The Future of Retail Report
PSFK and Cisco explore solutions to deliver a new era of engaging and relevant retail. (PDF - 1.9 MB)
The future of retail is increasingly mobile and personalized. It takes advantage of digital technologies to provide an engaging, entertaining experience for customers. Digital puts customers in control and requires retailers to meet customers where they are—on their desktops, in the store, or on mobile devices.
At Cisco, digital is in our DNA, and we understand how retail is being disrupted. Our solutions are designed to help you unlock new opportunities, create differentiation, and build a platform for experimentation,
Personalize the Shopping Experience
Deliver the relevant content that your customers want.Find Out How
Boost Employee Productivity
Onboard, train, and equip associates to deliver superior customer service.Get Details
Reach Business Goals Faster
A consolidated, powerful, and highly secure retail platform can help.Learn How
- Unified Retail Platform
Consolidate and run your critical store systems economically from a single server.
- Analytics Solutions for Retail
Enable gathering and assessment of data to drive the customer journey and streamline operations.
- Flexible Fulfillment
Locker-based delivery becomes a new retail channel with Cisco's next-generation system, providing service and promotions opportunities along with secure pickup and return
- Customer Mobile Experiences
Personalize the shopping journey, engaging shoppers with relevant mobile content offered in real time based on in-store location
- Virtual Expert
Offer superior, on-demand video collaboration with product experts and customer service as a mobile app, self-service kiosk, or immersive experience
- Digital Interactive Experience
A comprehensive suite of signage technology and mobile applications that help increase sales, enhance customer experience, and facilitate training
- Cybersecurity for Retail
Helping you stay compliant to safeguard customer data and improve overall store security.