Guest

Cisco NAC Appliance (Clean Access)

Support Information for Cisco NAC Appliance Agents, Release 4.5 and Later

  • Viewing Options

  • PDF (2.6 MB)
  • Feedback

Table of Contents

Support Information for Cisco NAC Appliance Agents, Release 4.5 and Later

Cisco NAC Appliance Agent System Requirements

Cisco NAC Appliance Agent/Server Version Compatibility

Cisco NAC Agent Interoperability Between NAC Appliance and Identity Services Engine (ISE)

Cisco NAC Appliance Agent/OS/Browser Support Matrix

Cisco NAC Windows Agent/Browser/Java Support

Mac OS X Agent/Browser/Java Support

Linux Browser/Java Support

Windows Clean Access Agent/Browser/Java Support

Cisco NAC Appliance Agent/AD Server Compatibility for AD SSO

Cisco NAC Agent Localized Language Support

Clean Access Agent Localized Language Template Support

Supported OS Locales

Support Information for Cisco NAC Appliance Agents, Release 4.5 and Later

Revised: April 9, 2014, OL-18184-01

This document provides the following information for Cisco NAC Appliance Release 4.5 and later:

Cisco NAC Appliance Agent System Requirements

 

Table 1 Minimum Requirements for Cisco NAC Appliance Agents

Cisco NAC Appliance Agent
Required Hard Drive Space

Cisco NAC Agent (Windows)

15 MB

Clean Access Agent (Windows)

10 MB

Mac OS X Clean Access Agent

Cisco NAC Web Agent (temporal)

Cisco NAC Appliance Agent/Server Version Compatibility

Table 2 shows Clean Access Server and Agent compatibility between CAM/CAS releases and Agent versions for Windows and Mac OS X client operating systems. Agent client versions listed as compatible can perform basic login/logout for the CAM/CAS version listed and provide the minimum features available for that Agent version or CAM/CAS version (whichever is lower).

The AV/AS support available is determined by the version of the Agent on the client as well as the version of the Cisco NAC Agent Setup or Clean Access Agent Setup/Patch (upgrade) file uploaded to the CAM. For example:

  • 4.5(x) CAM/CAS with 4.5.0.0 Agent Setup file and 4.5.0.0 Agent Patch file provides 4.1.2.2 Agent AV/AS support for 4.1.2.2 clients.
  • 4.6(1) CAM/CAS with 4.5.1.0 Agent Installation file provides 4.5.1.0 Agent AV/AS support for 4.5.1.0 clients.
  • 4.5(1) CAM/CAS with 4.6.2.113 Agent Installation file provides 4.6.2.113 Agent AV/AS support for 4.6.2.113 clients, but the Agent must operate as an English-only entity—you cannot take advantage of the native operating system localization support available to Cisco NAC Agent users who are logging in to a 4.6(1) CAM/CAS network.
  • 4.7(0) FIPS 140-2 compliant CAM/CAS with the 4.7.1.15 Agent Installation file provides 4.7.1.15 Agent AV/AS support for Windows XP/Vista client machines.
  • 4.7(1) (non-FIPS) CAM/CAS with the 4.7.1.511 Agent Installation file provides 4.7.1.511 Agent AV/AS support for Windows 2000/XP/Vista/7 client machines.

Note The 4.7.1.511 Agent does not provide support for client machines with Windows 7 Starter Edition.


  • 4.7(2) (non-FIPS) CAM/CAS with the 4.7.2.10 Agent Installation file provides 4.7.2.10 Agent AV/AS support for Windows 2000/XP/Vista/7 client machines.
  • 4.7(3) CAM/CAS with 4.7.3.2 Agent Installation file provides 4.7.3.2 Agent AV/AS support for Windows 2000/XP/Vista/7 client machines.
  • 4.7(3) CAM/CAS with 4.7.4.2 Agent Installation file provides 4.7.4.2 Agent AV/AS support for Windows 2000/XP/Vista/7 client machines.
  • 4.7(5) CAM/CAS with 4.7.5.5 Agent Installation file provides AV/AS support for Windows 2000/XP/Vista/7 client machines.
  • 4.7(5) CAM/CAS with 4.7.5.531 Agent Installation file provides AV/AS support for Mac OS X 10.7 “Lion” client machines.
  • 4.8 FIPS 140-2 compliant CAM/CAS with 4.8.0.36 Agent Installation file provides 4.8.0.36 Agent AV/AS support for Windows XP/Vista/7 client machines.

Note For NAC Appliance Release 4.8, the File Distribution requirement type works only when the Agent version is the latest (4.8.0.36). If you are using CAM/CAS version 4.8 with an Agent version earlier than 4.8.0.36, then either use the Link Distribution requirement or upgrade the Agent to the latest version to use the File Distribution. To know more about File Distribution, see the “Configuring Agent-Based Posture Assessment” section in Cisco NAC Appliance - Clean Access Manager Configuration Guide, Release 4.8(3).


  • 4.8(1) CAM/CAS with 4.8.1.5 Agent Installation file provides 4.8.1.5 Agent AV/AS support for Windows XP/Vista/7 client machines.
  • 4.8(2) CAM/CAS with 4.8.2.3 Agent Installation file provides 4.8.2.3 Agent AV/AS support for Windows XP/Vista/7 client machines.
  • 4.8(2) CAM/CAS with 4.8.2.591 Agent Installation file provides AV/AS support for Mac OS X 10.7 “Lion” client machines.
  • 4.8(3) CAM/CAS with 4.8.3.9 Agent Installation file provides 4.8.3.9 Agent AV/AS support for Windows XP/Vista/7/8 client machines.
  • 4.8(3) CAM/CAS with 4.8.3.594 Agent Installation file provides AV/AS support for Mac OS X 10.8 “Mountain Lion” client machines.
  • 4.9 FIPS 140-2 compliant CAM/CAS with 4.9.0.47 Agent Installation file provides AV/AS support for Windows XP/Vista/7/8 client machines.
  • 4.9 CAM/CAS with 4.9.0.649 Agent Installation file provides AV/AS support for Mac OS X 10.7 “Lion” client machines.
  • 4.9(1) CAM/CAS with 4.9.1.13 Agent Installation file provides AV/AS support for Windows XP/Vista/7/8 client machines.
  • 4.9(1) CAM/CAS with 4.9.1.684 Agent Installation file provides AV/AS support for Mac OS X 10.8 “Mountain Lion” client machines.
  • 4.9(2) CAM/CAS with 4.9.2.8 Agent Installation file provides AV/AS support for Windows XP/Vista/7/8 client machines
  • 4.9(3) CAM/CAS with 4.9.3.5 Agent Installation file provides AV/AS support for Windows XP/Vista/7/8 client machines.
  • 4.9(3) CAM/CAS with 4.9.3.9 Agent Installation file provides AV/AS support for Windows XP/Vista/7/8/8.1 client machines.
  • 4.9(4) CAM/CAS with 4.9.4.3 Agent Installation file provides AV/AS support for Windows XP/Vista/7/8/8.1 client machines.

,

Table 2 Cisco NAC Appliance Server/Agent Compatibility

CAM/CAS Version
Cisco NAC Agent Version
Clean Access Agent Version (Windows 8.1/8/7/XP/Vista/2000)
Clean Access Agent Version (Mac OS X 10.4, 10.5, 10.6, 10.7, 10.8, 10.9) 1

FIPS 140-2 Compliant2

4.9
4.8
4.7(0)

4.9.0.47
4.8.0.36
4.7.1.15

N/A

N/A

Non-FIPS

4.9(4)
4.9(3)
4.9(2)

4.9.4.3
4.9.3.9
4.9.3.5
4.9.2.8
4.9.1.13
4.9.0.47
4.8.3.9
4.8.2.3
4.8.1.5
4.8.0.36

4.5.2.03
4.5.1.0
4.5.0.0

4.9.4.3
4.9.3.803
4.9.2.703
4.9.1.684
4.9.0.649
4.8.3.594
4.8.2.591
4.8.2.590
4.8.1.584
4.8.0.569

4.1.10.0
4.1.8.0
4.1.7.0
4.1.6.0
4.1.3.2

4.1.3.1

4.9(1)
4.9

4.9.1.13
4.9.0.47
4.8.3.9
4.8.2.3
4.8.1.5
4.8.0.36
4.7.5.5
4.7.4.2
4.7.3.2
4.7.2.10 4
4.7.1.5115
4.7.1.15

4.5.2.06
4.5.1.0
4.5.0.0

4.9.1.684
4.9.0.649
4.8.3.594
4.8.2.591
4.8.2.590
4.8.1.584
4.8.0.569
4.7.5.531
4.7.3.522
4.7.2.507 7
4.7.1.506 7
4.7.0.2

4.1.10.0
4.1.8.0
4.1.7.0
4.1.6.0
4.1.3.2

4.1.3.1

4.8(3)
4.8(2)
4.8(1)
4.8
4.7(5)
4.7(3)
4.7(2)
4.7(1)
4.7(0)

4.9.1.13
4.9.0.47
4.8.3.9
4.8.2.3
4.8.1.5
4.8.0.36
4.7.5.5
4.7.4.2
4.7.3.2
4.7.2.10
4.7.1.511
4.7.1.15
4.6.2.113

4.5.2.0
4.5.1.0
4.5.0.0

4.9.1.684
4.9.0.649
4.8.3.594
4.8.2.591
4.8.2.590
4.8.1.584
4.8.0.569
4.7.5.531
4.7.3.522
4.7.2.507
4.7.1.506
4.7.0.2

4.1.10.0
4.1.8.0
4.1.7.0
4.1.6.0
4.1.3.2

4.1.3.1

4.6(1)

4.8.3.9
4.8.2.3
4.8.1.5
4.8.0.36
4.7.5.5
4.7.4.2
4.7.3.2
4.7.2.10
4.7.1.511
4.7.1.15
4.6.2.113

4.5.2.0
4.5.1.0
4.5.0.0

4.6.0.3

4.1.10.0
4.1.8.0
4.1.7.0
4.1.6.0
4.1.3.2

4.1.3.1

4.5(1)
4.5(0)

4.7.5.5
4.7.4.2
4.7.3.2
4.7.2.10
4.7.1.511
4.7.1.15
4.6.2.113 8 , 9

4.5.2.0
4.5.1.0
4.5.0.0

4.5.0.0

4.1.10.0
4.1.8.0
4.1.7.0
4.1.6.0
4.1.3.2
4.1.2.2

4.1.3.1
4.1.2.0

4.1(8) 10
4.1(6)
4.1.3.1 10

4.7.5.5
4.7.4.2
4.7.3.2
4.7.2.10
4.7.1.511
4.7.1.15
4.6.2.113 8

4.5.2.0
4.5.1.0 10
4.5.0.0 10

4.5.0.0 10

4.1.10.0
4.1.8.0
4.1.7.0
4.1.6.0
4.1.3.2
4.1.2.2

4.1.3.1
4.1.2.0

1.Only Mac OS X Agent 4.5.0.0 and later provides posture assessment, remediation, and AV/AS support. Mac OS X Agent 4.1.2.0 provides authentication only. MAC OS X Agent 4.1.3.1 provides authentication and auto-upgrade support, and does not provide posture assessment. Mac OS X Agent version 4.1.3.1 will not be authorized to login to the network if the associated login role has any posture requirements matched with the client OS. For full 4.5 feature support (e.g. Mac OS posture), the 4.5.x.x or later Agent must be run with a release 4.5 or later CAM/CAS.

2.Release 4.8 and 4.7(0) are the only certified FIPS-compliant Cisco NAC Appliance releases.

3.Cisco NAC Agent version 4.5.x is not supported for download from a Release 4.6(1) CAM because the Agent installation file structure is different in Release 4.5(x) as compared to the Agents supported in Release 4.6(1). Ensure that you are using Agent version 4.5.x along with CAM/CAS version 4.5(x).

4.Cisco NAC Agent version 4.7.2.10 along with CAM/CAS version 4.7(2) supports Windows 7 Starter Edition.

5.Cisco NAC Agent version 4.7.1.511 along with CAM/CAS version 4.7(1) supports Windows 7 except the Windows 7 Starter Edition.

6.Cisco NAC Agent version 4.5.x is not supported for download from a Release 4.6(1) CAM because the Agent installation file structure is different in Release 4.5(x) as compared to the Agents supported in Release 4.6(1). Ensure that you are using Agent version 4.5.x along with CAM/CAS version 4.5(x).

7.Mac Agent versions 4.7.2.507 and 4.7.1.506 along with CAM/CAS version 4.7(1) and later support the Mac OS X 10.6 (Snow Leopard) operating system.

8.When you install the Cisco NAC Agent, the Agent installer automatically detects the client operating system locale and installs to match. This can break Agent-CAM/CAS communication if the CAM/CAS are not also running release 4.6(1) or later, because the Agent does not automatically default to English-only operation on the client machine, as would be required to restore successful Agent-to-CAM/CAS communication. To work around this potential issue, the user must force the English locale on the client machine after upgrading to/installing Agent version 4.6.2.113 or later on the client machine.

9.Cisco NAC Agent version 4.6.2.113 is not supported for download from a Release 4.5(x) CAM because the Agent installation file structure is different in Release 4.6(1) as compared to the Agents supported in Release 4.5(x). Ensure that you are using Agent version 4.6.2.113 along with CAM/CAS version 4.6(1).

10.4.1(x) CAM/CAS cannot download 4.5.x.x and later Agents from Cisco Updates.

Cisco NAC Agent Interoperability Between NAC Appliance and Identity Services Engine (ISE)

The Cisco NAC Agent versions 4.9.4.3 and later can be used on both Cisco NAC Appliance Releases 4.9(3), 4.9(4) and Cisco ISE Releases 1.1.3, 1.1.4, 1.2. This is the recommended model of deploying the NAC agent in an environment where users will be roaming between ISE and NAC deployments.

Cisco NAC Appliance Agent/OS/Browser Support Matrix

This section lists the operating systems, web browsers, and Java versions known to work with the Cisco NAC Appliance Agents, version 4.5.0.0 and later.

For Web Login on all operating systems, the ActiveX/Java Applet web client used for L3 MAC address/OS detection and for OOB IP refresh/renew after posture assessment is supported for the web browsers and Java versions listed in each operating system support table.

Cisco NAC Windows Agent/Browser/Java Support

This section provides CAM/CAS version, browser, and Java JRE compatibility information for web login methods as well as the Cisco NAC Agent (version 4.6.2.113 and later) and Cisco NAC Web Agent that you can install and run on Windows operating systems.

The tables in this section list the Cisco NAC Windows Agent/Browser/Java Support for the following Operating Systems:

Table 3 Windows 2000, SP4

Supported Cisco NAC Appliance Versions
Supported Browsers11
Java Version 12
Cisco NAC Agent 13
Web Login 14
Web Agent 15
CAM/ CAS
L3 MAC (ActiveX/ Applet)
Version
Web Agent (ActiveX/Applet) 16,17

4.7.5.5
4.7.4.2
4.7.3.2
4.7.2.10
4.7.1.511
4.7.1.15
4.6.2.113

4.7(5)

2.9.0.0 / 3.3.0.0

4.7.5.5

2.9.0.0 / 3.3.0.0

Firefox 3.0.17
Firefox 3.5.7

1.6.0_17

Internet Explorer 6.0.2, 7.0, 8.0, and 9.0

4.7.4.2
4.7.3.2
4.7.2.10
4.7.1.511
4.7.1.15
4.6.2.113

4.7(3)

2.7.0.0 / 2.7.0.0

4.7.4.1
4.7.3.1

2.7.0.0 / 2.7.0.0

Firefox 3.0.17
Firefox 3.5.7

1.6.0_17

Internet Explorer 6.0.2
Internet Explorer 7

4.7.2.10
4.7.1.511
4.7.1.15
4.6.2.113

4.7(2)

2.7.0.0 / 2.6.0.0

4.7.2.5

2.7.0.0 / 2.6.0.0

Firefox 3.0.17
Firefox 3.5.7

1.6.0_17

Internet Explorer 6.0.2
Internet Explorer 7

4.7.1.511
4.7.1.15
4.6.2.113

4.7(1)

2.6.0.0/ 2.6.0.0

4.7.1.504

2.6.0.0/ 2.6.0.0

Firefox 1.5.0.12
Firefox 3.0.3

1.5.0_01 18

Internet Explorer 6.0.2
Internet Explorer 7

4.7.1.511
4.7.1.15
4.6.2.113

4.7(0)

2.3.0.0/ 2.2.2.0

4.7.0

2.3.0.0/ 2.2.2.0

Firefox 1.5.0.12

1.5.0_01

Internet Explorer 6.0

4.7.1.511
4.7.1.15
4.6.2.113

4.6(1)

2.3.0.0/ 2.2.2.0

4.6.0

2.3.0.0/ 2.2.2.0

Firefox 1.5.0.12

1.5.0_01

Internet Explorer 6.0

11.ActiveX is supported only on the 32-bit versions of Internet Explorer .

12.Java version 1.5 is the minimum version required for Java Applet support.

13.Testing on international languages has been verified with ActiveX. Although Cisco believes the installer runs successfully in the foreign language with Java, this has not been verified. In the event of a Java installer issue, Cisco NAC Agent installation on international language operating systems defaults to English.

14.Web login is not supported on 64-bit versions of Internet Explorer.

15.If users are logging in via the Web Agent in a Windows 7 environment and have proxy connections configured on Internet Explorer, they must enable “Protected Mode” in the browser’s security settings to enable Web Agent download on the client machine.

16.The temporal Cisco NAC Web Agent can be launched from the Web Login Facilitator using ActiveX from the Internet Explorer versions or via Java applet from the web browsers listed as supported for Windows systems.

17.To avoid ActiveX initiation issues that could affect Agent download and web login functions, ensure users logging in via Windows 7 client machines maintain “elevated privileges” on the system by keeping the User Access Control (UAC) settings at the “default” level.

18.Java version 1.4.2_15 does not work for Firefox on Windows 2000, SP4 client machines.

Table 4 Windows XP Media Center Edition, SP2, SP3

Supported Cisco NAC Appliance Versions
Supported Browsers19
Java Version 20
Cisco NAC Agent 21
Web Login 22
Web Agent 23
CAM/ CAS
L3 MAC (ActiveX/ Applet)
Version
Web Agent (ActiveX/Applet) 24,25

4.9.4.3
4.9.3.5
4.9.2.8
4.9.1.13
4.9.0.47
4.8.2.3
4.8.1.5
4.8.0.36

4.9(4)

4.9.4.1 / 4.9.3.1

4.9.4.3

4.9.4.1 / 4.9.3.1

Firefox 20.x
Internet Explorer 7.0, 8.0, and 9.0

1.6.0_17

4.9.3.5
4.9.2.8
4.9.1.13
4.9.0.47
4.8.2.3
4.8.1.5
4.8.0.36

4.9(3)

4.9.2.1 / 4.9.3.1

4.9.3.4

4.9.2.1 / 4.9.3.1

Firefox 20.x
Internet Explorer 7.0, 8.0, and 9.0

1.6.0_17

4.9.2.8
4.9.1.13
4.9.0.47
4.8.2.3
4.8.1.5
4.8.0.36

4.9(2)

4.9.2.1 / 4.9.2.1

4.9.2.6

4.9.2.1 / 4.9.2.1

Internet Explorer 7.0, 8.0, and 9.0

1.6.0_17

4.9.1.13
4.9.0.47
4.8.2.3
4.8.1.5
4.8.0.36
4.7.4.2
4.7.3.2
4.7.2.10
4.7.1.511
4.7.1.15

4.9(1)

2.9.0.0 / 3.4.0.0

4.9.1.8

2.9.0.0 / 3.4.0.0

Internet Explorer 7.0, 8.0, and 9.0

1.6.0_17

4.9.0.47
4.8.2.3
4.8.1.5
4.8.0.36
4.7.4.2
4.7.3.2
4.7.2.10
4.7.1.511
4.7.1.15

4.9

2.9.0.0 / 3.4.0.0

4.9.0.27

2.9.0.0 / 3.4.0.0

Internet Explorer 7.0, 8.0, and 9.0

1.6.0_17

4.8.3.9
4.8.2.3
4.8.1.5
4.8.0.36
4.7.4.2
4.7.3.2
4.7.2.10
4.7.1.511
4.7.1.15
4.6.2.113

4.8(3)

4.9.2.2 / 3.4.0.0

4.8.3.6

2.9.0.0 / 3.4.0.0

Internet Explorer 7.0, 8.0, and 9.0

1.6.0_17

4.8.2.3
4.8.1.5
4.8.0.36
4.7.4.2
4.7.3.2
4.7.2.10
4.7.1.511
4.7.1.15
4.6.2.113

4.8(2)

2.9.0.0 / 3.2.0.0

4.8.2.1

2.9.0.0 / 3.2.0.0

Internet Explorer 7.0, 8.0, and 9.0

1.6.0_17

4.8.1.5
4.8.0.36
4.7.4.2
4.7.3.2
4.7.2.10
4.7.1.511
4.7.1.15
4.6.2.113

4.8(1)

2.8.0.0 / 2.8.0.0

4.8.1.4

2.8.0.0 / 2.8.0.0

Internet Explorer 7.0 and 8.0

1.6.0_17

4.8.0.36
4.7.4.2
4.7.3.2
4.7.2.10
4.7.1.511
4.7.1.15
4.6.2.113

4.8

2.7.0.0 / 2.7.0.0

4.8.0.4

2.7.0.0 / 2.7.0.0

Internet Explorer 7.0 and 8.0

1.6.0_17

4.7.5.5
4.7.4.2
4.7.3.2
4.7.2.10
4.7.1.511
4.7.1.15
4.6.2.113

4.7(5)

2.9.0.0 / 3.3.0.0

4.7.5.5

2.9.0.0 / 3.3.0.0

Internet Explorer 7.0, 8.0, and 9.0

1.6.0_17

4.7.4.2
4.7.3.2
4.7.2.10
4.7.1.511
4.7.1.15
4.6.2.113

4.7(3)

2.7.0.0 / 2.7.0.0

4.7.4.1
4.7.3.1

2.7.0.0 / 2.7.0.0

Internet Explorer 7.0 and 8.0

1.6.0_17

4.7.2.10
4.7.1.511
4.7.1.15
4.6.2.113

4.7(2)

2.7.0.0 / 2.6.0.0

4.7.2.5

2.7.0.0 / 2.6.0.0

Internet Explorer 7.0 and 8.0

1.6.0_17

4.7.1.511
4.7.1.15
4.6.2.113

4.7(1)

2.6.0.0/ 2.6.0.0

4.7.1.504

2.6.0.0/ 2.6.0.0

Internet Explorer 8.0

1.6.0_17

4.7.1.511
4.7.1.15
4.6.2.113

4.7(0)

2.3.0.0/ 2.2.2.0

4.7.0

2.3.0.0/ 2.2.2.0

Internet Explorer 6.0, 7.0

1.6.0_14

4.7.1.511
4.7.1.15
4.6.2.113

4.6(1)

2.3.0.0/ 2.2.2.0

4.6.0

2.3.0.0/ 2.2.2.0

Internet Explorer 6.0, 7.0, and 8.0

1.6.0_14

19.ActiveX is supported only on the 32-bit versions of Internet Explorer .

20.Java version 1.5 is the minimum version required for Java Applet support.

21.Testing on international languages has been verified with ActiveX. Although Cisco believes the installer runs successfully in the foreign language with Java, this has not been verified. In the event of a Java installer issue, Cisco NAC Agent installation on international language operating systems defaults to English.

22.Web login is not supported on 64-bit versions of Internet Explorer.

23.If users are logging in via the Web Agent in a Windows 7 environment and have proxy connections configured on Internet Explorer, they must enable “Protected Mode” in the browser’s security settings to enable Web Agent download on the client machine.

24.The temporal Cisco NAC Web Agent can be launched from the Web Login Facilitator using ActiveX from the Internet Explorer versions or via Java applet from the web browsers listed as supported for Windows systems.

25.To avoid ActiveX initiation issues that could affect Agent download and web login functions, ensure users logging in via Windows 7 client machines maintain “elevated privileges” on the system by keeping the User Access Control (UAC) settings at the “default” level.

Table 5 Windows XP Tablet PC, SP2, SP3

Supported Cisco NAC Appliance Versions
Supported Browsers26
Java Version 27
Cisco NAC Agent 28
Web Login 29
Web Agent 30
CAM/ CAS
L3 MAC (ActiveX/ Applet)
Version
Web Agent (ActiveX/Applet) 31,32

4.9.4.3
4.9.3.5
4.9.2.8
4.9.1.13
4.9.0.47
4.8.2.3
4.8.1.5
4.8.0.36

4.9(4)

4.9.4.1 / 4.9.3.1

4.9.4.3

4.9.4.1 / 4.9.3.1

Firefox 3.6
Firefox 20.x

1.6.0_17

Internet Explorer 8.0 and 9.0

4.9.3.5
4.9.2.8
4.9.1.13
4.9.0.47
4.8.2.3
4.8.1.5
4.8.0.36

4.9(3)

4.9.2.1 / 4.9.3.1

4.9.3.4

4.9.2.1 / 4.9.3.1

Firefox 3.6
Firefox 20.x

1.6.0_17

Internet Explorer 8.0 and 9.0

4.9.2.8
4.9.1.13
4.9.0.47
4.8.2.3
4.8.1.5
4.8.0.36

4.9(2)

4.9.2.1 / 4.9.2.1

4.9.2.6

4.9.2.1 / 4.9.2.1

Firefox 3.6

1.6.0_17

Internet Explorer 8.0 and 9.0

4.9.1.13
4.9.0.47
4.8.2.3
4.8.1.5
4.8.0.36
4.7.4.2
4.7.3.2
4.7.2.10
4.7.1.511
4.7.1.15

4.9(1)

2.9.0.0 / 3.4.0.0

4.9.1.8

2.9.0.0 / 3.4.0.0

Firefox 3.6

1.6.0_17

Internet Explorer 8.0 and 9.0

4.9.0.47
4.8.2.3
4.8.1.5
4.8.0.36
4.7.4.2
4.7.3.2
4.7.2.10
4.7.1.511
4.7.1.15

4.9

2.9.0.0 / 3.4.0.0

4.9.0.27

2.9.0.0 / 3.4.0.0

Firefox 3.6

1.6.0_17

Internet Explorer 8.0 and 9.0

4.8.3.9
4.8.2.3
4.8.1.5
4.8.0.36
4.7.4.2
4.7.3.2
4.7.2.10
4.7.1.511
4.7.1.15
4.6.2.113

4.8(3)

4.9.2.2 / 3.4.0.0

4.8.3.6

2.9.0.0 / 3.4.0.0

Firefox 3.6

1.6.0_17

Internet Explorer 8.0 and 9.0

4.8.2.3
4.8.1.5
4.8.0.36
4.7.4.2
4.7.3.2
4.7.2.10
4.7.1.511
4.7.1.15
4.6.2.113

4.8(2)

2.9.0.0 / 3.2.0.0

4.8.2.1

2.9.0.0 / 3.2.0.0

Firefox 3.6

1.6.0_17

Internet Explorer 8.0 and 9.0

4.8.1.5
4.8.0.36
4.7.4.2
4.7.3.2
4.7.2.10
4.7.1.511
4.7.1.15
4.6.2.113

4.8(1)

2.8.0.0 / 2.8.0.0

4.8.1.4

2.8.0.0 / 2.8.0.0

Firefox 3.6

1.6.0_17

Internet Explorer 8.0

4.8.0.36
4.7.4.2
4.7.3.2
4.7.2.10
4.7.1.511
4.7.1.15
4.6.2.113

4.8

2.7.0.0 / 2.7.0.0

4.8.0.4

2.7.0.0 / 2.7.0.0

Firefox 3.6

1.6.0_17

Internet Explorer 8.0

4.7.5.5
4.7.4.2
4.7.3.2
4.7.2.10
4.7.1.511
4.7.1.15
4.6.2.113

4.7(5)

2.9.0.0 / 3.3.0.0

4.7.5.5

2.9.0.0 / 3.3.0.0

Firefox 3.6

1.6.0_17

Internet Explorer 8.0 and 9.0

4.7.4.2
4.7.3.2
4.7.2.10
4.7.1.511
4.7.1.15
4.6.2.113

4.7(3)

2.7.0.0 / 2.7.0.0

4.7.4.1
4.7.3.1

2.7.0.0 / 2.7.0.0

Firefox 3.6

1.6.0_17

Internet Explorer 8.0

4.7.2.10
4.7.1.511
4.7.1.15
4.6.2.113

4.7(2)

2.7.0.0 / 2.6.0.0

4.7.2.5

2.7.0.0 / 2.6.0.0

Firefox 3.6

1.6.0_17

Internet Explorer 8.0

4.7.1.511
4.7.1.15
4.6.2.113

4.7(1)

2.6.0.0/ 2.6.0.0

4.7.1.504

2.6.0.0/ 2.6.0.0

Firefox 3.0.3
Firefox 3.5.1

1.6.0_17

Internet Explorer 8

4.7.1.511
4.7.1.15
4.6.2.113

4.7(0)

2.3.0.0/ 2.2.2.0

4.7.0

2.3.0.0/ 2.2.2.0

Internet Explorer 6.0, 7.0

1.6.0_14

4.7.1.511
4.7.1.15
4.6.2.113

4.6(1)

2.3.0.0/ 2.2.2.0

4.6.0

2.3.0.0/ 2.2.2.0

Internet Explorer 6.0, 7.0, and 8.0

1.6.0_14

26.ActiveX is supported only on the 32-bit versions of Internet Explorer .

27.Java version 1.5 is the minimum version required for Java Applet support.

28.Testing on international languages has been verified with ActiveX. Although Cisco believes the installer runs successfully in the foreign language with Java, this has not been verified. In the event of a Java installer issue, Cisco NAC Agent installation on international language operating systems defaults to English.

29.Web login is not supported on 64-bit versions of Internet Explorer.

30.If users are logging in via the Web Agent in a Windows 7 environment and have proxy connections configured on Internet Explorer, they must enable “Protected Mode” in the browser’s security settings to enable Web Agent download on the client machine.

31.The temporal Cisco NAC Web Agent can be launched from the Web Login Facilitator using ActiveX from the Internet Explorer versions or via Java applet from the web browsers listed as supported for Windows systems.

32.To avoid ActiveX initiation issues that could affect Agent download and web login functions, ensure users logging in via Windows 7 client machines maintain “elevated privileges” on the system by keeping the User Access Control (UAC) settings at the “default” level.

Table 6 Windows XP Home, SP2

Supported Cisco NAC Appliance Versions
Supported Browsers33
Java Version 34
Cisco NAC Agent 35
Web Login 36
Web Agent 37
CAM/ CAS
L3 MAC (ActiveX/ Applet)
Version
Web Agent (ActiveX/Applet) 38,39

4.9.4.3
4.9.3.5
4.9.2.8
4.9.1.13
4.9.0.47
4.8.2.3
4.8.1.5
4.8.0.36

4.9(4)

4.9.4.1 / 4.9.3.1

4.9.4.3

4.9.4.1 / 4.9.3.1

Firefox 3.0.17
Firefox 3.5.7
Firefox 20.x

1.6.0_17

Internet Explorer 6.0, 7.0, 8.0, and 9.0

4.9.3.5
4.9.2.8
4.9.1.13
4.9.0.47
4.8.2.3
4.8.1.5
4.8.0.36

4.9(3)

4.9.2.1 / 4.9.3.1

4.9.3.4

4.9.2.1 / 4.9.3.1

Firefox 3.0.17
Firefox 3.5.7
Firefox 20.x

1.6.0_17

Internet Explorer 6.0, 7.0, 8.0, and 9.0

4.9.2.8
4.9.1.13
4.9.0.47
4.8.2.3
4.8.1.5
4.8.0.36

4.9(2)

4.9.2.1 / 4.9.2.1

4.9.2.6

4.9.2.1 / 4.9.2.1

Firefox 3.0.17
Firefox 3.5.7

1.6.0_17

Internet Explorer 6.0, 7.0, 8.0, and 9.0

4.9.1.13
4.9.0.47
4.8.2.3
4.8.1.5
4.8.0.36
4.7.4.2
4.7.3.2
4.7.2.10
4.7.1.511
4.7.1.15

4.9(1)

2.9.0.0 / 3.4.0.0

4.9.1.8

2.9.0.0 / 3.4.0.0

Firefox 3.0.17
Firefox 3.5.7

1.6.0_17

Internet Explorer 6.0, 7.0, 8.0, and 9.0

4.9.0.47
4.8.2.3
4.8.1.5
4.8.0.36
4.7.4.2
4.7.3.2
4.7.2.10
4.7.1.511
4.7.1.15

4.9

2.9.0.0 / 3.4.0.0

4.9.0.27

2.9.0.0 / 3.4.0.0

Firefox 3.0.17
Firefox 3.5.7

1.6.0_17

Internet Explorer 6.0, 7.0, 8.0, and 9.0

4.8.3.9
4.8.2.3
4.8.1.5
4.8.0.36
4.7.4.2
4.7.3.2
4.7.2.10
4.7.1.511
4.7.1.15
4.6.2.113

4.8(3)

4.9.2.2 / 3.4.0.0

4.8.3.6

2.9.0.0 / 3.4.0.0

Firefox 3.0.17
Firefox 3.5.7

1.6.0_17

Internet Explorer 6.0, 7.0, 8.0, and 9.0

4.8.2.3
4.8.1.5
4.8.0.36
4.7.4.2
4.7.3.2
4.7.2.10
4.7.1.511
4.7.1.15
4.6.2.113

4.8(2)

2.9.0.0 / 3.2.0.0

4.8.2.1

2.9.0.0 / 3.2.0.0

Firefox 3.0.17
Firefox 3.5.7

1.6.0_17

Internet Explorer 6.0, 7.0, 8.0, and 9.0

4.8.1.5
4.8.0.36
4.7.4.2
4.7.3.2
4.7.2.10
4.7.1.511
4.7.1.15
4.6.2.113

4.8(1)

2.8.0.0 / 2.8.0.0

4.8.1.4

2.8.0.0 / 2.8.0.0

Firefox 3.0.17
Firefox 3.5.7

1.6.0_17

Internet Explorer 6.0, 7.0, and 8.0

4.8.0.36
4.7.4.2
4.7.3.2
4.7.2.10
4.7.1.511
4.7.1.15
4.6.2.113

4.8

2.7.0.0 / 2.7.0.0

4.8.0.4

2.7.0.0 / 2.7.0.0

Firefox 3.0.17
Firefox 3.5.7

1.6.0_17

Internet Explorer 6.0, 7.0, and 8.0

4.7.5.5
4.7.4.2
4.7.3.2
4.7.2.10
4.7.1.511
4.7.1.15
4.6.2.113

4.7(5)

2.9.0.0 / 3.3.0.0

4.7.5.5

2.9.0.0 / 3.3.0.0

Firefox 3.5.7

1.6.0_17

Internet Explorer 6.0, 7.0, 8.0, and 9.0

4.7.4.2
4.7.3.2
4.7.2.10
4.7.1.511
4.7.1.15
4.6.2.113

4.7(3)

2.7.0.0 / 2.7.0.0

4.7.4.1
4.7.3.1

2.7.0.0 / 2.7.0.0

Firefox 3.5.7

1.6.0_17

Internet Explorer 6.0, 7.0, and 8.0

4.7.2.10
4.7.1.511
4.7.1.15
4.6.2.113

4.7(2)

2.7.0.0 / 2.6.0.0

4.7.2.5

2.7.0.0 / 2.6.0.0

Firefox 3.0.17
Firefox 3.5.7

1.6.0_17

Internet Explorer 6.0, 7.0, and 8.0

4.7.1.511
4.7.1.15
4.6.2.113

4.7(1)

2.6.0.0/ 2.6.0.0

4.7.1.504

2.6.0.0/ 2.6.0.0

Firefox 2.0.0.27
Firefox 3.5.5

1.5.0_13
1.6.0_17

Internet Explorer 6.0, 7.0, and 8.0

4.7.1.511
4.7.1.15
4.6.2.113

4.7(0)

2.3.0.0/ 2.2.2.0

Internet Explorer 6.0, 7.0

1.5.0_13

Firefox 2.0.0.27

4.7.1.511
4.7.1.15
4.6.2.113

4.6(1)

2.3.0.0/ 2.2.2.0

Firefox 2.0.0.27

1.5.0_13

33.ActiveX is supported only on the 32-bit versions of Internet Explorer .

34.Java version 1.5 is the minimum version required for Java Applet support.

35.Testing on international languages has been verified with ActiveX. Although Cisco believes the installer runs successfully in the foreign language with Java, this has not been verified. In the event of a Java installer issue, Cisco NAC Agent installation on international language operating systems defaults to English.

36.Web login is not supported on 64-bit versions of Internet Explorer.

37.If users are logging in via the Web Agent in a Windows 7 environment and have proxy connections configured on Internet Explorer, they must enable “Protected Mode” in the browser’s security settings to enable Web Agent download on the client machine.

38.The temporal Cisco NAC Web Agent can be launched from the Web Login Facilitator using ActiveX from the Internet Explorer versions or via Java applet from the web browsers listed as supported for Windows systems.

39.To avoid ActiveX initiation issues that could affect Agent download and web login functions, ensure users logging in via Windows 7 client machines maintain “elevated privileges” on the system by keeping the User Access Control (UAC) settings at the “default” level.

Table 7 Windows XP Professional SP2, SP3

Supported Cisco NAC Appliance Versions
Supported Browsers40
Java Version 41
Cisco NAC Agent 42
Web Login 43
Web Agent 44
CAM/ CAS
L3 MAC (ActiveX/ Applet)
Version
Web Agent (ActiveX/Applet) 45,46

4.9.4.3
4.9.3.5
4.9.2.8
4.9.1.13
4.9.0.47
4.8.2.3
4.8.1.5
4.8.0.36

4.9(4)

4.9.4.1 / 4.9.3.1

4.9.4.3

4.9.4.1 / 4.9.3.1

Firefox 3.0.17
Firefox 3.5.7
Firefox 3.6
Firefox 20.x

1.6.0_17
1.6_0_18 47

Internet Explorer 6.0, 7.0, 8.0, and 9.0

4.9.3.5
4.9.2.8
4.9.1.13
4.9.0.47
4.8.2.3
4.8.1.5
4.8.0.36

4.9(3)

4.9.2.1 / 4.9.3.1

4.9.3.4

4.9.2.1 / 4.9.3.1

Firefox 3.0.17
Firefox 3.5.7
Firefox 3.6
Firefox 20.x

1.6.0_17
1.6_0_18

Internet Explorer 6.0, 7.0, 8.0, and 9.0

4.9.2.8
4.9.1.13
4.9.0.47
4.8.2.3
4.8.1.5
4.8.0.36

4.9(2)

4.9.2.1 / 4.9.2.1

4.9.2.6

4.9.2.1 / 4.9.2.1

Firefox 3.0.17
Firefox 3.5.7
Firefox 3.6

1.6.0_17
1.6_0_18

Internet Explorer 6.0, 7.0, 8.0, and 9.0

4.9.1.13
4.9.0.47
4.8.2.3
4.8.1.5
4.8.0.36
4.7.4.2
4.7.3.2
4.7.2.10
4.7.1.511
4.7.1.15

4.9(1)

2.9.0.0 / 3.4.0.0

4.9.1.8

2.9.0.0 / 3.4.0.0

Firefox 3.0.17
Firefox 3.5.7
Firefox 3.6

1.6.0_17
1.6_0_18

Internet Explorer 6.0, 7.0, 8.0, and 9.0

4.9.0.47
4.8.2.3
4.8.1.5
4.8.0.36
4.7.4.2
4.7.3.2
4.7.2.10
4.7.1.511
4.7.1.15

4.9

2.9.0.0 / 3.4.0.0

4.9.0.27

2.9.0.0 / 3.4.0.0

Firefox 3.0.17
Firefox 3.5.7
Firefox 3.6

1.6.0_17
1.6_0_18

Internet Explorer 6.0, 7.0, 8.0, and 9.0

4.8.3.9
4.8.2.3
4.8.1.5
4.8.0.36
4.7.4.2
4.7.3.2
4.7.2.10
4.7.1.511
4.7.1.15
4.6.2.113

4.8(3)

4.9.2.2 / 3.4.0.0

4.8.3.6

2.9.0.0 / 3.4.0.0

Firefox 3.0.17
Firefox 3.5.7
Firefox 3.6

1.6.0_17
1.6_0_18

Internet Explorer 6.0, 7.0, 8.0, and 9.0

4.8.2.3
4.8.1.5
4.8.0.36
4.7.4.2
4.7.3.2
4.7.2.10
4.7.1.511
4.7.1.15
4.6.2.113

4.8(2)

2.9.0.0 / 3.2.0.0

4.8.2.1

2.9.0.0 / 3.2.0.0

Firefox 3.0.17
Firefox 3.5.7
Firefox 3.6

1.6.0_17
1.6_0_18

Internet Explorer 6.0, 7.0, 8.0, and 9.0

4.8.1.5
4.8.0.36
4.7.4.2
4.7.3.2
4.7.2.10
4.7.1.511
4.7.1.15
4.6.2.113

4.8(1)

2.8.0.0 / 2.8.0.0

4.8.1.4

2.8.0.0 / 2.8.0.0

Firefox 3.0.17
Firefox 3.5.7
Firefox 3.6

1.6.0_17
1.6_0_18

Internet Explorer 6.0, 7.0, and 8.0

4.8.0.36
4.7.4.2
4.7.3.2
4.7.2.10
4.7.1.511
4.7.1.15
4.6.2.113

4.8

2.7.0.0 / 2.7.0.0

4.8.0.4

2.7.0.0 / 2.7.0.0

Firefox 3.0.17
Firefox 3.5.7
Firefox 3.6

1.6.0_17
1.6_0_18

Internet Explorer 6.0, 7.0, and 8.0

4.7.5.5
4.7.4.2
4.7.3.2
4.7.2.10
4.7.1.511
4.7.1.15
4.6.2.113

4.7(5)

2.9.0.0 / 3.3.0.0

4.7.5.5

2.9.0.0 / 3.3.0.0

Firefox 3.5.7
Firefox 3.6

1.6.0_17
1.6_0_18

Internet Explorer 6.0, 7.0, 8.0, and 9.0

4.7.4.2
4.7.3.2
4.7.2.10
4.7.1.511
4.7.1.15
4.6.2.113

4.7(3)

2.7.0.0 / 2.7.0.0

4.7.4.1
4.7.3.1

2.7.0.0 / 2.7.0.0

Firefox 3.5.7
Firefox 3.6

1.6.0_17
1.6_0_18

Internet Explorer 6.0, 7.0, and 8.0

4.7.2.10
4.7.1.511
4.7.1.15
4.6.2.113

4.7(2)

2.7.0.0 / 2.6.0.0

4.7.2.5

2.7.0.0 / 2.6.0.0

Firefox 3.0.17
Firefox 3.5.7
Firefox 3.6

1.6.0_17
1.6_0_18

Internet Explorer 6.0, 7.0, and 8.0

4.7.1.511
4.7.1.15
4.6.2.113

4.7(1)

2.6.0.0/ 2.6.0.0

4.7.1.504

2.6.0.0/ 2.6.0.0

Firefox 3.0.3
Firefox 3.5.1
Firefox 3.5.5

1.6.0_17

Internet Explorer 6.0, 7.0, and 8.0

4.7.1.511
4.7.1.15
4.6.2.113

4.7(0)

2.3.0.0/ 2.2.2.0

4.7.0

2.3.0.0/ 2.2.2.0

Firefox 3.0.3

1.6.0_11

Internet Explorer 6.0, 7.0, and 8.0

1.6.0_14

4.7.1.511
4.7.1.15
4.6.2.113

4.6(1)

2.3.0.0/ 2.2.2.0

4.6.0

2.3.0.0/ 2.2.2.0

Firefox 3.0.3

1.6.0_11

Internet Explorer 6.0, 7.0, and 8.0

1.6.0_14

40.ActiveX is supported only on the 32-bit versions of Internet Explorer .

41.Java version 1.5 is the minimum version required for Java Applet support.

42.Testing on international languages has been verified with ActiveX. Although Cisco believes the installer runs successfully in the foreign language with Java, this has not been verified. In the event of a Java installer issue, Cisco NAC Agent installation on international language operating systems defaults to English.

43.Web login is not supported on 64-bit versions of Internet Explorer.

44.If users are logging in via the Web Agent in a Windows 7 environment and have proxy connections configured on Internet Explorer, they must enable “Protected Mode” in the browser’s security settings to enable Web Agent download on the client machine.

45.The temporal Cisco NAC Web Agent can be launched from the Web Login Facilitator using ActiveX from the Internet Explorer versions or via Java applet from the web browsers listed as supported for Windows systems.

46.To avoid ActiveX initiation issues that could affect Agent download and web login functions, ensure users logging in via Windows 7 client machines maintain “elevated privileges” on the system by keeping the User Access Control (UAC) settings at the “default” level.

47.Java version 1.6_0_18 can cause a certificate authentication error. Refer to the caveat CSCte58249 in Release Notes for Cisco NAC Appliance, Version 4.7(2) for more information.

Table 8 Windows XP Professional x64, SP2

Supported Cisco NAC Appliance Versions
Supported Browsers48
Java Version 49
Cisco NAC Agent 50
Web Login 51
Web Agent 52
CAM/ CAS
L3 MAC (ActiveX/ Applet)
Version
Web Agent (ActiveX/Applet) 53,54

4.9.4.3
4.9.3.5
4.9.2.8
4.9.1.13
4.9.0.47
4.8.2.3
4.8.1.5
4.8.0.36

4.9(4)

4.9.4.1 / 4.9.3.1

4.9.4.3

4.9.4.1 / 4.9.3.1

Firefox 3.0.17
Firefox 3.5.7
Firefox 3.6
Firefox 20.x

1.6.0_17
1.6_0_18 55

Internet Explorer 7.0, 8.0, and 9.0

4.9.3.5
4.9.2.8
4.9.1.13
4.9.0.47
4.8.2.3
4.8.1.5
4.8.0.36

4.9(3)

4.9.2.1 / 4.9.3.1

4.9.3.4

4.9.2.1 / 4.9.3.1

Firefox 3.0.17
Firefox 3.5.7
Firefox 3.6
Firefox 20.x

1.6.0_17
1.6_0_18 56

Internet Explorer 7.0, 8.0, and 9.0

4.9.2.8
4.9.1.13
4.9.0.47
4.8.2.3
4.8.1.5
4.8.0.36

4.9(2)

4.9.2.1 / 4.9.2.1

4.9.2.6

4.9.2.1 / 4.9.2.1

Firefox 3.0.17
Firefox 3.5.7
Firefox 3.6

1.6.0_17
1.6_0_18

Internet Explorer 7.0, 8.0, and 9.0

4.9.1.13
4.9.0.47
4.8.2.3
4.8.1.5
4.8.0.36
4.7.4.2
4.7.3.2
4.7.2.10
4.7.1.511
4.7.1.15

4.9(1)

2.9.0.0 / 3.4.0.0

4.9.1.8

2.9.0.0 / 3.4.0.0

Firefox 3.0.17
Firefox 3.5.7
Firefox 3.6

1.6.0_17
1.6_0_18

Internet Explorer 7.0, 8.0, and 9.0

4.9.0.47
4.8.2.3
4.8.1.5
4.8.0.36
4.7.4.2
4.7.3.2
4.7.2.10
4.7.1.511
4.7.1.15

4.9

2.9.0.0 / 3.4.0.0

4.9.0.27

2.9.0.0 / 3.4.0.0

Firefox 3.0.17
Firefox 3.5.7
Firefox 3.6

1.6.0_17
1.6_0_18

Internet Explorer 7.0, 8.0, and 9.0

4.8.2.3
4.8.1.5
4.8.0.36
4.7.4.2
4.7.3.2
4.7.2.10
4.7.1.511
4.7.1.15
4.6.2.113

4.8(2)

2.9.0.0 / 3.2.0.0

4.8.2.1

2.9.0.0 / 3.2.0.0

Firefox 3.0.17
Firefox 3.5.7
Firefox 3.6

1.6.0_17
1.6_0_18

Internet Explorer 7.0, 8.0, and 9.0

4.8.1.5
4.8.0.36
4.7.4.2
4.7.3.2
4.7.2.10
4.7.1.511
4.7.1.15
4.6.2.113

4.8(1)

2.8.0.0 / 2.8.0.0

4.8.1.4

2.8.0.0 / 2.8.0.0

Firefox 3.0.17
Firefox 3.5.7
Firefox 3.6

1.6.0_17
1.6_0_18

Internet Explorer 7.0, 8.0

4.8.0.36
4.7.4.2
4.7.3.2
4.7.2.10
4.7.1.511
4.7.1.15
4.6.2.113

4.8

2.7.0.0 / 2.7.0.0

4.8.0.4

2.7.0.0 / 2.7.0.0

Firefox 3.0.17
Firefox 3.5.7
Firefox 3.6

1.6.0_17
1.6_0_18

Internet Explorer 7.0, 8.0

4.7.5.5
4.7.4.2
4.7.3.2
4.7.2.10
4.7.1.511
4.7.1.15
4.6.2.113

4.7(5)

2.9.0.0 / 3.3.0.0

4.7.5.5

2.9.0.0 / 3.3.0.0

Firefox 3.5.7
Firefox 3.6

1.6.0_17
1.6_0_18

Internet Explorer 7.0, 8.0, and 9.0

4.7.4.2
4.7.3.2
4.7.2.10
4.7.1.511
4.7.1.15
4.6.2.113

4.7(3)

2.7.0.0 / 2.7.0.0

4.7.4.1
4.7.3.1

2.7.0.0 / 2.7.0.0

Firefox 3.5.7
Firefox 3.6

1.6.0_17
1.6_0_18

Internet Explorer 7.0, 8.0

4.7.2.10
4.7.1.511
4.7.1.15
4.6.2.113

4.7(2)

2.7.0.0 / 2.6.0.0

4.7.2.5

2.7.0.0 / 2.6.0.0

Firefox 3.0.17
Firefox 3.5.7
Firefox 3.6

1.6.0_17
1.6_0_18

Internet Explorer 7.0, 8.0

4.7.1.511
4.7.1.15
4.6.2.113

4.7(1)

2.6.0.0/ 2.6.0.0

4.7.1.504

2.6.0.0/ 2.6.0.0

Firefox 3.0.3
Firefox 3.5.1
Firefox 3.5.5

1.6.0_17

Internet Explorer 6.0, 7.0, and 8.0

4.7.1.511
4.7.1.15
4.6.2.113

4.7(0)

2.3.0.0/ 2.2.2.0

4.7.0

2.3.0.0/ 2.2.2.0

Firefox 3.0.3

1.6.0_14

Internet Explorer 6.0, 7.0, and 8.0

4.7.1.511
4.7.1.15
4.6.2.113

4.6(1)

2.3.0.0/ 2.2.2.0

4.6.0

2.3.0.0/ 2.2.2.0

Firefox 3.0.3

1.6.0_14

Internet Explorer 6.0, 7.0, and 8.0

48.ActiveX is supported only on the 32-bit versions of Internet Explorer .

49.Java version 1.5 is the minimum version required for Java Applet support.

50.Testing on international languages has been verified with ActiveX. Although Cisco believes the installer runs successfully in the foreign language with Java, this has not been verified. In the event of a Java installer issue, Cisco NAC Agent installation on international language operating systems defaults to English.

51.Web login is not supported on 64-bit versions of Internet Explorer.

52.If users are logging in via the Web Agent in a Windows 7 environment and have proxy connections configured on Internet Explorer, they must enable “Protected Mode” in the browser’s security settings to enable Web Agent download on the client machine.

53.The temporal Cisco NAC Web Agent can be launched from the Web Login Facilitator using ActiveX from the Internet Explorer versions or via Java applet from the web browsers listed as supported for Windows systems.

54.To avoid ActiveX initiation issues that could affect Agent download and web login functions, ensure users logging in via Windows 7 client machines maintain “elevated privileges” on the system by keeping the User Access Control (UAC) settings at the “default” level.

55.Java version 1.6_0_18 can cause a certificate authentication error. Refer to the caveat CSCte58249 in Release Notes for Cisco NAC Appliance, Version 4.7(2) for more information.

56.Java version 1.6_0_18 can cause a certificate authentication error. Refer to the caveat CSCte58249 in Release Notes for Cisco NAC Appliance, Version 4.7(2) for more information.

Table 9 Windows Vista SP1, SP2 57

Supported Cisco NAC Appliance Versions
Supported Browsers58
Java Version 59
Cisco NAC Agent 60
Web Login 61
Web Agent 62
CAM/ CAS
L3 MAC (ActiveX/ Applet)
Version
Web Agent (ActiveX/Applet) 63,64

4.9.4.3
4.9.3.5
4.9.2.8
4.9.1.13
4.9.0.47
4.8.2.3
4.8.1.5
4.8.0.36

4.9(4)

4.9.4.1 / 4.9.3.1

4.9.4.3

4.9.4.1 / 4.9.3.1

Firefox 3.5.7
Firefox 3.6
Firefox 20.x

1.6_0_17
1.6_0_18 65

Internet Explorer 7.0, 8.0, and 9.0

4.9.3.5
4.9.2.8
4.9.1.13
4.9.0.47
4.8.2.3
4.8.1.5
4.8.0.36

4.9(3)

4.9.2.1 / 4.9.3.1

4.9.3.4

4.9.2.1 / 4.9.3.1

Firefox 3.5.7
Firefox 3.6
Firefox 20.x

1.6_0_17
1.6_0_18 66

Internet Explorer 7.0, 8.0, and 9.0

4.9.2.8
4.9.1.13
4.9.0.47
4.8.2.3
4.8.1.5
4.8.0.36

4.9(2)

4.9.2.1 / 4.9.2.1

4.9.2.6

4.9.2.1 / 4.9.2.1

Firefox 3.5.7
Firefox 3.6

1.6_0_17
1.6_0_18

Internet Explorer 7.0, 8.0, and 9.0

4.9.1.13
4.9.0.47
4.8.2.3
4.8.1.5
4.8.0.36
4.7.4.2
4.7.3.2
4.7.2.10
4.7.1.511
4.7.1.15

4.9(1)

2.9.0.0 / 3.4.0.0

4.9.1.8

2.9.0.0 / 3.4.0.0

Firefox 3.5.7
Firefox 3.6

1.6_0_17
1.6_0_18

Internet Explorer 7.0, 8.0, and 9.0

4.9.0.47
4.8.2.3
4.8.1.5
4.8.0.36
4.7.4.2
4.7.3.2
4.7.2.10
4.7.1.511
4.7.1.15

4.9

2.9.0.0 / 3.4.0.0

4.9.0.27

2.9.0.0 / 3.4.0.0

Firefox 3.5.7
Firefox 3.6

1.6_0_17
1.6_0_18

Internet Explorer 7.0, 8.0, and 9.0

4.8.3.9
4.8.2.3
4.8.1.5
4.8.0.36
4.7.4.2
4.7.3.2
4.7.2.10
4.7.1.511
4.7.1.15
4.6.2.113

4.8(3)

4.9.2.2 / 3.4.0.0

4.8.3.6

2.9.0.0 / 3.4.0.0

Firefox 3.5.7
Firefox 3.6

1.6_0_17
1.6_0_18

Internet Explorer 7.0, 8.0, and 9.0

4.8.2.3
4.8.1.5
4.8.0.36
4.7.4.2
4.7.3.2
4.7.2.10
4.7.1.511
4.7.1.15
4.6.2.113

4.8(2)

2.9.0.0 / 3.2.0.0

4.8.2.1

2.9.0.0 / 3.2.0.0

Firefox 3.5.7
Firefox 3.6

1.6_0_17
1.6_0_18

Internet Explorer 7.0, 8.0, and 9.0

4.8.1.5
4.8.0.36
4.7.4.2
4.7.3.2
4.7.2.10
4.7.1.511
4.7.1.15
4.6.2.113

4.8(1)

2.8.0.0 / 2.8.0.0

4.8.1.4

2.8.0.0 / 2.8.0.0

Firefox 3.5.7
Firefox 3.6

1.6_0_17
1.6_0_18

Internet Explorer 7.0 and 8.0

4.8.0.36
4.7.4.2
4.7.3.2
4.7.2.10
4.7.1.511
4.7.1.15
4.6.2.113

4.8

2.7.0.0 / 2.7.0.0

4.8.0.4

2.7.0.0 / 2.7.0.0

Firefox 3.5.7
Firefox 3.6

1.6_0_17
1.6_0_18

Internet Explorer 7.0 and 8.0

4.7.5.5
4.7.4.2
4.7.3.2
4.7.2.10
4.7.1.511
4.7.1.15
4.6.2.113

4.7(5)

2.9.0.0 / 3.3.0.0

4.7.5.5

2.9.0.0 / 3.3.0.0

Firefox 3.5.7
Firefox 3.6

1.6_0_17
1.6_0_18

Internet Explorer 7.0, 8.0, and 9.0

4.7.4.2
4.7.3.2
4.7.2.10
4.7.1.511
4.7.1.15
4.6.2.113

4.7(3)

2.7.0.0 / 2.7.0.0

4.7.4.1
4.7.3.1

2.7.0.0 / 2.7.0.0

Firefox 3.5.7
Firefox 3.6

1.6_0_17
1.6_0_18

Internet Explorer 7.0 and 8.0

4.7.2.10
4.7.1.511
4.7.1.15
4.6.2.113

4.7(2)

2.7.0.0 / 2.6.0.0

4.7.2.5

2.7.0.0 / 2.6.0.0

Firefox 3.5.7
Firefox 3.6

1.6_0_17
1.6_0_18

Internet Explorer 7.0 and 8.0

4.7.1.511
4.7.1.15
4.6.2.113

4.7(1)

2.6.0.0/ 2.6.0.0

4.7.1.504

2.6.0.0/ 2.6.0.0

Firefox 3.0.3

1.6.0_11
1.6.0_14

Internet Explorer 7.0 and 8.0

4.7.1.511
4.7.1.15
4.6.2.113

4.7(0)

2.3.0.0/ 2.2.2.0

4.7.0

2.3.0.0/ 2.2.2.0

Firefox 3.0.3

1.6.0_11

Internet Explorer 7.0 and 8.0

1.6.0_14

4.7.1.511
4.7.1.15
4.6.2.113

4.6(1)

2.3.0.0/ 2.2.2.0

4.6.0

2.3.0.0/ 2.2.2.0

Firefox 3.0.3

1.6.0_11

Internet Explorer 7.0 and 8.0

1.6.0_14

57.Includes all Vista operating systems (Business, Home, Ultimate, Enterprise), both Service Pack1 and Service Pack 2. In OOB modes with IP refresh/renew upon successful login (for example, L3 OOB RIP), Web Login and Web Agent with Windows Vista OS requires local admin users to launch the browser as administrator.

58.ActiveX is supported only on the 32-bit versions of Internet Explorer .

59.Java version 1.5 is the minimum version required for Java Applet support.

60.Testing on international languages has been verified with ActiveX. Although Cisco believes the installer runs successfully in the foreign language with Java, this has not been verified. In the event of a Java installer issue, Cisco NAC Agent installation on international language operating systems defaults to English.

61.Web login is not supported on 64-bit versions of Internet Explorer.

62.If users are logging in via the Web Agent in a Windows 7 environment and have proxy connections configured on Internet Explorer, they must enable “Protected Mode” in the browser’s security settings to enable Web Agent download on the client machine.

63.The temporal Cisco NAC Web Agent can be launched from the Web Login Facilitator using ActiveX from the Internet Explorer versions or via Java applet from the web browsers listed as supported for Windows systems.

64.To avoid ActiveX initiation issues that could affect Agent download and web login functions, ensure users logging in via Windows 7 client machines maintain “elevated privileges” on the system by keeping the User Access Control (UAC) settings at the “default” level.

65.Java version 1.6_0_18 can cause a certificate authentication error. Refer to the caveat CSCte58249 in Release Notes for Cisco NAC Appliance, Version 4.7(2) for more information.

66.Java version 1.6_0_18 can cause a certificate authentication error. Refer to the caveat CSCte58249 in Release Notes for Cisco NAC Appliance, Version 4.7(2) for more information.

Table 10 Windows Vista x64 SP1, SP2 67

Supported Cisco NAC Appliance Versions
Supported Browsers68
Java Version 69
Cisco NAC Agent 70
Web Login 71
Web Agent 72
CAM/ CAS
L3 MAC (ActiveX/ Applet)
Version
Web Agent (ActiveX/Applet) 73,74

4.9.4.3
4.9.3.5
4.9.2.8
4.9.1.13
4.9.0.47
4.8.2.3
4.8.1.5
4.8.0.36

4.9(4)

4.9.4.1 / 4.9.3.1

4.9.4.3

4.9.4.1 / 4.9.3.1

Firefox 3.0.17
Firefox 3.5.7
Firefox 3.6
Firefox 20.x

1.6_0_17
1.6_0_18 75

Internet Explorer 7.0, 8.0, and 9.0

4.9.3.5
4.9.2.8
4.9.1.13
4.9.0.47
4.8.2.3
4.8.1.5
4.8.0.36

4.9(3)

4.9.2.1 / 4.9.3.1

4.9.3.4

4.9.2.1 / 4.9.3.1

Firefox 3.0.17
Firefox 3.5.7
Firefox 3.6
Firefox 20.x

1.6_0_17
1.6_0_18

Internet Explorer 7.0, 8.0, and 9.0

4.9.2.8
4.9.1.13
4.9.0.47
4.8.2.3
4.8.1.5
4.8.0.36

4.9(2)

4.9.2.1 / 4.9.2.1

4.9.2.6

4.9.2.1 / 4.9.2.1

Firefox 3.0.17
Firefox 3.5.7
Firefox 3.6

1.6_0_17
1.6_0_18

Internet Explorer 7.0, 8.0, and 9.0

4.9.1.13
4.9.0.47
4.8.2.3
4.8.1.5
4.8.0.36
4.7.4.2
4.7.3.2
4.7.2.10
4.7.1.511
4.7.1.15

4.9(1)

2.9.0.0 / 3.4.0.0

4.9.1.8

2.9.0.0 / 3.4.0.0

Firefox 3.0.17
Firefox 3.5.7
Firefox 3.6

1.6_0_17
1.6_0_18

Internet Explorer 7.0, 8.0, and 9.0

4.9.0.47
4.8.2.3
4.8.1.5
4.8.0.36
4.7.4.2
4.7.3.2
4.7.2.10
4.7.1.511
4.7.1.15

4.9

2.9.0.0 / 3.4.0.0

4.9.0.27

2.9.0.0 / 3.4.0.0

Firefox 3.0.17
Firefox 3.5.7
Firefox 3.6

1.6_0_17
1.6_0_18

Internet Explorer 7.0, 8.0, and 9.0

4.8.3.9
4.8.2.3
4.8.1.5
4.8.0.36
4.7.4.2
4.7.3.2
4.7.2.10
4.7.1.511
4.7.1.15
4.6.2.113

4.8(3)

4.9.2.2 / 3.4.0.0

4.8.3.6

2.9.0.0 / 3.4.0.0

Firefox 3.0.17
Firefox 3.5.7
Firefox 3.6

1.6_0_17
1.6_0_18

Internet Explorer 7.0, 8.0, and 9.0

4.8.2.3
4.8.1.5
4.8.0.36
4.7.4.2
4.7.3.2
4.7.2.10
4.7.1.511
4.7.1.15
4.6.2.113

4.8(2)

2.9.0.0 / 3.2.0.0

4.8.2.1

2.9.0.0 / 3.2.0.0

Firefox 3.0.17
Firefox 3.5.7
Firefox 3.6

1.6_0_17
1.6_0_18

Internet Explorer 7.0, 8.0, and 9.0

4.8.1.5
4.8.0.36
4.7.4.2
4.7.3.2
4.7.2.10
4.7.1.511
4.7.1.15
4.6.2.113

4.8(1)

2.8.0.0 / 2.8.0.0

4.8.1.4

2.7.0.0 / 2.7.0.0

Firefox 3.0.17
Firefox 3.5.7
Firefox 3.6

1.6_0_17
1.6_0_18

Internet Explorer 7.0 and 8.0

4.8.0.36
4.7.4.2
4.7.3.2
4.7.2.10
4.7.1.511
4.7.1.15
4.6.2.113

4.8

2.7.0.0 / 2.7.0.0

4.8.0.4

2.7.0.0 / 2.7.0.0

Firefox 3.0.17
Firefox 3.5.7
Firefox 3.6

1.6_0_17
1.6_0_18

Internet Explorer 7.0 and 8.0

4.7.5.5
4.7.4.2
4.7.3.2
4.7.2.10
4.7.1.511
4.7.1.15
4.6.2.113

4.7(5)

2.9.0.0 / 3.3.0.0

4.7.5.5

2.9.0.0 / 3.3.0.0

Firefox 3.5.7
Firefox 3.6

1.6_0_17
1.6_0_18

Internet Explorer 7.0, 8.0, and 9.0

4.7.4.2
4.7.3.2
4.7.2.10
4.7.1.511
4.7.1.15
4.6.2.113

4.7(3)

2.7.0.0 / 2.7.0.0

4.7.4.1
4.7.3.1

2.7.0.0 / 2.7.0.0

Firefox 3.5.7
Firefox 3.6

1.6_0_17
1.6_0_18

Internet Explorer 7.0 and 8.0

4.7.2.10
4.7.1.511
4.7.1.15
4.6.2.113

4.7(2)

2.7.0.0 / 2.6.0.0

4.7.2.5

2.7.0.0 / 2.6.0.0

Firefox 3.0.17
Firefox 3.5.7
Firefox 3.6

1.6_0_17
1.6_0_18

Internet Explorer 7.0 and 8.0

4.7.1.511
4.7.1.15
4.6.2.113

4.7(1)

2.6.0.0/ 2.6.0.0

4.7.1.504

2.6.0.0/ 2.6.0.0

Firefox 3.0.3
Firefox 3.5.2

1.6.0_14

Internet Explorer 7.0 and 8.0

4.7.1.511
4.7.1.15
4.6.2.113

4.7(0)

2.3.0.0/ 2.2.2.0

4.7.0

2.3.0.0/ 2.2.2.0

Firefox 3.0.3
Firefox 3.5.2

1.6.0_14

Internet Explorer 7.0 and 8.0

4.7.1.511
4.7.1.15
4.6.2.113

4.6(1)

2.3.0.0/ 2.2.2.0

4.6.0

2.3.0.0/ 2.2.2.0

Firefox 3.0.3

1.6.0_14

Internet Explorer 7.0 and 8.0

67.Includes all Vista operating systems (Business, Home, Ultimate, Enterprise), both Service Pack1 and Service Pack 2. In OOB modes with IP refresh/renew upon successful login (for example, L3 OOB RIP), Web Login and Web Agent with Windows Vista OS requires local admin users to launch the browser as administrator.

68.ActiveX is supported only on the 32-bit versions of Internet Explorer .

69.Java version 1.5 is the minimum version required for Java Applet support.

70.Testing on international languages has been verified with ActiveX. Although Cisco believes the installer runs successfully in the foreign language with Java, this has not been verified. In the event of a Java installer issue, Cisco NAC Agent installation on international language operating systems defaults to English.

71.Web login is not supported on 64-bit versions of Internet Explorer.

72.If users are logging in via the Web Agent in a Windows 7 environment and have proxy connections configured on Internet Explorer, they must enable “Protected Mode” in the browser’s security settings to enable Web Agent download on the client machine.

73.The temporal Cisco NAC Web Agent can be launched from the Web Login Facilitator using ActiveX from the Internet Explorer versions or via Java applet from the web browsers listed as supported for Windows systems.

74.To avoid ActiveX initiation issues that could affect Agent download and web login functions, ensure users logging in via Windows 7 client machines maintain “elevated privileges” on the system by keeping the User Access Control (UAC) settings at the “default” level.

75.Java version 1.6_0_18 can cause a certificate authentication error. Refer to the caveat CSCte58249 in Release Notes for Cisco NAC Appliance, Version 4.7(2) for more information.

Table 11 Windows 7 Professional

Supported Cisco NAC Appliance Versions
Supported Browsers76
Java Version 77
Cisco NAC Agent 78
Web Login 79
Web Agent 80
CAM/ CAS
L3 MAC (ActiveX/ Applet)
Version
Web Agent (ActiveX/Applet) 81,82

4.9.4.3
4.9.3.5
4.9.2.8
4.9.1.13
4.9.0.47
4.8.2.3
4.8.1.5
4.8.0.36

4.9(4)

4.9.4.1 / 4.9.3.1

4.9.4.3

4.9.4.1 / 4.9.3.1

Firefox 3.6
Firefox 20.x

1.6_0_17
1.6_0_18 83

Internet Explorer 8.0, 9.0, 10 84

4.9.3.5
4.9.2.8
4.9.1.13
4.9.0.47
4.8.2.3
4.8.1.5
4.8.0.36

4.9(3)

4.9.2.1 / 4.9.3.1

4.9.3.4

4.9.2.1 / 4.9.3.1

Firefox 3.6
Firefox 20.x

1.6_0_17
1.6_0_18 85

Internet Explorer 8.0, 9.0, 10 86

4.9.2.8
4.9.1.13
4.9.0.47
4.8.2.3
4.8.1.5
4.8.0.36

4.9(2)

4.9.2.1 / 4.9.2.1

4.9.2.6

4.9.2.1 / 4.9.2.1

Firefox 3.6

1.6_0_17
1.6_0_18

Internet Explorer 8.0, 9.0, 10

4.9.1.13
4.9.0.47
4.8.2.3
4.8.1.5
4.8.0.36
4.7.4.2
4.7.3.2
4.7.2.10
4.7.1.511

4.9(1)

2.9.0.0 / 3.4.0.0

4.9.1.8

2.9.0.0 / 3.4.0.0

Firefox 3.6

1.6_0_17
1.6_0_18

Internet Explorer 8.0, 9.0, 10

4.9.0.47
4.8.2.3
4.8.1.5
4.8.0.36
4.7.4.2
4.7.3.2
4.7.2.10
4.7.1.511

4.9

2.9.0.0 / 3.4.0.0

4.9.0.27

2.9.0.0 / 3.4.0.0

Firefox 3.6

1.6_0_17
1.6_0_18

Internet Explorer 8.0, 9.0, 10

4.8.3.9
4.8.2.3
4.8.1.5
4.8.0.36
4.7.4.2
4.7.3.2
4.7.2.10
4.7.1.511

4.8(3)

4.9.2.2 / 3.4.0.0

4.8.3.6

2.9.0.0 / 3.4.0.0

Firefox 3.6

1.6_0_17
1.6_0_18

Internet Explorer 8.0, 9.0, 10

4.8.2.3
4.8.1.5
4.8.0.36
4.7.4.2
4.7.3.2
4.7.2.10
4.7.1.511

4.8(2)

2.9.0.0 / 3.2.0.0

4.8.2.1

2.9.0.0 / 3.2.0.0

Firefox 3.6

1.6_0_17
1.6_0_18

Internet Explorer 8.0, 9.0, 10

4.8.1.5
4.8.0.36
4.7.4.2
4.7.3.2
4.7.2.10
4.7.1.511

4.8(1)

2.8.0.0 / 2.8.0.0

4.8.1.4

2.8.0.0 / 2.8.0.0

Firefox 3.6

1.6_0_17
1.6_0_18

Internet Explorer 8.0, 10

4.8.0.36
4.7.4.2
4.7.3.2
4.7.2.10
4.7.1.511

4.8

2.7.0.0 / 2.7.0.0

4.8.0.4

2.7.0.0 / 2.7.0.0

Firefox 3.6

1.6_0_17
1.6_0_18

Internet Explorer 8.0, 10

4.7.5.5
4.7.4.2
4.7.3.2
4.7.2.10
4.7.1.511

4.7(5)

2.9.0.0 / 3.3.0.0

4.7.5.5

2.9.0.0 / 3.3.0.0

Firefox 3.6

1.6_0_17
1.6_0_18

Internet Explorer 8.0 and 9.0

4.7.4.2
4.7.3.2
4.7.2.10
4.7.1.511

4.7(3)

2.7.0.0 / 2.7.0.0

4.7.4.1
4.7.3.1

2.7.0.0 / 2.7.0.0

Firefox 3.6

1.6_0_17
1.6_0_18

Internet Explorer 8.0

4.7.2.10
4.7.1.511

4.7(2)

2.7.0.0 / 2.6.0.0

4.7.2.5

2.7.0.0 / 2.6.0.0

Firefox 3.6

1.6_0_17
1.6_0_18

Internet Explorer 8.0

4.7.1.511

4.7(1)

2.6.0.0/ 2.6.0.0

4.7.1.504

2.6.0.0/ 2.6.0.0

Internet Explorer 8.0

1.6.0_16

76.ActiveX is supported only on the 32-bit versions of Internet Explorer .

77.Java version 1.5 is the minimum version required for Java Applet support.

78.Testing on international languages has been verified with ActiveX. Although Cisco believes the installer runs successfully in the foreign language with Java, this has not been verified. In the event of a Java installer issue, Cisco NAC Agent installation on international language operating systems defaults to English.

79.Web login is not supported on 64-bit versions of Internet Explorer.

80.If users are logging in via the Web Agent in a Windows 7 environment and have proxy connections configured on Internet Explorer, they must enable “Protected Mode” in the browser’s security settings to enable Web Agent download on the client machine.

81.The temporal Cisco NAC Web Agent can be launched from the Web Login Facilitator using ActiveX from the Internet Explorer versions or via Java applet from the web browsers listed as supported for Windows systems.

82.To avoid ActiveX initiation issues that could affect Agent download and web login functions, ensure users logging in via Windows 7 client machines maintain “elevated privileges” on the system by keeping the User Access Control (UAC) settings at the “default” level.

83.Java version 1.6_0_18 can cause a certificate authentication error. Refer to the caveat CSCte58249 in Release Notes for Cisco NAC Appliance, Version 4.7(2) for more information.

84.When Internet Explorer 10 is installed on Windows 7, to get full network access, you need to update to March 2013 Hotfix ruleset.

85.Java version 1.6_0_18 can cause a certificate authentication error. Refer to the caveat CSCte58249 in Release Notes for Cisco NAC Appliance, Version 4.7(2) for more information.

86.When Internet Explorer 10 is installed on Windows 7, to get full network access, you need to update to March 2013 Hotfix ruleset.

Table 12 Windows 7 Professional x6487

Supported Cisco NAC Appliance Versions
Supported Browsers88
Java Version 89
Cisco NAC Agent 90
Web Login 91
Web Agent 92
CAM/ CAS
L3 MAC (ActiveX/ Applet)
Version
Web Agent (ActiveX/Applet) 93,94

4.9.4.3
4.9.3.5
4.9.2.8
4.9.1.13
4.9.0.47
4.8.2.3
4.8.1.5
4.8.0.36

4.9(4)

4.9.4.1 / 4.9.3.1

4.9.4.3

4.9.4.1 / 4.9.3.1

Firefox 20.x
Internet Explorer 8.0, 9.0, 10

1.6_0_17
1.6_0_18 95

4.9.3.5
4.9.2.8
4.9.1.13
4.9.0.47
4.8.2.3
4.8.1.5
4.8.0.36

4.9(3)

4.9.2.1 / 4.9.3.1

4.9.3.4

4.9.2.1 / 4.9.3.1

Firefox 20.x
Internet Explorer 8.0, 9.0, 10

1.6_0_17
1.6_0_18

4.9.2.8
4.9.1.13
4.9.0.47
4.8.2.3
4.8.1.5
4.8.0.36

4.9(2)

4.9.2.1 / 4.9.2.1

4.9.2.6

4.9.2.1 / 4.9.2.1

Internet Explorer 8.0, 9.0, 10

1.6_0_17
1.6_0_18

4.9.1.13
4.9.0.47
4.8.2.3
4.8.1.5
4.8.0.36
4.7.4.2
4.7.3.2
4.7.2.10
4.7.1.511

4.9(1)

2.9.0.0 / 3.4.0.0

4.9.1.8

2.9.0.0 / 3.4.0.0

Internet Explorer 8.0, 9.0, 10

1.6_0_17
1.6_0_18

4.9.0.47
4.8.2.3
4.8.1.5
4.8.0.36
4.7.4.2
4.7.3.2
4.7.2.10
4.7.1.511

4.9

2.9.0.0 / 3.4.0.0

4.9.0.27

2.9.0.0 / 3.4.0.0

Internet Explorer 8.0, 9.0, 10

1.6_0_17
1.6_0_18

4.8.2.3
4.8.1.5
4.8.0.36
4.7.4.2
4.7.3.2
4.7.2.10
4.7.1.511

4.8(2)

2.9.0.0 / 3.2.0.0

4.8.2.1

2.9.0.0 / 3.2.0.0

Internet Explorer 8.0, 9.0, 10

1.6_0_17
1.6_0_18

4.8.1.5
4.8.0.36
4.7.4.2
4.7.3.2
4.7.2.10
4.7.1.511

4.8(1)

2.8.0.0 / 2.8.0.0

4.8.1.4

2.8.0.0 / 2.8.0.0

Internet Explorer 8.0, 10

1.6_0_17
1.6_0_18

4.8.0.36
4.7.4.2
4.7.3.2
4.7.2.10
4.7.1.511

4.8

2.7.0.0 / 2.7.0.0

4.8.0.4

2.7.0.0 / 2.7.0.0

Internet Explorer 8.0, 10

1.6_0_17
1.6_0_18

4.7.5.5
4.7.4.2
4.7.3.2
4.7.2.10
4.7.1.511

4.7(5)

2.9.0.0 / 3.3.0.0

4.7.5.5

2.9.0.0 / 3.3.0.0

Internet Explorer 8.0 and 9.0

1.6_0_17
1.6_0_18

4.7.4.2
4.7.3.2
4.7.2.10
4.7.1.511

4.7(3)

2.7.0.0 / 2.7.0.0

4.7.4.1
4.7.3.1

2.7.0.0 / 2.7.0.0

Internet Explorer 8.0

1.6_0_17
1.6_0_18

4.7.2.10
4.7.1.511

4.7(2)

2.7.0.0 / 2.6.0.0

4.7.2.5

2.7.0.0 / 2.6.0.0

Internet Explorer 8.0

1.6_0_17
1.6_0_18

4.7.1.511

4.7(1)

2.6.0.0/ 2.6.0.0

4.7.1.504

2.6.0.0/ 2.6.0.0

Internet Explorer 8.0

87.In OOB, for web login IP refresh to work on a Windows 7 64-bit system with local administrative privileges, add the CAS to the intranet zone with protected mode off.

88.ActiveX is supported only on the 32-bit versions of Internet Explorer .

89.Java version 1.5 is the minimum version required for Java Applet support.

90.Testing on international languages has been verified with ActiveX. Although Cisco believes the installer runs successfully in the foreign language with Java, this has not been verified. In the event of a Java installer issue, Cisco NAC Agent installation on international language operating systems defaults to English.

91.Web login is not supported on 64-bit versions of Internet Explorer.

92.If users are logging in via the Web Agent in a Windows 7 environment and have proxy connections configured on Internet Explorer, they must enable “Protected Mode” in the browser’s security settings to enable Web Agent download on the client machine.

93.The temporal Cisco NAC Web Agent can be launched from the Web Login Facilitator using ActiveX from the Internet Explorer versions or via Java applet from the web browsers listed as supported for Windows systems.

94.To avoid ActiveX initiation issues that could affect Agent download and web login functions, ensure users logging in via Windows 7 client machines maintain “elevated privileges” on the system by keeping the User Access Control (UAC) settings at the “default” level.

95.Java version 1.6_0_18 can cause a certificate authentication error. Refer to the caveat CSCte58249 in Release Notes for Cisco NAC Appliance, Version 4.7(2) for more information.

Table 13 Windows 7 Ultimate

Supported Cisco NAC Appliance Versions
Supported Browsers96
Java Version 97
Cisco NAC Agent 98
Web Login 99
Web Agent 100
CAM/ CAS
L3 MAC (ActiveX/ Applet)
Version
Web Agent (ActiveX/Applet) 101,102

4.9.4.3
4.9.3.5
4.9.2.8
4.9.1.13
4.9.0.47
4.8.2.3
4.8.1.5
4.8.0.36

4.9(4)

4.9.4.1 / 4.9.3.1

4.9.4.3

4.9.4.1 / 4.9.3.1

Firefox 3.5.3
Firefox 3.6
Firefox 20.x

1.6_0_17
1.6_0_18 103

Internet Explorer 8.0, 9.0, 10 104

4.9.3.5
4.9.2.8
4.9.1.13
4.9.0.47
4.8.2.3
4.8.1.5
4.8.0.36

4.9(3)

4.9.2.1 / 4.9.3.1

4.9.3.4

4.9.2.1 / 4.9.3.1

Firefox 3.5.3
Firefox 3.6
Firefox 20.x

1.6_0_17
1.6_0_18

Internet Explorer 8.0, 9.0, 10

4.9.2.8
4.9.1.13
4.9.0.47
4.8.2.3
4.8.1.5
4.8.0.36

4.9(2)

4.9.2.1 / 4.9.2.1

4.9.2.6

4.9.2.1 / 4.9.2.1

Firefox 3.5.3
Firefox 3.6

1.6_0_17
1.6_0_18

Internet Explorer 8.0, 9.0, 10

4.9.1.13
4.9.0.47
4.8.2.3
4.8.1.5
4.8.0.36
4.7.4.2
4.7.3.2
4.7.2.10
4.7.1.511

4.9(1)

2.9.0.0 / 3.4.0.0

4.9.1.8

2.9.0.0 / 3.4.0.0

Firefox 3.5.3
Firefox 3.6

1.6_0_17
1.6_0_18

Internet Explorer 8.0, 9.0, 10

4.9.0.47
4.8.2.3
4.8.1.5
4.8.0.36
4.7.4.2
4.7.3.2
4.7.2.10
4.7.1.511

4.9

2.9.0.0 / 3.4.0.0

4.9.0.27

2.9.0.0 / 3.4.0.0

Firefox 3.5.3
Firefox 3.6

1.6_0_17
1.6_0_18

Internet Explorer 8.0, 9.0, 10

4.8.3.9
4.8.2.3
4.8.1.5
4.8.0.36
4.7.4.2
4.7.3.2
4.7.2.10
4.7.1.511

4.8(3)

4.9.2.2 / 3.4.0.0

4.8.3.6

2.9.0.0 / 3.4.0.0

Firefox 3.5.3
Firefox 3.6

1.6_0_17
1.6_0_18

Internet Explorer 8.0, 9.0, 10

4.8.2.3
4.8.1.5
4.8.0.36
4.7.4.2
4.7.3.2
4.7.2.10
4.7.1.511

4.8(2)

2.9.0.0 / 3.2.0.0

4.8.2.1

2.9.0.0 / 3.2.0.0

Firefox 3.5.3
Firefox 3.6

1.6_0_17
1.6_0_18

Internet Explorer 8.0, 9.0, 10

4.8.1.5
4.8.0.36
4.7.4.2
4.7.3.2
4.7.2.10
4.7.1.511

4.8(1)

2.8.0.0 / 2.8.0.0

4.8.1.4

2.8.0.0 / 2.8.0.0

Firefox 3.5.3
Firefox 3.6

1.6_0_17
1.6_0_18

Internet Explorer 8.0, 10

4.8.0.36
4.7.4.2
4.7.3.2
4.7.2.10
4.7.1.511

4.8

2.7.0.0 / 2.7.0.0

4.8.0.4

2.7.0.0 / 2.7.0.0

Firefox 3.5.3
Firefox 3.6

1.6_0_17
1.6_0_18

Internet Explorer 8.0, 10

4.7.5.5
4.7.4.2
4.7.3.2
4.7.2.10
4.7.1.511

4.7(5)

2.9.0.0 / 3.3.0.0

4.7.5.5

2.9.0.0 / 3.3.0.0

Firefox 3.5.3
Firefox 3.6

1.6_0_17
1.6_0_18

Internet Explorer 8.0 and 9.0

4.7.4.2
4.7.3.2
4.7.2.10
4.7.1.511

4.7(3)

2.7.0.0 / 2.7.0.0

4.7.4.1
4.7.3.1

2.7.0.0 / 2.7.0.0

Firefox 3.5.3
Firefox 3.6

1.6_0_17
1.6_0_18

Internet Explorer 8.0

4.7.2.10
4.7.1.511

4.7(2)

2.7.0.0 / 2.6.0.0

4.7.2.5

2.7.0.0 / 2.6.0.0

Firefox 3.5.3
Firefox 3.6

1.6_0_17
1.6_0_18

Internet Explorer 8.0

4.7.1.511

4.7(1)

2.6.0.0/ 2.6.0.0

4.7.1.504

2.6.0.0/ 2.6.0.0

Firefox 3.5.3

1.6.0_16

Internet Explorer 8.0

96.ActiveX is supported only on the 32-bit versions of Internet Explorer .

97.Java version 1.5 is the minimum version required for Java Applet support.

98.Testing on international languages has been verified with ActiveX. Although Cisco believes the installer runs successfully in the foreign language with Java, this has not been verified. In the event of a Java installer issue, Cisco NAC Agent installation on international language operating systems defaults to English.

99.Web login is not supported on 64-bit versions of Internet Explorer.

100.If users are logging in via the Web Agent in a Windows 7 environment and have proxy connections configured on Internet Explorer, they must enable “Protected Mode” in the browser’s security settings to enable Web Agent download on the client machine.

101.The temporal Cisco NAC Web Agent can be launched from the Web Login Facilitator using ActiveX from the Internet Explorer versions or via Java applet from the web browsers listed as supported for Windows systems.

102.To avoid ActiveX initiation issues that could affect Agent download and web login functions, ensure users logging in via Windows 7 client machines maintain “elevated privileges” on the system by keeping the User Access Control (UAC) settings at the “default” level.

103.Java version 1.6_0_18 can cause a certificate authentication error. Refer to the caveat CSCte58249 in Release Notes for Cisco NAC Appliance, Version 4.7(2) for more information.

104.When Internet Explorer 10 is installed on Windows 7, to get full network access, you need to update to March 2013 Hotfix ruleset.

Table 14 Windows 7 Ultimate x64

Supported Cisco NAC Appliance Versions
Supported Browsers105
Java Version 106
Cisco NAC Agent 107
Web Login 108
Web Agent 109
CAM/ CAS
L3 MAC (ActiveX/ Applet)
Version
Web Agent (ActiveX/Applet) 110,111

4.9.4.3
4.9.3.5
4.9.2.8
4.9.1.13
4.9.0.47
4.8.2.3
4.8.1.5
4.8.0.36

4.9(4)

4.9.4.1 / 4.9.3.1

4.9.4.3

4.9.4.1 / 4.9.3.1

Firefox 3.5.3
Firefox 3.6
Firefox 20.x

1.6_0_17
1.6_0_18 112

Internet Explorer 8.0, 9.0, 10 113

4.9.3.5
4.9.2.8
4.9.1.13
4.9.0.47
4.8.2.3
4.8.1.5
4.8.0.36

4.9(3)

4.9.2.1 / 4.9.3.1

4.9.3.4

4.9.2.1 / 4.9.3.1

Firefox 3.5.3
Firefox 3.6
Firefox 20.x

1.6_0_17
1.6_0_18

Internet Explorer 8.0, 9.0, 10

4.9.2.8
4.9.1.13
4.9.0.47
4.8.2.3
4.8.1.5
4.8.0.36

4.9(2)

4.9.2.1 / 4.9.2.1

4.9.2.6

4.9.2.1 / 4.9.2.1

Firefox 3.5.3
Firefox 3.6

1.6_0_17
1.6_0_18

Internet Explorer 8.0, 9.0, 10

4.9.1.13
4.9.0.47
4.8.2.3
4.8.1.5
4.8.0.36
4.7.4.2
4.7.3.2
4.7.2.10
4.7.1.511

4.9(1)

2.9.0.0 / 3.4.0.0

4.9.1.8

2.9.0.0 / 3.4.0.0

Firefox 3.5.3
Firefox 3.6

1.6_0_17
1.6_0_18

Internet Explorer 8.0, 9.0, 10

4.9.0.47
4.8.2.3
4.8.1.5
4.8.0.36
4.7.4.2
4.7.3.2
4.7.2.10
4.7.1.511

4.9

2.9.0.0 / 3.4.0.0

4.9.0.27

2.9.0.0 / 3.4.0.0

Firefox 3.5.3
Firefox 3.6

1.6_0_17
1.6_0_18

Internet Explorer 8.0, 9.0, 10

4.8.3.9
4.8.2.3
4.8.1.5
4.8.0.36
4.7.4.2
4.7.3.2
4.7.2.10
4.7.1.511

4.8(3)

4.9.2.2 / 3.4.0.0

4.8.3.6

2.9.0.0 / 3.4.0.0

Firefox 3.5.3
Firefox 3.6

1.6_0_17
1.6_0_18

Internet Explorer 8.0, 9.0, 10

4.8.2.3
4.8.1.5
4.8.0.36
4.7.4.2
4.7.3.2
4.7.2.10
4.7.1.511

4.8(2)

2.9.0.0 / 3.2.0.0

4.8.2.1

2.9.0.0 / 3.2.0.0

Firefox 3.5.3
Firefox 3.6

1.6_0_17
1.6_0_18

Internet Explorer 8.0, 9.0, 10

4.8.1.5
4.8.0.36
4.7.4.2
4.7.3.2
4.7.2.10
4.7.1.511

4.8(1)

2.8.0.0 / 2.8.0.0

4.8.1.4

2.8.0.0 / 2.8.0.0

Firefox 3.5.3
Firefox 3.6

1.6_0_17
1.6_0_18

Internet Explorer 8.0, 10

4.8.0.36
4.7.4.2
4.7.3.2
4.7.2.10
4.7.1.511

4.8

2.7.0.0 / 2.7.0.0

4.8.0.4

2.7.0.0 / 2.7.0.0

Firefox 3.5.3
Firefox 3.6

1.6_0_17
1.6_0_18

Internet Explorer 8.0, 10

4.7.5.5
4.7.4.2
4.7.3.2
4.7.2.10
4.7.1.511

4.7(5)

2.9.0.0 / 3.3.0.0

4.7.5.5

2.9.0.0 / 3.3.0.0

Firefox 3.5.3
Firefox 3.6

1.6_0_17
1.6_0_18

Internet Explorer 8.0 and 9.0

4.7.4.2
4.7.3.2
4.7.2.10
4.7.1.511

4.7(3)

2.7.0.0 / 2.7.0.0

4.7.4.1
4.7.3.1

2.7.0.0 / 2.7.0.0

Firefox 3.5.3
Firefox 3.6

1.6_0_17
1.6_0_18

Internet Explorer 8.0

4.7.2.10
4.7.1.511

4.7(2)

2.7.0.0 / 2.6.0.0

4.7.2.5

2.7.0.0 / 2.6.0.0

Firefox 3.5.3
Firefox 3.6

1.6_0_17
1.6_0_18

Internet Explorer 8.0

4.7.1.511

4.7(1)

2.6.0.0/ 2.6.0.0

4.7.1.504

2.6.0.0/ 2.6.0.0

Firefox 3.5.3

1.6.0_16

Internet Explorer 8.0

105.ActiveX is supported only on the 32-bit versions of Internet Explorer .

106.Java version 1.5 is the minimum version required for Java Applet support.

107.Testing on international languages has been verified with ActiveX. Although Cisco believes the installer runs successfully in the foreign language with Java, this has not been verified. In the event of a Java installer issue, Cisco NAC Agent installation on international language operating systems defaults to English.

108.Web login is not supported on 64-bit versions of Internet Explorer.

109.If users are logging in via the Web Agent in a Windows 7 environment and have proxy connections configured on Internet Explorer, they must enable “Protected Mode” in the browser’s security settings to enable Web Agent download on the client machine.

110.The temporal Cisco NAC Web Agent can be launched from the Web Login Facilitator using ActiveX from the Internet Explorer versions or via Java applet from the web browsers listed as supported for Windows systems.

111.To avoid ActiveX initiation issues that could affect Agent download and web login functions, ensure users logging in via Windows 7 client machines maintain “elevated privileges” on the system by keeping the User Access Control (UAC) settings at the “default” level.

112.Java version 1.6_0_18 can cause a certificate authentication error. Refer to the caveat CSCte58249 in Release Notes for Cisco NAC Appliance, Version 4.7(2) for more information.

113.When Internet Explorer 10 is installed on Windows 7, to get full network access, you need to update to March 2013 Hotfix ruleset.

Table 15 Windows 7 Enterprise

Supported Cisco NAC Appliance Versions
Supported Browsers114
Java Version 115
Cisco NAC Agent 116
Web Login 117
Web Agent 118
CAM/ CAS
L3 MAC (ActiveX/ Applet)
Version
Web Agent (ActiveX/Applet) 119,120

4.9.4.3
4.9.3.5
4.9.2.8
4.9.1.13
4.9.0.47
4.8.2.3
4.8.1.5
4.8.0.36

4.9(4)

4.9.4.1 / 4.9.3.1

4.9.4.3

4.9.4.1 / 4.9.3.1

Firefox 3.5.3
Firefox 20.x

1.6_0_17
1.6_0_18 121

Internet Explorer 8.0, 9.0, 10 122

4.9.3.5
4.9.2.8
4.9.1.13
4.9.0.47
4.8.2.3
4.8.1.5
4.8.0.36

4.9(3)

4.9.2.1 / 4.9.3.1

4.9.3.4

4.9.2.1 / 4.9.3.1

Firefox 3.5.3
Firefox 20.x

1.6_0_17
1.6_0_18

Internet Explorer 8.0, 9.0, 10

4.9.2.8
4.9.1.13
4.9.0.47
4.8.2.3
4.8.1.5
4.8.0.36

4.9(2)

4.9.2.1 / 4.9.2.1

4.9.2.6

4.9.2.1 / 4.9.2.1

Firefox 3.5.3

1.6_0_17
1.6_0_18

Internet Explorer 8.0, 9.0, 10

4.9.1.13
4.9.0.47
4.8.2.3
4.8.1.5
4.8.0.36
4.7.4.2
4.7.3.2
4.7.2.10
4.7.1.511

4.9(1)

2.9.0.0 / 3.4.0.0

4.9.1.8

2.9.0.0 / 3.4.0.0

Firefox 3.5.3

1.6_0_17
1.6_0_18

Internet Explorer 8.0, 9.0, 10

4.9.0.47
4.8.2.3
4.8.1.5
4.8.0.36
4.7.4.2
4.7.3.2
4.7.2.10
4.7.1.511

4.9

2.9.0.0 / 3.4.0.0

4.9.0.27

2.9.0.0 / 3.4.0.0

Firefox 3.5.3

1.6_0_17
1.6_0_18

Internet Explorer 8.0, 9.0, 10

4.8.3.9
4.8.2.3
4.8.1.5
4.8.0.36
4.7.4.2
4.7.3.2
4.7.2.10
4.7.1.511

4.8(3)

4.9.2.2 / 3.4.0.0

4.8.3.6

2.9.0.0 / 3.4.0.0

Firefox 3.5.3

1.6_0_17
1.6_0_18

Internet Explorer 8.0, 9.0, 10

4.8.2.3
4.8.1.5
4.8.0.36
4.7.4.2
4.7.3.2
4.7.2.10
4.7.1.511

4.8(2)

2.9.0.0 / 3.2.0.0

4.8.2.1

2.9.0.0 / 3.2.0.0

Firefox 3.5.3

1.6_0_17
1.6_0_18

Internet Explorer 8.0, 9.0, 10

4.8.1.5
4.8.0.36
4.7.4.2
4.7.3.2
4.7.2.10
4.7.1.511

4.8(1)

2.8.0.0 / 2.8.0.0

4.8.1.4

2.8.0.0 / 2.8.0.0

Firefox 3.5.3

1.6_0_17
1.6_0_18

Internet Explorer 8.0, 10

4.8.0.36
4.7.4.2
4.7.3.2
4.7.2.10
4.7.1.511

4.8

2.7.0.0 / 2.7.0.0

4.8.0.4

2.7.0.0 / 2.7.0.0

Firefox 3.5.3

1.6_0_17
1.6_0_18

Internet Explorer 8.0, 10

4.7.5.5
4.7.4.2
4.7.3.2
4.7.2.10
4.7.1.511

4.7(5)

2.9.0.0 / 3.3.0.0

4.7.5.5

2.9.0.0 / 3.3.0.0

Firefox 3.5.3

1.6_0_17
1.6_0_18

Internet Explorer 8.0 and 9.0

4.7.4.2
4.7.3.2
4.7.2.10
4.7.1.511

4.7(3)

2.7.0.0 / 2.7.0.0

4.7.4.1
4.7.3.1

2.7.0.0 / 2.7.0.0

Firefox 3.5.3

1.6_0_17
1.6_0_18

Internet Explorer 8.0

4.7.2.10
4.7.1.511

4.7(2)

2.7.0.0 / 2.6.0.0

4.7.2.5

2.7.0.0 / 2.6.0.0

Firefox 3.5.3

1.6_0_17
1.6_0_18

Internet Explorer 8.0

4.7.1.511

4.7(1)

2.6.0.0/ 2.6.0.0

4.7.1.504

2.6.0.0/ 2.6.0.0

Firefox 3.5.3
Firefox 3.6

1.6.0_16

Internet Explorer 8.0

114.ActiveX is supported only on the 32-bit versions of Internet Explorer .

115.Java version 1.5 is the minimum version required for Java Applet support.

116.Testing on international languages has been verified with ActiveX. Although Cisco believes the installer runs successfully in the foreign language with Java, this has not been verified. In the event of a Java installer issue, Cisco NAC Agent installation on international language operating systems defaults to English.

117.Web login is not supported on 64-bit versions of Internet Explorer.

118.If users are logging in via the Web Agent in a Windows 7 environment and have proxy connections configured on Internet Explorer, they must enable “Protected Mode” in the browser’s security settings to enable Web Agent download on the client machine.

119.The temporal Cisco NAC Web Agent can be launched from the Web Login Facilitator using ActiveX from the Internet Explorer versions or via Java applet from the web browsers listed as supported for Windows systems.

120.To avoid ActiveX initiation issues that could affect Agent download and web login functions, ensure users logging in via Windows 7 client machines maintain “elevated privileges” on the system by keeping the User Access Control (UAC) settings at the “default” level.

121.Java version 1.6_0_18 can cause a certificate authentication error. Refer to the caveat CSCte58249 in Release Notes for Cisco NAC Appliance, Version 4.7(2) for more information.

122.When Internet Explorer 10 is installed on Windows 7, to get full network access, you need to update to March 2013 Hotfix ruleset.

Table 16 Windows 7 Enterprise x64

Supported Cisco NAC Appliance Versions
Supported Browsers123
Java Version 124
Cisco NAC Agent 125
Web Login 126
Web Agent 127
CAM/ CAS
L3 MAC (ActiveX/ Applet)
Version
Web Agent (ActiveX/Applet) 128,129

4.9.4.3
4.9.3.5
4.9.2.8
4.9.1.13
4.9.0.47
4.8.2.3
4.8.1.5
4.8.0.36

4.9(4)

4.9.4.1 / 4.9.3.1

4.9.4.3

4.9.4.1 / 4.9.3.1

Firefox 3.5.3
Firefox 20.x

1.6_0_17
1.6_0_18 130

Internet Explorer 8.0, 9.0, 10 131

4.9.3.5
4.9.2.8
4.9.1.13
4.9.0.47
4.8.2.3
4.8.1.5
4.8.0.36

4.9(3)

4.9.2.1 / 4.9.3.1

4.9.3.4

4.9.2.1 / 4.9.3.1

Firefox 3.5.3
Firefox 20.x

1.6_0_17
1.6_0_18

Internet Explorer 8.0, 9.0, 10

4.9.2.8
4.9.1.13
4.9.0.47
4.8.2.3
4.8.1.5
4.8.0.36

4.9(2)

4.9.2.1 / 4.9.2.1

4.9.2.6

4.9.2.1 / 4.9.2.1

Firefox 3.5.3

1.6_0_17
1.6_0_18

Internet Explorer 8.0, 9.0, 10

4.9.1.13
4.9.0.47
4.8.2.3
4.8.1.5
4.8.0.36
4.7.4.2
4.7.3.2
4.7.2.10
4.7.1.511

4.9(1)

2.9.0.0 / 3.4.0.0

4.9.1.8

2.9.0.0 / 3.4.0.0

Firefox 3.5.3

1.6_0_17
1.6_0_18

Internet Explorer 8.0, 9.0, 10

4.9.0.47
4.8.2.3
4.8.1.5
4.8.0.36
4.7.4.2
4.7.3.2
4.7.2.10
4.7.1.511

4.9

2.9.0.0 / 3.4.0.0

4.9.0.27

2.9.0.0 / 3.4.0.0

Firefox 3.5.3

1.6_0_17
1.6_0_18

Internet Explorer 8.0, 9.0, 10

4.8.3.9
4.8.2.3
4.8.1.5
4.8.0.36
4.7.4.2
4.7.3.2
4.7.2.10
4.7.1.511

4.8(3)

4.9.2.2 / 3.4.0.0

4.8.3.6

2.9.0.0 / 3.4.0.0

Firefox 3.5.3

1.6_0_17
1.6_0_18

Internet Explorer 8.0, 9.0, 10

4.8.2.3
4.8.1.5
4.8.0.36
4.7.4.2
4.7.3.2
4.7.2.10
4.7.1.511

4.8(2)

2.9.0.0 / 3.2.0.0

4.8.2.1

2.9.0.0 / 3.2.0.0

Firefox 3.5.3

1.6_0_17
1.6_0_18

Internet Explorer 8.0, 9.0, 10

4.8.1.5
4.8.0.36
4.7.4.2
4.7.3.2
4.7.2.10
4.7.1.511

4.8(1)

2.8.0.0 / 2.8.0.0

4.8.1.4

2.8.0.0 / 2.8.0.0

Firefox 3.5.3

1.6_0_17
1.6_0_18

Internet Explorer 8.0, 10

4.8.0.36
4.7.4.2
4.7.3.2
4.7.2.10
4.7.1.511

4.8

2.7.0.0 / 2.7.0.0

4.8.0.4

2.7.0.0 / 2.7.0.0

Firefox 3.5.3

1.6_0_17
1.6_0_18

Internet Explorer 8.0, 10

4.7.5.5
4.7.4.2
4.7.3.2
4.7.2.10
4.7.1.511

4.7(5)

2.9.0.0 / 3.3.0.0

4.7.5.5

2.9.0.0 / 3.3.0.0

Firefox 3.5.3

1.6_0_17
1.6_0_18

Internet Explorer 8.0 and 9.0

4.7.4.2
4.7.3.2
4.7.2.10
4.7.1.511

4.7(3)

2.7.0.0 / 2.7.0.0

4.7.4.1
4.7.3.1

2.7.0.0 / 2.7.0.0

Firefox 3.5.3

1.6_0_17
1.6_0_18

Internet Explorer 8.0

4.7.2.10
4.7.1.511

4.7(2)

2.7.0.0 / 2.6.0.0

4.7.2.5

2.7.0.0 / 2.6.0.0

Firefox 3.5.3

1.6_0_17
1.6_0_18

Internet Explorer 8.0

4.7.1.511

4.7(1)

2.6.0.0/ 2.6.0.0

4.7.1.504

2.6.0.0/ 2.6.0.0

Firefox 3.0.15
Firefox 3.5.3

1.6.0_16

Internet Explorer 8.0

123.ActiveX is supported only on the 32-bit versions of Internet Explorer .

124.Java version 1.5 is the minimum version required for Java Applet support.

125.Testing on international languages has been verified with ActiveX. Although Cisco believes the installer runs successfully in the foreign language with Java, this has not been verified. In the event of a Java installer issue, Cisco NAC Agent installation on international language operating systems defaults to English.

126.Web login is not supported on 64-bit versions of Internet Explorer.

127.If users are logging in via the Web Agent in a Windows 7 environment and have proxy connections configured on Internet Explorer, they must enable “Protected Mode” in the browser’s security settings to enable Web Agent download on the client machine.

128.The temporal Cisco NAC Web Agent can be launched from the Web Login Facilitator using ActiveX from the Internet Explorer versions or via Java applet from the web browsers listed as supported for Windows systems.

129.To avoid ActiveX initiation issues that could affect Agent download and web login functions, ensure users logging in via Windows 7 client machines maintain “elevated privileges” on the system by keeping the User Access Control (UAC) settings at the “default” level.

130.Java version 1.6_0_18 can cause a certificate authentication error. Refer to the caveat CSCte58249 in Release Notes for Cisco NAC Appliance, Version 4.7(2) for more information.

131.When Internet Explorer 10 is installed on Windows 7, to get full network access, you need to update to March 2013 Hotfix ruleset.

Table 17 Windows 7 Home Premium

Supported Cisco NAC Appliance Versions
Supported Browsers132
Java Version 133
Cisco NAC Agent 134
Web Login 135
Web Agent 136
CAM/ CAS
L3 MAC (ActiveX/ Applet)
Version
Web Agent (ActiveX/Applet) 137,138

4.9.4.3
4.9.3.5
4.9.2.8
4.9.1.13
4.9.0.47
4.8.2.3
4.8.1.5
4.8.0.36

4.9(4)

4.9.4.1 / 4.9.3.1

4.9.4.3

4.9.4.1 / 4.9.3.1

Firefox 3.5.3
Firefox 3.6
Firefox 20.x

1.6_0_17
1.6_0_18 139

Internet Explorer 8.0, 9.0, 10 140

4.9.3.5
4.9.2.8
4.9.1.13
4.9.0.47
4.8.2.3
4.8.1.5
4.8.0.36

4.9(3)

4.9.2.1 / 4.9.3.1

4.9.3.4

4.9.2.1 / 4.9.3.1

Firefox 3.5.3
Firefox 3.6
Firefox 20.x

1.6_0_17
1.6_0_18

Internet Explorer 8.0, 9.0, 10

4.9.2.8
4.9.1.13
4.9.0.47
4.8.2.3
4.8.1.5
4.8.0.36

4.9(2)

4.9.2.1 / 4.9.2.1

4.9.2.6

4.9.2.1 / 4.9.2.1

Firefox 3.5.3
Firefox 3.6

1.6_0_17
1.6_0_18

Internet Explorer 8.0, 9.0, 10

4.9.1.13
4.9.0.47
4.8.2.3
4.8.1.5
4.8.0.36
4.7.4.2
4.7.3.2
4.7.2.10
4.7.1.511

4.9(1)

2.9.0.0 / 3.4.0.0

4.9.1.8

2.9.0.0 / 3.4.0.0

Firefox 3.5.3
Firefox 3.6

1.6_0_17
1.6_0_18

Internet Explorer 8.0, 9.0, 10

4.9.0.47
4.8.2.3
4.8.1.5
4.8.0.36
4.7.4.2
4.7.3.2
4.7.2.10
4.7.1.511

4.9

2.9.0.0 / 3.4.0.0

4.9.0.27

2.9.0.0 / 3.4.0.0

Firefox 3.5.3
Firefox 3.6

1.6_0_17
1.6_0_18

Internet Explorer 8.0, 9.0, 10

4.8.3.9
4.8.2.3
4.8.1.5
4.8.0.36
4.7.4.2
4.7.3.2
4.7.2.10
4.7.1.511

4.8(3)

4.9.2.2 / 3.4.0.0

4.8.3.6

2.9.0.0 / 3.4.0.0

Firefox 3.5.3
Firefox 3.6

1.6_0_17
1.6_0_18

Internet Explorer 8.0, 9.0, 10

4.8.2.3
4.8.1.5
4.8.0.36
4.7.4.2
4.7.3.2
4.7.2.10
4.7.1.511

4.8(2)

2.9.0.0 / 3.2.0.0

4.8.2.1

2.9.0.0 / 3.2.0.0

Firefox 3.5.3
Firefox 3.6

1.6_0_17
1.6_0_18

Internet Explorer 8.0, 9.0, 10

4.8.1.5
4.8.0.36
4.7.4.2
4.7.3.2
4.7.2.10
4.7.1.511

4.8(1)

2.8.0.0 / 2.8.0.0

4.8.1.4

2.8.0.0 / 2.8.0.0

Firefox 3.5.3
Firefox 3.6

1.6_0_17
1.6_0_18

Internet Explorer 8.0, 10

4.8.0.36
4.7.4.2
4.7.3.2
4.7.2.10
4.7.1.511

4.8

2.7.0.0 / 2.7.0.0

4.8.0.4

2.7.0.0 / 2.7.0.0

Firefox 3.5.3
Firefox 3.6

1.6_0_17
1.6_0_18

Internet Explorer 8.0, 10

4.7.5.5
4.7.4.2
4.7.3.2
4.7.2.10
4.7.1.511

4.7(5)

2.9.0.0 / 3.3.0.0

4.7.5.5

2.9.0.0 / 3.3.0.0

Firefox 3.5.3
Firefox 3.6

1.6_0_17
1.6_0_18

Internet Explorer 8.0 and 9.0

4.7.4.2
4.7.3.2
4.7.2.10
4.7.1.511

4.7(3)

2.7.0.0 / 2.7.0.0

4.7.4.1
4.7.3.1

2.7.0.0 / 2.7.0.0

Firefox 3.5.3
Firefox 3.6

1.6_0_17
1.6_0_18

Internet Explorer 8.0

4.7.2.10
4.7.1.511

4.7(2)

2.7.0.0 / 2.6.0.0

4.7.2.5

2.7.0.0 / 2.6.0.0

Firefox 3.5.3
Firefox 3.6

1.6_0_17
1.6_0_18

Internet Explorer 8.0

4.7.1.511

4.7(1)

2.6.0.0/ 2.6.0.0

4.7.1.504

2.6.0.0/ 2.6.0.0

Firefox 3.5.3

1.6.0_16

Internet Explorer 8.0

132.ActiveX is supported only on the 32-bit versions of Internet Explorer .

133.Java version 1.5 is the minimum version required for Java Applet support.

134.Testing on international languages has been verified with ActiveX. Although Cisco believes the installer runs successfully in the foreign language with Java, this has not been verified. In the event of a Java installer issue, Cisco NAC Agent installation on international language operating systems defaults to English.

135.Web login is not supported on 64-bit versions of Internet Explorer.

136.If users are logging in via the Web Agent in a Windows 7 environment and have proxy connections configured on Internet Explorer, they must enable “Protected Mode” in the browser’s security settings to enable Web Agent download on the client machine.

137.The temporal Cisco NAC Web Agent can be launched from the Web Login Facilitator using ActiveX from the Internet Explorer versions or via Java applet from the web browsers listed as supported for Windows systems.

138.To avoid ActiveX initiation issues that could affect Agent download and web login functions, ensure users logging in via Windows 7 client machines maintain “elevated privileges” on the system by keeping the User Access Control (UAC) settings at the “default” level.

139.Java version 1.6_0_18 can cause a certificate authentication error. Refer to the caveat CSCte58249 in Release Notes for Cisco NAC Appliance, Version 4.7(2) for more information.

140.When Internet Explorer 10 is installed on Windows 7, to get full network access, you need to update to March 2013 Hotfix ruleset.

Table 18 Windows 7 Home Premium x64

Supported Cisco NAC Appliance Versions
Supported Browsers141
Java Version 142
Cisco NAC Agent 143
Web Login 144
Web Agent 145
CAM/ CAS
L3 MAC (ActiveX/ Applet)
Version
Web Agent (ActiveX/Applet) 146,147

4.9.4.3
4.9.3.5
4.9.2.8
4.9.1.13
4.9.0.47
4.8.2.3
4.8.1.5
4.8.0.36

4.9(4)

4.9.4.1 / 4.9.3.1

4.9.4.3

4.9.4.1 / 4.9.3.1

Firefox 3.5.3
Firefox 3.6

1.6_0_17
1.6_0_18 148

Internet Explorer 8.0, 9.0, 10 149

4.9.3.5
4.9.2.8
4.9.1.13
4.9.0.47
4.8.2.3
4.8.1.5
4.8.0.36

4.9(3)

4.9.2.1 / 4.9.3.1

4.9.3.4

4.9.2.1 / 4.9.3.1

Firefox 3.5.3
Firefox 3.6

1.6_0_17
1.6_0_18 150

Internet Explorer 8.0, 9.0, 10 151

4.9.2.8
4.9.1.13
4.9.0.47
4.8.2.3
4.8.1.5
4.8.0.36

4.9(2)

4.9.2.1 / 4.9.2.1

4.9.2.6

4.9.2.1 / 4.9.2.1

Firefox 3.5.3
Firefox 3.6

1.6_0_17
1.6_0_18 152

Internet Explorer 8.0, 9.0, 10 153

4.9.1.13
4.9.0.47
4.8.2.3
4.8.1.5
4.8.0.36
4.7.4.2
4.7.3.2
4.7.2.10
4.7.1.511

4.9(1)

2.9.0.0 / 3.4.0.0

4.9.1.8

2.9.0.0 / 3.4.0.0

Firefox 3.5.3
Firefox 3.6

1.6_0_17
1.6_0_18 12

Internet Explorer 8.0, 9.0, 10 13

4.9.0.47
4.8.2.3
4.8.1.5
4.8.0.36
4.7.4.2
4.7.3.2
4.7.2.10
4.7.1.511

4.9

2.9.0.0 / 3.4.0.0

4.9.0.27

2.9.0.0 / 3.4.0.0

Firefox 3.5.3
Firefox 3.6

1.6_0_17
1.6_0_18 12

Internet Explorer 8.0, 9.0, 10 13

4.8.3.9
4.8.2.3
4.8.1.5
4.8.0.36
4.7.4.2
4.7.3.2
4.7.2.10
4.7.1.511

4.8(3)

4.9.2.2 / 3.4.0.0

4.8.3.6

2.9.0.0 / 3.4.0.0

Firefox 3.5.3
Firefox 3.6

1.6_0_17
1.6_0_18 12

Internet Explorer 8.0, 9.0, 10 13

4.8.2.3
4.8.1.5
4.8.0.36
4.7.4.2
4.7.3.2
4.7.2.10
4.7.1.511

4.8(2)

2.9.0.0 / 3.2.0.0

4.8.2.1

2.9.0.0 / 3.2.0.0

Firefox 3.5.3
Firefox 3.6

1.6_0_17
1.6_0_18 12

Internet Explorer 8.0, 9.0, 10 13

4.8.1.5
4.8.0.36
4.7.4.2
4.7.3.2
4.7.2.10
4.7.1.511

4.8(1)

2.8.0.0 / 2.8.0.0

4.8.1.4

2.8.0.0 / 2.8.0.0

Firefox 3.5.3
Firefox 3.6

1.6_0_17
1.6_0_18 12

Internet Explorer 8.0, 10 13

4.8.0.36
4.7.4.2
4.7.3.2
4.7.2.10
4.7.1.511

4.8

2.7.0.0 / 2.7.0.0

4.8.0.4

2.7.0.0 / 2.7.0.0

Firefox 3.5.3
Firefox 3.6

1.6_0_17
1.6_0_18 12

Internet Explorer 8.0, 10 13

4.7.5.5
4.7.4.2
4.7.3.2
4.7.2.10
4.7.1.511

4.7(5)

2.9.0.0 / 3.3.0.0

4.7.5.5

2.9.0.0 / 3.3.0.0

Firefox 3.5.3
Firefox 3.6

1.6_0_17
1.6_0_18 12

Internet Explorer 8.0 and 9.0

4.7.4.2
4.7.3.2
4.7.2.10
4.7.1.511

4.7(3)

2.7.0.0 / 2.7.0.0

4.7.4.1
4.7.3.1

2.7.0.0 / 2.7.0.0

Firefox 3.5.3
Firefox 3.6

1.6_0_17
1.6_0_18 12

Internet Explorer 8.0

4.7.2.10
4.7.1.511

4.7(2)

2.7.0.0 / 2.6.0.0

4.7.2.5

2.7.0.0 / 2.6.0.0

Firefox 3.5.3
Firefox 3.6

1.6_0_17
1.6_0_18 12

Internet Explorer 8.0

4.7.1.511

4.7(1)

2.6.0.0/ 2.6.0.0

4.7.1.504

2.6.0.0/ 2.6.0.0

Firefox 3.0.15
Firefox 3.5.3

1.6.0_16

Internet Explorer 8.0

141.ActiveX is supported only on the 32-bit versions of Internet Explorer .

142.Java version 1.5 is the minimum version required for Java Applet support.

143.Testing on international languages has been verified with ActiveX. Although Cisco believes the installer runs successfully in the foreign language with Java, this has not been verified. In the event of a Java installer issue, Cisco NAC Agent installation on international language operating systems defaults to English.

144.Web login is not supported on 64-bit versions of Internet Explorer.

145.If users are logging in via the Web Agent in a Windows 7 environment and have proxy connections configured on Internet Explorer, they must enable “Protected Mode” in the browser’s security settings to enable Web Agent download on the client machine.

146.The temporal Cisco NAC Web Agent can be launched from the Web Login Facilitator using ActiveX from the Internet Explorer versions or via Java applet from the web browsers listed as supported for Windows systems.

147.To avoid ActiveX initiation issues that could affect Agent download and web login functions, ensure users logging in via Windows 7 client machines maintain “elevated privileges” on the system by keeping the User Access Control (UAC) settings at the “default” level.

148.Java version 1.6_0_18 can cause a certificate authentication error. Refer to the caveat CSCte58249 in Release Notes for Cisco NAC Appliance, Version 4.7(2) for more information.

149.When Internet Explorer 10 is installed on Windows 7, to get full network access, you need to update to March 2013 Hotfix ruleset.

150.Java version 1.6_0_18 can cause a certificate authentication error. Refer to the caveat CSCte58249 in Release Notes for Cisco NAC Appliance, Version 4.7(2) for more information.

151.When Internet Explorer 10 is installed on Windows 7, to get full network access, you need to update to March 2013 Hotfix ruleset.

152.Java version 1.6_0_18 can cause a certificate authentication error. Refer to the caveat CSCte58249 in Release Notes for Cisco NAC Appliance, Version 4.7(2) for more information.

153.When Internet Explorer 10 is installed on Windows 7, to get full network access, you need to update to March 2013 Hotfix ruleset.

Table 19 Windows 7 Home Basic

Supported Cisco NAC Appliance Versions
Supported Browsers154
Java Version 155
Cisco NAC Agent 156
Web Login 157
Web Agent 158
CAM/ CAS
L3 MAC (ActiveX/ Applet)
Version
Web Agent (ActiveX/Applet) 159,160

4.9.4.3
4.9.3.5
4.9.2.8
4.9.1.13
4.9.0.47
4.8.2.3
4.8.1.5
4.8.0.36

4.9(4)

4.9.4.1 / 4.9.3.1

4.9.4.3

4.9.4.1 / 4.9.3.1

Firefox 3.5.7
Firefox 20.x

1.6_0_17
1.6_0_18 161

Internet Explorer 8.0, 9.0, 10 162

4.9.3.5
4.9.2.8
4.9.1.13
4.9.0.47
4.8.2.3
4.8.1.5
4.8.0.36

4.9(3)

4.9.2.1 / 4.9.3.1

4.9.3.4

4.9.2.1 / 4.9.3.1

Firefox 3.5.7
Firefox 20.x

1.6_0_17
1.6_0_18

Internet Explorer 8.0, 9.0, 10

4.9.2.8
4.9.1.13
4.9.0.47
4.8.2.3
4.8.1.5
4.8.0.36

4.9(2)

4.9.2.1 / 4.9.2.1

4.9.2.6

4.9.2.1 / 4.9.2.1

Firefox 3.5.7

1.6_0_17
1.6_0_18

Internet Explorer 8.0, 9.0, 10

4.9.1.13
4.9.0.47
4.8.2.3
4.8.1.5
4.8.0.36
4.7.4.2
4.7.3.2
4.7.2.10
4.7.1.511

4.9(1)

2.9.0.0 / 3.4.0.0

4.9.1.8

2.9.0.0 / 3.4.0.0

Firefox 3.5.7

1.6_0_17
1.6_0_18

Internet Explorer 8.0, 9.0, 10

4.9.0.47
4.8.2.3
4.8.1.5
4.8.0.36
4.7.4.2
4.7.3.2
4.7.2.10
4.7.1.511

4.9

2.9.0.0 / 3.4.0.0

4.9.0.27

2.9.0.0 / 3.4.0.0

Firefox 3.5.7

1.6_0_17
1.6_0_18

Internet Explorer 8.0, 9.0, 10

4.8.3.9
4.8.2.3
4.8.1.5
4.8.0.36
4.7.4.2
4.7.3.2
4.7.2.10
4.7.1.511

4.8(3)

4.9.2.2 / 3.4.0.0

4.8.3.6

2.9.0.0 / 3.4.0.0

Firefox 3.5.7

1.6_0_17
1.6_0_18

Internet Explorer 8.0, 9.0, 10

4.8.2.3
4.8.1.5
4.8.0.36
4.7.4.2
4.7.3.2
4.7.2.10
4.7.1.511

4.8(2)

2.9.0.0 / 3.2.0.0

4.8.2.1

2.9.0.0 / 3.2.0.0

Firefox 3.5.7

1.6_0_17
1.6_0_18

Internet Explorer 8.0, 9.0, 10

4.8.1.5
4.8.0.36
4.7.4.2
4.7.3.2
4.7.2.10
4.7.1.511

4.8(1)

2.8.0.0 / 2.8.0.0

4.8.1.4

2.8.0.0 / 2.8.0.0

Firefox 3.5.7

1.6_0_17
1.6_0_18

Internet Explorer 8.0, 10

4.8.0.36
4.7.4.2
4.7.3.2
4.7.2.10
4.7.1.511

4.8

2.7.0.0 / 2.7.0.0

4.8.0.4

2.7.0.0 / 2.7.0.0

Firefox 3.5.7

1.6_0_17
1.6_0_18

Internet Explorer 8.0, 10

4.7.5.5
4.7.4.2
4.7.3.2
4.7.2.10
4.7.1.511

4.7(5)

2.9.0.0 / 3.3.0.0

4.7.5.5

2.9.0.0 / 3.3.0.0

Firefox 3.5.7

1.6_0_17
1.6_0_18

Internet Explorer 8.0 and 9.0

4.7.4.2
4.7.3.2
4.7.2.10
4.7.1.511

4.7(3)

2.7.0.0 / 2.7.0.0

4.7.4.1
4.7.3.1

2.7.0.0 / 2.7.0.0

Firefox 3.5.7

1.6_0_17
1.6_0_18

Internet Explorer 8.0

4.7.2.10
4.7.1.511

4.7(2)

2.7.0.0 / 2.6.0.0

4.7.2.5

2.7.0.0 / 2.6.0.0

Firefox 3.5.7

1.6_0_17
1.6_0_18

Internet Explorer 8.0

4.7.1.511

4.7(1)

2.6.0.0/ 2.6.0.0

4.7.1.504

2.6.0.0/ 2.6.0.0

Internet Explorer 8.0

1.6.0_16

154.ActiveX is supported only on the 32-bit versions of Internet Explorer .

155.Java version 1.5 is the minimum version required for Java Applet support.

156.Testing on international languages has been verified with ActiveX. Although Cisco believes the installer runs successfully in the foreign language with Java, this has not been verified. In the event of a Java installer issue, Cisco NAC Agent installation on international language operating systems defaults to English.

157.Web login is not supported on 64-bit versions of Internet Explorer.

158.If users are logging in via the Web Agent in a Windows 7 environment and have proxy connections configured on Internet Explorer, they must enable “Protected Mode” in the browser’s security settings to enable Web Agent download on the client machine.

159.The temporal Cisco NAC Web Agent can be launched from the Web Login Facilitator using ActiveX from the Internet Explorer versions or via Java applet from the web browsers listed as supported for Windows systems.

160.To avoid ActiveX initiation issues that could affect Agent download and web login functions, ensure users logging in via Windows 7 client machines maintain “elevated privileges” on the system by keeping the User Access Control (UAC) settings at the “default” level.

161.Java version 1.6_0_18 can cause a certificate authentication error. Refer to the caveat CSCte58249 in Release Notes for Cisco NAC Appliance, Version 4.7(2) for more information.

162.When Internet Explorer 10 is installed on Windows 7, to get full network access, you need to update to March 2013 Hotfix ruleset.

Table 20 Windows 7 Starter Edition

Supported Cisco NAC Appliance Versions
Supported Browsers163
Java Version 164
Cisco NAC Agent 165
Web Login 166
Web Agent 167
CAM/ CAS
L3 MAC (ActiveX/ Applet)
Version
Web Agent (ActiveX/Applet) 168,169

4.9.4.3
4.9.3.5
4.9.2.8
4.9.1.13
4.9.0.47
4.8.2.3
4.8.1.5
4.8.0.36

4.9(4)

4.9.4.1 / 4.9.3.1

4.9.4.3

4.9.4.1 / 4.9.3.1

Firefox 3.5.7
Firefox 3.6
Firefox 20.x

1.6_0_17
1.6_0_18 170

Internet Explorer 8.0, 9.0, 10 171

4.9.3.5
4.9.2.8
4.9.1.13
4.9.0.47
4.8.2.3
4.8.1.5
4.8.0.36

4.9(3)

4.9.2.1 / 4.9.3.1

4.9.3.4

4.9.2.1 / 4.9.3.1

Firefox 3.5.7
Firefox 3.6
Firefox 20.x

1.6_0_17
1.6_0_18

Internet Explorer 8.0, 9.0, 10

4.9.2.8
4.9.1.13
4.9.0.47
4.8.2.3
4.8.1.5
4.8.0.36

4.9(2)

4.9.2.1 / 4.9.2.1

4.9.2.6

4.9.2.1 / 4.9.2.1

Firefox 3.5.7
Firefox 3.6

1.6_0_17
1.6_0_18

Internet Explorer 8.0, 9.0, 10

4.9.1.13
4.9.0.47
4.8.2.3
4.8.1.5
4.8.0.36
4.7.4.2
4.7.3.2
4.7.2.10

4.9(1)

2.9.0.0 / 3.4.0.0

4.9.1.8

2.9.0.0 / 3.4.0.0

Firefox 3.5.7
Firefox 3.6

1.6_0_17
1.6_0_18

Internet Explorer 8.0, 9.0, 10

4.9.0.47
4.8.2.3
4.8.1.5
4.8.0.36
4.7.4.2
4.7.3.2
4.7.2.10

4.9

2.9.0.0 / 3.4.0.0

4.9.0.27

2.9.0.0 / 3.4.0.0

Firefox 3.5.7
Firefox 3.6

1.6_0_17
1.6_0_18

Internet Explorer 8.0, 9.0, 10

4.8.3.9
4.8.2.3
4.8.1.5
4.8.0.36
4.7.4.2
4.7.3.2
4.7.2.10

4.8(3)

4.9.2.2 / 3.4.0.0

4.8.3.6

2.9.0.0 / 3.4.0.0

Firefox 3.5.7
Firefox 3.6

1.6_0_17
1.6_0_18

Internet Explorer 8.0, 9.0, 10

4.8.2.3
4.8.1.5
4.8.0.36
4.7.4.2
4.7.3.2
4.7.2.10

4.8(2)

2.9.0.0 / 3.2.0.0

4.8.2.1

2.9.0.0 / 3.2.0.0

Firefox 3.5.7
Firefox 3.6

1.6_0_17
1.6_0_18

Internet Explorer 8.0, 9.0, 10

4.8.1.5
4.8.0.36
4.7.4.2
4.7.3.2
4.7.2.10

4.8(1)

2.8.0.0 / 2.8.0.0

4.8.1.4

2.8.0.0 / 2.8.0.0

Firefox 3.5.7
Firefox 3.6

1.6_0_17
1.6_0_18

Internet Explorer 8.0, 10

4.8.0.36
4.7.4.2
4.7.3.2
4.7.2.10

4.8

2.7.0.0 / 2.7.0.0

4.8.0.4

2.7.0.0 / 2.7.0.0

Firefox 3.5.7
Firefox 3.6

1.6_0_17
1.6_0_18

Internet Explorer 8.0, 10

4.7.5.5
4.7.4.2
4.7.3.2
4.7.2.10

4.7(5)

2.9.0.0 / 3.3.0.0

4.7.5.5

2.9.0.0 / 3.3.0.0

Firefox 3.5.7
Firefox 3.6

1.6_0_17
1.6_0_18

Internet Explorer 8.0 and 9.0

4.7.4.2
4.7.3.2
4.7.2.10

4.7(3)

2.7.0.0 / 2.7.0.0

4.7.4.1
4.7.3.1

2.7.0.0 / 2.7.0.0

Firefox 3.5.7
Firefox 3.6

1.6_0_17
1.6_0_18

Internet Explorer 8.0

4.7.2.10

4.7(2)172

2.7.0.0 / 2.6.0.0

4.7.2.5

2.7.0.0 / 2.6.0.0

Firefox 3.5.7
Firefox 3.6

1.6_0_17
1.6_0_18

Internet Explorer 8.0

4.7(1)173

2.6.0.0/ 2.6.0.0

Internet Explorer 8.0

163.ActiveX is supported only on the 32-bit versions of Internet Explorer .

164.Java version 1.5 is the minimum version required for Java Applet support.

165.Testing on international languages has been verified with ActiveX. Although Cisco believes the installer runs successfully in the foreign language with Java, this has not been verified. In the event of a Java installer issue, Cisco NAC Agent installation on international language operating systems defaults to English.

166.Web login is not supported on 64-bit versions of Internet Explorer.

167.If users are logging in via the Web Agent in a Windows 7 environment and have proxy connections configured on Internet Explorer, they must enable “Protected Mode” in the browser’s security settings to enable Web Agent download on the client machine.

168.The temporal Cisco NAC Web Agent can be launched from the Web Login Facilitator using ActiveX from the Internet Explorer versions or via Java applet from the web browsers listed as supported for Windows systems.

169.To avoid ActiveX initiation issues that could affect Agent download and web login functions, ensure users logging in via Windows 7 client machines maintain “elevated privileges” on the system by keeping the User Access Control (UAC) settings at the “default” level.

170.Java version 1.6_0_18 can cause a certificate authentication error. Refer to the caveat CSCte58249 in Release Notes for Cisco NAC Appliance, Version 4.7(2) for more information.

171.When Internet Explorer 10 is installed on Windows 7, to get full network access, you need to update to March 2013 Hotfix ruleset.

172.You must upgrade both the CAM/CAS to Release 4.7(2) and the Cisco NAC Agent to version 4.7.2.10 to enable Cisco NAC Agent support on client machines running Windows 7 Starter Edition.

173.For Cisco NAC Appliance Release 4.7(1), the Cisco NAC Agent and Cisco NAC Web Agent do not support Windows 7 Starter Edition. Client machines with the Windows 7 Starter Edition operating system can only perform web login to verify user credentials. For more information on enabling web login for client machines running Windows 7 Starter Edition, see the “Known Issues” section of the Release Notes for Cisco NAC Appliance, Version 4.7(2).

Table 21 Windows 8 Professional / Enterprise

Supported Cisco NAC Appliance Versions
Supported Browsers174
Java Version 175
Cisco NAC Agent 176
Web Login 177
Web Agent
CAM/ CAS
L3 MAC (ActiveX/ Applet)
Version
Web Agent (ActiveX/Applet) 178

4.9.4.3

4.9(4)

4.9.4.1 / 4.9.3.1

4.9.4.3

4.9.4.1 / 4.9.3.1

Internet Explorer 10179
Firefox 20.x

1.6_0_17
1.6_0_18 180

4.9.3.5

4.9(3)

4.9.2.1 / 4.9.3.1

4.9.3.4

4.9.2.1 / 4.9.3.1

Internet Explorer 10181
Firefox 20.x

1.6_0_17
1.6_0_18 182

4.9.2.8

4.9(2)

4.9.2.1 / 4.9.2.1

4.9.2.6

4.9.2.1 / 4.9.2.1

Internet Explorer 10

1.6_0_17
1.6_0_18

4.9.1.13

4.9(1)

2.9.0.0 / 3.4.0.0

4.9.1.8

2.9.0.0 / 3.4.0.0

Internet Explorer 10

1.6_0_17
1.6_0_18

4.8.3.8

4.8(3)

4.9.2.2 / 3.4.0.0

4.8.3.6

2.9.0.0 / 3.4.0.0

Internet Explorer 10

1.6_0_17
1.6_0_18

174.ActiveX is supported only on the 32-bit versions of Internet Explorer .

175.Java version 1.5 is the minimum version required for Java Applet support.

176.Testing on international languages has been verified with ActiveX. Although Cisco believes the installer runs successfully in the foreign language with Java, this has not been verified. In the event of a Java installer issue, Cisco NAC Agent installation on international language operating systems defaults to English.

177.Web login is not supported on 64-bit versions of Internet Explorer.

178.The temporal Cisco NAC Web Agent can be launched from the Web Login Facilitator using ActiveX from the Internet Explorer versions or via Java applet from the web browsers listed as supported for Windows systems.

179.You cannot install the Cisco NAC Agent or Web Agent using Metro Mode in Internet Explorer 10.

180.Java version 1.6_0_18 can cause a certificate authentication error. Refer to the caveat CSCte58249 in Release Notes for Cisco NAC Appliance, Version 4.7(2) for more information.

181.You cannot install the Cisco NAC Agent or Web Agent using Metro Mode in Internet Explorer 10.

182.Java version 1.6_0_18 can cause a certificate authentication error. Refer to the caveat CSCte58249 in Release Notes for Cisco NAC Appliance, Version 4.7(2) for more information.

Table 22 Windows 8.1 RT / Professional / Enterprise

Supported Cisco NAC Appliance Versions
Supported Browsers183
Java Version 184
Cisco NAC Agent 185
Web Login 186
Web Agent
CAM/ CAS
L3 MAC (ActiveX/ Applet)
Version
Web Agent (ActiveX/Applet) 187

4.9.4.3

4.9(4)

4.9.4.1 / 4.9.3.1

4.9.4.3

4.9.4.1 / 4.9.3.1

Internet Explorer 10188
Firefox 20.x

1.6_0_17
1.6_0_18 189

4.9.3.9

4.9(3)

4.9.2.1 / 4.9.3.1

4.9.3.7

4.9.2.1 / 4.9.3.1

Internet Explorer 10
Firefox 20.x

1.6_0_17
1.6_0_18

183.ActiveX is supported only on the 32-bit versions of Internet Explorer .

184.Java version 1.5 is the minimum version required for Java Applet support.

185.Testing on international languages has been verified with ActiveX. Although Cisco believes the installer runs successfully in the foreign language with Java, this has not been verified. In the event of a Java installer issue, Cisco NAC Agent installation on international language operating systems defaults to English.

186.Web login is not supported on 64-bit versions of Internet Explorer.

187.The temporal Cisco NAC Web Agent can be launched from the Web Login Facilitator using ActiveX from the Internet Explorer versions or via Java applet from the web browsers listed as supported for Windows systems.

188.You cannot install the Cisco NAC Agent or Web Agent using Metro Mode in Internet Explorer 10.

189.Java version 1.6_0_18 can cause a certificate authentication error. Refer to the caveat CSCte58249 in Release Notes for Cisco NAC Appliance, Version 4.7(2) for more information.

Mac OS X Agent/Browser/Java Support

Table 23 provides CAM/CAS version, browser, and Java JRE compatibility information for Apple operating systems on Macintosh client machines.


Note For full 4.5 and later features (e.g. Mac OS X posture assessment), the 4.5.x.x Agent must be run with release 4.5 or later CAM/CAS.


 

Table 23 Mac OS X Agent/Browser/Java Support

Operating System 190
(English OS Language)
Mac OS X Clean Access Agent
Web Login on CAM/CAS
Supported Browsers
Java Version 191

iOS (formerly known as iPhone OS) 1.1.1 and later192 ,193

N/A

4.9(x)
4.8(x)
4.7(x)
4.6(1)
4.5

Safari

iOS 5

N/A

4.9(x)
4.8(3)
4.8(2)
4.7(5)

Safari

iOS 6

N/A

4.9(3)
4.9(2)
4.9(1)
4.8(3)

Safari

Mac OS X 10.4.11 “Tiger”

4.8.2.591
4.8.2.590
4.8.1.584
4.8.0.569
4.7.3.522
4.7.2.507
4.7.1.506
4.7.0.2
4.6.0.3
4.5.0.0

4.8(x) 5
4.7(x) 194
4.6(1)
4.5

Google Chrome 3 and later 195
Firefox 4.0 6
Firefox 3.5.10
Firefox 3.6.6
Safari 4.1

1.5.0_19

Mac OS X 10.5.8 “Leopard”

4.9.2.703
4.9.1.684
4.9.0.649
4.8.3.594
4.8.2.591
4.8.2.590
4.8.1.584
4.8.0.569
4.7.5.531
4.7.3.522
4.7.2.507
4.7.1.506
4.7.0.2
4.6.0.3

4.9(x) 196
4.8(x)
4.7(x)
4.6(1)

Google Chrome 3 and later 6
Firefox 4.0 6
Firefox 3.5.10
Firefox 3.6.6
Firefox 3.6.9
Safari 5.0 197

1.5.0_24
1.6.0_20

Mac OS X 10.6.4 “Snow Leopard” (32- and 64-bit) 198

4.9.4.3
4.9.3.803
4.9.2.703
4.9.1.684
4.9.0.649
4.8.3.594
4.8.2.591
4.8.2.590
4.8.1.584
4.8.0.569
4.7.5.531
4.7.3.522
4.7.2.507
4.7.1.506

4.9(x)
4.8(x)
4.7(x)

Google Chrome 3 and later 6
Firefox 4.0 6
Firefox 3.5.10
Firefox 3.6.6
Safari 5.0

1.6.0_20

Mac OS X 10.7 “Lion”
Mac OS X 10.7.2 “Lion”

4.9.4.3
4.9.3.803
4.9.2.703
4.9.1.684
4.9.0.649
4.8.3.594
4.8.2.591
4.7.5.531

4.9(x)
4.8(3)
4.8(2)
4.7(5)

Google Chrome 3 and later 6
Firefox 4.0 6
Firefox 3.5.10
Firefox 3.6.6
Safari 5.0
Safari 5.1

1.6.0_20

Mac OS X 10.8 “Mountain Lion”

4.9.4.3
4.9.3.803
4.9.2.703
4.9.1.684
4.8.3.594

4.9(4)
4.9(3)
4.9(2)
4.9(1)
4.8(3) 199

Google Chrome 3 and later 6
Firefox 4.0 6
Firefox 3.5.10
Firefox 3.6.6
Safari 5.0
Safari 5.1

1.6.0_20

Mac OS X 10.9 “Mavericks”

4.9.4.3
4.9.3.803

4.9(4)
4.9(3)

Google Chrome 3 and later 6
Firefox 4.0 6
Firefox 3.5.10
Firefox 3.6.6
Safari 5.0
Safari 5.

1.6.0_20

190.Mac OS X Agents do not support any Mac OS X for Power PC in 64-bit mode.

191.Java 1.5 is the minimum version required for Java Applet support.

192.Cisco NAC Appliance recognizes iOS as “Macintosh All” and supports basic web login only if Safari browser is used. Cisco has released a patch update for Cisco NAC Appliance Release 4.7(2) CASs that provides web login (no persistent or temporal Agents) support for Apple iPads. See caveat CSCtf60530 in the Release Notes for Cisco NAC Appliance, Version 4.7(2) for more information. This patch has been integrated in Cisco NAC Appliance Release 4.7(3) and Release 4.8.

193.Devices running with iOS 4.3.2 are not detected by Cisco NAC Appliance.

194.Cisco NAC Appliance, Release 4.7(5) and 4.8(3) do not support Mac OS X 10.4.11 “Tiger”

195.Web login IP refresh does not work with Firefox 4.0 and Google Chrome 8 or later. You need to launch Firefox 4.0 or Google Chrome as Administrator with sudo.
To launch Firefox as admin, use the following command and provide the admin password:
sudo /Applications/Firefox.app/Contents/MacOS/firefox

To launch Chrome as admin, use the following command and provide the admin password:
sudo /Applications/Google\ Chrome.app/Contents/MacOS/Google\ Chrome

Otherwise, you can use Firefox 3.x or Safari.

196.Cisco NAC Appliance Release 4.9(3) does not support Mac OS X 10.5.8 "Leopard".

197.Web login via Safari 5.0 may not work with MAC OS 10.5.x and with Java for Mac OS X 10.5 Update 6 and Update 7.

198.The Cisco Mac OS X VPN Client version 4.9.x does not support Mac OS X 10.6 in 64-bit mode. Cisco recommends using the built-in Mac OS X 10.6 Cisco IPSec client when connecting via IPSec VPN or AnyConnect where Cisco SSL VPN is available.

199.For NAC Appliance Release 4.8(3), you need to download a server patch to work with the Mac OS X 10.8 clients. Refer to Release Notes for Cisco NAC Appliance, Version 4.8(3).

Linux Browser/Java Support

Table 24 provides CAM/CAS version, Java applet, browser, and Java JRE compatibility information for Linux operating systems.

 

Table 24 Linux Browser/Java Support

Operating System
(English OS Language)
Web Login
Supported Browsers
Java Version 200
CAM/ CAS
L3 MAC Address (Java Applet) 201

Fedora Core 4 (Stentz)

4.5

2.2.2.0

Mozilla Firefox 1.0.4

Sun JRE 1.4.2

Fedora 8 (Werewolf)202 , 203

4.5(1)

2.2.2.0

Mozilla Firefox 3.0.6, 2.0.0.16

Sun JRE 1.6.0_07-b06

Fedora 9 (Sulphur) 3 , 4

4.5(1)

2.2.2.0

Mozilla Firefox 3.0.6

Sun JRE 1.6.0_12-b04

4.7(1)

2.5.0.0

Mozilla Firefox 3.0b5

Sun JRE 1.6.0_16

4.7(2)

2.6.0.0

Mozilla Firefox 3.0b5

Sun JRE 1.6.0_16

4.7(3)

2.7.0.0

Mozilla Firefox 3.0b5

Sun JRE 1.6.0_16

4.7(5)

3.3.0.0

Mozilla Firefox 3.0b5

Sun JRE 1.6.0_16

4.8

2.7.0.0

Mozilla Firefox 3.0b5

Sun JRE 1.6.0_16

4.8(1)

2.8.0.0

Mozilla Firefox 3.0b5

Sun JRE 1.6.0_16

4.8(2)

3.2.0.0

Mozilla Firefox 3.0b5

Sun JRE 1.6.0_16

4.8(3)

3.4.0.0

Mozilla Firefox 3.0b5

Sun JRE 1.6.0_16

4.9

3.4.0.0

Mozilla Firefox 3.0b5

Sun JRE 1.6.0_16

4.9(1)

3.4.0.0

Mozilla Firefox 3.0b5

Sun JRE 1.6.0_16

4.9(2)

4.9.2.1

Mozilla Firefox 3.0b5

Sun JRE 1.6.0_16

4.9(3)/4.9(4)

4.9.3.1

Mozilla Firefox 3.0b5

Sun JRE 1.6.0_16

Fedora 10 (Cambridge) 3 , 4

4.5(1)

2.2.2.0

Mozilla Firefox 3.0.4

Sun JRE 1.6.0_12-b04

4.7(1)

2.5.0.0

Mozilla Firefox 3.0.4

Sun JRE 1.6.0_16

4.7(2)

2.6.0.0

Mozilla Firefox 3.0.4

Sun JRE 1.6.0_16

4.7(3)

2.7.0.0

Mozilla Firefox 3.0.4

Sun JRE 1.6.0_16

4.7(5)

3.3.0.0

Mozilla Firefox 3.0.4

Sun JRE 1.6.0_16

4.8

2.7.0.0

Mozilla Firefox 3.0.4

Sun JRE 1.6.0_16

4.8(1)

2.8.0.0

Mozilla Firefox 3.0.4

Sun JRE 1.6.0_16

4.8(2)

3.2.0.0

Mozilla Firefox 3.0.4

Sun JRE 1.6.0_16

4.8(3)

3.4.0.0

Mozilla Firefox 3.0.4

Sun JRE 1.6.0_16

4.9

3.4.0.0

Mozilla Firefox 3.0.4

Sun JRE 1.6.0_16

4.9(1)

3.4.0.0

Mozilla Firefox 3.0.4

Sun JRE 1.6.0_16

4.9(2)

4.9.2.1

Mozilla Firefox 3.0.4

Sun JRE 1.6.0_16

4.9(3)/4.9(4)

4.9.3.1

Mozilla Firefox 3.0.4

Sun JRE 1.6.0_16

Fedora 11 (Leonidas)

4.7(1)

2.5.0.0

Mozilla Firefox 3.5b4

Sun JRE 1.6.0_16

4.7(2)

2.6.0.0

Mozilla Firefox 3.6

Sun JRE 1.6.0_18

4.7(3)

2.7.0.0

Mozilla Firefox 3.6

Sun JRE 1.6.0_18

4.7(5)

3.3.0.0

Mozilla Firefox 3.6

Sun JRE 1.6.0_18

4.8

2.7.0.0

Mozilla Firefox 3.6

Sun JRE 1.6.0_18

4.8(1)

2.8.0.0

Mozilla Firefox 3.6

Sun JRE 1.6.0_18

4.8(2)

3.2.0.0

Mozilla Firefox 3.6

Sun JRE 1.6.0_18

4.8(3)

3.4.0.0

Mozilla Firefox 3.6

Sun JRE 1.6.0_18

4.9

3.4.0.0

Mozilla Firefox 3.6

Sun JRE 1.6.0_18

4.9(1)

3.4.0.0

Mozilla Firefox 3.6

Sun JRE 1.6.0_18

4.9(2)

4.9.2.1

Mozilla Firefox 3.6

Sun JRE 1.6.0_18

4.9(3)/4.9(4)

4.9.3.1

Mozilla Firefox 3.6

Sun JRE 1.6.0_18

Ubuntu 9.04

4.7(1)

2.5.0.0

Mozilla Firefox 3.0.8

Sun JRE 1.6.0_16

4.7(2)

2.6.0.0

Mozilla Firefox 3.0.8

Sun JRE 1.6.0_16

4.7(3)

2.7.0.0

Mozilla Firefox 3.0.8

Sun JRE 1.6.0_16

4.7(5)

3.3.0.0

Mozilla Firefox 3.0.8

Sun JRE 1.6.0_16

4.8

2.7.0.0

Mozilla Firefox 3.0.8

Sun JRE 1.6.0_16

4.8(1)

2.8.0.0

Mozilla Firefox 3.0.8

Sun JRE 1.6.0_16

4.8(2)

3.2.0.0

Mozilla Firefox 3.0.8

Sun JRE 1.6.0_16

4.8(3)

3.4.0.0

Mozilla Firefox 3.0.8

Sun JRE 1.6.0_16

4.9

3.4.0.0

Mozilla Firefox 3.0.8

Sun JRE 1.6.0_16

4.9(1)

3.4.0.0

Mozilla Firefox 3.0.8

Sun JRE 1.6.0_16

4.9(2)

4.9.2.1

Mozilla Firefox 3.0.8

Sun JRE 1.6.0_16

4.9(3)/4.9(4)

4.9.3.1

Mozilla Firefox 3.0.8

Sun JRE 1.6.0_16

CentOS 5.3

4.7(1)

2.5.0.0

Mozilla Firefox 3.0

Sun JRE 1.6.0_16

4.7(2)

2.6.0.0

Mozilla Firefox 3.0.

Sun JRE 1.6.0_16

4.7(3)

2.7.0.0

Mozilla Firefox 3.0.

Sun JRE 1.6.0_16

4.7(5)

3.3.0.0

Mozilla Firefox 3.0.

Sun JRE 1.6.0_16

4.8

2.7.0.0

Mozilla Firefox 3.0.

Sun JRE 1.6.0_16

4.8(1)

2.8.0.0

Mozilla Firefox 3.0.

Sun JRE 1.6.0_16

4.8(2)

3.2.0.0

Mozilla Firefox 3.0.

Sun JRE 1.6.0_16

4.8(3)

3.4.0.0

Mozilla Firefox 3.0.

Sun JRE 1.6.0_16

4.9

3.4.0.0

Mozilla Firefox 3.0.

Sun JRE 1.6.0_16

4.9(1)

3.4.0.0

Mozilla Firefox 3.0.

Sun JRE 1.6.0_16

4.9(2)

4.9.2.1

Mozilla Firefox 3.0.

Sun JRE 1.6.0_16

4.9(3)/4.9(4)

4.9.3.1

Mozilla Firefox 3.0.

Sun JRE 1.6.0_16

200.Java version 1.5 is the minimum version required for Java Applet support.

201.For Linux OS clients, Web Login is supported in L2/L3 IB modes, and L2 OOB mode. In L3 OOB mode, the L3 MAC Address Detection Java Applet is required to obtain the MAC address of the client and refresh the IP address when necessary.

202.To support IP refresh/renew, “#Defaults requiretty” must be commented out in the /etc/sudoers file on the Linux client. If not commented, the applet used for IP refresh/renew fails with error “sudo: sorry, you must have a tty to run sudo” if the script is called by the applet. PortBounce occurs on Fedora 8/9/10 clients during the IP Refresh after authentication.

203.Supported for root and non-root users. Tested for Cisco NAC Appliance Release 4.5(1) and 4.1(8).

Windows Clean Access Agent/Browser/Java Support

Table 25 provides CAM/CAS version, browser, and Java JRE compatibility information for web login methods as well as the pre-release 4.6(1) Clean Access Agent (version 4.5.0.0 through 4.5.2.0) and Cisco NAC Web Agent that you can install and run on Windows operating systems.

 

Table 25 Windows Clean Access Agent/Browser/Java Support

Operating System
(English OS Language)
Win Clean Access Agent 204
Web Login 205
Web Agent
Supported Browsers 206
Java Version 207
CAM/ CAS
L3 MAC (ActiveX/Applet)
Version
Web Agent (ActiveX/Applet) 208

Windows 2000, SP4 209

4.5.2.0
4.5.1.0
4.5.0.0

4.5

2.0.3.0/ 2.0.3.0

4.5.0.0

2.0.3.0/ 2.0.3.0

Firefox 2.0.0.8

1.6.0_07

Internet Explorer 6.0

Windows XP Tablet PC, SP2, SP3

4.5.2.0
4.5.1.0
4.5.0.0

4.7(5)

2.9.0.0 / 3.3.0.0

4.7.5.5

2.9.0.0 / 3.3.0.0

Internet Explorer 6.0, 7.0, 8.0, and 9.0

1.6.0_14

4.5.2.0
4.5.1.0
4.5.0.0

4.7(3)

2.7.0.0/ 2.7.0.0

4.7.3.1

2.7.0.0/ 2.7.0.0

Internet Explorer 6.0, 7.0, and 8.0

1.6.0_14

4.5.2.0
4.5.1.0
4.5.0.0

4.7(2)

2.7.0.0/ 2.6.0.0

4.7.2.5

2.7.0.0/ 2.6.0.0

Internet Explorer 6.0, 7.0, and 8.0

1.6.0_14

4.5.2.0
4.5.1.0
4.5.0.0

4.7(1)

2.6.0.0/ 2.6.0.0

4.7.1.504

2.6.0.0/ 2.6.0.0

Internet Explorer 6.0, 7.0, and 8.0

1.6.0_14

4.5.2.0
4.5.1.0
4.5.0.0

4.7(0)

2.3.0.0/ 2.2.2.0

4.7.0

2.3.0.0/ 2.2.2.0

Internet Explorer 6.0, 7.0, and 8.0

1.6.0_14

4.5.2.0
4.5.1.0
4.5.0.0

4.6(1)

2.3.0.0/ 2.2.2.0

4.6.0

2.3.0.0/ 2.2.2.0

Internet Explorer 6.0, 7.0, and 8.0

1.6.0_14

Windows XP Professional, SP2, SP3

4.5.2.0
4.5.1.0
4.5.0.0

4.7(5)

2.9.0.0 / 3.3.0.0

4.7.5.5

2.9.0.0 / 3.3.0.0

Firefox 3.0.3

1.6.0_11

Internet Explorer 6.0, 7.0, 8.0, and 9.0

1.6.0_14

4.5.2.0
4.5.1.0
4.5.0.0

4.7(3)

2.7.0.0/ 2.7.0.0

4.7.3.1

2.7.0.0/ 2.7.0.0

Firefox 3.0.3

1.6.0_11

Internet Explorer 6.0, 7.0, and 8.0

1.6.0_14

4.5.2.0
4.5.1.0
4.5.0.0

4.7(2)

2.7.0.0/ 2.6.0.0

4.7.2.5

2.7.0.0/ 2.6.0.0

Firefox 3.0.3

1.6.0_11

Internet Explorer 6.0, 7.0, and 8.0

1.6.0_14

4.5.2.0
4.5.1.0
4.5.0.0

4.7(1)

2.6.0.0/ 2.6.0.0

4.7.1.504

2.6.0.0/ 2.6.0.0

Firefox 3.0.3

1.6.0_11

Internet Explorer 6.0, 7.0, and 8.0

1.6.0_14

4.5.2.0
4.5.1.0
4.5.0.0

4.7(0)

2.3.0.0/ 2.2.2.0

4.7.0

2.3.0.0/ 2.2.2.0

Firefox 3.0.3

1.6.0_11

Internet Explorer 6.0, 7.0, and 8.0

1.6.0_14

4.5.2.0
4.5.1.0
4.5.0.0

4.6(1)

2.3.0.0/ 2.2.2.0

4.6.0

2.3.0.0/ 2.2.2.0

Firefox 3.0.3

1.6.0_11

Internet Explorer 6.0, 7.0, and 8.0

1.6.0_14

Windows XP Professional x64, SP2

4.5.2.0
4.5.1.0
4.5.0.0

4.7(5)

2.9.0.0 / 3.3.0.0

4.7.5.5

2.9.0.0 / 3.3.0.0

Firefox 3.0.3

1.6.0_14

Internet Explorer 6.0, 7.0, 8.0, and 9.0

4.5.2.0
4.5.1.0
4.5.0.0

4.7(3)

2.7.0.0/ 2.7.0.0

4.7.3.1

2.7.0.0/ 2.7.0.0

Firefox 3.0.3

1.6.0_14

Internet Explorer 6.0, 7.0, and 8.0

4.5.2.0
4.5.1.0
4.5.0.0

4.7(2)

2.7.0.0/ 2.6.0.0

4.7.2.5

2.7.0.0/ 2.6.0.0

Firefox 3.0.3

1.6.0_14

Internet Explorer 6.0, 7.0, and 8.0

4.5.2.0
4.5.1.0
4.5.0.0

4.7(1)

2.6.0.0/ 2.6.0.0

4.7.1.504

2.6.0.0/ 2.6.0.0

Firefox 3.0.3

1.6.0_14

Internet Explorer 6.0, 7.0, and 8.0

4.5.2.0
4.5.1.0
4.5.0.0

4.7(0)

2.3.0.0/ 2.2.2.0

4.7.0

2.3.0.0/ 2.2.2.0

Firefox 3.0.3

1.6.0_14

Internet Explorer 6.0, 7.0, and 8.0

4.5.2.0
4.5.1.0
4.5.0.0

4.6(1)

2.3.0.0/ 2.2.2.0

4.6.0

2.3.0.0/ 2.2.2.0

Firefox 3.0.3

1.6.0_14

Internet Explorer 6.0, 7.0, and 8.0

Windows Vista 210 SP1, SP2

4.5.2.0
4.5.1.0
4.5.0.0

4.7(5)

2.9.0.0 / 3.3.0.0

4.7.5.5

2.9.0.0 / 3.3.0.0

Firefox 3.0.3

1.6.0_11

Internet Explorer 7.0, 8.0, and 9.0

1.6.0_14

4.5.2.0
4.5.1.0
4.5.0.0

4.7(3)

2.7.0.0/ 2.7.0.0

4.7.3.1

2.7.0.0/ 2.7.0.0

Firefox 3.0.3

1.6.0_11

Internet Explorer 7.0 and 8.0

1.6.0_14

4.5.2.0
4.5.1.0
4.5.0.0

4.7(2)

2.7.0.0/ 2.6.0.0

4.7.2.5

2.7.0.0/ 2.6.0.0

Firefox 3.0.3

1.6.0_11

Internet Explorer 7.0 and 8.0

1.6.0_14

4.5.2.0
4.5.1.0
4.5.0.0

4.7(1)

2.6.0.0/ 2.6.0.0

4.7.1.504

2.6.0.0/ 2.6.0.0

Firefox 3.0.3

1.6.0_11

Internet Explorer 7.0 and 8.0

1.6.0_14

4.5.2.0
4.5.1.0
4.5.0.0

4.7(0)

2.3.0.0/ 2.2.2.0

4.7.0

2.3.0.0/ 2.2.2.0

Firefox 3.0.3

1.6.0_11

Internet Explorer 7.0 and 8.0

1.6.0_14

4.5.2.0
4.5.1.0
4.5.0.0

4.6(1)

2.3.0.0/ 2.2.2.0

4.6.0

2.3.0.0/ 2.2.2.0

Firefox 3.0.3

1.6.0_11

Internet Explorer 7.0 and 8.0

1.6.0_14

Windows Vista 7 x64 SP1, SP2

4.5.2.0
4.5.1.0
4.5.0.0

4.7(5)

2.9.0.0 / 3.3.0.0

4.7.5.5

2.9.0.0 / 3.3.0.0

Firefox 3.0.3

1.6.0_14

Internet Explorer 7.0, 8.0, and 9.0

4.5.2.0
4.5.1.0
4.5.0.0

4.7(3)

2.7.0.0/ 2.7.0.0

4.7.3.1

2.7.0.0/ 2.7.0.0

Firefox 3.0.3

1.6.0_14

Internet Explorer 7.0 and 8.0

4.5.2.0
4.5.1.0
4.5.0.0

4.7(2)

2.7.0.0/ 2.6.0.0

4.7.2.5

2.7.0.0/ 2.6.0.0

Firefox 3.0.3

1.6.0_14

Internet Explorer 7.0 and 8.0

4.5.2.0
4.5.1.0
4.5.0.0

4.7(1)

2.6.0.0/ 2.6.0.0

4.7.1.504

2.6.0.0/ 2.6.0.0

Firefox 3.0.3

1.6.0_14

Internet Explorer 7.0 and 8.0

4.5.2.0
4.5.1.0
4.5.0.0

4.7(0)

2.3.0.0/ 2.2.2.0

4.7.0

2.3.0.0/ 2.2.2.0

Firefox 3.0.3

1.6.0_14

Internet Explorer 7.0 and 8.0

4.5.2.0
4.5.1.0
4.5.0.0

4.6(1)

2.3.0.0/ 2.2.2.0

4.6.0

2.3.0.0/ 2.2.2.0

Firefox 3.0.3

1.6.0_14

Internet Explorer 7.0 and 8.0

204.The Clean Access Agent only fully supports authentication/posture assessment/remediation on 32-bit operating systems. Any client OS not listed is not supported, even if the Agent can be installed on the client (e.g. Embedded XP is not supported).

205.Web login is not supported on 64-bit versions of Internet Explorer.

206.ActiveX is supported only on the 32-bit versions of Internet Explorer .

207.Java version 1.5 is the minimum version required for Java Applet support.

208.The temporal Cisco NAC Web Agent can be launched from the Web Login Facilitator using ActiveX from the Internet Explorer versions or via Java applet from the web browsers listed as supported for Windows systems.

209.Agent (4.1.3.0 or later) login to Windows 2000 system with Local DB authentication to CAM and requirements configured requires a system restart. See the Release Notes for Cisco NAC Appliance, Version 4.5 for details.

210.Includes all Vista operating systems (Business, Home, Ultimate, Enterprise), both Service Pack1 and Service Pack 2.

Cisco NAC Appliance Agent/AD Server Compatibility for AD SSO

Cisco NAC Appliance supports Windows Single Sign-On (SSO) on Windows 8/7/Vista/XP/2000 client machines and Active Directory on Windows 2000/2003/2008/2012 Servers, as shown in Table 26 .


Note Cisco NAC Web Agent does not support SSO functions.


 

Table 26 Cisco NAC Appliance Support for Windows Active Directory SSO

CAM/CAS Version
Active Directory (AD) Servers 211
ktpass.exe Version Required
Client Machines 212
FIPS 140-2 Compliant

4.9

Windows 2008 Server Enterprise R2 SP1 (64-bit )
Windows 2008 Server Enterprise SP1 (32-bit) 213 , 214

6.1.7600.16385
6.0.6002.18005
6.0.6001.18000

Windows 7
Windows Vista

4.8
4.7(0)

Windows 2008 Server Enterprise SP1 (32-bit) 3 , 4

6.0.6002.18005
6.0.6001.18000

Windows 7
Windows Vista

Non-FIPS

4.9(3)
4.9(2)

Windows 2012 Server (32-bit and 64-bit) 215

6.2.9200.16384

  • Windows 8
  • Windows 7
  • Windows Vista
  • Windows XP

Windows 2008 Datacenter SP2 (64-bit)

6.0.6002.18005 (64-bit)

  • Windows 7
  • Windows Vista
  • Windows XP

Windows 2008 Datacenter SP2 (32-bit)

6.0.6002.18005 (32-bit)

  • Windows XP

Windows 2008 Server Standard SP2 (32-bit and 64-bit)

6.0.6002.18005 (32-bit)
6.0.6001.18000 (64-bit)

  • Windows 7 Professional216
  • Windows 7 Ultimate 9
  • Windows 7 Enterprise 9
  • Windows Vista217
  • Windows XP

Windows 2008 Server Standard R2 (64-bit)

6.1.7600.16385

Windows 2008 Server Enterprise R2

6.1.7600.16385

Windows 2008 Server Enterprise SP2
(32-bit and 64-bit)

6.0.6002.18005

Windows 2008 Server Enterprise SP1 (32-bit) 3 , 4

6.0.6001.18000

  • Windows 2003 Server Enterprise SP1
  • Windows 2003 Server Enterprise SP2
  • Windows 2003 Server Enterprise SP2 R2
  • Windows 2003 Server Standard SP2 R2

5.2.3790.1830

  • Windows 2003 Server Enterprise SP1
  • Windows 2003 Server Enterprise SP2
  • Windows 2003 Server Enterprise SP2 R2
  • Windows 2003 Server Standard SP1218
  • Windows 2003 Server Standard SP2 R2

5.2.3790.0

4.9(1)

Windows 2008 Datacenter SP2 (64-bit)

6.0.6002.18005 (64-bit)

  • Windows 7
  • Windows Vista
  • Windows XP

Windows 2008 Datacenter SP2 (32-bit)

6.0.6002.18005 (32-bit)

  • Windows XP

Windows 2008 Server Standard SP2 (32-bit and 64-bit)

6.0.6002.18005 (32-bit)
6.0.6001.18000 (64-bit)

  • Windows 7 Professional219
  • Windows 7 Ultimate 9
  • Windows 7 Enterprise 9
  • Windows Vista220
  • Windows XP

Windows 2008 Server Standard R2 (64-bit)

6.1.7600.16385

Windows 2008 Server Enterprise R2

6.1.7600.16385

Windows 2008 Server Enterprise SP2
(32-bit and 64-bit)

6.0.6002.18005

Windows 2008 Server Enterprise SP1 (32-bit) 3 , 4

6.0.6001.18000

  • Windows 2003 Server Enterprise SP1
  • Windows 2003 Server Enterprise SP2
  • Windows 2003 Server Enterprise SP2 R2
  • Windows 2003 Server Standard SP2 R2

5.2.3790.1830

  • Windows 2003 Server Enterprise SP1
  • Windows 2003 Server Enterprise SP2
  • Windows 2003 Server Enterprise SP2 R2
  • Windows 2003 Server Standard SP1221
  • Windows 2003 Server Standard SP2 R2

5.2.3790.0

4.9
4.8(3)
4.8(2)
4.8(1)
4.8

Windows 2008 Datacenter SP2 (32-bit)

6.0.6002.18005 (32-bit)

  • Windows XP

Windows 2008 Server Standard SP2 (32-bit and 64-bit)

6.0.6002.18005 (32-bit)
6.0.6001.18000 (64-bit)

  • Windows 7 Professional222
  • Windows 7 Ultimate 9
  • Windows 7 Enterprise 9
  • Windows Vista223
  • Windows XP

Windows 2008 Server Standard R2 (64-bit)

6.1.7600.16385

Windows 2008 Server Enterprise R2

6.1.7600.16385

Windows 2008 Server Enterprise SP2
(32-bit and 64-bit)

6.0.6002.18005

Windows 2008 Server Enterprise SP1 (32-bit) 3 , 4

6.0.6001.18000

  • Windows 2003 Server Enterprise SP1
  • Windows 2003 Server Enterprise SP2
  • Windows 2003 Server Enterprise SP2 R2
  • Windows 2003 Server Standard SP2 R2

5.2.3790.1830

  • Windows 2003 Server Enterprise SP1
  • Windows 2003 Server Enterprise SP2
  • Windows 2003 Server Enterprise SP2 R2
  • Windows 2003 Server Standard SP1224
  • Windows 2003 Server Standard SP2 R2

5.2.3790.0

4.7(5)

Windows 2008 Server Enterprise R2

6.1.7600.16385

  • Windows 7 Professional 9
  • Windows 7 Ultimate 9
  • Windows 7 Enterprise 9
  • Windows Vista 10
  • Windows XP
  • Windows 2000 SP4

Windows 2008 Server Enterprise SP2
(32-bit and 64-bit)

6.0.6002.18005

Windows 2008 Server Enterprise SP1 (32-bit) 3 , 4

6.0.6001.18000

Windows 2008 Server Standard R2 (64-bit)

6.1.7600.16385

  • Windows 2003 Server Enterprise SP1
  • Windows 2003 Server Enterprise SP2
  • Windows 2003 Server Enterprise SP2 R2
  • Windows 2003 Server Standard SP2 R2

5.2.3790.1830

  • Windows 2003 Server Enterprise SP1
  • Windows 2003 Server Enterprise SP2
  • Windows 2003 Server Enterprise SP2 R2
  • Windows 2003 Server Standard SP1 11
  • Windows 2003 Server Standard SP2 R2

5.2.3790.0

4.7(3)
4.7(2)

Windows 2008 Server Enterprise R2

6.1.7600.16385

  • Windows 7 Professional 9
  • Windows 7 Ultimate 9
  • Windows 7 Enterprise 9
  • Windows Vista 10
  • Windows XP
  • Windows 2000 SP4

Windows 2008 Server Enterprise SP2
(32-bit and 64-bit)

6.0.6002.18005

Windows 2008 Server Enterprise SP1 (32-bit) 3 , 4

6.0.6001.18000

  • Windows 2003 Server Enterprise SP1
  • Windows 2003 Server Enterprise SP2
  • Windows 2003 Server Enterprise SP2 R2
  • Windows 2003 Server Standard SP2 R2

5.2.3790.1830

  • Windows 2003 Server Enterprise SP1
  • Windows 2003 Server Enterprise SP2
  • Windows 2003 Server Enterprise SP2 R2
  • Windows 2003 Server Standard SP1 11
  • Windows 2003 Server Standard SP2 R2

5.2.3790.0

4.7(1)

Windows 2008 Server Enterprise SP2
(32-bit and 64-bit)

6.0.6002.18005

  • Windows 7 Professional 9
  • Windows 7 Ultimate 9
  • Windows 7 Enterprise 9
  • Windows Vista 10
  • Windows XP
  • Windows 2000 SP4

Windows 2008 Server Enterprise SP1 (32-bit) 3 , 4

6.0.6001.18000

  • Windows 2003 Server Enterprise SP1
  • Windows 2003 Server Enterprise SP2
  • Windows 2003 Server Enterprise SP2 R2
  • Windows 2003 Server Standard SP2 R2

5.2.3790.1830

  • Windows 2003 Server Enterprise SP1
  • Windows 2003 Server Enterprise SP2
  • Windows 2003 Server Enterprise SP2 R2
  • Windows 2003 Server Standard SP1 11
  • Windows 2003 Server Standard SP2 R2

5.2.3790.0

4.7(0)
4.6(1)
4.5(1)
4.1(8)

Windows 2008 Server Enterprise SP1 (32-bit) 3 , 4

6.0.6001.18000

  • Windows Vista
  • Windows XP Professional SP2, SP3
  • Windows 2000 SP4
  • Windows 7 Ultimate SP0
  • Windows XP Pro SP3
  • Windows Vista Business SP2

4.7(0)
4.6(1)
4.5(x)
4.1(8)
4.1(6)
4.1(3)+

  • Windows 2000 Server SP4
  • Windows 2003 Server Enterprise SP1
  • Windows 2003 Server Enterprise SP2
  • Windows 2003 Server Enterprise SP2 R2
  • Windows 2003 Server Standard SP1 11
  • Windows 2003 Server Standard SP2 R2

5.2.3790.0

211.64-bit versions of Windows 2003 Enterprise are not supported.

212.AD SSO requires the Cisco NAC Agent to be installed on client systems (for example, you cannot use a Linux Kerberos client for AD SSO with Cisco NAC Appliance.)

213.Single Domain AD SSO is supported on Windows 2008 Enterprise SP1 (32-bit).

214.To support AD SSO on the Windows 2008 Server SP1, you must:
- Apply Microsoft Windows Hotfix KB951191 (http://support.microsoft.com/kb/951191)
- Use the native Windows 2008 KTPass tool
- (Optional) Issue the KTPass command using a slash (/) instead of a dash (-), as instructed in the Microsoft TechNet support page (http://technet.microsoft.com/en-us/library/cc753771.aspx) The following illustrates an example command:
C:\Program Files\Support Tools> ktpass.exe /princ sanac/TestAD01.testdom.com@TESTDOM.COM /mapuser sanac /pass 123456sS /out c:\casuser.keytab /ptype KRB5_NT_PRINCIPAL +DesOnly

For additional information, refer to the “Configuring Active Directory Single Sign-On (AD SSO)” chapter of the corresponding Cisco NAC Appliance - Clean Access Server Configuration Guide. See also caveat CSCsy45780 for further details.

215.Run KTPass to allow multiple algorithms for Windows 2012 Server at 2003 Server functional level. Refer to “Configuring Active Directory Single Sign-On (AD SSO)” chapter of the corresponding Cisco NAC Appliance - Clean Access Server Configuration Guide for more information.

216.If the AD system is based on an upgrade from Windows Server 2003, you must raise the domain functionality to Windows Server 2008 level for Cisco NAC appliance to perform SSO on Windows 7 clients. Without this you will not be able to automatically login to the Cisco NAC Appliance network.

217.Users logging into Cisco NAC Appliance via AD SSO must be running Windows Vista or Windows 7 and have one of the supported Cisco NAC Agent versions (4.7.1.15 or 4.8.0.36) installed on their client machine in order to remain FIPS-compliant. Windows XP clients performing AD SSO do not conform to FIPS 140-2 compliance requirements.

218.Windows 2003 Standard without SP1 is not supported.

219.If the AD system is based on an upgrade from Windows Server 2003, you must raise the domain functionality to Windows Server 2008 level for Cisco NAC appliance to perform SSO on Windows 7 clients. Without this you will not be able to automatically login to the Cisco NAC Appliance network.

220.Users logging into Cisco NAC Appliance via AD SSO must be running Windows Vista or Windows 7 and have one of the supported Cisco NAC Agent versions (4.7.1.15 or 4.8.0.36 or 4.9.0.47) installed on their client machine in order to remain FIPS-compliant. Windows XP clients performing AD SSO do not conform to FIPS 140-2 compliance requirements.

221.Windows 2003 Standard without SP1 is not supported.

222.If the AD system is based on an upgrade from Windows Server 2003, you must raise the domain functionality to Windows Server 2008 level for Cisco NAC appliance to perform SSO on Windows 7 clients. Without this you will not be able to automatically login to the Cisco NAC Appliance network.

223.Users logging into Cisco NAC Appliance via AD SSO must be running Windows Vista or Windows 7 and have one of the supported Cisco NAC Agent versions (4.7.1.15 or 4.8.0.36) installed on their client machine in order to remain FIPS-compliant. Windows XP clients performing AD SSO do not conform to FIPS 140-2 compliance requirements.

224.Windows 2003 Standard without SP1 is not supported.

Cisco NAC Agent Localized Language Support

Cisco NAC Agent version 4.6.2.113 and later provides native localization support of user-facing dialog text and messages. The Agent determines the correct language template based on the local computer Locale (under Control Panel > Regional and Language Options), unless you explicitly disable this function by setting the “Locale” parameter in the Agent configuration XML file. The Agent also provides MultiByte Character Support (MBCS) for posture assessment and remediation on “double-byte” language operating systems. The following languages are supported:.”

 

Catalan

English

Italian

Russian

Chinese (Simplified)

Finnish

Japanese

Serbian (Cyrillic)

Chinese (Traditional)

French

Korean

Serbian (Latin)

Czech

French Canadian

Norwegian

Spanish

Danish

German

Polish 225

Swedish

Dutch

Hungarian

Portuguese

Turkish

225.Polish language is supported starting from Cisco NAC Appliance, Release 4.9(1).


Note If you use the latest version of the Cisco NAC Agent, but leave your CAM/CAS at release 4.5(1) or earlier, Agent connect-time information (e.g. remediation requirement names and descriptions) is English-only—users lose the advantage of the native operating system localization support available to Cisco NAC Agent users who are logging in to a 4.6(1) and later CAM/CAS network.


Clean Access Agent Localized Language Template Support

The Clean Access Agent determines the correct language template based on the local computer Locale (under Control Panel > Regional and Language Options). Agent language template support only controls what the viewer sees after the Agent is installed; it does not include support for different client operating systems for the Agent Installer or for AV/AS products.

Version 4.5.x.x of the Clean Access Agent supports the following localized language templates:

 

Catalan

Finnish

International English

Serbian

Czech

French

Italian

Spanish

Danish

French (Canada)

Norwegian

Swedish

Dutch

German

Portuguese

Turkish

English

Hungarian

Russian


Note For the Russian localized template, the Agent must run on Russian Windows to be able display all characters correctly.


Supported OS Locales

All languages supported for language templates are also supported for OS Locales. Japanese is also supported as an OS Locale. With OS Locale support, the Clean Access Agent installs/authenticates on the Windows language version (e.g. German Windows or Japanese Windows) but displays all information and instructions in English.


Note For details on the Clean Access Agent for Release 4.1(x) and earlier, refer to Supported Hardware and System Requirements for Cisco NAC Appliance (Cisco Clean Access).