Unified Communications - Retired Products

    Below are retired Cisco Unified Communications product lines, which are no longer supported by Cisco.

    For additional information, you can view all supported Cisco Unified Communications products or Cisco support milestones in the Cisco EOL Policy.

    Note: For security purposes, upon retirement of a product, Cisco Systems purposely removes documentation, downloads, and product pages from the Cisco.com website, though you may be able to obtain peer support in the Cisco Community.


    Retired Unified Communications Products

    • Call Control
    • BTS 10200 Softswitch
    • Business Edition 3000
    • Business Edition 5000
    • Call Session Control Platform
    • Carrier Sensitive Route Server Software
    • Intercompany Media Engine
    • Network Route Director
    • PGW 2200 Softswitch
    • Service Node
    • Signaling Controllers
    • Small Business UC300 and UC500 Series
    • Small Business Voice Systems (SPA400/9000)
    • Smart Business Communications System (SBCS)
    • UC Integration for IBM Sametime
    • UC Integration for Microsoft Lync
    • UC Integration for Microsoft Office Communicator
    • UC Integration for WebEx Connect - See Note 1
    • Unified Communications for RTX, IBM Lotus, Microsoft
    • Unified Mobility
    •  
    • UC Applications
    • Cisco uOne
    • Instant Connect
    • Jabber Extensible Communications Platform (XCP)
    • Jabber IM for Android
    • Jabber IM for BlackBerry
    • Jabber IM for iPhone
    • Mail
    • Mobile and Software for Nokia
    • Personal Assistant
    • Survivable Remote Site Voicemail
    • Unified Application Designer - See Note 2
    • Unified Media Engine
    • Unified Messaging Gateway
    • Unified Mobile Communicator
    • Unified Mobility Advantage
    • Unified Personal Communicator
    • Unity
    • Unity Express
    • Unity Unified Messaging
    • Unity Voice Messaging
    • WebEx Social
    •  
    • Voice Applications and Servers
    • 7600 Digital PBX Adapter Software
    • 7800 Series Media Convergence Servers
    • ATA 186 Analog Telephone Adaptor Software
    • AVVID Relevance Tool
    • Developer Support Services Software
    • ICS 7700 Series Integrated Communication Systems
    • IP Phone Messenger
    • Communication Gateways
    • Analog Station and Trunk Gateways
    • AS5300, AS5400, AS5800 Universal Gateways
    • ATA 180 Series Analog Telephone Adaptors
    • Digital Gateways DE-30+ and DT-24+
    • DPA 7600 Series Gateways
    • EGW 2200 Enterprise Gateway
    • IAD880, IAD2400, IAD2800 Integrated Access Devices
    • ICS 7750 Software
    • Media Gateway Controller Software
    • MGX 8880 Media Gateways
    • SIP Proxy Server
    • TCL Scripts for IOS Gateways
    • TelePresence Advanced Media Gateway Series
    • TelePresence IP Gateway Series
    • TelePresence ISDN Gateway
    • TelePresence Serial Gateway Series
    • Unity Servers
    • VG300 Series Gateways
    • VGD Series Voice Gateways
    • Voice and Video Conferencing for ISR Routers
    • Voice Network Switching System
    •  
    • IP Telephony Extensions
    • AVVID IP Telephony Application Third Party Server
    • Billing and Measurements Server
    • Conference Connection
    • Fax Server
    • Gatekeeper External Interface
    • Gatekeeper/Multimedia Conference Manager
    • IP Phone FW 7900 Series Software
    • IP SoftPhone Software
    • Office Manager
    • RSVP Agent
    • Smart CallConnector
    • SVX4310 Software
    • Unified CallConnectors
    • Unified Communications Manager Assistant - See Note 3
    • Unified IP Phones with WebEx Meetings
    • Unified PhoneProxy
    • Unified Quick Connect
    • VCO/4K Software
    • Voice Provisioning Tool
    • WebAttendant - See Note 4
    •  
    • Collaboration and Cloud Calling
    • Agent Desktop for ICM
    • BroadCloud PaaS
    • Calling App
    • HCS for Contact Center
    • UC-One
    • Unified Customer Interaction Analyzer
     

    Notes:
      1. Users are to migrate to Webex Cloud-Connected UC.
      2. As of version 6.1, this feature is now incorporated into Unified Communications Manager (CUCM/CallManager).
      3. As of version 7.0, this feature is now incorporated into Unified Communications Manager (CUCM/CallManager).
      3. Users are to migrate to Unified Attendant Consoles.
     





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