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Cisco Unity 4.0(5) Engineering Special 38

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Cisco Unity 4.0(5) Engineering Special 38

Table Of Contents

Cisco Unity 4.0(5) Engineering Special 38

Resolved Caveat

Problem Symptoms

Problem Description and Resolution

Special Installation Instructions

New and Changed Behavior

Language Support

Download File


Cisco Unity 4.0(5) Engineering Special 38


Published December14, 2005

Resolved Caveat

CSCsb88560

Problem Symptoms

A caller dials a users extension and is then left on hold indefinitely. Cisco Unity ports become locked on the server and no longer take calls.

Problem Description and Resolution

During a supervise transfer where call screening feature "Announce" has been selected, if the called subscriber accepts the transfer but then immediately hangs up, Cisco Unity will continue to keep the caller on hold until they hang up.

The failure may result in locking the Cisco Unity port such that further calls to that port will not be answered.

A hang-up event from the consultation call during the announce conversation will now trigger Cisco Unity to abort the transfer. The original call will be resumed and the caller will hear the subscriber's personal greeting.

Special Installation Instructions

None.

New and Changed Behavior

None.

Language Support

All.

Download File

Click here to download.


© 2005 Cisco Systems, Inc. All rights reserved.