User Guide for Cisco Unified Operations Manager 2.1
Events Processed
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Events Processed

Table Of Contents

Events Processed

Event Information

Supported Events

Obsolete Events


Events Processed


This section covers the following topics:

Event Information

Supported Events

Obsolete Events

Event Information

Cisco Unified Operations Manager (Operations Manager) is now configured as a Cisco Communications Manager remote syslog receiver for Cisco CallManager (referred to in later releases, Unified Communications Manager), Call Detail Records (CDRs), Disaster Recovery Framework (DRF), and AONS Management Console (AMC) services.

Table E-1 lists all possible events you might see on a Monitoring Dashboard, along with the following:

Description —A summary of the event, including typical causes (if known).

Trigger —How Operations Manager learns of the event: from normal polling, from RTMT, a syslog that was received, a threshold that was exceeded, a diagnostic test result, a trap that was received, or an event received from Windows Event Manager. For a list of thresholds and events that they trigger, see Table 19-14.

Severity —The severity that Operations Manager assigns to the event: critical, warning, or informational.

Device Type —The devices, as classified in Operations Manager, on which the event can occur.

Clear Interval—The interval at which Operations Manager clears the event from the Alert Detail View by Operations Manager. Some syslog-based events have a predetermined clear interval. Upon reaching the expiry of the clear interval, Operations Manager moves the events from Active to Cleared. (For more information, see Responding to Events Using the Alert Details Page, page 3-37.)

Event Code —The code used by Notifications to track changes to default Operations Manager event names using the Notification event customization feature. (For more information, see Customizing Events, page 15-27.)

Some events are no longer available for monitoring and have been made obsolete. See Obsolete Events for a list. If you use any of these obsoleted events, refer to the equivalent events that can be used instead of the obsolete events.

Events listed in Table E-1 are displayed on:

The Alert Details page—Shows the majority of events generated. Event names correspond to those displayed in the Description column of the Alert Details page.

The Phone Activities display—Shows information about the IP phones in your network that have become disconnected from the switch, are no longer registered to a Cisco Unified Communications Manager, or have gone into SRST mode. The following events cause activity to be displayed on the Phone Activities display:

SRSTEntered

SRSTSuspected

The Service Quality Alerts display—Shows events generated as a result of traps received from Service Monitor. The following events cause activity to be displayed on the Service Quality Alerts display:

CriticalServiceQualityIssue

MultipleServiceQualityIssue

ServiceQualityIssue


Note The SensorDown event is also generated as a result of traps received from Service Monitor. However, SensorDown appears under Unidentified Trap.


Supported Events

Table E-1 lists the events supported by Operations Manager.

Table E-1 Events that Operations Manager Supports 

Event
Description, Cause, Severity and Event Code

AvailableInboxLicenseLow

Description: Number of available inbox licenses are fewer than the threshold.

Trigger: Fell below Unity Inbox License Threshold.

Severity: Critical.

Device Type: Media Server.

Event Code: 2103.

AvailableLicenseLow

Description: The number of available Unity licenses are fewer than the threshold.

Trigger: Fell below Unity License Threshold.

Severity: Critical.

Device Type: Media Server.

Event Code: 2104.

AverageLatency_ThresholdExceeded

Description: The average latency for a node-to-node UDP Jitter for VoIP test exceeds the threshold set for the test.

Trigger: Node-to-node test.

Severity: Warning.

Device Type: Router or Switch.

Event Code: 4004.

Authentication Failed

Supports Unified Communications Manager version 5.x or later in Syslog/RTMT.

Description: Occurs when there is authentication failure in a login attempt.

Trigger: Polling.

Severity: Warning.

Device Type: Unified Communications Manager version 6.x or later.

Clear Interval: Time-based auto clear in Event Promulgation Module (EPM) after 30 minutes.

Event Code: 7006.

BackupActivated

Description: Backup port or interface has come online, indicating that the port or interface it backs up has gone down.

Trigger: Polling.

Severity: Warning.

Device Type: Host, Hub, Router, Optical Switch, or Switch.

Event Code: 1000.

CCMEDown

Description: The Cisco Unified Communications Manager Express application is down. This could be due to some problem in the application or device.

Trigger: Polling.

Severity: Critical.

Device Type: Router.

Event Code: 2038.

For Cisco Unified Communications Manager, see CallManagerDown.

CCMEEphoneDeceased

Description: The state of an ephone registered to Cisco Unified Communications Manager Express changed to deceased.

Trigger: Processed trap (see Processed SNMP Traps, page C-1).

Severity: Warning.

Device Type: Router or VoiceGateway.

Event Code: 2076.

CCMEEphoneLoginFailed

Description: An ephone login to Cisco Unified Communications Manager Express was rejected or failed.

Trigger: Processed trap (see Processed SNMP Traps, page C-1).

Severity: Warning.

Device Type: Router or VoiceGateway.

Event Code: 2078.

CCMEEphoneRegistrationFailed

Description: An ephone attempted to register with Cisco Unified Communications Manager Express and failed.

Trigger: Processed trap (see Processed SNMP Traps, page C-1).

Severity: Warning.

Device Type: Router or VoiceGateway.

Event Code: 2077.

CCMEEphoneUnregistrationsExceeded

Description: The number of ephones registered to Cisco Unified Communications Manager Express was exceeded.

Trigger: Processed trap (see Processed SNMP Traps, page C-1).

Severity: Critical.

Device Type: Router or VoiceGateway.

Event Code: 2075.

CCMEKeyEphoneRegistrationChange

Description: Registration status changed for a key IP ephone with respect to Cisco Unified Communications Manager Express.

Trigger: Processed trap (see Processed SNMP Traps, page C-1).

Severity: Warning.

Device Type: Router or VoiceGateway.

Event Code: 2080.

CCMELivefeedMOHFailed

Description: Music on hold (MOH) live feed failed on Cisco Unified Communications Manager Express.

Trigger: Processed trap (see Processed SNMP Traps, page C-1).

Severity: Warning.

Device Type: Router or VoiceGateway.

Event Code: 2074.

CCMEMaximumConferencesExceeded

Description: Maximum number of simultaneous three-party conferences supported was exceeded on Cisco Unified Communications Manager Express.

Trigger: Processed trap (see Processed SNMP Traps, page C-1).

Severity: Warning.

Device Type: Router or VoiceGateway.

Event Code: 2073.

CCMENightServiceChange

Description: Night service status changed on an ephone registered to Cisco Unified Communications Manager Express.

Trigger: Processed trap (see Processed SNMP Traps, page C-1).

Severity: Critical.

Device Type: Router or VoiceGateway.

Event Code: 2079.

CCMEStatusChange

Description: Cisco Unified Communications Manager Express enabled state has changed.

Trigger: Processed trap (see Processed SNMP Traps, page C-1).

Severity: Warning.

Device Type: Router or VoiceGateway.

Event Code: 2072.

CCMHttpServiceDown

Description: HTTP service cannot be used to communicate to all Cisco Unified Communications Managers in the cluster. This might be due to the following:

The web service for all Cisco Unified Communications Managers in the cluster is down.

The credentials (username, password) for at least one of the running web services were not found or are incorrect.

Trigger: Polling.

Severity: Critical.

Device Type: Cisco Unified Communications Manager or cluster.

Event Code: 2009.

CDR Agent Send File Failed

Supports Unified Communications Manager version 5.x or later in Syslog/RTMT.

Description: The CDR Agent cannot send CDR files from a Communications Manager node to the CDR Repository node within the Communications Manager cluster.

Trigger: Polling.

Severity: Critical.

Device Type: Communications Manager.

Clear Interval: Time-based auto clear in EPM after 60 minutes.

Event Code: 7010.

CDR File Delivery Failed

Supports Unified Communications Manager version 5.x or later in Syslog/RTMT.

Description: The FTP delivery of CDR files to the outside billing server failed.

Trigger: Polling.

Severity: Warning.

Device Type: Communications Manager.

Clear Interval: Time-based auto clear in EPM after 60 minutes.

Event Code: 7011.

CDR High Water Mark Exceeded

Supports Unified Communications Manager version 5.1.3 or later in Syslog/RTMT.

Description: The High Water Mark for CDR files has been reached and some successfully delivered CDR files have been deleted.

Trigger: Polling.

Severity: Warning.

Device Type: Communications Manager.

Clear Interval: Time-based auto clear after 30 minutes.

Event Code: 7014.

CDR Maximum Disk Space Exceeded

Supports Unified Communications Manager version 5.x or later in Syslog/RTMT.

Description: The CDR files disk usage has exceeded the maximum disk allocation. Some undelivered files have been deleted.

Trigger: Polling.

Severity: Critical.

Device Type: Communications Manager.

Clear Interval: Time-based auto clear in EPM after 60 minutes.

Event Code: 7008.

Cisco1040SensorDown

Description: A Cisco 1040 has stopped responding to keepalives from Service Monitor.

Trigger: Processed trap (see Processed SNMP Traps, page C-1).

Severity: Critical.

Device Type: Unidentified Trap (because Operations Manager does not monitor Cisco 1040.)

Event Code: 8004.

This event appears on the Alert Details page and can be generated only when you have a licensed copy of Service Monitor.

Cisco DRF Failure

Supported for CCM 5.x and later.

Description: The DRF backup or restore process has encountered errors.

Trigger: Polling.

Severity: Critical.

Device Type: Communications Manager.

Clear Interval: Time-based auto clear in EPM after 4 days.

Event Code: 7007.

Code Red

Description: Cisco Unified Communications Manager has entered Code Red state (call-throttling mode) due to unacceptably high delay in handling incoming calls.

Trigger: Syslog.

Severity: Critical.

Device Type: Cisco Unified Communications Manager or cluster.

Clear Interval: Time-based auto clear in Event Promulgation Module (EPM) after 4 days.

Event Code: 2048.

Code Yellow

Description: Cisco Unified Communications Manager has entered Code Yellow state (call-throttling mode) due to an unacceptably high delay in handling incoming calls.

Trigger: Syslog.

Severity: Critical.

Device Type: Cisco Unified Communications Manager or cluster.

Event Code: 2049.

Code Yellow

Description: Cisco Unified Communications Manager call-throttling terminates when the delay in handling incoming calls falls below the exit latency.

Trigger: Syslog.

Severity: Informational.

Device Type: Cisco Unified Communications Manager or cluster.

Event Code: 2049.

ComponentDown

Description: A component within IPCC is down.

Trigger: Polling.

Severity: Critical.

Device Type: Media Server.

Event Code: 2039.

Core Dump File Found

Supports Unified Communications Manager version 5.1.3 or later in Syslog/RTMT.

Description: This indicates that a core dump file has been found in the system.

Trigger: RTMT.

Severity: Critical.

Device Type: Cisco Unified Communications Manager or cluster.

Clear Interval: Time-based auto clear in EPM after 4 days.

Event Code: 7009.

CPALoginFailureThresholdExceeded

Description: The number of failed Cisco Personal Assistant logins that exceeded the limit.

Trigger: Exceeded the CPA Login Failure threshold.

Severity: Critical.

Device Type: Media Server.

Event Code: 2086.

CPATransferFailedThresholdExceeded

Description: Number of times that Cisco Personal Assistant tried and failed to transfer a call.

Trigger: Exceeded the CPA Transfer Failed threshold.

Severity: Critical.

Device Type: Media Server.

Event Code: 2087.

CPAVoicemailThresholdExceeded

Description: The number of times callers tried to access voice mail but failed, or the number of voicemail login failures that exceeded the limit.

Trigger: Exceeded the CPA Voice Mail threshold.

Severity: Critical.

Device Type: Media Server.

Event Code: 2088.

CPUPegging

Description: The percentage of CPU load on a server is over the configured percentage for the configured period of time.

Trigger: RTMT.

Severity: Critical.

Device Type: Communications Manager or cluster.

Event Code: 1013. 2126.

cpuUtilizationExceeded

Description: CPU utilization of the voice service or the system exceeded the limit.

Trigger: Exceeded the CPU Utilization threshold.

Severity: Warning.

Device Type: Media Server.

Event Code: 2085.


Note Events are removed for CCM only. You may need to manually clear these CCM events after your upgrade is complete.


CriticalServiceQualityIssue

Description: Operations Manager has received a MOS violation trap from Service Monitor and MOS has fallen below the value set on the Event Settings page. See Configuring Service Quality Event Settings, page 20-7.

Trigger: Event settings. See Configuring Service Quality Event Settings, page 20-7.

Severity: Critical.

Device Type: Service Quality events pertain to the call destination, which might be a device (Voice Gateway) or a phone.

Event Code: 8002.


Note This event is shown on the Service Quality Alert Details display. (See Using the Service Quality Alerts Display, page 4-3.) This event can be generated only when you have a licensed copy of Service Monitor.


CTILinkDown

Description: An active link between CTI Manager and Cisco Unified Communications Manager is down.

Trigger: Polling.

Severity: Critical.

Device Type: Media Server.

Event Code: 2096.

CUEApplicationStatusChange

Description: An application on Cisco Unity Express has come online or gone offline.

Trigger: Processed trap (see Processed SNMP Traps, page C-1).

Severity: Warning.

Device Type: Router.

Event Code: 2063.

CUEBackupFailed

Description: Cisco Unity Express backup failed.

Trigger: Processed trap (see Processed SNMP Traps, page C-1).

Severity: Critical.

Device Type: Router.

Event Code: 2068.

CUECCMConnectionLost

Description: Cisco Unity Express has lost connection with Cisco Unified Communications Manager.

Trigger: Processed trap (see Processed SNMP Traps, page C-1).

Severity: Critical.

Device Type: Router.

Event Code: 2066.

CUENTPIssue

Description: Cisco Unity Express is affected by a problem with NTP.

Trigger: Processed trap (see Processed SNMP Traps, page C-1).

Severity: Warning.

Device Type: Router.

Event Code: 2069.

CUEResourceExhausted

Description: A Cisco Unity Express resource has been exhausted.

Trigger: Processed trap (see Processed SNMP Traps, page C-1).

Severity: Critical.

Device Type: Router.

Event Code: 2067.

CUESecurityIssue

Description: Cisco Unity Express is affected by a problem with security.

Trigger: Processed trap (see Processed SNMP Traps, page C-1).

Severity: Warning.

Device Type: Router.

Event Code: 2064.

CUEStorageIssue

Description: Cisco Unity Express is affected by a problem with storage.

Trigger: Processed trap (see Processed SNMP Traps, page C-1).

Severity: Warning.

Device Type: Router.

Event Code: 2065.

DataPhysicalDiskDown

Description: Drive down on Cisco Unified Communications Manager.

Trigger: Polling.

Severity: Critical.

Device Type: Media Server.

Event Code: 2060.

DB Replication Failure

Supports Unified Communications Manager version 5.x or later in Syslog/RTMT. For Unified Communications Manager 5.x or later the event name is IDS Replication Failure.

Description: A subscriber in a Cisco Unified Communications Manager cluster experienced a failure while replicating the data to the publisher database. This event needs to be manually cleared to delete it.

Trigger: RTMT.

Severity: Critical.

Device Type: Media Server.

Clear Interval: Time-based auto clear after 4 days.

Event Code: 2091.

D Channel Out of Service

Description: The connection to the voice gateway is out of service.

Trigger: Syslog.

Severity: Critical.

Device Type: Voice Gateway.

Clear Interval: Time-based auto clear after 4 days.

Event Code: 7021.

DPAPortCallManager
LinkDown

Description: No connectivity between the DPA port and Cisco Unified Communications Manager.

Trigger: Polling.

Severity: Critical.

Device Type: Voice Mail Gateway.

Event Code: 2013.

DPAPortTelephonyLinkDown

Description: No connectivity between the DPA port and Octel voice mail.

Trigger: Polling.

Severity: Critical.

Device Type: Voice Mail Gateway.

Event Code: 2014.

Duplicate

Description: Same IP address is configured on multiple managed systems.

Trigger: Polling (often during rediscovery).

Severity: Critical.

Device Type: Host, Hub, Router, Optical Switch, or Switch.

Event Code: 1001.

ExcessiveFragmentation

Description: System memory is highly fragmented.

Trigger: Exceeded Memory Fragmentation Threshold.

Severity: Critical.

Device Type: Host, Router, Switch, or Optical Switch.

Event Code: 1003.

ExpertAdvisorSystemDown

Description: This alarm is generated when any of the subsystems of Expert Advisor is down.

Trigger: Polling.

Severity: Critical.

Device Type: Media Server.

Event Code: 2112.

FanDegraded

Description: Fan condition is Degraded.

Trigger: Polling, or processed trap (see Processed SNMP Traps, page C-1).

Severity: Warning.

Device Type: Media Server or Voice Gateway.

Event Code: 2015.

FanDown

Description: Fan condition is Down.

Trigger: Processed trap (see Processed SNMP Traps, page C-1).

Severity: Critical.

Device Type: Media Server or Voice Gateway.

Event Code: 2016.

Flapping

Description: Port or interface is repeatedly alternating between Up and Down states over a short period of time. Operations Manager issues this event by monitoring the number of link downs received within the link window for a particular network adapter (using the Link threshold and Link Window parameters).

Trigger: Exceeded Link Trap Threshold for Link Trap Window; or processed trap (see Processed SNMP Traps, page C-1).

Severity: Critical.

Device Type: Host, Hub, Router, Optical Switch, or Switch.

Event Code: 1004.

HighAnalogPortUtilization

Description: Percentage utilization of an analog port has exceeded a threshold.

Trigger: Exceeded one of these thresholds:

Cisco Unified Communications Manager Analog Port Utilization.

FXS Port Utilization Threshold.

FXO Port Utilization Threshold.

MGCP Gateway Analog Port Utilization.

FXS Port Utilization Threshold.

FXO Port Utilization Threshold.

H323 Gateway Analog Port Utilization.

FXS Port Utilization Threshold.

FXO Port Utilization Threshold.

EM Port Utilization Threshold.

Note You must enable polling for Voice Utilization Settings to monitor this event.

Severity: Critical.

Device Type: Media Server or Voice Gateway.

Event Code: 4100.

HighBackplaneUtilization

Description: Utilization of the backplane's bandwidth exceeds the backplane utilization threshold.

Trigger: Exceeded Backplane Utilization Threshold.

Severity: Critical.

Device Type: Host, Router, Switch, or Optical Switch.

Event Code: 1005.

HighBroadcastRate

Description: Input packet broadcast percentage exceeds the Broadcast threshold. The input packet broadcast percentage calculates the percentage of total capacity that was used to receive broadcast packets.

Trigger: Exceeded Broadcast Threshold.

Severity: Critical.

Device Type: Host, Router, Switch, or Optical Switch.

Event Code: 1006.

HighBufferMissRate

Description: Rate of buffer misses exceeds the Memory Buffer Miss Threshold.

Trigger: Exceeded Memory Buffer Miss Threshold.

Severity: Critical.

Device Type: Host, Router, Switch or Optical Switch.

Event Code: 1007.

HighBufferUtilization

Description: Number of buffers used exceeds the Memory Buffer Utilization Threshold.

Trigger: Exceeded Memory Buffer Utilization Threshold.

Severity: Critical.

Device Type: Host, Router, Switch, or Optical Switch.

Event Code: 1008.

HighCollisionRate

Description: Rate of collisions exceeds the Collision Threshold.

Trigger: Exceeded Collision Threshold.

Severity: Critical.

Device Type: Host, Hub, Router, Switch, or Optical Switch.

Event Code: 1009.

HighDigitalPortUtilization

Description: Percentage utilization of a digital port has exceeded a threshold.

Trigger: Exceeded one of these thresholds:

Cisco Unified Communications Manager Digital Port Utilization

BRI Channel Utilization Threshold.

T1 PRI Channel Utilization Threshold.

E1 PRI Channel Utilization Threshold.

T1 CAS Channel Utilization Threshold.

MGCP Gateway Digital Port Utilization.

BRI Channel Utilization Threshold.

T1 PRI Channel Utilization Threshold.

E1 PRI Channel Utilization Threshold.

T1 CAS Channel Utilization Threshold.

H323 Gateway Digital Port Utilization.

BRI Channel Utilization Threshold.

T1 PRI Channel Utilization Threshold.

E1 PRI Channel Utilization Threshold.

T1 CAS Channel Utilization Threshold.

E1 CAS Channel Utilization Threshold.

Note You must enable polling for Voice Utilization Settings to monitor this event.

Severity: Critical.

Device Type: Media Server or Voice Gateway.

Event Code: 4101.

HighDiscardRate

Description: A HighDiscardRate event occurs when:

The input packet queued rate is greater than the minimum packet rate, and the input packet discard percentage is greater than the Discard Threshold. The input packet queued rate is the rate of packets received without error. The input packet discard percentage is calculated by dividing the rate of input packets discarded by the rate of packets received.

The output packet queued rate is greater than the minimum packet rate, and the output packet discard percentage is greater than the Discard Threshold. The output packet queued rate is the rate of packets sent without error. The output packet discard percentage is calculated by dividing the rate of output packets discarded by the rate of packets sent.

Trigger: Exceeded Discard Threshold.

Severity: Critical.

Device Type: Host, Hub, Router, Switch, or Optical Switch.

Event Code: 1010.

HighErrorRate

Description: A HighErrorRate event occurs for input or output packets when both of the following thresholds are exceeded:

Error Threshold—Percentage of packets in error.

Error Traffic Threshold—Percentage of bandwidth in use.

Trigger: Exceeded Error Threshold and equaled or exceeded Error Traffic Threshold.

Severity: Critical.

Device Type: Host, Hub, Router, Switch, or Optical Switch.

Event Code: 1011.

HighPortUtilization

Description: Percentage of port utilization exceeds a threshold.

Note You must enable polling for Voice Utilization Settings to monitor this event.

Trigger: Exceeded one of these thresholds:

Voice Mail Gateway Port Utilization.

Voice Mail Port Utilization Threshold.

PBX Port Utilization Threshold.

Severity: Critical.

Device Type: Media Server or Voice Mail Gateway.

Event Code: 4102.

HighResourceUtilization

Description: A hardware resource threshold has been exceeded.

Trigger: Exceeded one of these thresholds:

Cisco Unified Communications Manager Resource Utilization

MOH Multicast Resources Active Threshold.

MOH Unicast Resources Active Threshold.

MTP Resources Active Threshold.

Transcoder Resources Active Threshold.

Hardware Conference Resources Active Threshold.

Software Conference Resources Active Threshold.

Conferences Active Threshold.

Conference Streams Active Threshold.

MOH Streams Active Threshold.

MTP Streams Active Threshold.

Location Bandwidth Available Threshold.

H323 Gateway Resource Utilization.

DSP Utilization Threshold.

Gatekeeper Resource Utilization.

Total Bandwidth Utilization for Local Zone Threshold.

Interzone Bandwidth Utilization for Local Zone Threshold.

Cisco Unified Communications Manager Express Utilization.

Registered IP Phones Threshold.

Registered Key IP Phones Threshold.

Cisco Unity Express Utilization.

Capacity Utilization Threshold.

Session Utilization Threshold.

Orphaned Mailboxes Threshold.

Note You must enable polling for Voice Utilization Settings to monitor this event.

Severity: Critical.

Device Type: Cisco Unified Communications Manager or cluster, Gatekeeper, Media Server, Router, or Voice Gateway.

Event Code: 4103.

HighUtilization

Description: Current utilization exceeds the utilization threshold configured for this network adapter or processor.

Trigger: Exceeded one of these thresholds:

Utilization Threshold.

Processor Utilization Threshold.

Severity: Critical.

Device Type: Host, Media Server, Router, Switch, Optical Switch, or Voice gateway.

Event Code: 1013.

ICT Call Throttling

Description: Cisco Unified Communications Manager has resumed normal state and starts accepting calls for the indicated H323 device.

Trigger: Syslog.

Severity: Informational.

Device Type: Communications Manager or cluster.

ICT Call Throttling

Description: Cisco Unified Communications Manager has detected a route loop over H323 trunk. As a result, it has temporarily stopped accepting calls for the indicated H323 device.

Trigger: Syslog.

Severity: Informational.

Device Type: Communications Manager or cluster.

IDS Replication Failure

Supports Unified Communications Manager version 5.x or later in Syslog/RTMT.

Description: A subscriber in a Cisco Unified Communications Manager cluster experienced a failure while replicating the data to the publisher database. This event needs to be manually cleared to delete it.

Trigger: RTMT.

Severity: Critical.

Device Type: Media Server.

Clear Interval: Time-based auto clear after 4 days.

Event Code: 2091.

IdeAtaDiskDown

Description: IDE/ATA drive down on Cisco Unified Communications Manager.

Trigger: Polling.

Severity: Critical.

Device Type: Media Server.

Event Code: 2062.

InformAlarm

Description: An informational pass-through trap was generated.

Trigger: Pass-through trap. See Pass-Through and Unidentified Traps, page C-4.

Severity: Informational.

Event Code: 1014.

InsufficientFreeHardDisk

Description: Free disk space is low.

Trigger: Exceeded Free Hard Disk Threshold.

Severity: Critical.

Device Type: Media Server.

Event Code: 2020.

See also InsufficientFreeMemory, InsufficientFreePhysicalMemory, InsufficientFreeVirtualMemory.


Note Events are removed for Unified Communications Manager only. You may need to manually clear these CCM events after your upgrade is complete.


InsufficientFreeMemory

Description: System is running out of memory resources. Also reported if there has been a failure to allocate a buffer due to lack of memory.

Trigger: Exceeded Free Memory Threshold.

Severity: Critical.

Device Type: Host, Media Server, Router, Switch, or Optical Switch.

Event Code: 1015.

See also InsufficientFreeHardDisk, InsufficientFreePhysicalMemory, InsufficientFreeVirtualMemory.


Note Events are removed for CCM only. You may need to manually clear these CCM events after your upgrade is complete.


InsufficientFreePhysicalMemory

Description: System is running out of physical memory resources.

Trigger: Exceeded Free Physical Memory Threshold.

Severity: Critical.

Device Type: Voice Gateway.

Event Code: 2021.

See also InsufficientFreeHardDisk, InsufficientFreeMemory, InsufficientFreeVirtualMemory.


Note Events are removed for CCM only. You may need to manually clear these CCM events after your upgrade is complete.


InsufficientFreeVirtualMemory

Description: System is running out of virtual memory resources.

Trigger: Exceeded Free Virtual Memory Threshold.

Severity: Critical.

Event Code: 2022.

Device Type: Media Server.

See also InsufficientFreeHardDisk, InsufficientFreeMemory, InsufficientFreePhysicalMemory.


Note Events are removed for CCM only. You may need to manually clear these CCM events after your upgrade is complete.


InterfaceOperationallyDown

Description: Interface is nonoperational.

Trigger: Polling.

Severity: Critical.

Device Type: Digital Voice Gateway, Media Server, or Voice Gateway.

Event Code: 2023.

See also OperationallyDown.

IPCCDualStateNotification

Description: The Unified Contact Center sent a notification with a value of cccaEventState in the trap details.

Trigger: Processed trap (see Processed SNMP Traps, page C-1).

Severity: Warning.

Device Type: Media Server.

Event Code: 2070.

IPCCSingleStateNotification

Description: The Unified Contact Center sent a notification with a value of singleStateRaise for ccaEventState in the trap details.

Trigger: Processed trap (see Processed SNMP Traps, page C-1).

Severity: Warning.

Device Type: Media Server.

Event Code: 2070.

JitterDS_ThresholdExceeded

Description: Jitter exceeds the node-to-node test threshold.

Trigger: Node-to-node test.

Severity: Warning.

Device Type: Router or Switch.

Event Code: 4008.

For more information, see Using Node-To-Node Tests, page 11-1.

JitterSD_ThresholdExceeded

Description: Jitter exceeds the node-to-node test threshold.

Trigger: Node-to-node test.

Severity: Warning.

Device Type: Router or Switch.

Event Code: 4007.

For more information, see Using Node-To-Node Tests, page 11-1.

LocationBWOutOfResources

Description: A call through a Cisco Unified Communications Manager location failed due to lack of bandwidth.

Trigger: Exceeded Location Out of Resources Threshold.

Severity: Critical.

Device Type: Media Server.

Event Code: 2094.

LogPartitionHighWatermarkExceeded

Supports Unified Communications Manager version 5.x or later in Syslog/RTMT.

Description: The percentage of used disk space in the log partition has exceeded the configured high-water mark.

Trigger: Exceeded high-water mark threshold.

Severity: Informational.

Device Type: Communications Manager.

Event Code: 2132.

LogPartitionLowWatermarkExceeded

Supports Unified Communications Manager version 5.x or later in Syslog/RTMT.

Description: Free disk space is low. The percentage of used disk space in the log partition has exceeded the configured low water mark. There are no files to be purged under such a situation.

Trigger: Exceeded free hard disk threshold.

Severity: Informational.

Device Type: Media Server.

Event Code: 2131.

See also LogPartitionHighWatermarkExceeded, LogPartitionLowWatermarkExceeded, and LowInactivePartitionAvailableDiskSpace.

LostContactWithCluster

Description: Voice gateway, voice gatekeeper, voice port, or voice interface lost registration with a Cisco Unified Communications Manager cluster.

Trigger: Polling.

Severity: Critical.

Device Type: Voice Gateway (voice port, voice interface), Voice Mail Gateway (voice port), Digital Voice Gateway, Gatekeeper.

Event Code: 2035.

LowActivePartitionAvailableDiskSpace

Supports Unified Communications Manager version 5.x or later.

Description: The percentage of available disk space on the active partition is lower than the configured value.

Trigger: Threshold.

Severity: Critical.

Device Type: Communications Manager.

LowAvailableDiskSpace

Supports Unified Communications Manager version 4.x or later.

Description: The percentage of available disk space on the active partition is lower than the configured value.

Trigger: Threshold.

Severity: Critical.

Device Type: Communications Manager.

LowAvailableVirtualMemory

Description: The percentage of available virtual memory is lower than the configured value.

Trigger: Threshold.

Severity: Critical.

Device Type: Communications Manager.

Event Code: 2022.

LowInactivePartitionAvailableDiskSpace

Supports Unified Communications Manager version 5.x or later.

Description: The percentage of available disk space of the inactive partition is lower than the configured value.

Trigger: Threshold.

Severity: Critical.

Device Type: Communications Manager.

Event Code: 2020.

LowSwapPartitionAvailableDiskSpace

Supports Unified Communications Manager version 5.x or later.

Description: The percentage of available disk space of the swap partition is lower than the configured value.

Trigger: Threshold.

Severity: Critical.

Device Type: Communications Manager.

Event Code: 2121.

MajorAlarm

Description: Critical pass-through trap was generated.

Trigger: Pass-through trap. See Pass-Through and Unidentified Traps, page C-4.

Severity: Informational.

Event Code: 1016.

Media Resource List Exhausted

Supports Unified Communications Manager version 6.x or later in Syslog/RTMT.

Description: All available media resources defined in media list are busy.

Trigger: Polling.

Severity: Critical.

Device Type: Media Server.

Clear Interval: Time-based auto clear after 60 minutes.

Event Code: 2056, 4103, 2052, 2053, 2057 and pass-through trap.

MeetingPlaceSwAlarm

Description: This alarm is generated when the Meeting Place device reports any software alarm.

Trigger: Trap-Based Event.

Severity: Warning.

Device Type: Media Server.

Event Code: 2113.

MinorAlarm

Description: Significant pass-through trap was generated.

Trigger: Pass-through trap. See Pass-Through and Unidentified Traps, page C-4.

Severity: Informational.

Event Code: 1017.

MultipleServiceQualityIssue

Description: Operations Manager has generated a user-defined number of Service Quality Issue events in a user-defined number of minutes.

Trigger: Event settings. See Configuring Service Quality Event Settings, page 20-7.

Severity: Critical.

Device Type: Service Quality events pertain to the call destination, which might be a device (Voice Gateway) or a phone.

Event Code: 8003.

Note When this event occurs, Multiple Service Quality Issues is displayed in the status bar on the Service Quality Alert Details display. (See Using the Service Quality Alerts Display, page 4-3.) This event can be generated only when you have a licensed copy of Service Monitor.

MWIOnTimeExceeded

Description: MWIOnTime value exceeded the threshold.

Trigger: Exceeded MWI on time threshold.

Severity: Warning.

Device Type: Media Server.

Event Code: 2024.

NicDown

Description: Network interface card down on an IPCC.

Trigger: Polling.

Severity: Critical.

Device Type: Media Server.

Event Code: 2040.

NodeToNodeTestFailed

Description: A node-to-node test failed.

Trigger: Node-to-node tests

Severity: Warning.

Device Type: Router or Switch.

Event Code: 4000.

Number Of Registered Phones Dropped

Supports Unified Communications Manager version 5.1.3 or later in Syslog/RTMT.

Description: The number of registered phones in the cluster dropped more than the configured percentage between consecutive polls.

Trigger: Threshold.

Severity: Warning.

Device Type: Phone.

Clear Interval: Time-based auto clear after 60 minutes.

Event Code: 7016.

Number Of Registered Gateways Decreased1

Supports Unified Communications Manager version 5.1.3 or later in Syslog/RTMT.

Description: The number of registered gateways decreases between consecutive RTMT polls.

Trigger: Polling.

Severity: Warning.

Device Type: Voice Gateway.

Clear Interval: Time-based auto clear after 60 minutes.

Event Code:

Number Of Registered Gateways Increased1

Supports Unified Communications Manager version 5.x or later in Syslog/RTMT.

Description: The number of registered gateways increases between consecutive RTMT polls.

Trigger: Polling.

Severity: Informational.

Device Type: Voice Gateway.

Clear Interval: Time-based auto clear after 60 minutes.

Event Code:

Number Of Registered MediaDevices Decreased1

Supports Unified Communications Manager version 5.1.3 or later in Syslog/RTMT.

Description: A registered media device count decreases between consecutive RTMT polls.

Trigger: Polling.

Severity: Informational.

Device Type: Cluster.

Clear Interval: Time-based auto clear after 60 minutes.

Event Code: 7018.

Number Of Registered MediaDevices Increased1

Supports Unified Communications Manager version 5.1.3 or later in Syslog/RTMT.

Description: A registered media device count increases between consecutive RTMT polls.

Trigger: Polling.

Severity: Informational.

Device Type: Cluster.

Clear Interval: Time-based auto clear after 60 minutes.

Event Code: 7017.

OperationallyDown

Description:

Interface—Card or network adapter's operational state is not normal.

System Hardware—Disk's operational state is not normal.

Trigger: Polling, or processed trap (see Processed SNMP Traps, page C-1).

Note For interfaces, Operations Manager will only generate an OperationallyDown clear event if the card is reinserted into the same slot, and if the module index is the same before and after the card is reinserted.

Severity: Critical.

Device Type: Host, Hub, Router, Switch, or Optical Switch.

Event Code: 1018.

See also CardDown, InterfaceOperationallyDown, and VoiceCardDown.

OutofRange

Description: Device temperature or voltage is outside the normal operating range. When an OutofRange event is generated, you will normally also see fan, power supply, or temperature events.

Trigger: Exceeded one of these thresholds:

Relative temperature threshold.

Relative voltage threshold.

Severity: Critical.

Device Type: Host, Router, Switch, or Optical Switch.

Event Code: 1019.

PacketLossDS_ThresholdExceeded

Description: Packet loss exceeds the node-to-node test threshold.

Trigger: Node-to-node test.

Severity: Warning.

Device Type: Router or Switch.

Event Code: 4006.

For more information, see Using Node-To-Node Tests, page 11-1.

PacketLossSD_ThresholdExceeded

Description: Packet loss exceeds the node-to-node test threshold.

Trigger: Node-to-node test.

Severity: Warning.

Device Type: Router or Switch.

Event Code: 4005.

For more information, see Using Node-To-Node Tests, page 11-1.

PhoneReachabilityTestFailed

Description: Operations Manager cannot reach an IP phone. The IP phone has not responded to three or more successive pings from Operations Manager or the IP SLA device.

Trigger: Polling.

Severity: Critical.

Device Type: IP Phone.

Event Code: 9002.

PhonesUnregistered

Description: The selected phone-based notification group's phones unregistered count is less than the Unified Communications Manager/Unified Communications Manager Express-based event threshold for the same Unified CM Express.

Trigger: Polling (Notification).

Severity: Warning.

Device Type: IP Phone.

Event Code: N/A

PhonesUnregisteredThresholdBased

Description: The selected phone-based notification group's phones unregistered count is more than the Unified Communications Manager/Unified Communications Manager Express-based event threshold for the same Unified CM Express.

Trigger: Polling (Notification).

Severity: Warning.

Device Type: Unified Communications Manager/Unified Communications Manager Express.

Event Code: N/A

PimDown

Description: IPCC Peripheral Interface Manager (PIM) down.

Trigger: Polling.

Severity: Critical.

Device Type: Media Server.

Event Code: 2041.

PowerSupplyDegraded

Description: Power supply state is Degraded.

Trigger: Polling.

Severity: Warning.

Device Type: Media Server or Voice Gateway.

Event Code: 2026.

PowerSupplyDown

Description: Power supply state is Down.

Trigger: Trap and polling.

Severity: Critical.

Device Type: Media Server or Voice Gateway.

Event Code: 2027.

QualityDroppedBelowThreshold

Description: Quality has fallen below the node-to-node test threshold.

Trigger: Node-to-node test.

Severity: Warning.

Device Type: Router or Switch.

Event Code: 4009.

For more information, see Using Node-To-Node Tests, page 11-1.

RegistrationResponseTime_Threshold
Exceeded

Description: Registration response time exceeds the node-to-node test threshold.

Trigger: Node-to-node test.

Severity: Warning.

Device Type: Router or Switch.

Event Code: 4003.

For more information, see Using Node-To-Node Tests, page 11-1.

RepeatedRestarts

Description: System repeatedly restarts over a short period of time. Operations Manager issues this event by monitoring the number of system cold and warm starts received within the restart window (using the Restart threshold and the RestartWindow parameters).

Trigger: Exceeded Restart Trap Threshold for Restart Trap Window; or processed trap (see Processed SNMP Traps, page C-1).

Severity: Critical.

Device Type: Host, Hub, Router, Switch, or Optical Switch.

Event Code: 1020.

Resumed

Description: Operations Manager resumes monitoring for a device or component that had previously been suspended from monitoring.

Trigger: User clicks Resume on the Detailed Device View for a device or component that was previously suspended from monitoring. Additionally, a user applies changes.

Severity: Critical.

Device Type: Any.

Event Code: 1024.

For more information, see Suspending/Resuming Devices, page 3-25, Suspending/Resuming a Device Component, page 3-26, and Applying Changes, page 19-61.

RingBackResponseTime_Threshold
Exceeded

Description: Ring-back response time exceeds the node-to-node test threshold.

Trigger: Node-to-node test.

Severity: Warning.

Device Type: Router or Switch.

Event Code: 4002.

For more information, see Using Node-To-Node Tests, page 11-1.

RoundTripResponseTime_Threshold
Exceeded

Description: Round trip response time fallen below the node-to-node test threshold.

Trigger: Node-to-node test.

Severity: Warning.

Device Type: Router or Switch.

Event Code: 4001.

For more information, see Using Node-To-Node Tests, page 11-1.

Route List Exhausted

Supports Unified Communications Manager version 5.1.3 or later in Syslog/RTMT.

Description: This indicates that all available channels defined in route list are busy.

Trigger: Polling.

Severity: Critical.

Device Type: Voice Gateway.

Clear Interval: Time-based auto clear after 60 minutes.

Event Code: 4104, 4106, and 4107.

RTMT Data Missing

Description: This indicates that RTMT poll-based data is missing.

Trigger: Polling.

Severity: Critical.

Device Type: Unified Communications Manager.

Event Code:

SCSIControllerDown

Description: SCSI controller is down on a Compaq system.

Trigger: Polling.

Severity: Critical.

Device Type: Media Server.

Event Code: 2101.

SCSIDriveDown

Description: SCSI drive down on Cisco Unified Communications Manager.

Trigger: Polling.

Severity: Critical.

Device Type: Media Server.

Event Code: 2061.

SDL Link Out Of Service

Description: This event indicates that the local Cisco Unified Communications Manager has lost communication with the remote Communications Manager.

Trigger: Syslog.

Severity: Warning.

Device Type: Communications Manager.

Clear Interval: Time-based auto clear in EPM after 4 days.

Event Code: 7002.

ServiceDown

Supports Unified Communications Manager (UCM) version 4.x and below. If a service is stopped/deactivated by the UCM admin user, the ServiceDown event is not generated in Operations Manager for UCM's 5.x and above.

Description: Service can run but is not running due to some problem in the service or device.

Trigger: Polling.

Severity: Critical (dependent on service).

Device Type: Media Server.

Event Code: 2007.


Note Events are removed for CCM only. You may need to manually clear these CCM events after your upgrade is complete.


ServiceQualityIssue

Description: Operations Manager has received a MOS violation trap from Service Monitor. This indicates that MOS has dropped below a threshold that is set in Service Monitor.

Trigger: Processed trap (see Processed SNMP Traps, page C-1).

Severity: Critical.

Device Type: Service Quality events pertain to the call destination, which might be a device (Voice Gateway) or a phone.

Event Code: 8001.

Note This event is shown on the Service Quality Alert Details display. (See Using the Service Quality Alerts Display, page 4-3.) This event can be generated only when you have a licensed copy of Service Monitor.

SOAPNotReachable

Description: Device experienced Simple Object Access Protocol (SOAP) connectivity failure while polling. SOAP attributes will not be polled.

Trigger: Cisco Unified Communications Manager device experienced SOAP communication failure with the management application. Unified Communications Manager may be overloaded or the web service may be down. Rediscover the device in Cisco Unified Operations Manager.

Severity: Critical.

Device Type: Media Server.

Event Code: 2109.

SRSTEntered

Description: An IP telephony router is functioning in Survivable Remote Site Telephony (SRST) mode, performing call management for phones in place of the central Cisco Unified Communications Manager. The event is generated when a WAN link is down, preventing IP phone TCP keepalive messages from reaching the Cisco Unified Communications Manager.

Trigger: Polling (See also Table 18-1 on page 18-3).

Severity: Critical.

Device Type: Router, Switch, or Optical Switch.

Event Code: 9000.

Note This event triggers activity on the Phone Activities monitoring dashboard.

SRSTRouterFailure

Description: A catastrophic failure occurred on an SRST router.

Trigger: Processed trap (see Processed SNMP Traps, page C-1).

Severity: Warning.

Device Type: Router or VoiceGateway.

Event Code: 2071.

SRSTSuspected

Description: IP Phone Information Facility reports that all phones associated with the SRST router are unregistered, but the WAN link between phones and the central Cisco Unified Communications Manager is up.

Trigger: Polling.

Severity: Critical.

Device Type: Router, Switch, or Optical Switch.

Event Code: 9001.

Note This event triggers activity on the Phone Activities monitoring dashboard.

StateNotNormal

Description: A fan, power supply, temperature sensor, or voltage sensor is not acting normally. When an OutofRange event is generated, you will also see a fan, power supply, or temperature event.

Trigger: Polling.

Severity: Critical.

Device Type: Host, Hub, Router, Switch, or Optical Switch.

Event Code: 1021.

Suspended

Description: Operations Manager suspends monitoring of a device or component.

Trigger: User clicks Suspend on the Detailed Device View for a device or component.

Severity: Critical.

Device Type: Any.

Event Code: 1023.

For more information, see Suspending/Resuming Devices, page 3-25 and Suspending/Resuming a Device Component, page 3-26.

SyntheticTestFailed

Description: Individual synthetic test failed on an application.

Trigger: Polling.

Severity: Critical.

Device Type: Media Server.

Event Code: 2011.

SyntheticTestThresholdExceeded

Description: Individual synthetic test execution threshold value is exceeded.

Trigger: Polling.

Severity: Warning.

Device Type: Media Server.

Event Code: 9003.

SystemVersionMismatched

Supports Unified Communications Manager version 6.0.x in Syslog/RTMT.

Description: This alert occurs when there is mismatch in system version.

Trigger: Polling.

Severity: Informational.

Device Type: Unified Communications Manager.

TemperatureHigh

Description: Operating temperature exceeds the threshold.

Trigger: Exceeded Relative Temperature Threshold.

Severity: Critical.

Device Type: Media Server, Router, or Switch.

Event Code: 2029.

See also OutofRange.

TemperatureSensorDegraded

Description: Temperature sensor reports abnormal temperature measurements and reports its condition as Degraded.

Trigger: Polling, or processed trap (see Processed SNMP Traps, page C-1).

Severity: Warning.

Device Type: Media Server or Voice Gateway.

Event Code: 2030.

TemperatureSensorDown

Description: Temperature sensor reports abnormal temperature measurements and reports its condition as Failed.

Trigger: Processed trap (see Processed SNMP Traps, page C-1).

Severity: Critical.

Device Type: Media Server or Voice Gateway.

Event Code: 2031.

Thread Counter Update Stopped

Supports Unified Communications Manager version 5.1.3 or later in Syslog/RTMT.

Description: Total number of processes and/or threads exceeded the defined threshold. Usually this indicates system resource leaking.

Trigger: Exceeded defined threshold.

Severity: Informational.

Device Type: Communications Manager.

Clear Interval: Time-based auto clear in EPM after 4 days.

Event Code: 7023.

TotalTimeUsedThresholdExceeded

Description: Total time used in minutes for greetings and messages in all mailboxes exceeds Total Time Used Threshold.

Trigger: Exceeded Total Time Used Threshold.

Severity: Critical.

Device Type: Media Server.

Event Code: 2047.

UMRCommunicationError

Description: Cisco Unity Message Repository (UMR) cannot communicate with the Partner Mail Server to deliver messages. Messages will be held in the temporary store until the mail server is0 available.

Trigger: WMI event.

Severity: Critical.

Device Type: Media Server.

Event Code: 2106.

Unknown Publisher

Description: The publisher in the cluster is unknown. This is a poll-based event.

Trigger: RTMT.

Severity: Critical.

Device Type: Unified Communications Manager.

UnityFailOverOrRestart

Description: One of the following:

In standalone Cisco Unity configuration—Indicates Cisco Unity system has rebooted/restarted.

In Cisco Unity failover configuration—A failover between the primary and secondary Cisco Unity servers occurred.

Note UnityFailOverOrRestart is automatically cleared after 30 minutes. Clearing of this event does not indicate that failback has occurred. When failback does occur from secondary to primary, you will see the UnityFailOverOrRestart event on the primary Cisco Unity server.

Trigger: WMI event.

Severity: Critical.

Device Type: MediaServer.

Event Code: 2105.

.Unresponsive

Description: Device does not respond to ICMP or SNMP requests. Probable causes are:

On a system: ICMP ping requests and SNMP queries to the device timeout received no response.

On an SNMP Agent: Device ICMP ping requests are successful, but SNMP requests time out with no response.

Note A system might also be reported as unresponsive if the only link (for example, an interface) to the system goes down. Operations Manager performs root cause analysis for any unresponsive events. If Operations Manager receives a device unresponsive, it will clear any interface unresponsive events from that device until the device is recognized as up/responsive.

Trigger: Polling.

Severity: Critical.

Device Type: Host, Hub, Router, Switch, Optical Switch, Media Server, Phone Access Switch, Voice Mail Gateway, or Voice Gateway.

Event Code: 1022.

VoicePortOperationallyDown

Description: Voice port's operational state is not normal.

Trigger: Polling.

Severity: Critical.

Device Type: Voice Gateway.

Event Code: 2037.

Note This event only applies to switch ports, not voice gateway ports.

1 This event is not available out of the box.To activate this pair of events, perform the following steps: a. Open the NMSROOT\conf\seg\sysLogConfig.xml file. b. Uncomment the Syslog by removing the lines marked. c. Restart the SEGServer process.


Related Topics

Obsolete Events

Getting All Stored Information on an Event, page 12-9

Getting Started with History Reports, page 12-1

Processed and Pass-Through Traps, page C-1

MIBs Polled and Perfmon Counter Objects Used, page B-1.

Obsolete Events

Table E-2 contains a list of events removed from the Monitoring Dashboard in Operations Manager 2.1 release. Also listed are equivalent events, if available, that can be used in place of the obsolete events.


Note Some obsolete events may not be removed from the Alerts and Events display immediately after upgrade. It may take up to an hour for these events to be removed. If any of these events are displayed after this time frame, you must manually clear them. Events that may need to be manually removed appear in the footnote in Table E-2.


Table E-2 Operations Manager Obsoleted Events and Replacement Events 

Obsolete Event
Event Replacement Option

ActivePortThresholdExceeded

Consider using FXS/FXO PortsInService/Active counter from Cisco Communications Manager or Cisco MGCP Gateways objects.

ApplicationDown

 

CallManagerDown

For Cisco Unified Communications Manager Express, see CCMEDown.

CCMCDRFilesBackupFailed

Supports Unified Communications Manager version 5.x or later in Syslog/RTMT.

No replacement event; event is replaced by Real Time Monitor and syslog receiver.

CCMHttpServiceInaccessible

 

CCMLineLinkDown

Replaced by syslog event.

CiscoCCMAttendantConsoleHeartBeatExceeded

No replacement event; event is replaced by Real Time Monitor and syslog receiver.

CiscoMessagingInterfaceHeartBeatExceeded

No replacement event; event is replaced by Real Time Monitor and syslog receiver.

CiscoTftpHeartBeatExceeded

No replacement event; event is replaced by Real Time Monitor and syslog receiver.

CiscoTranscoderAvailResourceLow

See HighResourceUtilization.1

CodeYellowStateEntered

 

CodeRedStateEntered

 

ConnectionToDistributorFailed

 

cpuUtilizationExceeded1

Removed for Unified Communications Manager only. Other devices are supported.

This event should be manually cleared after upgrade.

Consider using CPUPegging or CallProcessingNodeCPUPegging.

CTIDeviceNotRegistered

None.

ExceededMaximumUptime

Use CiscoWorks LAN Management Solution (LMS) for data network monitoring.

ExcessiveDAFaults

HP MIB incorrectly reported fault on certain MCS platforms.

ExcessiveTFTPRequestsAborted

None.

HardwareConferenceOutOfResources

MediaListResourceExhausted syslog message replaces out-of-resource messages for all media types.

HeartBeatThresholdExceeded

No replacement event; event is replaced by RTMT (Real Time Monitor) and syslog receiver.

HighCapacityUtilization

 

HighPriorityQueueFull

CodeYellow is used to reliably report call processing health.

HighQueueDropRate

 

HighRouteGroupUtilization

None.

HighRouteListUtilization

None.

InsufficientFreeHardDisk1

Replaced only for Unified Communications Manager. Other devices still support this.

This event should be manually cleared after upgrade.

Consider using LogPartitionHighWatermarkExceeded, LogPartitionLowWatermarkExceeded, and LowActivePartitionAvailableDiskSpace.

InsufficientFreeMemory1

Replaced only for Unified Communications Manager. Other devices still support this.

This event should be manually cleared after upgrade.

Consider using LowAvailableVirtualMemory.

InsufficientFreePhysicalMemory1

Replaced only for Unified Communications Manager. Other devices still support this.

This event should be manually cleared after upgrade.

InsufficientFreeVirtualMemory1

Replaced only for Unified Communications Manager. Other devices still support this.

This event should be manually cleared after upgrade.

 

None.

MOHConnectionLost

None.

MOHOutOfResource

MediaListResourceExhausted syslog message replaces out-of-resource messages for all media types.

MTPOutOfResource

MediaListResourceExhausted syslog message replaces out-of-resource messages for all media types.

 

None.

OutboundBusyAttemptsThresholdExceeded

Consider using OutboundBusyAttempt from counter in Cisco MGCP FXS/FXO device object or Cisco MGCP Gateways object.

PortsOutOfServiceThresholdExceeded

Consider using Port Status under Cisco FXS/FXO Gateway devices counter.

RouteGroupExhausted

None.

RouteGroupFailed

Check Route List Exhausted (generated using syslog) for route list status.

RouteListFailed

Check Route List Exhausted (generated using syslog) for route list status.

ServicePartiallyRunning

None.

ServiceRestarted

Replaced by Real-Time Monitoring Threshold (RTMT).

SoftwareConferenceOutOfResources

MediaListResourceExhausted syslog message replaces out-of-resource messages for all media types.

SYSLOGNotificationsEvent

This generic event was based on Syslog SNMP Traps and is now 
replaced by the more specific syslog message-based events.

TooManyUnityPortsActive

See HighPortUtilization.2

TooManyInboundPortsActive

See HighPortUtilization.1

TooManyOutboundPortsActive

See HighPortUtilization.1

TranscoderOutOfResources

MediaListResourceExhausted syslog message replaces out-of-resource messages for all media types.

TranscoderOutOfResources

MediaListResourceExhausted syslog message replaces out-of-resource messages for all media types.

UnityPortHung

None.

1 If these events appear on the Alerts and Events display page, you should manually remove them. These events are removed only for CCM.

2 To view the equivalent HighPortUtilization and HighResourceUtilization events, enable performance polling.


Related Topics

Events Processed