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Cisco TelePresence Video Communication Server (VCS)

Cisco TelePresence Video Communication Server Data Sheet

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Advanced Video Applications, Session Control, and Firewall Traversal

As the workforce becomes more mobile and distributed, leaders recognize the benefits and growing impact of video as a key part of business collaboration. Video is being used to improve communications, relationships, and productivity by helping people meet face-to-face over distances. These meetings:

Improve decision making by reducing communications delay

Build trust and understanding across time zones within cross-functional and diverse teams

Reduce employee travel, real-estate costs, and environmental impact

Encourage information sharing and knowledge building with employees, partners, and customers

It's all part of engagement - making it easy and natural for people to collaborate - and Cisco is taking these interactions to the next level. Video collaboration experiences are available anywhere, and are as easy as voice. For many use cases, these experiences are better than being there.

Cisco TelePresence® Video Communication Server (VCS) is at the heart of these experiences. Cisco VCS delivers rich video-enabled collaboration throughout and beyond the enterprise network, and is ideal for organizations that do not have Cisco® call control environments but want to use Cisco TelePresence conferencing applications.

Product Overview

Cisco VCS comprises Cisco TelePresence Video Communication Server Control (VCS Control) and Cisco TelePresence Video Communication Server Expressway (VCS Expressway) to enable smooth video communications easily and securely inside and outside the enterprise.

Cisco VCS Control provides video call and session control, registrations, and enhanced security for Cisco TelePresence conferences. It enables definition of aspects such as routing, dial plans, and bandwidth usage, while allowing organizations to define video call-management applications, customized to their requirements.

For organizations that need video collaboration beyond the enterprise, Cisco VCS Expressway is required alongside Cisco VCS Control. Cisco VCS Expressway allows video traffic to traverse the firewall securely, enabling rich video communications with partners, customers, suppliers, and mobile and teleworkers.

Important use cases for Cisco VCS include:

Business-to-business video: Using Uniform Resource Identifier (URI) dialing, you can collaborate with customers, partners, and suppliers as easily and securely as you do with email messages. No prearrangements are needed. And, if your partners, suppliers, or customers have a third-party standards-based H.323, H.264 switched virtual circuit (SVC), or Session Initiation Protocol (SIP) system, you can collaborate with them too - as easily as you do with those people in your own office.

Mobile video experiences using Cisco Jabber® for TelePresence (formally Movi) clients: Secure mobile access based on Transport Layer Security (TLS), Cisco Jabber® for TelePresence mobile lets you make and receive video calls without requiring the extra step of a VPN.

Teleworkers: Teleworkers can use their personal Cisco TelePresence endpoints for video interactions with colleagues, customers, partners, and suppliers from their home office.

Investment protection: The solution offers video interoperability with your current standards-based H.323, H.264 SVC, and AVC or SIP systems and devices.

When Cisco VCS is deployed with Cisco Unified Communications Manager or Cisco Business Edition 9.1.2 or later, the following is also possible when remote and mobile access to Cisco Unified Communications Manager is enabled:

Mobile experiences using any Cisco Jabber client with access to all collaboration workloads (video, voice, content, instant messaging, and presence) without requiring the extra step of a VPN.

VPN-less teleworker support for Cisco TelePresence personal endpoints (Cisco TelePresence EX, MX, SX and C Series as well as Cisco Jabber).

Mobile and browser-based collaboration with Jabber Guest: Realize the benefits of new ways of securely and easily interacting with “guests” whether they are consumers, other businesses, or even temporary employees.

The Cisco VCS Control and Expressway deliver exceptional scalability and resiliency, secure communications, and simplified large-scale provisioning and network administration in conjunction with Cisco TelePresence Management Suite (Cisco TMS). They can be deployed as a dedicated appliance or as a virtualized application on VMware with additional support for Cisco Unified Computing System (Cisco UCS) platforms.

More features and capabilities are listed in Table 1.

Table 1. Cisco VCS Additional Product Features and Capabilities

Cisco VCS Control

Cisco VCS Expressway

SIP registrar and SIP proxy server
H.323 Gatekeeper Interoperability and Interworking between SIP and H.323 standards-compliant endpoints and support for communication with IBM Lotus Sametime and Microsoft Lync environments including Microsoft Lync 2013 (H.264 SVC) clients
Zone and bandwidth management: Cisco VCS Control supports management of the allocation of bandwidth between sites, endpoints, and groups of endpoints
Dial-plan and call-routing control: These features allow administrators to create dial plans to define the way in which calls are handled within the network
Authentication: You can configure Cisco VCS Control to allow both authenticated and unauthenticated endpoints to register to the same VCS, and to subsequently control the operation of those endpoints based on their authentication status
Policy services
Deployment flexibility: You can deploy Cisco VCS Control virtually or as an appliance, in a clusters or standalone environments
Advanced Joint Interoperability Test Command (JITC) security
Firewall traversal services using SIP or H.460.18/19
Call-routing services including alphanumeric URI dialing, and Domain Name System (DNS) Service Record (SRV) configuration
Policy services
Deployment flexibility: You can deploy Cisco VCS Expressway virtually or as an appliance
Traversal Using Relays for NAT (TURN) relay services:

These services provide TURN relay services to Interactive Connectivity Establishment (ICE)-enabled endpoints to allocate relays for the media components of the call. The endpoints perform connectivity checks through ICE to determine how they will communicate

For communications between VCS and external Microsoft Lync servers and clients that are registered through a Microsoft Edge Server, a Back-to-Back User Agent for Microsoft Lync is provided with Cisco VCS Expressway

Figures 1 illustrates a Cisco VCS standalone deployment, and Figure 2 shows Cisco VCS with Cisco Unified Communications Manager or Business Edition deployment.

Figure 1. Cisco VCS Standalone Deployment

Figure 2. Cisco VCS with Cisco Unified Communications Manager or Business Edition (Requires Cisco Unified Communications Manager with Business Edition 9.1 or Later and Cisco VCS X8.1 or Later with Mobile and Remote Access to Cisco Unified Communications Manager Enabled)

Table 2 lists general specifications, Table 3 lists appliance and virtualized application specifications, and Table 4 lists the certifications and awards of the Cisco VCS.

Table 2. Specifications of Cisco VCS Control and VCS Expressway

Product Feature

Product Specification

User Interface

Web browsers supported

Web interface support for Internet Explorer 8 or 9; Firefox 3 or later; and Chrome

Management interfaces

Support for industry standards such as Secure HTTP (HTTPS), XML, Simple Network Management Protocol (SNMP v2 and v3), secure copy protocol (SCP), and Secure Shell (SSH) Protocol
Embedded setup wizard for initial configuration
Integration with Cisco TMS Version 13.2 or later for scalable provisioning and configuration
Call logging and advanced diagnostics support
Local Time Zone Away (VCS Expressway only)

Languages supported

English, Chinese (Simplified), French, German, Japanese, Korean, Russian, and Spanish

Endpoint Registration and Session Management

Supported endpoints

Cisco VCS Expressway is compatible with any standards-compliant H.323, H.264 SVC, or SIP videoconferencing or telepresence device.
Provisioning and configuration are supported only for Cisco TelePresence endpoints.
Mobile worker access to video and unified communications services are supported by Cisco Jabber Video for TelePresence (Movi) and Cisco Jabber Unified Communications applications, respectively.
( Note: For full details, please refer to the relevant release notes for the version(s) of Cisco Jabber that you are using).
Cisco Jabber Unified Communications applications must be registered to Cisco Unified Communications Version 9.1.2 or later.

Endpoint registration

Support for manual registration of H.323 and SIP endpoints
Support for registration of H.323 ID and E.164 aliases and services
Support for Unicode (UTF-8) registration for global implementation

Session control

Support for H.225/Q.931 and H.245 call-control routed mode and non-call routed mode
Support for H.323-SIP Interworking Encryption
Support for H.323-SIP Interworking DuoVideo
Support for URI dialing
Support for direct call signaling among neighbored Cisco VCSs, border controllers, and gatekeepers
Support for call policy management (RFC 3880), including call policy and user policy (FindMe)
Support for conference hunting for multipoint-control-unit (MCU) clusters
Support for call routed mode
Support for call loop detection

Zone control and bandwidth management

Support for remote zone monitoring
Support for remote zone redundancy
Support for up to 1000 neighbor zones (including Cisco VCSs, border controllers, gatekeepers, andSIPproxies)
Support for subzone area definition for bandwidth management
Support for flexible zone configuration with named zones and default zone
Support for forwarding of requests to neighbor zones
Support for registration control (open, specifically allow, and specifically deny)
Support for interzone bandwidth management: Definable call by call

Maximum bandwidth per call

Maximum aggregate bandwidth for all neighboring zones

Support for intrazone bandwidth management: Definable call by call

Maximum bandwidth per call

Maximum aggregate bandwidth

Support for auto-down-speeding if call exceeds per-call maximum
Support for gateway load balancing
Support for automatic network failover
Support for capacity warnings for users and administrators

Network

Support for Domain Name System (DNS) addressing
Support for IPv4 and IPv6 simultaneously
Support for IPv4 and IPv6 translation services

Scalability and Capacity

Single VCS capacity
(appliance or small and medium virtual-machine deployments)

The capacity of one Cisco VCS (appliance or small and medium virtual machine) follows:

Up to 2500 direct registrations

Up to 2500 proxied registrations to Cisco Unified CM

Up to 100 video calls or 200 audio calls

Up to 1000 subzones

Single VCS capacity
(large virtual-machine deployments)

The capacity of one Cisco VCS (large virtual machine) follows:

Up to 5000 direct registrations

Up to 2500 proxied registrations to Cisco Unified CM

Up to 500 video calls or 1000 audio calls

Up to 1000 subzones

Cisco VCS CE500 Appliance

The capacity of one Cisco VCS CE500 is as follows:

1 Gbps network interface

Up to 2500 direct registrations

Up to 2500 proxied registrations to Cisco Unified CM

Up to 100 video calls or 200 audio calls

Cisco VCS CE1000

The capacity of one Cisco VCS CE1000 is as follows:

1 or 10 Gbps network interfaces

Up to 5000 direct registrations*

Up to 2500 proxied registrations to Cisco Unified CM

Up to 500 video calls or 1000 audio calls*

*Assumes 10G interface

Clustered VCS capacity

Up to six VCS appliances or virtual machines can be clustered to increase capacity and provide redundancy.
Clustering increases the maximum registrations, traversal, and nontraversal calls by up to four times.

Microsoft Lync interworking capacity

The maximum number of calls interworked to Microsoft Lync is 100. It is highly recommended that a separate VCS Control server is deployed for use as a dedicated Microsoft Lync gateway.

System Security and Resilience

Security features

Secure management with HTTPS, SSH, and SCP
Secure file transfer
Inactivity timeout
Built-in firewall configuration rules (Cisco VCS Control)
Ability to lock down IP services
Requirement for authentication on HTTP(S), SSH, and SCP
H.235 authentication support
Transport Layer Security (TLS) for SIP signaling
Roles-based password-protected GUI user access
Ability to enforce strict passwords
Ability to disable root access over SSH
Automated intrusion protection
Support for delegated credential checking across a traversal zone with Cisco VCS Expressway
Federal Information Processing Standards (FIPS) 140-2-compliant cryptographic modules

Resilience and reliability

Ability to deploy in six-redundant cluster
Ability to share licenses across a cluster
Ability for registrations to survive system restart
Ability to replicate configuration for clusters
Ability for the Cisco VCS Expressway process to recycle within seconds
Support for Cisco VCS Expressway H.225 Alternate Gatekeeper

Firewall Traversal

Traversal services

Cisco Expressway technology
STUN discovery and STUN relay services
Firewall traversal STUN-compliant
H.460.18/19-compliant
H.460.18 client-proxy support
Support for H.460.19 multiplexed media
SIP support

Remote collaboration services supported

Extensible Messaging and Presence Protocol (XMPP) for instant messaging
HTTPS for logon, provisioning and configuration, contact search, and visual voicemail services
SIP for session establishment, register, and invite using Cisco Business Edition and Cisco Unified Communications ManagerReal-Time Transfer Protocol (RTP) and Secure RTP (SRTP) for audio and video
Binary Floor Control Protocol (BFCP) for content sharing

Network

Support for Domain Name System (DNS) addressing
Support for IPv4 and IPv6 simultaneously
Support for IPv4 and IPv6 translation services

Product Specifications for Virtualized Environments

Cisco VCS Control and Expressway can be deployed virtually or as an appliance. Table 3 lists the virtualized application specifications.

Table 3. Cisco VCS Control Virtualized Application Specifications

Product Feature

Product Specification

Virtualized Application Specifications

Servers for virtual environment

Cisco UCS B- or C-Series Servers or third-party servers that meet the minimum requirements
VMware vSphere or vCenter server running ESXi, which includes Cisco UCS E-Series Servers on the Cisco Integrated Services Routers (ISRs)

For full details about host requirements, refer to the Cisco TelePresence VCS Virtual Machine deployment guide.

Virtual-Machine host requirements

Small Deployment

Medium Deployment
(Typical Installation)

Large Deployment
(For Performance and Scalability)

Virtual CPU (vCPU)

2 core

2 core

8 core

Reserved CPU resource

3600 MHz (2 x 1.8 GHz)

4800 MHz (2 x 2.4 GHz)

25600 MHz (8 x 3.20 GHz)

Reserved RAM

4 GB

6 GB

8 GB

Disk space

132 GB

132 GB

132 GB

Network interface card (NIC)

1 Gb

1 Gb

10 Gb

Product Specifications When Deployed as an Appliance

Cisco VCS Control and VCS Expressway can also be deployed as an appliance on the Cisco CE500 and CE1000 appliances.

Table 4. Appliance Features and Benefits

Cisco CE500 and CE1000 Appliance Features

Benefits

10-Gbps unified network fabric

Low-latency, lossless, 10-Gbps Ethernet and industry-standard Fibre Channel over Ethernet (FCoE) and native Fibre Channel fabric
Wire-once deployment model in which changing I/O configurations no longer means installing adapters and recabling racks and switches
Fewer interface cards, cables, and upstream network ports to purchase, power, configure, and maintain

Redundant fans and power supplies

Dual-redundant fans and hot-swappable, redundant power supplies for enterprise-class reliability and uptime
Power efficiency through Cisco Common Form-Factor Platinum Power Supplies (450W and 650W)

Integrated dual-port Gigabit Ethernet

Outstanding network I/O performance and increased network efficiency and flexibility
Increased network availability when configured in failover configurations

Trusted Platform Module (TPM)

A chip (microcontroller) that can securely store artifacts used to authenticate the platform (server);these artifacts can include passwords, certificates, or encryption keys
Can also be used to store platform measurements that help ensure that the platform remains trustworthy, helping ensure authentication and authorization

Tool-free access

Tool-free access to all serviceable items, and color-coded indicators to guide users to hot-pluggable and serviceable items

Table 5. Product Specifications for the Cisco CE500 and CE1000 Appliances

Item

Platform Specifications for Cisco CE500 and CE1000

Processors

CE500: 1 Intel 3.30-GHz Xeon processor(s) (E5-2643/130W 4C/10MB Cache/DDR3 1600MHz)

CE1000: 2 Intel 3.30-GHz Xeon processor(s) (E5-2643/130W 4C/10MB Cache/DDR3 1600MHz)

Memory

CE500: 16-GB memory (DDR3-1600-MHz RDIMM/PC3-12800/dual rank/1.35v) advanced error-correcting code (ECC)

CE1000: 32-GB memory (DDR3-1600-MHz RDIMM/PC3-12800/dual rank/1.35v) advanced ECC

Network Interfaces

CE500: Broadcom 5709 dual-port 1 Gb with TCP/IP Offload Engine (TOE) Small Computer System Interface over IP (iSCSI) for M3 Servers

CE1000: Intel X520 dual-port 10-Gb Small Form-Factor Pluggable Plus (SFP+) adapter

RAID card

CE1000 only: RAID 1 configuration, hardware controller
(MegaRAID 9271 without Supercap, 2 X4 internal SAS connector)

Hard drives

Two 1-TB SAS 7.2K rpm 3.5-inch HDD with hot plug; drive sled mounted

Cisco UCS Integrated Management Controller

Integrated Emulex Pilot-3 Baseboard Management Controller (BMC)
Intelligent Platform Management Interface (IPMI) 2.0 compliant for management and control
One 10/100/1000 Ethernet out-of-band management interface
Command-line interface (CLI) and WebGUI management tool for automated, lights-out management
KVM

Front-panel connector

One KVM console connector (supplies 2 USB, 1 VGA, and 1 serial connector)

Front-panel locator LED

Indicator to help direct administrators to specific servers in large data center environments

Additional rear connectors

Additional interfaces including a VGA video port, 2 USB 2.0 ports, an RJ-45 serial port, 1 Gigabit Ethernet management port, and dual 1 Gigabit Ethernet ports

Physical dimensions
(H x W x D)

1 rack unit (1RU): 1.7 x 16.9 x 28.5 in. (4.32 x 43 x 72.4 cm)

Temperature: Operating

32 to 104°F (0 to 40°C) (operating, sea level, no fan fail, no CPU throttling, turbo mode)

Temperature: Nonoperating

-40 to 158°F (-40 to 70°C)

Humidity: Operating

10 to 90% noncondensing

Humidity: Nonoperating

5 to 93% noncondensing

Altitude: Operating

0 to 10,000 ft (0 to 3000m); maximum ambient temperature decreases by 1°C per 300m)

Altitude: Nonoperating

0 to 40,000 ft (12,000m)

Table 6. Certification and Approvals for Cisco VCS Control and VCS Expressway and CE500 and CE1000 Appliances

Product Feature

Product Specification

Certification

LVD 73/23/EC
EMC 89/366/ECC
Cisco VCS Version X7 is ICSA Labs Certified

Approvals and compliance

Directive 73/23/EEC (Low Voltage Directive)
Directive 89/336/EEC (EMC Directive)
Standards EN 60950, EN 55022 Class A, EN 55024, and EN 61000-3-2/-3-3
Approved according to UL 60950 and CAN/CSA C22.2 No. 60950
Compliance with FCC15B Class A
Joint Interoperability Test Command (JITC)

Supported RFCs

RFCs 2543, 3261, 3264, 1889, 3265, 3325, 3515, 3891, 3892, 2327, 4566, 5626, 5627, 5389, and 5766

Certifications and Approvals for the CE500 and CE1000 Appliances

Safety

UL 60950-1 No. 21CFR1040 Second Edition
CAN/CSA-C22.2 No. 60950-1 Second Edition
IEC 60950-1 Second Edition
EN 60950-1 Second Edition
IEC 60950-1 Second Edition
AS/NZS 60950-1
GB4943 2001

EMC: Emissions

47CFR Part 15 (CFR 47) Class A
AS/NZS CISPR22 Class A
CISPR2 2 Class A
EN55022 Class A
ICES003 Class A
VCCI Class A
EN61000-3-2
EN61000-3-3
KN22 Class A
CNS13438 Class A

EMC: Immunity

EN55024
CISPR24
EN300386
KN24

Ordering Information

To order Cisco VCS, visit the Cisco Ordering Home Page and refer to Tables 7 and 8.

Table 7. Ordering Information for Cisco VCS Control

Product Name

Part Numbers

Compliance Model Number

Cisco Video Communication Server Control (VCS Control Appliance)

Comes with: Video Communication Server, Gateway feature, cables

Note: Must select top level part number and add CTI-VCS-CNTRL-K9 option. A minimum of 10 non-traversal licenses must be selected when ordering the VCS Control Appliance

CTI-CE500-BDL-K9

-or-

CTI-CE1K-BDL-K9

Cisco Video Communication Server Control (Virtualized Application)

Comes with: Video Communication Server, Gateway feature, FindMe feature

Note: A minimum of 10 non-traversal licenses must be selected when ordering the VCS Virtualized Application

R-VMVCS-CTRL-K9

TTC2-04

Ordering Options for the Cisco VCS Control

10 Non-Traversal Calls for Cisco VCS Control

LIC-VCS-10

N/A

Additional 20 Non-traversal calls for Cisco VCS Control

LIC-VCS-20

N/A

Additional 50 Non-traversal calls for Cisco VCS Control

LIC-VCS-50

N/A

Additional 200 Non-traversal calls for Cisco VCS Control

LIC-VCS-200

N/A

Additional 300 Non-traversal calls for Cisco VCS Control

LIC-VCS-300

N/A

5 Traversal Calls for Cisco VCS Expressway (large .ova VMVCS or CE1K only)

LIC-VCSE-5

N/A

10 Traversal Calls for Cisco VCS Expressway (large .ova VMVCS or CE1K only)

LIC-VCSE-10

N/A

20 Traversal Calls for Cisco VCS Expressway (large .ova VM VCS or CE1K only)

LIC-VCSE-20

N/A

50 Traversal Calls for Cisco VCS Expressway (large .ova VM VCS or CE1K only)

LIC-VCSE-50

N/A

VCS Advanced Account Security (JITC) for Cisco VCS Control

LIC-VCS-JITC

N/A

VCS Enhanced Microsoft Collaboration for Cisco VCS Control

LIC-VCS-OCS

N/A

Enable Device Provisioning for Cisco VCS

LIC-VCS-DEVPROV

N/A

VCS FindMe Application for Cisco VCS Control (VCS Appliance Only)

LIC-VCS-FINDME

N/A

Table 8. Ordering Information for Cisco VCS Expressway

Product Name

Part Numbers

Compliance Model Number

Cisco TelePresence Video Communication Server Expressway

(VCS Expressway Appliance)

Comes with: Cisco TelePresence Video Communication Server, Expressway feature, Gateway Feature, 1800 TURN Relay Option, Cables

Note: Must select top level part number and add CTI-VCS-EXPWY-K9 option. Aminimum of 5 traversal licenses must be selected when ordering the VCS Expressway Appliance

CTI-CE500-BDL-K9

-or-

CTI-CE1K-BDL-K9

Cisco TelePresence Video Communication Server Expressway

(Virtualized Application)

Comes with: Cisco TelePresence Video Communication Server, Expressway Feature, Gateway Feature, 1800 TURN Relay Option, VCS-Dual Network Interface Feature

Note: A minimum of 5 traversal licenses must be selected when ordering the VCS Expressway Virtualized Application

R-VMVCS-EXPWY-K9

TTC2-04

Ordering Options for the Cisco VCS Expressway

5 Traversal Calls for Cisco VCS Expressway

LIC-VCSE-5

N/A

10 Traversal Calls for Cisco VCS Expressway

LIC-VCSE-10

N/A

20 Traversal Calls for Cisco VCS Expressway

LIC-VCSE-20

N/A

50 Traversal Calls for Cisco VCS Expressway

LIC-VCSE-50

N/A

Additional 10 Non-traversal calls for Cisco VCS Expressway

LIC-VCS-10

N/A

Additional 20 Non-traversal calls for Cisco VCS Expressway

LIC-VCS-20

N/A

Additional 50 Non-traversal calls for Cisco VCS Expressway

LIC-VCS-50

N/A

Additional 200 Non-traversal calls for Cisco VCS Expressway

LIC-VCS-200

N/A

Additional 300 Non-traversal calls for Cisco VCS Expressway

LIC-VCS-300

N/A

Enable Device Provisioning for Cisco VCS

LIC-VCS-DEVPROV

N/A

Advanced Networking for Cisco VCS Expressway (Dual Network Interface)

LIC-VCS-DI

N/A

VCS FindMe Application for Cisco VCS Expressway

LIC-VCS-FINDME

N/A

VCS Enhanced Microsoft Collaboration

LIC-VCS-OCS

N/A

Service and Support

Cisco offers a wide range of services programs to accelerate customer success. These innovative services programs are delivered through a unique combination of people, processes, tools, and partners, resulting in high levels of customer satisfaction. Cisco services can help you protect your network investment, optimize network operations, and prepare your network for new applications to extend network intelligence and the power of your business. For more information about Cisco Services, visit Cisco Technical Support Services online.

For More Information

For more information about the Cisco VCS Family, please visit http://www.cisco.com/go/vcs or contact your local Cisco account manager.