Table Of Contents
Getting Started Guide
Getting Started Guide for the
Catalyst Express 500 Switches
INCLUDING LICENSE AND WARRANTY
About this guide
This guide explains how to configure a Catalyst Express 500 switch for the first time. Basic configuration involves assigning network settings and a password to the switch.
After you complete the basic configuration, you can access the internal device manager application to manage and customize the switch. The device manager is an easy-to-use interface that provides tools for configuring, monitoring, and problem solving.
Before you begin
Before you power or install the switch, review the safety information in the Regulatory Compliance and Safety Information for the Catalyst Express 500 Switch that accompanies this guide.
For more information
For complete information about installing and using the switch, see the User Guide for the Catalyst Express 500 Switches online at Cisco.com > Technical Support & Documentation > Switches > Catalyst Express 500 Switches.
This illustration shows the Ethernet ports, LEDs, and other features on the switch. To set up the switch, you use the SETUP button, an Ethernet port, and the SYSTEM, SETUP, and port LEDs.
The model shown is a Catalyst Express 500-24LC. Your switch model might look slightly different.
1 Unpack the box
Verify that you have received the items shown here. If any item is missing or damaged, contact your Cisco representative or reseller for instructions.
Equipment that you supply to set up the switch:
1. A PC with Windows 2000 or XP installed.
3. A straight-through or crossover Category 5 Ethernet cable to connect your PC to the switch.
You should disable any pop-up blockers or proxy settings in your browser software and any wireless client running on
2 Make sure that nothing is connected to the switch
3 Power the switch
Connect the AC power cord to the connector on the switch rear panel. Next, connect the power cord plug to a grounded AC outlet.
When the switch powers on, it begins the power-on self-test (POST), a series of automatic tests that confirm proper operation. POST lasts approximately 1 minute. During POST, the port and SYSTEM LEDs blink. When POST completes, the SYSTEM LED turns solid green.
4 Wait for the SETUP LED to blink green
When POST has completed and the SYSTEM LED is solid green, the SETUP LED blinks green. The switch is ready to be configured. (If the SETUP LED stops blinking, you can still continue with the next step.)
5 Press the SETUP button
When you press the SETUP button, a switch port LED begins blinking green.
6 When a switch port LED blinks green, connect your PC to that port
Connect one end of the Ethernet cable to the Ethernet port on your PC. Connect the other end to the switch port with the blinking LED. The port LEDs on your PC and the switch blink green while the switch configures the connection.
7 When the SETUP LED turns green, start a browser session on the PC
When you start a browser session on your PC, the set-up window automatically appears. If the window does not appear, check that any proxy settings or pop-up blockers are disabled on your browser and that any wireless client is disabled on your PC. You might also need to enter a URL in your browser, such as cisco.com, or another well-known website.
If you need help, see the "Troubleshooting" section.
8 Enter the network settings
9 Click Submit to save changes and finish basic configuration
When you click Submit, the information you entered is saved. You have completed the initial switch setup. If you click Cancel, the fields are cleared, and you can start over.
10 Apply Smartports roles
Immediately after you click Submit in Step 9, the Smartports dialog window appears.
Click Yes and Submit to accept the predefined port roles. The Smartports window appears. Here you can change the predefined roles or apply new port roles as described below.
Click No and Submit to apply the Smartports roles yourself. When the device manager window appears, locate the Contents menu on the left side of the window. Click Configure and then Smartports. Follow these steps:
1. Select a port role from the pull-down menu.
2. Click a port to apply the selected port role.
3. Click Submit to save the Smartports roles.
We recommend that you apply the Cisco Smartports roles now. The ports are then correctly configured before they are connected to devices. Smartports roles provide optimal performance on port connections, including appropriate levels of reliability, security, and availability. They also help prevent many problems caused by port misconfigurations.
The only requirements are to decide and write down which switch port will be connected to which device type.
You can connect a WAN device to any port. Apply the Router port role for this type of connection. Use an uplink port to connect to another switch and apply the Switch port role.
If you need more information, click Help on the device manager toolbar.
When you are finished, disconnect your PC from the switch to end the session.
11 Install the switch
Before you install the switch, review the Regulatory Compliance and Safety Information document that came with your switch. For more information about installation, see the User Guide for the Catalyst Express 500 Switches online at Cisco.com.
When selecting an installation site, observe these guidelines:
•Cabling is away from sources of electrical noise, such as radios, power lines, and fluorescent lighting fixtures.
•Clearance to the switch front and rear panels is such that
–Airflow around the switch and through the vents is unrestricted.
–Front-panel LEDs can be easily read.
–Access to ports is sufficient for unrestricted cabling.
–AC power cord can reach from the AC power outlet to the connector on the switch rear panel. The power outlet must be accessible at all time because it serves as the main method to disconnect power from the switch.
•Temperature does not exceed 113°F (45°C), humidity does not exceed 85 percent, and altitude at the installation site is not greater than 10,000 feet (3049 m).
Position the mounting bracket and screw on the side of the switch. Tighten the screw with a screwdriver. Repeat on the opposite side.
Insert the switch into the 19-inch rack and align the bracket in the rack. Use either the 10-32 pan-head screws, or the 12-24 pan-slotted screws to secure the switch in the rack. Use the black Phillips screw to attach the cable guide to either bracket.
Place the switch upside-down on a flat surface. Attach the four rubber pads to the recessed areas on the bottom of the switch. Place the switch on a desktop near an AC power source.
If you are stacking switches, make sure that the mounting feet of the upper switch align with the recesses of the lower switch. Do not stack more than four units high.
Position the mounting bracket and screw on the side of the switch, rotated 90-degrees from the view shown in the rack-mounting illustration. Tighten the screw with a screwdriver. Repeat on the opposite side.
Mount the switch on the wall with the front panel facing up. For the best support of the switch and cables, make sure that the switch is attached securely to wall studs or to a firmly attached plywood mounting backboard. Screws for wall-mounting are not provided.
If your switch has a redundant power supply (RPS) connector on the rear panel, make sure that the cover plate is installed if an RPS is not connected to the switch.
12 Connect devices
When you connect devices to the switch ports, refer to the Smartports role assignments that you recorded in Step 10.
•Use either straight-through or crossover Category 5 cables with RJ-45 connectors to connect from the switch Ethernet ports to other devices.
•By default, the PoE ports automatically provide up to 15.4 W power when IEEE 802.3af-compliant-powered devices are connected.
•By default, autonegotiation and auto-MDIX are enabled on the 10/100BASE-T and 10/100/1000BASE-T ports; the ports automatically provide the appropriate Ethernet connection.
Uplink port connections
•Use the 10/100/1000BASE-T port or add a Cisco fiber-optic SFP module to the SFP module port for a Gigabit uplink connection to another switch. Use Category 5 cables with RJ-45 connectors to connect to a 10/100/1000BASE-T port. Use LC fiber connectors to connect to a fiber-optic SFP module.
•The dual-purpose uplink ports establish a link through either the SFP module port or the 10/100/1000BASE-T port, but not both at the same time. An SFP module port has precedence over a 10/100/1000BASE-T port. If an SFP module port has a link, that link is active. If the SFP port does not have a link and the 10/100/1000BASE-T port does, that link is active. Reselection occurs when the active link is disconnected.
For a list of supported modules, see the Catalyst Express 500 Switch Release Notes on Cisco.com. For detailed instructions on installing, removing, and connecting to SFP modules, see the documentation that accompanied the module.
13 More information
This section includes information about the device manager, troubleshooting, and the Cisco warranty terms.
How to access the device manager
The simplest way to configure, manage, and monitor the switch is by using the device manager. You can access the device manager from anywhere in your network through a web browser. Follow these steps:
1. Set up and install the switch in your network, and connect devices as described in this guide.
2. Launch a web browser on your PC.
3. Enter the switch IP address (the address that you assigned in Step 8) in the web browser, and press Enter. The device manager page appears.
4. To end the session, close your browser window.
About Cisco Network Assistant
Cisco Network Assistant is a free software program that you download from Cisco.com and run on your PC. Network Assistant offers advanced options for configuring and monitoring multiple devices. Click Network Assistant on the device manager menu for more information.
Help with the initial switch configuration is provided below. For additional assistance, refer to the online documentation at Cisco.com > Technical Support & Documentation > Switches > Catalyst Express 500 Switches.
Cisco Limited Lifetime Hardware Warranty Terms
There are special terms applicable to your hardware warranty and various services that you can use during the warranty period. Your formal Warranty Statement, including the warranties and license agreements applicable to Cisco software, is available on Cisco.com. Follow these steps to access and download the Cisco Information Packet and your warranty and license agreements from Cisco.com.
1. Launch your browser, and go to this URL:
The Warranties and License Agreements page appears.
2. To read the Cisco Information Packet, follow these steps:
a. Click the Information Packet Number field, and make sure that the part number 78-5235-03A0 is highlighted.
b. Select the language in which you would like to read the document.
c. Click Go.
d. The Cisco Limited Warranty and Software License page from the Information Packet appears.
e. Read the document online, or click the PDF icon to download and print the document in Adobe Portable Document Format (PDF).
Note You must have Adobe Acrobat Reader to view and print PDF files. You can download the reader from Adobe's website: http://www.adobe.com
3. To read translated and localized warranty information about your product, follow these steps:
a. Enter this part number in the Warranty Document Number field:
b. Select the language in which you would like to view the document.
c. Click Go.
The Cisco warranty page appears.
d. Read the document online, or click the PDF icon to download and print the document in Adobe Portable Document Format (PDF).
You can also contact the Cisco service and support website for assistance:
Duration of Hardware Warranty
A Cisco product hardware warranty is supported for as long as the original end user continues to own or use the product, provided that the fan and power supply warranty is limited to five (5) years. In the event of a discontinuance of product manufacture, the Cisco warranty support is limited to five (5) years from the announcement of the discontinuance.
Replacement, Repair, or Refund Policy for Hardware
Cisco or its service center will use commercially reasonable efforts to ship a replacement part within ten (10) working days after receipt of the Return Materials Authorization (RMA) request. Actual delivery times can vary, depending on the customer location.
Cisco reserves the right to refund the purchase price as its exclusive warranty remedy.
To Receive a Return Materials Authorization (RMA) Number
Contact the company from whom you purchased the product. If you purchased the product directly from Cisco, contact your Cisco Sales and Service Representative.
Complete the information below, and keep it for reference.
Company product purchased from
Company telephone number
Product model number
Product serial number
Maintenance contract number