Improve Productivity with Collaboration Technology

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    Unified Communications

    Unify all your voice, video, data, and mobile applications for collaboration with Cisco Unified Communications solutions.

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      Cisco Unified Communications Manager

      • Simplified voice systems can help cut costs and simplify provisioning and maintenance
      • Comprehensive communications can help people collaborate more effectively
      • Embedded software capabilities enable mobility to help increase productivity, anywhere, on any device
      • Deployment models include public cloud, private cloud, on-premises, remote, and hybrid
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      Cisco Business Edition 6000

      • Purpose-built collaboration solutions for small-scale and medium-scale deployments
      • Support for multiple collaboration applications on single, centrally-managed platform options
      • Powerful, integrated design scales up with the pace of business
      • Simple and fast to configure, deploy, manage, maintain, and use
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      Cisco Business Edition 7000

      • Price-optimized collaboration solutions for large-scale deployments
      • Support for multiple collaboration applications on single, centrally-managed platform options
      • Modular, stackable design scales out to support deployments of any size
      • Simple and fast to configure, deploy, manage, maintain, and use
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      Cisco Jabber

      • Collaborate from any workspace with unified communications applications
      • Easy access to presence, IM, voice and video, voice messages, desktop sharing, and conferencing
      • Consistent experiences across devices—PC, Mac, iPhone, iPad, Android, Nokia, Blackberry
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      Cisco Unified Communications System

      • Integrated communications and collaboration products and applications
      • Creates collaborative, adaptive workspaces
      • Intelligent, converged network platform for communications
      • Open, extensible platform makes services available both inside and outside the organization
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    Customer Collaboration

    Use customer collaboration to create the foundation for strong customer relationships.

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      Cisco Unified Contact Center Enterprise

      • State-of-the-art contact center capabilities for enterprise applications
      • Premises-based and hosted deployments with Cisco Unified Communications Manager or third-party call distributors
      • Intelligent contact routing, call treatment, and network-to-desktop computer telephony integration (CTI)
      • Option of web-based, thin-client collaborative desktops for agents and supervisors
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      Cisco Unified Contact Center Express

      • Sophisticated call routing and contact management
      • Easy to deploy and use, highly secure, virtual, and highly available
      • Ideal feature set for midmarket, enterprise branch, or corporate departments
      • Versatility for both formal and informal contact centers
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      Cisco Packaged Contact Center Enterprise

      • Predesigned, all-in-one, packaged contact center solution
      • Essential features of Cisco Unified Contact Center Enterprise in a simplified, purpose-built package
      • Helps enable rapid deployment in a single site or in distributed locations
      • Single-server deployment, or two for redundancy
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      Cisco Hosted Collaboration Solution for Contact Center

      • Designed to support up to 1000 agents
      • Capabilities of Cisco Unified Contact Center Enterprise and Cisco Unified Customer Voice Portal
      • Multicustomer management-provisioning capabilities with Cisco Contact Center Domain Manager
      • Next-generation agent and supervisor desktop with Cisco Finesse
      • Outbound support and intelligent contact routing with Cisco Precision Routing
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      Cisco Unified Customer Voice Portal

      • Award-winning product
      • Speech-enabled self-service to callers
      • Powerful call control to treat calls at the most efficient location
      • Open-standard support for speech recognition to help deliver self-service as a standalone IVR system or integrated system
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    In the cloud or on premises, collaborate anywhere, more securely, with high-quality, integrated voice, video, and content sharing.

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      Cisco WebEx Meetings

      • Meet with anyone online to present, share, and collaborate
      • Organize and manage all meeting activities, and easily share files
      • Use on multiple platforms and mobile devices
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      Cisco WebEx Meetings Server

      • WebEx technology on a highly secure, private cloud (on-premises)
      • Audio, video, and web conferencing in an all-in-one solution
      • Same WebEx user interface and features on iPad and iPhone clients
      • IP telephony can be extended to conferencing
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      Cisco TelePresence Server

      • High-quality, flexible, 360p-to-full-HD multiparty conferencing and collaboration with Cisco ActivePresence and Cisco ClearPath
      • Flexible deployment options (chassis or appliance) as well as virtualized options
      • Meet from WebEx Meeting Center clients or telepresence systems
      • Support for Cisco Pervasive Conferencing
      • Multipoint calls; compatible with standards-based, third-party endpoints
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      Cisco TelePresence Conductor

      • Simplified conferencing; easier, smarter, more cost-effective experience
      • Optimal multipoint conferencing with Intelligent TelePresence Server and Multipoint Control Unit (MCU) resource allocation
      • Conference virtualization and personalization
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      Cisco Prime Collaboration

      • Simplified management of unified communications and video collaboration networks
      • Supports high quality of service, minimal system outages, and timely issue resolution
      • Faster site rollouts and less complex management of network changes
      • Lower TCO with automated processes and tools for provisioning, assurance, and long-term trending and analytics
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    Collaboration Endpoints

    Stay connected with endpoints, from IP phones and video conferencing to web, mobile, and desktop clients.

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      Cisco TelePresence IX5000 Series

      • Rich multimedia experience on three 70-inch LCD screens
      • Industry-first support for H.265 on a triple-screen product
      • One powerful codec handles five simultaneous streams of data - three video and two content
      • Powerful 4K ultra-high-definition cameras and theater-quality audio
      • Up to 30% lower TCO; zero-room remediation; half the bandwidth and power utilization; half the installation time
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      Cisco TelePresence SX Series

      • Powerful audio and video engine for large, customized video collaboration rooms
      • Three integrator packages with rich I/O set and flexible media engine support several use cases
      • Transform flat-panel video displays into video collaboration systems for all room sizes
      • Camera and codec in one device that sits on top of a flat-panel display
      • Business-quality video, priced to scale at the cost of a PC and simple to install
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      Cisco DX Series

      • Desktop collaboration endpoints offer capabilities beyond traditional video systems
      • Available to everyone, from knowledge workers to executives
      • eAndroid OS supports unified communications, IM, email, web browser, and Android apps
      • Fully touch-based with easy-to-use navigation simplifies audio, video, and web conferencing
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      Cisco IP Phone 8800 Series

      • Easy-to-use voice communications for all workers in any business or industry
      • Best audiophile experience Cisco has delivered to date in an IP phone
      • Color displays enhance user experience with easier menu navigation and recognition
      • Select models support Cisco Intelligent Proximity for Mobile Voice
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      Cisco Jabber

      • All-in-one communication and collaboration application
      • Deployed on premises or on demand as a cloud-based service
      • Easy access to presence, IM, voice and video, visual voicemail, desktop sharing, and conferencing
      • Consistent user experience on platforms and devices: PC, Mac, iPhone, iPad, Android, web applications