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Why Cisco for Enterprise - Class Collaboration

Compare Your Collaboration Options

Learn the key considerations for evaluating an enterprise collaboration solution.

Compare Your Collaboration Options

Building the ideal collaboration platform comes with a set of requirements. It needs to take advantage of the post-PC workplace while protecting existing IT investments. It has to enable a highly engaging user experience for all employees and reduce corporate risk with global support. And it must have a proven track record in the most demanding environments.

Not all collaboration solution vendors have kept pace with the changing environment. See how Cisco compares: Key Considerations when Evaluating an Enterprise Collaboration Solution (PDF - 432 KB) Adobe PDF file.

For a more detailed discussion of each consideration area, select any of the tabs below. For conversations with IT peers, join our Collaboration Community Blog.


Ongoing Commitment to Non-Windows Platforms

Using personal mobile devices at work--the bring-your-own-device (BYOD) workplace--is here to stay. Many CIOs and employees are taking advantage of anytime, anywhere collaboration capabilities to improve business agility and enhance productivity.

To support their efforts, collaboration vendors must be committed to providing solutions with a breadth of capabilities that work across a wide range of devices, platforms, browsers and operating systems.

Compare the Cisco “any device, anytime, anywhere” BYOD strategy with others. Download the Key Considerations when Evaluating an Enterprise Collaboration Solution (PDF - 432 KB) Adobe PDF file white paper.

What Others Are Saying

Analyst Report: Expanding the Role of Mobility in the Workplace (PDF - 133 KB) Adobe PDF file, Forrester Research, February 2012

Customer Case Study: Eagle Investment Systems

Business-Critical Voice and Video

When evaluating a collaboration solution vendor, it's important to consider the requirements of all your employees, not just information workers at a desk. Regardless of industry, your collaboration solution should provide:

  • Reliable, high-quality audio and video across varied operating environments
  • A proven track record of supporting all users in the enterprise

Compare Cisco's strength in business-critical voice and video with others. Download the Key Considerations when Evaluating an Enterprise Collaboration Solution (PDF - 432 KB) Adobe PDF file white paper.

What Others Are Saying

Analyst Reports:

Customer Case Study: Wake Forest University

Business-Critical Support Services

Does your vendor support all aspects of the collaboration solution? If not, consider one that does.

Multivendor environments introduce a number of significant risk factors, such as vendor accountability, which may lengthen resolution times and result in additional costs to deploy and maintain the solution.

Consider the result if you had a major outage affecting an important project. What service-level agreement (SLA) assurances do you have, and who is specifically responsible for fixing the problem?

Compare the comprehensive Cisco business-critical support services with others. Download the Key Considerations when Evaluating an Enterprise Collaboration Solution (PDF - 432 KB) Adobe PDF file white paper.

What Others Are Saying

Award: Cisco recognized for Excellence in Certified Technology Service and Support Program, J.D. Power and Associates Reports, September 2012

Case Study: Perfect World

Voice and Video from the Cloud

As cloud-based collaboration evolves, it's changing the way that people collaborate, and how content is delivered.

Today's collaboration solutions should provide equal functionality, robustness, and availability across cloud and on-premises applications. It is also essential they have the necessary support to back it up.

Compare Cisco cloud-based collaboration solutions with others. Download the Key Considerations when Evaluating an Enterprise Collaboration Solution (PDF - 432 KB) Adobe PDF file white paper.

What Others Are Saying

Analyst Report: Contrasting Cisco and Microsoft's Approaches to Hosted Communications Services (PDF - 69 KB) Adobe PDF file, Current Analysis, December 2012

Case Study: Cloud Transforms Businesses Globally

A Complete Solution for Video

Video can deliver the most natural collaboration experience possible, and is transforming the way organizations communicate and collaborate with colleagues, customers and partners.

Key points to consider when comparing video collaboration solutions include:

  • User experience and ease of use
  • Breadth of user environment supported
  • Interoperability and investment protection

Understand how Cisco and other vendors address these considerations. Download the Key Considerations when Evaluating an Enterprise Collaboration Solution (PDF - 432 KB) Adobe PDF file white paper.

What Others Are Saying

Analyst Report: The When, Where, and How of Cisco Versus Microsoft for Unified Communications, ZK Research, June 2012

Case Study: COP17

Assessing the Real Costs

Some vendors claim their collaboration products are free or include them with other products. While the software may not include additional licensing costs, there are often hardware, implementation, and support services needed to deploy the full solution.

Make sure you understand all the factors involved in the real cost of ownership. Download the Key Considerations when Evaluating an Enterprise Collaboration Solution (PDF - 432 KB) Adobe PDF file white paper.

What Others Are Saying

Case Study: National Special Security Event: RNC