Guest

Products & Services

License-based Upgrades for Cisco Unified Communications 500 Series Available for Order

  • Viewing Options

  • PDF (67.2 KB)
  • Feedback

PB460618

The Cisco® Unified Communications 500 Series, part of the Cisco Smart Business Communications System, is an all-in-one, simple, smart, and affordable unified communications platform designed specifically for growing small businesses. It takes advantage of industry-leading, business-class, proven unified communications technologies (voice, data, security and wireless) integrated into one platform, and enables integration with commonly used desktop applications such as Microsoft Outlook, Internet Explorer, and customer relationship management (CRM) software.

Orderability is now turned on for a number of new license-based upgrades for the Cisco Unified 500 Series models. This includes the 24-48 user upgrade SKU (SL-UC520-24-48UPG=), the 24-32 user upgrade SKU (SL-UC520-32UPG=) and the 48-64 user upgrade SKU (SL-UC520-64UPG=).
When upgrading to larger capacity systems, the customer will need additional Cisco Catalyst switches to enable the additional IP phones. The suggested switch model is the Cisco Catalyst Express 520 Series 24-port model (WS-CE520-24PC-K9).
Remember, for customers wishing to move from the 8/16-user version to the 24/32/48-user version, a hardware replacement is required. The Cisco to Cisco Technology Migration Program (TMP) will provide a 10 percent credit of the original list price toward the larger system. More information on the TMP can be found at http://www.cisco.com/go/tradein.
Table 1 describes the upgrade options.

Table 1. Table Names Use the TableCaption Style

From

To

How

Programs

SKUs

Costs

Cisco Unified 500 Series 8 user model

Cisco Unified 500 Series 16 user model

8 => 16 upgrade license

-

SL-UC520-16UPG=

List price: $3,495

Cisco Unified 500 Series 16 user model

Cisco Unified 500 Series 24/32/48 user or Cisco Unified Communications Manager Express

Hardware replacement

Cisco to Cisco TMP

10% of original list price credit applied -additional options being considered

-

-

Cisco Unified 500 Series 24 user model

Cisco Unified 500 Series 32 user model

24 => 32 upgrade license

-

SL-UC520-32UPG=

List price: $3,495

Cisco Unified 500 Series 24 user model

Cisco Unified 500 Series 48 user model

24 => 48 upgrade license

-

SL-UC520-24-48UPG=

List price: $6,995

Cisco Unified 500 Series 32 user model

Cisco Unified 500 Series 48 user model

32 => 48 upgrade license

-

SL-UC520-48UPG=

List price: $3,995

Cisco Unified 500 Series 48 user

Cisco Unified 500 Series 64 user model

48 => 64 upgrade license

-

SL-UC520-64UPG=

List price: $2,995

Customers wishing to use any of these new software license upgrades must first make sure the Cisco Unified 500 Series is running Cisco IOS ® Software images XW9 or (20)T1.
Additionally, to apply the 8 =>16 user and 32 => 48 user upgrades with the Cisco Configuration Assistant GUI, customers must ensure that they are using Cisco Configuration Assistant version 1.5 and above. To apply any of the new 24 & 64 user software license upgrades with the Cisco Configuration Assistant, customers must use Cisco Configuration Assistant release 1.8. Existing customers can download the required Cisco Configuration Assistant and Cisco IOS Software releases from the SBCS Support Wiki site: http://www.supportwiki.cisco.com/wiki/sbcs.
For more information, visit: http://www.cisco.com/go/sbcs.