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Cisco TelePresence Video Communication Server (VCS)

Cisco TelePresence Video Communication Server version X8.6 Data Sheet

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Advanced Video Applications, Session Control, and Firewall Traversal

As the workforce becomes more mobile and distributed, leaders recognize the benefits and growing impact of video as a key part of business collaboration. Video is being used to improve communications, relationships, and productivity by helping people meet face to face over distances. These meetings:

   Improve decision making by reducing communications delay

   Build trust and understanding across time zones within cross-functional and diverse teams

   Reduce employee travel, real-estate costs, and environmental impact

   Encourage information sharing and knowledge building with employees, partners, and customers

It's all part of engagement - making it easy and natural for people to collaborate - and Cisco is taking these interactions to the next level. Video collaboration experiences are available anywhere, and are as easy as voice. For many use cases, these experiences are better than being there.

Cisco TelePresence® Video Communication Server (VCS) is at the heart of these experiences. VCS delivers rich video-enabled collaboration throughout and beyond the enterprise network, and is ideal for organizations that do not have Cisco® call control environments but want to use Cisco TelePresence conferencing applications.

Product Overview

VCS comprises Cisco TelePresence Video Communication Server Control (VCS Control) and Cisco TelePresence Video Communication Server Expressway (VCS Expressway) to enable smooth video communications easily and securely inside and outside the enterprise.

VCS Control provides video call and session control, registrations, and enhanced security for Cisco TelePresence conferences. It enables definition of aspects such as routing, dial plans, and bandwidth usage, while allowing organizations to customize video call-management applications to their requirements.

For organizations that need video collaboration beyond the enterprise, VCS Expressway is required alongside VCS Control. VCS Expressway allows video traffic to traverse the firewall securely, enabling rich video communications with partners, customers, suppliers, mobile workers, and teleworkers.

Important use cases for Cisco VCS include:

   Business-to-business video: Using Uniform Resource Identifier (URI) dialing, you can collaborate with customers, partners, and suppliers as easily and securely as you do using email messages. No prearrangements are needed. And if your partners, suppliers, or customers have a third-party standards-based Session Initiation Protocol (SIP) or H.323, system, you can collaborate with them too, as easily as you do with the people in your own office.

   Mobile video experiences using Cisco Jabber Video for TelePresence (formerly Movi) clients: Providing secure mobile access based on Transport Layer Security (TLS), Cisco Jabber Video for TelePresence mobile lets you make and receive video calls without requiring the extra step of a VPN.

   Teleworkers: Teleworkers can use their personal Cisco TelePresence endpoints for video interactions with colleagues, customers, partners, and suppliers from their home office.

   Investment protection: The solution offers video interoperability with your current standards-based SIP or H.323 systems and devices.

When VCS is deployed with Cisco Unified Communications Manager or Cisco Business Edition 9.1.2 or later, the following are also possible when remote and mobile access to Cisco Unified Communications Manager is enabled:

   Mobile experiences using any Cisco Jabber® client with access to all collaboration workloads (video, voice, content, instant messaging, and presence) without requiring the extra step of a VPN.

   VPN-less teleworker support for Cisco endpoints (Cisco TelePresence EX Series, MX Series, and SX Series; Cisco TelePresence Integrator C Series; Cisco DX Series; as well as Cisco Jabber).

   Mobile and browser-based collaboration with Cisco Jabber Guest: Realize the benefits of new ways of securely and easily interacting with “guests,” whether they are consumers, other businesses, or even temporary employees.

VCS Control and Expressway deliver exceptional scalability and resiliency, highly secure communications, and simplified large-scale provisioning and network administration in conjunction with Cisco TelePresence Management Suite (Cisco TMS). They can be deployed as a dedicated appliance or as a virtualized application on VMware with additional support for Cisco Unified Computing System (Cisco UCS) platforms.

More features and capabilities are listed in Table 1.

Table 1.       Additional VCS Features and Capabilities

Cisco VCS Control

Cisco VCS Expressway

  SIP registrar and SIP proxy server
  H.323 gatekeeper interoperability and interworking between SIP and H.323 standards-compliant endpoints and support for communication with IBM Lotus Sametime and Microsoft Lync environments, including Microsoft Lync 2013 (H.264 SVC) clients
  Zone and bandwidth management: VCS Control supports management of the allocation of bandwidth among sites, endpoints, and groups of endpoints
  Dial-plan and call-routing control: These features allow administrators to create dial plans to define how calls are handled within the network
  Authentication: You can configure VCS Control to allow both authenticated and unauthenticated endpoints to register to the same VCS, and to subsequently control the operation of those endpoints based on their authentication status
  Policy services
  Deployment flexibility: You can deploy VCS Control virtually or as an appliance, in clusters or standalone environments
  Advanced Joint Interoperability Test Command (JITC) security
  Firewall traversal services using SIP or H.460.18/19
  Call-routing services including alphanumeric URI dialing and Domain Name System (DNS) Service Record (SRV) configuration
  Policy services
  Deployment flexibility: You can deploy VCS Expressway virtually or as an appliance
  Traversal Using Relays for NAT (TURN) relay services:
   These services provide TURN relay services to Interactive Connectivity Establishment (ICE)-enabled endpoints to allocate relays for the media components of the call. The endpoints perform connectivity checks through ICE to determine how they will communicate
   For communications between VCS and external Microsoft Lync servers and clients that are registered through a Microsoft Edge Server, a back-to-back user agent for Microsoft Lync is provided with VCS Expressway

Figures 1 illustrates a standalone VCS deployment, and Figure 2 shows VCS deployed with Cisco Unified Communications Manager or Business Edition.

Figure 1.      Standalone VCS Deployment

Figure 2.      VCS with Cisco Unified Communications Manager or Business Edition

Note:    Requires Cisco Unified Communications Manager with Business Edition 9.1 or later and VCS X8.1 or later with mobile and remote access to Cisco Unified Communications Manager enabled.

General Specifications

Table 2 lists general specifications for VCS Control and VCS Expressway.

Table 2.       Specifications for VCS Control and VCS Expressway

Product Feature

Product Specification

User Interface

Web browsers supported

  Web interface support for Internet Explorer 8, 9, 10, and 11; Firefox 3 or later; and Chrome

Management interfaces

  Support for industry standards such as Secure HTTP (HTTPS), XML, Simple Network Management Protocol (SNMP v2 and v3), secure copy protocol (SCP), and Secure Shell (SSH) Protocol
  Embedded setup wizard for initial configuration
  Integration with Cisco TMS Version 13.2 or later for scalable provisioning and configuration
  Call logging and advanced diagnostics support
  Local Time Zone Away (VCS Expressway only)

Languages supported

  English, Chinese (Simplified), French, German, Japanese, Korean, Russian, and Spanish

Endpoint Registration and Session Management

Supported endpoints

  VCS Expressway is compatible with any standards-compliant H.323, H.264 SVC, or SIP video conferencing or telepresence device.
  Provisioning and configuration are supported only for Cisco TelePresence endpoints.
  Mobile worker access to video and unified communications services are supported by Cisco Jabber Video for TelePresence (Movi) and Cisco Jabber Unified Communications applications, respectively.
(Note: For full details, please refer to the relevant release notes for the version(s) of Cisco Jabber that you are using).
  Cisco Jabber Unified Communications applications must be registered to Cisco Unified Communications Version 9.1.2 or later.

Endpoint registration

  Support for manual registration of H.323 and SIP endpoints
  Support for registration of H.323 ID and E.164 aliases and services
  Support for Unicode (UTF-8) registration for global implementation

Session control

  Support for H.225/Q.931 and H.245 call-control routed mode and non-call routed mode
  Support for H.323-SIP Interworking Encryption
  Support for H.323-SIP Interworking DuoVideo
  Support for URI dialing
  Support for direct call signaling among neighbored VCSs, border controllers, and gatekeepers
  Support for call policy management (RFC 3880), including call policy and user policy (FindMe)
  Support for conference hunting for multipoint-control-unit (MCU) clusters
  Support for call routed mode
  Support for call loop detection

Zone control and bandwidth management

  Support for remote zone monitoring
  Support for remote zone redundancy
  Support for up to 1000 neighbor zones (including VCSs, border controllers, gatekeepers, and SIP proxies)
  Support for subzone area definition for bandwidth management
  Support for flexible zone configuration with named zones and default zone
  Support for forwarding of requests to neighbor zones
  Support for registration control (open, specifically allow, and specifically deny)
  Support for interzone bandwidth management: Definable call by call
   Maximum bandwidth per call
   Maximum aggregate bandwidth for all neighboring zones
  Support for intrazone bandwidth management: Definable call by call
   Maximum bandwidth per call
   Maximum aggregate bandwidth
  Support for auto-down-speeding if call exceeds per-call maximum
  Support for gateway load balancing
  Support for automatic network failover
  Support for capacity warnings for users and administrators

Network

  Support for DNS addressing
  Support for IPv4 and IPv6 simultaneously
  Support for IPv4 and IPv6 translation services

Scalability and Capacity

Single VCS capacity
(appliance or small and medium virtual-machine deployments)

  The capacity of one VCS (appliance or small and medium virtual machine) follows:
   Up to 2500 registrations
   Up to 500 nontraversal calls
   Up to 100 traversal calls
   Up to 1000 subzones

Single VCS capacity
(large virtual-machine deployments)

  The capacity of one VCS (large virtual machine) follows:
   Up to 2500 registrations
   Up to 500 nontraversal calls
   Up to 500 traversal calls
   Up to 1000 subzones

VCS CE500 appliance

  The capacity of oneVCS CE500 is as follows:
   1 Gbps network interface
   Up to 2500 registrations
   Up to 500 nontraversal calls
   Up to 100 traversal calls
   Up to 1000 subzones

Note: The maximum number of calls interworked to Microsoft Lync is 100. It is highly recommended that a separate VCS Control be deployed for use as a dedicated Microsoft Lync gateway.

VCS CE1000 appliance

  The capacity of one VCS CE1000 is as follows:
   1 or 10 Gbps network interfaces
   Up to 2500 registrations
   Up to 500 nontraversal calls
   Up to 500 traversal calls

Note: The maximum number of calls interworked to Microsoft Lync 2013 is 100. It is highly recommended that a separate VCS Control be deployed for use as a dedicated Microsoft Lync gateway.

Clustered VCS capacity

  Up to six VCS appliances or virtual machines can be clustered to increase capacity and provide redundancy.
  Clustering increases the maximum registrations, traversal, and nontraversal calls by up to four times.

Microsoft Lync interworking capacity

  The maximum number of calls interworked to Microsoft Lync is 100. It is highly recommended that a separate VCS Control server is deployed for use as a dedicated Microsoft Lync gateway.

System Security and Resilience

Security features

  Secure management with HTTPS, SSH, and SCP
  Secure file transfer
  Inactivity timeout
  Built-in firewall configuration rules (VCS Control)
  Ability to lock down IP services
  Requirement for authentication on HTTP(S), SSH, and SCP
  H.235 authentication support
  Transport Layer Security (TLS) for SIP signaling
  Roles-based password-protected GUI user access
  Ability to enforce strict passwords
  Ability to disable root access over SSH
  Automated intrusion protection
  Support for delegated credential checking across a traversal zone with VCS Expressway
  Federal Information Processing Standards (FIPS) 140-2-compliant cryptographic modules

Resilience and reliability

  Ability to deploy in six-redundant cluster
  Ability to share licenses across a cluster
  Ability for registrations to survive system restart
  Ability to replicate configuration for clusters
  Ability for the VCS Expressway process to recycle within seconds
  Support for VCS Expressway H.225 Alternate Gatekeeper

Firewall Traversal

Traversal services

  Cisco Expressway technology
  Serial tunnel (STUN) discovery and STUN relay services
  Firewall traversal STUN-compliant
  H.460.18/19-compliant
  H.460.18 client-proxy support
  Support for H.460.19 multiplexed media
  SIP support

Remote collaboration services supported

  Extensible Messaging and Presence Protocol (XMPP) for instant messaging
  HTTPS for logon, provisioning and configuration, contact search, and visual voicemail services
  SIP for session establishment, register, and invite using Cisco Business Edition and Cisco Unified Communications Manager Real-Time Transfer Protocol (RTP) and Secure RTP (SRTP) for audio and video
  Binary Floor Control Protocol (BFCP) for content sharing

Network

  Support for DNS addressing
  Support for IPv4 and IPv6 simultaneously
  Support for IPv4 and IPv6 translation services

Product Specifications for Virtualized Environments

VCS Control and VCS Expressway can be deployed virtually or as an appliance. Table 3 lists the virtualized application specifications.

Table 3.       VCS Control and VCS Expressway Virtualized Application Specifications

Product Feature

Product Specification

Virtualized Application Specifications

Servers for virtual environment

  Cisco UCS B- or C-Series Servers or third-party servers that meet the minimum requirements
  VMware vSphere or vCenter server running ESXi, which includes Cisco UCS E-Series Servers on the Cisco Integrated Services Routers

For full details about host requirements, refer to the Cisco TelePresence VCS Virtual Machine deployment guide.

Virtual Machine Host Requirements

Small Deployment

Medium Deployment
(Typical Installation)

Large Deployment
(For Performance and Scalability)

Virtual CPU (vCPU)

2 core

2 core

8 core

Reserved CPU resource

3600 MHz (2 x 1.8 GHz)

4800 MHz (2 x 2.4 GHz)

25600 MHz (8 x 3.20 GHz)

Reserved RAM

4 GB

6 GB

8 GB

Disk space

132 GB

132 GB

132 GB

Network interface card (NIC)

1 Gb

1 Gb

10 Gb

Product Specifications When Deployed as an Appliance

VCS Control and VCS Expressway can also be deployed as an appliance on the VCS CE500 and CE1000 appliances. Table 4 lists the features and benefits of these appliances. Table 5 gives the specifications for the appliances. Table 6 provides the certifications and approvals for VCS Control, VCS Expressway, and the CE500 and CE1000 appliances.

Table 4.       Appliance Features and Benefits

VCS CE500 and CE1000 Appliance Features

Benefits

10-Gbps unified network fabric

  Low-latency, lossless, 10-Gbps Ethernet and industry-standard Fibre Channel over Ethernet (FCoE) and native Fibre Channel fabric
  Wire-once deployment model in which changing I/O configurations no longer means installing adapters and recabling racks and switches
  Fewer interface cards, cables, and upstream network ports to purchase, power, configure, and maintain

Redundant fans and power supplies

  Dual-redundant fans and hot-swappable, redundant power supplies for enterprise-class reliability and uptime
  Power efficiency through Cisco Common Form-Factor Platinum Power Supplies (450W and 650W)

Integrated dual-port Gigabit Ethernet

  Outstanding network I/O performance and increased network efficiency and flexibility
  Increased network availability when configured in failover configurations

Trusted Platform Module (TPM)

  A chip (microcontroller) that can securely store artifacts used to authenticate the platform (server);these artifacts can include passwords, certificates, or encryption keys
  Can also be used to store platform measurements that help ensure that the platform remains trustworthy, helping ensure authentication and authorization

Tool-free access

  Tool-free access to all serviceable items, and color-coded indicators to guide users to hot-pluggable and serviceable items

Table 5.       Product Specifications for the VCS CE500 and CE1000 Appliances

Item

Platform Specifications for Cisco CE500 and CE1000

Processors

CE500: 1 Intel® Xeon® 3.30-GHz processor(s) (E5-2643/130W 4C/10MB Cache/DDR3 1600MHz)

CE1000: 2 Intel Xeon 3.30-GHz processor(s) (E5-2643/130W 4C/10MB Cache/DDR3 1600MHz)

Memory

CE500: 16-GB memory (DDR3-1600-MHz RDIMM/PC3-12800/dual rank/1.35v) advanced error-correcting code (ECC)

CE1000: 32-GB memory (DDR3-1600-MHz RDIMM/PC3-12800/dual rank/1.35v) advanced ECC

Network Interfaces

CE500: Broadcom 5709 dual-port 1 Gb with TCP/IP Offload Engine (TOE) Small Computer System Interface over IP (iSCSI) for M3 Servers

CE1000: Intel X520 dual-port 10-Gb Small Form-Factor Pluggable Plus (SFP+) adapter

RAID card

CE1000 only: RAID 1 configuration, hardware controller
(MegaRAID 9271 without Supercap, 2 X4 internal SAS connector)

Hard drives

Two 1-TB SAS 7.2K rpm 3.5-inch HDD with hot plug; drive sled mounted

Cisco UCS Integrated Management Controller

  Integrated Emulex Pilot-3 Baseboard Management Controller (BMC)
  Intelligent Platform Management Interface (IPMI) 2.0 compliant for management and control
  One 10/100/1000 Ethernet out-of-band management interface
  Command-line interface (CLI) and WebGUI management tool for automated, lights-out management
  Keyboard, video, and mouse (KVM)

Front-panel connector

One KVM console connector (supplies 2 USB, 1 VGA, and 1 serial connector)

Front-panel locator LED

Indicator to help direct administrators to specific servers in large data center environments

Additional rear connectors

Additional interfaces including a VGA video port, 2 USB 2.0 ports, an RJ-45 serial port, 1 Gigabit Ethernet management port, and dual 1 Gigabit Ethernet ports

Physical dimensions
(H x W x D)

1 rack unit (1RU): 1.7 x 16.9 x 28.5 in. (4.32 x 43 x 72.4 cm)

Temperature: Operating

32° to 104°F (0° to 40°C) (operating, sea level, no fan fail, no CPU throttling, turbo mode)

Temperature: Nonoperating

-40° to 158°F (-40° to 70°C)

Humidity: Operating

10% to 90% noncondensing

Humidity: Nonoperating

5% to 93% noncondensing

Altitude: Operating

0 to 10,000 ft (0 to 3000m); maximum ambient temperature decreases by 1°C per 300m)

Altitude: Nonoperating

0 to 40,000 ft (12,000m)

Table 6.       Certifications and Approvals for VCS Control and VCS Expressway and CE500 and CE1000 Appliances

Product Feature

Product Specification

Certifications

  LVD 73/23/EC
  EMC 89/366/ECC
  VCS Version X7 is ICSA Labs Certified

Approvals and compliance

  Directive 73/23/EEC (Low Voltage Directive)
  Directive 89/336/EEC (EMC Directive)
  Standards EN 60950, EN 55022 Class A, EN 55024, and EN 61000-3-2/-3-3
  Approved according to UL 60950 and CAN/CSA C22.2 No. 60950
  Compliance with FCC15B Class A
  Joint Interoperability Test Command (JITC)

Supported RFCs

  RFCs 2543, 3261, 3264, 1889, 3265, 3325, 3515, 3891, 3892, 2327, 4566, 5626, 5627, 5389, and 5766

Certifications and Approvals for the CE500 and CE1000 Appliances

Safety

  UL 60950-1 No. 21CFR1040 Second Edition
  CAN/CSA-C22.2 No. 60950-1 Second Edition
  IEC 60950-1 Second Edition
  EN 60950-1 Second Edition
  IEC 60950-1 Second Edition
  AS/NZS 60950-1
  GB4943 2001

EMC: Emissions

  47CFR Part 15 (CFR 47) Class A
  AS/NZS CISPR22 Class A
  CISPR2 2 Class A
  EN55022 Class A
  ICES003 Class A
  VCCI Class A
  EN61000-3-2
  EN61000-3-3
  KN22 Class A
  CNS13438 Class A

EMC: Immunity

  EN55024
  CISPR24
  EN300386
  KN24

Ordering Information

To order VCS, visit the Cisco Ordering Home Page and refer to Tables 7 and 8.

Table 7.       Ordering Information for VCS Control

Product Name

Part Numbers

Compliance Model Number

Cisco TelePresence Video Communication Server Control (VCS Control appliance)

Comes with: VCS, Gateway feature, cables

Note: Must select top-level part number and add CTI-VCS-CNTRL-K9 option. A minimum of 10 nontraversal licenses must be selected when ordering the VCS Control appliance.

CTI-CE500-BDL-K9

-or-

CTI-CE1K-BDL-K9

 

Cisco TelePresence Video Communication Server Control (virtualized application)

Comes with: VCS, Gateway feature, FindMe feature

Note: A minimum of 10 nontraversal licenses must be selected when ordering the VCS virtualized application.

R-VMVCS-CTRL-K9

TTC2-04

Ordering Options for VCS Control

10 nontraversal calls for VCS Control

LIC-VCS-10

N/A

Additional 20 nontraversal calls for VCS Control

LIC-VCS-20

N/A

Additional 50 nontraversal calls for VCS Control

LIC-VCS-50

N/A

Additional 200 nontraversal calls for VCS Control

LIC-VCS-200

N/A

Additional 300 nontraversal calls for VCS Control

LIC-VCS-300

N/A

5 traversal calls for VCS Expressway (large .ova VMVCS or CE1000 only)

LIC-VCSE-5

N/A

10 traversal calls for VCS Expressway (large .ova VMVCS or CE1000 only)

LIC-VCSE-10

N/A

20 traversal calls for VCS Expressway (large .ova VM VCS or CE1000 only)

LIC-VCSE-20

N/A

50 traversal calls for VCS Expressway (large .ova VM VCS or CE1000 only)

LIC-VCSE-50

N/A

VCS Advanced Account Security (JITC) for VCS Control

LIC-VCS-JITC

N/A

VCS Enhanced Microsoft Collaboration for VCS Control

LIC-VCS-OCS

N/A

Enable device provisioning for VCS

LIC-VCS-DEVPROV

N/A

VCS FindMe application for VCS Control (VCS appliance only)

LIC-VCS-FINDME

N/A

Table 8.       Ordering Information for Cisco VCS Expressway

Product Name

Part Numbers

Compliance Model Number

Cisco TelePresence Video Communication Server Expressway

(VCS Expressway appliance)

Comes with: Cisco TelePresence VCS, Expressway feature, Gateway feature, 1800 TURN relay option, Cables

Note: Must select top-level part number and add CTI-VCS-EXPWY-K9 option. A minimum of 5 traversal licenses must be selected when ordering the VCS Expressway appliance.

CTI-CE500-BDL-K9

-or-

CTI-CE1K-BDL-K9

 

Cisco TelePresence Video Communication Server Expressway

(virtualized application)

Comes with: Cisco TelePresence VCS, Expressway feature, Gateway feature, 1800 TURN relay option, VCS-Dual Network Interface feature

Note: A minimum of 5 traversal licenses must be selected when ordering the VCS Expressway virtualized application.

R-VMVCS-EXPWY-K9

TTC2-04

Ordering Options for the Cisco VCS Expressway

5 traversal calls for VCS Expressway

LIC-VCSE-5

N/A

10 traversal calls for VCS Expressway

LIC-VCSE-10

N/A

20 traversal calls for VCS Expressway

LIC-VCSE-20

N/A

50 traversal calls for VCS Expressway

LIC-VCSE-50

N/A

Additional 10 nontraversal calls for VCS Expressway

LIC-VCS-10

N/A

Additional 20 nontraversal calls for VCS Expressway

LIC-VCS-20

N/A

Additional 50 nontraversal calls for VCS Expressway

LIC-VCS-50

N/A

Additional 200 nontraversal calls for VCS Expressway

LIC-VCS-200

N/A

Additional 300 Non-traversal calls for Cisco VCS Expressway

LIC-VCS-300

N/A

Enable device provisioning for VCS

LIC-VCS-DEVPROV

N/A

Advanced networking for VCS Expressway (dual network interface)

LIC-VCS-DI

N/A

VCS FindMe application for VCS Expressway

LIC-VCS-FINDME

N/A

VCS enhanced Microsoft collaboration

LIC-VCS-OCS

N/A

Service and Support

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For More Information

For more information about the Cisco TelePresence VCS product line, please visit http://www.cisco.com/go/vcs or contact your local Cisco account manager.