This document describes how to resolve the problem when Cisco Security
Agent (CSA) blocks sqlmaint.exe in Cisco Unity 4.2.
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After you install CSA Version 5.0 on Cisco Unity 4.2, CSA blocks all
attempts made by sqlmaint.exe to create a log file and generates this error
The process D:\Program Files\Microsoft SQL
Server\MSSQL\Binn\sqlmaint.exe (as user NT AUTHORITY\SYSTEM) attempted
to access D:\Program Files\Microsoft SQL Server\MSSQL\LOG\Unity Maint
Plan6_200708130900.txt. The attempted access was a write (operation =
OPEN/CREATE). The operation was denied.
Sqlmaint.exe is the SQL Server Database Maintenance
Plan Wizard Executor. sqlmaint.exe should not be disabled because it is
required for essential applications to work properly. For example, sqlmaint.exe
backs up the SQL database and dumps the database transaction logs.
After CSA is installed and the SQL maintenance process runs, a CSA
dialog box appears that asks if the process sqlmaint.exe should be allowed.
Since one was logged at the time, CSA automatically chose NO
to not allow the sqlmaint.exe process.
Unfortunately, in the stand-alone version of CSA, you cannot enable the
process unless you unistall and reinstall CSA. In order to enable sqlmaint.exe,
reinstall CSA, and select YES when the dialog box