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Cisco Unity 4.1 Engineering Special 6

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Cisco Unity 4.1 Engineering Special 6

Table Of Contents

Cisco Unity 4.1 Engineering Special 6

Resolved Caveat

Problem Symptoms

Problem Description and Resolution

Special Installation Instructions

New and Changed Behavior

Language Support

Download File


Cisco Unity 4.1 Engineering Special 6


Published January 14, 2005

Resolved Caveat

CSCsb72324

Problem Symptoms

MWI resync process is lengthy after Exchange cluster failover.

Problem Description and Resolution

When the Exchange Cluster is failed over from NodeA to NodeB, Cisco Unity releases MAPI interfaces that had previously been established NodeA. During this release, MAPI attempts to communicate with the EMSMDB store provider that had previously existed on NodeA. It takes a while at the network layer for MAPI to "figure out" it should contact NodeB since NodeA is no longer the Node in the cluster for Exchange. Below is an example of diagnostic information from Cisco Unity's ExchangeMonitor component (which resides in the AvMsgStoreMonitorSvr service) showing this delay. It takes ~27 seconds for the request of the release.

18:38:03:852 (AvDiagnostics_MC,645,ExchangeMonitor,11) [Thread 6160]CAvNotifyContext Releasing mailbox cn=TestUser cn=Recipients ou=First Administrative Group o=First Organization

18:38:30:164 (AvDiagnostics_MC,645,ExchangeMonitor,11) [Thread 6160]CAvNotifyContext Released mailbox cn=TestUser cn=Recipients ou=First Administrative Group o=First Organization

With this ES, the ExchangeMonitor will release the MAPI interfaces on a thread that is not used for the resync process.

Special Installation Instructions

None.

New and Changed Behavior

None.

Language Support

ENU.

Download File

Click here to download.


© 2005 Cisco Systems, Inc. All rights reserved.