Field Notice: FN74054 - Cisco BroadWorks Application Delivery Platform Releases 2023.05 through 2023.07 Are No Longer Backward Compatible with Previous Releases of Standalone Applications - Software Upgrade Recommended

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Updated:October 10, 2023
Document ID:FN74054

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Notice

THIS FIELD NOTICE IS PROVIDED ON AN "AS IS" BASIS AND DOES NOT IMPLY ANY KIND OF GUARANTEE OR WARRANTY, INCLUDING THE WARRANTY OF MERCHANTABILITY. YOUR USE OF THE INFORMATION ON THE FIELD NOTICE OR MATERIALS LINKED FROM THE FIELD NOTICE IS AT YOUR OWN RISK. CISCO RESERVES THE RIGHT TO CHANGE OR UPDATE THIS FIELD NOTICE AT ANY TIME.

Products Affected


Affected Software Product Affected Release Affected Release Number Comments
Base Software RI RI.2023.05, RI.2023.06, RI.2023.07  

Defect Information


Defect IDHeadline
CSCwh40650ADP Backward compatibilty broken after 2023.05

Problem Description


Feature request BWKS-6568 introduced a change that breaks backward compatibility between Cisco BroadWorks Application Delivery Platform (ADP) and previous releases of standalone applications. An exception is thrown when the standalone application executes a lookup to a DNS server.

This affects Cisco BroadWorks ADP releases 2023.05 through 2023.07.


Background


When the application is executing DNS lookups to resolve fully qualified domain names (FQDNs), an exception is thrown, preventing the applications from sending requests to the requested host.


Problem Symptom


See the exception message below:

2023.08.25 19:21:53:148 BRT | Warn       | HTTP | HTTPThread-144 | 1596 | PUBLICREPORTING_70059098-8d1d-42fa-9a8a-a77b66e4d8ba

 

Exception occurred: javax.servlet.ServletException: Servlet execution threw an exception

at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:216)

at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:153)

at org.apache.tomcat.websocket.server.WsFilter.doFilter(WsFilter.java:51)

at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:178)

at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:153)

at com.broadsoft.xsp.BwRealmBase.doFilterWork(BwRealmBase.java:330)

at com.broadsoft.xsp.BwRealmBase.doFilter(BwRealmBase.java:270)

at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:178)

at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:153)

at com.broadsoft.filters.LicensingFilter.doFilter(LicensingFilter.java:88)

at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:178)

at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:153)

at com.broadsoft.xsp.HttpResourcesMonitor.doFilter(HttpResourcesMonitor.java:33)

at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:178)

at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:153)

at org.apache.catalina.filters.HttpHeaderSecurityFilter.doFilter(HttpHeaderSecurityFilter.java:126)

at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:178)

at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:153)

at com.broadsoft.xsp.io.http.HttpLoggingProbe.doFilter(HttpLoggingProbe.java:164)

at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:178)

at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:153)

at com.broadsoft.xsp.platform.HttpServerBindingControl.doFilter(HttpServerBindingControl.java:78)

at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:178)

at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:153)

at com.broadsoft.xsp.platform.HttpRxOverloadProtection.doFilter(HttpRxOverloadProtection.java:242)

at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:178)

at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:153)

at org.apache.catalina.core.StandardWrapperValve.invoke(StandardWrapperValve.java:155)

at org.apache.catalina.core.StandardContextValve.invoke(StandardContextValve.java:90)

at org.apache.catalina.authenticator.AuthenticatorBase.invoke(AuthenticatorBase.java:481)

at org.apache.catalina.core.StandardHostValve.invoke(StandardHostValve.java:130)

at org.apache.catalina.valves.ErrorReportValve.invoke(ErrorReportValve.java:93)

at org.apache.catalina.valves.rewrite.BWRewriteValve.invoke(BWRewriteValve.java:284)

at org.apache.catalina.core.StandardEngineValve.invoke(StandardEngineValve.java:74)

at com.broadsoft.xsp.platform.ClientAuthenticationValve.invoke(ClientAuthenticationValve.java:207)

at org.apache.catalina.connector.RedirectionValve.invoke(RedirectionValve.java:157)

at com.broadsoft.xsp.platform.HttpStatsCollectorValve.invoke(HttpStatsCollectorValve.java:54)

at org.apache.catalina.valves.AbstractAccessLogValve.invoke(AbstractAccessLogValve.java:673)

at org.apache.catalina.connector.AsyncErrorHandlingValve.invoke(AsyncErrorHandlingValve.java:34)

at org.apache.catalina.connector.CoyoteAdapter.service(CoyoteAdapter.java:343)

at org.apache.coyote.http11.Http11Processor.service(Http11Processor.java:390)

at org.apache.coyote.AbstractProcessorLight.process(AbstractProcessorLight.java:63)

at org.apache.coyote.AbstractProtocol$ConnectionHandler.process(AbstractProtocol.java:926)

at org.apache.tomcat.util.net.NioEndpoint$SocketProcessor.doRun(NioEndpoint.java:1791)

at org.apache.tomcat.util.net.BwSocketProcessor.doRun(BwSocketProcessor.java:24)

at org.apache.tomcat.util.net.SocketProcessorBase.run(SocketProcessorBase.java:52)

at com.broadsoft.xsp.platform.InstrumentedExecutor$Tracker.run(InstrumentedExecutor.java:432)

at java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1149)

at java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:624)

at java.lang.Thread.run(Thread.java:750)

Caused by: java.lang.NoSuchMethodError: com.broadsoft.net.nameservice.BwCommunicationUtilityFullEnvProxy.updateLookupPms(Ljava/lang/String;ZZJJZ)V

at com.broadsoft.net.nameservice.BwCommunicationUtilityFullEnv.updateLookupPms(BwCommunicationUtilityFullEnv.java:170)

at com.broadsoft.net.nameservice.dnsjava.ServerStateManagedResolver$Resolution.start(ServerStateManagedResolver.java:451 


Workaround/Solution


Workaround

Define the requested FQDN in /etc/hosts or in Cisco BroadWorks namedefs.

Solution

To resolve this issue, customers should download and run Cisco BroadWorks ADP Release 2023.08_1.273:


Revision History


VersionDescriptionSectionDate
1.0Initial Release—2023-OCT-10

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