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Attending and Scheduling a Cisco Unified MeetingPlace Release 8.0 Meeting from Your Phone

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Quick Start Guide

Table Of Contents

Attending and Scheduling a Cisco Unified MeetingPlace Release 8.0 Meeting from Your Phone

About Attending Meetings through Your Phone

Tips for Improving the Audio Quality of Your Meetings

Attending a Meeting from Your Phone

Starting a Meeting from Your Phone

Scheduling a Future Meeting from Your Phone

Starting a Meeting from the Waiting Room

Starting a Reservationless Meeting from Your Phone

Starting or Joining a Breakout Session

Modifying Your Phone Settings

Listing Your Meetings from Your Phone

In-Session Meeting Features for Scheduled Meetings

In-Session Meeting Features for Reservationless Meetings

Obtaining Documentation and Submitting a Service Request


Quick Start Guide

Attending and Scheduling a Cisco Unified MeetingPlace Release 8.0 Meeting from Your Phone


Revised: April 22, 2010, Cisco Unified MeetingPlace Release 8.0

1 About Attending Meetings through Your Phone

Use your phone to attend and manage the voice portion of a Cisco Unified MeetingPlace meeting. You can attend a meeting as a guest, a profiled user, or the meeting organizer. Your sign-in profile determines which features you can access during the meeting.

Cisco Unified MeetingPlace uses the same phone number to attend and schedule a meeting. If you do not have the number, contact your system administrator.

In the following procedures, you do not need to enter your profile number and profile PIN if you are configured to automatically sign in.

All meeting participants in a Cisco WebEx meeting are considered guests for the Cisco Unified MeetingPlace voice portion of the meeting.

Guests, and therefore all meeting participants in a Cisco WebEx meeting, cannot access these in-session meeting features for the voice portion of the meeting:

Calling out to other users (using the #3 in-session option)

Using advanced features, such as muting all participants or ending the meeting (using the #8 in-session options)

2 Tips for Improving the Audio Quality of Your Meetings

Avoid using low-quality speaker phones, because they can cause echoes in the meeting. Try using a headset or handset instead.

If you are using a headset, and you or other callers hear static noise:

Try moving your headset away from electronic devices such as cell phones, laptops, PCs, and fluorescent lights. Electromagnetic interference from these devices can cause headsets to create static noise.

Try switching from the headset to a handset. Low-quality and old headsets tend to create static noise.

3 Attending a Meeting from Your Phone

Procedure


Step 1 Call Cisco Unified MeetingPlace.

Step 2 Enter the meeting ID and press #.

Step 3 If prompted, enter the meeting password and press #.

Step 4 Record your name and press #.

If the meeting is already in session, the system puts you into the meeting.

If the meeting organizer has not yet arrived, the system puts you into the waiting room until the meeting organizer arrives.


Related Topics

In-Session Meeting Features for Scheduled Meetings

4 Starting a Meeting from Your Phone

Procedure


Step 1 Call Cisco Unified MeetingPlace.

Step 2 Press 3, then #.

Step 3 Enter your profile number, then #.

Step 4 Enter your profile PIN, then #.

If you do not have this information, ask your system administrator.

Step 5 Select option two — schedule a meeting.

Step 6 Follow the voice prompts.

Step 7 Provide meeting participants with the Cisco Unified MeetingPlace phone number, the meeting ID, and the meeting time.


5 Scheduling a Future Meeting from Your Phone

Procedure


Step 1 Call Cisco Unified MeetingPlace.

Step 2 Press 3, then #.

Step 3 Enter your profile number, then #.

Step 4 Enter your profile PIN, then #.

If you do not have this information, ask your system administrator.

Step 5 Select option 2 to schedule a meeting.

Step 6 Select option 2 again to schedule a meeting for a future date or time.

Step 7 Follow the voice prompts for the date, the time, the length of the meeting, and the number of locations of the meeting.

Step 8 Select 2 to change any meeting information once complete.

Step 9 Select 3 to repeat the meeting information.

Step 10 Follow the voice prompts.

Step 11 Provide meeting participants with the Cisco Unified MeetingPlace phone number, the meeting ID, and the meeting time.


6 Starting a Meeting from the Waiting Room

If you are a profiled user, you can start the meeting from the waiting room by using your profile:


Step 1 Call Cisco Unified MeetingPlace.

Step 2 Enter the meeting ID and press #.

Step 3 Record your name and press #.

If the meeting organizer has not yet arrived, the system puts you into the waiting room until the meeting organizer arrives.

Step 4 Press 3.

Step 5 Enter your profile number and press #.

Step 6 Enter your profile PIN and press #.

The system starts the meeting.


7 Starting a Reservationless Meeting from Your Phone


Step 1 Call Cisco Unified MeetingPlace.

Step 2 Press 2 and press #.

Step 3 Enter your profile number and press #.

Step 4 Enter your profile PIN and press #.

The system starts the meeting.


Related Topics

In-Session Meeting Features for Reservationless Meetings

8 Starting or Joining a Breakout Session

A breakout session is a voice-only meeting within a meeting. Use this feature if you want to meet privately with other participants during the larger meeting, for example, to take a discussion offline and return to the main meeting with a decision. Any participant in a meeting can start or join a breakout session.

Restriction

Breakout rooms are not supported in the Cisco WebEx web meeting room. However, participants in a Cisco WebEx meeting can still participate in breakout sessions by pressing the appropriate key sequence on their phones.

If you are connected to the meeting with a video endpoint, you cannot participate in a breakout session by using the audio and video from your video endpoint. To participate in a breakout session, you must have a separate phone connection to the meeting.

You cannot record a breakout session. The system records only the main meeting room.

Procedure


Step 1 Decide, with other participants, the number of your breakout room (1-9).

Step 2 Mute the audio and pause the video of the video endpoint before moving the phone connection to the breakout session so that participants in the main conference room do not hear and see you on the video endpoint.

Step 3 Press #1 and then the number of the breakout room on your phone to enter the breakout room.

Step 4 Press 0 to return to the main meeting.


Troubleshooting Tips

If you find that you cannot hear other participants speaking during a breakout session, check the volume on your phone. If it is not a volume issue, press # on your phone and then *. This forces you to step out of the breakout session then back in and should restore your audio.

Any participant in a breakout session can lock that session by pressing #41 on their phone keypad. Once a session is locked, you cannot selectively admit participants, and participants cannot request entry. Participants who try to join a locked breakout session are automatically returned to the main meeting.

To allow new participants to join your breakout session, unlock the session by pressing #41 again.


Note If you lock a meeting by pressing #41 from the phone keypad, you cannot unlock it from the Web. You must unlock the meeting by pressing #41 from the phone again.


9 Modifying Your Phone Settings


Step 1 Call Cisco Unified MeetingPlace.

Step 2 Press 3 and press #.

Step 3 Enter your profile number and press #.

Step 4 Enter your profile PIN and press #.

Step 5 Press 3.

Step 6 Enter one of the following:

Press
Then press
To do this:

1

 

Change your profile settings

 

1

Change your profile PIN

 

2

Record your name

2

 

Change your meeting preferences

 

2

Change security options for future meetings

*

 

Return to the main menu



10 Listing Your Meetings from Your Phone


Step 1 Call Cisco Unified MeetingPlace.

Step 2 Press 2 and press #.

Step 3 Enter your profile number and press #.

Step 4 Enter your profile PIN and press #.

Step 5 Press 4 and press #.

The system lists all the meetings that you have scheduled or to which you are invited.


11 In-Session Meeting Features for Scheduled Meetings

Press
Then
To do this:

#0

 

Get assistance (if available on your system)

#1

 

Enter a breakout session:

 

1-9

Choose the breakout room. Enter 0 to return to the main meeting

#2

 

Hear a roll call or hear who is talking

#3

 

Call other users1

#4

 

Hear admittance options1:

 

1

Lock the meeting to new users

 

2

Admit a user to the meeting

 

3

Remove the last user who entered the meeting

 

5

Move all listeners to the waiting room

#5

 

Mute or unmute your phone2

#6

 

Access the meeting notes menu:

 

1

Starts or stops an audio and video recording 3

 

4

Record, delete, or listen to a meeting message

#8

 

Access advanced features:1

 

1

Mute all participants1

 

2

Raise your volume1

 

3

Lower your volume1

 

9

End the meeting1

#9

 

Depart the meeting and return to the main menu

 

*

Return to the meeting

1 Not available for Cisco WebEx meetings.

2 If the Cisco WebEx meeting host has muted all participants in the meeting, you cannot mute or unmute your phone until the Cisco WebEx meeting host unmutes all participants or unmutes participants individually.

3 When you start the recording from the phone, the web portion of the meeting is not recorded. The recommended method for recording is to start it from the Cisco WebEx web meeting room.


12 In-Session Meeting Features for Reservationless Meetings

Press
Then
To do this:

#0

 

Get assistance (if available on your system)

#1

 

Enter a breakout session:

 

1-9

Choose the breakout room. Enter 0 to return to the main meeting

#2

 

Hear a roll call or hear who is talking

#3

 

Call other users1

#4

 

Hear admittance options1:

 

1

Lock the meeting to new users

 

2

Admit a user to the meeting

 

3

Remove the last user who entered the meeting

#5

 

Mute or unmute your phone2

#6

 

Access the meeting notes menu:

 

1

Starts or stops an audio and video recording 3

 

4

Record a meeting message

#8

 

Access advanced features:1

 

1

Mute all participants1

 

2

Raise your volume1

 

3

Lower your volume1

 

9

End the meeting1

#9

 

Depart the meeting and return to the main menu

 

*

Return to the meeting

1 Not available for Cisco WebEx meetings.

2 If the Cisco WebEx meeting host has muted all participants in the meeting, you cannot mute or unmute your phone until the Cisco WebEx meeting host unmutes all participants or unmutes participants individually.

3 When you start the recording from the phone, the web portion of the meeting is not recorded. The recommended method for recording is to start it from the Cisco WebEx web meeting room.


13 Obtaining Documentation and Submitting a Service Request

For information on obtaining documentation, submitting a service request, and gathering additional information, see the monthly What's New in Cisco Product Documentation, which also lists all new and revised Cisco technical documentation, at:

http://www.cisco.com/en/US/docs/general/whatsnew/whatsnew.html

Subscribe to the What's New in Cisco Product Documentation as a Really Simple Syndication (RSS) feed and set content to be delivered directly to your desktop using a reader application. The RSS feeds are a free service and Cisco currently supports RSS Version 2.0.