User Guide for CiscoWorks QoS Policy Manager 3.2.3
Index

Table Of Contents

Numerics - A - B - C - D - E - F - G - H - I - J - L - M - N - O - P - Q - R - S - T - U - V - W -

Index

Numerics

1P2Q2T (1 priority 2 queues 2 thresholds) 70

ASIC group implications 457

CLI command reference for Catalyst 6000 662

CLI command reference for Catalyst with Supervisor IOS 669

1P2Q2T/2Q2T Mapping dialog box (QoS Properties wizard) 464

1P2Q2T/2Q2T page (QoS Properties wizard) 463

2Q1T (2 queues 1 threshold) 70

CLI command reference for Catalyst 2980, 4000 662

2Q2T (2 queues 2 thresholds) 69

ASIC group implications 457

CLI command reference for Catalyst 6000 662

CLI command reference for Catalyst with Supervisor IOS 669

4Q1T (4 queues 1 threshold) 70

CLI command reference for Catalyst with Supervisor IOS 671

4Q1T (4 queues 1 threshold) Shape 71

CLI command reference for Catalyst with Supervisor IOS 670

4Q1T Shape DSCP Mappings dialog box (QoS Properties wizard) 467

4Q1T Shape DSCP Mappings page (QoS Properties wizard) 466

4Q2T (4 queues 2 thresholds) 71

CLI command reference for Catalyst with Supervisor IOS 670

4Q2T CoS Mappings page (QoS Properties wizard) 464

4Q2T DSCP Mappings dialog box (QoS Properties wizard) 466

4Q2T DSCP Mappings page (QoS Properties wizard) 465

A

access control policies 77

CLI command reference 660

enabling 344

See also policies 190

ACL ranges for QPM policies 346

ACS (Access Control Server)

device groups (definition) 48

device groups, working with 130

interaction with QPM 48

synchronizing user permissions 132

user permissions for QPM 95

ACS integration 135

actions, See policy actions 197

active device group, setting 132

See also device groups 132

Active Jobs page 570

viewing the deployment status 236

Add Assignment dialog box 442

administration features 293

Admin tab UI reference 629

See also Audit option (Admin tab UI reference) 635

See also Backup/Retrieve Backup option (Admin tab UI reference) 629

See also Import Policy Groups option (Admin tab UI reference) 640

See also SNMP option (Admin tab UI reference) 643

See also User Permission Report option (Admin tab UI reference) 644

aggregate policing, See policing 57

aliases 204

defining application 205

defining IP 204

deleting 207

modifying 206

working with 204

analysis, See QoS analysis 271

Application Alias dialog box 409

application aliases 205

defining in policy filter 196

deleting 207

filtering by 195

modifying 206

Application dialog box 488

applications

defining aliases for 205

filtering by 195

Applications Aliases page 408

ASIC group, implications for 1P2Q2T/2Q2T queuing 457

Assigned Network Elements page 440

Assignment Conflicts Report 619

Assignment Conflicts Reports page 618

assignments, See network element assignments 179

Assignment Summary page (IP Telephony wizard) 515

ATM

configuring QoS for ATM to Frame Relay 164

configuring QoS for AVVID 163

Attached Policy Groups page 412

audience for this document xxv

Audit Calendar dialog box 640

audit logs 302

deleting 304

viewing 303

Audit option (Admin tab UI reference) 635

Audit Calendar dialog box 640

Audit Trail Deployment Group Actions page 637

Audit Trail General Logs page 639

Audit Trail Library Components page 638

Audit Trail Policy Groups/Policies page 635

Audit Trail Deployment Group Actions page 637

Audit Trail General Logs page 639

Audit Trail Library Components page 638

Audit Trail Policy Groups/Policies page 635

auxiliary VLAN, configuring for IP telephony 153

B

backing up QPM data 293

Backup/Retrieve Backup option (Admin tab UI reference) 629

Create Backup page 630

Retrieved Backup History page 634

Retrieve Full Backup page 631

Retrieve Incremental Backup page 632

Scheduled Backups page 634

backups, of QPM database 293

deleting full 300

deleting incremental 301

deleting scheduled 302

full (definition) 294

incremental (definition) 294

making 295

retrieving, See also retrieving QPM backups 297

scheduling 295

troubleshooting problems 333

viewing history of 296

viewing history of retrieved 300

viewing scheduled 302

backup schedules 295

creating 295

deleting 302

backup showRun configuration commands 233

CLI Preview job 251

Job Details report 244

verification job 256

viewing prior to deployment 233

baseline QoS analysis, performing 275

See also QoS analysis 275

baseline traffic profile, See also QoS analysis 41

Bc (committed burst) 58

Be (excess burst size) 57

BECN (backwards explicit congestion notification) 58

blind login 318

enabling 345

branch office in IP telephony network 137

configuring the access switch in 155

C

CallManager and Gateway QoS configuration 151

See also IP telephony QoS configuration 151

campus domain in IP telephony network 137

network model 139

Capabilities Report page (Policy Group Definition wizard) 453

CAR (committed access rate) policing 57

average rate 57

burst size 57

CLI command reference 661

excess burst size (Be) 57

card type, troubleshooting 321

cautions

significance of xxvi

CBWFQ (class-based weighted fair queuing), See class-based QoS queuing 61

CDP (Cisco Discovery Protocol) 346

CEF (Cisco Express Forwarding) 198

CIR (committed information rate) 59

CiscoWorks Common Services 39

required for QPM 39

user permissions 95

class-based QoS, See MQC 61

class-based QoS queuing 61

CLI command reference 650

class default filters 195

CLI command reference 647

CLI commands 228

previewing for a CLI Preview job 251

previewing for a verification job 256

previewing for deployment 233

viewing before or after deployment 249

viewing for a CLI Preview job 252

viewing from the Job Details report 244

CLI commands for QPM actions 647

CLI Preview Details page 583

for a CLI Preview job 252

CLI Preview job 249

creating 252

deleting 252

selecting the deployment group for 250

selecting the devices for 251

statuses 252

verifying information 252

CLI Preview page 579

activating the CLI Preview wizard 250

using 252

viewing the job details 252

CLI Previews option (Deploy tab UI reference) 579

CLI Preview Details page 583

CLI Preview page 579

CLI Preview wizard 581

Deployment Group Selection page 581

Device Selection and Preview page 581

Summary page 582

CLI Preview wizard 581

confirming the wizard information 252

Deployment Group Selection page 581

Device Selection and Preview page 581

previewing and selecting devices 251

selecting the deployment group 250

Summary page 582

using to activate a CLI Preview job 249

CLI translation of policies 190

CLI command reference 647

Collection service error troubleshooting (table) 327

coloring, See marking 55

Command Line Interface, See CLI commands 228

Common Services, See CiscoWorks Common Services 39

configuration files 228

deploying QoS policies to 234

downloading 244

generating 228

Configure tab UI reference 403

See also Deployment Groups option (Configure tab UI reference) 403

See also IP Telephony option (Configure tab UI reference) 512

See also Libraries option (Configure tab UI reference) 406

See also Policy Groups option (Configure tab UI reference) 418

See also Search option (Configure tab UI reference) 552

configuring QoS for IP telephony, See IP telephony QoS configuration 139

Conflicts option (Reports tab UI reference) 616

Assignment Conflicts Report 619

Assignment Conflicts Reports page 618

Device Configuration Verification wizard

Deployment Group Selection page 623

Device Selection and Preview page 624

Summary page 625

FRTS Conflicts - DLCIs page 617

FRTS Conflicts - Interfaces page 616

Job Verification Details page 621

Verify Device Configuration page 620

congestion avoidance 72

defining as QoS property 175

defining in policy actions 197

weighted random early detection (WRED) 72

Congestion Avoidance page (QoS Properties wizard) 479

congestion management 60

class-based QoS queuing 61

custom queuing (CQ) 65

defining as QoS property 175

distributed weighted fair queuing (DWFQ) 62

fair queuing (FQ) 63

first in first out queuing (FIFO) 67

priority queuing (PQ) 64

queuing on switch ports 69

See also queuing 60

weighted fair queuing (WFQ) 66

weighted round robin queuing (WRR) 68

Congestion Management page (QoS Properties wizard) 455

Constraint Definition from Inventory page 451

Constraint Definitions page (Policy Group/Template Definition wizard) 447

constraints, See device constraints 171

constraints violations for deployment 232

Copy Deployment Group dialog box 406

Copy Policy Group dialog box 422

corrupt database, initializing 308

CoS (class of service) 55

filtering by 195

CoS dialog box 493

CoS to DSCP mappings 178

CoS to DSCP Mappings dialog box 431

CoS to DSCP Mappings page 430

CQ (custom queuing) 65

CLI command reference 657

Create Backup page 630

cross-interface aggregate policing, See policing 57

CRTP (compressed real-time protocol), See RTP header compression 76

CSV file, importing devices from 102

D

databases, See QPM databases 294

DE (discard eligibility) bit 55

debug information, obtaining 313

Define from Devices page 450

deploying jobs from an external trigger 260

deploying QoS policies 227

Job Details page 234

overview 228

See also deployment jobs 228

See also deployment status 228

See also troubleshooting QPM

deployment problems 322

to configuration files 228

via Telnet 228

entering job details for 234

Deployment Group page 405

deployment groups 263

copying 267

creating 266

definition 48

deleting 269

deployment of 235

historical 244

managing multiple 269

opening 265

renaming 268

understanding 263

viewing audit logs of changes 303

viewing CLI translation of policies in 190

Deployment Group Selection page (CLI Preview wizard) 581

Deployment Group Selection page (Deployment wizard) 560

Deployment Group Selection Page (Device Configuration Verification wizard) 623

Deployment Groups List page 561

Deployment Groups option (Configure tab UI reference) 403

Copy Deployment Group dialog box 406

Deployment Group page 405

Deployment Groups page 404

Deployment Groups page 404

Deployment History report 247

Deployment History Report page 577

deployment jobs 236

pausing 237

redeploying 239

removing from list 236

resuming 237

selecting devices for 233

stopping 238

viewing details 236

viewing device details 248

Deployment option (Deploy tab UI reference) 559

Deployment wizard 560

Deployment Group Selection page 560

Deployment Groups List page 561

Device Configuration Preview window 566

Device Selection and Preview page 565

Historical Deployment Groups List page 562

Job Details page 567

Restore Validation Report window 563

Summary page 568

Validate Historical page 562

deployment problems, troubleshooting 322

deployment status 236

Aborted 236

Completed 236

Failed 236

In Progress 236

Paused 236

Pending 236

viewing 236

Deployment wizard 560

confirming wizard information 235

Deployment Group Selection page 560

Deployment Groups List page 561

Device Configuration Preview window 566

Device Selection and Preview page 565

entering the job details 234

Historical Deployment Groups List page 562

Job Details page 567

Restore Validation Report window 563

selecting a deployment group 230

current 230

historical 230

selecting and previewing devices 233

Summary page 568

Validate Historical page 562

validating an historical deployment group 231

Deploy tab UI reference 559

See also CLI Previews option (Deploy tab UI reference) 579

See also Deployment option (Deploy tab UI reference) 559

See also Jobs option (Deploy tab UI reference) 569

device access parameters 100

configuring defaults 108

device configuration

uploading QoS configuration to QPM 182

viewing 113

Device Configuration Preview window 566

device configuration verification 255

creating a job 255

deleting a job 257

viewing a job 257

Device Configuration Verification wizard 255

Deployment Group Selection page 623

Device Selection and Preview page 624

previewing devices configuration 256

selecting a deployment group 255

selecting devices 256

Summary page 625

verifying the wizard information 257

device constraints 168

adding 185

defining in a policy group 171

deleting 185

modifying 185

modifying for a voice policy group 160

validating 231

viewing 184

Device Constraints page 424

device discovery status, viewing 109

device down indication in graphs 597, 600, 603, 609

device errors and warnings

viewing details for a device 246

Device Errors and Warnings page 577

Device Folder Properties page 373

device folders 116

creating 116

deleting 118

editing 118

using to organize devices 117

working with 116

Device Folder Setting dialog box 341

Device Folders page 372

Device Group Properties page 370

device groups 130

definition 48

deleting from QPM 134

editing properties 133

overview 130

setting the active device group 132

synchronizing information 132

understanding 130

Device Groups page 368

device inventory 97

adding a single device 101

importing from a CSV file 102

importing from QPM 2.1.x 107

importing from RME 104

importing virtual devices 106

overview 97

overview of adding devices 99

device login 108

device management problems, troubleshooting 318

device parameters, updating from RME 119

device policy group assignments

setting 114

Device Properties page 341

device roles

device role information for IP telephony 142

importing 120

devices 97

adding to inventory 99

authentication at login 108

blind login 318

changing SNMP settings 308

device information 115

exporting 112

rediscovering 115

device properties, viewing and editing 110

devices and network elements, searching for 128

managing overview 97

removing 120

supported by QPM 48

viewing audit logs of changes 303

virtual 106

working with 110

Device Selection and Preview page

for a verification job 256

for CLI Preview job 251

for Deployment wizard 233

redeploying a job 239

Device Selection and Preview page (CLI Preview wizard) 581

Device Selection and Preview page (Deployment wizard) 565

Device Selection and Preview Page (Device Configuration Verification wizard) 624

Devices Search Result page 378

Devices tab UI reference 335

overview 335

See also Manage option (Devices tab UI reference) 335

See also Options option (Devices tab UI reference) 397

See also Search option (Devices tab UI reference) 374

device status, viewing after deployment 248

Device Table page 336

device verification job 254

status

Completed 257

Failed 257

In Progress 257

Pending 257

viewing configuration details 257

Diagnostic Tool 312

DiffServ (differentiated services) 78

Discovery Status Devices List dialog box 366

Discovery Status page 364

disk space shortage 286

in QoS analysis 286

troubleshooting problems 326

Display show run page 348

distributing policies, See deploying QoS policies 227

DLCIs Search Result page 393

DNS name, for devices 100

DNS resolution 247

viewing for a CLI Preview job 252

viewing in Job History report 247

DNS Resolution page 574

documentation xxvi

audience for this xxv

related to this product xxix

typographical conventions in xxv

downlinks, configuring for IntraLAN QoS 152

downloading configuration files 244

DSCP (DiffServ Code Point) 55

filtering by 195

for differentiated services 78

DSCP for IP telephony 152

CoS marking 155

DSCP to CoS mappings 178

DSCP to CoS Mappings dialog box 430

DSCP to CoS Mappings page 429

DSCP to markdown mappings 178

DSCP to Markdown Mappings dialog box 435

DSCP to Markdown Mappings page 433

DTS (distributed traffic shaping) 59

DWFQ (distributed weighted fair queuing) 62

CLI command reference 654

E

End page (IP Telephony wizard) 540

enterprise environment for IP telephony 137

excess markdown mappings 178

Excess Markdown Mappings dialog box 436

Excess Markdown Mappings page 435

exporting

device information 112

historical QoS analysis data 283

QPM 2.1.x database 306

external applications, using to trigger deployment 260

F

FECN (forward explicit congestion notification) 58

FIFO (first in, first out queuing) 67

FIFO (first in first out queuing)

CLI command reference 653

Filter page (Policy wizard) 485

filters, See policy filters 195

FQ (fair queuing) 63

frame relay discard eligibility (DE) bit, See DE (discard eligibility) bit 55

Frame Relay QoS configuration 158

ATM to Frame Relay connections 164

FRF (frame relay fragmentation) 77

CLI command reference with FRTS 656

defining as QoS property 175

FRTS (frame relay traffic shaping) 59

CIR (committed information rate) 59

CLI command reference 654

CLI command reference with FRF 656

CLI command reference with WFQ 655

configuring on DLCIs 223

defining as QoS property 175

FRTS Conflicts - DLCIs page 617

FRTS Conflicts - Interfaces page 616

G

General Definition page (Policy Group Definition wizard) 445

General Definition page (Template Definition wizard) 413

General page (Policy Group and Template) 422

General page (Policy wizard) 484

GTS (generic traffic shaping) 59

CLI command reference 661

H

HDLC interfaces in IP telephony 156

historical analysis reports 596

historical analysis reports pages overview 596

historical deployment groups 230

deleting 243

downloading configuration files 244

locking 243

restoring 241

restoring and deploying 241

selecting 230

unlocking 243

viewing 242

Historical Deployment Groups List page 562

Historical Monitoring Tasks page 590

Historical Monitoring Task wizard overview 592

historical QoS analysis 277

disk space shortage 286

duration of tasks (table) 277

exporting data from 283

historical QoS analysis reports 283

customizing 285

viewing 283

historical QoS analysis tasks 277

defining 279

deleting 282

editing 281

stopping 282

overview 277

HTTPS request, deploying from an external trigger 260

I

Ignored Interfaces List dialog box 348

Import Device Roles page 401

Import Devices Wizard 357

General page 357

Select Devices page 361

Import Devices wizard 357

Import Devices wizard overview 357

Import dialog box 643

importing

a single device 101

devices, overview 99

devices from a CSV file 102

devices from QPM 2.1.x 107

devices from RME 104

policies from QPM 2.1.x 304

virtual devices 106

Import Policy Groups - Device Selection page 642

Import Policy Groups from 2.1 page 641

Import Policy Groups option (Admin tab UI reference) 640

Import dialog box 643

Import Policy Groups - Device Selection page 642

Import Policy Groups from 2.1 page 641

Import Policy Groups option (Reports tab UI reference) 613

Import Policy Groups Reports option (Reports tab UI reference)

Import Policy Groups Reports page 613

Import Report 614

Import Policy Groups Reports page 613

Import Report 614

incremental Telnet script commands 233

CLI Preview job 251

Job Details report 244

verification job 256

viewing prior to deployment 233

Initialize Database utility 308

inline power 175

CLI command reference 660

In Policies page 437

integrating

QPM with ACS 135

Interface Properties page 350

interfaces

displaying 128

hiding 127

hiding and displaying 127

Interfaces page 349

Interfaces Search Result page 383

IntraLAN QoS configuration 152

See also IP telephony QoS configuration 152

Introduction page (IP Telephony wizard) 513

IP addresses

defining aliases for 204

filtering by 195

IP aliases

defining 204

defining in policy filter 196

deleting 207

filtering by 195

modifying 206

IP Aliases dialog box 407

IP Aliases page 407

IP phone QoS configuration 149

See also IP telephony QoS configuration 149

IP precedence 55

filtering by 195

for differentiated services 78

IP precedence to DSCP mappings 178

IP Precedence to DSCP Mappings dialog box 433

IP Precedence to DSCP Mappings page 432

IP RTP (real-time transport protocol) priority 75

CLI command reference 659

defining as QoS property 175

IP-RTP Port Range dialog box 494

IP RTP ports

filtering by 195

IP telephony network

devices 147

model of 139

See also IP telephony QoS configuration 139

troubleshooting 331

IP Telephony option (Configure tab UI reference) 512

IP Telephony wizard

Assignment Summary page 515

End page 540

Introduction page 513

Remove Network Elements page 520

Select CallManager Connections page 523

Select IntraLAN Connections page 526

Select IP Phone Connections page 517

Select IP Telephony Devices page 514

Select Router WAN to Switch Connections page 533

Select SoftPhone Connections page 521

Select Switch to WAN Router Connections page 530

Select Voice VLAN Connections page 528

Select WAN Frame Relay Connections page 537

Select WAN Point to Point Connections page 535

IP Telephony option (Reports tab UI reference) 585

Voice Ready Report page 586

IP telephony QoS configuration 137

advanced topics 162

ATM templates 163

ATM to Frame Relay templates 164

auxiliary VLAN 153

CallManager and Voice Gateway ready ports for Catalyst 6000 switches 151

campus domain 139

global device configuration 147

IP phone 149

LAN ports 152

network model 139

network points that require 139

policy group templates 141

selecting devices for 147

selecting network elements for 143

Serial Point-to-Point links 156

SoftPhone 150

SoftPhone policing 162

switch to WAN router 154

using the wizard 146

viewing assignment summary information 147

WAN Frame Relay links 158

WAN implementations 139

WAN router connection to distribution/access switches 155

IP Telephony QoS Design Guide 141

IP Telephony wizard 142

Assignment Summary page 515

End page 540

Introduction page 513

QoS policies configuration description 143

recommended rules for voice roles 143

Remove Network Elements page 520

removing network elements 143

Select CallManager Connections page 523

selecting CallManager and Voice Gateway ready ports 151

selecting router WAN to switch connections 155

selecting Serial Point-To-Point connections 156

selecting switch to WAN router connections 154

selecting the IntraLAN connections 152

selecting the IP phone connections 149

selecting the SoftPhone connections 150

selecting voice VLAN devices 153

selecting WAN Frame Relay connections 158

Select IntraLAN Connections page 526

Select IP Phone Connections page 517

Select IP Telephony Devices page 514

Select Router WAN to Switch Connections page 533

Select SoftPhone Connections page 521

Select Switch to WAN Router Connections page 530

Select Voice VLAN Connections page 528

Select WAN Frame Relay Connections page 537

Select WAN Point to Point Connections page 535

J

Job Details page (Deployment wizard) 567

Job Details report 244

deployment status of a job 244

for a selected deployment 247

from the Managed Devices page 248

Job Details Report page 575

Job History page 572

Job History report 239

jobs, see deployment jobs 228

Jobs option (Deploy tab UI reference) 569

Active Jobs page 570

Deployment History Report page 577

Device Errors and Warnings page 577

DNS Resolution page 574

Job Details Report page 575

Job History page 572

Managed Devices page 578

Restore Deployment Group page 574

Job Verification Details page 621

Job Verification Details report 257

L

Layer 2 QoS capabilities for IP telephony 152

Layer 3 QoS capabilities for IP telephony 152

LFI (link fragmentation and interleaving) 76

CLI command reference 659

defining as QoS property 175

libraries 204

Application Aliases library 205

deleting aliases 207

IP Aliases library 204

modifying aliases 206

Policy Group Templates library 207

using application aliases in filters 195

using IP aliases in filters 195

viewing audit logs of changes 303

Libraries option (Configure tab UI reference) 406

Application Alias dialog box 409

Applications Aliases page 408

Attached Policy Groups page 412

IP Aliases dialog box 407

IP Aliases page 407

Policy Groups Templates page 410

Template Definition wizard

General Definition page 413

limiting, See Policing 56

LLQ (low latency queuing) 74

locking an historical deployment group 243

logs, See audit logs 302

M

Managed Devices page 578

Managed Devices report 248

Manage option (Devices tab UI reference) 335

Device Folder Properties page 373

Device Folder Properties page (table) 374

Device Folder Setting dialog box 341

Device Folder Setting dialog box (table) 341

Device Folders page 372

Device Folders page (table) 373

Device Group Properties page 370

Device Group Properties page, Access Parameters area (table) 371

Device Group Properties page, ACL Ranges area (table) 372

Device Group Properties page, buttons (table) 372

Device Group Properties page, Device Settings area (table) 370

Device Group Properties page, General Information area (table) 370

Device Groups page 368

Device Groups page (table) 368

Device Properties page 341

Device Properties page, Access Parameters area (table) 345

Device Properties page, ACL Ranges area (table) 346

Device Properties page, buttons (table) 347

Device Properties page, Device Settings area (table) 344

Device Properties page, General Information area (table) 342

Device Properties page, Topology area (table) 346

Device Table page 336

Device Table page (table) 336

Discovery Status Devices List dialog box 366

Discovery Status Devices List dialog box (table) 366

Discovery Status page 364

Discovery Status page (table) 365

Display show run page 348

Display show run page (table) 348

Ignored Interfaces List dialog box 348

Import Devices Wizard

General page 357

General page (table) 358

General page, import from CSV file option (table) 359

General page, import from QPM 2.x option (table) 360

General page, import from RME option (table) 359

General page, import virtual devices from file option (table) 360

General page, manual import option (table) 358

Select Devices page 361

Select Devices page (table) 361

Import Devices wizard overview 357

Interface Properties page 350

Interface Properties page, DLCI area (table) 352

Interface Properties page, General area (table) 350

Interface Properties page, Interface VLAN Association area (table) 352

Interface Properties page, Topology area (table) 351

Interface Properties page, VC ATM area (table) 352

Interfaces page 349

Policy Group Assignment dialog box 340

Policy Group Assignment dialog box (table) 340

Source-Dest Pair page 353

Source-Dest Pair page (table) 353

Source-Dest Pair Properties page 354

Source-Dest Pair Properties page (table) 354

VLAN Properties page 356

VLAN Properties page, General Information area (table) 356

VLAN Properties page, VLAN Interfaces Association area (table) 357

VLANs page 355

VLANs page (table) 355

Manual Constraint Definition page 449

mappings

CLI command reference for Catalyst 6000 663

CLI command reference for Catalyst with Supervisor IOS 671

CoS to DSCP 178

defining in policy groups 178

DSCP to CoS 178

DSCP to markdown 178

excess markdown 178

IP precedence to DSCP 178

NBAR ports 178

markdown 56

marking 55

CLI command reference for Catalyst 2980, 4000 662

CLI command reference for Catalyst 3500XL and 2900XL 661

CLI command reference for Catalyst 5000 662

CLI command reference for Catalyst 6000 664

CLI command reference for Catalyst with Supervisor IOS 666

CLI command reference for class-based 652

defining in policy actions 197

See also policing 56

See also trust states 55

Matching and Dropped Traffic for Policies page 597

Matching Traffic for Filter Conditions page 600

microflow policing 57

defining in policy actions 197

missing network elements during validation 231

MLP (multilink PPP)

interfaces in IP telephony 156

IP RTP queuing 75

requirement for LFI 76

Modular QoS CLI, See MQC (Modular QoS CLI) 55

modular shaping 59

CLI command reference 653

defining as QoS property 175

monitoring, See QoS analysis 271

Monitoring Task Wizard 592

Select Devices page 593

Select Interfaces page 594

Select Policies page 595

Summary page 596

Task Definition page 592

MPLS (multiprotocol label switching) 55

filtering by 195

MPLS dialog box 494

MQC (Modular QoS CLI) 55

for marking 55

for policing 57

with class-based QoS queuing 61

N

NBAR (network-based application recognition)

CLI command reference for port mapping 658

enabling port mapping 344

filtering by 195

port mappings 178

NBAR Port Mappings dialog box 428

NBAR Port Mappings page 427

network element assignments

invalid assignments 232

removing from policy group 179

setting in policy group 179

setting using device manager 122

viewing 184

viewing for policy group 179

network elements 121

assigning to a policy group 179

network element policy group assignments, setting using device manager 122

network element properties, viewing and editing 122

overview 121

searching for 128

working with 121

O

Options option (Devices tab UI reference) 397

Import Device Roles page 401

Import Device Roles page (table) 402

overview 397

Sync Device Groups and Privileges page (table) 399

Sync Privileges page 399

Update Passwords (RME) page 397

Update Passwords (RME) page (table) 397

Out Policies page 437

overview

aliases 204

deployment 228

deployment groups 263

device groups 130

device inventory 97

IP telephony 137

managing devices 97

network elements 121

policies 190

policy groups 168

policy group templates 207

QoS 37

QoS analysis 271

QPM 39

QPM database backups 294

types of QoS analysis 272

understanding what QPM monitors 273

working with devices 110

working with network elements 121

P

packet classification 53

packet coloring, See marking 55

packet marking, See marking 55

pausing a deployment job 237

PBR (policy-based routing) 55

CLI command reference 660

performance analysis, See QoS analysis 271

permissions, See user permissions 95

planning for QoS deployment 51

policies 190

changing the priority of 202

configuring for IP telephony 140

creating 193

defining filters in 195

deleting 201

enabling and disabling 201

importing from QPM 2.1.x 304

modifying 200

reordering 202

searching for 203

understanding 191

viewing 192

viewing audit logs of changes 303

viewing CLI translation of 190

viewing for policy groups 184

working with 190

policing 56

CAR, See also CAR (committed access rate) policing 57

CLI command reference for Catalyst 6000 664

CLI command reference for Catalyst with Supervisor IOS 668

CLI command reference for class-based 652

CLI command reference for Layer 3 devices 672

defining in policy actions 197

for aggregate flows 57

for cross-interface aggregate flows 57

microflow, See microflow policing 57

SoftPhone traffic 162

token bucket 57

two-rate, See also two-rate policing 57

with MQC 57

Policy/Properties Search page 553

policy actions, defining 197

Policy Actions on Matching Traffic page 602

policy configuration 167

See also policies 190

See also policy groups 167

troubleshooting 317

policy filters 195

class default 195

CLI translation 649

CLI translation of named 649

conditions in 195

defining application aliases for 205

defining in policies 195

defining IP aliases for 204

rules in 195

Policy Group/Template Definition wizard

Constraint Definitions page 447

Policy Group Assignment dialog box 340

Policy Group Definition wizard

Capabilities Report page 453

creating a policy group with 171

General Definition page 445

modifying policy group definitions 185

policy groups 167

configuring FRTS on DLCIs 223

configuring VLAN policies 225

copying 181

creating 171

defining device constraints 171

defining QoS properties and mappings 174

definition 47

deleting 189

disconnecting from policy group template 214

importing from QPM 2.1.x 304

information pages 184

modifying 185

understanding 168

uploading device QoS configuration to 182

viewing 184

viewing audit logs of changes 303

viewing policies in 192

voice policy groups 140

modifying voice policy groups 160

working with 167

Policy Groups option (Configure tab UI reference) 418

1P2Q2T/2Q2T Mapping dialog box 464

Add Assignment dialog box 442

Application dialog box 488

Assigned Network Elements page 440

Constraint Definition from Inventory page 451

Copy Policy Group dialog box 422

CoS dialog box 493

CoS to DSCP Mappings dialog box 431

CoS to DSCP Mappings page 430

Define from Devices page 450

Device Constraints page 424

DSCP to CoS Mappings dialog box 430

DSCP to CoS Mappings page 429

DSCP to Markdown Mappings dialog box 435

DSCP to Markdown Mappings page 433

Excess Markdown Mappings dialog box 436

Excess Markdown Mappings page 435

General page (Policy Group and Template) 422

In Policies page 437

IP Precedence to DSCP Mappings dialog box 433

IP Precedence to DSCP Mappings page 432

IP-RTP Port Range dialog box 494

Manual Constraint Definition page 449

MPLS dialog box 494

NBAR Port Mappings dialog box 428

NBAR Port Mappings page 427

Out Policies page 437

Policy Group/Template Definition wizard

Constraint Definitions page 447

Policy Group Definition wizard

Capabilities Report page 453

General Definition page 445

Policy Groups page 419

Policy Summary page 439

Policy Translation page 509

Policy wizard

Filter page 485

General page 484

Rule Setting page 486

Policy Wizard Congestion Avoidance Actions page 508

Policy Wizard Marking Actions page 496

Policy Wizard Microflow Policing Actions page 497

Policy Wizard Policing Actions page 499

Policy Wizard Queuing Actions page 505

Policy Wizard Shaping Actions page 503

Policy Wizard Summary page 509

Protocol dialog box 489

QoS Properties page 425

QoS Properties wizard

1P2Q2T/2Q2T page 463

4Q1T Shape DSCP Mappings dialog box 467

4Q1T Shape DSCP Mappings page 466

4Q2T CoS Mappings page 464

4Q2T DSCP Mappings dialog box 466

4Q2T DSCP Mappings page 465

Congestion Avoidance page 479

Congestion Management page 455

Shaping Settings page 467

Summary page 482

Traffic Control Settings page 472

Reorder Policies dialog box 440

Service dialog box 493

Single ACL Translation Conditions Editor dialog box 495

Single ACL Translation Editor dialog box 495

Source IP/Destination dialog box 491

Translation Report page 510

Upload QoS Configuration page 510

WRED Mapping dialog box 481

Policy Groups page 419

Policy Groups Templates page 410

policy group templates 207

defining 209

defining QoS properties and mappings 174

definition 47

deleting 215

disconnecting policy groups from 214

modifying 211

understanding 208

using to create policy groups 171

viewing 209

viewing policies in 193

voice policy group templates 140

working with 207

Policy Search Results page 554

Policy Summary page 439

policy translation 190

Policy Translation page 509

Policy wizard

creating policies with 193

defining actions in 197

defining filters with 195

Filter page 485

General page 484

Rule Setting page 486

Policy Wizard Congestion Avoidance Actions page 508

Policy Wizard Marking Actions page 496

Policy Wizard Microflow Policing Actions page 497

Policy Wizard Policing Actions page 499

Policy Wizard Queuing Actions page 505

Policy Wizard Shaping Actions page 503

Policy Wizard Summary page 509

ports

filtering by 195

in application aliases 205

PQ (priority queuing) 64

CLI command reference 657

previewing the CLI commands 233

for a CLI Preview job 251

for a verification job 256

for deployment 233

previewing the devices' configurations for a CLI Preview job 251

prompt, using non-standard 318

properties, See QoS properties 174

Properties Search Results page 555

Protocol dialog box 489

protocols

filtering by 195

in application aliases 205

Q

QoS (Quality of Service)

methods supported by QPM 53

more information 80

overview 37

planning for 51

QPM policy configuration 167

QoS analysis 271

baseline 275

duration of historical analysis tasks (table) 277

for existing QoS configuration 276

historical 277

overview 271

QoS types monitored by QPM 273

real-time 288

troubleshooting problems 325

QoS capabilities 53

classification 53

congestion avoidance 72

congestion management 60

Layer 2 devices 152

Layer 3 devices 152

link-efficiency management 54

management of voice traffic 73

marking 55

policing 56

shaping 58

traffic conditioning 54

QoS configuration

deleting on network element (tip) 180

IP telephony, See IP telephony QoS configuration 137

policies and policy groups 167

uploading from device to QPM 182

viewing CLI translation of 190

QoS policies 168

definition 47

See also policies 190

QoS Policy Manager, See QPM 39

QoS Policy Manager - Real Time Report window 608

QoS properties 168

defining in policy groups 175

viewing 184

QoS Properties page 425

QoS Properties wizard

1P2Q2T/2Q2T page 463

4Q1T Shape DSCP Mappings dialog box 467

4Q1T Shape DSCP Mappings page 466

4Q2T CoS Mappings page 464

4Q2T DSCP Mappings dialog box 466

4Q2T DSCP Mappings page 465

Congestion Avoidance page 479

Congestion Management page 455

defining QoS properties with 175

Shaping Settings page 467

Summary page 482

Traffic Control Settings page 472

QoS style, for port-based or VLAN-based policies 175

QPM 39

backing up and retrieving data 293

basic concepts 47

exiting 96

interaction with other network management products 48

introduction 39

main features 44

management applications

audit 43

backup and restore 43

deployment 42

device management 42

policy configuration 41

QoS analysis 41

QoS configuration for IP telephony 42

QPM 2.1.x database import 43

overview 40

starting 88

supported devices and software releases 48

user interface 89

user permissions 95

using tables in 92

using wizards in 94

workflow 85

working with multiple users 95

QPM 2.1.x

exporting database from 306

importing devices from 107

importing policies from 304

QPM 2.x

migrating from 49

QPM databases

backing up 294

exporting from QPM 2.1.x 306

initializing 308

retrieving backups 297

using Rebuild Database utility to compact 286

QPM problems, troubleshooting 315

Quality of Service (QoS), See QoS 37

querying, See searching 203

queuing

1P2Q2T 70

2Q1T 70

2Q2T 69

4Q1T 70

4Q1T Shape 71

4Q2T 71

defining in policy actions 197

low latency queuing 74

See also congestion management 60

R

rate limiting, See policing 56

Real-Time Monitoring Tasks page 606

Real-Time Monitoring Wizard 607

Device Selection page 607

Interface Selection page 608

Real-Time Monitoring wizard overview 607

real-time QoS analysis 288

reports 291

customizing 292

running 291

tasks 289

defining 289

deleting 291

editing 290

real-time traffic, management of, See voice traffic, management of 73

Rebuild Database utility 286

RED (random early detection) 72

redeploying a deployment job 239

red triangle in graphs 597, 600, 603, 609

Remove Network Elements page (IP Telephony wizard) 520

removing a deployment job 236

removing assigned interfaces in IP telephony 149

CallManager voice role 151

IntraLAN voice role 152

IP phone voice role 149

router WAN to switch voice role 156

SoftPhone voice role 150

switch to WAN router voice role 154

WAN Frame Relay voice role 158

WAN point-to-point voice role 156

Reorder Policies dialog box 440

reports

CLI Preview Details 252

Deployment History 239

import policies from QPM 2.1.x 306

Job Details 236

Job History 234

Job Verification Details 257

Restore 241

Restore Validation 232

Upload 182

Voice Ready 161

Reports tab UI reference 585

See also Conflicts option (Reports tab UI reference) 616

See also Import Policy Groups option (Reports tab UI reference) 613

See also IP Telephony option (Reports tab UI reference) 585

See also Restore option (Reports tab UI reference) 626

See also Upload option (Reports tab UI reference) 586

Reports tab UI reference, Analysis option 596

Actions Graphs: Policy Actions on Matching Traffic page 602

Actions Graphs: Policy Actions on Matching Traffic page (table) 603

Filters Graphs: Matching Traffic for Filter Conditions page 600

Filters Graphs: Matching Traffic for Filter Conditions page (table) 600

historical analysis reports pages overview 596

Historical Monitoring Tasks page 590

Historical Monitoring Tasks page (table) 591

Historical Monitoring Task wizard overview 592

Monitoring Task Wizard

Select Devices page 593

Select Devices page (table) 594

Select Interfaces page 594

Select Interfaces page (table) 594

Select Policies page 595

Select Policies page (table) 595

Summary page 596

Summary page (table) 596

Task Definition page 592

Task Definition page (table) 593

overview 590

Policies Graphs: Matching and Dropped Traffic for Policies page 597

Policies Graphs: Matching and Dropped Traffic for Policies page (table) 598

QoS Policy Manager - Real Time Report window 608

QoS Policy Manager - Real Time Report window (table) 609

Real-Time Monitoring Tasks page 606

Real-Time Monitoring Tasks page (table) 606

Real-Time Monitoring Wizard

Device Selection page 607

Device Selection page (table) 607

Interface Selection page 608

Interface Selection page (table) 608

Real-Time Monitoring wizard overview 607

Restore Deployment Group page 574

Restore option (Reports tab UI reference) 626

Restore Reports page 626

Restore Reports page 626

Restore Validation Report 231

Restore Validation Report window 563

restoring and deploying an historical deployment group 241

restoring an historical deployment group 239

resuming a deployment job 237

Retrieved Backup History page 634

Retrieve Full Backup page 631

Retrieve Incremental Backup page 632

retrieving QPM backups 293

full backups 298

incremental backups 299

viewing history 300

reusable components violations during validation 231

RME 104

importing devices from 104

interaction with QPM 48

updating device parameters from 119

router WAN to switch QoS configuration 155

See also IP telephony QoS configuration 155

RSVP (resource reservation protocol) 79

CLI command reference 658

RTP header compression 76

CLI command reference 659

defining as QoS property 175

Rule Setting page (Policy wizard) 486

S

Scheduled Backups page 634

scheduling, See congestion management 60

Search for Devices page 375

Search for DLCIs page 390

Search for Interfaces page 380

Search for Source-Dest Pairs page 393

Search for VCs page 388

Search for VLANs page 384

searching

for devices and network elements 128

for policies 203

Search option (Configure tab UI reference) 552

Policy/Properties Search page 553

Policy Search Results page 554

Properties Search Results page 555

Search option (Devices tab UI reference) 374

Devices Search Result page 378

Devices Search Result page (table) 378

DLCIs Search Result page 393

DLCIs Search Result page (table) 393

Interfaces Search Result page 383

Interfaces Search Result page (table) 383

overview 374

Search for Devices page 375

Search for Devices page, Network Assignment Criteria area (table) 376

Search for Devices page, Network Element Criteria area (table) 375

Search for Devices page, other controls (table) 377

Search for DLCIs page 390

Search for DLCIs page, Assignment Criteria area (table) 392

Search for DLCIs page, Network Element Criteria area (table) 391

Search for DLCIs page, other controls (table) 392

Search for Interfaces page 380

Search for Interfaces page, Assignment Criteria area (table) 382

Search for Interfaces page, Network Element Criteria area (table) 381

Search for Interfaces page, other controls (table) 382

Search for Source-Dest Pairs page 393

Search for Source-Dest Pairs page, Assignment Criteria area (table) 395

Search for Source-Dest Pairs page, Network Element Criteria area (table) 394

Search for Source-Dest Pairs page, other controls (table) 395

Search for VCs page 388

Search for VCs page, Assignment Criteria area (table) 389

Search for VCs page, Network Element Criteria area (table) 388

Search for VCs page, other controls (table) 389

Search for VLANs page 384

Search for VLANs page, Assignment Criteria area (table) 385

Search for VLANs page, Network Element Criteria area (table) 384

Search for VLANs page, other controls (table) 386

Source-Dest Pairs Search Result page 396

Source-Dest Pairs Search Result page (table) 396

VCs Search Result page 390

VCs Search Result page (table) 390

VLANs Search Result page 387

VLANs Search Result page (table) 387

Select CallManager Connections page (IP Telephony wizard) 523

Select IntraLAN Connections page (IP Telephony wizard) 526

Select IP Phone Connections page (IP Telephony wizard) 517

Select IP Telephony Devices page (IP Telephony wizard) 514

Select Router WAN to Switch Connections page (IP Telephony wizard) 533

Select SoftPhone Connections page (IP Telephony wizard) 521

Select Switch to WAN Router Connections page (IP Telephony wizard) 530

Select Voice VLAN Connections page (IP Telephony wizard) 528

Select WAN Frame Relay Connections page (IP Telephony wizard) 537

Select WAN Point to Point Connections page (IP Telephony wizard) 535

Serial Point-to-Point QoS configuration 156

Service dialog box 493

services

differentiated 78

filtering by 195

guaranteed 79

setqpmloggermode command 313

setting trace logging mode 313

shaping 58

CLI command reference for class-based 652

CLI command reference for Layer 3 devices 672

defining as QoS property 175

defining in policy actions 197

distributed traffic shaping (DTS) 59

frame relay traffic shaping, See also FRTS (frame relay traffic shaping) 59

generic traffic shaping (GTS) 59

modular shaping 59

Shaping Settings page (QoS Properties wizard) 467

signaling 78

defining as QoS property 175

differentiated services 78

guaranteed services 79

Single ACL Translation Conditions Editor dialog box 495

Single ACL Translation Editor dialog box 495

SNMP (Simple Network Management Protocol) 308

changing settings 308

SNMP option (Admin tab UI reference) 643

SNMP Parameter/Properties page 643

SNMP Parameter/Properties page 643

SoftPhone QoS configuration 150

policing 162

See also IP telephony QoS configuration 150

source-destination pairs 124

deleting 126

editing 125

overview 124

Source-Dest Pair page 353

Source-Dest Pair Properties page 354

Source-Dest Pairs Search Result page 396

Source IP/Destination dialog box 491

SSH, using to communicate with devices 98

stopping a deployment job 238

Summary page (CLI Preview wizard) 582

Summary page (Deployment wizard) 568

Summary Page (Device Configuration Verification wizard) 625

Summary page (QoS Properties wizard) 482

supported devices and software releases 48

switch to WAN router QoS configuration 154

See also IP telephony QoS configuration 154

synchronizing device groups with ACS 135

Sync Privileges page 399

system status information for troubleshooting, See also Diagnostic Tool 312

T

tables, using 92

TACACS authentication 108

non-standard prompt 318

Telnet 228

deploying the configuration to devices 234

incremental script commands

CLI Preview job 251

Job Details report 244

verification job 256

viewing prior to deployment 233

using to connect to a device 112

Template Definition wizard

General Definition page 413

templates, See policy group templates 207

token bucket 57

ToS (type of service) 55

trace logging mode, setting 313

tracking changes, See audit logs 302

traffic control 54

defining as QoS property 175

Traffic Control Settings page (QoS Properties wizard) 472

traffic policing, See policing 56

traffic shaping, See shaping 58

Translation Report page 510

troubleshooting

initializing QPM database 308

troubleshooting QPM 311

card type 321

database backup problems 333

device login problems 318

device management problems 318

IP telephony network 331

non-standard prompt 318

obtaining debug information 313

obtaining system status information for 312

policy configuration problems 317

QoS analysis problems 325

cannot run task 329

collection service error 327

disk space shortage 326

display problems 329

error messages 326

graphs appear in analysis reports, but are empty 330

graphs do not appear in analysis reports 330

monitoring system error 327

subinterface graphs display incorrect bandwidth percentages 330

starting CiscoWorks Common Services 314

starting QPM problems 315

user interface problems 316

user permission problems 316

using Diagnostic Tool 312

trust DSCP in IP telephony 152

QoS configuration 154

trust states 55

CLI command reference for Catalyst 6000 ports 663

CLI command reference for Catalyst with Supervisor IOS 665

defining as QoS property 175

two-rate policing 57

excess rate 57

normal rate 57

violate action 57

Tx Ring 175

CLI command reference 659

typographical conventions in this document xxv

U

unlocking an historical deployment group 243

Update Passwords (RME) page 397

uplinks, configuring for IntraLAN QoS 152

uploading device QoS configuration 182

Upload option (Reports tab UI reference) 586

Upload Report 588

Upload Reports page 587

Upload QoS Configuration page 510

Upload Report 588

Upload report 182

Upload Reports page 587

user interface

troubleshooting problems 316

working with 89

User Permission Report option (Admin tab UI reference) 644

user permissions 95

synchronizing 132

troubleshooting problems 316

users, working with multiple 95

V

Validate Historical page 562

validating the deployment group 231

constraints violations 231

invalid assignments 231

missing network elements during validation 231

reusable components violations 231

validation report 241

VCs Search Result page 390

Verify Device Configuration page 620

using 257

verifying

CLI Preview job information 252

deployment job information 235

device configuration 254

viewing the CLI commands before or after deployment 249

VIP (versatile interface processor) interfaces 59

virtual devices 106

VLAN Properties page 356

VLANs

configuring policies on 225

voice VLANs, configuring QoS policies on 153

VLANs page 355

VLANs Search Result page 387

voice applications 137

voice policy groups 140

assignment conflicts 143

definition 47

modifying 160

network elements assigned to them 143

saving 143

saving network element assignments to 147

viewing a summary of 143

viewing detailed information 143

Voice Ready report 161

IP Telephony wizard 146

viewing devices' voice readiness 161

Voice Ready Report page 586

voice roles 140

CallManager 151

definition 47

IntraLAN 152

IP phone 149

recommended rules for 143

removing assigned voice VLANs 153

Router WAN to Switch 155

saving the assignments for 143

SoftPhone 150

Switch to WAN Router 154

Voice Device 147

WAN Frame Relay 158

WAN Point-to-Point 156

voice templates, definition 47

See also policy group templates 207

voice policy group templates 140

voice traffic, management of 73

1P2Q2T 70

4Q2T 71

CRTP 76

FRF 77

IP RTP priority 75

LFI 76

LLQ with class-based QoS 74

voice VLANs, configuring QoS policies on 153

See also IP telephony QoS configuration 153

VoIP configuration, See also IP telephony QoS configuration 142

W

WAN Frame Relay configuration 158

WAN implementation in IP telephony 137

WFQ (weighted fair queuing) 66

CLI command reference 654

CLI command reference with FRTS 655

wizards, using 94

WRED (weighted random early detection) 72

CLI command reference 656

QoS analysis limitation 273

WRED Mapping dialog box 481

WRR (weighted round robin) queuing 68

CLI command reference 658