing and Measurements Server Documentation
H.323 Signaling Interface Server
Cisco SS7 Interconnect for Voice Gateways Solution Documentation
Obtaining Technical Assistance
Preface
Document Objectives
This user guide provides the information you need to install, configure, and use the Cisco Media Gateway Controller Node Manager (Cisco MGC Node Manager). It also contains reference information that might be needed by administrators, service technicians, and users.
Note
The Cisco MGC Node Manager was previously known as Cisco MNM. The Cisco MGC Node Manager Provisioning Tool (MNM-PT) was previously known as the Voice Services Provisioning Tool (VSPT).
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Audience
This document is designed for:
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Scope
This document describes Cisco MGC Node Manager in the context of the Cisco Element Management Framework (Cisco EMF).
Cisco MGC Node Manager enhances some capabilities of Cisco EMF. Your product ships with Cisco MGC Node Manager and Cisco EMF documentation; you need to be familiar with both in order to be proficient with Cisco MGC Node Manager.
Document Organization
This document contains the following chapters:
Documentation Suite
Consult the following related documentation for additional information about the Cisco MGC software.
Cisco MGC Node Manager Installation Guide
Installation of the Cisco MGC Node Manager and its Provisioning Tool is covered in the separate Cisco MGC Node Manager and Provisioning Tool Installation Guide at:
http://www.cisco.com/univercd/cc/td/doc/product/access/sc/rel9/emins/index.htm
Cisco MGC Node Manager Release Notes
Release Notes for Cisco Media Gateway Controller Node Manager Version 2.4 (includes release information through this version):
http://www.cisco.com/univercd/cc/td/doc/product/access/sc/rel9/relnote/cmnm24rn.htm
Provisioning Tool Documentation
The Cisco MGC Node Manager Provisoining Tool (MNM-PT) provides an integrated provisioning graphical user interface for the Cisco PGW 2200 Softswitch, the Cisco Billing and Measurement Server (BAMS), and the Cisco MGX 8850 and its Voice Interworking Service Module (VISM) Release 3.1, enabling the effective deployment of comprehensive and flexible voice services. MNM-PT may be installed on the Cisco PGW 2200 platform, on the Cisco MGC Node Manager platform, or stand-alone.
The following documentation is available for MNM-PT:
Installation is covered in the separate Cisco MGC Node Manager and Provisioning Tool Installation Guide at:
http://www.cisco.com/univercd/cc/td/doc/product/access/sc/rel9/emins/index.htm
Getting started with the Provisioning Tool is covered in the Cisco MGC Node Manager Provisioning Tool User's Guide Version 2.4(1) at:
http://www.cisco.com/univercd/cc/td/doc/product/access/sc/rel9/vsp241/index.htm
Cisco MGC Node Manager Provisioning Tool Release Notes Version 2.4:
http://www.cisco.com/univercd/cc/td/doc/product/access/sc/rel9/relnote/vspt24rn.htm
Unlike Cisco MGC Node Manager, where the latest version is backward-compatible with earlier Cisco MGC software versions, each MNM-PT version is designed to work with a specific version of Cisco MGC software. For a chart of version compatibility, refer to the Installation Guide.
Cisco MGC Documentation
The following documentation available for the Cisco MGC Release 9 is on the CD that ships with your software and at http://www.cisco.com/univercd/cc/td/doc/product/access/sc/rel9/index.htm:
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If you are using Cisco MGC Release 7, you can find documentation at http://www.cisco.com/univercd/cc/td/doc/product/access/sc/rel7/index.htm.
Cisco Element Manager Framework Documentation
Consult the following related documentation for additional information about the Cisco Element Manager Framework (Cisco EMF):
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Billing and Measurements Server Documentation
Consult the following related documentation for additional information about the Billing and Measurements Server (BAMS):
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http://www.cisco.com/univercd/cc/td/doc/product/access/sc/rel9/bams313/index.htmH.323 Signaling Interface Server
Consult the following related documentation for information about the H.323 Signaling Interface (HSI) Server:
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Cisco SS7 Interconnect for Voice Gateways Solution Documentation
Consult the following related documentation for information about the Cisco SS7 Interconnect for Voice Gateways solution:
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Document Conventions
Command descriptions use the following conventions:
Screen examples use the following conventions:
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Timesaver
Tip
Caution
Obtaining Documentation
The following sections explain how to obtain documentation from Cisco Systems.
World Wide Web
You can access the most current Cisco documentation on the World Wide Web at the following URL:
Translated documentation is available at the following URL:
http://www.cisco.com/public/countries_languages.shtml
Documentation CD-ROM
Cisco documentation and additional literature are available in a Cisco Documentation CD-ROM package, which is shipped with your product. The Documentation CD-ROM is updated monthly and may be more current than printed documentation. The CD-ROM package is available as a single unit or through an annual subscription.
Ordering Documentation
Cisco documentation is available in the following ways:
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http://www.cisco.com/public/ordsum.html
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http://www.cisco.com/go/subscription
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Documentation Feedback
If you are reading Cisco product documentation on Cisco.com, you can submit technical comments electronically. Click Leave Feedback at the bottom of the Cisco Documentation home page. After you complete the form, print it out and fax it to Cisco at 408 527-0730.
You can e-mail your comments to bug-doc@cisco.com.
To submit your comments by mail, use the response card behind the front cover of your document, or write to the following address:
Cisco Systems
Attn: Document Resource Connection
170 West Tasman Drive
San Jose, CA 95134-9883We appreciate your comments.
Obtaining Technical Assistance
Cisco provides Cisco.com as a starting point for all technical assistance. Customers and partners can obtain documentation, troubleshooting tips, and sample configurations from online tools by using the Cisco Technical Assistance Center (TAC) Web Site. Cisco.com registered users have complete access to the technical support resources on the Cisco TAC Web Site.
Cisco.com
Cisco.com is the foundation of a suite of interactive, networked services that provides immediate, open access to Cisco information, networking solutions, services, programs, and resources at any time, from anywhere in the world.
Cisco.com is a highly integrated Internet application and a powerful, easy-to-use tool that provides a broad range of features and services to help you to
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You can self-register on Cisco.com to obtain customized information and service. To access Cisco.com, go to the following URL:
Technical Assistance Center
The Cisco TAC is available to all customers who need technical assistance with a Cisco product, technology, or solution. Two types of support are available through the Cisco TAC: the Cisco TAC Web Site and the Cisco TAC Escalation Center.
Inquiries to Cisco TAC are categorized according to the urgency of the issue:
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Which Cisco TAC resource you choose is based on the priority of the problem and the conditions of service contracts, when applicable.
Cisco TAC Web Site
The Cisco TAC Web Site allows you to resolve P3 and P4 issues yourself, saving both cost and time. The site provides around-the-clock access to online tools, knowledge bases, and software. To access the Cisco TAC Web Site, go to the following URL:
All customers, partners, and resellers who have a valid Cisco services contract have complete access to the technical support resources on the Cisco TAC Web Site. The Cisco TAC Web Site requires a Cisco.com login ID and password. If you have a valid service contract but do not have a login ID or password, go to the following URL to register:
http://tools.cisco.com/RPF/register/register.do
If you cannot resolve your technical issues by using the Cisco TAC Web Site, and you are a Cisco.com registered user, you can open a case online by using the TAC Case Open tool at the following URL:
http://www.cisco.com/tac/caseopen
If you have Internet access, it is recommended that you open P3 and P4 cases through the Cisco TAC Web Site.
Cisco TAC Escalation Center
The Cisco TAC Escalation Center addresses issues that are classified as priority level 1 or priority level 2; these classifications are assigned when severe network degradation significantly impacts business operations. When you contact the TAC Escalation Center with a P1 or P2 problem, a Cisco TAC engineer will automatically open a case.
To obtain a directory of toll-free Cisco TAC telephone numbers for your country, go to the following URL:
http://www.cisco.com/warp/public/687/Directory/DirTAC.shtml
Before calling, please check with your network operations center to determine the level of Cisco support services to which your company is entitled; for example, SMARTnet, SMARTnet Onsite, or Network Supported Accounts (NSA). In addition, please have available your service agreement number and your product serial number.
