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Cisco is committed to maintaining a high degree of interoperability between Cisco® Unified Communications solutions and Microsoft software. As part of this ongoing commitment, Cisco already supports the current releases of Microsoft Active Directory, Exchange, Internet Explorer, Vista, and other products that are widely accepted and deployed in the marketplace.

Cisco is also scoping and executing the appropriate testing to ensure interoperability with the upcoming release of Microsoft Active Directory 2008. Please refer to Table 1 to determine when specific Cisco Unified Communications products will support Microsoft Active Directory 2008.
The table will be updated as additional information, such as maintenance and service release details, becomes available. Please direct any questions to your local Cisco account team or channel representative.

Table 1. Cisco Unified Communications Product Support for Microsoft Active Directory 2008

Cisco Unified Communications Manager

Microsoft Active Directory 2008 Support Planned for Service or Maintenance Release Dates

Cisco Unified Communications Manager Version 4.3

Supported

Cisco Unified Communications Manager Version 5 (all Version 5 releases)

Supported

Cisco Unified Communications Manager Version 6 (all Version 6 releases)

Supported

Cisco Unified Communications Manager Version 7 (all Version 7 releases)

Supported

Cisco Unified Business Attendant Console for Cisco Unified Communications Manager Versions 4.1.3 and 4.2.3

Supported

Cisco Unified Business Attendant Console for Cisco Unified Communications Manager Version 4.3.2

Supported

Cisco Unified Business Attendant Console for Version 5

Supported

Cisco Unified Department Attendant Console for Version 5

Supported

Cisco Unified Business Attendant Console for Version 6

Supported

Cisco Unified Department Attendant Console for Version 6

Supported

Cisco Unified Application Environment

Cisco Unified Application Environment (all versions)

Supported

Cisco Unified Intelligent Contact Management (ICM) and Cisco Unified Contact Center Enterprise and Hosted

Cisco Unified ICM and Cisco Unified Contact Center Enterprise and Hosted Version 7.5(4); includes WebView, Client Admin Workstation, and Internet Script Editor components

Supported

Cisco Unified Contact Center Management Portal, Cisco Support Tools, Cisco Agent Desktop, and Cisco CTI Toolkit components

No dependency on Active Directory 2008

Cisco Unified Contact Center Multi-Channel Option

Cisco E-Mail Manager Versions 4 and 5

No dependency on Active Directory 2008

Cisco Collaboration Server Versions 4 and 5

No dependency on Active Directory 2008

Cisco Media Blender

No dependency on Active Directory 2008

Cisco Unified E-Mail Interaction Manager

No dependency on Active Directory 2008

Cisco Unified Web Interaction Manager

No dependency on Active Directory 2008

Cisco Unified Customer Voice Portal

Cisco Unified Customer Voice Portal Application Server

No dependency on Active Directory 2008

Cisco Unified Customer Voice Portal Operations

No dependency on Active Directory 2008

Cisco Unified Customer Voice Portal VoiceXML Studio

No dependency on Active Directory 2008

Cisco Unified Contact Center Express

Cisco Unified Contact Center Express Versions 4.0(5), 4.1(1), and 6.0(1)

Supported

Cisco Unified Contact Center Express Versions 4.5 and 5.0

No dependency on Active Directory 2008

Cisco Unified Workforce Optimization Quality Management and Workforce Management (optional component in Cisco Unified Contact Center Express Versions 5.0(2) and 7.0(1)

Supported

Cisco Unified IP Interactive Voice Response (IP IVR)

Cisco Unified IP IVR Version 4.0(5), 4.1(1), and 6.0(1)

Supported

Cisco Unified IP IVR Versions 4.5 and 5.0

No dependency on Active Directory 2008

Cisco Unified Presence

Cisco Unified Presence Version 1.0

Not supported

Cisco Unified Presence Version 6.0

Not supported

Cisco Unified Presence Version 7.0(3)

Supported

Cisco Unified Mobile Communicator

Cisco Unified Mobile Communicator Version 3

Not supported

Cisco Unified Mobile Communicator Version 7.0

Not supported

Cisco Unified Mobile Communicator Version 7.1

September 2009

Cisco Unified Mobility Advantage

Cisco Unified Mobility Advantage Version 3

Not supported

Cisco Unified Mobility Advantage Version 7.0

Not supported

Cisco Unified Mobility Advantage Version 7.1

September 2009

Cisco Unified MeetingPlace® Conferencing

Cisco Unified MeetingPlace Versions 5.4 and earlier

Supported

Cisco Unified MeetingPlace Version 6.0

Supported

Cisco Unified MeetingPlace Version 7.0

Supported

Cisco Unified MeetingPlace Express

Cisco Unified MeetingPlace Express Versions 2.0(4) and 2.0(5)

Supported

Speech Connect for Cisco Unity®

Speech Connect for Cisco Unity, Version 1.0.3 or later

Supported

Cisco Unity Connection

Cisco Unity Connection Versions 1 and 2

-

Cisco Unity Connection Version 7.0

Supported

Cisco Unity Unified Messaging

Cisco Unity Unified Messaging Versions 4.2(1) and earlier

Not supported

Cisco Unity Unified Messaging Version 5.0(1) with Engineering Special 56 or later and Cisco Unity Unified Messaging Version 7.0(2) with Engineering Special 7 or later

Supported

It is important that Cisco customers understand that the planned Microsoft Active Directory 2008 support features described in this field notice have not reached general availability status and remain in varying stages of development, and the information provided herein is for informational purposes only and is subject to change. It is also important that Cisco customers understand that the planned support features set forth in this field notice are separate from, and are not essential to, any terms and conditions of their existing purchase contracts with Cisco, including the functions of any products or deliverables under such contracts. Cisco will have no liability for any delay in delivery, or failure to deliver, any or all of the planned Microsoft Active Directory support features set forth herein. Therefore, any such delay or failure will not in any way grant to Cisco customers the right to return, refund, adjust, or exchange any previously purchased Cisco products or products that customers may purchase under their Cisco purchase contracts.