Using the Personalized Report
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Table Of Contents
Getting Started with the Personalized Report
Configuring a Personalized Report
Viewing the Personalized Report Configuration Summary
Updating the Personalized Report Configuration
Resetting the Personalized Report Configuration
Viewing the Personalized Report
Personalized Report for Selected Devices
Personalized Report for Selected Phones
Personalized Report for Selected Diagnostic Tests
24-Hour Inventory Update Report—Devices
24-Hour Inventory Update Report—Phones
Scheduling and Exporting the Personalized Report
Creating a Schedule and Optionally Exporting the Personalized Report
Updating the Personalized Report Schedule and Export Options
Enabling and Disabling the Personalized Report
Using the Personalized Report
This section includes the following topics:
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Getting Started with the Personalized Report
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Getting Started with the Personalized Report
The Personalized Report enables you to configure a report for the devices, phones, and diagnostic tests that interest you. Other users cannot configure or view this report from Operations Manager.
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Before you can view the Personalized Report, you must select the days on which the Personalized Report should run and the time at which it should run. Optionally, you can export the report to disk when it runs.
The first time you generate a personalized report, the summary information displayed is from the report generated after installation to the time of this request. Subsequent reports display a summary from the time of the previous report generated to the time of last report (the time between subsequent reports).
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Configuring a Personalized Report
Procedure
Step 1
Step 2
Step 3
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Step 4
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Viewing the Personalized Report Configuration Summary
Procedure
Step 1
Step 2
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Step 3
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Updating the Personalized Report Configuration
If you want to view a summary of the report configuration before you update it, see Viewing the Personalized Report Configuration Summary.
Procedure
Step 1
Step 2
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The updated configuration is used the next time the Personalized Report runs.
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Resetting the Personalized Report Configuration
Use this procedure to clear all selections from the configuration; this is useful when you want to completely reconfigure the Personalized Report.
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Procedure
Step 1
Step 2
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Viewing the Personalized Report
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Use this procedure to view a summary and to open report windows for details.
Procedure
Step 1
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In addition, summaries are displayed for the entire system:
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Is this section okay to remove per #CSCsq48393?
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Personalized Report for Selected Devices
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This report contains details about devices you have selected for inclusion in your personalized report. The report content is described in the following table.
Go to (list)
Select a section of the report to navigate to it:
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Device Type
Type of device.
Device Name
Device name or IP address.
IP Address
Device IP address.
Status
State the device is in with respect to being monitored by Operations Manager:
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For more information, see Understanding the Device Summary and Device States, page 1-70.
First Added
Date and time that the device was first added to Operations Manager.
Last Discovered
Date and time when inventory collection for the device last occurred.
Alert Severity
Critical, Warning, Informational, or, if there are no alerts on the device, Not Available.
Back to Top (link)
Click to return to the top of the report.
Severity
Alert severity—Critical, Warning, or Informational.
Alert ID
Unique identifier for the alert.
Device Type
Type of device.
Device Name
Device name or IP address.
Latest Event Time
Date and time of the most recent event related to the alert.
Latest Event Description
Description of the most recent event. (For event descriptions, see Events Processed, page E-25. Event descriptions can also be customized; see Customizing Events, page 1-50.)
Alert Age
Number of hours that an alert has been in existence.
Status
Alert status—Active, Cleared, or Acknowledged. For more information, see Table 1-3 on page 1-73.
Back to Top (link)
Click to return to the top of the report.
Event ID
Unique identifier for this event.
Device Type
Type of device.
Device Name
Device name or IP address.
Device Component
Component within the device on which the event occurred.
Event Description
Description of the event. (For event descriptions, see Events Processed, page E-25. Event descriptions can also be customized; see Customizing Events, page 1-50.)
Time
Date and time the event occurred.
Status
Active, Cleared, Suspended, Resumed, or Deleted. For more information, see Table 1-7 on page 1-82.
Alert ID
Unique identifier for the alert that this event is related to.
Back to Top (link)
Click to return to the top of the report.
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Personalized Report for Selected Phones
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This report contains details about phones you have selected for inclusion in your personalized report. The report content is described in the following table.
Go to (list)
Select a section of the report to navigate to it:
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Extension
Phone extension number.
User
User identified by username, extension, or IP address.
IP Address
IP address for the phone.
MAC Address
MAC address for the phone.
Model
Cisco Unified IP Phone model number.
Protocol
SCCP
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Regd
Whether the phone is registered to a Cisco Unified Communications Manager or Cisco Unified Communications Manager Express—yes or no.
CCM/CCE Address
Address of the Cisco Unified Communications Manager (CCM) with which the IP phone is registered; for example, 10.76.38.70.
Switch Address
IP address of the switch to which the IP phone is connected; for example, 10.76.29.162.
Switch Name
Name of the switch to which the IP phone is connected.
Port
Switch port used by the IP phone; for example, Fa0/12.
Port Status
Status of the port used by the IP phone; for example, static.
VLAN Name
Name of the VLAN (user-defined name); for example, voice.
VLAN ID
ID of the VLAN for the IP phone; for example, 100.
SRST Mode
One of the following:
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SRST Router
IP address of the router that the phone is using for SRST.
Back to Top (link)
Click to return to the top of the report.
Extension
Phone extension number.
IP Address
IP address for the phone.
MAC Address
MAC address for the phone.
Switch Address
IP address of the switch to which the IP phone is connected; for example, 10.76.29.162.
Switch Port
Switch port used by the IP phone; for example, Fa0/12.
Indication
How move was identified.
Back to Top (link)
Click to return to the top of the report.
Old Extension
Previous phone extension number.
New Extension
Current phone extension number.
IP Address
IP address for the phone.
MAC Address
MAC address for the phone.
Old CCM
Cisco Unified Communications Manager that the phone was previously registered to.
New CCM
Cisco Unified Communications Manager that the phone is currently registered to.
Old Switch
IP address of the switch to which the IP phone was previously connected; for example, 10.76.29.162.
New Switch
IP address of the switch to which the IP phone is currently connected.
Old Switch Port
Switch port used by the IP phone previously; for example, Fa0/12.
New Switch Port
Switch port used by the IP phone currently.
Deleted Time
Date and time that the old extension was deleted.
Added Time
Date and time that the new extension was added.
Back to Top (link)
Click to return to the top of the report.
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Personalized Report for Selected Diagnostic Tests
Note
This report contains details about diagnostic tests you have selected for inclusion in your personalized report. The report content is described in the following table.
Go to (list)
Select a section of the report to navigate to it:
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Test Name
Node-to-node test name. (See Using Node-To-Node Tests, page 1-191.)
Test Type
One of the following:
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Source
Source device.
Destination
Destination IP-enabled device.
Latest Result
Status for most recent test: pass or fail.
Time Stamp
Date and time of most recent test.
Back to Top (link)
Click to return to the top of the report.
Graph
A graph is displayed for each node-to-node test included in your Personalized Report that failed in the previous 24 hours. Information about the test is listed above the graph:
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The Y axis of each graph:
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The number of values plotted on the graph should match the number of statistics listed above the graph. For example, for a UDP Jitter for VoIP test, the following three statistics could be listed above the graph: Average Latency, Source to Destination, and Destination to Source. Correspondingly, three values should be plotted on the graph.
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Test Name
Name of the synthetic test. For more information about synthetic tests, see Getting Started with Synthetic Tests, page 1-157.
Test Type
One of the following:
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Application
Application involved in the synthetic test:
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Other Details
Additional information.
Latest Result
Result of most recent synthetic test: pass or fail.
Time Stamp
Date and time of most recent synthetic test.
Back to Top (link)
Click to return to the top of the report.
Event ID
Unique ID for this event.
Event Description
One of the following or a customized description for any of these:
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(For event descriptions, see Events Processed, page E-25. For information about customized events, see Customizing Events, page 1-50.)
Test Name
Name of the synthetic test. For more information about synthetic tests, see Getting Started with Synthetic Tests, page 1-157.
Test Type
One of the following:
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Application
Applications involved in the synthetic test:
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Other Details
Additional information.
Time Stamp
Date and time the synthetic test ran.
Back to Top (link)
Click to return to the top of the report.
Test Name
Name of the phone status test. For more information about phone status tests, see Getting Started with Phone Status Testing, page 1-147.
Source Phones
IP address of the source phone.
Latest Result
Result of the most recent phone status test: pass or fail.
Time Stamp
Date and time of the most recent phone status test.
Back to Top (link)
Click to return to the top of the report.
Event ID
ID of the event.
Event Description
PhoneReachabilityTestFailed event or customized event name. (For event descriptions, see Events Processed, page E-25. For information about customized events, see Customizing Events, page 1-50.)
Test Name
Name of the phone status test.
Test Status
Status of the test: pass or fail.
Phone Extension
IP phone extension.
Phone MAC Address
IP phone MAC address.
Time Stamp
Date and time of most recent phone status test.
Back to Top (link)
Click to return to the top of the report.
Related Topics
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24-Hour Inventory Update Report—Devices
Note
This report summarizes all devices in your system that have been added or removed during the last 24 hours. The report content is described in the following table.
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Go to (list)
Select a section of the report to navigate to it:
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Device Type
Type of device.
Device Name
IP address or DNS name.
IP Address
IP address of the device.
Status
State the device is in with respect to being monitored by Operations Manager:
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For more information, see Understanding the Device Summary and Device States, page 1-70.
First Added
Date and time the device was first added to Operations Manager.
Last Discovered
Date and time that inventory collection last occurred on the device.
Back to Top (link)
Click to return to the top of the report.
Device Type
Type of device.
Device Name
IP address or DNS name.
IP Address
IP address of the device.
Time
Date and time that the device was removed from Operations Manager.
Back to Top (link)
Click to return to the top of the report.
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24-Hour Inventory Update Report—Phones
Note
This report summarizes all IP phones in your system that have been added or removed in during the last 24 hours. The report content is described in the following table.
Go to (list)
Select a section of the report to navigate to it:
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Extension
Extension number of the phone.
User
User identified by username, extension, or IP address.
IP Address
IP address for the phone.
MAC Address
MAC address for the phone.
Model
Cisco Unified IP Phone model number
Protocol
SCCP
Note
Status
Regd
Whether the phone is registered to a Cisco Unified Communications Manager or Cisco Unified Communications Manager Express—yes or no.
CCM/CCE Address
Address of the Cisco Unified Communications Manager (CCM) or Cisco Unified Communications Manager Express (CCE) with which the IP phone is registered; for example, 10.76.38.70.
Switch Address
IP address of the switch to which the IP phone is connected; for example, 10.76.29.162.
Switch Name
Name of the switch to which the IP phone is connected.
Port
Switch port used by the IP phone; for example, Fa0/12.
Port Status
Status of the port used by the IP phone; for example, static.
VLAN Name
Name of the VLAN (user-defined name); for example, voice.
VLAN ID
ID of the VLAN for the IP phone; for example, 100.
Back to Top (link)
Click to return to the top of the report.
The Removed Phones section of the report contains the same fields as the Added Phones section of the report. See Added Phones (Last 24 Hours).
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Scheduling and Exporting the Personalized Report
You must create a schedule for the Personalized Report, and optionally, you can export the data to disk.
Related Topics
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Creating a Schedule and Optionally Exporting the Personalized Report
Procedure
Step 1
Step 2
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C:\MyReport–
Step 3
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Updating the Personalized Report Schedule and Export Options
Use this procedure to update the Personalized Report schedule and export options.
Procedure
Step 1
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Step 2
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C:\MyReport–
Step 3
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Enabling and Disabling the Personalized Report
Use this procedure to stop (disable) the Personalized Report and restart (enable) the report.
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Procedure
Step 1
Step 2
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This Document Applies to These Products
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