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End-of-Sale and End-of-Life Announcement for the Cisco Fax Server

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EOL7275

Cisco announces the end-of-sale and end-of life dates for the Cisco Fax Server. The last day to order the affected product(s) is May 9, 2011. Customers with active service contracts will continue to receive support from the Cisco Technical Assistance Center (TAC) as shown in Table 1 of the EoL bulletin. Table 1 describes the end-of-life milestones, definitions, and dates for the affected product(s). Table 2 lists the product part numbers affected by this announcement. For customers with active and paid service and support contracts, support will be available until the termination date of the contract, even if this date exceeds the Last Date of Support shown in Table 1.

Cisco is announcing a change in strategy regarding its distribution of fax server technology. The decision to move from the current OEM fax model to an ecosystem model is designed to be market competitive and to offer customers additional choices with respect to fax solution technology. The preferred fax solution for Cisco messaging remains the Open Text Fax Server, RightFax Edition. The Cisco OEM partnership with Open Text has allowed Cisco to offer the industry-leading Open Text Fax Server solution to its partners and clients under the Cisco Fax Server product name. Open Text will continue as a Cisco partner within the Cisco Developer Network (CDN) at the Preferred Solution Developer level.

Table 1. End-of-Life Milestones and Dates for the Cisco Fax Server

Milestone

Definition

Date

End-of-Life Announcement Date

The date the document that announces the end of sale and end of life of a product is distributed to the general public.

November 8, 2010

End-of-Sale Date

The last date to order the product through Cisco point-of-sale mechanisms. The product is no longer for sale after this date.

May 9, 2011

Last Ship Date:
App. SW, HW

The last-possible ship date that can be requested of Cisco and/or its contract manufacturers. Actual ship date is dependent on lead time.

August 7, 2011

End of SW Maintenance Releases Date:
App. SW, HW

The last date that Cisco Engineering may release any final software maintenance releases or bug fixes. After this date, Cisco Engineering will no longer develop, repair, maintain, or test the product software.

May 8, 2012

End of Routine Failure Analysis Date:
HW

The last-possible date a routine failure analysis may be performed to determine the cause of hardware product failure or defect.

May 8, 2012

End of New Service Attachment Date:
App. SW, HW

For equipment and software that is not covered by a service-and-support contract, this is the last date to order a new service-and-support contract or add the equipment and/or software to an existing service-and-support contract.

May 8, 2012

End of Service Contract Renewal Date:
App. SW

The last date to extend or renew a service contract for the product.

August 4, 2013

End of Service Contract Renewal Date:
HW

The last date to extend or renew a service contract for the product.

August 4, 2015

Last Date of Support:
App. SW

The last date to receive service and support for the product. After this date, all support services for the product are unavailable, and the product becomes obsolete.

May 31, 2014

Last Date of Support:
HW

The last date to receive service and support for the product. After this date, all support services for the product are unavailable, and the product becomes obsolete.

May 31, 2016

HW = Hardware OS SW = Operating System Software App. SW = Application Software
Future purchases of Open Text Fax Server products should be directed to the Open Text Fax and Document Distribution Group (FDDG). Product and contact information can be found at http://faxsolutions.opentext.com/cisco-systems.aspx. Cisco looks forward to a continuing partnership with Open Text and remains committed to the Open Text Fax Server product as a top-tier CDN solution. Under this arrangement, customers will be able to take advantage of additional Open Text Fax Server features such as SecureDocs, which enables the highly secure and encrypted Web-based distribution of documents, as well as a Branch Office Server Edition designed to provide branch survivability in the case of a WAN failure. Product inquiries regarding Cisco Fax Server or Open Text Fax Server, RightFax Edition may be emailed to UCfax@opentext.com. For more information related to this announcement please, visit http://faxsolutions.opentext.com/cisco-systems.aspx.

Table 2. Product Part Numbers Affected by This Announcement

End-of-Sale Product Part Number

Product Description

Replacement Product Part Number

Replacement Product Description

Additional Information

CFS-9-3-ENT-STE

Cisco Fax Server 9.4 Enterprise Suite

See the Product Migration Options section below for detailed information on replacing this product.

   

CFS-9-X-BUS-SERV

Cisco Fax Server 9.4 Business Server

See the Product Migration Options section below for detailed information on replacing this product.

   

CFS-9-X-ENT-STE

CFS Entpr Suite 9.0 SW - Order CFS-9-3-ENT-STE for ver 9.3

See the Product Migration Options section below for detailed information on replacing this product.

   

CFS-9-X-ENT-STE=

Cisco Fax Server Enterprise Suite 9.X Software

See the Product Migration Options section below for detailed information on replacing this product.

   

CFS-9-X-EXCH-MOD

Cisco Fax Microsoft Exchange Module

See the Product Migration Options section below for detailed information on replacing this product.

   

CFS-9-X-INT-MOD

Cisco Fax Integrations Module

See the Product Migration Options section below for detailed information on replacing this product.

   

CFS-9-X-MFP-HP

Cisco Fax MFP Module 2.5 for Hewlett Packard

See the Product Migration Options section below for detailed information on replacing this product.

   

CFS-9-X-MFP-SHARP

Cisco Fax MFP Module 2.5 for SHARP

See the Product Migration Options section below for detailed information on replacing this product.

   

CFS-9-X-MFP-XEROX

Cisco Fax MFP Module 2.5 for Xerox

See the Product Migration Options section below for detailed information on replacing this product.

   

CFS-9-X-NOTES-MOD

Cisco Fax Lotus Notes Module

See the Product Migration Options section below for detailed information on replacing this product.

   

CFS-9-X-PDF-MOD

Cisco Fax PDF Module

See the Product Migration Options section below for detailed information on replacing this product.

   

CFS-9-X-SAP-CONN

Cisco Fax Connector for SAP R/3

See the Product Migration Options section below for detailed information on replacing this product.

   

CFS-9-X-SEC-DOC

Cisco Fax Secure Docs Module

See the Product Migration Options section below for detailed information on replacing this product.

   

CFS-9-X-SERV-MOD

Cisco Fax Shared Services Module

See the Product Migration Options section below for detailed information on replacing this product.

   

CFS-9-X-WEB-ACCESS

Cisco Fax Web Access

See the Product Migration Options section below for detailed information on replacing this product.

   

CFS-9-X-XML-GEN

Cisco Fax XML Generator

See the Product Migration Options section below for detailed information on replacing this product.

   

CFS-9.4-BUS-SERV

Cisco Fax Server 9.4 Business Server

See the Product Migration Options section below for detailed information on replacing this product.

   

CFS-9.4-ENT-STE

Cisco Fax Server 9.4 Enterprise Suite

See the Product Migration Options section below for detailed information on replacing this product.

   

CFS-9.4-VUP=

CFS 9.0/9.3 Upgrade to 9.4 for Service Contracts ONLY

See the Product Migration Options section below for detailed information on replacing this product.

   

CFS-BUS-2CHAN

RF v9.4 2 Chan UM Bus Svr

See the Product Migration Options section below for detailed information on replacing this product.

   

CFS-BUS-4CHAN

RF v9.4 4 Chan UM Bus Svr

See the Product Migration Options section below for detailed information on replacing this product.

   

CFS-BUS-8CHAN

RF v9.4 8 Chan UM Bus Svr

See the Product Migration Options section below for detailed information on replacing this product.

   

CFS-BUS-ADV-2CHAN

CFS v9.4 2 Chan UM Bus Svr-Adv

See the Product Migration Options section below for detailed information on replacing this product.

   

CFS-BUS-ADV-4CHAN

CFS v9.4 4 Chan UM Bus Svr-Adv

See the Product Migration Options section below for detailed information on replacing this product.

   

CFS-BUS-ADV-8CHAN

CFS v9.4 8 Chan UM Bus Svr-Adv

See the Product Migration Options section below for detailed information on replacing this product.

   

CFS-BUS-ENT-UPG=

CFS Bus Server to Enterprise Suite Upgrade

See the Product Migration Options section below for detailed information on replacing this product.

   

CFS-FAX-CHAN-1

Fax 1 Channel License

See the Product Migration Options section below for detailed information on replacing this product.

   

CFS-LIC-UPG

Cisco Fax Server License Upgrade

See the Product Migration Options section below for detailed information on replacing this product.

   

CFS-MFP-HP-1-9

CFS MEP Module 3.0 for HP - 1-9 Devices

See the Product Migration Options section below for detailed information on replacing this product.

   

CFS-MFP-HP-10-49

CFS MEP Module 3.0 for HP - 10-49 Devices

See the Product Migration Options section below for detailed information on replacing this product.

   

CFS-MFP-HP-50-499

CFS MEP Module 3.0 for HP - 50-499 Devices

See the Product Migration Options section below for detailed information on replacing this product.

   

CFS-MFP-HP-500-5K

CFS MEP Module 3.0 for HP - 500-5000 Devices

See the Product Migration Options section below for detailed information on replacing this product.

   

CFS-MFP-HP-RED

CFS MFP Module 3.0 for HP - Redundant

See the Product Migration Options section below for detailed information on replacing this product.

   

CFS-MFP-KM-1-9

CFS MEP Module 3.0 for Konica Minolta - 1-9 Devices

See the Product Migration Options section below for detailed information on replacing this product.

   

CFS-MFP-KM-10-49

CFS MEP Module 3.0 for Konica Minolta - 10-49 Devices

See the Product Migration Options section below for detailed information on replacing this product.

   

CFS-MFP-KM-50-499

CFS MEP Module 3.0 for Konica Minolta - 50-499 Devices

See the Product Migration Options section below for detailed information on replacing this product.

   

CFS-MFP-KM-500-5K

CFS MEP Module 3.0 for Konica Minolta - 500-5000 Devices

See the Product Migration Options section below for detailed information on replacing this product.

   

CFS-MFP-KM-RED

CFS MFP Module 3.0 for Konica Minolta - Redundant

See the Product Migration Options section below for detailed information on replacing this product.

   

CFS-MFP-RCH-1-9

CFS MEP Module 3.0 for Ricoh - 1-9 Devices

See the Product Migration Options section below for detailed information on replacing this product.

   

CFS-MFP-RCH-10-49

CFS MEP Module 3.0 for Ricoh - 10-49 Devices

See the Product Migration Options section below for detailed information on replacing this product.

   

CFS-MFP-RCH-50-499

CFS MEP Module 3.0 for Ricoh - 50-499 Devices

See the Product Migration Options section below for detailed information on replacing this product.

   

CFS-MFP-RCH-500-5K

CFS MEP Module 3.0 for Ricoh - 500-5K Devices

See the Product Migration Options section below for detailed information on replacing this product.

   

CFS-MFP-RCH-RED

CFS MFP Module 3.0 for Ricoh ESA - Redundant

See the Product Migration Options section below for detailed information on replacing this product.

   

CFS-MFP-SHP-1-9

CFS MEP Module 3.0 for Sharp - 1-9 Devices

See the Product Migration Options section below for detailed information on replacing this product.

   

CFS-MFP-SHP-10-49

CFS MEP Module 3.0 for Sharp - 10-49 Devices

See the Product Migration Options section below for detailed information on replacing this product.

   

CFS-MFP-SHP-50-499

CFS MEP Module 3.0 for Sharp - 50-499 Devices

See the Product Migration Options section below for detailed information on replacing this product.

   

CFS-MFP-SHP-500-5K

CFS MEP Module 3.0 for Sharp - 500-5000 Devices

See the Product Migration Options section below for detailed information on replacing this product.

   

CFS-MFP-SHP-RED

CFS MFP Module 3.0 for Sharp - Redundant

See the Product Migration Options section below for detailed information on replacing this product.

   

CFS-MFP-XRX-1-9

CFS MEP Module 3.0 for Xerox - 1-9 Devices

See the Product Migration Options section below for detailed information on replacing this product.

   

CFS-MFP-XRX-10-49

CFS MEP Module 3.0 for Xerox - 10-49 Devices

See the Product Migration Options section below for detailed information on replacing this product.

   

CFS-MFP-XRX-50-499

CFS MEP Module 3.0 for Xerox - 50-499 Devices

See the Product Migration Options section below for detailed information on replacing this product.

   

CFS-MFP-XRX-500-5K

CFS MEP Module 3.0 for Xerox - 500-5000 Devices

See the Product Migration Options section below for detailed information on replacing this product.

   

CFS-MFP-XRX-RED

CFS MFP Module 3.0 for Xerox - Redundant

See the Product Migration Options section below for detailed information on replacing this product.

   

CFS-MIG-BUS=

Rightfax to CFS Business Serv migration

See the Product Migration Options section below for detailed information on replacing this product.

   

CFS-MIG-ENSERV=

Rightfax to CFS Ent Serv to Suite migration

See the Product Migration Options section below for detailed information on replacing this product.

   

CFS-MIG-ENSTE=

Rightfax to CFS Ent Suite migration

See the Product Migration Options section below for detailed information on replacing this product.

   

CFS-SHAREPNT-CON

CFS Connector for SharePoint 2007

See the Product Migration Options section below for detailed information on replacing this product.

   

CFS-SINGLE-CLICK

CFS Single Click Entry

See the Product Migration Options section below for detailed information on replacing this product.

   

CFS-SR140-12CHAN

SR140 Boardless Fax, 12 channel

See the Product Migration Options section below for detailed information on replacing this product.

   

CFS-SR140-12CHAN=

SR140 Boardless Fax, 12 channel

See the Product Migration Options section below for detailed information on replacing this product.

   

CFS-SR140-24CHAN

SR140 Boardless Fax, 24 channel

See the Product Migration Options section below for detailed information on replacing this product.

   

CFS-SR140-24CHAN=

SR140 Boardless Fax, 24 channel

See the Product Migration Options section below for detailed information on replacing this product.

   

CFS-SR140-2CHAN

SR140 Boardless Fax, 2 channel

See the Product Migration Options section below for detailed information on replacing this product.

   

CFS-SR140-2CHAN=

SR140 Boardless Fax, 2 channel

See the Product Migration Options section below for detailed information on replacing this product.

   

CFS-SR140-30CHAN

SR140 Boardless Fax, 30 channel

See the Product Migration Options section below for detailed information on replacing this product.

   

CFS-SR140-30CHAN=

SR140 Boardless Fax, 30 channel

See the Product Migration Options section below for detailed information on replacing this product.

   

CFS-SR140-48CHAN

SR140 Boardless Fax, 48 channel

See the Product Migration Options section below for detailed information on replacing this product.

   

CFS-SR140-48CHAN=

SR140 Boardless Fax, 48 channel

See the Product Migration Options section below for detailed information on replacing this product.

   

CFS-SR140-4CHAN

SR140 Boardless Fax, 4 channel

See the Product Migration Options section below for detailed information on replacing this product.

   

CFS-SR140-4CHAN=

SR140 Boardless Fax, 4 channel

See the Product Migration Options section below for detailed information on replacing this product.

   

CFS-SR140-60CHAN

SR140 Boardless Fax, 60 channel

See the Product Migration Options section below for detailed information on replacing this product.

   

CFS-SR140-60CHAN=

SR140 Boardless Fax, 60 channel

See the Product Migration Options section below for detailed information on replacing this product.

   

CFS-SR140-8CHAN

SR140 Boardless Fax, 8 channel

See the Product Migration Options section below for detailed information on replacing this product.

   

CFS-SR140-8CHAN=

SR140 Boardless Fax, 8 channel

See the Product Migration Options section below for detailed information on replacing this product.

   

CFS-TR1034+E2-2L

TR1034, PCI express, V34, ROHS, 2-port

See the Product Migration Options section below for detailed information on replacing this product.

   

CFS-TR1034+E2-2L=

TR1034, PCI express, V34, ROHS, 2-port

See the Product Migration Options section below for detailed information on replacing this product.

   

CFS-TR1034+E4-4L

TR1034, PCI express, V34, ROHS, 4-port

See the Product Migration Options section below for detailed information on replacing this product.

   

CFS-TR1034+E4-4L=

TR1034, PCI express, V34, ROHS, 4-port

See the Product Migration Options section below for detailed information on replacing this product.

   

CFS-TR1034+E8-8L

TR1034, PCI express, V34, ROHS, 8-port

See the Product Migration Options section below for detailed information on replacing this product.

   

CFS-TR1034+E8-8L=

TR1034, PCI express, V34, ROHS, 8-port

See the Product Migration Options section below for detailed information on replacing this product.

   

CFS-TR1034-E1-16

TR1034 Fax Card, 16 Channel Frac E1

See the Product Migration Options section below for detailed information on replacing this product.

   

CFS-TR1034-E1-16=

TR1034 Fax Card, 16 Channel Frac E1

See the Product Migration Options section below for detailed information on replacing this product.

   

CFS-TR1034-E1-30

TR1034 Fax Card, 30 Channel E1

See the Product Migration Options section below for detailed information on replacing this product.

   

CFS-TR1034-E1-30=

TR1034 Fax Card, 30 Channel E1

See the Product Migration Options section below for detailed information on replacing this product.

   

CFS-TR1034-E1-4

TR 1034 fax card, 4 channel frac E1

See the Product Migration Options section below for detailed information on replacing this product.

   

CFS-TR1034-E1-4=

TR 1034 fax card, 4 channel frac E1

See the Product Migration Options section below for detailed information on replacing this product.

   

CFS-TR1034-E1-8

TR1034 Fax Card, 8 Channel Frac E1

See the Product Migration Options section below for detailed information on replacing this product.

   

CFS-TR1034-E1-8=

TR1034 Fax Card, 8 Channel Frac E1

See the Product Migration Options section below for detailed information on replacing this product.

   

CFS-TR1034-T1-16

TR1034 Fax Card, 16 Channel Frac T1

See the Product Migration Options section below for detailed information on replacing this product.

   

CFS-TR1034-T1-16=

TR1034 Fax Card, 16 Channel Frac T1

See the Product Migration Options section below for detailed information on replacing this product.

   

CFS-TR1034-T1-24

TR1034 Fax Card, 24 Channel T1

See the Product Migration Options section below for detailed information on replacing this product.

   

CFS-TR1034-T1-24=

TR1034 Fax Card, 24 Channel T1

See the Product Migration Options section below for detailed information on replacing this product.

   

CFS-TR1034-T1-4

TR 1034 fax card, 4 channel frac T1

See the Product Migration Options section below for detailed information on replacing this product.

   

CFS-TR1034-T1-4=

TR 1034 fax card, 4 channel frac T1

See the Product Migration Options section below for detailed information on replacing this product.

   

CFS-TR1034-T1-8

TR1034 Fax Card, 8 Channel Frac T1

See the Product Migration Options section below for detailed information on replacing this product.

   

CFS-TR1034-T1-8=

TR1034 Fax Card, 8 Channel Frac T1

See the Product Migration Options section below for detailed information on replacing this product.

   

CFS-TR1034E1-4-E

TR1034 PCI Express Interface Fax Board E1 - 4 channel

See the Product Migration Options section below for detailed information on replacing this product.

   

CFS-TR1034E1-4-E=

TR1034 PCI Express Interface Fax Board E1 - 4 channel

See the Product Migration Options section below for detailed information on replacing this product.

   

CFS-TR1034E1-8-E

TR1034 PCI Express Interface Fax Board E1 - 8 channel

See the Product Migration Options section below for detailed information on replacing this product.

   

CFS-TR1034E1-8-E=

TR1034 PCI Express Interface Fax Board E1 - 8 channel

See the Product Migration Options section below for detailed information on replacing this product.

   

CFS-TR1034T1-4-E

TR1034 PCI Express Interface Fax Board T1 - 4 channel

See the Product Migration Options section below for detailed information on replacing this product.

   

CFS-TR1034T1-4-E=

TR1034 PCI Express Interface Fax Board T1 - 4 channel

See the Product Migration Options section below for detailed information on replacing this product.

   

CFS-TR1034T1-8-E

TR1034 PCI Express Interface Fax Board T1 - 8 channel

See the Product Migration Options section below for detailed information on replacing this product.

   

CFS-TR1034T1-8-E=

TR1034 PCI Express Interface Fax Board T1 - 8 channel

See the Product Migration Options section below for detailed information on replacing this product.

   

CFS-TRIAL-SW

Cisco Fax Server Trial License

See the Product Migration Options section below for detailed information on replacing this product.

   

Product Migration Options

The preferred fax partner for Cisco messaging remains the Open Text Server, RightFax fax server solution. The Cisco OEM partnership with Open Text has allowed Cisco to offer the industry-leading RightFax solution to its partners and clients under the Cisco Fax Server product name.
Customers may be able to continue to purchase the Cisco Fax Server through the Cisco Certified Refurbished Equipment program. Refurbished units may be available in limited supply for sale in certain countries on a first-come, first-served basis until the Last Date of Support has been reached. For information about the Cisco Certified Refurbished Equipment program, go to: http://www.cisco.com/go/eos.
Service prices for Cisco products are subject to change after the product End of Sale date.
The Cisco Takeback and Recycle program helps businesses dispose properly of surplus products that have reached their end of useful life. The program is open to all business users of Cisco equipment and its associated brands and subsidiaries. For more information, go to: http://www.cisco.com/web/about/ac227/ac228/ac231/about_cisco_takeback_recycling.html.

For More Information

To request information about the OpenText Fax Server, RightFax Edition, send an e-mail to UCfax@opentext.com.
For more information about the Cisco End-of-Life Policy, go to:
http://www.cisco.com/en/US/products/products_end-of-life_policy.html.
To subscribe to receive end-of-life/end-of-sale information, go to: http://www.cisco.com/cisco/support/notifications.html.

Subscribe for RSS Notifications for End-of-Life and End-of-Sale Notices

To subscribe to the End-of-Life and End-of-Sale RSS Feed, insert the following URL into your RSS application: http://www.cisco.com/web/feeds/products/end_of_life_rss.xml.
Any authorized translation issued by Cisco Systems or affiliates of this end-of-life Product Bulletin is intended to help customers understand the content described in the English version. This translation is the result of a commercially reasonable effort; however, if there are discrepancies between the English version and the translated document, please refer to the English version, which is considered authoritative.