Unified Communications


Call Control

Unified communications call-control platforms deliver the right experience to the right endpoint.

Overview: Call Control


Cisco Unified Communications Manager

  • Reduce costs, simplify provisioning and maintenance
  • Improve mobility with embedded software capabilities
  • Choose from flexible deployment options

Cisco Business Edition 6000

  • Packaged collaboration for up to 1000 users and 50 sites
  • Advanced with simplified deployment and management
  • Scalable; protects up to 99 percent of UC investment

Cisco Cloud Collaboration

  • Cloud deployment of collaboration functionality
  • Same benefits and experience of on-premises solutions
  • Integration with third-party applications and devices

Communications Gateways

Flexible platforms provide unified communications services for all types of gateway and session-border-control deployments.

Overview: Communications Gateways


Cisco Expressway

  • Deploy advanced gateways for Unified Communications Manager
  • Access workloads more securely outside firewall without VPN
  • Expand reach with mobile and teleworker collaboration

Cisco Unified Border Element

  • Offers centralized, distributed, and hybrid deployment
  • Connect from enterprise to service provider SIP trunks
  • Works with Cisco products, third-party PBXs, and service providers

Applications and Telephony Extensions

Stay connected and productive with messaging, presence, and application integration. Add-ons extend core functionality to meet specific needs.


Cisco Jabber

  • Collaborate from any workspace
  • Simplify presence, voice, video, messaging, and conferencing
  • Enjoy a consistent experience across devices

Cisco Emergency Responder

  • Real-time location-tracking and enhanced routing
  • Calls can notify internal teams with caller location
  • Simplified movement of phones or staff

Cisco Unified Attendant Consoles

  • Efficiently receive and dispatch incoming calls
  • Get intuitive, personalized call handling
  • Enhance customer satisfaction and response

Simple, Flexible Communications

Create comprehensive and effective collaboration experiences.

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