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Cisco Catalyst 8500 Series Campus Switch Routers

Field Notice: *Expired* FN - 6990 - Catalyst 6000 Flash Cards Not Compatible with Cisco 8540 MSR and CSR Route Processors


Revised April 16, 2007

August 26, 1999

NOTICE:

THIS FIELD NOTICE HAS BEEN ARCHIVED AND IS NO LONGER MAINTAINED OR UPDATED BY CISCO.

THIS FIELD NOTICE IS PROVIDED ON AN "AS IS" BASIS AND DOES NOT IMPLY ANY KIND OF GUARANTEE, WARRANTY OR SUPPORT. USE OF THE INFORMATION ON THIS FIELD NOTICE OR MATERIALS LINKED FROM THIS FIELD NOTICE IS AT YOUR OWN RISK. CISCO RESERVES THE RIGHT TO CHANGE OR UPDATE THIS FIELD NOTICE AT ANY TIME.


Products Affected

C8541CSR-RP=

C8545MSR-MRP3CLK=

C8545MSR-MRP4CLK=

Problem Description

The Catalyst 8500 products are not compatible with the Flash cards shipped for the Catalyst 6000. The use of these Flash cards will cause the Cisco 8500 to crash and and have problems rebooting.

This defect has Cisco bug ID CSCdm77987 (registered customers only) .

Background

Initially, Catalyst products all used Flash that was based on memory manufactured by Intel. Intel changed over to a different kind of Flash that uses a different architecture. At that time, the Catalyst 6000 product team decided to qualify this new product. Currently, the Catalyst 8500 team is in the process of qualifing these Flash cards for a future release.

Problem Symptoms

The PCMCIA Flash cards from the Catalyst 6000 are the Intel 200 Series. This is the output from the format command issued on a Catalyst 8540.

FORMATTING A INTEL 200 series PCMCIA card results in the following crash...

Tequila#
00:02:44: %FILESYS-5-DEV: PCMCIA flash card inserted into slot1
Tequila#
Tequila#
Tequila#dir slot1:
%Error opening slot1:/ (Bad device info block)
Tequila#format slot1:
Format operation may take a while. Continue? [confirm]
Format operation will destroy all data in "slot1:". Continue? [confirm]
%ALIGN-1-FATAL: Corrupted program counter
pc=0xFFFF3730, ra=0xFFFF3730, sp=0x61332588

=== Flushing messages (18:46:20 UTC Sun Aug 8 1999) ===

Queued messages:
EHSA: enter ehsa_crash_hook
EHSA: send crash message
ehsa_rx_crash_ack
ehsa_platform_crash_handle
*** System received a Bus Error exception ***
signal= 0xa, code= 0x8, context= 0x60aa7d40
PC = 0x600b05f8, Cause = 0x20, Status Reg = 0x34008002
AT: 0, V0: a, V1: 8
A0: 2b, A1: a, A2: 8
A3: 60aa7d40, T0: 38, T1: 34008001
T2: 34008000, T3: ffff00ff, T4: 60961548
T5: ff, T6: 0, T7: 0
S0: 34008001, S1: 1, S2: a
S3: 8, S4: 60aa7d40, S5: ffffffff
S6: ffffffff, S7: ffffd01e, T8: 962d
T9: 0, K0: 60aa7d40, K1: 0
GP: 60a38440, SP: 609596f8, S8: 6168ff
RA: 600a2790
STATUS: 34008002
mdlo_hi: 0, mdlo: 0
mdhi_hi: 0, mdhi: 0
bvaddr_hi: ffffffff, bvaddr_lo: ffff3730
cause: 20, epc_hi: 0, epc:600b05f8
err_epc_hi: 8401400, err_epc: 80886000
TIGER Masked Interrupt Register = 0x0000007f
TIGER Interrupt Value Register = 0x00000020

monitor: command "boot" b@?-b- ???Y?????????????????????????????m?
??
????   

Workaround/Solution

At this time, the only solution is to use the Intel 2+ PCMCIA Flash cards or the new Smart Modular or Sharp PCMCIA Flash cards. For requirements for the new Smart Modular and Sharp Flash cards, refer to Flash Write Can Fail with Sharp and Smart Modular Flash Card.

The new Intel series 200 cards will be supported in a future release.

For More Information

If you require further assistance, or if you have any further questions regarding this field notice, please contact the Cisco Systems Technical Assistance Center (TAC) by one of the following methods:

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