This is a patch release for Cisco Prime Infrastructure 2.1. This release delivers a number of bug fixes. There are no new features added in this release. However, this release provides a few important enhancements to the existing features. For details, see the “New Features and Enhancements” section.
This patch release must be installed on top of your existing Prime Infrastructure 2.1 installation.
For more information on server and web client requirements, see the System Requirements section of the Cisco Prime Infrastructure 2.1 Quick Start Guide .
The following sections explain how to install the patch.
Before You Begin Installing the Patch
CautionOnce you install this patch, you cannot un-install or remove it.
Because the patch is not removable, it is important to have a way to revert your system to the original version in case hardware or software problems cause the patch installation to fail.
To ensure you can do this, take a backup of your system before downloading and installing this UBF patch.
To revert to the original Prime Infrastructure 2.1 installation, follow these steps:
1. Reinstall Prime Infrastructure 2.1 from an OVA or ISO distribution.
2. Restore the data from the backup that you made before applying the patch.
Similarly, if you are running Prime Infrastructure 2.1 in a Virtual Machine (VM) and your organization permits taking VM snapshots, use the VMware client to take a VM snapshot before applying this patch. Store the snapshot in an external storage repository, and restore from the snapshot if the patch is unsuccessful.
If you are installing the patch as part of a High Availability (HA) implementation, you will want to ensure that the network links between the two servers provide maximum bandwidth and low latency throughout the patch install. For more information, see Troubleshooting Patch Installs in HA Implementations.
Step 2 Click the Download button for the Release 2.1.1 patch file (pi211_20140630_01.ubf), and save the file locally.
Step 3 Log in to the Prime Infrastructure server using an ID with administrator privileges and choose Administration > Software Update .
Step 4 Click Upload Update File and browse to the location where you saved the patch file. Click OK to upload the file.
Step 5 When the upload is complete:
a. On the Software Upload page, confirm that the Name, Published Date and Description of the patch file are correct.
b. Select the patch file and click Install .
c. You will see a popup message indicating when the installation is complete. You should also see a listing for the patch in the “Updates” table, with a “Yes” opposite the patch under the “Installed” column, and a “Yes” under the “Pending Restart” column.
Step 6 Restart the server by first executing the ncs stop command and then the ncs start command, as explained in Running Commands.
Step 7 Verify that the patch is installed by logging into the server and choosing Administration > Software Update . You should see a listing for the patch in the “Updates” table, with a “Yes” opposite the patch under the “Installed” column, and a “No” under the “Pending Restart” column.
If you are not using the Prime Infrastructure High Availability (HA) feature, follow the steps in Installing the Patch instead of the steps below
If your current Prime Infrastructure implementation has High Availability enabled, follow the steps below to install the patch. You must start the patch install with the primary server in “Primary Active” state and the secondary server in “Secondary Syncing” state.
b. Click the Download button for the Release 2.1.1 patch file (pi211_20140630_01.ubf), and save the file locally.
Step 3 Install the patch on the secondary server:
a. Access the secondary server’s HMweb page by pointing your browser to the following URL:
https:// ServerIP :8082
where ServerIP is the IP address or host name of the secondary server.
b. You will be prompted for the authentication key entered when HA was enabled. Enter it and click Login .
c. Choose the HM web page’s Software Update link. You will be prompted for the authentication key a second time. Enter it and click Login again.
d. Click Upload Update File and browse to the location where you saved the patch file.
e. Click OK to upload the patch file.
f. When the upload is complete: On the Software Upload page, verify that the Name, Published Date and Description of the patch file are correct.
g. Select the patch file and click Install . When the installation is complete, you will see a popup message confirming this.
h. After the installation is complete on the secondary server, verify that the Software Updates page shows:
– In the “Installed” column: A “Yes” opposite the listing for this patch.
– In the “Pending Restart” column: A “Yes” for the secondary server. Do not restart the secondary server at this point.
Step 4 Install the patch on the primary server:
a. Log in to the primary server using an ID with administrator privileges and choose Administration > Software Update .
b. Click Upload Update File and browse to the location where you saved the patch file.
c. Click OK to upload the patch file.
d. When the upload is complete: On the Software Upload page, verify that the Name, Published Date and Description of the patch file are correct.
e. Select the patch file and click Install . When the installation is complete, you will see a popup message confirming this.
f. After the installation is complete on the primary server, verify that the Software Update page shows:
– In the “Installed” column: A “Yes” opposite the listing for this patch.
– In the “Pending Restart” column: A “Yes” for the primary server. Do not restart the primary server at this point.
Step 5 Stop the servers in the following sequence, using the commands explained in Running Commands:
a. On the secondary server, run the ncs stop command.
b. On the primary server, run the ncs stop command.
Step 6 Re-start and monitor the servers in the following sequence, using the commands explained in Running Commands
a. On the secondary server, run:
– The ncs start command to restart the secondary server. Wait for the processes on the secondary to restart.
– The ncs status command to verify that the secondary’s processes have re-started.
– The ncs ha status command to verify that the secondary state is “Secondary Lost Primary”.
b. Once the secondary server is in “Secondary Lost Primary” state: On the primary server, run:
– The ncs start command to restart the primary server. Wait for the processes on the primary to restart.
– The ncs status command to verify that the primary’s Health Monitor and other processes have re-started.
Once all the processes on the primary are up and running, automatic HA registration will be triggered. This normally completes after a few minutes.
Step 7 Once registration completes, verify the patch installation as follows:
a. Run the ncs ha status command on both the primary and secondary servers. You should see the primary server state change from “HA Initializing” to “Primary Active”. You should see the secondary server state change from “Secondary Lost Primary” to “Secondary Syncing”.
b. Log in to the primary server and access its Software Update page as you did earlier. The “Installed” column should show “Yes” and the “Pending Restart” column should show “No” for the installed patch.
c. Access the secondary server’s Health Monitor page as you did earlier. The “Installed” column should show “Yes” and the “Pending Restart” column should show “No” for the installed patch.
You will need to connect to Prime Infrastructure server via the command line interface (CLI) to run commands that:
Stop the server
Start the server
Display the list of running server processes
Display the status of High Availability features on the server
Before you begin, make sure you know the:
IP address or host name of the Prime Infrastructure server or appliance on which you will run the commands.
User ID and password of an administrative user with CLI access to that server or appliance. Unless specifically barred from doing so, all administrative users have CLI access.
Step 1 Start up your SSH client, start an SSH session via your local machine’s command line, or connect to the dedicated console on the Prime Infrastructure physical or virtual appliance.
Step 2 Log in as appropriate:
a. If you are connecting via a GUI client: Enter the ID of an active Prime Infrastructure administrator ID with CLI access. and the IP address or host name of the Prime Infrastructure server or appliance. Then initiate the connection.
b. If you are using a command-line client or session: Log in with a command like the following:
[localhost]# ssh -I admin IPHost
– admin is an active Prime Infrastructure administrator ID with CLI access.
– IPHost is the IP address or host name of the Prime Infrastructure server or appliance.
c. If you are connecting via the physical or virtual appliance console, a prompt is shown for the administrator user name. Enter the user name.
Prime Infrastructure will prompt you for the password for the administrator ID you entered.
Step 3 Enter the administrative ID password.
Prime Infrastructure will present a command prompt like the following: PIServer/admin#.
Step 4 Run the appropriate commands as needed, using the examples below:
Stop the server: PIServer/admin# ncs stop
Start the server: PIServer/admin# ncs stop
Check on the server status: PIServer/admin# ncs status
Check on High Availability status: PIServer/admin# ncs ha status
Troubleshooting Patch Installs in HA Implementations
Users who apply this patch in a High Availability (HA) implementation may experience difficulties if the network links between the two servers offer low bandwidth and high latency. In particular, this kind of low throughput can cause the post-patch restart and re-registration to take far longer than normal. In most cases, simply waiting longer will fix the problem with no intervention. In a few cases, continued or intermittent throughput problems can cause a complete failure. If you believe this has occurred, contact Cisco TAC.
If you are unable to verify that the patch has been applied to a server, or one or both of the servers fails to re-start properly after the patch, you may need to re-image the server as explained in Before You Begin Installing the Patch before continuing.
In all cases, you can use the backup logs command on one or both servers to get information on the source of the failure.
Upgrading Prime Infrastructure
If you are currently using Prime Infrastructure 2.1, you can apply the Prime Infrastructure 2.1.1 UBF patch.
If you are currently using Prime Infrastructure 2.0 you must first upgrade to Prime Infrastructure 2.1 before applying the Prime Infrastructure 2.1.1 UBF patch.
If you are running releases of Prime Infrastructure earlier than 2.0, first upgrade to Prime Infrastructure 2.1 and then apply this patch.
For detailed information about upgrading from previous releases of Prime Infrastructure, including the list of versions from which you can upgrade, see the Upgrading Cisco Prime Infrastructure section of the Cisco Prime Infrastructure 2.1 Quick Start Guide .
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Step 1 If you have configured your mail server, go to Step 8.
Step 2 Choose Administration > System Settings > Mail Server Configuration .
Step 3 In the Mail Server Configuration page, enter the mail server details.
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Step 7 Click OK .
Step 8 Choose Help > Submit Feedback (in the Classic view) or click the question mark icon at the top right and then click Submit Feedback (in the Lifecycle view). You must configure the email server and then enable data collection to configure the feedback tool.
Non Configurable Features for Wireless LAN Controller Release 8.0
The following Wireless LAN Controller 8.0 software features are not configurable in Prime Infrastructure Release 2.1.1 using the pre-packaged templates. You can use Prime Infrastructure CLI templates or Wireless Controller GUI to configure these features.
Native IPv6 Infrastructure
DHCP relay option 82 sub-options (5, 151)
Advanced Rogue reporting
Client Deauth /Blacklist (Geo Fencing)
Adaptive wIPS enhancements
HTTPS support for webauth
PMIPv6 on AP
Bonjour per user and per device policies
WLC 2500 wired guest access
DCA RF Profiles
Data Packet RSSI
FlexConnect + Bridge Mode for mesh enabled FlexConnect Access points.
Receiver Start of Packet Detection Threshold (Rx-SOP)
HDX – optimized roaming
VideoStream support for FlexConnect local switched deployments
Support for a new -F domain (Indonesia) on 702I and 3700
AP-701E (India only) with External Antenna support
OEAP-600 enhancements (basic Firewall, End-user GUI enhancements, Split-tunnel for internet traffic, Voice QOS enhancements, HA support for OEAP)
PPPoE on Cisco FlexConnect access points
AP700W vlan tagging support
Non Configurable Features for Wireless LAN Controller Release 7.6
The following Wireless LAN Controller 7.6 software features are not configurable in Prime Infrastructure Release 2.1.1 using the pre-packaged templates. You can use Prime Infrastructure CLI templates or Wireless Controller GUI to configure these features.
China -H Domain AP700/1600/2600/3600/3700/1042H/L,
Indonesia –F Domain (1530 and 1600 ONLY)
Universal Small Cell Module 5310 for AP 3600.
Non Configurable Features for Wireless LAN Controller Release 7.5
The following Wireless LAN Controller 7.5 software features are not configurable in Prime Infrastructure Release 2.1.1 using the pre-packaged templates. You can use Prime Infrastructure CLI templates or Wireless Controller GUI to configure these features.
WLC based Policy classification engine
DNS lookup for Radius and TACACS server
FlexConnect AP authentication support for PEAP/EAP-TLS
FlexConnect AAA ACL
FlexConnect AAA QoS
Application Visibility and Control - downloadable protocol packs
Domain -Z support AP3600
Guest Access Management and web-authentication support
Management frame protection. (802.11w)
FlexConnect VLAN configuration within FlexConnect Groups
Non Configurable Features for Wireless LAN Controller Release 7.4
The following Wireless LAN Controller 7.4 software features are not configurable in Prime Infrastructure Release 2.1.1 using the pre-packaged templates. You can use Prime Infrastructure CLI templates or Wireless Controller GUI to configure these features.
802.1x AND WebAuth simultaneously enabled
LAG on Flex7500 and 8500
WIPS containment enhancements
Rogue containment enhancements
WLC & AP provides AP NAME (MAC), AP Location string (AP Group Name) and VLAN ID for DHCP option 82 and AAA interim accounting
Location—Enter the location in the Location text box.
Admin Status—Select the Admin and Enabled check box to enable administrative status.
Note To conserve energy, access points can be turned off at specified times during non-working hours. Select the Enabled check box to allow access points to be turned on or off.
AP Mode—From the drop-down list, choose one of the following:
– Local —Default
– Monitor —Monitor mode only.
Note Choose Monitor to enable this access point template for Cisco Adaptive wIPS. Once Monitor is selected, select the Enhanced WIPS Engine check box and the Enabled check box.
– FlexConnect—Cisco 1030 remote edge lightweight access point (REAP) used for Cisco 1030 IEEE 802.11a/b/g/n remote edge lightweight access points.
– Rogue Detector—Monitors the rogue access points but does not transmit or contain rogue access points.
– Sniffer—The access point “sniffs” the air on a given channel. It captures and forwards all the packets from the client on that channel to a remote machine that runs AiroPeek (a packet analyzer for IEEE 802.11 wireless LANs). It includes information on timestamp, signal strength, packet size, and so on. If you choose Sniffer as an operation mode, you are required to enter a channel and server IP address on the AP/Radio Templates 802.11b/g/n or 802.11a/n parameters tab.
– SE-Connect—This mode allows a CleanAir-enabled access point to be used extensively for interference detection on all monitored channels. All other functions such as IDS scanning and Wi-Fi are suspended.
AP Sub Mode—Choose an option from the drop-down list.
Enhanced wIPS Engine—Select the Enhanced wIPS engine and the Enabled check box to enable.
AP Height (feet)—Enter the height of the access point (in feet) in the text box.
Mirror Mode—Select the Enabled check box to enable mirror mode.
Country Code—Choose the appropriate country code from the drop-down list.
Stats Collection Interval—Enter the stats collection interval in the text box.
Cisco Discovery Protocol—Select the Enabled check box to enable Cisco Discovery Protocol.
AP Failover Priority—Choose Low , Medium , High , or Critical from the drop-down list to indicate the access point failover priority. The default priority is low.
Pre-Standard 802.3af switches.
Antenna Band Mode.
Domain Name—Domain Name can be configured only on APs which have static IP.
Server IP Address—Domain Name Server IP can be configured only on APs which have static IP.
Encryption—Select the Encryption check box to enable encryption.
Rogue Detection—Select the check box to enable rogue detection.
SSH Access—Select the SSH Access check box to enable SSH access.
Telnet Access—Select the Telnet Access check box to enable Telnet access.
Link Latency—You can configure link latency on the controller to measure the link between an access point and the controller.
Note Link latency is supported for use only with FlexConnect access points in connected mode. FlexConnect access points in standalone mode are not supported.
TCP Adjust MSS—Select the TCP Adjust MSS check box to enable TCP to adjust MSS.
VLAN Tagging—VLAN Tagging is supported only from controller version 18.104.22.168. If you change the mode or value of VLAN tagging, the access point will be rebooted. VLAN tagging cannot be enabled when the AP is in Bridge mode. Enabling VLAN tagging will ignore the value of Native VLAN ID.
AP Group Name.
Reboot AP—Select the check box to enable a reboot of the access point after making any other updates.
Power Injector Configuration
Power Injector State—When enabled, this allows you to manipulate power injector settings through Prime Infrastructure without having to go directly to the controllers. If the Enable Power Injector State is selected, power injector options appear.
Power Injector Selection—Choose installed or override from the drop-down list.
Injector Switch MAC Address—Enter the MAC address of the injector switch.
Global Username Password Configuration
Override Global Username Password—Select the check box to enable an override for the global username/password. Enter and confirm the new access point username and password in the appropriate text boxes.
Supplicant Credentials Configuration
Override Supplicant Credentials—Select the Override Supplicant Credentials check box to prevent this access point from inheriting the authentication username and password from the controller. The default value is unselected. The Override Supplicant Credentials option is supported in controller Release 6.0 and later.
– In the Username, Password, and Confirm Password text boxes, enter the unique username and password that you want to assign to this access point.
AP Retransmit Configuration
AP Retransmit Count—Enter the AP Retransmit Count. The AP Retransmit Count default value is 5 and the range is from 3 to 8.
AP Retransmit Interval (secs)—Enter the AP Retransmit Intervals. The AP Retransmit Interval default value is 3. The range is 2 to 5.
Select the Controllers Configuration check box to enable the drop-down lists for the primary, secondary, and tertiary controller names.
Primary, Secondary, and Tertiary Controller Name—The Primary/Secondary/Tertiary Controller names.
Primary, Secondary, and Tertiary Controller IP—The Primary/Secondary/Tertiary Controller IP is the Management IP of the controller.
Secondary Venue Name
Use the Mesh tab to set the following parameters for mesh access points:
Bridge Group Name—Enter a bridge group name (up to 10 characters) in the text box.
Note Bridge groups are used to logically group the mesh access points to avoid two networks on the same channel from communicating with each other. For mesh access points to communicate, they must have the same bridge group name. For configurations with multiple RAPs, make sure that all RAPs have the same bridge group name to allow failover from one RAP to another.
Data Rate (Mbps)—Choose the data rate for the backhaul interface from the drop-down list. Data rates available are dictated by the backhaul interface. The default rate is 18 Mbps.
Note This data rate is shared between the mesh access points and is fixed for the whole mesh network. Do not change the data rate for a deployed mesh networking solution.
Ethernet Bridge—From the Ethernet Bridging drop-down list, enable Ethernet bridging for the mesh access point.
Role—Choose the role of the mesh access point from the drop-down list ( MAP or RAP ). The default setting is MAP.
Note An access point in a mesh network functions as either a root access point (RAP) or mesh access point (MAP).
The Ethernet Interfaces area group box provides information such as interface name, mode, VLAN ID, and Trunk ID. Select the appropriate interface and specify its mode.
Select the check boxes of the 802.11a parameters that must be applied:
– Channel Assignment
– Channel Width
– Admin Status
– Antenna Mode
– Antenna Diversity
– Antenna Type and Antenna Name
– Antenna Name
Select the check boxes of the 802.11ac parameters that must be applied. 802.11ac parameters are only applicable for 11ac modules.
– Channel Width
– Admin Status
Select the Power Assignment check box to choose the appropriate power level.
Select the Antenna Selection check box to select any of the 11n Antenna Selection parameters.
Select the CleanAir check box to enable CleanAir functionality. CleanAir is supported from the WLC Release 7.0 for CleanAir-supported APs.
802.11a SubBand Tab
In the 802.11a SubBand tab, select the 802.11a Sub Band options (for either 4.9 or 5.8 parameters) that must be applied:
Note The SubBand options are disabled unless the check box to the left of the field is selected.
Channel Assignment—Select the check box and then choose the appropriate channel from the drop-down list.
Note The channel number is validated against the radio list of supported channels.
Power Assignment—Select the check box and then choose the appropriate power level from the drop-down list.
Note The power level is validated against the radio list of supported power levels.
Antenna Type—Select the check box and then choose the antenna type from the drop-down list.
Antenna Name—Select the Antenna Type check box and then choose the applicable antenna name from the drop-down list.
Note Not all antenna models are supported by radios of different access point types.
Select the check box of the 802.11b/g/n parameters that must be applied:
Tracking Optimized Monitor Mode
11n Antenna Selection
In the Cisco Discovery Protocol on Ethernet Interfaces group box, select the check boxes for the slots of Ethernet interfaces for which you want to enable CDP.
In the Cisco Discovery Protocol on Radio Interfaces group box, select the slots of Radio interfaces for which you want to enable CDP.
Select the FlexConnect Configuration check box to enable FlexConnect configuration (including VLAN support, native VLAN ID, and profile name VLAN mappings).
Note These options are only available for access points in FlexConnect mode.
– OfficeExtend—The default is Enabled.
Note When you select Enable for the OfficeExtend AP, several configuration changes automatically occur including: encryption and link latency are enabled; rogue detection, SSH access, and Telnet access are disabled.
Note When you enable the OfficeExtend access point, you must configure at least one primary, secondary, and tertiary controller (including name and IP address).
– Least Latency Controller Join—When enabled, the access point switches from a priority order search (primary, secondary, and then tertiary controller) to a search for the controller with the best latency measurement (least latency). The controller with the least latency provides the best performance.
Note The access point only performs this search once when it initially joins the controller. It does not recalculate the latency measurements of primary, secondary, and tertiary controllers once joined to see if the measurements have changed.
– VLAN Support
– Native VLAN ID
Note The valid native VLAN ID range is 1—4094. If you are changing the mode to REAP and if the access point is not already in REAP mode, then all other REAP parameters are not applied on the access point.
Select the WLAN VLAN Mapping check box to enable WLAN VLAN mapping (including WLAN profile name and VLAN ID mappings).
Select the VLAN ID ACL Mapping check box to enable VLAN ID ACL Mappings. Enter a VLAN ID and choose the Ingress and Egress ACLs from the drop-down list boxes to map to the VLAN ID specified.
Select the Web Auth ACL Mapping check box to enable Web Auth ACL mapping.
Select the Policy ACL Mapping check box to enable policy ACL mapping.
Select the Local Split ACL Mapping check box to enable Local Split ACL mapping.
Selecting Access Points for Template Deployment
Choose Configure > Lightweight AP Configuration Templates .
Click the applicable template in the Template Name column.
Select one or more access points by selecting their respective check boxes.
Note You can use the Filter feature to search for specific access points. For details see the Filters section of the Cisco Prime Infrastructure User Guide.
Click Deploy to save and deploy the template to the relevant access points.
Click Apply to save and apply the AP/Radio parameters to the selected access points from the search.
Note You can deploy the template using the AP Selection or Schedule tabs.
Scheduling Template Deployment
Allows you to save the current template, apply the current template immediately, or schedule the current template to start the provisioning at the applicable time.
Start Time—Allows you to configure and start the template deployment at a scheduled time.
– Now—Deploys the template right away.
– Date—Enter a date in the text box or use the calendar icon to select a start date.
Recurrence—Select from none, hourly, daily, or weekly to determine how often this scheduling occurs.
Note You can deploy the template using the AP Selection or Schedule tabs.
Viewing the Status of the Template Deployment
Displays all recently applied reports including the apply status and the date and time the apply was initiated. Click the link that is available on the number of access points (next to the Template Deployed to APs field) to view the deployment status information.
Graph shows the Success or Partial Success status. Click the graph to view status information.
The Deploy Status section shows the following information:
– AP Name
– Status—Indicates success, partial failure, failure, or not initiated. For failed or partially failed provisioning, click Details to view the failure details (including what failed and why it failed).
– Ethernet MAC—Indicates the Ethernet MAC address for the applicable access point.
– Controller IP—Indicates the controller IP address for the applicable access point.
– AP IP
– Controller Name
– AP Model
– Outdoor Area
– FlexConnect Group
AP Utilization Report
This is a new report in Prime Infrastructure 2.1.1, which displays the total utilization trend of access points with the channel and client statistics information on the wireless network. To access this report, choose Report > Report Launch Pad > Device >AP Utilization . This report contains three sub-reports—AP Client Statistics Summary, AP Client Count Summary, and AP Statistics Summary. For information, see the Managing Reports section of the Cisco Prime Infrastructure User Guide .
AP Client Statistics Summary
AP Name—Name of the access point.
Base Radio MAC—Base Radio MAC of the AP.
Slot—Radio Type of the AP.
Peak Throughput (Mbps)—Maximum Throughput seen on sum of traffic generated by all clients connected to the AP.
Average Throughput (Mbps)—Average Throughput seen on sum of traffic generated by all clients connected to AP.
Peak RSSI (dBm)—Maximum RSSI measured at the AP across all the clients connected to the AP over the reporting period.
Average RSSI (dBm)—Average RSSI measured at the AP across all the clients connected to the AP over the reporting period.
Peak SNR (dB)—Maximum SNR measured at the AP across all the clients connected to the AP over the reporting period.
Average SNR (dB)—Average SNR measured at the AP across all the clients connected to the AP over the reporting period.
AP Client Count Summary
AP Name—Name of the access point.
Base Radio MAC—Base Radio MAC of the AP.
Slot—Radio Type of the AP.
Peak Number of Users—Maximum Number of Clients connected to the radio over the reporting period as reported by WLC.
Average Number of Users—Average Number of Clients connected to the radio over the reporting period as reported by WLC.
AP Statistics Summary
AP Name—Name of the access point.
Base Radio MAC—Base Radio MAC of the AP.
Slot—Radio Type of the AP.
Peak Channel Utilization (Percentage)—Maximum Channel utilization in percentage per radio.Channel utilization is a metric that includes Tx utilization, Rx utilization, Interference from other 802.11 radios and noise from non-802.11 sources.
Average Channel Utilization (Percentage)—Average Channel utilization in percentage per radio.Channel utilization is a metric that includes Tx utilization, Rx utilization, Interference from other 802.11 radios and noise from non-802.11 sources.
Peak Packets Retransmission—Peak Number of packets transmitted after retries on each radio over the reporting period.
Average Packets Retransmission—Average Number of packets transmitted after retries on each radio over the reporting period.
Channels in Use—Unique Channel list seen on each Radio over the reporting period. The value in the Channels in Use field will be available only for the last 31 days.
Changes to the Jobs Dashboard Page
In earlier releases of Prime Infrastructure, when you delete a controller, the associated APs are not deleted and remain in the “unassociated” state. When you delete a controller in Prime Infrastructure 2.1.1, you get a message so that you can delete the associated APs. To view the details of the deleted APs which were associated to a controller, choose Administration > Jobs Dashboard (in the Lifecycle view).
When you delete a controller using the Classic view, the following message appears:
Do you want to delete APs Associated to the selected Devices. To check AP delete status please go to Configure > AccessPoints > View Delete AP Job(s).
To view the details of the deleted APs (which were associated with a controller), choose Configure > Access Points , choose View Delete AP Job(s) from the Select a command drop-down list, and then click Go .
When you delete a controller using the Lifecycle view, the following message appears:
Do you want to delete APs Associated to the selected Devices.
To view the details of the deleted APs which were associated with a controller), choose Administration > Jobs Dashboard .
This section contains important notes about this release of Prime Infrastructure 2.1.1.
After upgrading to Prime Infrastructure 2.1, if you click the Client Details link in the Monitor > Client and Users page, you may encounter an error: “There was an error while parsing and rendering the content”. If you encounter this error, clear the browser cache and retry accessing the Client Details page.
If you are unable to swap the primary/secondary/tertiary controller server IP address and name using template and configuration pages, clear all three primary/secondary/tertiary controller server IP addresses and name, and then save the configuration to the controller. Once the null values are successfully saved to the controller, you can assign new primary/secondary/tertiary server IP address and name.
The Client Throughput and Client Traffic reports show same data when the Report By criteria is set to All Wired or All Wireless where Cisco 3850 or Cisco 3650 devices are available (these devices can be wired and wireless).
Table 3 lists the Open Caveats in Prime Infrastructure Release 2.1.1.
Click the identifier to view the impact and workaround for the caveat. This information is displayed in the Bug Search Tool. You can track the status of the open caveats using the Bug Search Tool .
After importing the 802.11a or 802.11b templates, the template details (in the following pages) do not show up correctly. Design > Configuration > Features Design > Controller > 802.11a or n or ac > dot11a-RRM Design > Configuration > Features Design > Controller > 802.11b or g or n > dot11b-RRM
Prime Infrastructure identifies Rogue AP by Manual SPT/Auto SPT, but when a user tries to run rogue AP report, Prime Infrastructure fails to show port number of the traced rogue. Prime Infrastructure “Not available or Rogue AP found on wire in switch port trace summary.
With the exception of CSCun19363, CSCun28657, and CSCun82620, all of the open caveats of Prime Infrastructure 2.1 are also applicable for Prime Infrastructure 2.1.1. For the list of open caveats, see the following URL:
Table 4 lists the resolved caveats in Prime Infrastructure Release 2.1.1. Click the identifier to view the impact and workaround for the caveat. This information is displayed in the Bug Search Tool. You can track the status of the resolved caveats using the Bug Search Tool .
Table 4 Resolved Caveats
Deployment of configuration templates fail when the device name is long.
Prime Infrastructure sending informational events with no way to prune them.
Duplicate and Save as New Template options are unavailable.
Prime Infrastructure 1.3 to 2.0: LCV shows Cisco 5760 and 3850 WLC device supports AVC feature after upgrade.
‘NCS’ in collection status (upgraded system), which should show Prime Infrastructure.
Removing controller should trigger prompt to remove APs
Need to remove limit on template application
A link down alarm is seen in Prime Infrastructure for some switches when an access port moves to an administratively up and operationally down state.
Bug in the code XmpDmmRbacUserDetailsManager.java
Flow count for Data Source does not match last 5 minutes flow record rate
Map response slow with multiple admins
Need capability to Rollout AP templates by FlexGroup
AP templates should allow multi floor/flex group selection
The AP Radio Downtime Summary report information is unreadable.
Deleting a client from the Disabled Clients list shows an error on Cisco 5760 and 3850 WLC.
ZBFW Template: Prime Infrastructure sends ‘ip any any’ for any app other then tcp/udp/icmp
Planning Mode: No indicator shown for APs being added on the floor
Classic View’s Scheduled Download tasks should timeout to usable state.
Prime Infrastructure persists wcspreference defaultPartition key related to ROOT-DOMAIN
The Client Session report shows NULL IP address.
Unable to delete/save map on Prime Infrastructure and getting ‘Unexpected Token’ error”.
Prime Infrastructure shows Audit Mismatch after Refresh Config from Controller.
Permission denied error upon clicking the Automatic Hierarchy Creation page.
System >WLANs > Mobility Anchor > Controller redirects to an empty page
SNMP/Telnet Timeout value mismatch: add Device/Properties > Settings
AP by O/D Area on Busiest AP report does not show data in Virtual Domains
9M Stack:360 View - WLAN tab shows nothing
Sequential creation of Wireless Templates from Lifecycle View gets stuck
Prime Infrastructure reports an error when changing the Config related to an AP
Templates with managed variables fail on 2950G with long hostname
Clients with 802.3 (guest) protocol not listed in client count report
Prime Infrastructure only shows 5550 controller while deploying Local Net user template
Error in ‘Network Users Priority’ template while restoring Prime Infrastructure value.
Need to remove the drop down in ngwc-mdns-show all templates page
Devices are not displaying during deployment of Web Auth template
Link test on associated client fails.
Plug and Play does not work with Cisco 2960X switches
Discovery does not handle UnexpectedRollbackException in the adapter
The Radio Down Time report shows illegible down time.
Prime Infrastructure reports Inventory Collection failure because of static routes
Unable to set the ‘AP Primed Join Timeout’ value through Prime Infrastructure.
The cancel button on the LCV AP Configuration page redirects to CV AP config page.
UDG with multiple rules disappear when the first rule contains ‘_’.
Prime Infrastructure pops up an error message about heatmaps for both the 802.11a/n and 802.11b/g/n networks not being able to show at the same time.
Disabling or Enabling an AP under Configure > AP throws an SNMP error.
Cisco Wireless LAN Controller (WLC) could not be removed from
WLC Client Details link broken when accessed through Site Map.
ACL Templates failing after upgrading Prime Infrastructure from 1.3 to 2.0
Auto-SPT incorrectly detects wireless rogue AP as found on wire
AP managed by Prime Infrastructure looses b/g/n interface but it returns after a reboot”
Correct ‘Security Index’ dashlet’s reference to Configuration Sync.
NBI log appender is set to null file.
The Client with Open Auth incorrectly show up as EAP client
A footnote is required under sub band dot11 cdp Tabs.
Breadcrumb for ‘FlexConnect ACL’ shows path to Classic View’s page.
TFTP ‘upload of config’ for 8.0 and 7.4 MR2 WLC throws an error
Browser hangs when one accesses template deployment page
LWAP Template: Flex sections do not expand on check box selection
Editing any Radio on Cisco 1532I shows “SNMP operation to Device failed” error.
Client Troubleshooting throws Error while retrieving data from Prime Infrastructure Server.
Some Links on Client list page redirect to CV Monitor page
Communication between MSE and Cisco 5760/3850 WLC / Cisco WLC is in the Inactive state.
Sometimes, CPU spikes to 100% during Inventory Collection.
‘AP Primed Timeout’ changes in Prime Infrastructure due to OID change in 8.0 WLC.
Combined UE to AP throughput Peak and average
Prime Infrastructure should report on peak and average for Clients connected to a Radio
Prime Infrastructure should report on peak and average for RSSI per Radio
Prime Infrastructure should report on peak and average for Channel Utilization
Prime Infrastructure should report on peak and average for Packet Retransmission
The Busiest Clients report does not display any information with clients connected.
The NMS Server stops working because of an ‘Out of Memory’ error.
Need Copy/Paste functionality on the text within alarm details
Failsafe Timeout error when pushing Redundancy Force Switchover template
Prime Infrastructure should wrap around long lines in the Alarm details page
Exception thrown while deploying http-https template config from Prime Infrastructure
Prime Infrastructure adds ‘ip dhcp opt82’ on new WLAN even though DHCP is disabled”
SAM job in Prime Infrastructure disabled to avoid negative impact on CDP processing
Interface Health poll stops when thresholded on sub-set of interfaces
Delete controller with APs need message informing about the jobs’ status
Unable to access Prime Infrastructure from the browser, NMS Server is stopped.
AutoSPT thread stuck in timed wait state when no switches were added
CDB records can be lost when file wraps around
Prime UI is not loading. It stays in the loading state for hours
New LWAP Template: VLAN-ACL mapping cannot be edited in flex tab
Redundancy Forced Switchover Template has multi-device selection
Application classification rules corrupted
LCV: Cannot save any template after creating a WLAN Template
Breadcrumbs for LWAP Template in LCV shows CV Breadcrumbs
“Select All’ on AP selection page does not deploy template to all APs”
Deploy Status shows ‘Apply in Progress’ after successful deployment
Number of entries in deploy status table and total field do not match
Sub reports of AP Utilization are shown as separate reports
Throughput unit in the AP Utilization report is not correct.
The AP Utilization report shows incorrect Unit on SNR”
Peak number of users for b/g/n shown in decimal
LWAP: Able to set same values for Trunk and VLAN Id in Mesh tab
LRAD Template: No User friendly message shown when deploy option clicked twice.
Delete WLC/AP with super user still shows root as owner in job dashboard.
LWAP Template: After editing, the interface selected check box gets unselected.
TFTP upload throws an exception
LWAP: All Applied AP filter shows wrong # of APs in a particular case
Pushed LWAP Template successfully but All Applied AP filter does not work
LWAP Template: Spelling mistake in the Apply Template’s toaster message
Creating Duplicate IP Groups IPv4 Template does not work
LWAP Template: No warning message shown when number of Trunk Ids > 16
LWAP Template not deployed on selecting select all in predefined filters
LWAP Template: Cannot delete multiple Trunk Ids at once in Mesh tab
Prime Infrastructure duplicates NTP template with NTP IP address
The 802.11ac features missing on LWAP Template
Cross launching from Network Device shows ‘no data available’
LWAP Template: Validation for AP Height field incorrect
NDS Dashlet shows ‘No Data Available’ inside the ‘Total AP’ pie chart.
AP Utilization: packet retransmission values are shown incorrectly
LWAP Template’s schedule setting allow one to enter decimal values
LWAP Template: scheduled AP filter does not work in a particular case
LWAP Template: sometimes shows ‘Undefined’ deployment status
LWAP Template: Many combinations in Advanced filter do not work
Partial collection failure of cellular interfaces
TFTP download from local machine and many options throw exceptions.
Upload Software from controller page and commands page is not working
The “No data available” message appears in deploy status table in some cases.
The AP Utilization report shows failed to run report while running for two days to weeks.
Status of the running job shown as completed in the job dashboard.
VLAN ACL mapping shows no data available after collapse and expand.
Unable to edit VLAN ACL mapping if section is collapsed while creating template.
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