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Cisco Prime Infrastructure 2.1 Release Notes

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Table of Contents

Cisco Prime Infrastructure 2.1 Release Notes

Introduction

System Requirements

Installation Guidelines

Upgrading Cisco Prime Infrastructure

Submitting Feedback

Prime Infrastructure Licenses

Supported Devices

Supported Wireless LAN Controller Hardware Models

New Features and Enhancements

New Mobility Support for Cisco 2500, 3650, 3850, 5508, and WiSM2 Platforms

Support for Cisco Catalyst 3650

Support for New Access Points

Changes to Antenna Band Mode

Zone-Based Firewall

Application Visibility: Preview Option

Application Visibility: Defining AVC Policy per Interface

Application Visibility: Adding Visual Indication for Activated Interface

MSE Admin User Interface

Important Notes

Open Caveats

Resolved Caveats

Related Documentation

Obtaining Documentation and Submitting a Service Request

Introduction

The Cisco Prime Infrastructure is a network management tool that supports lifecycle management of your entire network infrastructure from one graphical interface. Prime Infrastructure provides network administrators with a single solution for provisioning, monitoring, optimizing, and troubleshooting both wired and wireless devices. Robust graphical interfaces make device deployments and operations simple and cost-effective.

Prime Infrastructure provides two different graphical user interfaces (from which you can switch back and forth by clicking the downward arrow next to your login name):

System Requirements

For more information on server and web client requirements, see the System Requirements section of the Cisco Prime Infrastructure 2.1 Quick Start Guide

Installation Guidelines

For detailed information about installing this release of Prime Infrastructure, see the Installing Cisco Prime Infrastructure section of the Cisco Prime Infrastructure 2.1 Quick Start Guide

Upgrading Cisco Prime Infrastructure

For detailed information about upgrading from previous releases of Prime Infrastructure, including the list of versions from which you can upgrade, see the Upgrading Cisco Prime Infrastructure section of the Cisco Prime Infrastructure 2.1 Quick Start Guide .

Submitting Feedback

Your feedback will help us improve the quality of our product. To send your feedback, follow these steps:


Step 1 If you have configured your mail server, go to Step 8.

Step 2 Choose Administration > System Settings > Mail Server Configuration .

Step 3 In the Mail Server Configuration page, enter the mail server details.

Step 4 Click Save to save the configuration settings.

Step 5 Choose Help > Help Us Improve Cisco Products .

Step 6 In the Help Us Improve Cisco Products page, select the Yes, collect data periodically option.

Step 7 Click OK .

Step 8 Choose Help > Submit Feedback (in the Classic view) or click the question mark icon at the top right and then click Submit Feedback (in the Lifecycle view). You must configure the email server and then enable data collection to configure the feedback tool.


 

Prime Infrastructure Licenses

For detailed information on Prime Infrastructure licensing, see the Cisco Prime Infrastructure 2.1 Ordering and Licensing Guide .

Supported Devices

To see the list of devices supported in this release of Prime Infrastructure:


Step 1 Log in to Prime Infrastructure.

Step 2 Switch to the Lifecycle view (if applicable).

Step 3 Click the question mark icon (Help) at the top right.

Step 4 Click Devices Level Support .


 

You can also view the Cisco Prime Infrastructure 2.1 Supported Devices list at the following URL:

http://www.cisco.com/c/en/us/support/cloud-systems-management/prime-infrastructure/products-device-support-tables-list.html

Supported Wireless LAN Controller Hardware Models

Table 1 lists the wireless devices and their software versions that are supported by Prime Infrastructure 2.1.

 

Table 1 Supported Wireless LAN Controller Hardware Models and Software Versions

Wireless LAN Controller Hardware Models
Wireless LAN Controller Software Versions

Cisco 2100 Series

7.0.x

Cisco 2500 Series

7.0 through 7.6.x

Cisco 4400 Series

7.0.x

Cisco 5500 Series

7.0 through 7.6.x

Cisco Flex 7500 Series

7.0 through 7.6.x

Cisco 8500 Series

7.3 through 7.6.x

Cisco Virtual Controller

7.3 through 7.6.x

Cisco WiSM

7.0.x

Cisco WiSM2

7.0 through 7.6.x

Cisco Wireless Controller on Service Ready Engine (WLCM2 on SRE)

7.2.110.0

Cisco Catalyst 3650 Switch

03.03.00 SE / 03.03.01 SE / 03.03.02 SE

Cisco Catalyst 3850 Switch

03.02.02 SE / 03.02.03 SE / 03.03.00 SE / 03.03.01 SE / 03.03.02 SE

Cisco Catalyst 36xx stack-able Ethernet Switch

03.03.00 SE / 03.03.01 SE / 03.03.02 SE

Cisco Catalyst 38xx stack-able Ethernet Switch

03.03.00 SE / 03.03.01 SE / 03.03.02 SE

Cisco 5700 Series Wireless Controller

03.02.02 SE / 03.02.03 SE / 03.03.00 SE / 03.03.01 SE / 03.03.02 SE

Cisco Catalyst 57xx stack-able Ethernet Switch

03.03.00 SE / 03.03.01 SE / 03.03.02 SE

For detailed information on the software compatibility for the Cisco wireless devices, see the following URL:

http://www.cisco.com/en/US/docs/wireless/controller/5500/tech_notes/Wireless_Software_Compatibility_Matrix.html

To view the Prime Infrastructure supported devices for switches, wireless LAN controllers, access point images, Identity Services Engine (ISE), and mobility services engines (MSE), see the Cisco Prime Infrastructure 2.1 Supported Devices list at the following URL:

http://www.cisco.com/c/en/us/support/cloud-systems-management/prime-infrastructure/products-device-support-tables-list.html

New Features and Enhancements

This section provides a brief description of what is new in this release. For more information about the features and benefits, as well as hardware and software specifications, see the Cisco Prime Infrastructure 2.1 Data Sheet at:
http://www.cisco.com/en/US/products/ps12239/products_data_sheets_list.html

New Mobility Support for Cisco 2500, 3650, 3850, 5508, and WiSM2 Platforms

  • Hierarchical Mobility is referred to as New Mobility in the wireless LAN controller configuration. Prime Infrastructure 2.1 supports the new mobility functionality for Cisco 2500, Cisco 5508, and WiSM2 platforms that run Cisco WLC 7.6.
  • Mobility work center discovers 5508 and WISM 2 upgraded to 7.6 image and provide necessary operations related to building hierarchical mobility architecture involving device types such as 2500, 5508 and WISM 2.
  • Mobility work center discovers 3650 and 3850 as Mobility Agents.
  • When deploying the hierarchical mobility architecture, the wireless features such as WLAN, VLAN, security, guest anchor can be configured on Cisco 5508 and WiSM2 using the LifeCycle view.
  • Deploying the flat mobility architecture on Cisco 5508 and WiSM2 would be supported only in classic view and entire wireless configuration would be left as it is in classic and LifeCycle view.

For more information about the new mobility functionality on Cisco WLC, see the Hierarchical Mobility (New Mobility) the Cisco Wireless LAN Controllers and Lightweight Access Points for Release 7.3.112.0 Release Notes at:

http://www.cisco.com/c/en/us/td/docs/wireless/controller/release/notes/crn7_3_112_0.html#wp105455 7

Support for Cisco Catalyst 3650

Prime Infrastructure 2.1 enables you to manage Cisco Catalyst 3650. For more information about Cisco Catalyst 3650, see
http://www.cisco.com/c/en/us/products/collateral/switches/catalyst-3650-series-switches/data_sheet_c78-729449.html

Support for New Access Points

Prime Infrastructure 2.1 enables you to manage Cisco WLC Releases 7.5.102.0 and 7.6.100.0 with the features of Cisco WLC 7.4.121.0 and earlier releases. Prime Infrastructure 2.1 does not support any features that are introduced in Cisco WLC Releases 7.5.102.0 and 7.6.100.0 except the new access point platforms and the new mobility feature. Prime Infrastructure 2.1 supports the following access points.


Note Cisco Aironet 3700p Series Access Points, which are dual-band Cisco WLC-based 802.11a/g/n/ac APs for high-density environments, with narrow beam width and high-gain antennas, are supported. Heat map is generated for all the supported antennas of 3700P access point.


  • 3700I/E
  • 3700P
  • Cisco AP3600 with 802.11ac
  • 702 I
  • Cisco Aironet 1530 Series Outdoor Access Points are supported. For more information, see
    http://www.cisco.com/en/US/products/ps12831/index.html .
  • 1530I/E
  • 3600P
  • Cisco Aironet 3600 Series Access Points are supported with 802.11ac module.

Changes to Antenna Band Mode

The 1530E AP model (with external antennas) operates the 5.0 GHz band in one of two antenna band modes. In the single band mode, the 5.0 radio uses antenna ports 3 and 4, each with a single band antenna, while the 2.4 radio uses antenna ports 1 and 2, each also with its own single band antenna. In the dual band mode, only two dual band antennas are used, connected to ports 1 and 2. In this case, both radios share these antennas. This can be configured from AP config page and by using AP templates.

Zone-Based Firewall

In Cisco Prime Infrastructure Release 2.1, you can specify the Transmission Control Protocol (TCP) / User Datagram Protocol (UDP) port range in the firewall rule service. When you add a new rule or edit an existing rule under the Service column, click object selector to assign the TCP / UDP, and click OK . You can define the port numbers in the text box that appears near the protocol icon. Also, you can define the port range in the format of <start-port-number>-<end-port-number>, and this range can be configured for that specific protocol (TCP or UDP).

Application Visibility: Preview Option

In Cisco Prime Infrastructure Release 2.1, you can preview the Application Visibility CLIs before deploying the CLIs. From the DWC > Configuration > Application Visibility > AVC Interfaces , click Enable Preview from the toolbar. You can toggle between enable or disable to preview the CLIs.

After the Preview is enabled, you can select the interfaces, and click Enable pre-defined ARC Policy or Disable pre-defined AVC Policy . A pop-up window appears which contains all the commands that are to be deployed to the device. The CLI preview window contains all the commands that are necessary for configuring the specific device to the pre-defined configuration and only the difference between the intended configuration and the current configuration on the device is sent.

For example, if the device was previously deployed with the same set of configuration and no other CLI is necessary to configure the device then the preview window does not display any CLI commands. After reviewing the configuration, you may continue and deploy the configuration on the device. If the preview option is disabled, the configuration will be immediately deployed to the device without displaying the CLI commands in the preview window.

Application Visibility: Defining AVC Policy per Interface

In Cisco Prime Infrastructure Release 2.1, the application visibility feature displays the user define AVC policy per interface in application visibility interfaces. In the DWC > Configuration > Application Visibility > AVC Interfaces , the column Template Name” has been renamed to “AVC Policy.” There are several options that can be displayed:

  • If the application visibility control is configured on the interface using the Application Visibility Template, the Template <template-name> will be shown.
  • If the application visibility control is configured for that interface using the “one-click” option, by clicking the Enable AVC Policy on the toolbar, the Default value will be shown.
  • If the application visibility control is configured out-of-band, manually by the user via CLI, the Custom value will be shown.

Application Visibility: Adding Visual Indication for Activated Interface

In Cisco Prime Infrastructure Release 2.1, you can add an explicit visual indication for the interface that this activated with the application visibility control. The application visibility control status column displays the status of application visibility control for the specific interface. This is enabled with a V icon if the interface is configured with the application visibility control configuration. The column is left empty if the interface is not configured with the application visibility control configuration.

MSE Admin User Interface

In Cisco Prime Infrastructure release 2.1, you can launch the new MSE Admin UI and configure the MSE services by clicking the MSE name link from Services > Mobility Services Engines page. To view the legacy MSE UI, you should unselect the Use MSE Admin View check box in Administration > User Preferences page. By default, this check box is selected.

The MSE Admin UI allows you to:

  • View and manage MSE services
  • Configure MSE settings
  • View MSE maps
  • Get quick information via live tiles

If you have added MSE to Prime Infrastructure using a private VLAN IP address, you will not be able to access MSE Admin UI. However, you can view and configure MSE using the legacy MSE UI.

Important Notes

This section contains important notes about Cisco Prime Infrastructure.

  • If you have a large, dynamic network with a high range of roaming, some of the Prime Infrastructure monitoring and configuring screens might show different data for the same devices. For some monitoring screens, Prime Infrastructure displays data it retrieves directly from the devices. For configuration screens, Prime Infrastructure polls the devices, and because polling takes longer because of the network load, the configuration data might not refresh quickly. This limitation occurs primarily on client management screens because of client roaming in wireless networks and the increasing size and client density in such networks. Currently there is no workaround, but in subsequent releases of Wireless Controller software and Prime Infrastructure, enhancements are planned to improve data collection.
  • The CCX Client Statistics report does not contain client information from the Cisco 5760 Wireless Controller and Cisco Catalyst 3850 Series Switches.
  • Client Statistics—The client statistics data displayed in the CLI output and Prime Infrastructure UI (in the Clients and Users page) are different. This is because the CLI output displays the upstream (data sent to client) and downstream (data received from client) packet/byte count from the AP’s point of view, whereas, the Prime Infrastructure UI displays the upstream (data sent to AP and network) and downstream (data received from AP and network) packet/byte count from client's point of view.
  • Support for Cisco 3850 and 5760 devices are available in the Lifecycle view only.
  • When an 802.11ac module is installed on an Cisco 3600 AP (which is already present in Prime Infrastructure), it performs a Refresh Config operation from the Controller once the AP comes up. Similarly, when an 802.11ac module is removed from AP 3600 (which is already present in Prime Infrastructure), it performs a Refresh Config from Controller operation once the AP comes up. This behavior is applicable for the WSSI module on Cisco 3600 and 3700 access points.
  • The administrator should perform a “Refresh Config from Controller” or “Sync” operation for each of the network devices in Prime Infrastructure after the devices are upgraded (or the version is changed). Similarly, the administrator should perform a “Refresh Config from Controller” or “Sync” operation for each network device in Prime Infrastructure after the Prime Infrastructure server is upgraded from one release to another. These operations should be performed so that Prime Infrastructure can discover all the new features.
  • When you add Cisco 3850 and 5760 devices to configuration archive, ensure that TFTP is aware of the VRF default configuration. To do this configuration, use the following command:
ip tftp source-interface g0/0
 
  • You cannot apply wIPS profile to WLC 7.5 and earlier release using Prime Infrastructure 1.4.x or Prime Infrastructure 2.x with MSE 7.6 release.
  • SWIM Image Management—On unified WLC devices, the following features are not supported:

The ability to recommend a compatible image for the devices that are managed from Prime Infrastructure. This is not supported on Unified WLCs because the flash requirement is not available.

The ability to analyze the software images to determine the hardware upgrades required before you can perform the software upgrade. This is not supported on unified WLCs because there is no minimum requirement for RAM or ROM. The newly upgraded image replaces the existing image after an upgrade.

  • NetFlow data from Cisco Adaptive Security Appliance (ASA) is not supported in this release of Prime Infrastructure.
  • If your browser prompts you to save your password, make sure click no and do not allow the browser to save any passwords. If necessary, disable the password save option in your browser.

 

Open Caveats

Table 2 lists the Open Caveats in Cisco Prime Infrastructure Release 2.1.

Click the identifier to view the impact and workaround for the caveat. This information is displayed in the Bug Search Tool. You can track the status of the open caveats using the Bug Search Tool .

 

Table 2 Open Caveats

Identifier
Description

CSCue78806

After importing dot11a-rrm-DCA or dot11b-rrm-DCA template, the template details do not show up.

CSCuf24622

Image recommendation is not supported for ISR 4452 devices.

CSCug24469

Automatic refresh of dynamic group membership does not work on UDF attribute rules.

CSCug25057

After you launch the Cisco Prime Infrastructure User Guide Online help and switch to another book, you are unable to switch to the Cisco Prime Infrastructure User Guide Online help.

CSCug82408

Image import and image distribution operations are not supported for Cisco Nexus 7K devices.

CSCug87069

When Nexus devices are running with dual images, the Image Import job imports only one of the images and shows the job status as successful.

CSCug87083

Image Management operations (image import and recommendation) do not work for CRS and GSR (12000 series) devices running Cisco IOS-XR software.

CSCuh00434

Image distribution fails for Cisco Nexus 5k device.

CSCuh23514

Cisco Prime Infrastructure 2.0 EoX report does not list some of the EoL devices.

CSCuh51446

When you try to save the Override Global Username Password option for AP, you see an SNMP error.

CSCuh54842

Image filtering feature does not work for few devices running Cisco IOS XE or Cisco NX operating system.

CSCuh59795

For the 4 port SHDSL card devices, 0 is displayed in the port count in the Device Work Center.

CSCuh62796

Software Image import and distribution is not supported for patch images (.rpm files) on NAM devices.

CSCuh68205

The guest client count information does not take the virtual domain configuration into account and the same information appears on all virtual domains irrespective of whether the concerned devices are a part of the virtual domain or not.

CSCuh69074

After a restore of a backup from a previous release, if the previous release had custom reports, some of the reports may have issues.

CSCuh72491

1. Log in to PI 2.0 server as root user.

2. Create a few child virtual domains under ROOT-DOMAIN.

3. Navigate to the child domains as the root user.

4. No child domain are listed in the drop down menu from the Virtual Domain drop-down.

CSCuh79873

Prime Infrastructure's Hourly Aggregation task takes a great deal of disk I/O capacity.

CSCuh83607

In the servers with high load, the Events and Syslogs tables take very long time to load.

CSCuh97713

Image import operations for Cisco Catalyst 4500 devices running Cisco IOS-XE software fails.

CSCui15261

The Client Count graphs in Prime Infrastructure are missing results from some WLCs.

CSCui18117

In some cases, only partial inventory information is collected for Cisco ISR 3945 devices.

CSCui18842

The UDI information is not shown for A’s joined to Cisco 5700 Series Wireless Controller and Cisco Catalyst 3850 Series Switches.

CSCui23932

When a URL has special characters, especially a comma (,) the Top N URL dashlet shows an empty URL label for the bars of the chart.

CSCui25541

Bulk deletion of APs (for example, 500 at a time) from the Lifecycle view is not very user friendly.

CSCui46336

ACLs are getting re-ordered while creating the ACL template with Prime Infrastructure 1.3 and 2.0.

CSCui73654

Evaluation license should be deleted automatically when permanent license is added. But in the backup/restore scenario, the permanent and evaluation licenses exist at same time and may be displayed in the UI. In this case there is no functional impact, except the user sees both licenses on the page.

CSCui86942

Sometimes the system may show a lag in the running jobs based on the frequency of a job and the load on the system.

CSCui91262

Show All templates option is not working in Configuration Groups.

CSCui95238

In the Clients and Users UI, some of the client attributes show up as “Data Not Available” instead of “Not Applicable.”

CSCui95966

A user logging in with non root domain access will observer the following symptoms:

  • The resource profile is not listed for selected OVAs for installing WAAS instance on ISR G3.
  • The installed instances of WAAS are not displayed in the Prime Infrastructure UI.
  • The Job Dashboard does not show container management job details.

CSCuj97104

Even if you enable Persistent Device Propagation status while creating a template, when you deploy the template to a controller and check the Persistent Device Propagation status using CLI, it shows as disabled.

CSCuj97351

When you apply 802.11 a or b RRM Intervals template to the controller, Load Measurement Interval and Coverage Measurement Interval values are not applied and are not displayed in the controller configuration page.

CSCul34860

Prime Infrastructure does not discover 802.11ac Radio module connected to AP3600.

CSCul87396

Inventory for 7600 routers has Partial Collection status with the reason “Unable to collect all interfaces information except Ethernet interfaces.”

CSCun14607

When mobility member is deleted from the mobility domain, if there are any misconfiguration done outside Prime Infrastructure the deletion operation fails.

CSCun19363

Prime Infrastructure throws error when you perform Link test on a client.

CSCun21433

When adding ISE to Prime Infrastructure, Prime Infrastructure incorrectly indicates that the MSE server is unreachable; the error message should indicate that the user account on ISE is disabled.

CSCun21802

In the Context Aware dashboard, when you enter a user name in the Location Assisted Client Troubleshoot field and click Troubleshoot , the results might not be correct.

CSCun28657

Prime Infrastructure throws SNMP error when you disable AP admin status in Configure > AP page.

CSCun35717

Access points are not displayed in Device Work Center > Site Groups even though the APs appear on maps of these sites.

CSCun64421

When you add devices by DNS names, empty page gets displayed when device IP is clicked in clients and users page.

CSCun82620

Prime Infrastructure may spike CPU utilization to 100% during inventory collection.

CSCun89596

Prime Infrastructure OVAs might appear to be slow, even though the CPU utilization is low.

CSCun95733

Reports such as Busiest APs and AP profile status get stuck when both the protocols (802.11a/n/ac and 802.11b/g/n) are selected from Reports > Report Launch Pad > Device page.

CSCun96777

Prime Infrastructure allows you to delete QOS and AP timers templates from Life cycle view.

CSCuo09165

You can download any files placed in tftp folder over https without authentication.

Resolved Caveats

Click the identifier to view the impact and workaround for the caveat. This information is displayed in the Bug Search Tool. You can track the status of the resolved caveats using the Bug Search Tool .

 

Table 3 Resolved Caveats

Identifier
Description

CSCuh73208

Prime Infrastructure intermittently stops working while accessing or uploading floor maps.

CSCun11428

Upgrade from Prime Infrastructure 2.0 to 2.1 failed.

CSCun25991

The device password and username are displayed in the log file.

CSCun34117

The NPE in TCA processing hook that causes DB Connection Leak.

CSCun49513

An abnormal behavior in Prime Infrastructure 2.0. Unable to execute multiple tasks even though CPU and memory utilization are normal.

CSCuo05689

Server is not responding in the alpha network.

CSCul45909

The Device Work Center in the Lifecycle view has an empty device list because the lifecycle state of pre-existing devices is incorrect.

CSCun07036

A single Cisco 3850 device displays wrong device type as CiscoCatalyst38xxstack .

CSCul29122

The Clients & Users page is not loading.

CSCun06850

Inventory collection status for Cisco 3850 controller that runs with version 03.06.30.pi3 failed with managedobjects.wlan.NgwcWlanConfig error.

CSCum03560

Unable to migrate to Prime Infrastructure 2.0 because of the minimum password length of SNMPv3.

CSCun01351

Prime Infrastructure may recommend software images that are not compatible with the device.

CSCuj18800

WLC configuration backup background task stops working and fails.

CSCul22379

The primary server shows “Unreachable” even though the secondary is “reachable.”

CSCuj64398

New Mobility support for Cisco 2500 controller.

CSCum95615

After an upgrade, the device details page shows blank.

CSCuf90356

SyslogHandler flooded ncs*.log with error logs.

CSCuj22664

Device credentials can be exported in plain text, which is a potential security risk.

CSCum91992

In Nexus 9000, the CA Rollback and Overwrite not complete with partial success status.

CSCum85755

Default antenna gain for AP 702i is 13dbi in Prime Infrastructure. It should be 3 dbi for 2.4G and 5dbi for 5G, Antenna map is not accurate, which may affect MSE location accuracy.

CSCul56994

Cisco 5760 with version 03.03.00SE gets collection Failure error.

CSCul88522

System component level logging in Prime Infrastructure causes logs to overrun quickly.

CSCuh16407

ASR version not recognized by Prime Infrastructure from ASR version XE3.10

CSCuj39246

ISE causes out of memory, which stops Prime Infrastructure.

CSCuj41410

Prime Infrastructure shows RSL error #2032 in multiple pages.

CSCuj94393

When you add a Cisco 3650 device, the collection status fails with an error.

CSCum84888

Device that goes into the Collection Failure State if the “ION Routing Process” banner is added for ION images to differentiate between the ACLs present in blob and routing process.

CSCum82083

Heatmaps are not generated for Cisco 2702I APs.

CSCuj44595

The 802.11ac module functionality with IOS-XE 3.3SE is not working.

CSCum81676

LWAP template with 802.11a/n configuration cannot be applied to Cisco 2700 AP on the Cisco 5760 Wireless Controller and Cisco Catalyst 3850 Series Switches.

CSCum81604

802.11a/n/ac radio of an Antigua AP on the Cisco 5760 Wireless Controller and Cisco Catalyst 3850 Series Switches cannot be configured

CSCum81216

At times, Prime Infrastructure fails to deploy lightweight AP templates.

CSCuj45674

Prime Infrastructure stops working c in the function carsDiskUsageStats.

CSCuj46300

When running the switch port tracing, the following error occurs: “Need to fix this: Need access to the UserContainer”

CSCum70332

Prime Infrastructure's Plug and Play processor may send a CLI command which contains an incorrect location for an executable to boot from.

CSCum26099

Device type is not updated after device upgrade.

CSCum66806

WLAN template L2 security(WPA+WPA2) page has issues while loading.

CSCuj94436

Configuration Archive fails on Cisco 3650 AP.

CSCul84896

Unable to display APs or anything effectively on the floor maps; the status windows shows 'Loading APs', but never does.

CSCum24146

Internal exception when doing global audit.

CSCum60145

Prime Infrastructure fails to discover 702W AP.

CSCum59332

Under certain conditions, Prime Infrastructure inventory collection fails on a Cisco 3850 wireless LAN controller.

CSCum59261

An error occurs while configuring channel parameters for 3702P AP.

CSCuj67714

Client Count report is missing in Report Launch Pad.

CSCum59216

Wrong device type displayed Cisco Catalyst38xx.

CSCul24219

Debug log of PAL actions not configured to be skipped, passwords exposed

CSCul64857

A configuration deployment from Prime Infrastructure is in progress but the status may show as Failure, leaving the user with no way to know if the deployment is truly successful or complete.

CSCul34786

Mobility Work Center does not update MA, MC and SPG.

CSCuj88015

Configuration template deletion is not working correctly.

CSCul17249

Script execution stops working after a failover in Secondary.

CSCum54583

Restore operation failed from Prime Infrastructure 1.3.2 to 2.1.

CSCuj53453

The Lightweight AP Status background task stops working.

CSCuj99747

The webauth template fails to push the configuration to Cisco 5760 Wireless Controller, Cisco Catalyst 3850 Series Switches, and Cisco Catalyst 3650 Switch with SNMP operation to device failed.

CSCum50613

Udf Values are not updated and unable to export Udf Updated Device from Device Work Center.

CSCuj90236

Devices are stuck in the delete in progress state.

CSCuj56905

MSE unable to establish NMSP connection; missing username/attribute.

CSCuj99891

Image import from device fails without much details.

CSCuj61116

CLI template support for Cisco 3650 devices.

CSCuj74690

Prime Infrastructure installations upgraded from very early releases of NCS may not run the Hourly Aggregation background task successfully.

CSCum16230

Partial completion of inventory collection for Nexus 5548 on Prime Infrastructure 2.0. Missing VLAN, interface, and port channel information.

CSCun07323

Single Cisco 3650 device displayed wrong device type CiscoCatalyst38xxstack.

CSCun08232

CPU and memory utilization data are missing from some of Prime Infrastructure’s graphs, due to the Device Health template being applied to all devices, rather than to specific groups.

CSCua78827

Unable to delete the devices from Prime Infrastructure. This issue occurs in both Classic and Lifecycle views.

CSCun15334

The upgrade analysis report is not showing the proper image.

CSCun16895

SWIM distribution fails for Nexus 9000.

CSCun20460

IFM Inventory throws Exception when SyncDevice is invoked.

CSCul55001

The Data Cleanup background task may take a very long time in larger installations.

CSCun30997

Cisco 5760 Wireless Controller and Cisco Catalyst 3850 Series Switches show Inventory Collection failure.

CSCun31892

Large event table upgrade took very long time.

CSCun32000

When you try to configure a WLC in lifecycle view, the feature configuration page does not load.

CSCun32617

Cisco WLC could not be removed from Prime Infrastructure.

CSCuj92252

LWAP template does not work for 802.11a/n/ac radio of a Cisco 3700 AP connected to Cisco 5760 Wireless Controller or Cisco Catalyst 3850 Series Switches device.

CSCun35251

Problem with checking NMSP from Prime Infrastructure 2.1 to MSE 7.4.100.0.

CSCun35277

Discrepancy in the license count within Prime Infrastructure.

CSCun35356

The Service > MSE > Admin View page throws error on Prime Infrastructure with MSE 7.6.

CSCun35370

Audit is not working after booting Cisco 5700 Wireless Controller from Prime Infrastructure.

CSCun42740

In the Home > Overview > Client > Client Troubleshooting, enter a MAC address of an active client and troubleshoot, which throws an error.

CSCun45058

Remove APs from a particular virtual domain from virtual domain page is not persisted.

CSCun46378

Netflow records from certain devices are not processes and do not show up in the dashlets and reports.

CSCun46608

Prime Infrastructure’s Data Cleanup background task may fail, leaving Oracle messages in the logs regarding inability to extend tables and tablespaces.

CSCud08265

The Prime Infrastructure background task stops waiting.

CSCun60396

Processing of Netflow records stops.

CSCun64951

Wrong device type in all stacks (3850/3650/5760).

CSCun65012

Stack (3850/3650/5760) device not displayed in virtual domain users.

CSCun65943

Prime Infrastructure has the CISCO-LWAPP-AP-MIB object “floorLabel” mapped as cLApEntry 60 when it is actually cLApEntry 65. This can cause SNMP transaction failures.

CSCun70699

ISR G3 inventory collection is partial; image details not gathered

CSCun70957

Editing the 532I radio is throwing SNMP operation failed error.

CSCun72635

NAM 6.0 records are not processed correctly, there is a shift in record fields.

CSCun75802

Client still seen as associated even after deleting the controller.

CSCun76422

Addition of Cisco Catalyst 3850 Series Switches with latest image (03.06.35E) are failing due to SNMP connectivity failure.

CSCun79826

Sometimes Prime Infrastructure may crash when several users are accessing maps, leaving an .hprof file in the crash directory (that is, /opt/CSCOlumos/crash).

CSCun92196

NMS Server stops working because of an Out of Memory error.

CSCum37804

The Admin > Software Update > Check for updates page returns a ‘cannot reach cisco.com’ error.

Related Documentation

You can access additional Cisco Prime Infrastructure documentation at:

http://www.cisco.com/en/US/products/ps12239/tsd_products_support_series_home.html

Obtaining Documentation and Submitting a Service Request

For information on obtaining documentation, submitting a service request, and gathering additional information, see What’s New in Cisco Product Documentation at: http://www.cisco.com/en/US/docs/general/whatsnew/whatsnew.html .

Subscribe to What’s New in Cisco Product Documentation , which lists all new and revised Cisco technical documentation, as an RSS feed and deliver content directly to your desktop using a reader application. The RSS feeds are a free service.

This document is to be used in conjunction with the documents listed in the “Related Documentation” section.